NH Collection Andorra Palomé
$108
/ night
Avg. for October
Prices for NH Collection Andorra Palomé
Select dates to see prices and availability
$108
/ night
Avg. for October
Monthly average prices
Nightly prices at NH Collection Andorra Palomé average $104 in September, the cheapest month, and $233 in February, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $190 |
| February | $233 |
| March | $146 |
| April | $135 |
| May | $111 |
| June | $123 |
| July | $125 |
| August | $131 |
| September | $104 |
| October | $108 |
| November | $121 |
| December | $192 |
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Oct · $108
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Most expensive: February (~$233)
Cheapest: September (~$104)
About this property
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and ski storage.
Amenities
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and ski storage.
Business amenities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Dining
Enjoy a satisfying meal at ÉMO serving guests of NH Collection Andorra Palome. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 34 air-conditioned rooms featuring minibars and LED televisions. Cable television is provided for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Location
Located in Arinsal, NH Collection Andorra Palome is within a 15-minute drive of Caldea Spa and Pyrenees Andorra Shopping Centre. This hotel is 0.7 mi (1.1 km) from Els Orriols Ski Lift and 0.7 mi (1.1 km) from Comapedrosa Highlands Trail.
What's nearby
Els Orriols Ski Lift(0.7 miles)
Comapedrosa Highlands Trail(0.7 miles)
Pitch & Putt El Torrent(1.2 miles)
Valles del Comapedrosa Nature Park(1.3 miles)
La Massana Ski Lift(2 miles)
Vallnord Ski Area(2.2 miles)
Arinsal Ski Lift(2.4 miles)
El Cortal Ski Lift(2.6 miles)
Sant Marti de La Cortinada(2.7 miles)
Anyos-L'Aldosa Trail(2.7 miles)
Golf Vall d'Ordino(3.1 miles)
Casa Rull(3 miles)
Ordino Sports Center(3.4 miles)
Vallnord Ski Area, Sector Arinsal(4.4 miles)
Caldea Spa(5 miles)
La Seu d'Urgell (LEU)(22 miles)
Blagnac Airport (TLS)(123.4 miles)
Barcelona El Prat Airport (BCN)(130.1 miles)
Parking
Restaurant
Non-Smoking Rooms
Room Service
Tour Desk
Housekeeping
Location
Carretera d'Arinsal, s/n, Arinsal, Pal, Andorra
Els Orriols Ski Lift (0.7 miles)
Comapedrosa Highlands Trail (0.7 miles)
Pitch & Putt El Torrent (1.2 miles)
Valles del Comapedrosa Nature Park (1.3 miles)
La Massana Ski Lift (2 miles)
Vallnord Ski Area (2.2 miles)
Room options
7
Suite (View)
Room details
1 King Bed
Sleeps 2
463 ft²
Air ConditioningPrivate BathroomCrib(s) (Free)
8
Superior Room, Terrace
Room details
1 Full Bed
Sleeps 2
252 ft²
Air ConditioningPrivate BathroomMini Bar
4
Superior Room
Room details
1 Full Bed
Sleeps 2
205 ft²
Air ConditioningBathtubPrivate Bathroom
7
Superior Room, Balcony, View
Room details
1 Queen Bed
Sleeps 2
248 ft²
Air ConditioningPrivate BathroomMini Bar
6
Junior Suite
Room details
1 King Bed
Sleeps 2
377 ft²
Air ConditioningPrivate BathroomCrib(s) (Free)
5
Deluxe Room
Room details
1 King Bed
Sleeps 2
205 ft²
Air ConditioningPrivate BathroomMini Bar
5
Superior Room (View)
Room details
1 Queen Bed
Sleeps 2
215 ft²
Air ConditioningPrivate BathroomMini Bar
Guest reviews of NH Collection Andorra Palomé
8.7
Fabulous
Based on 154 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, NH Collection Andorra Palomé stands out for friendly, attentive staff, comfortable modern rooms with scenic river or mountain views, and a quiet, relaxing setting that many find appealing and convenient for ski trips or nature-focused getaways.
Read moreWas this helpful?
What guests think
Across recent reviews, NH Collection Andorra Palomé stands out for friendly, attentive staff, comfortable modern rooms with scenic river or mountain views, and a quiet, relaxing setting that many find appealing and convenient for ski trips or nature-focused getaways.
Breakfast is generally well regarded, though a few reviews found it underwhelming or overpriced. Practical downsides include paid on-site parking, sporadic room maintenance or design issues, and occasionally unreliable in-room Wi-Fi. Cleanliness earns frequent praise, with just a few mentions of missed toiletries or small upkeep snags. Overall, expect a comfortable, scenic base with upscale touches and some minor compromises.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Parking is available but charged, and several guests chose to park on the street to avoid fees.
Related guest reviews
8
Rocío
Feb 22, 2024
·
Stayed 3 nights
They charge the parking separately and its not cheap
They charge the parking separately and its not cheap
10
David
Oct 2, 2023
·
Stayed 2 nights
C'est la deuxième fois que nous venions dans cet établissement qui est vraiment de belle qualité. Mais je trouve dommage que le parking soit devenu payant 15 euros et le petit déjeuner est devenu hors de prix. Sinon c'est parfait, nous aimons beaucoup cet endroit.
C'est la deuxième fois que nous venions dans cet établissement qui est vraiment de belle qualité. Mais je trouve dommage que le parking soit devenu payant 15 euros et le petit déjeuner est devenu hors de prix. Sinon c'est parfait, nous aimons beaucoup cet endroit.
