Sanora Villa Sanur by Ini Vie Hospitality

Vi hadde et flott opphold her med hyggelig personale som var behjelpelig med alt som vi hadde behov for . Stedet tilbyr god mat og ligger sentralt til med gåavstand til det meste. Vi hadde et flott opphold her.

Very nice villa, clean and large space. A Thai restaurant connected to the front office. Very friendly staff.

親子4人で宿泊しました。子供は小4と小1です。 ベッドルームが2つあり、部屋ごとにキングベット1台ずつとバスとトイレがあり、リビングとダイニングはとてもゆったりしていて素敵でした！ 内装もおしゃれだし、プールはもちろんいつでも入れて最高の滞在でした。 日本では信じられない価格だと思います。 スタッフの皆さんもいつも笑顔で、本当に親切でした。 シャワーやお風呂のお湯が出たり出なかったりと、小さなトラブルはありましたがそれも許せるくらい素敵なヴィラだと思います！

We stayed at Sanora Villas for three weeks. The villa itself is okay and generally well equipped. Breakfast is limited to one plate per person but acceptable. Staff are polite, yet the location is on a main road, so open windows can be noisy. Serious issues occurred during our stay. While we were away (still paying), management carried out renovations in our villa, including bathroom painting. The strong paint smell spread throughout the villa, causing severe headaches. One bedroom and bathroom became unusable, which is unacceptable for a paid two-bedroom, two-bathroom villa. Additionally, our private pool was unavailable for a day due to lack of pre-chlorination. When we asked for an alternative room, we were told everything was fully booked. Only after threatening to leave did staff “find” another room. The management offered a complimentary dinner as compensation, but only after WE requested it: first 20% off, then 30%, and finally free. Due to the headaches from the paint fumes, we couldn’t use it. After long discussions, we received a three-night refund, which still doesn’t reflect the disruption. In summary: the villa is okay and staff are polite, but handling of problems was unprofessional and disappointing. Without these issues, the stay might have been positive, but under these circumstances, we cannot recommend Sanora Villas.

Very good!