Hacienda Don Luis
From
68 USD
/natt
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From
68 USD
/natt
Om denne eiendommen
Enjoy an outdoor pool and garden at this hotel, just minutes from Rosarito Beach and Rosarito Theatre.
Beliggenhet
Set in Rosarito, OYO Hotel Hacienda Don Luis Rosarito is located 21 km away from Tijuana International Airport.
Svømmebasseng
TV
Heis
Renseri
Rengjøring
Hage
Beliggenhet
Blvd. Benito Juárez 272, Predios Urbanos, 22710 Rosarito, B.C., Mexico, Predios Urbanos, Rosarito-strendene, Playas de Rosarito, Delstaten Baja California, Mexico
Romalternativer
6
Rom – classic
Romdetaljer
1 Dobbeltseng
Sover 2
237 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
9
Dobbeltrom – classic
Romdetaljer
2 Dobbeltsenger
Sover 4
301 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
Gjesteomtaler av Hacienda Don Luis
6.2
Behagelig
basert på 1 268 verifiserte omtaler
Hvem bor her?
Par
46%
Familie
53%
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
I følge de siste anmeldelsene beskrives Hacienda Rosarito som slitt, med alvorlige rengjøringsproblemer, hyppige vedlikeholdsproblemer (ingen varmt vann, ødelagte armaturer, ikke-fungerende klimaanlegg, TV og Wi-Fi), misvisende bilder/navn, og inkonsekvent service ved innsjekking, refusjoner og rengjøring.
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Hva gjestene synes
I følge de siste anmeldelsene beskrives Hacienda Rosarito som slitt, med alvorlige rengjøringsproblemer, hyppige vedlikeholdsproblemer (ingen varmt vann, ødelagte armaturer, ikke-fungerende klimaanlegg, TV og Wi-Fi), misvisende bilder/navn, og inkonsekvent service ved innsjekking, refusjoner og rengjøring.
Flere nevner også støy fra gaten eller andre gjester, ubehagelige lukter og skadedyr. Noen få positive kommentarer inkluderer rolige opphold for noen, romslige rom i enkelte tilfeller, og omtale av et oppvarmet basseng, selv om tilbakemeldingene om bassenget og boblebadet er blandede. Forvent et inkonsekvent og enkelt opphold der grunnleggende fasiliteter kanskje ikke er pålitelige.
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KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Tilbakemeldingene om bassenget/boblebadet er blandede: En gjest fant bassenget veldig lite og boblebadet kaldt, en annen nevnte et oppvarmet basseng, og en tredje sa at det ikke var basseng som avbildet. Ingen andre fasiliteter ble nevnt konsekvent.
Relaterte gjesteomtaler
2
Cenia
11. aug. 2024
·
Overnattet 2 netter
If I can give it negative starts I would super small room dirty and the whole room smelled like sewage horrible smell! FALSE Advertisement no pool as shown in the pictures
If I can give it negative starts I would super small room dirty and the whole room smelled like sewage horrible smell! FALSE Advertisement no pool as shown in the pictures
10
Victor
10. okt. 2024
·
Overnattet 1 natt
Muy amplio al igual que el estacionamiento
Muy amplio al igual que el estacionamiento
10
YAZMIN
29. juli 2024
·
Overnattet 2 netter
Solo climatizar la alberca. Todo lo demás muy bien
Solo climatizar la alberca. Todo lo demás muy bien
10
Zitlali
26. apr. 2024
·
Overnattet 1 natt
Bonito y tranquilo hotel con linda vista y alberca climatizada
Bonito y tranquilo hotel con linda vista y alberca climatizada
2
Michael
29. juli 2024
·
Overnattet 1 natt
Room was not as displayed. Whole property was not as displayed. Hotel location was next to the mainstreet of Rosarito. Very load noises all night and room was not sound proof from outside. There were misquitos in room. Strong funny smell in small hallway leading to the room, this was not cleaning supply smell. It gave me nausea and a headache. There were drunk people trying to open my door in the middle of the night and being loud and agressive outside. I only slept for 2 or 3 hrs in my stay. TV channels on tv did not work. Pool was very small. Jucuzzi only pumped cold water. I do not recommend this place to anyone. It is not safe, clean and no security on premises. I was cheated out of my money.