6
James
Feb 14, 2025
·
Stayed 7 nights
Great b'fast. There is just some kind of 'soul' missing in the hotel. It lacks atmosphere. Staff are helpful but a couple of minor issues suggested lack of attention to detail (shower gel container empty, which I found out while in the shower, another time I was naked and about to run a bath when I noticed the plug was missing). Also there is a smell which I have noticed on both trips. I think it's due to poor enforcement of no smoking rules. Bed very comfortable. Ski lockers didn't seem to be heated. Cold wet boots in the morning are no fun.
Great b'fast. There is just some kind of 'soul' missing in the hotel. It lacks atmosphere. Staff are helpful but a couple of minor issues suggested lack of attention to detail (shower gel container empty, which I found out while in the shower, another time I was naked and about to run a bath when I noticed the plug was missing). Also there is a smell which I have noticed on both trips. I think it's due to poor enforcement of no smoking rules. Bed very comfortable. Ski lockers didn't seem to be heated. Cold wet boots in the morning are no fun.
8
odile
Oct 6, 2023
·
Stayed 3 nights
Hôtel très bien situé, avec parking.Tres bon wifi, suite agréable avec une jolie vue sur le jardin. Deco très design, petit déjeuner bien achalandé. Literie au top, salle de bain originale. Grand dressing! . Point négatifs, manque global de lumière (sources lumineuses insuffisantes et peu éclairantes) dans la chambre, pas de lumière dans le dressing (on ne voit pas bien ses affaires), pas de mouchoirs dans la salle de bain, avec des lumières un peu jaune au plafond, sans lumière autour du miroir ce qui ne permet pas de se maquiller. Douche à ne pas mettre au débit maximum au risque se faire déborder l’eau du bac receveur. La baignoire balneo ne fonctionnait pas bien (pas de buses jets d’eau seules les buses à air fonctionnaient). Petits balcons sans réelle utilité. Et pas de table basse devant les deux fauteuils confortables, dommage dans une suite. Salle de gym très bien équipée, il ne manquerait juste qu’un vélo elliptique et un rameur. Pas de piscine. Globalement cela reste un bel hôtel romantique, avec la rivière qui masque bien le bruit de la route.
Hôtel très bien situé, avec parking.Tres bon wifi, suite agréable avec une jolie vue sur le jardin. Deco très design, petit déjeuner bien achalandé. Literie au top, salle de bain originale. Grand dressing! . Point négatifs, manque global de lumière (sources lumineuses insuffisantes et peu éclairantes) dans la chambre, pas de lumière dans le dressing (on ne voit pas bien ses affaires), pas de mouchoirs dans la salle de bain, avec des lumières un peu jaune au plafond, sans lumière autour du miroir ce qui ne permet pas de se maquiller. Douche à ne pas mettre au débit maximum au risque se faire déborder l’eau du bac receveur. La baignoire balneo ne fonctionnait pas bien (pas de buses jets d’eau seules les buses à air fonctionnaient). Petits balcons sans réelle utilité. Et pas de table basse devant les deux fauteuils confortables, dommage dans une suite. Salle de gym très bien équipée, il ne manquerait juste qu’un vélo elliptique et un rameur. Pas de piscine. Globalement cela reste un bel hôtel romantique, avec la rivière qui masque bien le bruit de la route.
10
NICOLAS
Sep 15, 2025
·
Stayed 6 nights
Great hotel, well located. Solid breakfast too. You can use also their parking in Andorra la Vella if you stay in Palome (just ask reception). Magda was great and provided us excellent recommendations, thank you again.
Great hotel, well located. Solid breakfast too. You can use also their parking in Andorra la Vella if you stay in Palome (just ask reception). Magda was great and provided us excellent recommendations, thank you again.
10
Alexander
Oct 25, 2023
·
Stayed 1 night
Great value for the quality. Very clean and pleasant rooms. Parking is additional $ but you can park for free on the street.
Great value for the quality. Very clean and pleasant rooms. Parking is additional $ but you can park for free on the street.
10
Júlia
Dec 2, 2023
·
Stayed 4 nights
Hotel maravilhoso!!!! Talvez um dos melhores que eu tenha tido a oportunidade de ficar. Quarto enorme, super moderno, limpo, silencioso e com uma vista maravilhosa para as montanhas e os rios. Instalações do banheiro super modernas, com banheira, roupões. Funcionários do hotel muito atenciosos, em especial o Abidou. Tem estacionamento, mas é muito tranquilo de estacionar o carro na rua. Na frente tem um ponto de ônibus, para quem quiser ir para o centrinho sem carro. Perfeito sem defeitos!!!! Amamos muitos e já quero voltar
Hotel maravilhoso!!!! Talvez um dos melhores que eu tenha tido a oportunidade de ficar. Quarto enorme, super moderno, limpo, silencioso e com uma vista maravilhosa para as montanhas e os rios. Instalações do banheiro super modernas, com banheira, roupões. Funcionários do hotel muito atenciosos, em especial o Abidou. Tem estacionamento, mas é muito tranquilo de estacionar o carro na rua. Na frente tem um ponto de ônibus, para quem quiser ir para o centrinho sem carro. Perfeito sem defeitos!!!! Amamos muitos e já quero voltar
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AI-generated summary based on recent guest reviews
Cleanliness
Guests frequently describe the hotel and rooms as very clean, though a few note small lapses like empty toiletries or minor upkeep issues.
Related guest reviews
10
Marilys
Dec 18, 2024
·
Stayed 1 night
Our stay was magical! Our room had the most amazing view of a lake outlined with snow. We were able to enjoy the view from the bed. The room and hotel were very clean. We enjoyed the breakfast which was a varied, delicious spread of the local cuisine.
