Serenade Punta Cana Beach & Spa Resort
192 USD
a notte
Media per settembre
Prezzi per Serenade Punta Cana Beach & Spa Resort
Seleziona le date per controllare prezzi e disponibilità
192 USD
a notte
Media per settembre
Prezzi medi mensili
Presso Serenade Punta Cana Beach & Spa Resort, il prezzo per notte è in media di 192 USD nel mese più economico (settembre) e di 489 USD nel mese più caro (marzo), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 299 USD |
| febbraio | 372 USD |
| marzo | 489 USD |
| aprile | 380 USD |
| maggio | 221 USD |
| giugno | 305 USD |
| luglio | 255 USD |
| agosto | 248 USD |
| settembre | 192 USD |
| ottobre | 209 USD |
| novembre | 240 USD |
| dicembre | 265 USD |
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set · 192 USD
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Prezzo più alto: marzo (circa 489 USD)
Prezzo più basso: settembre (circa 192 USD)
Informazioni su questa struttura
Rilassati presso la spa con servizi completi, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Immergiti in una delle 3 piscine all'aperto, prima di rilassarti al sole in spiaggia. In questa struttura potrai i...
Servizi
Rilassati presso la spa con servizi completi, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Immergiti in una delle 3 piscine all'aperto, prima di rilassarti al sole in spiaggia. In questa struttura potrai inoltre contare su il Wi-Fi gratuito, una sala giochi/videogiochi e negozi di articoli da regalo/edicole. Utilizza la navetta (a pagamento) per raggiungere il vicino parco a tema e trascorrere una giornata di puro divertimento.
Servizi per le aziende
Potrai usufruire di un pratico servizio di lavanderia e lavaggio a secco, una reception aperta 24 ore su 24 e personale poliglotta. Un resort offre 3 sale riunioni disponibili per eventi. È possibile usufruire gratuitamente di una navetta per la stazione degli autobus e il un parcheggio gratuito è disponibile in loco.
Ristorazione
Mangia un boccone al Buffet Principal, uno dei 7 ristoranti disponibili presso un resort, oppure resta in stanza e approfitta dell'ottimo servizio in camera con orario limitato. Oppure, ci sono stuzzichini al al bar/caffetteria. La sete si fa sentire? Per soddisfare la tua voglia di un drink, la struttura offre 5 bar/lounge e 2 bar a bordo piscina. La colazione a buffet viene servita gratuitamente tutti i giorni dalle ore 07:00 alle ore 10:00.
Camere
Rilassati in una delle 603 camere con aria condizionata della struttura, complete di minibar con snack e bevande gratuite e TV a schermo piatto. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via cavo è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di doccia, soffione a pioggia e set di cortesia gratuiti. I comfort includono telefoni, casseforti e scrivanie.
Posizione
Serenade Punta Cana Beach & Spa Resort - All Inclusive, una struttura sul litorale a Punta Cana, si trova a meno di un quarto d'ora di guida da Spiaggia di Cabeza de Toro e da Downtown Punta Cana. Questa struttura all-inclusive dista 13,3 km da Playa Bavaro e 19,3 km da Spiaggia di Punta Cana.
Nelle vicinanze
Laguna di Bavaro(0.6 miglia)
Spiaggia di Cabeza de Toro(1 miglia)
Carol Downtown Mall(4.9 miglia)
Downtown Punta Cana(5 miglia)
Coco Bongo Punta Cana(5 miglia)
San Juan Shopping Center(5 miglia)
Mercato Sirena(5.1 miglia)
Caribbean Cinemas(5.2 miglia)
Parco Avventura Bavaro(5.7 miglia)
Centro Città Bávaro(5.7 miglia)
Cocotal Golf and Country Club(7.5 miglia)
Manati Park Bavaro(7.5 miglia)
Centro Congressi Barceló Bávaro(7.8 miglia)
Centro Tennis Rafa Nadal Punta Cana(8.1 miglia)
Fun Republic(8.1 miglia)
L'aeroporto internazionale più vicino è Aeroporto Internazionale di Punta Cana (PUJ)(10.1 miglia)
Posizione
Carretera Cabeza de Toro, Punta Cana, Repubblica Dominicana
Laguna di Bavaro (0.6 miglia)
Spiaggia di Cabeza de Toro (1 miglia)
Carol Downtown Mall (4.9 miglia)
Downtown Punta Cana (5 miglia)
Coco Bongo Punta Cana (5 miglia)
San Juan Shopping Center (5 miglia)
Recensioni degli ospiti su Serenade Punta Cana Beach & Spa Resort
8
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Sulla base di 7082 recensioni verificate
Cosa pensano gli ospiti
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Il Serenade Punta Cana Beach & Spa Resort riceve recensioni contrastanti: gli ospiti apprezzano la cordialità del personale, le camere spaziose e le piscine, mentre altri segnalano un servizio incostante, problemi di manutenzione e aree comuni calde senza aria condizionata funzionante nei ristoranti e nella hall.
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Cosa pensano gli ospiti
Il Serenade Punta Cana Beach & Spa Resort riceve recensioni contrastanti: gli ospiti apprezzano la cordialità del personale, le camere spaziose e le piscine, mentre altri segnalano un servizio incostante, problemi di manutenzione e aree comuni calde senza aria condizionata funzionante nei ristoranti e nella hall.
Le opinioni sul cibo sono molto diverse: alcuni si godono i buffet e i ristoranti à la carte come il teppanyaki, mentre molti trovano i piatti insipidi o ripetitivi e alcuni segnalano una ristorazione scomoda a causa della mancanza di aria condizionata e occasionali problemi di igiene al buffet. Piscine, scivoli e accesso alla spiaggia sono popolari, ma le alghe spesso compromettono la balneazione e i lavori in corso nelle vicinanze possono influire su vista, rumore o odori. Ci si può aspettare un’esperienza in un resort economico e familiare con alcuni compromessi in termini di coerenza e manutenzione.
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Servizi
Piscine, scivoli d'acqua e bar multipli sono un punto di forza, e la spa riceve frequenti elogi. Tuttavia, l'aria condizionata nelle aree comuni spesso non funziona (ristoranti, hall), gli ascensori e lo schermo del teatro sono a volte fuori servizio e il Wi-Fi può essere instabile.
