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Hotel Madrid Plaza España, Affiliated by Meliá

US$ 276

/ noite

Média para setembro

Hotel Madrid Plaza España, Affiliated by Meliá - Image 1

Hotel Madrid Plaza España, Affiliated by Meliá - Quarto

Hotel Madrid Plaza España, Affiliated by Meliá - Quarto

Hotel Madrid Plaza España, Affiliated by Meliá - Restaurante

Hotel Madrid Plaza España, Affiliated by Meliá - Quarto

Preços para Hotel Madrid Plaza España, Affiliated by Meliá

Selecione datas para ver preços e disponibilidade

US$ 276

/ noite

Média para setembro

Média de preços por mês

Em Hotel Madrid Plaza España, Affiliated by Meliá, a diária custa em média US$ 147 no mês mais barato (agosto) e US$ 301 no mês mais caro (maio), com base nos últimos 12 meses.

Preço médio da diária em Hotel Madrid Plaza España, Affiliated by Meliá por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 205
fevereiro	US$ 179
março	US$ 208
abril	US$ 268
maio	US$ 301
junho	US$ 242
julho	US$ 174
agosto	US$ 147
setembro	US$ 276
outubro	US$ 276
novembro	US$ 229
dezembro	US$ 211

Mais caro: maio (aprox. US$ 301)

Mais barato: agosto (aprox. US$ 147)

Sobre esta propriedade

Aproveite opções de lazer, como uma academia, ou outras comodidades, como Wi-Fi de cortesia e serviços de concierge. Este hotel também oferece salão de banquetes e máquina automática de vendas.

Estacionamento
Restaurante
Sala para família
Serviço de quarto
Cofre
Vending machines

Localização

Gran Via, 74, Conde Duque, Madri, Comunidade de Madri, Espanha

Gran Via (0.1 milhas)

Praça da Espanha (0.1 milhas)

Teatro Lope de Vega (0.1 milhas)

Calle de la Princesa (0.2 milhas)

Teatro La Strada Gran Vía (0.2 milhas)

Jardines de Sabatini (0.3 milhas)

Mais informações sobre a localização

Opções de quarto

5

Quarto família

Detalhes do quarto

2 Camas De Solteiro

e

1 Beliche

Acomoda 4

398 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

7

Premium Room Gran Via Views

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

4

Quarto premium, 1 cama King

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

366 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

4

Quarto standard

Detalhes do quarto

1 Cama De Casal

ou

2 Camas De Solteiro

Acomoda 2

215 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

3

Privilege

Detalhes do quarto

2 Camas De Casal

Acomoda 2

248 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

4

Standard

Detalhes do quarto

3× Camas De Solteiro

Acomoda 3

215 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

7

Standard Room with Views

Detalhes do quarto

1 Cama De Casal

ou

2 Camas De Solteiro

Acomoda 2

194 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

Avaliações dos hóspedes sobre Hotel Madrid Plaza España, Affiliated by Meliá

8.2

Muito bom

Com base em 1.733 avaliações verificadas

Quem se hospeda aqui?

Negócios

15%

Casal

39%

Famílias

29%

Grupos

11%

Viajantes individuais

4%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Avaliações do Hotel Madrid Plaza de España, Affiliated by Meliá destacam sua excelente localização na Gran Vía, equipe consistentemente atenciosa e estadias geralmente confortáveis, ao mesmo tempo em que apontam áreas que precisam de atenção, ajudando os viajantes a ponderar a conveniência em relação a algumas desvantagens recorrentes.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

Avaliações do Hotel Madrid Plaza de España, Affiliated by Meliá destacam sua excelente localização na Gran Vía, equipe consistentemente atenciosa e estadias geralmente confortáveis, ao mesmo tempo em que apontam áreas que precisam de atenção, ajudando os viajantes a ponderar a conveniência em relação a algumas desvantagens recorrentes.

O café da manhã recebe elogios frequentes, embora alguns o considerem simples ou repetitivo e notem opções limitadas de refeições no local além do café da manhã. Várias avaliações mencionam banheiros pequenos ou antigos, acessórios envelhecidos, iluminação fraca nos quartos e controle de temperatura variável, incluindo ar condicionado fraco ou sazonalmente restrito. Ruído pode ser um problema em alguns quartos, e o acesso envolve degraus até a recepção sem uma rampa, com relatos ocasionais de problemas de manutenção. No geral, uma estadia conveniente na cidade, com pontos fortes notáveis e alguns trade-offs.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

Várias avaliações mencionam degraus até a recepção sem uma rampa, dificultando o acesso com bagagem. Alguns mencionam problemas operacionais, como falhas no elevador ou uma breve queda de energia.