Our stay was magical! Our room had the most amazing view of a lake outlined with snow. We were able to enjoy the view from the bed. The room and hotel were very clean. We enjoyed the breakfast which was a varied, delicious spread of the local cuisine.
10
Mark
Jul 28, 2023
·
Stayed 1 night
I really enjoyed my stay at the Palome. The room was clean and comfortable and the bed was superb. I had a great nights sleep. The staff were also very friendly and helpful. I would definitely stay here again.
I really enjoyed my stay at the Palome. The room was clean and comfortable and the bed was superb. I had a great nights sleep. The staff were also very friendly and helpful. I would definitely stay here again.
6
James
Feb 14, 2025
·
Stayed 7 nights
Great b'fast. There is just some kind of 'soul' missing in the hotel. It lacks atmosphere. Staff are helpful but a couple of minor issues suggested lack of attention to detail (shower gel container empty, which I found out while in the shower, another time I was naked and about to run a bath when I noticed the plug was missing). Also there is a smell which I have noticed on both trips. I think it's due to poor enforcement of no smoking rules. Bed very comfortable. Ski lockers didn't seem to be heated. Cold wet boots in the morning are no fun.
Great b'fast. There is just some kind of 'soul' missing in the hotel. It lacks atmosphere. Staff are helpful but a couple of minor issues suggested lack of attention to detail (shower gel container empty, which I found out while in the shower, another time I was naked and about to run a bath when I noticed the plug was missing). Also there is a smell which I have noticed on both trips. I think it's due to poor enforcement of no smoking rules. Bed very comfortable. Ski lockers didn't seem to be heated. Cold wet boots in the morning are no fun.
10
Alexander
Oct 25, 2023
·
Stayed 1 night
Great value for the quality. Very clean and pleasant rooms. Parking is additional $ but you can park for free on the street.
Great value for the quality. Very clean and pleasant rooms. Parking is additional $ but you can park for free on the street.
10
Júlia
Dec 2, 2023
·
Stayed 4 nights
Hotel maravilhoso!!!! Talvez um dos melhores que eu tenha tido a oportunidade de ficar. Quarto enorme, super moderno, limpo, silencioso e com uma vista maravilhosa para as montanhas e os rios. Instalações do banheiro super modernas, com banheira, roupões. Funcionários do hotel muito atenciosos, em especial o Abidou. Tem estacionamento, mas é muito tranquilo de estacionar o carro na rua. Na frente tem um ponto de ônibus, para quem quiser ir para o centrinho sem carro. Perfeito sem defeitos!!!! Amamos muitos e já quero voltar
Hotel maravilhoso!!!! Talvez um dos melhores que eu tenha tido a oportunidade de ficar. Quarto enorme, super moderno, limpo, silencioso e com uma vista maravilhosa para as montanhas e os rios. Instalações do banheiro super modernas, com banheira, roupões. Funcionários do hotel muito atenciosos, em especial o Abidou. Tem estacionamento, mas é muito tranquilo de estacionar o carro na rua. Na frente tem um ponto de ônibus, para quem quiser ir para o centrinho sem carro. Perfeito sem defeitos!!!! Amamos muitos e já quero voltar
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Modern, comfortable rooms and spacious suites often feature scenic river or mountain views and excellent beds; some reports mention small rooms, HVAC or lighting quirks, and mixed in-room Wi-Fi.
Related guest reviews
10
Marilys
Dec 18, 2024
·
Stayed 1 night
Our stay was magical! Our room had the most amazing view of a lake outlined with snow. We were able to enjoy the view from the bed. The room and hotel were very clean. We enjoyed the breakfast which was a varied, delicious spread of the local cuisine.
Our stay was magical! Our room had the most amazing view of a lake outlined with snow. We were able to enjoy the view from the bed. The room and hotel were very clean. We enjoyed the breakfast which was a varied, delicious spread of the local cuisine.
10
Mark
Jul 28, 2023
·
Stayed 1 night
I really enjoyed my stay at the Palome. The room was clean and comfortable and the bed was superb. I had a great nights sleep. The staff were also very friendly and helpful. I would definitely stay here again.
I really enjoyed my stay at the Palome. The room was clean and comfortable and the bed was superb. I had a great nights sleep. The staff were also very friendly and helpful. I would definitely stay here again.
10
Eduardo
Jan 1, 2026
·
Stayed 2 nights
Quarto maravilhoso, localização perfeita, se quiser da para ir andando para a estação de esqui. So faltou a t.v se smart. E o banheiro poderia ser aquecido
Quarto maravilhoso, localização perfeita, se quiser da para ir andando para a estação de esqui. So faltou a t.v se smart. E o banheiro poderia ser aquecido
10
Marcel
Oct 12, 2023
·
Stayed 1 night
Bel hôtel à l’écart du centre et tranquille, prenez chambre avec vue…
Bel hôtel à l’écart du centre et tranquille, prenez chambre avec vue…
6
James
Feb 14, 2025
·
Stayed 7 nights
Great b'fast. There is just some kind of 'soul' missing in the hotel. It lacks atmosphere. Staff are helpful but a couple of minor issues suggested lack of attention to detail (shower gel container empty, which I found out while in the shower, another time I was naked and about to run a bath when I noticed the plug was missing). Also there is a smell which I have noticed on both trips. I think it's due to poor enforcement of no smoking rules. Bed very comfortable. Ski lockers didn't seem to be heated. Cold wet boots in the morning are no fun.