Recensioni degli ospiti correlate
6
maria
21 ott 2025
·
Soggiorno di 5 notti
Property needs a lot of work. Staff for the most part is good, front desk is terrible, entertainment team did their job, shows outdated, common areas furniture ripped and dirty,not helpful, many pools, food mediocre, a lot of flies all over the food, excessive amount of seaweed. Wifi very spoty, "all inclusive" but you have to pay for beds by the pool. Smell of sewage around the pools
Property needs a lot of work. Staff for the most part is good, front desk is terrible, entertainment team did their job, shows outdated, common areas furniture ripped and dirty,not helpful, many pools, food mediocre, a lot of flies all over the food, excessive amount of seaweed. Wifi very spoty, "all inclusive" but you have to pay for beds by the pool. Smell of sewage around the pools
10
June Rose
14 nov 2025
·
Soggiorno di 15 notti
Clean room, food excellent, good variety, issue building 7 with elevators. I was eventually moved to the first floor as I am handicapped and unable to clin the stairs. Staff very helpful.
Clean room, food excellent, good variety, issue building 7 with elevators. I was eventually moved to the first floor as I am handicapped and unable to clin the stairs. Staff very helpful.
10
Pedro l
11 ott 2025
·
Soggiorno di 4 notti
The super clean room, the staff very ate to and willing to help in everything possible to your needs, and the balcony a spectacular view.. As for the air conditioning of the excellence room, I think there is a lack of fan in the sport bar in the coffee area and more entertainment both day and night
The super clean room, the staff very ate to and willing to help in everything possible to your needs, and the balcony a spectacular view.. As for the air conditioning of the excellence room, I think there is a lack of fan in the sport bar in the coffee area and more entertainment both day and night
6
Jonathan
5 nov 2025
·
Soggiorno di 7 notti
Check in was fast and easy. So was checkout. Resort was clean. "Upgraded" our room only to be in a building with no working elevator for the entire week we were here, and we were on the 4th floor!!! Food was ok. Some drinks were good others not. Some staff warmed up to us, but most were very dry and not friendly, but seems it's a Punta Cana thing.
Check in was fast and easy. So was checkout. Resort was clean. "Upgraded" our room only to be in a building with no working elevator for the entire week we were here, and we were on the 4th floor!!! Food was ok. Some drinks were good others not. Some staff warmed up to us, but most were very dry and not friendly, but seems it's a Punta Cana thing.
8
Tanis
4 ott 2025
·
Soggiorno di 7 notti
Overall, we had a good time. However, the facilities are somewhat shabby. All the metal is rusty (likely due to the high humidity), the towels need to be replaced, the screen in the theatre desperately needs to be fixed, and everything looks like it needs a deep clean. We also had to contact maintenance three times due to the sewage smell in the drains. They rectified at each time, but it was unfortunate to have to deal with that. You will read a lot of mixed reviews about the food, which is understandable. Overall, it wasn’t bad, you will always find something you can eat. You will also read reviews saying that staff were not friendly and others saying they are. All those reviews are right, some are and some aren’t. The pools are incredible, the beach is lovely, and the entertainment fun. This is a very much a get what you pay for experience, but don’t let it deter you from coming because the Dominican Republic it is well worth it.
Overall, we had a good time. However, the facilities are somewhat shabby. All the metal is rusty (likely due to the high humidity), the towels need to be replaced, the screen in the theatre desperately needs to be fixed, and everything looks like it needs a deep clean. We also had to contact maintenance three times due to the sewage smell in the drains. They rectified at each time, but it was unfortunate to have to deal with that. You will read a lot of mixed reviews about the food, which is understandable. Overall, it wasn’t bad, you will always find something you can eat. You will also read reviews saying that staff were not friendly and others saying they are. All those reviews are right, some are and some aren’t. The pools are incredible, the beach is lovely, and the entertainment fun. This is a very much a get what you pay for experience, but don’t let it deter you from coming because the Dominican Republic it is well worth it.
6
Edward
26 ott 2025
·
Soggiorno di 8 notti
Property needs a lot of work. Staff for the most part is good, front desk is terrible, entertainment team did their job, shows outdated, common areas furniture ripped and dirty,not helpful, many pools, food mediocre, a lot of flies all over the food, excessive amount of seaweed. Wifi very spoty, "all inclusive" but you have to pay for beds by the pool. Smell of sewage around the pools
Property needs a lot of work. Staff for the most part is good, front desk is terrible, entertainment team did their job, shows outdated, common areas furniture ripped and dirty,not helpful, many pools, food mediocre, a lot of flies all over the food, excessive amount of seaweed. Wifi very spoty, "all inclusive" but you have to pay for beds by the pool. Smell of sewage around the pools
4
Byron Jose Ortega
21 ago 2025
·
Soggiorno di 5 notti
The restaurants doesn’t have A/C, the food in the restaurants are so so, the hotel need better management.
The restaurants doesn’t have A/C, the food in the restaurants are so so, the hotel need better management.
8
Weronika
7 set 2025
·
Soggiorno di 5 notti
Beautiful and modern. Great pools and service. Some little Maintenance needed. Towels need to be replaced. Small renovation/ details would keep the luxury feeling that is unfortunately fading. Variety of food and beverages. Lots of great entertainment.
Beautiful and modern. Great pools and service. Some little Maintenance needed. Towels need to be replaced. Small renovation/ details would keep the luxury feeling that is unfortunately fading. Variety of food and beverages. Lots of great entertainment.
10
Luz
17 nov 2025
·
Soggiorno di 2 notti
We had a wonderful family stay at the hotel. The food and beverage options were excellent, and the sleep quality was outstanding. The property is beautiful, and our kids especially loved the pool slides and the kids club. Overall, a great experience. We’d happily return!
We had a wonderful family stay at the hotel. The food and beverage options were excellent, and the sleep quality was outstanding. The property is beautiful, and our kids especially loved the pool slides and the kids club. Overall, a great experience. We’d happily return!
6
John
14 nov 2025
·
Soggiorno di 3 notti
The 1 pool bar was good but the countertop was piping hot The pool closest to our room was closed. They also need more cocktail servers.
The 1 pool bar was good but the countertop was piping hot The pool closest to our room was closed. They also need more cocktail servers.
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Pulizia
Molti ospiti notano camere pulite e aree ben tenute. Altri segnalano asciugamani sporchi, odori di muffa o fognatura e ricorrenti mosche o scarafaggi nelle aree buffet/pubbliche, oltre a occasionali perdite.
Recensioni degli ospiti correlate
6
Nancy
19 nov 2025
·
Soggiorno di 5 notti
Towels were old and gray. Disgusting, not only would I not use them to dry my dog, I would not use them to dry my car. They were literally rags, I just don’t get it. They are very pushy trying to get you to join their membership. Even after telling the guy Edwardo that we were not interested in purchasing anything. They are body snatchers. 2 hours of our lives we will never get back. Staff however were amazing and very accommodating.
