Name: The Portman Ritz-Carlton Shanghai
Address: 1376 Nanjing Xi Road., Xangai, CN
Price range: US$ 215–US$ 5.566 per night
Rating: 8.75

O que pensam os hóspedes

No The Portman Ritz-Carlton Shanghai, os viajantes elogiam consistentemente o serviço amigável e atencioso e a localização central, perto de lojas e do metrô, enquanto vários observam que os quartos, embora geralmente confortáveis, parecem datados e poderiam se beneficiar de uma renovação.

As instalações, como o lounge exclusivo, a academia e as piscinas internas/externas, recebem elogios frequentes. O café da manhã é amplamente considerado saboroso e variado, embora alguns hóspedes mencionem multidões ou preços elevados. A limpeza é geralmente alta, com problemas ocasionais, como odores ou pequenos problemas de manutenção relatados. Espere conforto clássico e comodidades sólidas em um ambiente ligeiramente antiquado.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

Muitos hóspedes destacam o excelente lounge exclusivo, além de uma academia bem equipada e piscinas internas/externas; alguns também mencionam acesso ao spa/sauna e um bar elegante. Alguns mencionam que as instalações parecem datadas em algumas áreas.

Avaliações dos hóspedes relacionadas

10

Thijs

11 de jul. de 2024

·

A estadia foi de 4 noites

Had a junior suite, the lounge and especially the staff in the lounge (Tina and ?) are amazing! Food is of good quality, location is nice, limo and laundry service are superb. The suite service made it a real Ritz Carlton experience.

10

Chris

11 de jul. de 2024

·

A estadia foi de 3 noites

I have stayed at the Portman hotel regularly on business trip to Shanghai. It is a great hotel with large room. Good breakfast and excellent pool and gym. Well located for downtown Shanghai.

10

Masaki

11 de jul. de 2025

·

A estadia foi de 2 noites

施設はとても快適。ジムやプール、サウナなど充実。スタッフの応対も丁寧。ラウンジも快適、朝食も美味しく、堪能。また機会があれば泊まりたい。

10

Michael

9 de set. de 2025

·

A estadia foi de 6 noites

Always great to stay at Portman Ritz-Carlron in Shanghai. Great spacious rooms , well equipped gym and nice food.

10

Farah

22 de jul. de 2025

·

A estadia foi de 3 noites

Pour les familles. C’est parfait! L’accueil, l’accès au spa, piscine, salle de sport.

10

WILLIAM

27 de nov. de 2025

·

A estadia foi de 3 noites

Excellent room and wonderful service , the club lounge is outstanding

10

Louise

10 de out. de 2025

·

A estadia foi de 2 noites

Club lounge was excellent.

10

Kermit

29 de nov. de 2023

·

A estadia foi de 4 noites

The Ritz are consistently great hotels. The suite we had was extremely clean and comfortable. The hotel is basically spotless inside and out. The bar lounge is elegant and well staffed. Breakfast and lunch buffets are out of this world in terms of variety service and cleanliness. We enjoyed the service and food daily with no regrets. Our advice might be to download a taxi app to help get a cab to return at night because they all work that way now. Great hotel. Classy staff and management. Everyone knows their part and performs to perfection. Stay here.

10

Elisabetta

16 de ago. de 2023

·

A estadia foi de 4 noites

The hotel is excellent: comfortable room, careful personnel, fast elevator, well located (600m from metro stop Jin'an Temple; in the middle of the stopping area; nice bars and restaurants nearby). Highlight: the indoor and outdoor pool (almost unique feature in Shanghai).

8

Jean-Francois

20 de jul. de 2023

·

A estadia foi de 7 noites

Well located and convenient. Trusted brand-name. However, as the hotel is old, many facilities are not up-to-date (lack of power sockets in the room and bathroom, ...)

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

Os quartos e as áreas públicas são geralmente muito limpos, com várias avaliações elogindo a manutenção impecável. Alguns relatam odores, um colchão manchado ou cheiro persistente de cigarro.

Avaliações dos hóspedes relacionadas

10

Fa

11 de set. de 2024

·

A estadia foi de 5 noites

Right in the downtown area of PuXi. Location is perfect! The room seems a little outdated but still very clean. Staff is very friendly and prompt. Breakfast buffet has a wide selection from Chinese to western options.

10

Deena

17 de nov. de 2025

·

A estadia foi de 4 noites

The room was perfect, very clean and the staff was very accommodating.

6

Hoi Yan

12 de abr. de 2025

·

A estadia foi de 1 noite

清潔需要改善，我之前住15樓發現床褥有污跡跟住調去23樓

10

Wei

24 de set. de 2025

·

A estadia foi de 8 noites

The Portman Ritz-Carlton Shanghai is located at the old French Concession, one of the city's most exclusive neighborhoods and also very convenient shopping district. Many restaurants and several shopping malls are steps away from the hotel. It's also very close to subway station. The property has an upscale appearance inside and out. Most staffs were pleasantly polite and helpful; room was clean and well equipped; breakfast buffet selection was quality and substantial. It'd be my first choice when I return to Shanghai next trip.