Great b'fast. There is just some kind of 'soul' missing in the hotel. It lacks atmosphere. Staff are helpful but a couple of minor issues suggested lack of attention to detail (shower gel container empty, which I found out while in the shower, another time I was naked and about to run a bath when I noticed the plug was missing). Also there is a smell which I have noticed on both trips. I think it's due to poor enforcement of no smoking rules. Bed very comfortable. Ski lockers didn't seem to be heated. Cold wet boots in the morning are no fun.
8
odile
Oct 6, 2023
·
Stayed 3 nights
Hôtel très bien situé, avec parking.Tres bon wifi, suite agréable avec une jolie vue sur le jardin. Deco très design, petit déjeuner bien achalandé. Literie au top, salle de bain originale. Grand dressing! . Point négatifs, manque global de lumière (sources lumineuses insuffisantes et peu éclairantes) dans la chambre, pas de lumière dans le dressing (on ne voit pas bien ses affaires), pas de mouchoirs dans la salle de bain, avec des lumières un peu jaune au plafond, sans lumière autour du miroir ce qui ne permet pas de se maquiller. Douche à ne pas mettre au débit maximum au risque se faire déborder l’eau du bac receveur. La baignoire balneo ne fonctionnait pas bien (pas de buses jets d’eau seules les buses à air fonctionnaient). Petits balcons sans réelle utilité. Et pas de table basse devant les deux fauteuils confortables, dommage dans une suite. Salle de gym très bien équipée, il ne manquerait juste qu’un vélo elliptique et un rameur. Pas de piscine. Globalement cela reste un bel hôtel romantique, avec la rivière qui masque bien le bruit de la route.
Hôtel très bien situé, avec parking.Tres bon wifi, suite agréable avec une jolie vue sur le jardin. Deco très design, petit déjeuner bien achalandé. Literie au top, salle de bain originale. Grand dressing! . Point négatifs, manque global de lumière (sources lumineuses insuffisantes et peu éclairantes) dans la chambre, pas de lumière dans le dressing (on ne voit pas bien ses affaires), pas de mouchoirs dans la salle de bain, avec des lumières un peu jaune au plafond, sans lumière autour du miroir ce qui ne permet pas de se maquiller. Douche à ne pas mettre au débit maximum au risque se faire déborder l’eau du bac receveur. La baignoire balneo ne fonctionnait pas bien (pas de buses jets d’eau seules les buses à air fonctionnaient). Petits balcons sans réelle utilité. Et pas de table basse devant les deux fauteuils confortables, dommage dans une suite. Salle de gym très bien équipée, il ne manquerait juste qu’un vélo elliptique et un rameur. Pas de piscine. Globalement cela reste un bel hôtel romantique, avec la rivière qui masque bien le bruit de la route.
10
Sergio
Aug 5, 2024
·
Stayed 1 night
Una gran suite moderna con un buen colchón y vistas al río y a la montaña. Ducha y bañera de hidromasaje en un amplio baño. Si abres ligeramente la ventana puedes dormir con el sonido del Río. Una gozada.
Una gran suite moderna con un buen colchón y vistas al río y a la montaña. Ducha y bañera de hidromasaje en un amplio baño. Si abres ligeramente la ventana puedes dormir con el sonido del Río. Una gozada.
10
Júlia
Dec 2, 2023
·
Stayed 4 nights
Hotel maravilhoso!!!! Talvez um dos melhores que eu tenha tido a oportunidade de ficar. Quarto enorme, super moderno, limpo, silencioso e com uma vista maravilhosa para as montanhas e os rios. Instalações do banheiro super modernas, com banheira, roupões. Funcionários do hotel muito atenciosos, em especial o Abidou. Tem estacionamento, mas é muito tranquilo de estacionar o carro na rua. Na frente tem um ponto de ônibus, para quem quiser ir para o centrinho sem carro. Perfeito sem defeitos!!!! Amamos muitos e já quero voltar
Hotel maravilhoso!!!! Talvez um dos melhores que eu tenha tido a oportunidade de ficar. Quarto enorme, super moderno, limpo, silencioso e com uma vista maravilhosa para as montanhas e os rios. Instalações do banheiro super modernas, com banheira, roupões. Funcionários do hotel muito atenciosos, em especial o Abidou. Tem estacionamento, mas é muito tranquilo de estacionar o carro na rua. Na frente tem um ponto de ônibus, para quem quiser ir para o centrinho sem carro. Perfeito sem defeitos!!!! Amamos muitos e já quero voltar
6
Francesc
Jul 21, 2024
·
Stayed 1 night
Hotel que hace muchos alos que utilizo , este año algo decepcionado. El aire acondiciinado no funcionaba y la habitacion era una sauna.....no lo pudieron solucionar, con lo que la noche fue en vela
Hotel que hace muchos alos que utilizo , este año algo decepcionado. El aire acondiciinado no funcionaba y la habitacion era una sauna.....no lo pudieron solucionar, con lo que la noche fue en vela
4
Julian
Mar 4, 2024
·
Stayed 4 nights
Habitaciones pequeñas y el desayuno ridículo Le sobra una Estrella
Habitaciones pequeñas y el desayuno ridículo Le sobra una Estrella
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly, welcoming, and helpful. A few guests noted minor lapses in attention to detail.
Related guest reviews
10
Mark
Jul 28, 2023
·
Stayed 1 night
I really enjoyed my stay at the Palome. The room was clean and comfortable and the bed was superb. I had a great nights sleep. The staff were also very friendly and helpful. I would definitely stay here again.