Towels were old and gray. Disgusting, not only would I not use them to dry my dog, I would not use them to dry my car. They were literally rags, I just don’t get it. They are very pushy trying to get you to join their membership. Even after telling the guy Edwardo that we were not interested in purchasing anything. They are body snatchers. 2 hours of our lives we will never get back. Staff however were amazing and very accommodating.
6
Awilda Acevedo
19 ago 2025
·
Soggiorno di 7 notti
There was a very strong bad smell around the property that would make me want to throw up literally. Lots of mosquitoes. Especially in the elevator . Poor hygiene at the Buffet area. There were birds eating the pastries and bread . There were flies covering the desserts. They should find a way to jeep all the food covered . Anyways , I endep up with a bug in my stomach . I couldn’t eat. Some of the restrooms were in bad condition . The only thing positive about this property was that is definitely a kids friendly property . I wouldn’t come back .
There was a very strong bad smell around the property that would make me want to throw up literally. Lots of mosquitoes. Especially in the elevator . Poor hygiene at the Buffet area. There were birds eating the pastries and bread . There were flies covering the desserts. They should find a way to jeep all the food covered . Anyways , I endep up with a bug in my stomach . I couldn’t eat. Some of the restrooms were in bad condition . The only thing positive about this property was that is definitely a kids friendly property . I wouldn’t come back .
6
José
26 nov 2025
·
Soggiorno di 4 notti
My wife and I stayed at Serenade Punta Cana for four days, and overall we had a good experience. From the moment we arrived, we received great service: Ronni took excellent care of us at check-in, and all the floor staff were always friendly, attentive, and willing to help. The facilities are nice, the atmosphere is relaxing, and the overall service was satisfactory. However, we do want to highlight an important negative point: during the four days we stayed there, we saw cockroaches in the buffet area every single day. It was uncomfortable and should be addressed urgently to maintain the quality and hygiene of the establishment. Aside from that issue, everything else was very good, and we truly appreciated the staff’s attention.
My wife and I stayed at Serenade Punta Cana for four days, and overall we had a good experience. From the moment we arrived, we received great service: Ronni took excellent care of us at check-in, and all the floor staff were always friendly, attentive, and willing to help. The facilities are nice, the atmosphere is relaxing, and the overall service was satisfactory. However, we do want to highlight an important negative point: during the four days we stayed there, we saw cockroaches in the buffet area every single day. It was uncomfortable and should be addressed urgently to maintain the quality and hygiene of the establishment. Aside from that issue, everything else was very good, and we truly appreciated the staff’s attention.
8
Tanis
4 ott 2025
·
Soggiorno di 7 notti
Overall, we had a good time. However, the facilities are somewhat shabby. All the metal is rusty (likely due to the high humidity), the towels need to be replaced, the screen in the theatre desperately needs to be fixed, and everything looks like it needs a deep clean. We also had to contact maintenance three times due to the sewage smell in the drains. They rectified at each time, but it was unfortunate to have to deal with that. You will read a lot of mixed reviews about the food, which is understandable. Overall, it wasn’t bad, you will always find something you can eat. You will also read reviews saying that staff were not friendly and others saying they are. All those reviews are right, some are and some aren’t. The pools are incredible, the beach is lovely, and the entertainment fun. This is a very much a get what you pay for experience, but don’t let it deter you from coming because the Dominican Republic it is well worth it.
Overall, we had a good time. However, the facilities are somewhat shabby. All the metal is rusty (likely due to the high humidity), the towels need to be replaced, the screen in the theatre desperately needs to be fixed, and everything looks like it needs a deep clean. We also had to contact maintenance three times due to the sewage smell in the drains. They rectified at each time, but it was unfortunate to have to deal with that. You will read a lot of mixed reviews about the food, which is understandable. Overall, it wasn’t bad, you will always find something you can eat. You will also read reviews saying that staff were not friendly and others saying they are. All those reviews are right, some are and some aren’t. The pools are incredible, the beach is lovely, and the entertainment fun. This is a very much a get what you pay for experience, but don’t let it deter you from coming because the Dominican Republic it is well worth it.
8
Darya
20 nov 2025
·
Soggiorno di 7 notti
Staff is amazing, food was tasty, the beach and pools were great. There were many mosquitoes in the room, and staff did not have repellents to help with this. Also, there were some cockroaches in the buffet and public washrooms, but not in the rooms.
Staff is amazing, food was tasty, the beach and pools were great. There were many mosquitoes in the room, and staff did not have repellents to help with this. Also, there were some cockroaches in the buffet and public washrooms, but not in the rooms.
8
Ateba Ndzana
17 nov 2025
·
Soggiorno di 4 notti
Spotless room
Spotless room
10
Carlisa
26 nov 2025
·
Soggiorno di 5 notti
The hotel was beautiful, the staff were extreme pleasant. The views from the room was amazing. The only thing I did not like was the smell of the suite, it was a little musty
The hotel was beautiful, the staff were extreme pleasant. The views from the room was amazing. The only thing I did not like was the smell of the suite, it was a little musty
2
Santiago A
5 nov 2025
·
Soggiorno di 5 notti
Mala experiencia encontré cucaracha en el restaurant y fue algo asqueroso Algunos meseros groseros las instalaciones sucias No me limpiearon la habitación 1 día muy caro para el servicio que dan
Mala experiencia encontré cucaracha en el restaurant y fue algo asqueroso Algunos meseros groseros las instalaciones sucias No me limpiearon la habitación 1 día muy caro para el servicio que dan
2
nafeesah
14 nov 2025
·
Soggiorno di 4 notti
Buffet has roaches, buffet ceiling leaks, staff rude. Stay away
Buffet has roaches, buffet ceiling leaks, staff rude. Stay away
10
Kerecia
29 nov 2025
·
Soggiorno di 3 notti
Clean rooms, great amenities
Clean rooms, great amenities
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Camere
Le camere sono generalmente spaziose e confortevoli, e molti apprezzano le opzioni con accesso diretto alla piscina e alcune viste. Tra le note negative figurano guasti all'aria condizionata o al telefono/cassaforte, finestre senza privacy in bagno, rumore dalle piscine condivise con accesso diretto o dai cantieri nelle vicinanze, e arredi datati o usurati.
