Hotel Ermitage Kandersteg

Idéalement placé pour la randonnée jusqu’au Lac Oeschinen. On a apprécié le hot pot même s’il est payant. Seul bémol; pas de fondue au menu du soir, mais le déjeuner est excellent.

Great place, just besides the cable car station. Without transport can be a strenous walk for those with big luggages.

We had a great time at Hotel Ermitage staff was very friendly and accommodating it was very close to hiking and rooms very clean. Breakfast was excellent as well. Hot tub was not very hot when we’re there so did not use it otherwise great location and experience.

It was very nice experience for us . The hotel was next to the cable car station with amazing view It was hidden gems Before going Switzerland we did home work where to go but there was a little mention of Oeschinen Lake where you can do hiking sight seeing Barbecue swimming many activities etc in Summer . It was arranged so convenient for Elderly and pregnant Woke up with snowcapped mountains and waterfalls in front of your eyes was amazing Staffs are very friendly Rooms were modern and very clean with Alpine features Parking is free But no lifts to top floor but they will take the luggage for you About 1 hour north to Jungfrau and Interlaken and south to Matterhorn Initially we felt quite remote but we fell in love after staying there We requested early breakfast before scheduled time due to our trip and they let us in . That was very kind We highly recommend

Breakfast was nice. Location excellent next to the gondola. Playground outside.

Hotel was located directly across from Lake Oeschinensee and a bus ride from Blausee. Restaurant was great and breakfast was delicious. The only issue I had was that there was no elevator. We were on the 3rd floor and after riding 3 hrs of trains/busses I had to then transport my bags up the stairwell.

Hotel is located in a very convenient place, right by the gondola for Oeschinensee Lake & the hotel allows you to park for free on the day of arrival or departure so you don't also need to pay for parking for the Gondola. The view is amazing from the grounds of the hotel overlooking the mountain. Check-in was quick, but they didn't ask if we had a car & it was only when I enquired that I realised we should have been given something to put in our car, otherwise we could have been given a ticket. There's extra charges for using the hot tub or sauna featured on the photos. The breakfast buffet was enjoyable and included in our room price, there was choices for all family members. On arrival, we were told we had booked a "budget room" whereas we had thought we had booked a comfort room. The room was in the basement with no view of the mountain & there was scaffolding right outside our room which wasn't particularly safe for small children. When we arrived, we realised the TV was damaged, we informed the management & they seemed annoyed but did not offer any compensation etc. the radiator was leaking in the hallway & the floor was raising up near the bathroom/toilet. It was however spacious inside and would have slept 6 people and a baby if required with a double bed and two sets of bunk beds. It was also clean. When staying at the accommodation they offer a guest card which gives you discount to the gondola and public transport, but we had already bought our gondola tickets

Perfecte ligging als je vroeg de kabelbaan naar Oechinensee wilt nemen. Gratis parking bij het hotel = gemakkelijk. Alleen deze 2 factoren bepalen wel een hogere prijsklasse, maar het voordeel woog erg op. Wij hadden familiesuite (2volw en 2 kind), die aparte ruimtes heeft (kamer met 2 stapelbedden; kamer 2pers bed, apart salonnetje, grote gang en bdk). Goed geslapen in goede bedden. Avondeten was heel lekker in gezellig kader. Ontbijt was uitgebreid en in buffetvorm. Een half uurtje hottub naast het bos en met mooi zicht op de bergen van Kandersteg was inbegrepen en zalig.

Kein Wellness, Hotel mit blick auf Parkplatz, trauriges Zimmer

Staff was very friendly and helpful, breakfast has many options and kept up well, location is perfect for hiking and other activities in the area, parking was very easy, the room was a bit tight on space but all the other positive things made this not a problem.

This was a lovely hotel in Kandersteg. This is located beside the gondola station and the walking path for the hike to lake. There was a nice restaurant at the hotel that we had a great dinner at and the breakfast was very enjoyable. My family really enjoyed staying here and we would come back again!

Zimmer: Petflaschendeckel vom Vorgänger auf dem Boden. Auf Balkon noch ein Handtuch. Sonst war es sauber. Frühstück und Personal top.

Das Zimmer war wunderschön, gross und sauber. Im Flur hatte es eine kleine Kaffe/Tee bar wo mann sich bedienen durfte. Die Betten waren sehr bequem und in der Nacht war es sehr ruhig. Das Personal war sehr freundlich und zuvorkommend. Das Frühstück war sehr gut und von guter Qualität. Es hatte für alle etwas.

Really nice staff. Clean room. Mountain views. Was our favorite stay on our visit to Switzerland. Would definitely return!