Room was not as displayed. Whole property was not as displayed. Hotel location was next to the mainstreet of Rosarito. Very load noises all night and room was not sound proof from outside. There were misquitos in room. Strong funny smell in small hallway leading to the room, this was not cleaning supply smell. It gave me nausea and a headache. There were drunk people trying to open my door in the middle of the night and being loud and agressive outside. I only slept for 2 or 3 hrs in my stay. TV channels on tv did not work. Pool was very small. Jucuzzi only pumped cold water. I do not recommend this place to anyone. It is not safe, clean and no security on premises. I was cheated out of my money.
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KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Mange anmeldelser rapporterer om skitne rom og bad, mugg, dårlig lukt, flekkete eller hårete sengetøy, og skadedyr. Rengjøring under oppholdet ble ofte hoppet over, eller nødvendigheter som håndklær og toalettpapir manglet.
Relaterte gjesteomtaler
2
Jacqueline
13. sep. 2024
·
Overnattet 1 natt
Really dirty It seems like nothing was wash just cleaned on top and refilled the towels
Really dirty It seems like nothing was wash just cleaned on top and refilled the towels
2
Roberto
20. okt. 2024
·
Overnattet 1 natt
Dirty not clean very old and it smell
Dirty not clean very old and it smell
2
Maria
7. juli 2024
·
Overnattet 3 netter
The hole bathroom was so dirty, the toilet seat and the shower door are broken We stayed 3 nights and they did not clean the room not even did the bed nor changed the sheets
The hole bathroom was so dirty, the toilet seat and the shower door are broken We stayed 3 nights and they did not clean the room not even did the bed nor changed the sheets
8
David
17. juli 2024
·
Overnattet 1 natt
The room had a mold smell. Bed sheets were dirty. Restroom tiles were missing or broken.
The room had a mold smell. Bed sheets were dirty. Restroom tiles were missing or broken.
2
Ines
18. juli 2024
·
Overnattet 1 natt
Didn't like any thing, was dirty, toilet sit broken, no window screen so was full of mosquitoes , big dead cucarach in the bathroom, carpet so dirty that we have to ware shoes all the time
Didn't like any thing, was dirty, toilet sit broken, no window screen so was full of mosquitoes , big dead cucarach in the bathroom, carpet so dirty that we have to ware shoes all the time
2
Emma
14. aug. 2024
·
Overnattet 4 netter
DO NOT BOOK HERE!!! The room was NOTHING like the pictures. We found hairs on the floors, towels, pillowcases, we had no AC or even a swamp in there , the bed was nothing as it was advertised on expedia (yes i read every single thing on there) countertops were dirty, i bought disinfectant in a store nearby and on the first wipe SO much dirt came out . I opened a drawer and there was an empty juice bottle in there. Laying on the bed made us itchy. A broken window was covered by a large mirror. Tvs did not turn on or work with WIFI. Mold everywhere, toilet papers looked as if they fell in water then left to dry. f you are thinking of just booking and thugging it out i recommend you NOTto. Very uncomfortably stay.I very politely went up to the office lady and told her that the room was nothing as advertised and sadly she couldnt do much. She and the cleaning crew were the sweetest. She explained to me that its not the first time customers come up and complain and she told me that its not her in control of the pictures being put up. DO NOT BOOK HERE!!!
DO NOT BOOK HERE!!! The room was NOTHING like the pictures. We found hairs on the floors, towels, pillowcases, we had no AC or even a swamp in there , the bed was nothing as it was advertised on expedia (yes i read every single thing on there) countertops were dirty, i bought disinfectant in a store nearby and on the first wipe SO much dirt came out . I opened a drawer and there was an empty juice bottle in there. Laying on the bed made us itchy. A broken window was covered by a large mirror. Tvs did not turn on or work with WIFI. Mold everywhere, toilet papers looked as if they fell in water then left to dry. f you are thinking of just booking and thugging it out i recommend you NOTto. Very uncomfortably stay.I very politely went up to the office lady and told her that the room was nothing as advertised and sadly she couldnt do much. She and the cleaning crew were the sweetest. She explained to me that its not the first time customers come up and complain and she told me that its not her in control of the pictures being put up. DO NOT BOOK HERE!!!