Recensioni degli ospiti correlate
10
Angelita Rivera
24 nov 2025
·
Soggiorno di 4 notti
Encantados con el personal en general. Habitaciones y hotel excelentes
Encantados con el personal en general. Habitaciones y hotel excelentes
8
Barbara N
28 nov 2025
·
Soggiorno di 6 notti
I stayed here for 6 days. The property is lovely and well maintained. Staff are all very nice, although sometimes a language barrier as I don’t know Spanish but I made due. Beautiful and nice and open lobby/lounge area, check went smoothly. Our room was great, lots of space. Only issues we had were the bathroom was not private. There was a glass window in the shower part and you can easily see in, not something I would like when on vacation with my cousin or let alone those with children. We complained and they did put up a bedsheet to cover the window. There was construction outside our balcony so not the best view but we weren’t in our room that much in the daytime. The door needed to be fixed and we asked but nothing was done about it. The beach isn’t far at all and there are lots of lounge chairs there to choose from. We tried the steakhouse and Italian restaurant, both were delicious and the service was great. The main buffet for meals was also great, lots of choices and everything was made there which was amazing! Lots of families and couples at this resort. If I was to go again I would choose the adults only part of the resort to stay at. Overall a great experience and would go back.
I stayed here for 6 days. The property is lovely and well maintained. Staff are all very nice, although sometimes a language barrier as I don’t know Spanish but I made due. Beautiful and nice and open lobby/lounge area, check went smoothly. Our room was great, lots of space. Only issues we had were the bathroom was not private. There was a glass window in the shower part and you can easily see in, not something I would like when on vacation with my cousin or let alone those with children. We complained and they did put up a bedsheet to cover the window. There was construction outside our balcony so not the best view but we weren’t in our room that much in the daytime. The door needed to be fixed and we asked but nothing was done about it. The beach isn’t far at all and there are lots of lounge chairs there to choose from. We tried the steakhouse and Italian restaurant, both were delicious and the service was great. The main buffet for meals was also great, lots of choices and everything was made there which was amazing! Lots of families and couples at this resort. If I was to go again I would choose the adults only part of the resort to stay at. Overall a great experience and would go back.
10
Joey
28 ott 2025
·
Soggiorno di 5 notti
Staff was fantastic! Food was good, room was very clean. Only issue is for a family stay, the bathroom has a window into the bedroom. Heard after the fact some people bring clips and a shower curtain to hang for privacy
Staff was fantastic! Food was good, room was very clean. Only issue is for a family stay, the bathroom has a window into the bedroom. Heard after the fact some people bring clips and a shower curtain to hang for privacy
6
Vanessa Paola
21 ott 2025
·
Soggiorno di 5 notti
AC in room wasn't working and front desk was rude when I let them know I needed it fixed. They also made me wait all day before letting me move into a new room after they said they couldn't fix the issue.
AC in room wasn't working and front desk was rude when I let them know I needed it fixed. They also made me wait all day before letting me move into a new room after they said they couldn't fix the issue.
6
Tieshia Latrice
22 ott 2025
·
Soggiorno di 5 notti
My room didn’t have AC and I took two days to be moved.
My room didn’t have AC and I took two days to be moved.
10
Nicolle Anne Campbell
16 ott 2025
·
Soggiorno di 5 notti
Balcony view was okay as there is construction happening. I love the room temperature.
Balcony view was okay as there is construction happening. I love the room temperature.
6
Lindsey
22 nov 2025
·
Soggiorno di 4 notti
Room had several maintenance issues. It had plumbing issues where shower and toilet both leaked water and kept the floor wet all the time. Ceiling began leaking on last day. We let the front desk know but no one came that we know of. Also - if you have a swim up room, just know that it can be loud because the room pools are shared - it’s not your own personal pool. Overall, it’s clear these are older rooms that have lots of issues. We were also on the side where there is construction going on building a new resort next to us. So, our view out our back door was a construction fence.
Room had several maintenance issues. It had plumbing issues where shower and toilet both leaked water and kept the floor wet all the time. Ceiling began leaking on last day. We let the front desk know but no one came that we know of. Also - if you have a swim up room, just know that it can be loud because the room pools are shared - it’s not your own personal pool. Overall, it’s clear these are older rooms that have lots of issues. We were also on the side where there is construction going on building a new resort next to us. So, our view out our back door was a construction fence.
6
Young Sun
11 nov 2025
·
Soggiorno di 4 notti
Construction noise throughout stay. Rooms cleanliness so so.
Construction noise throughout stay. Rooms cleanliness so so.
10
LUIS
21 nov 2025
·
Soggiorno di 4 notti
Rooms were clean and spacious. Service was good
Rooms were clean and spacious. Service was good
10
Vanessa
19 ott 2025
·
Soggiorno di 6 notti
Rooms were very clean and Ac was nice after a long day in the sun the mini bar was filled daily and the concordance of room service was perfect. 10/10 would absolutely return to this resort. Oh and the spa gave a very nice massage, the food was good and had a great selection!
Rooms were very clean and Ac was nice after a long day in the sun the mini bar was filled daily and the concordance of room service was perfect. 10/10 would absolutely return to this resort. Oh and the spa gave a very nice massage, the food was good and had a great selection!
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Servizio
Il servizio è variabile: molti sottolineano la cordialità e l'attenzione del personale, mentre altri segnalano un supporto lento o inefficiente, interazioni scortesi e pressioni per acquistare abbonamenti o upgrade. Gli interventi di manutenzione possono essere ritardati e il check-in o le prenotazioni possono essere fonte di confusione per alcuni.
Recensioni degli ospiti correlate
6
Theresa Denise
7 nov 2025
·
Soggiorno di 4 notti
Room service was not good. Either they took 2 hours or didn’t respond at all.
Room service was not good. Either they took 2 hours or didn’t respond at all.
6
PATRICIA
24 nov 2025
·
Soggiorno di 3 notti
It’s definitely a 3 start resort. The entire hotel had signs of wear and tear. All walls need paint, lots of mold on balconies, dirty pool and buffet chairs. Great all day & night entertainment, comfortable beds, good food with a bast variety for the 3 daily meals. Not impressed with the restaurants. Friendly staff. But no one took action to fix reported problems in the room. Check-in was extremely late and long! The staff made us Waste valuable time. Management did not appreciate nor apologize. Do not fall for the time share presentation. Extremely long not worth the “gift” Information vague, not straightforward and nothing in writing! They do not respect your vacation time. Supposed to he 45 min. But ended up being almost 4 hrs! Insane! When we asked for an apology NO one from management acknowledged our request to have at least a massage or a cabana for one day! The response to this comment will show the many excuses we heard. Staff passed the ball to their teams. Our time was not respected. Very friendly entertainment team. Very hard working people! Increase their pay!
