薩頓紅屋頂飯店

Basic room was okay. They advertised coffee in the common areas, but there was none to be found and no coffee maker in the room. The staff was only there from 9am to 10pm (?). Our room was upstairs, so if you left the building before 9am, you could get locked out.

The facility is dilapidated. No amenities in the room: no phone no hairdryer, no extra blanket. Building surrounded by construction garbage. Cheap room, very low end, pay the extra for a nice place.

Having to carry luggage up to 2nd floor, without any assistance. It was very difficult for elderly people. We are 71 years old.

The front door was locked at 9pm and you had to go around the back to get in. No coffee available

Price was good. Beds were clean and comfortable, kitchenete was not fuctioning no burners for the stove top, full size refrigerator did not work or was not turned on.

This place was unclean. The fridge smelled. I think there are ppl living there or something but there were ppl all out by the doors the entire time. Had a whole table set up for dominos and everything. Vending machine didn’t work. The attendant didn’t even stay at the desk. You had to call a phone number to get someone to come out. I don’t know how they get away charging so much. Wouldn’t pay $20 to stay there again.

The room was spacious enough but there were 2 tv in the room and 1 was not working.The parking lot had a horrible smell probably coming from the Creek and also the dog smells was pretty bad in the lobby area .there’s never a staff in the front desk .

The property is ongoing a rehab!!?? I think red roof in has just been implemented. Definitely needs lots of work.

No cots, no shampoo, says ADA compliant, but as a person that uses a wheelchair, zero ramps and shower bars. Took an hour and a half for more towels and toilet paper. Trash from previous customers were left under the bed. Never staying here again!

It was ok. Property is in need of a refresh. Had to call the front desk for clerk to check in. No one answered on checkout, so left key cards on desk

This room was terrible, carpet had stains, room melled nasty. Would never stay against. If it wasn't for being tired from driving 14 hrs and we couldn't find a different hotel as all were full we would of left. Worst experience we have ever had.the picture of the room on website was totally different than what it was.

Horrible odor. Counch in room was disgusting, dirty and sticky. Whole room was sticky with a film cover. Dead bugs all over window seal.

The room was dirty. We dtayed cause we were exhauseted but definitely not worth the price. The room was filthy.

Everything was dirty. We had to strip the beds and use sleeping bags. Bugs in the sheets. Bathroom was gross, we did not use it.

This was the most disgusting, dirtiest, smelliest hotel I’ve ever seen. I witnessed bed bugs. There were blood stains on the blankets. There were cigarette burns on all of the blankets. This place should be condemned. I can’t believe they take money from people. We couldn’t even stay the night we had to leave it was so bad. Just wow.

The room had a strong pungent odor like dog urine that they had tried to cover up with deodorizer. There were cigarette burns in the bed coverlet. The bathtub had black and orange mold, and the carpet was sticky. The only saving grace was clean sheets on the bed. If I didn’t have a dog with me, I’d have gone elsewhere. This motel is not worth the low price. It need to be redone or bulldozed.

This stay was a stay from hell. The room was distinguishing. Dried blood on the bedspread. Didn't dare to sleep in the bed. Had to buy a sheet set with pillowcases. The flooring was so dirty and smelled that we not dare walk in stocking feet let alone bare feet. As far as taking a shower, we did not due to mold and uncleanliness which also had blood on the outter side of the tub. The lights by the bed were connected by two wires and were wired together attached to a plug. There were dead bugs in and on the windowsill. The smoke detector was questionable. It was filthy and looked like wasn't operational. The air inside the room, even though it was a smoking room, was deplorable...and we smoked outside! We would and SHOULD have sleapt in the car! I will be contacting the board of health and code enforcement!!! The town needs to investigation and condemn it due to being a health hazard and not up to code! I want and deserve a full refund!!!

Room wasn’t the cleanest also there was cockroaches everywhere.

We stayed in the jacuzzi suite and it was filthy!! The tub was completely nasty, and there was blood splatter on the tub in the bathroom. Won’t be staying here again.

Haunted house vibe. Smelly room. Hairs in the bed. Left asap

Smelt bad in room. Also family with kids upstairs that ran around all night and early morning.

Property is in good condition. Safe, clean and quiet, Service is non-existant. Desk gave me the key to someone else's room. Wifi must scan QR code so only works on phones. Desk was unpleasant and ignored customers. No smiles

Couldnt get into our room. The batteries on the door lock died so we had to have someone at the front desk come with us to our room and let us in each time. Said it would have been fixed before 9 and even at midnight it still didnt work. Along with that not working we found some food and drinks in the refrigerator from the past people .