2
Richard
1. aug. 2024
·
Overnattet 1 natt
Hotel was beat up and dirty. Gross
Hotel was beat up and dirty. Gross
4
Amado
7. mai 2025
·
Overnattet 1 natt
La cama parecia se partiria a la mitad, medio dormimos y nos levantamos con dolor de espalda, la regadera y baño todo el tiempo al abrir la puerta olia a drenaje, llaves de la regadera con hongos, regadera tenia la barra de jabon usada del huesped anterior
La cama parecia se partiria a la mitad, medio dormimos y nos levantamos con dolor de espalda, la regadera y baño todo el tiempo al abrir la puerta olia a drenaje, llaves de la regadera con hongos, regadera tenia la barra de jabon usada del huesped anterior
2
Edwin
9. aug. 2024
·
Overnattet 1 natt
Sabanas sucias, falta de limpieza
Sabanas sucias, falta de limpieza
2
Josue
16. juni 2024
·
Overnattet 1 natt
Baños sucios camas con animalitos sábanas manchadas cabellos sueltos por todo el cuarto
Baños sucios camas con animalitos sábanas manchadas cabellos sueltos por todo el cuarto
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KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Rommene er utdaterte og dårlig vedlikeholdt, med hyppige rapporter om ødelagte armaturer, ikke-fungerende klimaanlegg/TV, upålitelig eller utilgjengelig Wi-Fi, og ingen varmt vann. Støy fra gaten eller andre gjester er vanlig, selv om noen bemerket romslige rom.
Relaterte gjesteomtaler
6
Salvador
16. sep. 2024
·
Overnattet 1 natt
Too much noise on the outside sorroundings
Too much noise on the outside sorroundings
2
Monica
8. juli 2024
·
Overnattet 3 netter
The room had broken furniture. Dirty mattress on bith bed.the TV disnt work and the AC didnt work. It was bad.
The room had broken furniture. Dirty mattress on bith bed.the TV disnt work and the AC didnt work. It was bad.
4
Martin
29. apr. 2025
·
Overnattet 1 natt
Room very old , and not was shown on the advertisement pics at all
Room very old , and not was shown on the advertisement pics at all
2
Cristina
8. sep. 2024
·
Overnattet 2 netter
Nothing like the pictures. Crackes on wall. Ceiling not complete.
Nothing like the pictures. Crackes on wall. Ceiling not complete.
2
Gregg
20. mai 2024
·
Overnattet 1 natt
No AC. Only two towels. Uncomfortable bed. TV didn't work. Never again
No AC. Only two towels. Uncomfortable bed. TV didn't work. Never again
2
Iris
29. des. 2024
·
Overnattet 1 natt
When we got there, no WiFi was available, no toilet paper on site or towels. We couldn’t turn the tv on as we were given two controls even tho we kept pressing the on and off button. Will not be staying here again m.
When we got there, no WiFi was available, no toilet paper on site or towels. We couldn’t turn the tv on as we were given two controls even tho we kept pressing the on and off button. Will not be staying here again m.
4
Sandra
28. apr. 2025
·
Overnattet 1 natt
No hot water
No hot water
4
Coraima
14. sep. 2024
·
Overnattet 3 netter
The room is very spacious but the toilet is not very uncomfortable to sit on the toilet and it has a small water leak It doesn't get the WIFI signal well
The room is very spacious but the toilet is not very uncomfortable to sit on the toilet and it has a small water leak It doesn't get the WIFI signal well
6
Frank
1. apr. 2024
·
Overnattet 2 netter
No hot water for showers.
No hot water for showers.
