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citizenM Chicago Downtown

298 USD

a notte

Media per settembre

citizenM Chicago Downtown - Image 1

citizenM Chicago Downtown - Camera

citizenM Chicago Downtown - Camera

citizenM Chicago Downtown - Ristorante

citizenM Chicago Downtown - Bagno

Prezzi per citizenM Chicago Downtown

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298 USD

a notte

Media per settembre

Prezzi medi mensili

Presso citizenM Chicago Downtown, il prezzo per notte è in media di 108 USD nel mese più economico (gennaio) e di 361 USD nel mese più caro (giugno), in base agli ultimi 12 mesi.

Prezzo medio per notte presso citizenM Chicago Downtown per mese, ultimi 12 mesi (USD)
Mese	Prezzo medio
gennaio	108 USD
febbraio	131 USD
marzo	157 USD
aprile	200 USD
maggio	330 USD
giugno	361 USD
luglio	314 USD
agosto	251 USD
settembre	298 USD
ottobre	279 USD
novembre	163 USD
dicembre	144 USD

Prezzo più alto: giugno (circa 361 USD)

Prezzo più basso: gennaio (circa 108 USD)

Informazioni su questa struttura

Le opportunità di svago non mancano: avrai a disposizione una palestra, oltre a il Wi-Fi gratuito e un'area soggiorno in comune.

Ristorante
Camere non fumatori
Business center
Servizio banchetti
Deposito bagagli
Disponibilità camere anallergiche

Posizione

80 East Wacker Place, Quartiere dei Teatri, Chicago, Illinois, Stati Uniti d'America

Michigan Avenue (0.1 miglia)

Chicago Riverwalk (0.1 miglia)

State Street (0.2 miglia)

Grant Park (0.2 miglia)

Chicago Cultural Center (0.2 miglia)

Chicago Theatre (0.3 miglia)

Altre informazioni sulla posizione

Opzioni camera

9

Camera, 1 letto king (High Floor)

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 2

151 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

5

Camera, 1 letto king (Mobility Accessible, Roll-In Shower)

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 2

151 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

9

Camera, 1 letto king

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 2

151 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

16

Camera Premium, 1 letto king (View)

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 2

151 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

Recensioni degli ospiti su citizenM Chicago Downtown

8.7

Ottimo

Sulla base di 4350 recensioni verificate

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

All'hotel citizenM Chicago Downtown, i viaggiatori apprezzano la posizione centrale e comoda per visitare la città a piedi, il design moderno, il personale cordiale e gli spazi comuni vivaci. Le camere dotate di tecnologia e la palestra ben attrezzata sono particolarmente apprezzate dai viaggiatori singoli e per brevi soggiorni in città.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Cosa pensano gli ospiti

All'hotel citizenM Chicago Downtown, i viaggiatori apprezzano la posizione centrale e comoda per visitare la città a piedi, il design moderno, il personale cordiale e gli spazi comuni vivaci. Le camere dotate di tecnologia e la palestra ben attrezzata sono particolarmente apprezzate dai viaggiatori singoli e per brevi soggiorni in città.

Le camere sono compatte, con letti lungo una parete, spazio di archiviazione limitato e poca privacy, e i comandi sono gestiti tramite tablet, cosa che alcuni trovano confusa o scomoda. Tra gli aspetti negativi ricorrenti ci sono perdite d'acqua dall'aria condizionata e condensa, occasionali problemi di temperatura, un modello di servizio autonomo senza servizio in camera o caffè gratuito, oltre a un parcheggio a pagamento situato lontano dall'hotel. Ci si può aspettare un soggiorno elegante ed efficiente, particolarmente adatto a viaggiatori singoli o coppie che privilegiano la posizione e il design rispetto allo spazio e ai servizi tradizionali.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Servizi

Gli spazi comuni moderni (bar, lounge, terrazza/rooftop) e la palestra ben attrezzata aperta 24 ore su 24 ricevono frequenti elogi, e il self check-in è comune. Non è disponibile il servizio di parcheggio con valet; il parcheggio è fuori sede e può essere costoso.

Recensioni degli ospiti correlate

10

Johan

28 nov 2025

·

Soggiorno di 2 notti

Good location and great gym open 24/7

Good location and great gym open 24/7

10

Enesa

26 mag 2025

·

Soggiorno di 2 notti

The staff is super nice and friendly! Always offering recommendations when needed. It is such a vibe with the bar and patio area and places to sit and relax. Easy to get around

The staff is super nice and friendly! Always offering recommendations when needed. It is such a vibe with the bar and patio area and places to sit and relax. Easy to get around

8

Juliana

2 set 2025

·

Soggiorno di 3 notti

Best gym ever. Lovely and interesting common spaces. Great breakfast. Cool vibe. Rooms ideal for one but difficult if with another- small details like the ability to control one light fixture rather than all-or-nothing, become important when you don’t want to wake your sleeping companion. Also room can be controlled centrally which also means that your lights and blinds may come on while you are asleep if a mistake is made centrally as happened to me.

Best gym ever. Lovely and interesting common spaces. Great breakfast. Cool vibe. Rooms ideal for one but difficult if with another- small details like the ability to control one light fixture rather than all-or-nothing, become important when you don’t want to wake your sleeping companion. Also room can be controlled centrally which also means that your lights and blinds may come on while you are asleep if a mistake is made centrally as happened to me.

10

Cindy

23 nov 2025

·

Soggiorno di 3 notti

The room was clean! Booked the CitizenM for our anniversary trip, staff surprised us with a sweet gesture (card and snacks). The hotel is in the perfect location. Quiet and very aesthetically pleasing hotel overall. Loved the bar in the hotel and the drinks of course!

