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citizenM Chicago Downtown

US$ 298

/noite

Média para setembro

citizenM Chicago Downtown - Image 1

citizenM Chicago Downtown - Quarto

citizenM Chicago Downtown - Quarto

citizenM Chicago Downtown - Restaurante

citizenM Chicago Downtown - Casa de banho

Preços para citizenM Chicago Downtown

Selecione datas para ver preços e disponibilidade

US$ 298

/noite

Média para setembro

Preços médios mensais

Em citizenM Chicago Downtown, o preço por noite é, em média, US$ 108 no mês mais barato (janeiro) e US$ 361 no mês mais caro (junho), com base nos últimos 12 meses.

Preço médio por noite em citizenM Chicago Downtown por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 108
fevereiro	US$ 131
março	US$ 157
abril	US$ 200
maio	US$ 330
junho	US$ 361
julho	US$ 314
agosto	US$ 251
setembro	US$ 298
outubro	US$ 279
novembro	US$ 163
dezembro	US$ 144

Mais caro: junho (aprox. US$ 361)

Mais barato: janeiro (aprox. US$ 108)

Sobre este alojamento

Não perca as várias atividades recreativas e de entretimento ao seu dispor, incluindo uma sala de fitness. O espaço oferece ainda Wi-fi grátis e uma sala de estar comum.

Restaurante
Quartos de não fumadores
Centro de negócios
Instalações para banquetes
Depósito de bagagem
Quarto para pessoas com alergia

Localização

80 East Wacker Place, Distrito dos Teatros, Chicago, Illinois, Estados Unidos

Michigan Avenue (0.1 milhas)

Chicago Riverwalk (0.1 milhas)

State Street (0.2 milhas)

Grant Park (0.2 milhas)

Chicago Cultural Center (0.2 milhas)

Chicago Theatre (0.3 milhas)

Mais informações sobre a localização

Opções de quartos

9

Quarto, 1 cama king-size (High Floor)

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

151 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

5

Quarto, 1 cama king-size (Mobility Accessible, Roll-In Shower)

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

151 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

9

Quarto, 1 cama king-size

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

151 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

16

Quarto Premium, 1 cama king-size (View)

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

151 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

Avaliações dos hóspedes sobre citizenM Chicago Downtown

8.7

Fabuloso

Com base em 4.350 avaliações verificadas

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

No citizenM Chicago Downtown, viajantes elogiam a localização central e acessível a pé, o design moderno, a equipe simpática e os espaços comuns animados, com quartos equipados com tecnologia e uma academia bem equipada que atraem hóspedes individuais e estadias curtas na cidade.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

No citizenM Chicago Downtown, viajantes elogiam a localização central e acessível a pé, o design moderno, a equipe simpática e os espaços comuns animados, com quartos equipados com tecnologia e uma academia bem equipada que atraem hóspedes individuais e estadias curtas na cidade.

Os quartos são compactos, com camas encostadas à parede, espaço de armazenamento e privacidade limitados, e controles via tablet que alguns acham confusos ou inconvenientes. Desvantagens recorrentes incluem vazamentos de ar condicionado e condensação, problemas ocasionais de temperatura e um modelo de autoatendimento sem manobrista ou café gratuito, além de estacionamento fora do local que pode ser caro. Espere uma estadia elegante e eficiente, mais adequada para viajantes individuais ou casais que valorizam a localização e o design em vez de espaço e comodidades tradicionais.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

Os espaços comuns modernos (bar, lounge, terraço/telhado) e uma academia bem equipada, aberta 24 horas por dia, recebem elogios frequentes, e o check-in automático é comum. Não há manobrista; o estacionamento é fora do local e pode ser caro.

Avaliações dos hóspedes relacionadas

10

Johan

28 de nov. de 2025

·

A estadia foi de 2 noites

Good location and great gym open 24/7

Good location and great gym open 24/7

10

Enesa

26 de mai. de 2025

·

A estadia foi de 2 noites

The staff is super nice and friendly! Always offering recommendations when needed. It is such a vibe with the bar and patio area and places to sit and relax. Easy to get around

The staff is super nice and friendly! Always offering recommendations when needed. It is such a vibe with the bar and patio area and places to sit and relax. Easy to get around

8

Juliana

2 de set. de 2025

·

A estadia foi de 3 noites

Best gym ever. Lovely and interesting common spaces. Great breakfast. Cool vibe. Rooms ideal for one but difficult if with another- small details like the ability to control one light fixture rather than all-or-nothing, become important when you don’t want to wake your sleeping companion. Also room can be controlled centrally which also means that your lights and blinds may come on while you are asleep if a mistake is made centrally as happened to me.

Best gym ever. Lovely and interesting common spaces. Great breakfast. Cool vibe. Rooms ideal for one but difficult if with another- small details like the ability to control one light fixture rather than all-or-nothing, become important when you don’t want to wake your sleeping companion. Also room can be controlled centrally which also means that your lights and blinds may come on while you are asleep if a mistake is made centrally as happened to me.

10

Cindy

23 de nov. de 2025

·

A estadia foi de 3 noites

The room was clean! Booked the CitizenM for our anniversary trip, staff surprised us with a sweet gesture (card and snacks). The hotel is in the perfect location. Quiet and very aesthetically pleasing hotel overall. Loved the bar in the hotel and the drinks of course!

The room was clean! Booked the CitizenM for our anniversary trip, staff surprised us with a sweet gesture (card and snacks). The hotel is in the perfect location. Quiet and very aesthetically pleasing hotel overall. Loved the bar in the hotel and the drinks of course!