10

XIAOWEN

14 de nov. de 2025

·

A estadia foi de 2 noites

The room is super clean, the breakfast is delicious and has a variety of options. The front desk stuff is very nice.

10

HSIU YUAN

20 de out. de 2025

·

A estadia foi de 2 noites

Clean and comfortable

10

IGOR

14 de abr. de 2024

·

A estadia foi de 2 noites

Very nice, clean and safe hotel. Always stay there when I have trip to Shanghai

10

Beiqi

6 de jun. de 2025

·

A estadia foi de 8 noites

My stay at Portman was perfect! Besides its excellent location and elegant decor, the staff was incredibly lovely and cordial. Their hospitality and courtesy were superb. I would like to give my special thanks to Helen who patiently helped me solve my issues and accommodated my requests. With utmost kindness, she continuously ensured that my 8-day stay at Portman was joyful. She also updated me about the fast-changing nearby shopping malls, restaurants, and boutiques. My room was constantly crystal clean with pink roses and everything was perfectly placed. Therefore, I will definitely stay at Portman again when I come back to Shanghai next time.

6

Robin

4 de jun. de 2025

·

A estadia foi de 2 noites

Room was dated and smelled moldy.

10

Sum Sum

23 de out. de 2024

·

A estadia foi de 4 noites

The hotel is excellent in terms of staff, breakfast, service and room size. The only problem was that I could smell cigarette in my room which was supposed to be non smoking.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos são confortáveis e, às vezes, espaçosos, mas muitos descrevem a decoração e os acessórios como datados e precisando de modernização. Comentários recorrentes incluem tomadas limitadas, problemas ocasionais com o ar condicionado ou odores e opiniões mistas.

Avaliações dos hóspedes relacionadas

8

JACQUES

9 de ago. de 2025

·

A estadia foi de 4 noites

La literie très confortable. Le club lounge très agréable et calme. La proximité avec des centres commerciaux. Hotel 5étoiles un peu ancien qui mériterait un raffraichissement.

8

Niels

29 de out. de 2025

·

A estadia foi de 4 noites

Very pleasant staff everywhere Dated hotel Great location

8

Minghui

14 de jul. de 2025

·

A estadia foi de 1 noite

Nice grand hotel, even it’s a bit dated, but very well maintained. Rooms are good size in this location, but the view from our rooms are not great. Breakfast is good, not outstanding though. Staffs are ok, only if you ask something, they will talk to you.

8

Jennifer

20 de ago. de 2024

·

A estadia foi de 3 noites

This is not exactly Ritz Carlton's standard. The room is small and not well maintained. We felt the room is similar to a 3-star hotel. The breakfast is great, but we hope to have oatmeal and soft-tofu in the morning.

10

Claus

24 de fev. de 2026

·

A estadia foi de 2 noites

As always great Ritz Carlton Service, location is perfect, however the rooms are super old - we stayed there over 12 years ago and the rooms needed renovation than, and they STILL is in badly need of renovation.

6

Chao

1 de ago. de 2023

·

A estadia foi de 1 noite

I stayed in skyline room for one night, staff are friendly, AC in the room has poor quality, not in a fine condition or

8

Jean-Francois

20 de jul. de 2023

·

A estadia foi de 7 noites

Well located and convenient. Trusted brand-name. However, as the hotel is old, many facilities are not up-to-date (lack of power sockets in the room and bathroom, ...)

6

Robin

4 de jun. de 2025

·

A estadia foi de 2 noites

Room was dated and smelled moldy.

10

Francesco

3 de jul. de 2024

·

A estadia foi de 2 noites

Very good hotel: Liked: room is ok, very good breakfast, internal and external swimming pool, gym. Not liked much: rooms are a bit old and need some upgrade, not enough free power plugs, room light is insufficient.

10

Sum Sum

23 de out. de 2024

·

A estadia foi de 4 noites

The hotel is excellent in terms of staff, breakfast, service and room size. The only problem was that I could smell cigarette in my room which was supposed to be non smoking.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

O serviço se destaca, frequentemente descrito como amigável, atencioso e personalizado, com a equipe muitas vezes indo além. Reclamações ocasionais mencionam grosseria ou disputas de cobrança no check-out.

Avaliações dos hóspedes relacionadas

10

Lorraine

9 de out. de 2025

·

A estadia foi de 1 noite

As ever the Portman Ritz Carlton was perfect arranged balloons, cake and card for my daughters birthday, wonderful service every time, thank you

10

Troy

23 de set. de 2025

·

A estadia foi de 5 noites

The staff really stood out as the best part of staying here, they were always available, helpful and friendly. The location is amazing as well.