It was very nice experience for us . The hotel was next to the cable car station with amazing view It was hidden gems Before going Switzerland we did home work where to go but there was a little mention of Oeschinen Lake where you can do hiking sight seeing Barbecue swimming many activities etc in Summer . It was arranged so convenient for Elderly and pregnant Woke up with snowcapped mountains and waterfalls in front of your eyes was amazing Staffs are very friendly Rooms were modern and very clean with Alpine features Parking is free But no lifts to top floor but they will take the luggage for you About 1 hour north to Jungfrau and Interlaken and south to Matterhorn Initially we felt quite remote but we fell in love after staying there We requested early breakfast before scheduled time due to our trip and they let us in . That was very kind We highly recommend

La chambre n'avait rien a voir avec la photo. Elle etait cependant spacieuse ce qui etait agréable avec des enfants. Le problème est le manque d'insonorisation et le fait que sur les 4 savons disposés dans la chambre, aucun n'avait été rempli donc pas de savon pour se doucher. Le staff est par contre exceptionnel et nous avons été très bien servis.

Le personnel est devoue et trds aimable. Nourriture de qualite au diner comme au petit dejeuner . Les chambres douillettes,midernes et impeccables .tres jolie salle de bains

Sehr nett, dauber und angenehm.

EL HOTEL ESTÁ ESTRATÉGICAMENTE MUY BIEN UBICADO . LA HABITACIÓN ES AMPLIA , PERO MUY BÁSICA Y SENCILLA EN CUANTO A INMOBILIARIO DE LITERAS ,CAMAS ETC . A LOS BAÑOS DEBERÍAN HACER UNA ACTUALIZACIÓN DE PIEZAS ,Y EN CUANTO AL PERSONAL FUERON MUY ATENTOS Y CORDIALES

Super Hotel ! Sehr hundefreundlich und rücksichtsvoll. Die Neu renovierten Zimmer sind ein absoluter Hingucker und das Personal ist super Freundlich. Das Frühstück und das Essen im Restaurant ist qualitativ sehr hochwertig und lecker. Egal ob Familien, Solo, Paar oder Urlaub mit dem 4 Beiner. Für jeden ist was dabei. Gratis Kaffe und Tee an minibar im Flurbereich des jeweiligen Stockwerks. Direkte Anbindung zum Wanderweg zum Oeschinensee und zu der Gondelbahn dorthin.

The hotel was under renovation. They gave us a room right next to the site. They drilled walls in the morning while we were still there. We couldn’t use balcony due to all the stuff for construction. No facility - no fridge, no kettle, no curtain! I complained but no change whatsoever. Staff were all pretty nice but the decision to rent the room while still construction doesn’t make any sense.

Très bon hôtel, parfaitement situé au départ de toutes les randonnées pour le lac d'Oeschinen. Le cadre est super, l'hôtel très mignon et le pêtit déjeuner très bon. Petit bémol il n'y a pas de frigo dans la chambre.

Når du bestiller et Comfort Room Family-værelse, skal du være opmærksom på, at det ligger i høj kælderniveau ved garagerne med egen indgang tæt på vejen, hvor biler kører til og fra Gondolbanen. Trafikken stopper dog omkring kl. 19-20. Vi ville have valgt et andet hotel, hvis vi havde vidst dette på forhånd. Vinduerne kunne åbnes, men folk kunne kigge direkte ind, og det føltes utrygt at have døren åben. Værelset virkede ikke som en del af hotellet og føltes mindre sikkert. Desuden var der meget lydt, både fra naboværelset, som fungerede som en hyggestue, og fra restauranten ovenpå. Vi forsøgte at få et andet værelse, men hotellet var fuldt booket, og vi fik at vide, at prisen afspejlede værelset. Rengøringen var heller ikke optimal; sengetøjet lugtede af karry, lampen på badeværelset blinkede uden at blive repareret, og der var utætheder ved vasken. Ved indtjekning manglede toiletpapir. Første dag efterlyste vi et skilt til at sætte på døren for ikke at få housekeeping og her fik vi at vide at der ingen housekeeping ville være i de 4 nætter vi var der. Det viste sig ikke at være korrekt. Vi havde housekeeping. Personalet var dog generelt venligt, og vi fik hurtigt rabatkuponer til seværdigheder i området, efter vi kontaktede hotellet. Vi fik dem dog ikke da vi tjekkede ind, hvilket havde været meget rart.