8

Paul Wm

15 de ago. de 2025

·

A estadia foi de 1 noite

The hotel is on the 4th floor with limited signage in front. Parking is two blocks away at $50 a day. I arrived in the middle of a heavy rain storm. They handed me an umbrella for the walk back. Facility is immaculate and perfect if you are not driving.

The hotel is on the 4th floor with limited signage in front. Parking is two blocks away at $50 a day. I arrived in the middle of a heavy rain storm. They handed me an umbrella for the walk back. Facility is immaculate and perfect if you are not driving.

10

Carmen S

15 de jul. de 2025

·

A estadia foi de 3 noites

Great location. Loved that the restaurant was open 24/7, especially since we arrived at 1:30AM and hadn’t had anything to eat.

Great location. Loved that the restaurant was open 24/7, especially since we arrived at 1:30AM and hadn’t had anything to eat.

10

Alicia

27 de set. de 2025

·

A estadia foi de 1 noite

The living room and outdoor space was a great touch. Location was excellent.

The living room and outdoor space was a great touch. Location was excellent.

10

MICHELLE ROSA

10 de ago. de 2025

·

A estadia foi de 2 noites

This hotel is in the perfect area. The rooms are extremely clean. The technology is beyond amazing. Great bar and rooftop. Really enjoyed my stay. They accommodated my early check in. All areas are extremely clean.

This hotel is in the perfect area. The rooms are extremely clean. The technology is beyond amazing. Great bar and rooftop. Really enjoyed my stay. They accommodated my early check in. All areas are extremely clean.

10

Katelyn

31 de ago. de 2025

·

A estadia foi de 2 noites

Great location, wonderful amenities, rooms are small but very clean high tech and comfortable beds with storage. Only draw back was no valet parking, self parking is close so still convenient

Great location, wonderful amenities, rooms are small but very clean high tech and comfortable beds with storage. Only draw back was no valet parking, self parking is close so still convenient

10

Christine

17 de ago. de 2025

·

A estadia foi de 2 noites

This is a very modern and stylish hotel, located near a major crossing from the Loop to the Magnificent Mile and a straight walk to the West Loop. In other words, a great place to stay if you like to walk—and Chicago is a truly great walking city. The service is exceptional—very nice staff and great technology that is not just clever, but it works reliably. The lobby and bar are decorated with great primary colors and has a capacious bar/breakfast space, an outdoor terrace and a living room. The individual hotel rooms are simple, but very nice. Breakfast buffet was outstanding in general, but also with terrific service and a very reasonable price.

This is a very modern and stylish hotel, located near a major crossing from the Loop to the Magnificent Mile and a straight walk to the West Loop. In other words, a great place to stay if you like to walk—and Chicago is a truly great walking city. The service is exceptional—very nice staff and great technology that is not just clever, but it works reliably. The lobby and bar are decorated with great primary colors and has a capacious bar/breakfast space, an outdoor terrace and a living room. The individual hotel rooms are simple, but very nice. Breakfast buffet was outstanding in general, but also with terrific service and a very reasonable price.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

Os quartos e as áreas públicas são geralmente descritos como muito limpos, mas a consistência da manutenção e da limpeza varia. Vários hóspedes relatam vazamentos ou condensação do ar condicionado e a falta ocasional de toalhas ou acompanhamento lento.

Avaliações dos hóspedes relacionadas

10

David

21 de nov. de 2025

·

A estadia foi de 2 noites

Clean room and easy check in.

Clean room and easy check in.

6

Karin

10 de jul. de 2025

·

A estadia foi de 2 noites

The hotel was very dirty, the room was not very clean and neither was the bathroom. and the AC vents were leaking water all night. The response from management was telling me to put towels on the floor.

The hotel was very dirty, the room was not very clean and neither was the bathroom. and the AC vents were leaking water all night. The response from management was telling me to put towels on the floor.

6

Alexis

26 de jul. de 2025

·

A estadia foi de 3 noites

Please upgrade your HVAC system. Could have fallen several times because of condensation on the floor. You are in a great location and have the potential to be beyond amazing. Your breakfast is awesome and the staff was very considerate. Shout out to Jack who makes sure you pay for the breakfast 😉

Please upgrade your HVAC system. Could have fallen several times because of condensation on the floor. You are in a great location and have the potential to be beyond amazing. Your breakfast is awesome and the staff was very considerate. Shout out to Jack who makes sure you pay for the breakfast 😉

4

Cartez

3 de nov. de 2025

·

A estadia foi de 1 noite

Room was way too small didn’t have any towels had to call three different times. Will never stay again

Room was way too small didn’t have any towels had to call three different times. Will never stay again

10

Zackwrie

16 de nov. de 2025

·

A estadia foi de 1 noite

Super clean. Friendly staff. Great location. Will be back.

Super clean. Friendly staff. Great location. Will be back.

6

Crystal

7 de out. de 2025

·

A estadia foi de 3 noites

I read many reviews across business and casual travelers and I don't consider myself bourgeois- which is why I selected price over brand and quality but I'll probably never stay here again. Ok so pro's and cons: Pros's Great and engaging team members- great staff!! Very comfy duvet- I wanted to buy it. Absolutely perfect as my room never changed temps and I was cold (more on that later!) Amazing towels- so fluffy, soft and absorbent Nice common areas- I was amused and loved the decor. Plenty of space to spread out, work or just hang out. Cons small room -there's no way I could stay with another person due to no expectation of any privacy. Horribly hard/stiff bed- My back progressively felt worse every day of stay. I do 12-20 trips a year; I can sleep virtually anywhere without issue; this was THE WORST BED I've ever slept in. The temp never changed despite my adjustments via the ipad. Nothing ever blew other than the ventilator to circulate air. There was puke outside the door for a full day (early AM when i left for work to late day- after 6 pm when i retuned); we couldnt clean that as soon as discovered? no real amenities here and I get itsscaled down for price. But go across the street to L7 for similar pricing (i certainly will!) and more quality. Leave this for backpackers who want a bed for a night or two.