2
Michael
29. juli 2024
·
Overnattet 1 natt
Room was not as displayed. Whole property was not as displayed. Hotel location was next to the mainstreet of Rosarito. Very load noises all night and room was not sound proof from outside. There were misquitos in room. Strong funny smell in small hallway leading to the room, this was not cleaning supply smell. It gave me nausea and a headache. There were drunk people trying to open my door in the middle of the night and being loud and agressive outside. I only slept for 2 or 3 hrs in my stay. TV channels on tv did not work. Pool was very small. Jucuzzi only pumped cold water. I do not recommend this place to anyone. It is not safe, clean and no security on premises. I was cheated out of my money.
Room was not as displayed. Whole property was not as displayed. Hotel location was next to the mainstreet of Rosarito. Very load noises all night and room was not sound proof from outside. There were misquitos in room. Strong funny smell in small hallway leading to the room, this was not cleaning supply smell. It gave me nausea and a headache. There were drunk people trying to open my door in the middle of the night and being loud and agressive outside. I only slept for 2 or 3 hrs in my stay. TV channels on tv did not work. Pool was very small. Jucuzzi only pumped cold water. I do not recommend this place to anyone. It is not safe, clean and no security on premises. I was cheated out of my money.
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KI-generert oppsummering basert på nylige gjesteomtaler
Service
Servicen er inkonsekvent, med flere rapporter om uhøflig eller unnvikende resepsjonspersonell, overbookinger eller avlyste reservasjoner, kontantbetaling eller prisproblemer, og vanskeligheter med å få refusjon; noen ansatte ble beskrevet som vennlige. Innsjekking/utsjekking og rombytter viste seg ofte som frustrerende.
Relaterte gjesteomtaler
4
Katia
6. apr. 2025
·
Overnattet 1 natt
Esta muy tranquilo pero no hay tuallas en los cuartos y el servicio de recepción es pesimo la empleada te habla muy groseramente
Esta muy tranquilo pero no hay tuallas en los cuartos y el servicio de recepción es pesimo la empleada te habla muy groseramente
2
Jessie
30. juli 2024
·
Overnattet 2 netter
Booked our room in advance and since the systems went down, they over booked and gave our rooms away even after we came in early before check in to confirm our rooms. The girl at the front desk was no help at all and just had an attitude the whole time. She was rude and unprofessional. After a bunch of arguing we ended up getting different rooms which look absolutely nothing like what you see in the pictures. Room was not very clean, we had to wear shoes in the hotel room cause of how dirty and dusty the floors were. The water was cold to shower.
Booked our room in advance and since the systems went down, they over booked and gave our rooms away even after we came in early before check in to confirm our rooms. The girl at the front desk was no help at all and just had an attitude the whole time. She was rude and unprofessional. After a bunch of arguing we ended up getting different rooms which look absolutely nothing like what you see in the pictures. Room was not very clean, we had to wear shoes in the hotel room cause of how dirty and dusty the floors were. The water was cold to shower.
4
Denise Ivon Iracheta
26. aug. 2024
·
Overnattet 2 netter
Esta registrado como motel no como hotel, no encontrábamos el lugar por qué el nombre que tiene es otro, no dan servicio de habitación, la estadía fue por dos días y no limpiaron.
Esta registrado como motel no como hotel, no encontrábamos el lugar por qué el nombre que tiene es otro, no dan servicio de habitación, la estadía fue por dos días y no limpiaron.
2
Domingo
25. juni 2024
·
Overnattet 1 natt
I reserved a room at the Hacienda Corteza hotel using Hotel. Com online. The reservation said that check in was from 3pm -anytime no time limit was given as far as the latest I could show up for checkin. I attempted to check in around 10pm when at the desk/receptionist I was told that they canceled my reservation because at 6pm was the deadline to show up and according to them they sent me an email saying they had canceled my reservation. I did not see an email nor did I see on the itinerary that you need to check in by 6pm. This hotel used to have a different name because I stayed there before, but its now under a different management and name which probably tells me that customer service is horrible not respecting your reservation and the room was most likely rented to another customer at a much higher price because as we know money talks in some places. I share this so that you can hopefully be on the alert for hotels that won't respect your reservation. I definitely learned my lesson here. I got charged for the room and was also informed that I was not getting a refund. I don't wish this on no one please be very alert and do your homework with places like this.