Staying overnight for a wedding. Our room was clean and spacious. The lobby had a distinct smell of cleaning products, but it didn’t bother us. Very convenient to the wedding venue.

Not the worst. Housekeeping only comes if you call the desk. Outlets by the bed did not work at all. Very old shower. It's okay if you want cheap. TV was at least 15 years old.

Plain and bare which is to be expected from the price.

Price was good. Beds were clean and comfortable, kitchenete was not fuctioning no burners for the stove top, full size refrigerator did not work or was not turned on.

Sink was clogged. Tub also was a little backed up. Ok for a short stay but i wouldn't stay longer

The room was just ok. . It looked like they were 📔 up scuff marks on the wall, and the bathroom door was clearly busted at some point Room was adequate for what we needed,just a place to crash.

Bed was kinda stiff.

Basic room was okay. They advertised coffee in the common areas, but there was none to be found and no coffee maker in the room. The staff was only there from 9am to 10pm (?). Our room was upstairs, so if you left the building before 9am, you could get locked out.

The room was clean. The check in person was pleasant.

To my suprise room was well prep for guess. Clean sheet . Bathroom was clean Personal real nice and respectful . Personal was prompt to respond . Price was reasonable. Will stay again

Haley and the room preparers went through a bit to accommodate my medical and comfort needs and preferences. All of the staff were professional and yet listening to be helpful.

We didn’t even stay yet were charged. We showed up and their entire system was down so they couldn’t check us in. One group I was with was able to cancel their stay and we weren’t. They didn’t know their own policies, how embarrassing. When I had explained it was their fault we couldn’t check in, they just kept cutting me off saying it isn’t their fault. It smelled moldy. Additionally the owner Mahir, had a dog behind the desk that was barking at my friends and I. It was a terrible environment and I wouldn’t go back. If you can check in anywhere else, I highly suggest you do.

The front desk was a prik had to call him the wait 20 min for him to come let you in wouldn't rent u a room himself you had to do it on line he just printed your card. Worst service I've had in 15yrs on the road. Room floors sticky. Dead roach in the shower The first morning I got up to take a shower.

The reservation was cancelled and I was not notified, so I had to completely change my plans because I was unable to get a room elsewhere.

It was horrible got charged 3 times for the visit now gotta call bank to fix it

It was ok. Property is in need of a refresh. Had to call the front desk for clerk to check in. No one answered on checkout, so left key cards on desk

Was in there to check in but no buddy answered

Good one night stay if you just need a bed. Very clean and crisp sheets, quiet but feels abandoned. Arriving, you have to call for a front desk person for assistance. Then you’re on your own for everything else. But expected at these rates. Overall an average stay.

Convenient location.

Staying overnight for a wedding. Our room was clean and spacious. The lobby had a distinct smell of cleaning products, but it didn’t bother us. Very convenient to the wedding venue.

It was quiet on Christmas day.

Clean room easy access nice property I didn't like that there is NO coffee anywhere in the place like advertised but other than that would stay again and again...

It is a very quiet and place. Great to rest and move on

The property itself was in disrepair and was quite dirty. Stains on the walls, carpets very dirty, toilet dirty and didn't flush properly. Cobwebs in room, handles and screens missing from very old windows, view of roof and soffit that were both in poor condition. The bed itself looked to be made up ok, and I'm sure the cleaners did as well as they could given the state of the facilities. It just really felt gross just being in the room with all of the grime and visible stains. Staff did their job to check us in and did not do anything wrong, but they certainly did not go the extra mile. I would have been fine with an older and non-updated facility as long as it was clean, but it wasn't. We took one look at the interior hallways and room and walked away from our booking and went to stay somewhere else. We didn't talk to the staff when we left because no one was at the desk; we just wanted to get out of there and away from the germs. Also didn't look like it was in a great area of town.

Basic room was okay. They advertised coffee in the common areas, but there was none to be found and no coffee maker in the room. The staff was only there from 9am to 10pm (?). Our room was upstairs, so if you left the building before 9am, you could get locked out.

The front door was locked at 9pm and you had to go around the back to get in. No coffee available

Clean room easy access nice property I didn't like that there is NO coffee anywhere in the place like advertised but other than that would stay again and again...

no coffee