I read many reviews across business and casual travelers and I don't consider myself bourgeois- which is why I selected price over brand and quality but I'll probably never stay here again. Ok so pro's and cons: Pros's Great and engaging team members- great staff!! Very comfy duvet- I wanted to buy it. Absolutely perfect as my room never changed temps and I was cold (more on that later!) Amazing towels- so fluffy, soft and absorbent Nice common areas- I was amused and loved the decor. Plenty of space to spread out, work or just hang out. Cons small room -there's no way I could stay with another person due to no expectation of any privacy. Horribly hard/stiff bed- My back progressively felt worse every day of stay. I do 12-20 trips a year; I can sleep virtually anywhere without issue; this was THE WORST BED I've ever slept in. The temp never changed despite my adjustments via the ipad. Nothing ever blew other than the ventilator to circulate air. There was puke outside the door for a full day (early AM when i left for work to late day- after 6 pm when i retuned); we couldnt clean that as soon as discovered? no real amenities here and I get itsscaled down for price. But go across the street to L7 for similar pricing (i certainly will!) and more quality. Leave this for backpackers who want a bed for a night or two.

10

Megan

14 de ago. de 2025

·

A estadia foi de 1 noite

Room was clean, location was ideal, and staff was helpful/friendly

Room was clean, location was ideal, and staff was helpful/friendly

8

Ana Melissa Barroso

3 de jul. de 2025

·

A estadia foi de 2 noites

Everything is perfect, the only issue was the AC was leaking water and I didn’t sleep because it. I reported to the staff and they only sent cleaning team to put some towels in the floor. Location good, really close to rivewalk.

Everything is perfect, the only issue was the AC was leaking water and I didn’t sleep because it. I reported to the staff and they only sent cleaning team to put some towels in the floor. Location good, really close to rivewalk.

2

Julio

15 de jul. de 2025

·

A estadia foi de 3 noites

I've stayed at hotels across the spectrum—luxury, boutique, budget—and never encountered anything as unsafe or misrepresented as CitizenM Chicago. We checked in late on July 3rd and were assigned a room via their glorified self-check-in kiosk. It was unbearably hot, the AC was broken, and the ceiling vent was leaking onto the floor all night. By morning, half the floor was soaked. My partner slipped twice and got hurt. Sleep was impossible. The front desk agent told us, word-for-word: "All the rooms leak. It's because it's summer. Even if I move you, I can guarantee the next one will too." They moved us to a larger handicap room—same issue: no AC, dripping vent, soaked floor. We were told to check out if we didn't like it…on July 4th weekend, during NASCAR, when every hotel was sold out. We were trapped. Other "features" of this $650+ stay: - 70°F fridge - No ice machines - A useless in-room iPad - Lights that failed - A dim, tiny TV - Two outlets—total Every request met with: "Come to the lobby yourself." We contacted Expedia. The hotel initially refused to refund. Only after I rejected Expedia's insulting $25 "OneKeyCash" did they finally push a full refund through—days later. Let that sink in: we had to fight for a refund on a dangerous, uninhabitable room. CitizenM markets itself as minimalist chic. In reality, it's cheap, broken, and unapologetic. Not hospitality—just dysfunction with branding.

I've stayed at hotels across the spectrum—luxury, boutique, budget—and never encountered anything as unsafe or misrepresented as CitizenM Chicago. We checked in late on July 3rd and were assigned a room via their glorified self-check-in kiosk. It was unbearably hot, the AC was broken, and the ceiling vent was leaking onto the floor all night. By morning, half the floor was soaked. My partner slipped twice and got hurt. Sleep was impossible. The front desk agent told us, word-for-word: "All the rooms leak. It's because it's summer. Even if I move you, I can guarantee the next one will too." They moved us to a larger handicap room—same issue: no AC, dripping vent, soaked floor. We were told to check out if we didn't like it…on July 4th weekend, during NASCAR, when every hotel was sold out. We were trapped. Other "features" of this $650+ stay: - 70°F fridge - No ice machines - A useless in-room iPad - Lights that failed - A dim, tiny TV - Two outlets—total Every request met with: "Come to the lobby yourself." We contacted Expedia. The hotel initially refused to refund. Only after I rejected Expedia's insulting $25 "OneKeyCash" did they finally push a full refund through—days later. Let that sink in: we had to fight for a refund on a dangerous, uninhabitable room. CitizenM markets itself as minimalist chic. In reality, it's cheap, broken, and unapologetic. Not hospitality—just dysfunction with branding.

2

Aden

12 de nov. de 2025

·

A estadia foi de 1 noite

Was just very drity

Was just very drity

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos compactos e com tecnologia são adequados para viajantes individuais; muitos observam camas encostadas à parede, espaço de armazenamento mínimo e banheiros com vidro fosco que limitam a privacidade. O conforto e o nível de ruído variam, e alguns acham os controles do tablet pouco intuitivos.

Avaliações dos hóspedes relacionadas

8

Amy

23 de nov. de 2025

·

A estadia foi de 3 noites

Pretty cool hotel with a modern vibe. The rooms are small with the bed up against the wall, so it’s surrounded by 3 walls. It was just a little weird because one of us (between my husband and I) would have to climb over the other if we had to get up in the middle of the night. This is the first time I’ve stayed at a hotel that didn’t supply wash cloths or cups in the room (they did supply towels). There’s also no coffee maker in the room. The staff were friendly and it was pretty quiet for being downtown. The location is great!