Avaliações dos hóspedes relacionadas

4

María Catalina

21 de jul. de 2023

·

Hospedou-se por 1 noite

El hotel está muy bien ubicado pero es la estadía de dañaron los Ascensores. , se fue la luz. El aire acondicionado no servia

El hotel está muy bien ubicado pero es la estadía de dañaron los Ascensores. , se fue la luz. El aire acondicionado no servia

8

Blanca

12 de ago. de 2023

·

Hospedou-se por 3 noites

Esta bien ubicada, con buenos restaurantes cercanos, lo único que no tienen fácil acceso para entrar, no hay rampa para personas que no pueden subir escalones

Esta bien ubicada, con buenos restaurantes cercanos, lo único que no tienen fácil acceso para entrar, no hay rampa para personas que no pueden subir escalones

8

Elsa Joana

18 de jul. de 2023

·

Hospedou-se por 3 noites

Excelente ubicación! No hay rampa para subir las maletas de la calle a la recepción ni nadie que te ayude! “Room service” pésimo ya que no es del hotel y debes llamar a un número externo. Mi primer boche el aire acondicionado no funcionaba con el calor en Madrid imposible dormir, y para reportarlo el teléfono tampoco… lo reporte en la mañana y 4 horas después nada! Volví a bajar a recepción y finalmente tuvieron que cambiarme de cuarto

Excelente ubicación! No hay rampa para subir las maletas de la calle a la recepción ni nadie que te ayude! “Room service” pésimo ya que no es del hotel y debes llamar a un número externo. Mi primer boche el aire acondicionado no funcionaba con el calor en Madrid imposible dormir, y para reportarlo el teléfono tampoco… lo reporte en la mañana y 4 horas después nada! Volví a bajar a recepción y finalmente tuvieron que cambiarme de cuarto

4

Dawn Elaine

18 de set. de 2025

·

Hospedou-se por 4 noites

Unhelpful reception staff two flights of steps into reception area very difficult with luggage premium room large but

Unhelpful reception staff two flights of steps into reception area very difficult with luggage premium room large but

2

Yong

2 de nov. de 2023

·

Hospedou-se por 2 noites

Es un hotel cerca de Plaza España. Difícil subir el equipaje pues tienen varios escalones antes de llegar al check-in y ascensores, no tienen botones en la entrada para ayudarte. Reserve una habitación premium y me dieron uno estándar. Cuando fui a reclamar, me dicen que es el premium el que me dieron y que las fotos que vi en la aplicación de Expedia estaban desactualizado. (La habitación que me dieron es idéntica a las fotos de una habitación estándar y a mi parecer, sobre vendieron las habitaciones premium y no quisieron asumir la responsabilidad).

Es un hotel cerca de Plaza España. Difícil subir el equipaje pues tienen varios escalones antes de llegar al check-in y ascensores, no tienen botones en la entrada para ayudarte. Reserve una habitación premium y me dieron uno estándar. Cuando fui a reclamar, me dicen que es el premium el que me dieron y que las fotos que vi en la aplicación de Expedia estaban desactualizado. (La habitación que me dieron es idéntica a las fotos de una habitación estándar y a mi parecer, sobre vendieron las habitaciones premium y no quisieron asumir la responsabilidad).

6

Christopher

7 de jan. de 2023

·

Hospedou-se por 3 noites

Great location and big rooms, unfortunately however we lost power our 2nd day there so we had to move to a different hotel.

Great location and big rooms, unfortunately however we lost power our 2nd day there so we had to move to a different hotel.

4

Aldo

28 de abr. de 2024

·

Hospedou-se por 2 noites

Only one elevator is working, have to wait a lot. The property smells bad. Beds also smells bad.

Only one elevator is working, have to wait a lot. The property smells bad. Beds also smells bad.

6

victor

9 de nov. de 2023

·

Hospedou-se por 9 noites

Starting with the positives the hotel is in a good location with many restaurant and entertainment options. The property itself is very dated and in dire need of a facelift. In the back of the hotel where all the balconies face there is construction going on so it's extremely noisy from as early as 6:00 a.m. The hotel breakfast is okay but I kid you not when I say that during the 9 days of my stay the items on offer never changed once. It felt as though I was stuck in some time loop or a bad version of groundhog day. It also seems there may be some problem with their management system because for three consecutive days someone either knocked on the door or called on the phone to ask if I was checking out. Finally, during my stay I planned to use the little fitness center in the hotel. When I went to take a look I noticed a sign posted which stated that there was a €9 charge per person. There is no way anyone off the street would ever come in to use that tiny fitness center so I could only conclude that this was an additional surcharge for hotel guests. This probably explains why I never saw anyone use the facilities.

Starting with the positives the hotel is in a good location with many restaurant and entertainment options. The property itself is very dated and in dire need of a facelift. In the back of the hotel where all the balconies face there is construction going on so it's extremely noisy from as early as 6:00 a.m. The hotel breakfast is okay but I kid you not when I say that during the 9 days of my stay the items on offer never changed once. It felt as though I was stuck in some time loop or a bad version of groundhog day. It also seems there may be some problem with their management system because for three consecutive days someone either knocked on the door or called on the phone to ask if I was checking out. Finally, during my stay I planned to use the little fitness center in the hotel. When I went to take a look I noticed a sign posted which stated that there was a €9 charge per person. There is no way anyone off the street would ever come in to use that tiny fitness center so I could only conclude that this was an additional surcharge for hotel guests. This probably explains why I never saw anyone use the facilities.