The room was clean! Booked the CitizenM for our anniversary trip, staff surprised us with a sweet gesture (card and snacks). The hotel is in the perfect location. Quiet and very aesthetically pleasing hotel overall. Loved the bar in the hotel and the drinks of course!

8

Paul Wm

15 ago 2025

·

Soggiorno di 1 notte

The hotel is on the 4th floor with limited signage in front. Parking is two blocks away at $50 a day. I arrived in the middle of a heavy rain storm. They handed me an umbrella for the walk back. Facility is immaculate and perfect if you are not driving.

The hotel is on the 4th floor with limited signage in front. Parking is two blocks away at $50 a day. I arrived in the middle of a heavy rain storm. They handed me an umbrella for the walk back. Facility is immaculate and perfect if you are not driving.

10

Carmen S

15 lug 2025

·

Soggiorno di 3 notti

Great location. Loved that the restaurant was open 24/7, especially since we arrived at 1:30AM and hadn’t had anything to eat.

Great location. Loved that the restaurant was open 24/7, especially since we arrived at 1:30AM and hadn’t had anything to eat.

10

Alicia

27 set 2025

·

Soggiorno di 1 notte

The living room and outdoor space was a great touch. Location was excellent.

The living room and outdoor space was a great touch. Location was excellent.

10

MICHELLE ROSA

10 ago 2025

·

Soggiorno di 2 notti

This hotel is in the perfect area. The rooms are extremely clean. The technology is beyond amazing. Great bar and rooftop. Really enjoyed my stay. They accommodated my early check in. All areas are extremely clean.

This hotel is in the perfect area. The rooms are extremely clean. The technology is beyond amazing. Great bar and rooftop. Really enjoyed my stay. They accommodated my early check in. All areas are extremely clean.

10

Katelyn

31 ago 2025

·

Soggiorno di 2 notti

Great location, wonderful amenities, rooms are small but very clean high tech and comfortable beds with storage. Only draw back was no valet parking, self parking is close so still convenient

Great location, wonderful amenities, rooms are small but very clean high tech and comfortable beds with storage. Only draw back was no valet parking, self parking is close so still convenient

10

Christine

17 ago 2025

·

Soggiorno di 2 notti

This is a very modern and stylish hotel, located near a major crossing from the Loop to the Magnificent Mile and a straight walk to the West Loop. In other words, a great place to stay if you like to walk—and Chicago is a truly great walking city. The service is exceptional—very nice staff and great technology that is not just clever, but it works reliably. The lobby and bar are decorated with great primary colors and has a capacious bar/breakfast space, an outdoor terrace and a living room. The individual hotel rooms are simple, but very nice. Breakfast buffet was outstanding in general, but also with terrific service and a very reasonable price.

This is a very modern and stylish hotel, located near a major crossing from the Loop to the Magnificent Mile and a straight walk to the West Loop. In other words, a great place to stay if you like to walk—and Chicago is a truly great walking city. The service is exceptional—very nice staff and great technology that is not just clever, but it works reliably. The lobby and bar are decorated with great primary colors and has a capacious bar/breakfast space, an outdoor terrace and a living room. The individual hotel rooms are simple, but very nice. Breakfast buffet was outstanding in general, but also with terrific service and a very reasonable price.

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Pulizia

Le camere e le aree comuni sono generalmente descritte come molto pulite, ma la manutenzione e la pulizia variano in termini di costanza. Molti ospiti segnalano condensa/perdite dall'aria condizionata e occasionali mancanze di asciugamani o tempi di risposta lenti.

Recensioni degli ospiti correlate

10

David

21 nov 2025

·

Soggiorno di 2 notti

Clean room and easy check in.

Clean room and easy check in.

6

Karin

10 lug 2025

·

Soggiorno di 2 notti

The hotel was very dirty, the room was not very clean and neither was the bathroom. and the AC vents were leaking water all night. The response from management was telling me to put towels on the floor.

The hotel was very dirty, the room was not very clean and neither was the bathroom. and the AC vents were leaking water all night. The response from management was telling me to put towels on the floor.

6

Alexis

26 lug 2025

·

Soggiorno di 3 notti

Please upgrade your HVAC system. Could have fallen several times because of condensation on the floor. You are in a great location and have the potential to be beyond amazing. Your breakfast is awesome and the staff was very considerate. Shout out to Jack who makes sure you pay for the breakfast 😉

Please upgrade your HVAC system. Could have fallen several times because of condensation on the floor. You are in a great location and have the potential to be beyond amazing. Your breakfast is awesome and the staff was very considerate. Shout out to Jack who makes sure you pay for the breakfast 😉

4

Cartez

3 nov 2025

·

Soggiorno di 1 notte

Room was way too small didn’t have any towels had to call three different times. Will never stay again

Room was way too small didn’t have any towels had to call three different times. Will never stay again

10

Zackwrie

16 nov 2025

·

Soggiorno di 1 notte

Super clean. Friendly staff. Great location. Will be back.

Super clean. Friendly staff. Great location. Will be back.