Pretty cool hotel with a modern vibe. The rooms are small with the bed up against the wall, so it’s surrounded by 3 walls. It was just a little weird because one of us (between my husband and I) would have to climb over the other if we had to get up in the middle of the night. This is the first time I’ve stayed at a hotel that didn’t supply wash cloths or cups in the room (they did supply towels). There’s also no coffee maker in the room. The staff were friendly and it was pretty quiet for being downtown. The location is great!

8

Juliana

2 de set. de 2025

·

A estadia foi de 3 noites

Best gym ever. Lovely and interesting common spaces. Great breakfast. Cool vibe. Rooms ideal for one but difficult if with another- small details like the ability to control one light fixture rather than all-or-nothing, become important when you don’t want to wake your sleeping companion. Also room can be controlled centrally which also means that your lights and blinds may come on while you are asleep if a mistake is made centrally as happened to me.

Best gym ever. Lovely and interesting common spaces. Great breakfast. Cool vibe. Rooms ideal for one but difficult if with another- small details like the ability to control one light fixture rather than all-or-nothing, become important when you don’t want to wake your sleeping companion. Also room can be controlled centrally which also means that your lights and blinds may come on while you are asleep if a mistake is made centrally as happened to me.

8

Gary

24 de jul. de 2025

·

A estadia foi de 2 noites

Nice hotel. Good energy and great location. Restaurants and bar and common areas are good form hanging out. Only shortcoming of the hotel is that the rooms are very small and the configuration of the bed being closed in on three sides made it difficult for two people to share and get in/out comfortably.

Nice hotel. Good energy and great location. Restaurants and bar and common areas are good form hanging out. Only shortcoming of the hotel is that the rooms are very small and the configuration of the bed being closed in on three sides made it difficult for two people to share and get in/out comfortably.

8

Crystal

29 de ago. de 2025

·

A estadia foi de 3 noites

The sirens and loud vehicles at night called for a horrible stay. Every night there was so much noise and the rooms advertised SOUNDPROOF! Not true at all. The rooms are also like cruise cabins rooms, very small.

The sirens and loud vehicles at night called for a horrible stay. Every night there was so much noise and the rooms advertised SOUNDPROOF! Not true at all. The rooms are also like cruise cabins rooms, very small.

8

MARIA ISABEL

4 de mai. de 2025

·

A estadia foi de 6 noites

Great location, close to riverwalk and public transit. There are lots of walkable places to eat. 4 stars for overall rating because of the room size. The room was slightly too small for me and my husband. Would have liked some more space to sit and eat or watch TV. You'd have to hop into bed to watch TV.

Great location, close to riverwalk and public transit. There are lots of walkable places to eat. 4 stars for overall rating because of the room size. The room was slightly too small for me and my husband. Would have liked some more space to sit and eat or watch TV. You'd have to hop into bed to watch TV.

6

Deborah

3 de ago. de 2025

·

A estadia foi de 2 noites

Pro's: nice staff, clean, good location, fun pop art everywhere. Con's: No valet parking! 50$ at a garage. No one to help with luggage. Minimalist room furnishings means no drawers to put away clothes, no place to put luggage, no place to put toiletries in bathroom, a sink the size of an airplane sink (water everywhere.) AND NO PHONE CHARGING STATIONS ON EITHER SIDE OF THE BED?!?!? Only on shelf across the room. 😳

Pro's: nice staff, clean, good location, fun pop art everywhere. Con's: No valet parking! 50$ at a garage. No one to help with luggage. Minimalist room furnishings means no drawers to put away clothes, no place to put luggage, no place to put toiletries in bathroom, a sink the size of an airplane sink (water everywhere.) AND NO PHONE CHARGING STATIONS ON EITHER SIDE OF THE BED?!?!? Only on shelf across the room. 😳

10

Nick

26 de out. de 2025

·

A estadia foi de 1 noite

First time at a citizen m. Is certainly a different kind of place, but we enjoyed it. Room is small, like access to the bed was from one side only, but very comfortable

First time at a citizen m. Is certainly a different kind of place, but we enjoyed it. Room is small, like access to the bed was from one side only, but very comfortable

6

Crystal

7 de out. de 2025

·

A estadia foi de 3 noites

I read many reviews across business and casual travelers and I don't consider myself bourgeois- which is why I selected price over brand and quality but I'll probably never stay here again. Ok so pro's and cons: Pros's Great and engaging team members- great staff!! Very comfy duvet- I wanted to buy it. Absolutely perfect as my room never changed temps and I was cold (more on that later!) Amazing towels- so fluffy, soft and absorbent Nice common areas- I was amused and loved the decor. Plenty of space to spread out, work or just hang out. Cons small room -there's no way I could stay with another person due to no expectation of any privacy. Horribly hard/stiff bed- My back progressively felt worse every day of stay. I do 12-20 trips a year; I can sleep virtually anywhere without issue; this was THE WORST BED I've ever slept in. The temp never changed despite my adjustments via the ipad. Nothing ever blew other than the ventilator to circulate air. There was puke outside the door for a full day (early AM when i left for work to late day- after 6 pm when i retuned); we couldnt clean that as soon as discovered? no real amenities here and I get itsscaled down for price. But go across the street to L7 for similar pricing (i certainly will!) and more quality. Leave this for backpackers who want a bed for a night or two.