I really enjoyed my stay at the Palome. The room was clean and comfortable and the bed was superb. I had a great nights sleep. The staff were also very friendly and helpful. I would definitely stay here again.
10
MANUEL HECTOR
Aug 19, 2024
·
Stayed 2 nights
Excelente habitación, excelente restaurante, y servicio maravilloso. Está junto a un arroyo, y en la noche en la terraza se disfruta la vegetación y el sonido del agua.
Excelente habitación, excelente restaurante, y servicio maravilloso. Está junto a un arroyo, y en la noche en la terraza se disfruta la vegetación y el sonido del agua.
6
James
Feb 14, 2025
·
Stayed 7 nights
Great b'fast. There is just some kind of 'soul' missing in the hotel. It lacks atmosphere. Staff are helpful but a couple of minor issues suggested lack of attention to detail (shower gel container empty, which I found out while in the shower, another time I was naked and about to run a bath when I noticed the plug was missing). Also there is a smell which I have noticed on both trips. I think it's due to poor enforcement of no smoking rules. Bed very comfortable. Ski lockers didn't seem to be heated. Cold wet boots in the morning are no fun.
Great b'fast. There is just some kind of 'soul' missing in the hotel. It lacks atmosphere. Staff are helpful but a couple of minor issues suggested lack of attention to detail (shower gel container empty, which I found out while in the shower, another time I was naked and about to run a bath when I noticed the plug was missing). Also there is a smell which I have noticed on both trips. I think it's due to poor enforcement of no smoking rules. Bed very comfortable. Ski lockers didn't seem to be heated. Cold wet boots in the morning are no fun.
10
Maria P
Dec 28, 2024
·
Stayed 5 nights
Muy buena estadia Personal muy amable y profesional
Muy buena estadia Personal muy amable y profesional
10
Gabriel
Feb 3, 2026
·
Stayed 3 nights
El personal fantástico, igual la habitación!
El personal fantástico, igual la habitación!
10
NICOLAS
Sep 15, 2025
·
Stayed 6 nights
Great hotel, well located. Solid breakfast too. You can use also their parking in Andorra la Vella if you stay in Palome (just ask reception). Magda was great and provided us excellent recommendations, thank you again.
Great hotel, well located. Solid breakfast too. You can use also their parking in Andorra la Vella if you stay in Palome (just ask reception). Magda was great and provided us excellent recommendations, thank you again.
10
John
May 21, 2023
·
Stayed 2 nights
Exceptional staff. Extremely helpful and friendly. Lovely hotel with very good location.
Exceptional staff. Extremely helpful and friendly. Lovely hotel with very good location.
10
Júlia
Dec 2, 2023
·
Stayed 4 nights
Hotel maravilhoso!!!! Talvez um dos melhores que eu tenha tido a oportunidade de ficar. Quarto enorme, super moderno, limpo, silencioso e com uma vista maravilhosa para as montanhas e os rios. Instalações do banheiro super modernas, com banheira, roupões. Funcionários do hotel muito atenciosos, em especial o Abidou. Tem estacionamento, mas é muito tranquilo de estacionar o carro na rua. Na frente tem um ponto de ônibus, para quem quiser ir para o centrinho sem carro. Perfeito sem defeitos!!!! Amamos muitos e já quero voltar
Hotel maravilhoso!!!! Talvez um dos melhores que eu tenha tido a oportunidade de ficar. Quarto enorme, super moderno, limpo, silencioso e com uma vista maravilhosa para as montanhas e os rios. Instalações do banheiro super modernas, com banheira, roupões. Funcionários do hotel muito atenciosos, em especial o Abidou. Tem estacionamento, mas é muito tranquilo de estacionar o carro na rua. Na frente tem um ponto de ônibus, para quem quiser ir para o centrinho sem carro. Perfeito sem defeitos!!!! Amamos muitos e já quero voltar
10
Hugh
Jun 13, 2024
·
Stayed 1 night
Receptionist was just lovely and very helpful.
Receptionist was just lovely and very helpful.
10
Shiva
Feb 15, 2025
·
Stayed 5 nights
We truly can’t complain—NH Collection was an outstanding experience! The staff was incredibly welcoming and attentive, making us feel right at home from the moment we arrived. The hotel itself is beautifully designed, with elegant interiors and top-notch facilities that add to the luxurious ambiance. Initially, we had booked a stay at the neighboring Sant Grant, but unfortunately, it was such a disappointment that we had to leave. Despite both hotels being rated four stars, the difference in quality, service, and overall experience was like night and day. NH Collection completely turned our trip around, and we couldn’t be happier with our choice. Highly recommended for anyone looking for a refined and comfortable stay!
We truly can’t complain—NH Collection was an outstanding experience! The staff was incredibly welcoming and attentive, making us feel right at home from the moment we arrived. The hotel itself is beautifully designed, with elegant interiors and top-notch facilities that add to the luxurious ambiance. Initially, we had booked a stay at the neighboring Sant Grant, but unfortunately, it was such a disappointment that we had to leave. Despite both hotels being rated four stars, the difference in quality, service, and overall experience was like night and day. NH Collection completely turned our trip around, and we couldn’t be happier with our choice. Highly recommended for anyone looking for a refined and comfortable stay!
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AI-generated summary based on recent guest reviews
Location
Quiet, scenic setting by a river and generally considered well located, with some guests noting easy access to nearby ski areas.
Related guest reviews
10
Marilys
Dec 18, 2024
·
Stayed 1 night
Our stay was magical! Our room had the most amazing view of a lake outlined with snow. We were able to enjoy the view from the bed. The room and hotel were very clean. We enjoyed the breakfast which was a varied, delicious spread of the local cuisine.