6

Crystal

7 ott 2025

·

Soggiorno di 3 notti

I read many reviews across business and casual travelers and I don't consider myself bourgeois- which is why I selected price over brand and quality but I'll probably never stay here again. Ok so pro's and cons: Pros's Great and engaging team members- great staff!! Very comfy duvet- I wanted to buy it. Absolutely perfect as my room never changed temps and I was cold (more on that later!) Amazing towels- so fluffy, soft and absorbent Nice common areas- I was amused and loved the decor. Plenty of space to spread out, work or just hang out. Cons small room -there's no way I could stay with another person due to no expectation of any privacy. Horribly hard/stiff bed- My back progressively felt worse every day of stay. I do 12-20 trips a year; I can sleep virtually anywhere without issue; this was THE WORST BED I've ever slept in. The temp never changed despite my adjustments via the ipad. Nothing ever blew other than the ventilator to circulate air. There was puke outside the door for a full day (early AM when i left for work to late day- after 6 pm when i retuned); we couldnt clean that as soon as discovered? no real amenities here and I get itsscaled down for price. But go across the street to L7 for similar pricing (i certainly will!) and more quality. Leave this for backpackers who want a bed for a night or two.

I read many reviews across business and casual travelers and I don't consider myself bourgeois- which is why I selected price over brand and quality but I'll probably never stay here again. Ok so pro's and cons: Pros's Great and engaging team members- great staff!! Very comfy duvet- I wanted to buy it. Absolutely perfect as my room never changed temps and I was cold (more on that later!) Amazing towels- so fluffy, soft and absorbent Nice common areas- I was amused and loved the decor. Plenty of space to spread out, work or just hang out. Cons small room -there's no way I could stay with another person due to no expectation of any privacy. Horribly hard/stiff bed- My back progressively felt worse every day of stay. I do 12-20 trips a year; I can sleep virtually anywhere without issue; this was THE WORST BED I've ever slept in. The temp never changed despite my adjustments via the ipad. Nothing ever blew other than the ventilator to circulate air. There was puke outside the door for a full day (early AM when i left for work to late day- after 6 pm when i retuned); we couldnt clean that as soon as discovered? no real amenities here and I get itsscaled down for price. But go across the street to L7 for similar pricing (i certainly will!) and more quality. Leave this for backpackers who want a bed for a night or two.

10

Megan

14 ago 2025

·

Soggiorno di 1 notte

Room was clean, location was ideal, and staff was helpful/friendly

Room was clean, location was ideal, and staff was helpful/friendly

8

Ana Melissa Barroso

3 lug 2025

·

Soggiorno di 2 notti

Everything is perfect, the only issue was the AC was leaking water and I didn’t sleep because it. I reported to the staff and they only sent cleaning team to put some towels in the floor. Location good, really close to rivewalk.

Everything is perfect, the only issue was the AC was leaking water and I didn’t sleep because it. I reported to the staff and they only sent cleaning team to put some towels in the floor. Location good, really close to rivewalk.

2

Julio

15 lug 2025

·

Soggiorno di 3 notti

I've stayed at hotels across the spectrum—luxury, boutique, budget—and never encountered anything as unsafe or misrepresented as CitizenM Chicago. We checked in late on July 3rd and were assigned a room via their glorified self-check-in kiosk. It was unbearably hot, the AC was broken, and the ceiling vent was leaking onto the floor all night. By morning, half the floor was soaked. My partner slipped twice and got hurt. Sleep was impossible. The front desk agent told us, word-for-word: "All the rooms leak. It's because it's summer. Even if I move you, I can guarantee the next one will too." They moved us to a larger handicap room—same issue: no AC, dripping vent, soaked floor. We were told to check out if we didn't like it…on July 4th weekend, during NASCAR, when every hotel was sold out. We were trapped. Other "features" of this $650+ stay: - 70°F fridge - No ice machines - A useless in-room iPad - Lights that failed - A dim, tiny TV - Two outlets—total Every request met with: "Come to the lobby yourself." We contacted Expedia. The hotel initially refused to refund. Only after I rejected Expedia's insulting $25 "OneKeyCash" did they finally push a full refund through—days later. Let that sink in: we had to fight for a refund on a dangerous, uninhabitable room. CitizenM markets itself as minimalist chic. In reality, it's cheap, broken, and unapologetic. Not hospitality—just dysfunction with branding.

I've stayed at hotels across the spectrum—luxury, boutique, budget—and never encountered anything as unsafe or misrepresented as CitizenM Chicago. We checked in late on July 3rd and were assigned a room via their glorified self-check-in kiosk. It was unbearably hot, the AC was broken, and the ceiling vent was leaking onto the floor all night. By morning, half the floor was soaked. My partner slipped twice and got hurt. Sleep was impossible. The front desk agent told us, word-for-word: "All the rooms leak. It's because it's summer. Even if I move you, I can guarantee the next one will too." They moved us to a larger handicap room—same issue: no AC, dripping vent, soaked floor. We were told to check out if we didn't like it…on July 4th weekend, during NASCAR, when every hotel was sold out. We were trapped. Other "features" of this $650+ stay: - 70°F fridge - No ice machines - A useless in-room iPad - Lights that failed - A dim, tiny TV - Two outlets—total Every request met with: "Come to the lobby yourself." We contacted Expedia. The hotel initially refused to refund. Only after I rejected Expedia's insulting $25 "OneKeyCash" did they finally push a full refund through—days later. Let that sink in: we had to fight for a refund on a dangerous, uninhabitable room. CitizenM markets itself as minimalist chic. In reality, it's cheap, broken, and unapologetic. Not hospitality—just dysfunction with branding.

2

Aden

12 nov 2025

·

Soggiorno di 1 notte

Was just very drity

Was just very drity

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Camere

Le camere compatte e moderne sono adatte ai viaggiatori singoli; molti notano i letti addossati a una parete, lo spazio di archiviazione minimo e i bagni con vetri satinati che limitano la privacy. Il comfort e il livello di rumore variano, e alcuni trovano i comandi su tablet poco intuitivi.