I read many reviews across business and casual travelers and I don't consider myself bourgeois- which is why I selected price over brand and quality but I'll probably never stay here again. Ok so pro's and cons: Pros's Great and engaging team members- great staff!! Very comfy duvet- I wanted to buy it. Absolutely perfect as my room never changed temps and I was cold (more on that later!) Amazing towels- so fluffy, soft and absorbent Nice common areas- I was amused and loved the decor. Plenty of space to spread out, work or just hang out. Cons small room -there's no way I could stay with another person due to no expectation of any privacy. Horribly hard/stiff bed- My back progressively felt worse every day of stay. I do 12-20 trips a year; I can sleep virtually anywhere without issue; this was THE WORST BED I've ever slept in. The temp never changed despite my adjustments via the ipad. Nothing ever blew other than the ventilator to circulate air. There was puke outside the door for a full day (early AM when i left for work to late day- after 6 pm when i retuned); we couldnt clean that as soon as discovered? no real amenities here and I get itsscaled down for price. But go across the street to L7 for similar pricing (i certainly will!) and more quality. Leave this for backpackers who want a bed for a night or two.

6

Whitney N

4 de out. de 2025

·

A estadia foi de 5 noites

I am disappointed to have to leave this review. The hotel is stylish, with comfortable beds and nice location but that is where the good news ends. The bathrooms are in a glass enclosure in the center of the room, allowing zero privacy. This is the first hotel I have ever been to that didn’t offer their guests coffee in the morning. Not even a coffee maker in the room. And when I asked the bartender at the restaurant if there was coffee for the guests anywhere, she rang me up ($7 for 2 drip coffees) with an attitude I’ve rarely seen. Service was truly hit or miss. Cleaning during your stay literally only consisted of making the bed and changing the towels. If you’re okay with a very expensive mixed bag, take your chances.

I am disappointed to have to leave this review. The hotel is stylish, with comfortable beds and nice location but that is where the good news ends. The bathrooms are in a glass enclosure in the center of the room, allowing zero privacy. This is the first hotel I have ever been to that didn’t offer their guests coffee in the morning. Not even a coffee maker in the room. And when I asked the bartender at the restaurant if there was coffee for the guests anywhere, she rang me up ($7 for 2 drip coffees) with an attitude I’ve rarely seen. Service was truly hit or miss. Cleaning during your stay literally only consisted of making the bed and changing the towels. If you’re okay with a very expensive mixed bag, take your chances.

8

KrIs

27 de mai. de 2025

·

A estadia foi de 3 noites

The common spaces were fun and accessible. The room was smaller than expected- the king size bed was the width of the room so only accessible from one side. The shower and bathroom door were frosted glass - fine for my husband and me but it would be awkward to share with others.

The common spaces were fun and accessible. The room was smaller than expected- the king size bed was the width of the room so only accessible from one side. The shower and bathroom door were frosted glass - fine for my husband and me but it would be awkward to share with others.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

A equipe é frequentemente elogiada por ser simpática e prestativa, mas o modelo de autoatendimento e interações ocasionais rudes ou lentas levam a experiências mistas. A limpeza durante a estadia é feita mediante solicitação e pode ser limitada.

Avaliações dos hóspedes relacionadas

6

Krystal

18 de jul. de 2025

·

A estadia foi de 1 noite

This hotel appears to be geared toward "tech bro types," it seems. They have a kiosk that you need to use to check in yourself and make your own room key. After traveling all day, I appreciate a warm welcome and a staff member to assist me with these things. There were no washcloths or hand towels in the room, but one of the staff members who was at the front desk (not checking folks in) was nice and went and got me some. Also, I want an iron in the room, not down the hallway, and one that works, not some strange iron that you need to read directions (7 steps) on the poster on the wall in a very dark "iron heaven" room! They are just trying to be too tech/hip for their own good. The lobby space and lounge area were nice.

This hotel appears to be geared toward "tech bro types," it seems. They have a kiosk that you need to use to check in yourself and make your own room key. After traveling all day, I appreciate a warm welcome and a staff member to assist me with these things. There were no washcloths or hand towels in the room, but one of the staff members who was at the front desk (not checking folks in) was nice and went and got me some. Also, I want an iron in the room, not down the hallway, and one that works, not some strange iron that you need to read directions (7 steps) on the poster on the wall in a very dark "iron heaven" room! They are just trying to be too tech/hip for their own good. The lobby space and lounge area were nice.

2

Paul

12 de set. de 2025

·

A estadia foi de 3 noites

the front desk staff were rude.

the front desk staff were rude.

10

Emily

9 de out. de 2025

·

A estadia foi de 1 noite

Person who helped me check in was fabulous- very funny, friendly and helpful. I forgot her name but she was African American with long braids. Also the room was impeccably clean and comfortable

Person who helped me check in was fabulous- very funny, friendly and helpful. I forgot her name but she was African American with long braids. Also the room was impeccably clean and comfortable

4

Korey

6 de jul. de 2025

·

A estadia foi de 2 noites

Staff isn't very responsive but the hotel is nice. Not exactly what I was expecting from the pictures however,

Staff isn't very responsive but the hotel is nice. Not exactly what I was expecting from the pictures however,

10

Sarah

31 de jul. de 2025

·

A estadia foi de 3 noites

First time at CitizenM, and I really liked it. The ipad controls felt a bit confusing to start but I got the hang of it eventually! Staff were superb, so friendly and helpful. Canteen had plenty of choice. I would have appreciated coffee in the room, but also appreciate that might be a Brit thing. Overall I would recommend and will stay again.

First time at CitizenM, and I really liked it. The ipad controls felt a bit confusing to start but I got the hang of it eventually! Staff were superb, so friendly and helpful. Canteen had plenty of choice. I would have appreciated coffee in the room, but also appreciate that might be a Brit thing. Overall I would recommend and will stay again.