It’s definitely a 3 start resort. The entire hotel had signs of wear and tear. All walls need paint, lots of mold on balconies, dirty pool and buffet chairs. Great all day & night entertainment, comfortable beds, good food with a bast variety for the 3 daily meals. Not impressed with the restaurants. Friendly staff. But no one took action to fix reported problems in the room. Check-in was extremely late and long! The staff made us Waste valuable time. Management did not appreciate nor apologize. Do not fall for the time share presentation. Extremely long not worth the “gift” Information vague, not straightforward and nothing in writing! They do not respect your vacation time. Supposed to he 45 min. But ended up being almost 4 hrs! Insane! When we asked for an apology NO one from management acknowledged our request to have at least a massage or a cabana for one day! The response to this comment will show the many excuses we heard. Staff passed the ball to their teams. Our time was not respected. Very friendly entertainment team. Very hard working people! Increase their pay!
6
Nicola
12 nov 2025
·
Soggiorno di 3 notti
Staff don't use gloves at general buffet. One of the staff told me he would take me around for a tour. I met the staff only to be brought into a sales tour. Very misleading. The checkin process was confusing.
Staff don't use gloves at general buffet. One of the staff told me he would take me around for a tour. I met the staff only to be brought into a sales tour. Very misleading. The checkin process was confusing.
4
Eliza
23 ott 2025
·
Soggiorno di 5 notti
Let me start by saying the staff was friendly and wonderful. Guest services was not as great and not helpful to problems that arose. My AC was out 4 days of my stay before they assisted and attempted to fix the problem. I was offered another room, but declined because it was ultimately a downgrade I was told management would be in touch with me to offer me some kind of compensation, it’s been a few weeks and everyone stopped following up with me and no compensation was given. The professionalism at guest services and the reception area was poor, and the lack of communicating was even worse. I would have given a good review and recommended the serenade, however after paying full price for a non-functioning room with no compensation or communication to make things right I would recommend Not booking here. The elevators were also down several times throughout several days in several different buildings, making it difficult for anyone with the disability.
Let me start by saying the staff was friendly and wonderful. Guest services was not as great and not helpful to problems that arose. My AC was out 4 days of my stay before they assisted and attempted to fix the problem. I was offered another room, but declined because it was ultimately a downgrade I was told management would be in touch with me to offer me some kind of compensation, it’s been a few weeks and everyone stopped following up with me and no compensation was given. The professionalism at guest services and the reception area was poor, and the lack of communicating was even worse. I would have given a good review and recommended the serenade, however after paying full price for a non-functioning room with no compensation or communication to make things right I would recommend Not booking here. The elevators were also down several times throughout several days in several different buildings, making it difficult for anyone with the disability.
6
Stacy
3 nov 2025
·
Soggiorno di 4 notti
The hotel itself was fine. It was clean. The pool areas, bars and the beach were also fine. My biggest issues were with the restaurant staff. When the reviews say hospitality is bad, thats an understatement. Ive never heard the word "NO" so many times without an added explanation while vacationing in my whole entire life. It was so bad, my friend and i asked for soup after we placed our dinner order. The waiter must've misunderstood and bought back one bowl of soup. We then asked for another and was told "NO" and we must share....seriously was not delivered another bowl of soup. That was just one incident ourt of many. I assume telling guest "NO" is the inside joke and/or culture of the staff. So much eye rolling, grunts and side talk when asking for the simplest of things. Also forget habachi reservations. Its almost easier hitting the lottery. Also, dont fall for the package upgrade for premium beverages. Those drinks are for pay only. This was found out after paying 500 extra for basically nothing. With this said. The vip conceige (i forget his name) was very accommodating but pretty much other than him and less than a handful of others, i cannot say i would recommend. The hotels price point is really not a good value. i prefer to pay more and receive my good service without a side of nasty attitude.
The hotel itself was fine. It was clean. The pool areas, bars and the beach were also fine. My biggest issues were with the restaurant staff. When the reviews say hospitality is bad, thats an understatement. Ive never heard the word "NO" so many times without an added explanation while vacationing in my whole entire life. It was so bad, my friend and i asked for soup after we placed our dinner order. The waiter must've misunderstood and bought back one bowl of soup. We then asked for another and was told "NO" and we must share....seriously was not delivered another bowl of soup. That was just one incident ourt of many. I assume telling guest "NO" is the inside joke and/or culture of the staff. So much eye rolling, grunts and side talk when asking for the simplest of things. Also forget habachi reservations. Its almost easier hitting the lottery. Also, dont fall for the package upgrade for premium beverages. Those drinks are for pay only. This was found out after paying 500 extra for basically nothing. With this said. The vip conceige (i forget his name) was very accommodating but pretty much other than him and less than a handful of others, i cannot say i would recommend. The hotels price point is really not a good value. i prefer to pay more and receive my good service without a side of nasty attitude.
10
zaidy
24 dic 2025
·
Soggiorno di 3 notti
Excellent service, wonderful staff
Excellent service, wonderful staff
10
natasha
19 nov 2025
·
Soggiorno di 4 notti
Amazing service
Amazing service
2
Elijah David
30 ago 2025
·
Soggiorno di 6 notti
The staff is absolutely horrible. They argue with you back and forth on simple requests, that frankly aren't really up for debate. The rooms constantly flood with the showers and clogged toilets so you find yourself constantly using towels to dry it up. would requesting more towels not be the logical solution? And the clogged toilets that literally have nothing thrown in them, I asked them at 9pm before dinner please can someone come and fix this. I then finish dinner with my family around 11:30 and it's STILL not fixed. They keep saying they're on it RIGHT now and it's not right now. My family is with small children, were on a vacation celebrating a milestone birthday. We chose to spend our hard earned THOUSANDS on about 5 rooms and this is how they treat us? And their BS apology? A bottle of champagne and strawberries. Dude it's ALL INCLUSIVE. I'm eating and drinking for free why would I want more food and drink. They apparently down own their own spa so they couldn't give us a spa package. Apparently it was the end of times when asking to change our room since two of our rooms kept clogging and the shower handle popped off. And then, all we ended up asking for is transportation to the local mall because my mother wanted to go shopping that's it. We specifically said not to send us on a tourist trap where it's some lame tour and overpriced gift shop. Only for them to send us on exactly that. My mother literally cried on her birthday. Also Rommi and Carlos at front desk SUCK
The staff is absolutely horrible. They argue with you back and forth on simple requests, that frankly aren't really up for debate. The rooms constantly flood with the showers and clogged toilets so you find yourself constantly using towels to dry it up. would requesting more towels not be the logical solution? And the clogged toilets that literally have nothing thrown in them, I asked them at 9pm before dinner please can someone come and fix this. I then finish dinner with my family around 11:30 and it's STILL not fixed. They keep saying they're on it RIGHT now and it's not right now. My family is with small children, were on a vacation celebrating a milestone birthday. We chose to spend our hard earned THOUSANDS on about 5 rooms and this is how they treat us? And their BS apology? A bottle of champagne and strawberries. Dude it's ALL INCLUSIVE. I'm eating and drinking for free why would I want more food and drink. They apparently down own their own spa so they couldn't give us a spa package. Apparently it was the end of times when asking to change our room since two of our rooms kept clogging and the shower handle popped off. And then, all we ended up asking for is transportation to the local mall because my mother wanted to go shopping that's it. We specifically said not to send us on a tourist trap where it's some lame tour and overpriced gift shop. Only for them to send us on exactly that. My mother literally cried on her birthday. Also Rommi and Carlos at front desk SUCK
10
Arwynn
18 nov 2025
·
Soggiorno di 6 notti
everything was very clean and staff were super friendly!
everything was very clean and staff were super friendly!