Recensioni degli ospiti correlate

8

Amy

23 nov 2025

·

Soggiorno di 3 notti

Pretty cool hotel with a modern vibe. The rooms are small with the bed up against the wall, so it’s surrounded by 3 walls. It was just a little weird because one of us (between my husband and I) would have to climb over the other if we had to get up in the middle of the night. This is the first time I’ve stayed at a hotel that didn’t supply wash cloths or cups in the room (they did supply towels). There’s also no coffee maker in the room. The staff were friendly and it was pretty quiet for being downtown. The location is great!

Pretty cool hotel with a modern vibe. The rooms are small with the bed up against the wall, so it’s surrounded by 3 walls. It was just a little weird because one of us (between my husband and I) would have to climb over the other if we had to get up in the middle of the night. This is the first time I’ve stayed at a hotel that didn’t supply wash cloths or cups in the room (they did supply towels). There’s also no coffee maker in the room. The staff were friendly and it was pretty quiet for being downtown. The location is great!

8

Juliana

2 set 2025

·

Soggiorno di 3 notti

Best gym ever. Lovely and interesting common spaces. Great breakfast. Cool vibe. Rooms ideal for one but difficult if with another- small details like the ability to control one light fixture rather than all-or-nothing, become important when you don’t want to wake your sleeping companion. Also room can be controlled centrally which also means that your lights and blinds may come on while you are asleep if a mistake is made centrally as happened to me.

Best gym ever. Lovely and interesting common spaces. Great breakfast. Cool vibe. Rooms ideal for one but difficult if with another- small details like the ability to control one light fixture rather than all-or-nothing, become important when you don’t want to wake your sleeping companion. Also room can be controlled centrally which also means that your lights and blinds may come on while you are asleep if a mistake is made centrally as happened to me.

8

Gary

24 lug 2025

·

Soggiorno di 2 notti

Nice hotel. Good energy and great location. Restaurants and bar and common areas are good form hanging out. Only shortcoming of the hotel is that the rooms are very small and the configuration of the bed being closed in on three sides made it difficult for two people to share and get in/out comfortably.

Nice hotel. Good energy and great location. Restaurants and bar and common areas are good form hanging out. Only shortcoming of the hotel is that the rooms are very small and the configuration of the bed being closed in on three sides made it difficult for two people to share and get in/out comfortably.

8

Crystal

29 ago 2025

·

Soggiorno di 3 notti

The sirens and loud vehicles at night called for a horrible stay. Every night there was so much noise and the rooms advertised SOUNDPROOF! Not true at all. The rooms are also like cruise cabins rooms, very small.

The sirens and loud vehicles at night called for a horrible stay. Every night there was so much noise and the rooms advertised SOUNDPROOF! Not true at all. The rooms are also like cruise cabins rooms, very small.

8

MARIA ISABEL

4 mag 2025

·

Soggiorno di 6 notti

Great location, close to riverwalk and public transit. There are lots of walkable places to eat. 4 stars for overall rating because of the room size. The room was slightly too small for me and my husband. Would have liked some more space to sit and eat or watch TV. You'd have to hop into bed to watch TV.

Great location, close to riverwalk and public transit. There are lots of walkable places to eat. 4 stars for overall rating because of the room size. The room was slightly too small for me and my husband. Would have liked some more space to sit and eat or watch TV. You'd have to hop into bed to watch TV.

6

Deborah

3 ago 2025

·

Soggiorno di 2 notti

Pro's: nice staff, clean, good location, fun pop art everywhere. Con's: No valet parking! 50$ at a garage. No one to help with luggage. Minimalist room furnishings means no drawers to put away clothes, no place to put luggage, no place to put toiletries in bathroom, a sink the size of an airplane sink (water everywhere.) AND NO PHONE CHARGING STATIONS ON EITHER SIDE OF THE BED?!?!? Only on shelf across the room. 😳

Pro's: nice staff, clean, good location, fun pop art everywhere. Con's: No valet parking! 50$ at a garage. No one to help with luggage. Minimalist room furnishings means no drawers to put away clothes, no place to put luggage, no place to put toiletries in bathroom, a sink the size of an airplane sink (water everywhere.) AND NO PHONE CHARGING STATIONS ON EITHER SIDE OF THE BED?!?!? Only on shelf across the room. 😳

10

Nick

26 ott 2025

·

Soggiorno di 1 notte

First time at a citizen m. Is certainly a different kind of place, but we enjoyed it. Room is small, like access to the bed was from one side only, but very comfortable

First time at a citizen m. Is certainly a different kind of place, but we enjoyed it. Room is small, like access to the bed was from one side only, but very comfortable

6

Crystal

7 ott 2025

·

Soggiorno di 3 notti

I read many reviews across business and casual travelers and I don't consider myself bourgeois- which is why I selected price over brand and quality but I'll probably never stay here again. Ok so pro's and cons: Pros's Great and engaging team members- great staff!! Very comfy duvet- I wanted to buy it. Absolutely perfect as my room never changed temps and I was cold (more on that later!) Amazing towels- so fluffy, soft and absorbent Nice common areas- I was amused and loved the decor. Plenty of space to spread out, work or just hang out. Cons small room -there's no way I could stay with another person due to no expectation of any privacy. Horribly hard/stiff bed- My back progressively felt worse every day of stay. I do 12-20 trips a year; I can sleep virtually anywhere without issue; this was THE WORST BED I've ever slept in. The temp never changed despite my adjustments via the ipad. Nothing ever blew other than the ventilator to circulate air. There was puke outside the door for a full day (early AM when i left for work to late day- after 6 pm when i retuned); we couldnt clean that as soon as discovered? no real amenities here and I get itsscaled down for price. But go across the street to L7 for similar pricing (i certainly will!) and more quality. Leave this for backpackers who want a bed for a night or two.