8

Natalie

23 de nov. de 2025

·

A estadia foi de 2 noites

Front desk staff at check-in was extremely rude, rooms are very small especially for more than 1 person, location is great. Lots of usual amenities like robes or water bottles not available. No option of having anything brought to room, essentially a self service hotel which we didn’t realize. Likely wouldn’t recommend staying here until trying to be on a budget, you get what you pay for in terms of price. If you don’t care or aren’t picky about usual perks of a hotel, then this is a good option in a good central location.

Front desk staff at check-in was extremely rude, rooms are very small especially for more than 1 person, location is great. Lots of usual amenities like robes or water bottles not available. No option of having anything brought to room, essentially a self service hotel which we didn’t realize. Likely wouldn’t recommend staying here until trying to be on a budget, you get what you pay for in terms of price. If you don’t care or aren’t picky about usual perks of a hotel, then this is a good option in a good central location.

10

Iain

9 de out. de 2025

·

A estadia foi de 1 noite

Great hotel in a fantastic location. Hotel staff are excellent and very friendly.

Great hotel in a fantastic location. Hotel staff are excellent and very friendly.

2

Chen

17 de jun. de 2025

·

A estadia foi de 3 noites

The front desk there are rude, I met 2, first one is a lady, and second one is a man, but all them are very impatient, what’s worse, the room was sooooooo small, I can’t even opened up my suitcase! I won’t choose CitizenM again

The front desk there are rude, I met 2, first one is a lady, and second one is a man, but all them are very impatient, what’s worse, the room was sooooooo small, I can’t even opened up my suitcase! I won’t choose CitizenM again

10

Christopher

20 de ago. de 2025

·

A estadia foi de 3 noites

Ambassador went out of his way when the place was overbooked. He needs a raise!!! Went above and beyond to accommodate us at 2am due to flight delays.

Ambassador went out of his way when the place was overbooked. He needs a raise!!! Went above and beyond to accommodate us at 2am due to flight delays.

10

Keith

20 de nov. de 2025

·

A estadia foi de 3 noites

Staff was excellent

Staff was excellent

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Localização muito central e acessível a pé para o Riverwalk, Millennium Park, Michigan Ave e transporte público. Alguns hóspedes observam ruído da rua à noite.

Avaliações dos hóspedes relacionadas

10

Susan

25 de jul. de 2025

·

A estadia foi de 1 noite

Very modern and great working spaces! Location is great

Very modern and great working spaces! Location is great

10

Javier

1 de set. de 2025

·

A estadia foi de 2 noites

Great location

Great location

10

ERICA

23 de ago. de 2025

·

A estadia foi de 2 noites

Great place to stay! Within walking distance to nearly everything.

Great place to stay! Within walking distance to nearly everything.

8

Dirk

27 de mai. de 2025

·

A estadia foi de 4 noites

Great location to start any city exploration. Rooms are very small. No coffee machine in room. Street noise can be on the loud side at night, especially on weekends when people with modified exhaust systems on cars or motorcycles need to show off. Since the surrounding streets have 2 decks/layers, the sound of these modified cars and motorcycles is amplified...maybe the city of Chicago should consider a noise ordinance at one point :-)

Great location to start any city exploration. Rooms are very small. No coffee machine in room. Street noise can be on the loud side at night, especially on weekends when people with modified exhaust systems on cars or motorcycles need to show off. Since the surrounding streets have 2 decks/layers, the sound of these modified cars and motorcycles is amplified...maybe the city of Chicago should consider a noise ordinance at one point :-)

10

Wei

27 de jul. de 2025

·

A estadia foi de 5 noites

Perfect location, friendly stuff. Lovely atmosphere. Room is small, but it’s downtown so I can’t complain.

Perfect location, friendly stuff. Lovely atmosphere. Room is small, but it’s downtown so I can’t complain.

10

Nicole

8 de jul. de 2025

·

A estadia foi de 2 noites

Great location. Felt very safe and walkable to many attractions in the area. Great safe, clean rooms - would absolutely rebook!

Great location. Felt very safe and walkable to many attractions in the area. Great safe, clean rooms - would absolutely rebook!

10

Isabel

1 de ago. de 2025

·

A estadia foi de 2 noites

First time solo travel and decided to stay with CitizenM and it was COMPLETELY worth it, in an ideal central location to many of the attractions available around the city and super close to millennium park, loved it and found it easy to navigate around and if you book at a good time the price is reasonable. 10/10 would 100% book again.

First time solo travel and decided to stay with CitizenM and it was COMPLETELY worth it, in an ideal central location to many of the attractions available around the city and super close to millennium park, loved it and found it easy to navigate around and if you book at a good time the price is reasonable. 10/10 would 100% book again.

10

Madhur

18 de mai. de 2025

·

A estadia foi de 4 noites

Great value for money. Great location, breakfast and gymn. Decor is a bit avante garde,

Great value for money. Great location, breakfast and gymn. Decor is a bit avante garde,

10

Alicia

27 de set. de 2025

·

A estadia foi de 1 noite

The living room and outdoor space was a great touch. Location was excellent.

The living room and outdoor space was a great touch. Location was excellent.

10

Laura

12 de ago. de 2025

·

A estadia foi de 3 noites

Super fun place to stay in the heart of Chicago. The lights and shades are controlled by an IPad. One of the many features is the ability to change the color and intensity of the lights. There are also built in "mood" sound tracks to play to help you unwind, relax, or focus. The location couldn't be better, just steps from shopping, river strolling, and amazing restaurants.

