Elounda Bay Palace, a Member of the Leading Hotels of the World

Børnevenligt personale men utrolig høje priser på restauranter i forhold til byen

Fantastisk hotel med helt enestående service. Absolut topniveau. Ingen Hotels opgradering selvom det specifikt stod i reservationen og der var plads på hotellet. Dejlige pools inde og ude samt skøn sandstrand.

Great choices for breakfast and evening meal. Spa was lovely. Staff very helpful and friendly

Nice spa

The hotel itself was pretty, set in nice surroundings and within convenient walking distance of Elounda. The staff were also very welcoming and friendly. However, the hotel does not offer value for money and cannot be compared with the impeccable standards annd offering of other 5 star hotels in Europe, let alone the Leading Hotels of the World group. €11.50 for 2 diet cokes served in blue plastic beakers on the beach, €31 for 2 G&T’s at a buffet dinner…daylight robbery! I fully appreciate keeping prices high to maintain exclusivity but this is ridiculous for the setting. You’ll notice most guests drink water (€5), even at dinner. I saw a number of guests barked at during breakfast as they tried to fill up water bottles at the water dispenser. The bars are empty, as are all the restaurants, except the buffet which is included in the halfboard rate (but not 1 drink included). Even the buffet is tight on its hot food offering…more school canteen rather than an offering for paying guests. Surely it would make business sense to drop the F&B prices a little to encourage guests to spend their money and create the much needed atmosphere this sleepy hotel needs.