I read many reviews across business and casual travelers and I don't consider myself bourgeois- which is why I selected price over brand and quality but I'll probably never stay here again. Ok so pro's and cons: Pros's Great and engaging team members- great staff!! Very comfy duvet- I wanted to buy it. Absolutely perfect as my room never changed temps and I was cold (more on that later!) Amazing towels- so fluffy, soft and absorbent Nice common areas- I was amused and loved the decor. Plenty of space to spread out, work or just hang out. Cons small room -there's no way I could stay with another person due to no expectation of any privacy. Horribly hard/stiff bed- My back progressively felt worse every day of stay. I do 12-20 trips a year; I can sleep virtually anywhere without issue; this was THE WORST BED I've ever slept in. The temp never changed despite my adjustments via the ipad. Nothing ever blew other than the ventilator to circulate air. There was puke outside the door for a full day (early AM when i left for work to late day- after 6 pm when i retuned); we couldnt clean that as soon as discovered? no real amenities here and I get itsscaled down for price. But go across the street to L7 for similar pricing (i certainly will!) and more quality. Leave this for backpackers who want a bed for a night or two.

6

Whitney N

4 ott 2025

·

Soggiorno di 5 notti

I am disappointed to have to leave this review. The hotel is stylish, with comfortable beds and nice location but that is where the good news ends. The bathrooms are in a glass enclosure in the center of the room, allowing zero privacy. This is the first hotel I have ever been to that didn’t offer their guests coffee in the morning. Not even a coffee maker in the room. And when I asked the bartender at the restaurant if there was coffee for the guests anywhere, she rang me up ($7 for 2 drip coffees) with an attitude I’ve rarely seen. Service was truly hit or miss. Cleaning during your stay literally only consisted of making the bed and changing the towels. If you’re okay with a very expensive mixed bag, take your chances.

I am disappointed to have to leave this review. The hotel is stylish, with comfortable beds and nice location but that is where the good news ends. The bathrooms are in a glass enclosure in the center of the room, allowing zero privacy. This is the first hotel I have ever been to that didn’t offer their guests coffee in the morning. Not even a coffee maker in the room. And when I asked the bartender at the restaurant if there was coffee for the guests anywhere, she rang me up ($7 for 2 drip coffees) with an attitude I’ve rarely seen. Service was truly hit or miss. Cleaning during your stay literally only consisted of making the bed and changing the towels. If you’re okay with a very expensive mixed bag, take your chances.

8

KrIs

27 mag 2025

·

Soggiorno di 3 notti

The common spaces were fun and accessible. The room was smaller than expected- the king size bed was the width of the room so only accessible from one side. The shower and bathroom door were frosted glass - fine for my husband and me but it would be awkward to share with others.

The common spaces were fun and accessible. The room was smaller than expected- the king size bed was the width of the room so only accessible from one side. The shower and bathroom door were frosted glass - fine for my husband and me but it would be awkward to share with others.

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Servizio

Il personale è spesso elogiato per la sua cordialità e disponibilità, ma il modello di servizio autonomo e occasionali interazioni scortesi o lente portano a esperienze contrastanti. Il servizio di pulizia durante il soggiorno è su richiesta e può risultare limitato.

Recensioni degli ospiti correlate

6

Krystal

18 lug 2025

·

Soggiorno di 1 notte

This hotel appears to be geared toward "tech bro types," it seems. They have a kiosk that you need to use to check in yourself and make your own room key. After traveling all day, I appreciate a warm welcome and a staff member to assist me with these things. There were no washcloths or hand towels in the room, but one of the staff members who was at the front desk (not checking folks in) was nice and went and got me some. Also, I want an iron in the room, not down the hallway, and one that works, not some strange iron that you need to read directions (7 steps) on the poster on the wall in a very dark "iron heaven" room! They are just trying to be too tech/hip for their own good. The lobby space and lounge area were nice.

This hotel appears to be geared toward "tech bro types," it seems. They have a kiosk that you need to use to check in yourself and make your own room key. After traveling all day, I appreciate a warm welcome and a staff member to assist me with these things. There were no washcloths or hand towels in the room, but one of the staff members who was at the front desk (not checking folks in) was nice and went and got me some. Also, I want an iron in the room, not down the hallway, and one that works, not some strange iron that you need to read directions (7 steps) on the poster on the wall in a very dark "iron heaven" room! They are just trying to be too tech/hip for their own good. The lobby space and lounge area were nice.

2

Paul

12 set 2025

·

Soggiorno di 3 notti

the front desk staff were rude.

the front desk staff were rude.

10

Emily

9 ott 2025

·

Soggiorno di 1 notte

Person who helped me check in was fabulous- very funny, friendly and helpful. I forgot her name but she was African American with long braids. Also the room was impeccably clean and comfortable

Person who helped me check in was fabulous- very funny, friendly and helpful. I forgot her name but she was African American with long braids. Also the room was impeccably clean and comfortable

4

Korey

6 lug 2025

·

Soggiorno di 2 notti

Staff isn't very responsive but the hotel is nice. Not exactly what I was expecting from the pictures however,

Staff isn't very responsive but the hotel is nice. Not exactly what I was expecting from the pictures however,

10

Sarah

31 lug 2025

·

Soggiorno di 3 notti

First time at CitizenM, and I really liked it. The ipad controls felt a bit confusing to start but I got the hang of it eventually! Staff were superb, so friendly and helpful. Canteen had plenty of choice. I would have appreciated coffee in the room, but also appreciate that might be a Brit thing. Overall I would recommend and will stay again.