10

Hasheemah

24 de jul. de 2023

·

Hospedou-se por 4 noites

We only stayed 1 out of 4 nights here because the AC went out, but I will say this. We were treated very well by the staff during our stay. We had to leave because the electricity went out on our second morning there. The hotel was SO quick to book us into another Melia Hotel (Melia Princesa) which is a 5 star hotel and paid for our taxi to get there. I have no doubt we would have had a lovely stay at this original hotel, though. One area of improvement could be more lighting in the room and bathrooms. The bathroom was a little small, but fine! The fastness of upgrading our stay to the new hotel was unmatched! We appreciate the staff at this hotel, and enjoyed our stay in Madrid!

We only stayed 1 out of 4 nights here because the AC went out, but I will say this. We were treated very well by the staff during our stay. We had to leave because the electricity went out on our second morning there. The hotel was SO quick to book us into another Melia Hotel (Melia Princesa) which is a 5 star hotel and paid for our taxi to get there. I have no doubt we would have had a lovely stay at this original hotel, though. One area of improvement could be more lighting in the room and bathrooms. The bathroom was a little small, but fine! The fastness of upgrading our stay to the new hotel was unmatched! We appreciate the staff at this hotel, and enjoyed our stay in Madrid!

10

luis rene

19 de out. de 2023

·

Hospedou-se por 3 noites

lo único malo es que no hay rampa para acceso con las maletas, debido a que hay escaleras.

lo único malo es que no hay rampa para acceso con las maletas, debido a que hay escaleras.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

A limpeza é frequentemente elogiada nos quartos e áreas comuns, mas vários hóspedes relataram odores, móveis manchados ou desgastados e falhas ocasionais, como paredes arranhadas ou pisos sujos. A impressão geral é mista.

Avaliações dos hóspedes relacionadas

6

Guitit

14 de jan. de 2025

·

Hospedou-se por 4 noites

Hotel bien ubicado, buen desayuno, le falta mantenimiento, los baños son viejos y no son cómodos, podrían mejorar los detalles de limpieza

Hotel bien ubicado, buen desayuno, le falta mantenimiento, los baños son viejos y no son cómodos, podrían mejorar los detalles de limpieza

10

Yessica Eliette Pando

10 de ago. de 2025

·

Hospedou-se por 2 noites

Excelente opción. Bien ubicado en Gran Vía. Muy limpio. Habitación amplia.

Excelente opción. Bien ubicado en Gran Vía. Muy limpio. Habitación amplia.

10

Alfred

31 de mai. de 2025

·

Hospedou-se por 1 noite

Great place to stay near the center. Everything was cleaned

Great place to stay near the center. Everything was cleaned

10

René

11 de jun. de 2025

·

Hospedou-se por 1 noite

Todo correcto. Buena situación, buen servicio y limpieza.

Todo correcto. Buena situación, buen servicio y limpieza.

4

Masoud

20 de jun. de 2023

·

Hospedou-se por 3 noites

Hallways smells very bad. Rooms dated. It’s hardly 3 star hotel.

Hallways smells very bad. Rooms dated. It’s hardly 3 star hotel.

10

SERGIO

18 de set. de 2023

·

Hospedou-se por 1 noite

Muy limpio, buena ubicación y el staff siempre atento

Muy limpio, buena ubicación y el staff siempre atento

4

Aldo

28 de abr. de 2024

·

Hospedou-se por 2 noites

Only one elevator is working, have to wait a lot. The property smells bad. Beds also smells bad.

Only one elevator is working, have to wait a lot. The property smells bad. Beds also smells bad.

4

Alfonso

15 de nov. de 2025

·

Hospedou-se por 3 noites

I booked this property expecting the standards of a 4‑star hotel, but unfortunately my stay fell far short of that expectation. • Cleanliness & Maintenance: The bathroom was extremely small, and the white tub had pink edges that suggested mold and a lack of proper scrubbing. Curtains were gray and torn from repeated use, the hard floors showed stains and dirt that could have easily been cleaned, and the furniture was old and worn. Bath towels were thin and of poor quality. • Comfort: The bed was serviceable but not the plush, comfortable standard one would anticipate from a 4‑star establishment. • Noise: The most disruptive issue was noise. My room was located on the 5th floor near the stairway and elevators, and there was constant disturbance at all hours. Whether late at night (1–2 a.m.) or early in the morning, loud movements and banging made restful sleep nearly impossible. • Service: While the staff were courteous, the hotel was clearly understaffed. Only two employees were handling check‑ins for a large number of guests, resulting in long waits. Overall, this property did not meet the advertised 4‑star standard. The combination of poor maintenance, lack of comfort, and excessive noise made the stay feel closer to a 2‑star experience. I would not choose to stay here again.

