Panorama Pueblo Tapao

El lugar es lindo, pero la habitación es muy pequeña, no hay un lugar apropiado para guardar ni siquiera una maleta o la ropa. Deberian ampliar mas las habitaciones, tienen como hacerlo.

The location and views were beautiful. The home was very large with four bedrooms, each with it's own bathroom, which was perfect for a family of eight. The only problem was that in one bathroom the drain in the shower was clogged which meant that the water did not drain while you were taking a shower. Other than that, everything was very nice and comfortable. We were not charged IVA tax when we checked out as we are US citizens. It is a little hard to see where the entrance is from the road as there really are no large signs.

I asked to pay for a room upgrade one week ahead. I was told it was not possible without canceling my current booking and being charged the full stay. When I arrived at the property i was giving a room with 1 missing door because it broke the week prior and the main slider (floor to ceiling) would come of the hinges. If the hotel knew there was a broken door i should had been notified. I walked to another cabin the next day after i checked in to look if there cabin was the same. I took a video. I notified the property and was told i could change rooms. I should have be notified and giving the options to leave without having to check-in and pay.