Our stay was magical! Our room had the most amazing view of a lake outlined with snow. We were able to enjoy the view from the bed. The room and hotel were very clean. We enjoyed the breakfast which was a varied, delicious spread of the local cuisine.
10
MANUEL HECTOR
Aug 19, 2024
·
Stayed 2 nights
Excelente habitación, excelente restaurante, y servicio maravilloso. Está junto a un arroyo, y en la noche en la terraza se disfruta la vegetación y el sonido del agua.
Excelente habitación, excelente restaurante, y servicio maravilloso. Está junto a un arroyo, y en la noche en la terraza se disfruta la vegetación y el sonido del agua.
10
Eduardo
Jan 1, 2026
·
Stayed 2 nights
Quarto maravilhoso, localização perfeita, se quiser da para ir andando para a estação de esqui. So faltou a t.v se smart. E o banheiro poderia ser aquecido
Quarto maravilhoso, localização perfeita, se quiser da para ir andando para a estação de esqui. So faltou a t.v se smart. E o banheiro poderia ser aquecido
10
Marcel
Oct 12, 2023
·
Stayed 1 night
Bel hôtel à l’écart du centre et tranquille, prenez chambre avec vue…
Bel hôtel à l’écart du centre et tranquille, prenez chambre avec vue…
8
odile
Oct 6, 2023
·
Stayed 3 nights
Hôtel très bien situé, avec parking.Tres bon wifi, suite agréable avec une jolie vue sur le jardin. Deco très design, petit déjeuner bien achalandé. Literie au top, salle de bain originale. Grand dressing! . Point négatifs, manque global de lumière (sources lumineuses insuffisantes et peu éclairantes) dans la chambre, pas de lumière dans le dressing (on ne voit pas bien ses affaires), pas de mouchoirs dans la salle de bain, avec des lumières un peu jaune au plafond, sans lumière autour du miroir ce qui ne permet pas de se maquiller. Douche à ne pas mettre au débit maximum au risque se faire déborder l’eau du bac receveur. La baignoire balneo ne fonctionnait pas bien (pas de buses jets d’eau seules les buses à air fonctionnaient). Petits balcons sans réelle utilité. Et pas de table basse devant les deux fauteuils confortables, dommage dans une suite. Salle de gym très bien équipée, il ne manquerait juste qu’un vélo elliptique et un rameur. Pas de piscine. Globalement cela reste un bel hôtel romantique, avec la rivière qui masque bien le bruit de la route.
Hôtel très bien situé, avec parking.Tres bon wifi, suite agréable avec une jolie vue sur le jardin. Deco très design, petit déjeuner bien achalandé. Literie au top, salle de bain originale. Grand dressing! . Point négatifs, manque global de lumière (sources lumineuses insuffisantes et peu éclairantes) dans la chambre, pas de lumière dans le dressing (on ne voit pas bien ses affaires), pas de mouchoirs dans la salle de bain, avec des lumières un peu jaune au plafond, sans lumière autour du miroir ce qui ne permet pas de se maquiller. Douche à ne pas mettre au débit maximum au risque se faire déborder l’eau du bac receveur. La baignoire balneo ne fonctionnait pas bien (pas de buses jets d’eau seules les buses à air fonctionnaient). Petits balcons sans réelle utilité. Et pas de table basse devant les deux fauteuils confortables, dommage dans une suite. Salle de gym très bien équipée, il ne manquerait juste qu’un vélo elliptique et un rameur. Pas de piscine. Globalement cela reste un bel hôtel romantique, avec la rivière qui masque bien le bruit de la route.
10
NICOLAS
Sep 15, 2025
·
Stayed 6 nights
Great hotel, well located. Solid breakfast too. You can use also their parking in Andorra la Vella if you stay in Palome (just ask reception). Magda was great and provided us excellent recommendations, thank you again.
Great hotel, well located. Solid breakfast too. You can use also their parking in Andorra la Vella if you stay in Palome (just ask reception). Magda was great and provided us excellent recommendations, thank you again.
10
Sergio
Aug 5, 2024
·
Stayed 1 night
Una gran suite moderna con un buen colchón y vistas al río y a la montaña. Ducha y bañera de hidromasaje en un amplio baño. Si abres ligeramente la ventana puedes dormir con el sonido del Río. Una gozada.
Una gran suite moderna con un buen colchón y vistas al río y a la montaña. Ducha y bañera de hidromasaje en un amplio baño. Si abres ligeramente la ventana puedes dormir con el sonido del Río. Una gozada.
10
John
May 21, 2023
·
Stayed 2 nights
Exceptional staff. Extremely helpful and friendly. Lovely hotel with very good location.
Exceptional staff. Extremely helpful and friendly. Lovely hotel with very good location.