I booked this property expecting the standards of a 4‑star hotel, but unfortunately my stay fell far short of that expectation. • Cleanliness & Maintenance: The bathroom was extremely small, and the white tub had pink edges that suggested mold and a lack of proper scrubbing. Curtains were gray and torn from repeated use, the hard floors showed stains and dirt that could have easily been cleaned, and the furniture was old and worn. Bath towels were thin and of poor quality. • Comfort: The bed was serviceable but not the plush, comfortable standard one would anticipate from a 4‑star establishment. • Noise: The most disruptive issue was noise. My room was located on the 5th floor near the stairway and elevators, and there was constant disturbance at all hours. Whether late at night (1–2 a.m.) or early in the morning, loud movements and banging made restful sleep nearly impossible. • Service: While the staff were courteous, the hotel was clearly understaffed. Only two employees were handling check‑ins for a large number of guests, resulting in long waits. Overall, this property did not meet the advertised 4‑star standard. The combination of poor maintenance, lack of comfort, and excessive noise made the stay feel closer to a 2‑star experience. I would not choose to stay here again.

2

Anibal Rolando

12 de mai. de 2023

·

Hospedou-se por 4 noites

Cigarette smell in the room was overwhelming. Dirty carpet. Stained. Smell of 1974 all over. Facilities are dated. Supposed to get an upgrade because they lost my previous reservation I did, to a room with the worst view of Madrid.

Cigarette smell in the room was overwhelming. Dirty carpet. Stained. Smell of 1974 all over. Facilities are dated. Supposed to get an upgrade because they lost my previous reservation I did, to a room with the worst view of Madrid.

10

Alberto

12 de jun. de 2025

·

Hospedou-se por 2 noites

I was able to leave all my luggage there before checking and after checkout to keep exploring the city. Place is super clean. Breakfast was convenient and great to start the day and at a good price also. Hotel location is excellent.

I was able to leave all my luggage there before checking and after checkout to keep exploring the city. Place is super clean. Breakfast was convenient and great to start the day and at a good price also. Hotel location is excellent.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

As experiências nos quartos variam: alguns hóspedes receberam quartos reformados ou espaçosos, ocasionalmente com varandas ou vista para a Gran Vía, enquanto muitos notaram banheiros pequenos ou antigos e iluminação fraca. O controle de temperatura e o isolamento acústico são inconsistentes, com relatos de ar condicionado fraco ou sazonal e ruído pela manhã ou no corredor.

Avaliações dos hóspedes relacionadas

8

Noura

11 de jun. de 2025

·

Hospedou-se por 2 noites

The upgraded rooms are spacious with nice balcony not the best from the inside but overall it’s to be considered I enjoyed my stay

The upgraded rooms are spacious with nice balcony not the best from the inside but overall it’s to be considered I enjoyed my stay

6

Guitit

14 de jan. de 2025

·

Hospedou-se por 4 noites

Hotel bien ubicado, buen desayuno, le falta mantenimiento, los baños son viejos y no son cómodos, podrían mejorar los detalles de limpieza

Hotel bien ubicado, buen desayuno, le falta mantenimiento, los baños son viejos y no son cómodos, podrían mejorar los detalles de limpieza

10

Ju

21 de out. de 2025

·

Hospedou-se por 2 noites

We loved the location, it was great, right in the middle of the busy street, great night life, convenient to all. The room was new, clean and the beds and comforters were really nice and cozy. The best one among all the hotels we staying during this trip. We also loved the bathroom, very classy, considering the price, worth it.

We loved the location, it was great, right in the middle of the busy street, great night life, convenient to all. The room was new, clean and the beds and comforters were really nice and cozy. The best one among all the hotels we staying during this trip. We also loved the bathroom, very classy, considering the price, worth it.

8

flariza

25 de out. de 2025

·

Hospedou-se por 2 noites

Habitación amplia limpia , pero nos asignaron una habitación con mucho ruido en las , mañanas , nuestra ventana daba a una zona de carga y descarga de productos y 5 am ya había sonidos bastante molestos Personal muy atento

Habitación amplia limpia , pero nos asignaron una habitación con mucho ruido en las , mañanas , nuestra ventana daba a una zona de carga y descarga de productos y 5 am ya había sonidos bastante molestos Personal muy atento

6

Omar

14 de abr. de 2023

·

Good location, ok hotel overall, can be more clean. I carefully read the details of the hotel just to be sure that it has AC due to the noise location, but surprise surprise, it only works from May to August. Be aware!

Good location, ok hotel overall, can be more clean. I carefully read the details of the hotel just to be sure that it has AC due to the noise location, but surprise surprise, it only works from May to August. Be aware!

8

Fernando

25 de mar. de 2025

·

Hospedou-se por 2 noites

Got a king room with Gran via view hoping to get one with a terrace. (As it said some of the king rooms came with terraces.) And I did get a terrace. Room was enormous - more of a suite as it had a separate tiny room in between the bedroom and bathroom that contained a non-functioning eliptical trainer. I can't even describe the terrace well other than it was enormous and overlooked the Gran Via and had a table with a couple of chairs on it. It was a covered terrace so rain which we had the first day was not an issue. The sofa, chairs, table and carpet in the main room were dated and would benefit greatly to be updated. Bed was fine and seemed far newer. Anyway, for $138 USD a night can't be at the accomodations and location I got.