I reserved a room at the Hacienda Corteza hotel using Hotel. Com online. The reservation said that check in was from 3pm -anytime no time limit was given as far as the latest I could show up for checkin. I attempted to check in around 10pm when at the desk/receptionist I was told that they canceled my reservation because at 6pm was the deadline to show up and according to them they sent me an email saying they had canceled my reservation. I did not see an email nor did I see on the itinerary that you need to check in by 6pm. This hotel used to have a different name because I stayed there before, but its now under a different management and name which probably tells me that customer service is horrible not respecting your reservation and the room was most likely rented to another customer at a much higher price because as we know money talks in some places. I share this so that you can hopefully be on the alert for hotels that won't respect your reservation. I definitely learned my lesson here. I got charged for the room and was also informed that I was not getting a refund. I don't wish this on no one please be very alert and do your homework with places like this.
6
Fidelina
5. juli 2024
·
Overnattet 1 natt
Los empleados hacen más de lo que pueden por atenderte.
Los empleados hacen más de lo que pueden por atenderte.
8
Blanca
7. apr. 2024
·
Overnattet 1 natt
Just the front desk girl need to be more friendly
Just the front desk girl need to be more friendly
2
Emma
14. aug. 2024
·
Overnattet 4 netter
DO NOT BOOK HERE!!! The room was NOTHING like the pictures. We found hairs on the floors, towels, pillowcases, we had no AC or even a swamp in there , the bed was nothing as it was advertised on expedia (yes i read every single thing on there) countertops were dirty, i bought disinfectant in a store nearby and on the first wipe SO much dirt came out . I opened a drawer and there was an empty juice bottle in there. Laying on the bed made us itchy. A broken window was covered by a large mirror. Tvs did not turn on or work with WIFI. Mold everywhere, toilet papers looked as if they fell in water then left to dry. f you are thinking of just booking and thugging it out i recommend you NOTto. Very uncomfortably stay.I very politely went up to the office lady and told her that the room was nothing as advertised and sadly she couldnt do much. She and the cleaning crew were the sweetest. She explained to me that its not the first time customers come up and complain and she told me that its not her in control of the pictures being put up. DO NOT BOOK HERE!!!
DO NOT BOOK HERE!!! The room was NOTHING like the pictures. We found hairs on the floors, towels, pillowcases, we had no AC or even a swamp in there , the bed was nothing as it was advertised on expedia (yes i read every single thing on there) countertops were dirty, i bought disinfectant in a store nearby and on the first wipe SO much dirt came out . I opened a drawer and there was an empty juice bottle in there. Laying on the bed made us itchy. A broken window was covered by a large mirror. Tvs did not turn on or work with WIFI. Mold everywhere, toilet papers looked as if they fell in water then left to dry. f you are thinking of just booking and thugging it out i recommend you NOTto. Very uncomfortably stay.I very politely went up to the office lady and told her that the room was nothing as advertised and sadly she couldnt do much. She and the cleaning crew were the sweetest. She explained to me that its not the first time customers come up and complain and she told me that its not her in control of the pictures being put up. DO NOT BOOK HERE!!!
2
yanira
1. juli 2024
·
Overnattet 2 netter
We checked in and the room that they gave us was dirty. The beds had hairs and we asked the cleaning lady if she could give us clean sheets and she said NO because they didn’t have any. We went to the front desk and they moved us to another room. The second room was dirty as well. The sheets had stains and the pillows were dirty. I decided not to stay there and asked for a refund. We drove to Ensenada instead and stayed at another hotel. I have pictures and I will be adding them.
We checked in and the room that they gave us was dirty. The beds had hairs and we asked the cleaning lady if she could give us clean sheets and she said NO because they didn’t have any. We went to the front desk and they moved us to another room. The second room was dirty as well. The sheets had stains and the pillows were dirty. I decided not to stay there and asked for a refund. We drove to Ensenada instead and stayed at another hotel. I have pictures and I will be adding them.
8
Andres
25. juli 2024
·
Overnattet 1 natt
De los dos dias que estuve hospedado no hicieron la limpieza a la habitación y la muchacha que estaba en recepción tiene una mala atención para atender al cliente .