First time at CitizenM, and I really liked it. The ipad controls felt a bit confusing to start but I got the hang of it eventually! Staff were superb, so friendly and helpful. Canteen had plenty of choice. I would have appreciated coffee in the room, but also appreciate that might be a Brit thing. Overall I would recommend and will stay again.

8

Natalie

23 nov 2025

·

Soggiorno di 2 notti

Front desk staff at check-in was extremely rude, rooms are very small especially for more than 1 person, location is great. Lots of usual amenities like robes or water bottles not available. No option of having anything brought to room, essentially a self service hotel which we didn’t realize. Likely wouldn’t recommend staying here until trying to be on a budget, you get what you pay for in terms of price. If you don’t care or aren’t picky about usual perks of a hotel, then this is a good option in a good central location.

Front desk staff at check-in was extremely rude, rooms are very small especially for more than 1 person, location is great. Lots of usual amenities like robes or water bottles not available. No option of having anything brought to room, essentially a self service hotel which we didn’t realize. Likely wouldn’t recommend staying here until trying to be on a budget, you get what you pay for in terms of price. If you don’t care or aren’t picky about usual perks of a hotel, then this is a good option in a good central location.

10

Iain

9 ott 2025

·

Soggiorno di 1 notte

Great hotel in a fantastic location. Hotel staff are excellent and very friendly.

Great hotel in a fantastic location. Hotel staff are excellent and very friendly.

2

Chen

17 giu 2025

·

Soggiorno di 3 notti

The front desk there are rude, I met 2, first one is a lady, and second one is a man, but all them are very impatient, what’s worse, the room was sooooooo small, I can’t even opened up my suitcase! I won’t choose CitizenM again

The front desk there are rude, I met 2, first one is a lady, and second one is a man, but all them are very impatient, what’s worse, the room was sooooooo small, I can’t even opened up my suitcase! I won’t choose CitizenM again

10

Christopher

20 ago 2025

·

Soggiorno di 3 notti

Ambassador went out of his way when the place was overbooked. He needs a raise!!! Went above and beyond to accommodate us at 2am due to flight delays.

Ambassador went out of his way when the place was overbooked. He needs a raise!!! Went above and beyond to accommodate us at 2am due to flight delays.

10

Keith

20 nov 2025

·

Soggiorno di 3 notti

Staff was excellent

Staff was excellent

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Posizione

Posizione molto centrale e comoda per raggiungere a piedi il Riverwalk, Millennium Park, Michigan Avenue e i mezzi pubblici. Alcuni ospiti segnalano rumore proveniente dalla strada durante la notte.

Recensioni degli ospiti correlate

10

Susan

25 lug 2025

·

Soggiorno di 1 notte

Very modern and great working spaces! Location is great

Very modern and great working spaces! Location is great

10

Javier

1 set 2025

·

Soggiorno di 2 notti

Great location

Great location

10

ERICA

23 ago 2025

·

Soggiorno di 2 notti

Great place to stay! Within walking distance to nearly everything.

Great place to stay! Within walking distance to nearly everything.

8

Dirk

27 mag 2025

·

Soggiorno di 4 notti

Great location to start any city exploration. Rooms are very small. No coffee machine in room. Street noise can be on the loud side at night, especially on weekends when people with modified exhaust systems on cars or motorcycles need to show off. Since the surrounding streets have 2 decks/layers, the sound of these modified cars and motorcycles is amplified...maybe the city of Chicago should consider a noise ordinance at one point :-)

Great location to start any city exploration. Rooms are very small. No coffee machine in room. Street noise can be on the loud side at night, especially on weekends when people with modified exhaust systems on cars or motorcycles need to show off. Since the surrounding streets have 2 decks/layers, the sound of these modified cars and motorcycles is amplified...maybe the city of Chicago should consider a noise ordinance at one point :-)

10

Wei

27 lug 2025

·

Soggiorno di 5 notti

Perfect location, friendly stuff. Lovely atmosphere. Room is small, but it’s downtown so I can’t complain.

Perfect location, friendly stuff. Lovely atmosphere. Room is small, but it’s downtown so I can’t complain.

10

Nicole

8 lug 2025

·

Soggiorno di 2 notti

Great location. Felt very safe and walkable to many attractions in the area. Great safe, clean rooms - would absolutely rebook!

Great location. Felt very safe and walkable to many attractions in the area. Great safe, clean rooms - would absolutely rebook!

10

Isabel

1 ago 2025

·

Soggiorno di 2 notti

First time solo travel and decided to stay with CitizenM and it was COMPLETELY worth it, in an ideal central location to many of the attractions available around the city and super close to millennium park, loved it and found it easy to navigate around and if you book at a good time the price is reasonable. 10/10 would 100% book again.

First time solo travel and decided to stay with CitizenM and it was COMPLETELY worth it, in an ideal central location to many of the attractions available around the city and super close to millennium park, loved it and found it easy to navigate around and if you book at a good time the price is reasonable. 10/10 would 100% book again.

10

Madhur

18 mag 2025

·

Soggiorno di 4 notti

Great value for money. Great location, breakfast and gymn. Decor is a bit avante garde,

Great value for money. Great location, breakfast and gymn. Decor is a bit avante garde,

10

Alicia

27 set 2025

·

Soggiorno di 1 notte

The living room and outdoor space was a great touch. Location was excellent.