10
Francisca
17 ott 2025
·
Soggiorno di 5 notti
I love this resort. It’s my first time going there with family. From check in with Carlos who treated us very well to the rooms being cleaned everyday by Angela . The food is amazing we had great severs like Katherine. Everytime we went to the pool the bartenders Alejandro and Edison were so nice and attentive. The entertainment in the resort was great , Eric aka Coca Cola was always happy and attentive to the customers. It was my birthday weekend and they all made my birthday special. I definitely recommend this resort .
I love this resort. It’s my first time going there with family. From check in with Carlos who treated us very well to the rooms being cleaned everyday by Angela . The food is amazing we had great severs like Katherine. Everytime we went to the pool the bartenders Alejandro and Edison were so nice and attentive. The entertainment in the resort was great , Eric aka Coca Cola was always happy and attentive to the customers. It was my birthday weekend and they all made my birthday special. I definitely recommend this resort .
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Posizione
L'accesso alla spiaggia è comodo, ma le alghe spesso ne limitano la balneazione e possono causare cattivi odori, e i lavori in corso nella struttura adiacente a volte influiscono su vista o rumore. La zona circostante non è molto adatta per le passeggiate e i venditori ambulanti sono comuni.
Recensioni degli ospiti correlate
8
Latia
10 ott 2025
·
Soggiorno di 3 notti
This resort was wonderful, the staff was awesome especially Carlos A. he was very friendly, helpful and kind!! This was one of the cleanest properties I’ve stayed at! Great job to the crew! The buildings can use some upgrades, but they were fixing up and adding while we were there. The surrounding area is not walkable. If you have a vehicle there are plenty of options for shopping and restaurants.
This resort was wonderful, the staff was awesome especially Carlos A. he was very friendly, helpful and kind!! This was one of the cleanest properties I’ve stayed at! Great job to the crew! The buildings can use some upgrades, but they were fixing up and adding while we were there. The surrounding area is not walkable. If you have a vehicle there are plenty of options for shopping and restaurants.
8
Barbara N
28 nov 2025
·
Soggiorno di 6 notti
I stayed here for 6 days. The property is lovely and well maintained. Staff are all very nice, although sometimes a language barrier as I don’t know Spanish but I made due. Beautiful and nice and open lobby/lounge area, check went smoothly. Our room was great, lots of space. Only issues we had were the bathroom was not private. There was a glass window in the shower part and you can easily see in, not something I would like when on vacation with my cousin or let alone those with children. We complained and they did put up a bedsheet to cover the window. There was construction outside our balcony so not the best view but we weren’t in our room that much in the daytime. The door needed to be fixed and we asked but nothing was done about it. The beach isn’t far at all and there are lots of lounge chairs there to choose from. We tried the steakhouse and Italian restaurant, both were delicious and the service was great. The main buffet for meals was also great, lots of choices and everything was made there which was amazing! Lots of families and couples at this resort. If I was to go again I would choose the adults only part of the resort to stay at. Overall a great experience and would go back.
I stayed here for 6 days. The property is lovely and well maintained. Staff are all very nice, although sometimes a language barrier as I don’t know Spanish but I made due. Beautiful and nice and open lobby/lounge area, check went smoothly. Our room was great, lots of space. Only issues we had were the bathroom was not private. There was a glass window in the shower part and you can easily see in, not something I would like when on vacation with my cousin or let alone those with children. We complained and they did put up a bedsheet to cover the window. There was construction outside our balcony so not the best view but we weren’t in our room that much in the daytime. The door needed to be fixed and we asked but nothing was done about it. The beach isn’t far at all and there are lots of lounge chairs there to choose from. We tried the steakhouse and Italian restaurant, both were delicious and the service was great. The main buffet for meals was also great, lots of choices and everything was made there which was amazing! Lots of families and couples at this resort. If I was to go again I would choose the adults only part of the resort to stay at. Overall a great experience and would go back.
6
Devin
31 ago 2025
·
Soggiorno di 7 notti
This resort is definitely NOT a 4.5 starr property like they advertise. If you upgrade your stay to a perferred customers, its sub oar even with the upgrade. Food was less than average. The room... Perfect. Huge, quiet and always cool. Beach was awful. Dirty and can't walk far because of a marina, which made the water oily and the air stinky.
This resort is definitely NOT a 4.5 starr property like they advertise. If you upgrade your stay to a perferred customers, its sub oar even with the upgrade. Food was less than average. The room... Perfect. Huge, quiet and always cool. Beach was awful. Dirty and can't walk far because of a marina, which made the water oily and the air stinky.
8
Juan Antonio
29 nov 2025
·
Soggiorno di 4 notti
Nice Property,food & restaurants. Visiting the beach in Punta Cana during this summer season is not recommended.
Nice Property,food & restaurants. Visiting the beach in Punta Cana during this summer season is not recommended.
8
Sellama
1 set 2025
·
Soggiorno di 12 notti
This is my second time at this hotel and I stayed almost 2 weeks. It’s safe and is kept clean. The night shows are entertaining as well as the Beach Party. The only down side, which I have already mentioned to the hotel last year, but I haven’t seen any improvement in that area this year, is the fact that they cook too many foods with “cooking wine”, which many people cannot consume. I wrote about this issue in last year’s review, and honestly, it has gotten worse. Just an example, there is no need to cook Paella with wine, even the Spaniards who invented it, don’t do that !! Yes, there are several options of foods, but at the same time, wine is present in too many of them, much more than last year. That is not the case in many other hotels I have been to in Punta Cana. I’ll give this hotel one more opportunity to adjust the “wine in most foods” situation and I’ll go back again, but if the problem persists, it’ll be my 3rd and last time. Visiting the DR would be better in winter time in the future, because with the seaweeds’ problem, it’s impossible to swim in the Caribbean Sea in the summer. Unfortunately , global warming has ruined many beaches, not only in the DR, but also in many other parts of the world.