Got a king room with Gran via view hoping to get one with a terrace. (As it said some of the king rooms came with terraces.) And I did get a terrace. Room was enormous - more of a suite as it had a separate tiny room in between the bedroom and bathroom that contained a non-functioning eliptical trainer. I can't even describe the terrace well other than it was enormous and overlooked the Gran Via and had a table with a couple of chairs on it. It was a covered terrace so rain which we had the first day was not an issue. The sofa, chairs, table and carpet in the main room were dated and would benefit greatly to be updated. Bed was fine and seemed far newer. Anyway, for $138 USD a night can't be at the accomodations and location I got.

8

Jorge

15 de ago. de 2025

·

Hospedou-se por 4 noites

The room need better light, bathroom looks old

The room need better light, bathroom looks old

10

ittamar

13 de dez. de 2021

·

Hospedou-se por 3 noites

Great location. Stayed in the superior room. Was big clean and enjoyed the balcony. Staff was nice and helpful. Great place with good price.

Great location. Stayed in the superior room. Was big clean and enjoyed the balcony. Staff was nice and helpful. Great place with good price.

8

Lucia

8 de mar. de 2025

·

Hospedou-se por 2 noites

El personal de recepción a la llegada fue muy amable, pero a la salida no lo fue tanto. La habitación tenía poca luz y la silla en mal estado. El baño es muy pequeño. La limpieza excelente y el desayuno delicioso!

El personal de recepción a la llegada fue muy amable, pero a la salida no lo fue tanto. La habitación tenía poca luz y la silla en mal estado. El baño es muy pequeño. La limpieza excelente y el desayuno delicioso!

6

Grace

25 de set. de 2024

·

Hospedou-se por 2 noites

The property was very clean with the exception of one wall in the room, which I figured is bumped with luggage. The balcony had a nice sunset view. The beds are very hard and the walls are very thin, the noise from the neighboring rooms woke me up.

The property was very clean with the exception of one wall in the room, which I figured is bumped with luggage. The balcony had a nice sunset view. The beds are very hard and the walls are very thin, the noise from the neighboring rooms woke me up.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

O serviço é amplamente descrito como atencioso e proativo, com vários exemplos de funcionários indo além para ajudar com logística e problemas. Alguns hóspedes relataram respostas lentas ou pouco prestativas em horários de pico e rigidez ocasional nas políticas.

Avaliações dos hóspedes relacionadas

10

Carol

18 de nov. de 2025

·

Hospedou-se por 4 noites

Staff was extremely helpful. They went out of their way to help us with train tickets. Buffet breakfast was outstanding and the location is great

Staff was extremely helpful. They went out of their way to help us with train tickets. Buffet breakfast was outstanding and the location is great

10

Marcela

17 de nov. de 2025

·

Hospedou-se por 2 noites

El personal me ayudó junto con la aerolínea a recuperar mi maleta que se extravió en el aeropuerto , excelente servicio y desayuno estupendo !!

El personal me ayudó junto con la aerolínea a recuperar mi maleta que se extravió en el aeropuerto , excelente servicio y desayuno estupendo !!

10

Juan

2 de out. de 2024

·

Hospedou-se por 1 noite

Excelente hotel en Madrid! Nos hicieron un upgrade a una habitación preciosa con balcón y vista panorámica a Madrid! La Atención de primera! Y muy cerca de todo. Muy recomendado!

Excelente hotel en Madrid! Nos hicieron un upgrade a una habitación preciosa con balcón y vista panorámica a Madrid! La Atención de primera! Y muy cerca de todo. Muy recomendado!

4

Dawn Elaine

18 de set. de 2025

·

Hospedou-se por 4 noites

Unhelpful reception staff two flights of steps into reception area very difficult with luggage premium room large but

Unhelpful reception staff two flights of steps into reception area very difficult with luggage premium room large but

8

Jorge D

26 de nov. de 2025

·

Hospedou-se por 6 noites

Lo mejor fue el personal, los servicios de Lazaro y Cristina Simon fueron siempre serviciales y con un genuino interés por ayudar. Tuve problemas para hacer check-in con mi vuelo y Lazaro fue mas allá de sus funciones y llamó a la linea y buscó opciones que facilitaron mi regreso a casa. El personal del restaurante tambien bien dispuesto a ayudar. Sobre la habitación y el hotel en general, en mi opinión necesita mas mantenimiento, el cuarto necesita pintura urgente, los muebles necesitan cuidado están descascaradas las maderas las butacas maltratadas, la alfombra del lobby está bien manchada, mejor quitarla.En esa area tambien ese sofá se ve bien maltratado por todas las personas que se sientan en el lobby. La primera puerta de entrada al hotel se demora al abrir lo que podria ocasionar un accidente innecesario que pueden evitar. Termino general está bien, pero pueden mejorar para que logren estar mejor posicionados dentro de la competencia de hoteles que les rodean, porque la ubicación es excelente.