10

WILLIAM

27 de nov. de 2025

·

A estadia foi de 3 noites

Excellent room and wonderful service , the club lounge is outstanding

10

Merbert

6 de nov. de 2025

·

A estadia foi de 5 noites

Well kept property. Great location. Manager Aileen Hu at Club Collection provided attentive personal assistance professionally.

10

Veronica

26 de set. de 2025

·

A estadia foi de 7 noites

Was not expecting over £500 deposit to be taken from us on arrival. Some staff rude and unhelpful but wonderful choice of breakfast. Extras in hotel very expensive

2

Lily

29 de jul. de 2024

·

A estadia foi de 2 noites

The lady who checked us out was cold. She made me pay for my and the kids' breakfast even though we didn't go to the buffet on the 2nd morning. (The buffet staff scanned my room card on the first day, we didn't go on the 2nd day, so my room card wasn't scanned, she should have the records) When we checked in, the front desk strongly recommended the breakfast package, I said sure I will try it. We went to the buffet on the first morning. The breakfast was not good, but it was expensive compared to other hotels. They didn't tell me that I had to call and cancel the breakfast if I didn’t want it on the second day. The other hotels I have stayed only charge if we went to the breakfast. I am very disappointed.

10

yali

23 de set. de 2025

·

A estadia foi de 4 noites

Excellent service. Best location in the town.

10

Merbert

17 de nov. de 2024

·

A estadia foi de 5 noites

Attentive staff. Speedy service response.

10

John Oliver

20 de mai. de 2025

·

A estadia foi de 2 noites

What a wonderful experience. Service was terrific, food was wonderful and Frank, the guest services manager, could not have been more helpful and an example of what the word “hospitality” means. Would definitely be my first choice.

10

Ursula Yee Har

20 de nov. de 2025

·

A estadia foi de 3 noites

Very nice hotel, flexible services and friendly staff

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Consistentemente elogiado por sua localização central e conveniente para compras, restaurantes e acesso ao metrô na área de Jing'an. Adequado tanto para viagens de negócios quanto para passeios turísticos.

Avaliações dos hóspedes relacionadas

10

Ninoslav

7 de mai. de 2023

·

A estadia foi de 11 noites

This hotel was a few minutes walk from my work. Great location with many restaurants near by. Practical location for exploration of the city.

10

Mardo

7 de mar. de 2025

·

A estadia foi de 1 noite

great location the area is buzzing with life

10

haoxiang

17 de nov. de 2024

·

A estadia foi de 2 noites

Great location.

10

HueiChun

17 de abr. de 2025

·

A estadia foi de 3 noites

The staff were extremely helpful and polite. The location is convenient for sightseeing, shopping.

10

Wei

24 de set. de 2025

·

A estadia foi de 8 noites

The Portman Ritz-Carlton Shanghai is located at the old French Concession, one of the city's most exclusive neighborhoods and also very convenient shopping district. Many restaurants and several shopping malls are steps away from the hotel. It's also very close to subway station. The property has an upscale appearance inside and out. Most staffs were pleasantly polite and helpful; room was clean and well equipped; breakfast buffet selection was quality and substantial. It'd be my first choice when I return to Shanghai next trip.

10

Shazzasbazzar

28 de jul. de 2024

·

A estadia foi de 2 noites

The location was ideal.

10

HUNG

24 de set. de 2025

·

A estadia foi de 2 noites

It is truly one of the nicest hotels in town. As part of the architectural design team of the project 35 years ago, I’m proud of it stands the test of time. The location is unbeatable. Highly recommended.

10

Monty

24 de out. de 2023

·

A estadia foi de 2 noites

Best location, reasonably priced, I will stay again.

10

Hsiu-Hsiang

8 de out. de 2025

·

A estadia foi de 1 noite

Nice hotel and nice location

10

Rebecca

18 de jun. de 2025

·

A estadia foi de 3 noites

The service was outstanding. Great location, rooms, F&B on a high level. I would definitely recommend this hotel.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O café da manhã é amplamente elogiado pela variedade e qualidade, e alguns destacam o forte setor de alimentos e bebidas em geral. Alguns mencionam multidões, preços altos ou ofertas médias no lounge.

Avaliações dos hóspedes relacionadas

10

Jimmy

26 de out. de 2025

·

A estadia foi de 3 noites

早餐很好，就是有点拥挤。客房整洁明亮，员工服务到位。

10

Thijs

11 de jul. de 2024

·

A estadia foi de 4 noites

Had a junior suite, the lounge and especially the staff in the lounge (Tina and ?) are amazing! Food is of good quality, location is nice, limo and laundry service are superb. The suite service made it a real Ritz Carlton experience.