Super fun place to stay in the heart of Chicago. The lights and shades are controlled by an IPad. One of the many features is the ability to change the color and intensity of the lights. There are also built in "mood" sound tracks to play to help you unwind, relax, or focus. The location couldn't be better, just steps from shopping, river strolling, and amazing restaurants.

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O café da manhã é frequentemente elogiado e as opções do bar/disponíveis 24 horas são convenientes, embora os preços variem. Vários hóspedes não gostaram da falta de café gratuito ou no quarto e relataram inconsistências ocasionais.

Avaliações dos hóspedes relacionadas

10

Emily

12 de mai. de 2025

·

A estadia foi de 2 noites

Very clean room with such fun features. We loved the curtains/blinds controls, the colors, and especially the shower!!! Would have preferred an additional sheet below the duvet cover. Also, shelves are ok but what about drawers?? Door to bathroom slammed really hard and loud. Everything else was awesome especially the breakfast!!!

Very clean room with such fun features. We loved the curtains/blinds controls, the colors, and especially the shower!!! Would have preferred an additional sheet below the duvet cover. Also, shelves are ok but what about drawers?? Door to bathroom slammed really hard and loud. Everything else was awesome especially the breakfast!!!

10

Theodore

15 de mai. de 2025

·

A estadia foi de 2 noites

Great location in a great city. Don’t miss Citizen M’s breakfast buffet! It was a great way to start the day.

Great location in a great city. Don’t miss Citizen M’s breakfast buffet! It was a great way to start the day.

10

Jennie

20 de jul. de 2025

·

A estadia foi de 3 noites

Great location, friendly staff. Saved my luggages due to early arrival. I did not include breakfast in my package but I tried it once and it did not disappoint.

Great location, friendly staff. Saved my luggages due to early arrival. I did not include breakfast in my package but I tried it once and it did not disappoint.

10

Mamahawa

31 de ago. de 2025

·

A estadia foi de 1 noite

Solid breakfast options!

Solid breakfast options!

10

Carmen S

15 de jul. de 2025

·

A estadia foi de 3 noites

Great location. Loved that the restaurant was open 24/7, especially since we arrived at 1:30AM and hadn’t had anything to eat.

Great location. Loved that the restaurant was open 24/7, especially since we arrived at 1:30AM and hadn’t had anything to eat.

8

brendon

12 de out. de 2025

·

A estadia foi de 1 noite

The stay was great, staff was friendly, room was very clean. I love the ipad to control everything Only downside was having to go back down to the 4th floor just to fill up our water bottles, and when my wife and i were just having a drink and watching tv in the common area i ordered chicken nachos, the bartedner said theres not alot of chicken on them, which i said it was fine , i didnt see any chicken as i started eating Figured it was burried under the mound of sour cream there ended up being no chicken at all and we didnt feel like waiting for them to cook any chicken but other than that a little noisy in the room on the 12 floor , but still a good experience

The stay was great, staff was friendly, room was very clean. I love the ipad to control everything Only downside was having to go back down to the 4th floor just to fill up our water bottles, and when my wife and i were just having a drink and watching tv in the common area i ordered chicken nachos, the bartedner said theres not alot of chicken on them, which i said it was fine , i didnt see any chicken as i started eating Figured it was burried under the mound of sour cream there ended up being no chicken at all and we didnt feel like waiting for them to cook any chicken but other than that a little noisy in the room on the 12 floor , but still a good experience

8

Michael

19 de ago. de 2025

·

A estadia foi de 3 noites

Great location and wonderful modern amenities. Staff is very nice. Room is small, particularly for two people. Breakfast is very mediocre.

Great location and wonderful modern amenities. Staff is very nice. Room is small, particularly for two people. Breakfast is very mediocre.

6

Tracy

21 de ago. de 2025

·

A estadia foi de 2 noites

This hotel is great for location and has a wonderful covered Patio. The service is not up to par. I don't want self check in. Complimentary coffee should be a minimum, I went to Starbucks rather than pay them for coffee. The ironing room might seem like a good idea but the lighting is dim, the steamer/iron is difficult to use and there could be a back up. Just put a regular iron in there and turn up the lights! Crawling over my husband everytime I had to get up and use the bathroom was a real annoyance as you can only access the bed from one side. The place looks great but doesn't function well.

This hotel is great for location and has a wonderful covered Patio. The service is not up to par. I don't want self check in. Complimentary coffee should be a minimum, I went to Starbucks rather than pay them for coffee. The ironing room might seem like a good idea but the lighting is dim, the steamer/iron is difficult to use and there could be a back up. Just put a regular iron in there and turn up the lights! Crawling over my husband everytime I had to get up and use the bathroom was a real annoyance as you can only access the bed from one side. The place looks great but doesn't function well.

10

Christine

17 de ago. de 2025

·

A estadia foi de 2 noites

This is a very modern and stylish hotel, located near a major crossing from the Loop to the Magnificent Mile and a straight walk to the West Loop. In other words, a great place to stay if you like to walk—and Chicago is a truly great walking city. The service is exceptional—very nice staff and great technology that is not just clever, but it works reliably. The lobby and bar are decorated with great primary colors and has a capacious bar/breakfast space, an outdoor terrace and a living room. The individual hotel rooms are simple, but very nice. Breakfast buffet was outstanding in general, but also with terrific service and a very reasonable price.

This is a very modern and stylish hotel, located near a major crossing from the Loop to the Magnificent Mile and a straight walk to the West Loop. In other words, a great place to stay if you like to walk—and Chicago is a truly great walking city. The service is exceptional—very nice staff and great technology that is not just clever, but it works reliably. The lobby and bar are decorated with great primary colors and has a capacious bar/breakfast space, an outdoor terrace and a living room. The individual hotel rooms are simple, but very nice. Breakfast buffet was outstanding in general, but also with terrific service and a very reasonable price.