The living room and outdoor space was a great touch. Location was excellent.

10

Laura

12 ago 2025

·

Soggiorno di 3 notti

Super fun place to stay in the heart of Chicago. The lights and shades are controlled by an IPad. One of the many features is the ability to change the color and intensity of the lights. There are also built in "mood" sound tracks to play to help you unwind, relax, or focus. The location couldn't be better, just steps from shopping, river strolling, and amazing restaurants.

Super fun place to stay in the heart of Chicago. The lights and shades are controlled by an IPad. One of the many features is the ability to change the color and intensity of the lights. There are also built in "mood" sound tracks to play to help you unwind, relax, or focus. The location couldn't be better, just steps from shopping, river strolling, and amazing restaurants.

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Ristorazione

La colazione è spesso elogiata e il bar/le opzioni disponibili 24 ore su 24 sono convenienti, anche se i prezzi variano. Diversi ospiti hanno criticato la mancanza di caffè gratuito o in camera e hanno segnalato occasionali incongruenze.

Recensioni degli ospiti correlate

10

Emily

12 mag 2025

·

Soggiorno di 2 notti

Very clean room with such fun features. We loved the curtains/blinds controls, the colors, and especially the shower!!! Would have preferred an additional sheet below the duvet cover. Also, shelves are ok but what about drawers?? Door to bathroom slammed really hard and loud. Everything else was awesome especially the breakfast!!!

Very clean room with such fun features. We loved the curtains/blinds controls, the colors, and especially the shower!!! Would have preferred an additional sheet below the duvet cover. Also, shelves are ok but what about drawers?? Door to bathroom slammed really hard and loud. Everything else was awesome especially the breakfast!!!

10

Theodore

15 mag 2025

·

Soggiorno di 2 notti

Great location in a great city. Don’t miss Citizen M’s breakfast buffet! It was a great way to start the day.

Great location in a great city. Don’t miss Citizen M’s breakfast buffet! It was a great way to start the day.

10

Jennie

20 lug 2025

·

Soggiorno di 3 notti

Great location, friendly staff. Saved my luggages due to early arrival. I did not include breakfast in my package but I tried it once and it did not disappoint.

Great location, friendly staff. Saved my luggages due to early arrival. I did not include breakfast in my package but I tried it once and it did not disappoint.

10

Mamahawa

31 ago 2025

·

Soggiorno di 1 notte

Solid breakfast options!

Solid breakfast options!

10

Carmen S

15 lug 2025

·

Soggiorno di 3 notti

Great location. Loved that the restaurant was open 24/7, especially since we arrived at 1:30AM and hadn’t had anything to eat.

Great location. Loved that the restaurant was open 24/7, especially since we arrived at 1:30AM and hadn’t had anything to eat.

8

brendon

12 ott 2025

·

Soggiorno di 1 notte

The stay was great, staff was friendly, room was very clean. I love the ipad to control everything Only downside was having to go back down to the 4th floor just to fill up our water bottles, and when my wife and i were just having a drink and watching tv in the common area i ordered chicken nachos, the bartedner said theres not alot of chicken on them, which i said it was fine , i didnt see any chicken as i started eating Figured it was burried under the mound of sour cream there ended up being no chicken at all and we didnt feel like waiting for them to cook any chicken but other than that a little noisy in the room on the 12 floor , but still a good experience

The stay was great, staff was friendly, room was very clean. I love the ipad to control everything Only downside was having to go back down to the 4th floor just to fill up our water bottles, and when my wife and i were just having a drink and watching tv in the common area i ordered chicken nachos, the bartedner said theres not alot of chicken on them, which i said it was fine , i didnt see any chicken as i started eating Figured it was burried under the mound of sour cream there ended up being no chicken at all and we didnt feel like waiting for them to cook any chicken but other than that a little noisy in the room on the 12 floor , but still a good experience

8

Michael

19 ago 2025

·

Soggiorno di 3 notti

Great location and wonderful modern amenities. Staff is very nice. Room is small, particularly for two people. Breakfast is very mediocre.

Great location and wonderful modern amenities. Staff is very nice. Room is small, particularly for two people. Breakfast is very mediocre.

6

Tracy

21 ago 2025

·

Soggiorno di 2 notti

This hotel is great for location and has a wonderful covered Patio. The service is not up to par. I don't want self check in. Complimentary coffee should be a minimum, I went to Starbucks rather than pay them for coffee. The ironing room might seem like a good idea but the lighting is dim, the steamer/iron is difficult to use and there could be a back up. Just put a regular iron in there and turn up the lights! Crawling over my husband everytime I had to get up and use the bathroom was a real annoyance as you can only access the bed from one side. The place looks great but doesn't function well.

This hotel is great for location and has a wonderful covered Patio. The service is not up to par. I don't want self check in. Complimentary coffee should be a minimum, I went to Starbucks rather than pay them for coffee. The ironing room might seem like a good idea but the lighting is dim, the steamer/iron is difficult to use and there could be a back up. Just put a regular iron in there and turn up the lights! Crawling over my husband everytime I had to get up and use the bathroom was a real annoyance as you can only access the bed from one side. The place looks great but doesn't function well.

10

Christine

17 ago 2025

·

Soggiorno di 2 notti

This is a very modern and stylish hotel, located near a major crossing from the Loop to the Magnificent Mile and a straight walk to the West Loop. In other words, a great place to stay if you like to walk—and Chicago is a truly great walking city. The service is exceptional—very nice staff and great technology that is not just clever, but it works reliably. The lobby and bar are decorated with great primary colors and has a capacious bar/breakfast space, an outdoor terrace and a living room. The individual hotel rooms are simple, but very nice. Breakfast buffet was outstanding in general, but also with terrific service and a very reasonable price.