De los dos dias que estuve hospedado no hicieron la limpieza a la habitación y la muchacha que estaba en recepción tiene una mala atención para atender al cliente .
2
Guadalupe
27. okt. 2024
·
Overnattet 1 natt
El hotel no enseña número de teléfono para marcarles,y también el nombre del hotel no es el mismo el cual uno reserva por la página de expedía ,no aceptan tarjetas de crédito o de banco solo efectivo y no respetaron el tipo de cambio y pago en dólares el cual se había fijado ala hora de la reservación pésimo servicio y la gente que llegó antes de nosotros se quejó de que el baño estaba tapado ala hora de hacer el check in y a nosotros no nos quisieron respetar la reservación que porque no estaban aceptando ningún tipo de pago por medio de tarjetas y se le proporcionó dinero en efectivo en dólares y no lo quisieron aceptar porque la tarifa IVA a ser más de lo que me habían dicho por expedía dimos muchas vueltas para encontrar el hotel pero el nombre es otro al que se nos proporcionó por medio del email de la reservación y nunca se nos proporcionó número de teléfono para marcarle y saber donde era exactamente ni por expedía se nos proporcionó el número de teléfono del hotel ni tampoco buscándolo en google ya que el hotel no existe y el real nombre es otro : hacienda de Don Luis y nosotros reservamos en : Hacienda Corteza y tenemos email que lo confirma. Pésimo servicio yo no se como expedía ofrece ese tipo de hoteles con pésima atención al cliente y muy mal estado y el staff.
El hotel no enseña número de teléfono para marcarles,y también el nombre del hotel no es el mismo el cual uno reserva por la página de expedía ,no aceptan tarjetas de crédito o de banco solo efectivo y no respetaron el tipo de cambio y pago en dólares el cual se había fijado ala hora de la reservación pésimo servicio y la gente que llegó antes de nosotros se quejó de que el baño estaba tapado ala hora de hacer el check in y a nosotros no nos quisieron respetar la reservación que porque no estaban aceptando ningún tipo de pago por medio de tarjetas y se le proporcionó dinero en efectivo en dólares y no lo quisieron aceptar porque la tarifa IVA a ser más de lo que me habían dicho por expedía dimos muchas vueltas para encontrar el hotel pero el nombre es otro al que se nos proporcionó por medio del email de la reservación y nunca se nos proporcionó número de teléfono para marcarle y saber donde era exactamente ni por expedía se nos proporcionó el número de teléfono del hotel ni tampoco buscándolo en google ya que el hotel no existe y el real nombre es otro : hacienda de Don Luis y nosotros reservamos en : Hacienda Corteza y tenemos email que lo confirma. Pésimo servicio yo no se como expedía ofrece ese tipo de hoteles con pésima atención al cliente y muy mal estado y el staff.
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KI-generert oppsummering basert på nylige gjesteomtaler
Beliggenhet
Tilbakemeldingene om beliggenheten er blandet: Flere gjester fant området rolig eller praktisk for henting, mens andre rapporterte om mye støy fra gaten. Flere anmeldelser sier også at eiendommen opererer under forskjellige navn, noe som gjør det vanskelig å finne den.
Relaterte gjesteomtaler
8
Ruben
28. juli 2024
·
Overnattet 1 natt
Que estaba tranquilo
Que estaba tranquilo
4
Denise Ivon Iracheta
26. aug. 2024
·
Overnattet 2 netter
Esta registrado como motel no como hotel, no encontrábamos el lugar por qué el nombre que tiene es otro, no dan servicio de habitación, la estadía fue por dos días y no limpiaron.
Esta registrado como motel no como hotel, no encontrábamos el lugar por qué el nombre que tiene es otro, no dan servicio de habitación, la estadía fue por dos días y no limpiaron.
6
Salvador
16. sep. 2024
·
Overnattet 1 natt
Too much noise on the outside sorroundings
Too much noise on the outside sorroundings
2
Reynaldo
28. apr. 2024
·
Overnattet 1 natt
No towels in rooms a lot a noice all night
No towels in rooms a lot a noice all night
8
Veronica
12. juli 2024
·
Overnattet 2 netter
Lugar tranquilo
Lugar tranquilo
10
Laura
22. mars 2024
·
Overnattet 2 netter
Was not too far from my event place. Easy to get picked up at.