8

Daniel

24 de ago. de 2025

·

A estadia foi de 3 noites

Love the concept and the European influence, which, of course, means tiny. Not necessarily a bad thing, just getting in and out of bed for the person sleeping near the wall can be a bit awkward. The toilet/shower unit leaked onto the main room floor, not a deal breaker. 24 hour bar and food options, is a nice convenience. A small complaint; when I ordered one of their specialty drinks they were out of the ingredient. It seems to me if yu have a specialty drink on your menu you would be sure to have the necessary ingredients. Overall, quite good experience, with these minor complaints. A quite good breakfast option at a reasonable price. If you're looking for a fun European style experience, give it a try.

Love the concept and the European influence, which, of course, means tiny. Not necessarily a bad thing, just getting in and out of bed for the person sleeping near the wall can be a bit awkward. The toilet/shower unit leaked onto the main room floor, not a deal breaker. 24 hour bar and food options, is a nice convenience. A small complaint; when I ordered one of their specialty drinks they were out of the ingredient. It seems to me if yu have a specialty drink on your menu you would be sure to have the necessary ingredients. Overall, quite good experience, with these minor complaints. A quite good breakfast option at a reasonable price. If you're looking for a fun European style experience, give it a try.

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

10

Fabiano Lopes

17 de ago. de 2026

·

A estadia foi de 1 noite

Ótima localização, no centro de Chicago, com ótimas opções de passeios e alimentação

Ótima localização, no centro de Chicago, com ótimas opções de passeios e alimentação

10

Maykon

27 de abr. de 2026

·

A estadia foi de 3 noites

Hotel muito bem localizado, quartos pequenos porém serviram bem

Hotel muito bem localizado, quartos pequenos porém serviram bem

10

Lorena Etienne

13 de nov. de 2025

·

A estadia foi de 3 noites

hotel moderno, bem equipado, quartos funcionais, equipe atenciosa

hotel moderno, bem equipado, quartos funcionais, equipe atenciosa

10

Marcus

5 de nov. de 2025

·

A estadia foi de 1 noite

Localização e conveniência

Localização e conveniência

10

Sergio

19 de jul. de 2025

·

A estadia foi de 3 noites

Hotel com excelente localização, pessoal da recepção excepcional, educados , gentis e prestativos. Quarto pequeno , no entanto, coube minha bagagem , muito limpo e colchão novo, tudo muito tecnológico e fácil . O único episódio desagradável foi quando chegamos que a moça que fica no bar foi bem grosseira, pois nos viu tentando subir no elevador por 3x e não nos avisou que seria necessário escanear o cartão do quarto no próprio elevador . Isso minha filha e eu estávamos com 8 volumes e quando pedi ajuda ela foi bem hostil . Posteriormente, essa mesma moça continuou com indiferença e monossilábica café da manhã. Para ela , as perguntas que eu fazia era muito óbvias , como se eu trabalhasse lá como ela . Enfim, nem gravei o nome dela , afinal, não permiti que estragasse meus dias em Chicago e com o restante do pessoal maravilhoso.

Hotel com excelente localização, pessoal da recepção excepcional, educados , gentis e prestativos. Quarto pequeno , no entanto, coube minha bagagem , muito limpo e colchão novo, tudo muito tecnológico e fácil . O único episódio desagradável foi quando chegamos que a moça que fica no bar foi bem grosseira, pois nos viu tentando subir no elevador por 3x e não nos avisou que seria necessário escanear o cartão do quarto no próprio elevador . Isso minha filha e eu estávamos com 8 volumes e quando pedi ajuda ela foi bem hostil . Posteriormente, essa mesma moça continuou com indiferença e monossilábica café da manhã. Para ela , as perguntas que eu fazia era muito óbvias , como se eu trabalhasse lá como ela . Enfim, nem gravei o nome dela , afinal, não permiti que estragasse meus dias em Chicago e com o restante do pessoal maravilhoso.

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 14:00 a 23:59

Antes das 11:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

setembro 2026

outubro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

Os clientes deverão completar o registo online no alojamento através de um link seguro antes da chegada. Os clientes irão receber um e-mail 24 horas antes da chegada com instruções para o check-in. Os funcionários da receção irão receber os clientes à chegada. Recomenda-se que os hóspedes descarreguem a aplicação do alojamento Marriott Bonvoy antes do check-in. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.

O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.

Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
No check-in, terá de apresentar identificação oficial com fotografia e um cartão de crédito para a eventualidade de despesas suplementares.
Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
Este alojamento aceita cartões de crédito e cartões de débito; não se aceita numerário
Este alojamento reserva-se o direito de efetuar uma pré-autorização do cartão de crédito do cliente antes da chegada.
É possível efetuar transações sem numerário
É estritamente proibida a realização de festas ou eventos de grupo no local.
Aceitam-se estadias prolongadas
O alojamento não pode garantir quartos sem ruído
O alojamento dispõe dos seguintes elementos de segurança: extintor e detetor de fumo.

Apenas é permitido o acesso aos quartos a clientes registados.
Não é necessário automóvel para aceder ao alojamento.
Disponibilização de opções de pagamento sem numerário em todas as transações.
O alojamento disponibiliza check-in sem contacto e check-out sem contacto.
Este alojamento aberto à comunidade LGBTQ+ aceita clientes de qualquer orientação sexual e identidade de género.

Tarifa de pequeno-almoço buffet: 20.50 USD por pessoa (valor aproximado)
Taxa de check-out tardio: 69 USD (sujeito a disponibilidade)

A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.