Homewood Suites by Hilton Oklahoma City Quail Springs

The staff was amazing and the hotel was excellent! Would highly recommend!

Breakfast was ok Think the room could be touched up a bit. We stayed at 3 different chains this trip and I thought the linens could be nicer, softer… Didn’t really understand the temperature adjustments. For older folks the floor in tub was a little slippery.

Excellent stay.

Got to the hotel at 11pm and was told our room smelled of marijuana. The room was for 2 queen beds and I was told the only room we could be moved to was a single queen. This obviously was not going to work with 2 kids and 2 adults. The simple solution would have been for the staff to call earlier in the day to make us aware of the situation. If they would have done this I could have found appropriate accommodations for my family. Instead I had to finish my drive home throughout the night. This by far was the worst customer service i have ever experienced with a hotel.

This is such a wonderful hotel! We have stayed here many times. The staff is always so friendly and welcoming. It is a quiet location but close enough to restaurants and shopping. If I could give them more starts I would!