Was not too far from my event place. Easy to get picked up at.
8
Teodora
22. juli 2024
·
Overnattet 2 netter
Esta tranquilo el lugar
Esta tranquilo el lugar
2
Guadalupe
27. okt. 2024
·
Overnattet 1 natt
El hotel no enseña número de teléfono para marcarles,y también el nombre del hotel no es el mismo el cual uno reserva por la página de expedía ,no aceptan tarjetas de crédito o de banco solo efectivo y no respetaron el tipo de cambio y pago en dólares el cual se había fijado ala hora de la reservación pésimo servicio y la gente que llegó antes de nosotros se quejó de que el baño estaba tapado ala hora de hacer el check in y a nosotros no nos quisieron respetar la reservación que porque no estaban aceptando ningún tipo de pago por medio de tarjetas y se le proporcionó dinero en efectivo en dólares y no lo quisieron aceptar porque la tarifa IVA a ser más de lo que me habían dicho por expedía dimos muchas vueltas para encontrar el hotel pero el nombre es otro al que se nos proporcionó por medio del email de la reservación y nunca se nos proporcionó número de teléfono para marcarle y saber donde era exactamente ni por expedía se nos proporcionó el número de teléfono del hotel ni tampoco buscándolo en google ya que el hotel no existe y el real nombre es otro : hacienda de Don Luis y nosotros reservamos en : Hacienda Corteza y tenemos email que lo confirma. Pésimo servicio yo no se como expedía ofrece ese tipo de hoteles con pésima atención al cliente y muy mal estado y el staff.
El hotel no enseña número de teléfono para marcarles,y también el nombre del hotel no es el mismo el cual uno reserva por la página de expedía ,no aceptan tarjetas de crédito o de banco solo efectivo y no respetaron el tipo de cambio y pago en dólares el cual se había fijado ala hora de la reservación pésimo servicio y la gente que llegó antes de nosotros se quejó de que el baño estaba tapado ala hora de hacer el check in y a nosotros no nos quisieron respetar la reservación que porque no estaban aceptando ningún tipo de pago por medio de tarjetas y se le proporcionó dinero en efectivo en dólares y no lo quisieron aceptar porque la tarifa IVA a ser más de lo que me habían dicho por expedía dimos muchas vueltas para encontrar el hotel pero el nombre es otro al que se nos proporcionó por medio del email de la reservación y nunca se nos proporcionó número de teléfono para marcarle y saber donde era exactamente ni por expedía se nos proporcionó el número de teléfono del hotel ni tampoco buscándolo en google ya que el hotel no existe y el real nombre es otro : hacienda de Don Luis y nosotros reservamos en : Hacienda Corteza y tenemos email que lo confirma. Pésimo servicio yo no se como expedía ofrece ese tipo de hoteles con pésima atención al cliente y muy mal estado y el staff.
2
Stephanie
16. apr. 2024
·
Overnattet 1 natt
Didn’t have the rooms I booked and tried giving me room with no sheets or tv not what it shows I. The picture that I booked and it does not have the same name they use online
Didn’t have the rooms I booked and tried giving me room with no sheets or tv not what it shows I. The picture that I booked and it does not have the same name they use online
2
Michael
29. juli 2024
·
Overnattet 1 natt
Room was not as displayed. Whole property was not as displayed. Hotel location was next to the mainstreet of Rosarito. Very load noises all night and room was not sound proof from outside. There were misquitos in room. Strong funny smell in small hallway leading to the room, this was not cleaning supply smell. It gave me nausea and a headache. There were drunk people trying to open my door in the middle of the night and being loud and agressive outside. I only slept for 2 or 3 hrs in my stay. TV channels on tv did not work. Pool was very small. Jucuzzi only pumped cold water. I do not recommend this place to anyone. It is not safe, clean and no security on premises. I was cheated out of my money.
