Mermaid Eco Resort

Our stay at Mermaid Eco Resort was nowhere near a plain sailing. I booked a Studio room called LAKE OSHO. We were visiting during the late monsoon & it was drizzling all day. There was no electricity (because of a phase to ground fault of local electrical line) for a prolonged time from the get go. Even after the power was restored, it didn’t remain seamless. The generator backup was laughable & I might be wrong but didn’t see it in action. The ventilation fan of the washroom was inoperable. The bed & pillows were musty. The Air Conditioning (GREE model) had water droplet leakage as well. I have adjusted the settings to operate at optimum 26 degree celsius in ECO mode. But there were no remedies. I must say it only worked once but no such luck later on. The only good part about this resort was their food. They didn’t have a plethora of recipes or, dishes to offer. But it was tasty & fresh upon being served. The buffet breakfast had minimal items but everything was delicious. The room service & guys at the desk were cooperative. It wasn’t excellent but nice & decent. They must really improve on everything they have to offer. This place has a potential but is underutilized. Verdict: If your wallet is not on a strong diet, try the Beach Resort instead. You will be in for a treat.

Good place to visit for once i guess. There is nothing extraordinary about the place.

Everything was perfect and worth the money!

This is a great concept, it has been modelled on the beach resorts you get in South East Asia and the Caribbean. However... The execution is sadly lacking. The resort was run down looking like it had not been maintained the staff appeared un-trained in customer service. From the moment we arrived the reception staff were the most unfriendly I have come across in years of hotel stays. They would have been better employed as the prison officer who greets new inmates! When we were shown to our rooms there was none of the usual explanation about the rooms or the hotel. It was literally a drop and run. We had to find the mosquito nets ourselves and fit them, fortunately we knew how to do this from prior trips abroad. The rooms are secured by wooden bolts and large padlocks. The only problem was we weren't told about this or given a key until we called room service to ask. It then transpired that the only set of keys for the padlock was the set given to us so the following day room service could not go into our room. Again no one told us about this. Overnight one of the aircon units leaked all over the floor resulting in a very large puddle. My son promptly slipped over on his way to the bathroom, getting more airborne than an olympic high jumper, something that might have been amusing had it not been for the solid floor he then came crashing down on. Breakfast was shared with feral cats and dogs who tried to steal food from my 3 year old.

Eco Friendly resort. I would say couple gonna love this place more than family people