Das Zimmer war wunderschön, gross und sauber. Im Flur hatte es eine kleine Kaffe/Tee bar wo mann sich bedienen durfte. Die Betten waren sehr bequem und in der Nacht war es sehr ruhig. Das Personal war sehr freundlich und zuvorkommend. Das Frühstück war sehr gut und von guter Qualität. Es hatte für alle etwas.

Schönes renoviertes Zimmer und grosszügigem Bad. Personal freundlich. Skiraum ist vorhanden. Frühstück der Sterne-Kategorie entsprechend. Langlaufloipe direkt beim Hotel

Hotel is located in a very convenient place, right by the gondola for Oeschinensee Lake & the hotel allows you to park for free on the day of arrival or departure so you don't also need to pay for parking for the Gondola. The view is amazing from the grounds of the hotel overlooking the mountain. Check-in was quick, but they didn't ask if we had a car & it was only when I enquired that I realised we should have been given something to put in our car, otherwise we could have been given a ticket. There's extra charges for using the hot tub or sauna featured on the photos. The breakfast buffet was enjoyable and included in our room price, there was choices for all family members. On arrival, we were told we had booked a "budget room" whereas we had thought we had booked a comfort room. The room was in the basement with no view of the mountain & there was scaffolding right outside our room which wasn't particularly safe for small children. When we arrived, we realised the TV was damaged, we informed the management & they seemed annoyed but did not offer any compensation etc. the radiator was leaking in the hallway & the floor was raising up near the bathroom/toilet. It was however spacious inside and would have slept 6 people and a baby if required with a double bed and two sets of bunk beds. It was also clean. When staying at the accommodation they offer a guest card which gives you discount to the gondola and public transport, but we had already bought our gondola tickets

The only negative Was the bed - it was too hard for us

我們三位成人住家庭房，有一張雙人床，兩張雙人壘床，可住六人。家人房位置在大路傍，打開窗便是街道，缺乏私穩。浴室空間也有限。此外，一齊都滿意，免費泊車，早歺好味，員工服務親切。

Місцева кухня, гарне розташування біля підйомника, нові номери.

Staff was very friendly and helpful, breakfast has many options and kept up well, location is perfect for hiking and other activities in the area, parking was very easy, the room was a bit tight on space but all the other positive things made this not a problem.

They were accommodating for our very late check-in. Rooms are big. Excellent help from the staff able to help us find jumper cables when our car did not start.

We checked in lae night. Front desk service person did not informed us that wifi was not working. We asked lady to give us another wifi pwd she denied the request. For 2 nights wifif did not work at all. Everytime they keep saying it will work tomorrow and they are fixing. After 2 nights we decided to checkout and stay somewhere else for 1 night and property managet agreed to refund us that 1 night and some compensation for inconvience caused by no wifi service, contruction noise in hotel, safety issues in playground. My kid was about to fall down from broken steps of playground. Now, hotels.com telling us that hotel is not agreeing to give us any refund and compensation at all and offereing $20 one key cash which feels like insulting. We paid $1074 for 3 nights. Hotel is in construction and they are not making any effort to make your stay comfortable so stay away from this hotel.

We had a great time at Hotel Ermitage staff was very friendly and accommodating it was very close to hiking and rooms very clean. Breakfast was excellent as well. Hot tub was not very hot when we’re there so did not use it otherwise great location and experience.

Das Zimmer war wunderschön, gross und sauber. Im Flur hatte es eine kleine Kaffe/Tee bar wo mann sich bedienen durfte. Die Betten waren sehr bequem und in der Nacht war es sehr ruhig. Das Personal war sehr freundlich und zuvorkommend. Das Frühstück war sehr gut und von guter Qualität. Es hatte für alle etwas.

A localização é excelente aos pés do bondinho que leva ao monte, o hotel é agradável, adoraria passar dias, em um vilarejo, super lindinho. Mas o toque especial da estadia, foi com certeza o atendimento do Lucas, que fez de tudo para tornar nossa estada memorável. Patrick tbem nos deu toda atenção necessária. Obrigada da minha família pelo atendimento

Hello, I respectfully disagree with your decision. I purchased insurance specifically to protect my stay, and I would like to understand how I can use it to obtain a refund, as I paid extra for this coverage. Additionally, no one from the property reached out to me, despite having both my phone number and email address. Someone from the front desk or management should have contacted me before leaving for the day to provide the after-hours check-in process. Please let me know the steps to file a claim through the insurance I purchased. I genuinely need your assistance, as this is the second or third time I’ve faced issues without any proper resolution or compensation. If this cannot be resolved, I will have no choice but to escalate this to higher management, share my experience in a public review, and reconsider using Hotels.com for future bookings. Thank you, Kashif Ahmed