10

Masaki

11 de jul. de 2025

·

A estadia foi de 2 noites

施設はとても快適。ジムやプール、サウナなど充実。スタッフの応対も丁寧。ラウンジも快適、朝食も美味しく、堪能。また機会があれば泊まりたい。

10

Fa

11 de set. de 2024

·

A estadia foi de 5 noites

Right in the downtown area of PuXi. Location is perfect! The room seems a little outdated but still very clean. Staff is very friendly and prompt. Breakfast buffet has a wide selection from Chinese to western options.

10

Kermit

29 de nov. de 2023

·

A estadia foi de 4 noites

The Ritz are consistently great hotels. The suite we had was extremely clean and comfortable. The hotel is basically spotless inside and out. The bar lounge is elegant and well staffed. Breakfast and lunch buffets are out of this world in terms of variety service and cleanliness. We enjoyed the service and food daily with no regrets. Our advice might be to download a taxi app to help get a cab to return at night because they all work that way now. Great hotel. Classy staff and management. Everyone knows their part and performs to perfection. Stay here.

10

Veronica

26 de set. de 2025

·

A estadia foi de 7 noites

Was not expecting over £500 deposit to be taken from us on arrival. Some staff rude and unhelpful but wonderful choice of breakfast. Extras in hotel very expensive

8

Jennifer

20 de ago. de 2024

·

A estadia foi de 3 noites

This is not exactly Ritz Carlton's standard. The room is small and not well maintained. We felt the room is similar to a 3-star hotel. The breakfast is great, but we hope to have oatmeal and soft-tofu in the morning.

2

Lily

29 de jul. de 2024

·

A estadia foi de 2 noites

The lady who checked us out was cold. She made me pay for my and the kids' breakfast even though we didn't go to the buffet on the 2nd morning. (The buffet staff scanned my room card on the first day, we didn't go on the 2nd day, so my room card wasn't scanned, she should have the records) When we checked in, the front desk strongly recommended the breakfast package, I said sure I will try it. We went to the buffet on the first morning. The breakfast was not good, but it was expensive compared to other hotels. They didn't tell me that I had to call and cancel the breakfast if I didn’t want it on the second day. The other hotels I have stayed only charge if we went to the breakfast. I am very disappointed.

10

XIAOWEN

14 de nov. de 2025

·

A estadia foi de 2 noites

The room is super clean, the breakfast is delicious and has a variety of options. The front desk stuff is very nice.

10

Rebecca

18 de jun. de 2025

·

A estadia foi de 3 noites

The service was outstanding. Great location, rooms, F&B on a high level. I would definitely recommend this hotel.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Mês	Preço médio
janeiro	US$ 185
fevereiro	US$ 164
março	US$ 213
abril	US$ 204
maio	US$ 313
junho	US$ 191
julho	US$ 177
agosto	US$ 179
setembro	US$ 213
outubro	US$ 238
novembro	US$ 226
dezembro	US$ 203

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $603
18 $364	19 $393	20 $349	21 $384	22 $299	23 $283	24 $361
25 $243	26 $263	27 $288	28 $296	29 $272	30 $246	31 $232

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1 $252	2 $628	3 $400	4 $5.566	5 $296	6 $338	7 $296
8 $281	9 $393	10 $281	11 $289	12 $340	13 $306	14 $252
15 $222	16 $252	17 $281	18 $281	19 $281	20 $237	21 $244
22 $239	23 $266	24 $274	25 $311	26 $415	27	28 $237
29 $215	30 $230

The Portman Ritz-Carlton Shanghai

Preços para The Portman Ritz-Carlton Shanghai

Preços médios mensais

Sobre este alojamento

Localização

Opções de quartos

Estúdio Club, 1 cama king-size, não fumadores

Quarto Club, 1 cama king-size, não fumadores

Quarto, 2 camas individuais, não fumadores (View)

Quarto, 2 camas individuais, Vista para a cidade

Estúdio Club, 2 camas individuais

Suite

Suite

Suite

Suite Club, não fumadores

Quarto Club, 2 camas individuais, não fumadores

Quarto Club, 1 cama king-size, Vista para a cidade

Quarto Club, 2 camas individuais, Vista para a cidade

Quarto, 2 camas individuais, não fumadores

Quarto, 1 cama king-size, não fumadores (View)

Quarto, 1 cama king-size, não fumadores

Suite

Quarto, 1 cama king-size, Vista para a cidade

Avaliações dos hóspedes sobre The Portman Ritz-Carlton Shanghai

Quem se hospeda aqui?

O que pensam os hóspedes

Políticas da propriedade

Instruções de check-in

Caução

É bom saber

Extras opcionais

Preços para as próximas datas