10
Júlia
Dec 2, 2023
·
Stayed 4 nights
Hotel maravilhoso!!!! Talvez um dos melhores que eu tenha tido a oportunidade de ficar. Quarto enorme, super moderno, limpo, silencioso e com uma vista maravilhosa para as montanhas e os rios. Instalações do banheiro super modernas, com banheira, roupões. Funcionários do hotel muito atenciosos, em especial o Abidou. Tem estacionamento, mas é muito tranquilo de estacionar o carro na rua. Na frente tem um ponto de ônibus, para quem quiser ir para o centrinho sem carro. Perfeito sem defeitos!!!! Amamos muitos e já quero voltar
Hotel maravilhoso!!!! Talvez um dos melhores que eu tenha tido a oportunidade de ficar. Quarto enorme, super moderno, limpo, silencioso e com uma vista maravilhosa para as montanhas e os rios. Instalações do banheiro super modernas, com banheira, roupões. Funcionários do hotel muito atenciosos, em especial o Abidou. Tem estacionamento, mas é muito tranquilo de estacionar o carro na rua. Na frente tem um ponto de ônibus, para quem quiser ir para o centrinho sem carro. Perfeito sem defeitos!!!! Amamos muitos e já quero voltar
10
georges
Jun 14, 2024
·
Stayed 1 night
Excellent séjour dans un cadre très calme
Excellent séjour dans un cadre très calme
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AI-generated summary based on recent guest reviews
Dining
Breakfast is commonly praised for quality and variety, though a few found it disappointing or overpriced.
Related guest reviews
10
Marilys
Dec 18, 2024
·
Stayed 1 night
Our stay was magical! Our room had the most amazing view of a lake outlined with snow. We were able to enjoy the view from the bed. The room and hotel were very clean. We enjoyed the breakfast which was a varied, delicious spread of the local cuisine.
Our stay was magical! Our room had the most amazing view of a lake outlined with snow. We were able to enjoy the view from the bed. The room and hotel were very clean. We enjoyed the breakfast which was a varied, delicious spread of the local cuisine.
8
Anna
Jul 20, 2025
·
Stayed 1 night
Hotel moderno con desayuno fabuloso. El único incinveniente fué la wifi en las habitaciones, no funcionaba nada bien.
Hotel moderno con desayuno fabuloso. El único incinveniente fué la wifi en las habitaciones, no funcionaba nada bien.
10
MANUEL HECTOR
Aug 19, 2024
·
Stayed 2 nights
Excelente habitación, excelente restaurante, y servicio maravilloso. Está junto a un arroyo, y en la noche en la terraza se disfruta la vegetación y el sonido del agua.
Excelente habitación, excelente restaurante, y servicio maravilloso. Está junto a un arroyo, y en la noche en la terraza se disfruta la vegetación y el sonido del agua.
8
Alan
Feb 6, 2025
·
Stayed 4 nights
lovely breakfast buffet
lovely breakfast buffet
10
David
Oct 2, 2023
·
Stayed 2 nights
C'est la deuxième fois que nous venions dans cet établissement qui est vraiment de belle qualité. Mais je trouve dommage que le parking soit devenu payant 15 euros et le petit déjeuner est devenu hors de prix. Sinon c'est parfait, nous aimons beaucoup cet endroit.
C'est la deuxième fois que nous venions dans cet établissement qui est vraiment de belle qualité. Mais je trouve dommage que le parking soit devenu payant 15 euros et le petit déjeuner est devenu hors de prix. Sinon c'est parfait, nous aimons beaucoup cet endroit.
6
James
Feb 14, 2025
·
Stayed 7 nights
Great b'fast. There is just some kind of 'soul' missing in the hotel. It lacks atmosphere. Staff are helpful but a couple of minor issues suggested lack of attention to detail (shower gel container empty, which I found out while in the shower, another time I was naked and about to run a bath when I noticed the plug was missing). Also there is a smell which I have noticed on both trips. I think it's due to poor enforcement of no smoking rules. Bed very comfortable. Ski lockers didn't seem to be heated. Cold wet boots in the morning are no fun.
Great b'fast. There is just some kind of 'soul' missing in the hotel. It lacks atmosphere. Staff are helpful but a couple of minor issues suggested lack of attention to detail (shower gel container empty, which I found out while in the shower, another time I was naked and about to run a bath when I noticed the plug was missing). Also there is a smell which I have noticed on both trips. I think it's due to poor enforcement of no smoking rules. Bed very comfortable. Ski lockers didn't seem to be heated. Cold wet boots in the morning are no fun.
8
odile
Oct 6, 2023
·
Stayed 3 nights
Hôtel très bien situé, avec parking.Tres bon wifi, suite agréable avec une jolie vue sur le jardin. Deco très design, petit déjeuner bien achalandé. Literie au top, salle de bain originale. Grand dressing! . Point négatifs, manque global de lumière (sources lumineuses insuffisantes et peu éclairantes) dans la chambre, pas de lumière dans le dressing (on ne voit pas bien ses affaires), pas de mouchoirs dans la salle de bain, avec des lumières un peu jaune au plafond, sans lumière autour du miroir ce qui ne permet pas de se maquiller. Douche à ne pas mettre au débit maximum au risque se faire déborder l’eau du bac receveur. La baignoire balneo ne fonctionnait pas bien (pas de buses jets d’eau seules les buses à air fonctionnaient). Petits balcons sans réelle utilité. Et pas de table basse devant les deux fauteuils confortables, dommage dans une suite. Salle de gym très bien équipée, il ne manquerait juste qu’un vélo elliptique et un rameur. Pas de piscine. Globalement cela reste un bel hôtel romantique, avec la rivière qui masque bien le bruit de la route.
Hôtel très bien situé, avec parking.Tres bon wifi, suite agréable avec une jolie vue sur le jardin. Deco très design, petit déjeuner bien achalandé. Literie au top, salle de bain originale. Grand dressing! . Point négatifs, manque global de lumière (sources lumineuses insuffisantes et peu éclairantes) dans la chambre, pas de lumière dans le dressing (on ne voit pas bien ses affaires), pas de mouchoirs dans la salle de bain, avec des lumières un peu jaune au plafond, sans lumière autour du miroir ce qui ne permet pas de se maquiller. Douche à ne pas mettre au débit maximum au risque se faire déborder l’eau du bac receveur. La baignoire balneo ne fonctionnait pas bien (pas de buses jets d’eau seules les buses à air fonctionnaient). Petits balcons sans réelle utilité. Et pas de table basse devant les deux fauteuils confortables, dommage dans une suite. Salle de gym très bien équipée, il ne manquerait juste qu’un vélo elliptique et un rameur. Pas de piscine. Globalement cela reste un bel hôtel romantique, avec la rivière qui masque bien le bruit de la route.