Hotel is located in a very convenient place, right by the gondola for Oeschinensee Lake & the hotel allows you to park for free on the day of arrival or departure so you don't also need to pay for parking for the Gondola. The view is amazing from the grounds of the hotel overlooking the mountain. Check-in was quick, but they didn't ask if we had a car & it was only when I enquired that I realised we should have been given something to put in our car, otherwise we could have been given a ticket. There's extra charges for using the hot tub or sauna featured on the photos. The breakfast buffet was enjoyable and included in our room price, there was choices for all family members. On arrival, we were told we had booked a "budget room" whereas we had thought we had booked a comfort room. The room was in the basement with no view of the mountain & there was scaffolding right outside our room which wasn't particularly safe for small children. When we arrived, we realised the TV was damaged, we informed the management & they seemed annoyed but did not offer any compensation etc. the radiator was leaking in the hallway & the floor was raising up near the bathroom/toilet. It was however spacious inside and would have slept 6 people and a baby if required with a double bed and two sets of bunk beds. It was also clean. When staying at the accommodation they offer a guest card which gives you discount to the gondola and public transport, but we had already bought our gondola tickets

Hotel perfecto, hermoso, con la mejor vista a las montañas y acceso al teleférico. La atención de Lucca en recepción la mejor del mundo, gran experiencia en general.

Der Check In war nicht so wie erhofft Die Dame und uns gleich mal gesagt: zu früh, Zimmer noch nicht parat. Danach gab es nur den Schlüssel ohne jeglichen Kommentar wo dass Zimmer zu finden ist geschweige wann und wo es Frühstück gibt. Das restliche Personal war aber sehr freundlich und zuvor kommend. Hat tolle Auskunft gegeben und es haben sich nette Gespräche ergeben.

Staff was very friendly and helpful, breakfast has many options and kept up well, location is perfect for hiking and other activities in the area, parking was very easy, the room was a bit tight on space but all the other positive things made this not a problem.

This was a lovely hotel in Kandersteg. This is located beside the gondola station and the walking path for the hike to lake. There was a nice restaurant at the hotel that we had a great dinner at and the breakfast was very enjoyable. My family really enjoyed staying here and we would come back again!

Great place, just besides the cable car station. Without transport can be a strenous walk for those with big luggages.

Fantastic stay. You are right at the base of the gondola to lake oeschinesee. This place is a wonderful homebase for exploring all the beauty of the area

Nice hotel and convenient to wonderful site seeing

Staff were fantastic and location is beautiful and incredibly convinient for access to oeschinensee cable car

Breakfast was nice. Location excellent next to the gondola. Playground outside.

The location of this hotel is superior if you are there to see the lake. rooms are great views spectacular breakfast is great. heavily recommend

Місцева кухня, гарне розташування біля підйомника, нові номери.

Excellent hotel. Great staff, nice breakfast. Nice room. A bit of a walk from town but a scenic walk it is. Close to lift up the mountain to a lake and hiking.

Staff was very friendly and helpful, breakfast has many options and kept up well, location is perfect for hiking and other activities in the area, parking was very easy, the room was a bit tight on space but all the other positive things made this not a problem.

We don’t normally do reviews but this place deserves one. Just a gem of a find. Great location, beautiful and comfortable (alpine but modern), and amazing food! (Both the complimentary breakfast and we had a delicious dinner.) and everyone was so helpful and friendly. We would definitely stay here again.

This was a lovely hotel in Kandersteg. This is located beside the gondola station and the walking path for the hike to lake. There was a nice restaurant at the hotel that we had a great dinner at and the breakfast was very enjoyable. My family really enjoyed staying here and we would come back again!

Hotel was in a good location and well kept. Food options were expensive and lower quality, particularly vegetarian option.

Breakfast was excellent!

Breakfast was nice. Location excellent next to the gondola. Playground outside.

Schönes renoviertes Zimmer und grosszügigem Bad. Personal freundlich. Skiraum ist vorhanden. Frühstück der Sterne-Kategorie entsprechend. Langlaufloipe direkt beim Hotel

Le personnel est devoue et trds aimable. Nourriture de qualite au diner comme au petit dejeuner . Les chambres douillettes,midernes et impeccables .tres jolie salle de bains

The location of this hotel is superior if you are there to see the lake. rooms are great views spectacular breakfast is great. heavily recommend

Great place. Dining room charged a lot for just an ok meal. I would stay again but would try other locations for dinner.

Great place, great breakfast, clean, wonderful shower! Location perfect.