This is my second time at this hotel and I stayed almost 2 weeks. It’s safe and is kept clean. The night shows are entertaining as well as the Beach Party. The only down side, which I have already mentioned to the hotel last year, but I haven’t seen any improvement in that area this year, is the fact that they cook too many foods with “cooking wine”, which many people cannot consume. I wrote about this issue in last year’s review, and honestly, it has gotten worse. Just an example, there is no need to cook Paella with wine, even the Spaniards who invented it, don’t do that !! Yes, there are several options of foods, but at the same time, wine is present in too many of them, much more than last year. That is not the case in many other hotels I have been to in Punta Cana. I’ll give this hotel one more opportunity to adjust the “wine in most foods” situation and I’ll go back again, but if the problem persists, it’ll be my 3rd and last time. Visiting the DR would be better in winter time in the future, because with the seaweeds’ problem, it’s impossible to swim in the Caribbean Sea in the summer. Unfortunately , global warming has ruined many beaches, not only in the DR, but also in many other parts of the world.
4
Kenneth
13 set 2025
·
Soggiorno di 5 notti
Some staff was okay some looked like they didn’t want to be there. The property is falling apart after only 4 years. The beach was horrible non swim able
Some staff was okay some looked like they didn’t want to be there. The property is falling apart after only 4 years. The beach was horrible non swim able
6
Gerri
21 set 2025
·
Soggiorno di 5 notti
Property itself was ok. Food wasn’t the greatest in buffet. Pretty much the same every night. The area outside of property was dirty and mostly shops abondoned Roads were flooded from rain so hard to walk around. It’s unfortunate of the sargassum on beach. Of course not hotels fault. They did best they could to clean up
Property itself was ok. Food wasn’t the greatest in buffet. Pretty much the same every night. The area outside of property was dirty and mostly shops abondoned Roads were flooded from rain so hard to walk around. It’s unfortunate of the sargassum on beach. Of course not hotels fault. They did best they could to clean up
6
Young Sun
11 nov 2025
·
Soggiorno di 4 notti
Construction noise throughout stay. Rooms cleanliness so so.
Construction noise throughout stay. Rooms cleanliness so so.
8
David
31 ago 2025
·
Soggiorno di 10 notti
Resort was amazing along with the people. Only downside is the restaurants are very hot. And construction near by smells and sometimes there is noise.
Resort was amazing along with the people. Only downside is the restaurants are very hot. And construction near by smells and sometimes there is noise.
4
Ivo
16 ago 2025
·
Soggiorno di 7 notti
I honestly picked up the wrong hotel. They are blaming the sea grass for the odor, while in reality it is the broken sewer lines right in between the hotel and the next door new Serenade construction. This brings lots of discomfort if you are facing the construction side, and of course: it beings mosquitoes bigger than me!!!
I honestly picked up the wrong hotel. They are blaming the sea grass for the odor, while in reality it is the broken sewer lines right in between the hotel and the next door new Serenade construction. This brings lots of discomfort if you are facing the construction side, and of course: it beings mosquitoes bigger than me!!!
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Ristorazione
La ristorazione è variabile: alcuni si godono i buffet e diversi ristoranti à la carte (in particolare il teppanyaki/giapponese e quello italiano), ma molti trovano il cibo insipido o ripetitivo, hanno difficoltà con le prenotazioni e segnalano sale da pranzo calde a causa dell'aria condizionata non funzionante e occasionali problemi di igiene al buffet.
Recensioni degli ospiti correlate
6
Gemny
18 set 2025
·
Soggiorno di 7 notti
Para ser un hotel del 2020 esta muy abandonado no tienen aire en los restaurantes, la comida estaba buena y bastante variedad
Para ser un hotel del 2020 esta muy abandonado no tienen aire en los restaurantes, la comida estaba buena y bastante variedad
2
Fatima
3 nov 2025
·
Soggiorno di 3 notti
The food terrible
The food terrible
10
Theodore
1 ott 2025
·
Soggiorno di 5 notti
Excellent resort. Food was better than average in the DR. Wait staff was very friendly. Jose and Hector at pool bar close to beach were awesome! Fun shows. Great choice of restaurants with good service. Lobby bar service was excellent as well as service personnel waiting on everyone sitting in lobby. As usual at all-inclusive resorts, sales people pressure you to buy premium service. They were pushy but not obnoxious like we have experienced at other places like Catalonia. Very nice vacation. Did not skimp on drinks. Beach was full of saugassum, but not not resorts fault. They were out cleaning every day. Minus seaweed beach was nice with lots of chairs and palm trees for shade. Beds were very comfortable and clean.
Excellent resort. Food was better than average in the DR. Wait staff was very friendly. Jose and Hector at pool bar close to beach were awesome! Fun shows. Great choice of restaurants with good service. Lobby bar service was excellent as well as service personnel waiting on everyone sitting in lobby. As usual at all-inclusive resorts, sales people pressure you to buy premium service. They were pushy but not obnoxious like we have experienced at other places like Catalonia. Very nice vacation. Did not skimp on drinks. Beach was full of saugassum, but not not resorts fault. They were out cleaning every day. Minus seaweed beach was nice with lots of chairs and palm trees for shade. Beds were very comfortable and clean.
6
Awilda Acevedo
19 ago 2025
·
Soggiorno di 7 notti
There was a very strong bad smell around the property that would make me want to throw up literally. Lots of mosquitoes. Especially in the elevator . Poor hygiene at the Buffet area. There were birds eating the pastries and bread . There were flies covering the desserts. They should find a way to jeep all the food covered . Anyways , I endep up with a bug in my stomach . I couldn’t eat. Some of the restrooms were in bad condition . The only thing positive about this property was that is definitely a kids friendly property . I wouldn’t come back .
There was a very strong bad smell around the property that would make me want to throw up literally. Lots of mosquitoes. Especially in the elevator . Poor hygiene at the Buffet area. There were birds eating the pastries and bread . There were flies covering the desserts. They should find a way to jeep all the food covered . Anyways , I endep up with a bug in my stomach . I couldn’t eat. Some of the restrooms were in bad condition . The only thing positive about this property was that is definitely a kids friendly property . I wouldn’t come back .
8
Soraya
23 set 2025
·
Soggiorno di 4 notti
Serenade had everything you need for an all inclusive. Dinner at Nikie Sushi or Tapenyaki was the best.
Serenade had everything you need for an all inclusive. Dinner at Nikie Sushi or Tapenyaki was the best.
