This was my first time booking through Expedia and Pass the Key. The process wasn’t the most straightforward, as I wasn’t always sure who to contact regarding different matters or who the messages were coming from. It might be helpful if the communication channels were a little clearer, especially for addressing smaller issues. As for the property itself, it’s a very nice ground-floor flat—spacious, nicely decorated, and in a pleasant residential area. Although very comfortable overall, the lower-level setting does come with a bit of dampness. Airing the flat while we were inside did help. The flat had clearly been cleaned to a high standard, and we really appreciated that. However, the pillowcases seemed not to have dried fully before being put on, which left them with a slight smell. Overall, we enjoyed our stay and appreciated the effort that went into preparing the flat. With a few small improvements, it could be an even more comfortable experience for future guests.
This was my first time booking through Expedia and Pass the Key. The process wasn’t the most straightforward, as I wasn’t always sure who to contact regarding different matters or who the messages were coming from. It might be helpful if the communication channels were a little clearer, especially for addressing smaller issues. As for the property itself, it’s a very nice ground-floor flat—spacious, nicely decorated, and in a pleasant residential area. Although very comfortable overall, the lower-level setting does come with a bit of dampness. Airing the flat while we were inside did help. The flat had clearly been cleaned to a high standard, and we really appreciated that. However, the pillowcases seemed not to have dried fully before being put on, which left them with a slight smell. Overall, we enjoyed our stay and appreciated the effort that went into preparing the flat. With a few small improvements, it could be an even more comfortable experience for future guests.