Lo mejor fue el personal, los servicios de Lazaro y Cristina Simon fueron siempre serviciales y con un genuino interés por ayudar. Tuve problemas para hacer check-in con mi vuelo y Lazaro fue mas allá de sus funciones y llamó a la linea y buscó opciones que facilitaron mi regreso a casa. El personal del restaurante tambien bien dispuesto a ayudar. Sobre la habitación y el hotel en general, en mi opinión necesita mas mantenimiento, el cuarto necesita pintura urgente, los muebles necesitan cuidado están descascaradas las maderas las butacas maltratadas, la alfombra del lobby está bien manchada, mejor quitarla.En esa area tambien ese sofá se ve bien maltratado por todas las personas que se sientan en el lobby. La primera puerta de entrada al hotel se demora al abrir lo que podria ocasionar un accidente innecesario que pueden evitar. Termino general está bien, pero pueden mejorar para que logren estar mejor posicionados dentro de la competencia de hoteles que les rodean, porque la ubicación es excelente.

10

Veronica

14 de mar. de 2024

·

Hospedou-se por 1 noite

Great customer service and very friendly receptionists

Great customer service and very friendly receptionists

10

Oskar

2 de fev. de 2026

·

Hospedou-se por 3 noites

Great staff

Great staff

10

Hasheemah

24 de jul. de 2023

·

Hospedou-se por 4 noites

We only stayed 1 out of 4 nights here because the AC went out, but I will say this. We were treated very well by the staff during our stay. We had to leave because the electricity went out on our second morning there. The hotel was SO quick to book us into another Melia Hotel (Melia Princesa) which is a 5 star hotel and paid for our taxi to get there. I have no doubt we would have had a lovely stay at this original hotel, though. One area of improvement could be more lighting in the room and bathrooms. The bathroom was a little small, but fine! The fastness of upgrading our stay to the new hotel was unmatched! We appreciate the staff at this hotel, and enjoyed our stay in Madrid!

We only stayed 1 out of 4 nights here because the AC went out, but I will say this. We were treated very well by the staff during our stay. We had to leave because the electricity went out on our second morning there. The hotel was SO quick to book us into another Melia Hotel (Melia Princesa) which is a 5 star hotel and paid for our taxi to get there. I have no doubt we would have had a lovely stay at this original hotel, though. One area of improvement could be more lighting in the room and bathrooms. The bathroom was a little small, but fine! The fastness of upgrading our stay to the new hotel was unmatched! We appreciate the staff at this hotel, and enjoyed our stay in Madrid!

10

Grazia

23 de dez. de 2022

·

Right in the heart of the city and the Metro!! Perfect hotel to walk around town. Amazing breakfast, staff was incredibly professional and we had a lovely upgrade to celebrate our wedding anniversary!! Highly recommend it Thank you

Right in the heart of the city and the Metro!! Perfect hotel to walk around town. Amazing breakfast, staff was incredibly professional and we had a lovely upgrade to celebrate our wedding anniversary!! Highly recommend it Thank you

4

Alfonso

15 de nov. de 2025

·

Hospedou-se por 3 noites

I booked this property expecting the standards of a 4‑star hotel, but unfortunately my stay fell far short of that expectation. • Cleanliness & Maintenance: The bathroom was extremely small, and the white tub had pink edges that suggested mold and a lack of proper scrubbing. Curtains were gray and torn from repeated use, the hard floors showed stains and dirt that could have easily been cleaned, and the furniture was old and worn. Bath towels were thin and of poor quality. • Comfort: The bed was serviceable but not the plush, comfortable standard one would anticipate from a 4‑star establishment. • Noise: The most disruptive issue was noise. My room was located on the 5th floor near the stairway and elevators, and there was constant disturbance at all hours. Whether late at night (1–2 a.m.) or early in the morning, loud movements and banging made restful sleep nearly impossible. • Service: While the staff were courteous, the hotel was clearly understaffed. Only two employees were handling check‑ins for a large number of guests, resulting in long waits. Overall, this property did not meet the advertised 4‑star standard. The combination of poor maintenance, lack of comfort, and excessive noise made the stay feel closer to a 2‑star experience. I would not choose to stay here again.

I booked this property expecting the standards of a 4‑star hotel, but unfortunately my stay fell far short of that expectation. • Cleanliness & Maintenance: The bathroom was extremely small, and the white tub had pink edges that suggested mold and a lack of proper scrubbing. Curtains were gray and torn from repeated use, the hard floors showed stains and dirt that could have easily been cleaned, and the furniture was old and worn. Bath towels were thin and of poor quality. • Comfort: The bed was serviceable but not the plush, comfortable standard one would anticipate from a 4‑star establishment. • Noise: The most disruptive issue was noise. My room was located on the 5th floor near the stairway and elevators, and there was constant disturbance at all hours. Whether late at night (1–2 a.m.) or early in the morning, loud movements and banging made restful sleep nearly impossible. • Service: While the staff were courteous, the hotel was clearly understaffed. Only two employees were handling check‑ins for a large number of guests, resulting in long waits. Overall, this property did not meet the advertised 4‑star standard. The combination of poor maintenance, lack of comfort, and excessive noise made the stay feel closer to a 2‑star experience. I would not choose to stay here again.

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Localizado centralmente na Gran Vía, perto da Plaza de España e das estações de metrô, a uma curta distância a pé das principais atrações, lojas e restaurantes. Adequado para a vida noturna e fácil acesso ao transporte público.

