Kasuitei Ooya

Excelente hotel, con servicio de osen público y privado. Excelente para descansar y tener una vista increíble de monte fuji

La maravilla del hotel es que te hacen sentir en el Japón tradicional. Lindas instalaciones y personal muy amable. Solo un detalle en la limpieza de la regadera en la que dejaron cabellos del huésped anterior.

We booked one night stay. It was excellent stay very authentic room and onsen was so relaxing and everything close by. Definitely recommend for everyone one. And staff very polite and helpful.

L’hôtel est assez vieux ainsi que leurs équipements. Pas très simple la communication : il y’a un shutle de la station mais ils n’ont aps communiqué puis les bains sont assez petites et pas très soignées. C’était le seul hôtel qui m’a déçu au Japon.

Traditional Japanese style hotel in a great location on the lakeside. Room (after we changed) was spacious but very outdated in terms of technology. No USB sockets, very old TVs (not that we used them). We would have been fine with all of this, but the service and attitude of the staff (mainly the men) at the front desk was disrespectful. In general, we felt uncomfortable that for every request for a service like the onsen or massage we were required to pay in advance as if we were a pair of thieves.