This is a very modern and stylish hotel, located near a major crossing from the Loop to the Magnificent Mile and a straight walk to the West Loop. In other words, a great place to stay if you like to walk—and Chicago is a truly great walking city. The service is exceptional—very nice staff and great technology that is not just clever, but it works reliably. The lobby and bar are decorated with great primary colors and has a capacious bar/breakfast space, an outdoor terrace and a living room. The individual hotel rooms are simple, but very nice. Breakfast buffet was outstanding in general, but also with terrific service and a very reasonable price.

8

Daniel

24 ago 2025

·

Soggiorno di 3 notti

Love the concept and the European influence, which, of course, means tiny. Not necessarily a bad thing, just getting in and out of bed for the person sleeping near the wall can be a bit awkward. The toilet/shower unit leaked onto the main room floor, not a deal breaker. 24 hour bar and food options, is a nice convenience. A small complaint; when I ordered one of their specialty drinks they were out of the ingredient. It seems to me if yu have a specialty drink on your menu you would be sure to have the necessary ingredients. Overall, quite good experience, with these minor complaints. A quite good breakfast option at a reasonable price. If you're looking for a fun European style experience, give it a try.

Love the concept and the European influence, which, of course, means tiny. Not necessarily a bad thing, just getting in and out of bed for the person sleeping near the wall can be a bit awkward. The toilet/shower unit leaked onto the main room floor, not a deal breaker. 24 hour bar and food options, is a nice convenience. A small complaint; when I ordered one of their specialty drinks they were out of the ingredient. It seems to me if yu have a specialty drink on your menu you would be sure to have the necessary ingredients. Overall, quite good experience, with these minor complaints. A quite good breakfast option at a reasonable price. If you're looking for a fun European style experience, give it a try.

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10

Roberto

7 mar 2026

·

Soggiorno di 3 notti

Ottima posizione e ottimo hotel sia per turismo che per Business

Ottima posizione e ottimo hotel sia per turismo che per Business

10

Anaysa

18 nov 2025

·

Soggiorno di 2 notti

Brutal, bello

Brutal, bello

10

LUIGI

1 ott 2025

·

Soggiorno di 5 notti

Posizione perfetta, ambiente sempre accogliente, pulizia delle stanze, e fitness room. Inoltre ottima colazione. Per me a downtown Chicago tra i migliori. Bravi !

Posizione perfetta, ambiente sempre accogliente, pulizia delle stanze, e fitness room. Inoltre ottima colazione. Per me a downtown Chicago tra i migliori. Bravi !

10

Ariana

30 apr 2024

·

Soggiorno di 1 notte

N.A

N.A

8

Alessia

26 set 2023

·

Soggiorno di 3 notti

Mi aspettavo una stanza con una vista migliore o un accorgimento in più , visto che avevo segnalato che eravamo in viaggio per il nostro anniversario.

Mi aspettavo una stanza con una vista migliore o un accorgimento in più , visto che avevo segnalato che eravamo in viaggio per il nostro anniversario.

Politiche della struttura

Istruzioni per il check-in

Tutto ciò che devi sapere per un check-in senza problemi.

Check-in

Check-out

Dalle 14:00 alle 23:59

Prima delle 11:00

Informazioni utili

Ulteriori condizioni e informazioni su questa struttura.

Servizi extra

Servizi aggiuntivi a pagamento che puoi richiedere.

Hai delle domande?

Le risposte istantanee dell'IA si basano su informazioni sugli hotel

Prezzi per le prossime date

settembre 2026

ottobre 2026

Più economico

Più costoso

Prezzo medio per notte per tutte le offerte, con tasse e costi.

Prezzi in USD per 2 ospiti, aggiornati ogni giorno.

Prima dell'arrivo, gli ospiti devono completare la registrazione online con la struttura tramite un link sicuro. Gli ospiti riceveranno un'e-mail 24 ore prima dell'arrivo con le istruzioni per il check-in. All'arrivo, saranno accolti dal personale alla reception. Agli ospiti viene consigliato di scaricare l'app per dispositivi mobili della struttura (Marriott Bonvoy) prima del check-in. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.

Il check-in deve essere effettuato da una persona con almeno 18 anni.

Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
All'arrivo potrebbero essere richiesti un documento di identità comprensivo di fotografia e una carta di credito per eventuali spese accessorie.
Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
Questa struttura accetta pagamenti con carte di credito e carte di debito; non si accettano contanti
La struttura si riserva il diritto di richiedere la pre-autorizzazione della carta di credito dell'ospite prima dell'arrivo.
Le transazioni senza contanti sono disponibili
Le feste in loco e gli eventi di gruppo sono severamente vietati.
Possibilità di affitto a lungo termine.
Non è possibile garantire la disponibilità delle camere insonorizzate.
La struttura è dotata di un estintore antincendio e un rilevatore di fumo

Nelle camere della struttura sono ammessi solo gli ospiti registrati.
Non è necessaria l'auto per gli spostamenti da e per la struttura.
Per la sicurezza dei viaggiatori, sono disponibili metodi di pagamento senza contanti per tutte le transazioni.
Sono disponibili il check-in senza contatti e il check-out senza contatti.
Questa struttura è LGBTQ+ friendly e accoglie tutti gli ospiti, senza alcuna distinzione.

Costo colazione a buffet: 20.50 USD a persona (importo approssimativo).
Supplemento check-out posticipato: USD 69 (previa disponibilità)

È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.