Avaliações dos hóspedes relacionadas

10

Kathleen

3 de mar. de 2025

·

Hospedou-se por 3 noites

Location

Location

8

Melissa

26 de jul. de 2025

·

Hospedou-se por 2 noites

Top notch location. Center of Madrid and all its glory. You def don’t need a car and can walk everywhere from here. Good, budget friendly option.

Top notch location. Center of Madrid and all its glory. You def don’t need a car and can walk everywhere from here. Good, budget friendly option.

10

Yessica Eliette Pando

10 de ago. de 2025

·

Hospedou-se por 2 noites

Excelente opción. Bien ubicado en Gran Vía. Muy limpio. Habitación amplia.

Excelente opción. Bien ubicado en Gran Vía. Muy limpio. Habitación amplia.

10

Agustin

13 de mai. de 2025

·

Hospedou-se por 2 noites

Great location

Great location

8

Herbert

16 de out. de 2025

·

Hospedou-se por 5 noites

Good location, next to Plaza Espana and its subway station. Walkable to most tourist places. Very expensive for the type of property but all good hotels were very expensive in Madrid in Sep/Oct.

Good location, next to Plaza Espana and its subway station. Walkable to most tourist places. Very expensive for the type of property but all good hotels were very expensive in Madrid in Sep/Oct.

10

Mayra

17 de fev. de 2025

·

Hospedou-se por 3 noites

Perfectly located on Gran Via. Next to the plaza España metro line .

Perfectly located on Gran Via. Next to the plaza España metro line .

10

Gerald

7 de mai. de 2024

·

Hospedou-se por 3 noites

Very close to the Royal Palace and walkable to many attractions.

Very close to the Royal Palace and walkable to many attractions.

8

Volker Lars

20 de fev. de 2023

·

Hospedou-se por 3 noites

Really good located at Gran Via

Really good located at Gran Via

10

Ricardo

10 de dez. de 2024

·

Hospedou-se por 2 noites

Cómodo y lugar ideal para conocer la zona .. metro cerca y fácil de andar

Cómodo y lugar ideal para conocer la zona .. metro cerca y fácil de andar

10

Ehtesham

18 de set. de 2025

·

Hospedou-se por 6 noites

Staff and location were great….I’d stay there again any time!

Staff and location were great….I’d stay there again any time!

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O café da manhã é frequentemente elogiado pela qualidade e variedade. No entanto, várias avaliações mencionam opções limitadas ou inexistentes de refeições no local além do café da manhã, com serviço de quarto externo e opções repetitivas ou básicas para alguns.

Avaliações dos hóspedes relacionadas

10

Carol

18 de nov. de 2025

·

Hospedou-se por 4 noites

Staff was extremely helpful. They went out of their way to help us with train tickets. Buffet breakfast was outstanding and the location is great

Staff was extremely helpful. They went out of their way to help us with train tickets. Buffet breakfast was outstanding and the location is great

10

JOANNA

19 de set. de 2025

·

Hospedou-se por 1 noite

Very clean and breakfast delicious

Very clean and breakfast delicious

10

Marcela

17 de nov. de 2025

·

Hospedou-se por 2 noites

El personal me ayudó junto con la aerolínea a recuperar mi maleta que se extravió en el aeropuerto , excelente servicio y desayuno estupendo !!

El personal me ayudó junto con la aerolínea a recuperar mi maleta que se extravió en el aeropuerto , excelente servicio y desayuno estupendo !!

8

Rosa

12 de jun. de 2024

·

Hospedou-se por 7 noites

Great location. It would be great if the hotel would have a restaurant

Great location. It would be great if the hotel would have a restaurant

6

victor

9 de nov. de 2023

·

Hospedou-se por 9 noites

Starting with the positives the hotel is in a good location with many restaurant and entertainment options. The property itself is very dated and in dire need of a facelift. In the back of the hotel where all the balconies face there is construction going on so it's extremely noisy from as early as 6:00 a.m. The hotel breakfast is okay but I kid you not when I say that during the 9 days of my stay the items on offer never changed once. It felt as though I was stuck in some time loop or a bad version of groundhog day. It also seems there may be some problem with their management system because for three consecutive days someone either knocked on the door or called on the phone to ask if I was checking out. Finally, during my stay I planned to use the little fitness center in the hotel. When I went to take a look I noticed a sign posted which stated that there was a €9 charge per person. There is no way anyone off the street would ever come in to use that tiny fitness center so I could only conclude that this was an additional surcharge for hotel guests. This probably explains why I never saw anyone use the facilities.

Starting with the positives the hotel is in a good location with many restaurant and entertainment options. The property itself is very dated and in dire need of a facelift. In the back of the hotel where all the balconies face there is construction going on so it's extremely noisy from as early as 6:00 a.m. The hotel breakfast is okay but I kid you not when I say that during the 9 days of my stay the items on offer never changed once. It felt as though I was stuck in some time loop or a bad version of groundhog day. It also seems there may be some problem with their management system because for three consecutive days someone either knocked on the door or called on the phone to ask if I was checking out. Finally, during my stay I planned to use the little fitness center in the hotel. When I went to take a look I noticed a sign posted which stated that there was a €9 charge per person. There is no way anyone off the street would ever come in to use that tiny fitness center so I could only conclude that this was an additional surcharge for hotel guests. This probably explains why I never saw anyone use the facilities.