Room was not as displayed. Whole property was not as displayed. Hotel location was next to the mainstreet of Rosarito. Very load noises all night and room was not sound proof from outside. There were misquitos in room. Strong funny smell in small hallway leading to the room, this was not cleaning supply smell. It gave me nausea and a headache. There were drunk people trying to open my door in the middle of the night and being loud and agressive outside. I only slept for 2 or 3 hrs in my stay. TV channels on tv did not work. Pool was very small. Jucuzzi only pumped cold water. I do not recommend this place to anyone. It is not safe, clean and no security on premises. I was cheated out of my money.
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Priser for kommende datoer
november 2026
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desember 2026
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Rimeligere
Dyrere
Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-10-31: NO DATA
- 2026-11-01: 80.30176161956787USD
- 2026-11-02: NO DATA
- 2026-11-03: NO DATA
- 2026-11-04: 68.28536937866211USD
- 2026-11-05: 68.28536937866211USD
- 2026-11-06: 68.28536937866211USD
- 2026-11-07: 68.28536937866211USD
- 2026-11-08: NO DATA
- 2026-11-09: NO DATA
- 2026-11-10: NO DATA
- 2026-11-11: NO DATA
- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
- 2026-11-14: 68.25777478542328USD
- 2026-11-15: 68.28536937866211USD
- 2026-11-16: 68.25777478542328USD
- 2026-11-17: 68.28536937866211USD
- 2026-11-18: 68.25777478542328USD
- 2026-11-19: 68.28536937866211USD
- 2026-11-20: NO DATA
- 2026-11-21: 68.28536937866211USD
- 2026-11-22: 68.2456757162094USD
- 2026-11-23: NO DATA
- 2026-11-24: NO DATA
- 2026-11-25: 68.28536937866211USD
- 2026-11-26: NO DATA
- 2026-11-27: 68.28536937866211USD
- 2026-11-28: NO DATA
- 2026-11-29: NO DATA
- 2026-11-30: NO DATA
- 2026-12-01: 68.28536937866211USD
- 2026-12-02: 68.25777478542328USD
- 2026-12-03: 68.28536937866211USD
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: NO DATA
- 2026-12-07: NO DATA
- 2026-12-08: NO DATA
- 2026-12-09: NO DATA
- 2026-12-10: NO DATA
- 2026-12-11: 68.28536937866211USD
- 2026-12-12: NO DATA
- 2026-12-13: NO DATA
- 2026-12-14: 68.25777478542328USD
- 2026-12-15: 68.28536937866211USD
- 2026-12-16: NO DATA
- 2026-12-17: 68.28536937866211USD
- 2026-12-18: NO DATA
- 2026-12-19: NO DATA
- 2026-12-20: NO DATA
- 2026-12-21: NO DATA
- 2026-12-22: 68.28536937866211USD
- 2026-12-23: NO DATA
- 2026-12-24: 68.28536937866211USD
- 2026-12-25: NO DATA
- 2026-12-26: NO DATA
- 2026-12-27: NO DATA
- 2026-12-28: NO DATA
- 2026-12-29: 68.28536937866211USD
- 2026-12-30: NO DATA
- 2026-12-31: 67.9612963224411USD
Check-in time starts at14:00Check-in time ends at23:59Check-out time ends at12:00
Age Requirements
Minimum age to check in is 18 years old
Pets
Maximum number of pets per room 22;Service animals are allowed;Pets cannot be left unattended;Service animals are exempt from fees/restrictions;Only dogs are allowed;Pets allowed;Pet fee: MXN 250 per pet (varies based on length of stay) plus MXN 250 one-time cleaning fee; Service animals are exempt from fees;
Front Desk Services
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; No cribs (infant beds) availableNo rollaway/extra beds available
Populære fasiliteter
Svømmebasseng
TV
Heis
Renseri
Rengjøring
Hage
Tjenester
Heis
Renseri
Rengjøring
Bagasjeoppbevaring
Separat røykeområde
24-Hour Front Desk
Aktiviteter
Svømmebasseng
Hage
Pool (Indoor)
Pool (Outdoor)
Generelt
TV
Dusj