10
NICOLAS
Sep 15, 2025
·
Stayed 6 nights
Great hotel, well located. Solid breakfast too. You can use also their parking in Andorra la Vella if you stay in Palome (just ask reception). Magda was great and provided us excellent recommendations, thank you again.
Great hotel, well located. Solid breakfast too. You can use also their parking in Andorra la Vella if you stay in Palome (just ask reception). Magda was great and provided us excellent recommendations, thank you again.
4
Julian
Mar 4, 2024
·
Stayed 4 nights
Habitaciones pequeñas y el desayuno ridículo Le sobra una Estrella
Habitaciones pequeñas y el desayuno ridículo Le sobra una Estrella
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AI-generated summary based on recent guest reviews
10
georges
Jun 14, 2024
·
Stayed 1 night
Excellent séjour dans un cadre très calme
Excellent séjour dans un cadre très calme
FAQs about NH Collection Andorra Palomé
Is parking available at the property?
Self parking is available on-site for a fee of EUR 15 per day. Parking is limited and does not require a reservation.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is served on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee of approximately EUR 19 per person.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 12:00 AM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities in public areas. Guests are encouraged to inquire about specific room accommodations.
Where is the property located in relation to key landmarks?
The hotel is located in Arinsal, within a 15-minute drive of Caldea Spa and Pyrenees Andorra Shopping Centre. It is 0.7 miles from Els Orriols Ski Lift and Comapedrosa Highlands Trail.
What are the policies for guests staying with children?
Children are allowed at the property, and children under 16 years of age do not incur the city tax.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-04: NO DATA
- 2026-10-05: 84.35637864234924USD
- 2026-10-06: 84.58595852735901USD
- 2026-10-07: 84.58595852735901USD
- 2026-10-08: 84.58595852735901USD
- 2026-10-09: 183.89355626086424USD
- 2026-10-10: NO DATA
- 2026-10-11: 216.38902335583495USD
- 2026-10-12: 84.58595852735901USD
- 2026-10-13: 84.58595852735901USD
- 2026-10-14: 84.6464471525116USD
- 2026-10-15: 112.2158259018402USD
- 2026-10-16: 103.9299183225708USD
- 2026-10-17: 90.01775673361206USD
- 2026-10-18: 84.59805967079163USD
- 2026-10-19: 84.58595852735901USD
- 2026-10-20: 112.2158259018402USD
- 2026-10-21: 84.59805967079163USD
- 2026-10-22: 84.6464471525116USD
- 2026-10-23: 84.58595852735901USD
- 2026-10-24: 84.58595852735901USD
- 2026-10-25: 112.2158259018402USD
- 2026-10-26: 112.2158259018402USD
- 2026-10-27: 84.6464471525116USD
- 2026-10-28: 112.2158259018402USD
- 2026-10-29: 113.3359679018402USD
- 2026-10-30: 84.59805967079163USD
- 2026-10-31: 90.02984933103943USD
- 2026-11-01: NO DATA
- 2026-11-02: NO DATA
- 2026-11-03: NO DATA
- 2026-11-04: NO DATA
- 2026-11-05: NO DATA
- 2026-11-06: 91.04604626919556USD
- 2026-11-07: 132.3783819018402USD
- 2026-11-08: NO DATA
- 2026-11-09: NO DATA
- 2026-11-10: NO DATA
- 2026-11-11: NO DATA
- 2026-11-12: NO DATA
- 2026-11-13: 89.95726810845947USD
- 2026-11-14: 108.30922470637512USD
- 2026-11-15: NO DATA
- 2026-11-16: NO DATA
- 2026-11-17: NO DATA
- 2026-11-18: NO DATA
- 2026-11-19: NO DATA
- 2026-11-20: 116.69639390184021USD
- 2026-11-21: 126.77767190184021USD
- 2026-11-22: NO DATA
- 2026-11-23: NO DATA
- 2026-11-24: NO DATA
- 2026-11-25: NO DATA
- 2026-11-26: NO DATA
- 2026-11-27: 116.69639390184021USD
- 2026-11-28: 126.77767190184021USD
- 2026-11-29: 112.2158259018402USD
- 2026-11-30: 84.6464471525116USD
- 2026-12-01: 126.77767190184021USD
- 2026-12-02: 127.89781390184021USD
- 2026-12-03: 123.4172459018402USD
- 2026-12-04: 128.95971487606812USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Fee for buffet breakfast: approximately EUR 19 per person
- Self parking fee: EUR 15 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-Smoking Rooms
Room Service
Tour Desk
Housekeeping
Services
Tour Desk
Housekeeping
Banquet Facilities
Safe-Deposit Box
Luggage Storage
Self Laundry
24-Hour Front Desk
Concierge Services
Ski Storage
Activities
Garden
Outdoor Furniture
Terrace
Fitness Center (nearby)
General
Room Service
Restaurant
Non-Smoking Rooms
Breakfast in the Room
Family Room
Snack Bar/Deli
Parking
Parking
Electric Car charging station
Parking (Limited)
Parking Onsite
Internet
Free Wi-Fi