8

Vanessa

11 de jul. de 2023

·

Hospedou-se por 4 noites

El lugar es súper bonito, si me gustaría que tuviera servicio de restaurante aparte del desayuno.

El lugar es súper bonito, si me gustaría que tuviera servicio de restaurante aparte del desayuno.

8

Sheryl

19 de jan. de 2025

·

Hospedou-se por 3 noites

Las habitaciones comodas y limpias! Buena Atencion del personal! Las camas y las almohadas muy comodas! Poca illuminacion en la habitacion y el desayuno muy regular! Sin embargo volveria y esta muy bien Ubicado

Las habitaciones comodas y limpias! Buena Atencion del personal! Las camas y las almohadas muy comodas! Poca illuminacion en la habitacion y el desayuno muy regular! Sin embargo volveria y esta muy bien Ubicado

10

Branimir

14 de abr. de 2024

·

Hospedou-se por 3 noites

Great hotel on the main street, serving delicious breakfast.

Great hotel on the main street, serving delicious breakfast.

10

Luís Bártolo

9 de mar. de 2025

·

Hospedou-se por 3 noites

Muito bem. Localizacao optima, bem como o serviço de pequeno almoço excelente. Quarto de boa dimensão. Quarto de banho muito apertado

Muito bem. Localizacao optima, bem como o serviço de pequeno almoço excelente. Quarto de boa dimensão. Quarto de banho muito apertado

10

Jaime

23 de mai. de 2025

·

Hospedou-se por 3 noites

Great hotel in great location, renovated rooms are definitely worth it. Breakfast not to miss

Great hotel in great location, renovated rooms are definitely worth it. Breakfast not to miss

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

10

João

semana passada

·

Hospedou-se por 3 noites

OTIMA LOCALIZAÇÃO E FUNCIONÁRIOS SUPER ATENCIOSOS, NOTA 10. SO NÃO GOSTEI O FAT

OTIMA LOCALIZAÇÃO E FUNCIONÁRIOS SUPER ATENCIOSOS, NOTA 10. SO NÃO GOSTEI O FAT

8

Michelline

28 de jun. de 2026

·

Hospedou-se por 2 noites

Funcionários gentis, limpeza boa e café da manhã agradável

Funcionários gentis, limpeza boa e café da manhã agradável

10

Roseir

9 de jun. de 2026

·

Hospedou-se por 2 noites

Excelente localização, quarto limpos e aconchegante.

Excelente localização, quarto limpos e aconchegante.

10

laura p

7 de jun. de 2026

·

Hospedou-se por 3 noites

Equipe de recepcionista ótimos, localização maravilhosa

Equipe de recepcionista ótimos, localização maravilhosa

10

Roseir

1 de jun. de 2026

·

Hospedou-se por 3 noites

Quarto limpo e cheiroso, funcionários atenciosos e prestativos com ótima localização e café da manhã excelente!

Quarto limpo e cheiroso, funcionários atenciosos e prestativos com ótima localização e café da manhã excelente!

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 14:00 a 23:59

Antes de 12:00

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

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As respostas instantâneas de IA são baseadas em informações do hotel

Preços para próximas datas

setembro 2026

outubro 2026

Mais barato

Mais caro

Preço médio por noite entre as ofertas, com impostos e taxas.

Preços em USD para 2 hóspedes, atualizados diariamente.

A equipe da recepção vai receber os hóspedes no momento da chegada. O titular deve apresentar no check-in o cartão de crédito usado na reserva junto de um documento de identificação com foto. Outras situações devem ser combinadas com a propriedade antes da chegada.Em caso de dúvidas, entre em contato com a propriedade usando os dados que estão na confirmação da reserva. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.

O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.

Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Políticas de cancelamento ou cobranças especiais podem se aplicar a reservas de grupos (mais de 8 quartos para a mesma propriedade/mesmas datas)
Esta propriedade aceita cartões de crédito. Não são aceitos pagamentos em dinheiro.
Esta propriedade utiliza energia solar
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio
Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
As normas culturais e políticas de hóspedes podem variar conforme o país e a propriedade. As políticas listadas são fornecidas pela propriedade.

Berços/camas infantis são disponibilizados sem custos para crianças de até 2 anos de idade.
Esta propriedade oferece sistema central de aquecimento ou de ar-condicionado, dependendo da temporada.

Transações em dinheiro nesta propriedade não podem exceder EUR 1000, devido a regulamentação nacional. Para mais detalhes, entre em contato com a propriedade usando as informações na confirmação da reserva.
Somente hóspedes registrados podem ter acesso aos quartos.
Esta propriedade recebe hóspedes de todas as orientações sexuais e identidades de gênero (LGBTQ+ friendly).

Taxa de café da manhã com buffet: EUR 25 por pessoa
Estacionamento pago nos arredores: EUR 26 por dia (656 m de distância)
O check-in antecipado está disponível mediante uma taxa (sujeito à disponibilidade).
Check-out tardio disponível mediante uma taxa (sujeito à disponibilidade)

A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.