Name: El Percal Hacienda Hotel
Address: Vereda la Paloma Via parque del cafe - pueblo tapao salida # 9, Montenegro, Colombia, Montenegro, Quindío, Colombia
Rating: 9.6

Guest reviews

9.6

Exceptional

Based on 44 verified reviews

Facilities

9.2

Cleanliness

9.4

Service

9.6

10

Neftali

Dec 31, 2025

·

Stayed 1 night

Beautiful surroundings and helpful staff

10

Diego

Oct 19, 2025

·

Stayed 1 night

Just great!!!

10

Jose

Apr 15, 2025

·

Stayed 2 nights

Nice stay

4

Kiara

Feb 8, 2025

·

Stayed 4 nights

The place is nice but you have to wait for service because they seem to be okay with having people wait. The room provided to us smelled extremely humid. When I went to use the bathroom I noticed the fan wasnt working and there was mildew all over the ceiing. I brought it to their attention and asked to switch rooms. They said they would make a note since it was late but when we left the next day and someone went into the room to paint the ceiling. When I returned the smell was gone however, it started lingering again when we were leaving. We ordered a taxi with them and they UP the price of the taxi to make commission. Not all the service was bad as some of the younger staff was really polite. However, it needs improvement. Power went out our second night and we did not receive a discount.They didnt even have lamps to provide and because the water is operated by a pump water went out as well. When I was leaving they told me to come settle the amount due for dinner we had the first night. I did but any other place would have waived the dinner due to the multiple inconvenienes faced.

10

karen

Feb 5, 2025

·

Stayed 1 night

perfect location, food, service and staff just amazing.

Vereda la Paloma Via parque del cafe - pueblo tapao salida # 9, Montenegro, Colombia

Location

Located in Montenegro, Hacienda Hotel El Percal is in a rural location, a 5-minute drive from Finca La Alejandra Cacao Tour and 6 minutes from Coffee Park. This hotel is 14.4 mi (23.2 km) from Panaca and 24.3 mi (39.2 km) from Cocora Valley.

Finca La Alejandra Cacao Tour(1.2 miles)

Coffee Park(1.4 miles)

La Timid Waterfall(6.2 miles)

Parque Los Arrieros(7.5 miles)

QUIMBAYAS THEME PARK(9.2 miles)

Plaza de Bolivar(9.7 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 22:30

Before 12:00

Security deposit

COP 30 per accommodation on arrival.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site.

A complimentary full breakfast is served daily from 7:30 AM to 9:30 AM.

Yes, pets are allowed with a fee of COP 35,000 per pet, per night.

Check-in is from 3:00 PM to 10:30 PM, and check-out is at 12:00 PM. Early check-in is available for a fee, subject to availability.

Yes, airport shuttle services are available for a fee of COP 70,000 per vehicle (one-way).

The property features step-free entrances and wheelchair-accessible facilities, including public areas and bathrooms.

The hotel is located in Montenegro, a 5-minute drive from Finca La Alejandra Cacao Tour and 6 minutes from Coffee Park. It is 24.3 mi (39.2 km) from Cocora Valley and 6.2 mi (10 km) from La Timid Waterfall.

Yes, there is an outdoor swimming pool available, operational from 10:00 AM to 9:30 PM.

Children 4 years old or younger can stay for free when occupying the parent or guardian's room using existing bedding.

Rollaway beds are available for a fee of COP 90,000 per night, and advance request is required for confirmation.

El Percal Hacienda Hotel

Amenities

Property description

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