8
Barbara N
28 nov 2025
·
Soggiorno di 6 notti
I stayed here for 6 days. The property is lovely and well maintained. Staff are all very nice, although sometimes a language barrier as I don’t know Spanish but I made due. Beautiful and nice and open lobby/lounge area, check went smoothly. Our room was great, lots of space. Only issues we had were the bathroom was not private. There was a glass window in the shower part and you can easily see in, not something I would like when on vacation with my cousin or let alone those with children. We complained and they did put up a bedsheet to cover the window. There was construction outside our balcony so not the best view but we weren’t in our room that much in the daytime. The door needed to be fixed and we asked but nothing was done about it. The beach isn’t far at all and there are lots of lounge chairs there to choose from. We tried the steakhouse and Italian restaurant, both were delicious and the service was great. The main buffet for meals was also great, lots of choices and everything was made there which was amazing! Lots of families and couples at this resort. If I was to go again I would choose the adults only part of the resort to stay at. Overall a great experience and would go back.
I stayed here for 6 days. The property is lovely and well maintained. Staff are all very nice, although sometimes a language barrier as I don’t know Spanish but I made due. Beautiful and nice and open lobby/lounge area, check went smoothly. Our room was great, lots of space. Only issues we had were the bathroom was not private. There was a glass window in the shower part and you can easily see in, not something I would like when on vacation with my cousin or let alone those with children. We complained and they did put up a bedsheet to cover the window. There was construction outside our balcony so not the best view but we weren’t in our room that much in the daytime. The door needed to be fixed and we asked but nothing was done about it. The beach isn’t far at all and there are lots of lounge chairs there to choose from. We tried the steakhouse and Italian restaurant, both were delicious and the service was great. The main buffet for meals was also great, lots of choices and everything was made there which was amazing! Lots of families and couples at this resort. If I was to go again I would choose the adults only part of the resort to stay at. Overall a great experience and would go back.
6
Javier
3 nov 2025
·
Soggiorno di 5 notti
Staff and service were great! Very welcoming and always willing to meet your needs. The area of improvement for us was the food. It lacked flavor, seasoning, variety and at times temperature. We are not complicated with food and eat most things so to us this was a standout.
Staff and service were great! Very welcoming and always willing to meet your needs. The area of improvement for us was the food. It lacked flavor, seasoning, variety and at times temperature. We are not complicated with food and eat most things so to us this was a standout.
10
Diana
27 nov 2025
·
Soggiorno di 5 notti
El hotel estuvo excelente, la comida divina tienen un buffet bien variado. Realmente dude por los reviews que había visto pero nada que ver es un tremendo lugar. Los empleados excelentes todos!!! En el bar de la piscina Alejandro los atendió en todo momento
El hotel estuvo excelente, la comida divina tienen un buffet bien variado. Realmente dude por los reviews que había visto pero nada que ver es un tremendo lugar. Los empleados excelentes todos!!! En el bar de la piscina Alejandro los atendió en todo momento
6
Bridger
13 nov 2025
·
Soggiorno di 6 notti
Food was very bland and overall not very good.
Food was very bland and overall not very good.
6
Amber
27 ott 2025
·
Soggiorno di 7 notti
We had a great time when we stayed in August. Of course it’s summer and it’s hot but some of the restaurants had NO air conditioning. The hotel is in need of paint or pressure washing. Buffet was okay, the restaurants were all delicious with great service. The app to make reservations for dinner was awful!!! I recommend you go to the front desk to make your dinner reservations. Overall it was a fun trip!
We had a great time when we stayed in August. Of course it’s summer and it’s hot but some of the restaurants had NO air conditioning. The hotel is in need of paint or pressure washing. Buffet was okay, the restaurants were all delicious with great service. The app to make reservations for dinner was awful!!! I recommend you go to the front desk to make your dinner reservations. Overall it was a fun trip!
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10
Veronica Rodriguez
18 mag 2026
·
Soggiorno di 3 notti
Bello
Bello
10
Marco
6 gen 2025
·
Soggiorno di 2 notti
Resort molto bello e, soprattutto, compatto. Non è necessario muoversi per centinaia di metri, tutte le varie strutture sono collegate tra loro, in una specie di U. Personale molto cortese, si viene messi a proprio agio fin dal primo istante. Segnalo la possibilità di sottoscrivere una membership per avere facilitazioni in una serie di hotel, per periodi di 10 o 20 anni: se vorrete ascoltare la proposta, mettetevi comodi (in paricolar modo se interessati a sottoscriverla). Camere GRANDI e molto belle
Resort molto bello e, soprattutto, compatto. Non è necessario muoversi per centinaia di metri, tutte le varie strutture sono collegate tra loro, in una specie di U. Personale molto cortese, si viene messi a proprio agio fin dal primo istante. Segnalo la possibilità di sottoscrivere una membership per avere facilitazioni in una serie di hotel, per periodi di 10 o 20 anni: se vorrete ascoltare la proposta, mettetevi comodi (in paricolar modo se interessati a sottoscriverla). Camere GRANDI e molto belle
2
Roger
19 ott 2024
·
Dirty, dirty
Dirty, dirty
10
JORMARIE
4 set 2024
·
Soggiorno di 4 notti
Excelente hotel familiar excelente trato
Excelente hotel familiar excelente trato
10
Victor
26 lug 2024
·
Soggiorno di 4 notti
Excelente hotel
Excelente hotel
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 00:00
Prima delle 12:00
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Stai considerando questo hotel per il tuo viaggio a Punta Cana?
Quali sono solitamente le tariffe delle camere al Serenade Punta Cana Beach & Spa Resort a La Altagracia, Punta Cana?
Nei prossimi 60-90 giorni, le tariffe delle camere al Serenade Punta Cana Beach & Spa Resort a La Altagracia, Punta Cana si aggirano solitamente intorno a 240 USD a notte per due ospiti, con un intervallo da 228 USD a 327 USD.
Qual è il momento migliore per visitare il Serenade Punta Cana Beach & Spa Resort per evitare la folla?
Marzo è il mese più affollato al Serenade Punta Cana Beach & Spa Resort a La Altagracia, Punta Cana, mentre la domanda diminuisce in primavera e all'inizio dell'estate. Giugno è il mese più tranquillo per quanto riguarda la folla, il che lo rende il momento più calmo per una visita se preferisci meno persone e un accesso più facile ai servizi in loco.
Quale mese offre le tariffe più basse al Serenade Punta Cana Beach & Spa Resort?
Settembre è il mese più economico per soggiornare al Serenade Punta Cana Beach & Spa Resort a La Altagracia, Punta Cana, con una media di 235 USD a notte; marzo è il mese più costoso a 568 USD. Le tariffe più basse di settembre arrivano anche se giugno è il mese più tranquillo per quanto riguarda la folla.
Cosa c'è vicino al Serenade Punta Cana Beach & Spa Resort — cosa posso fare nella zona?
Il Serenade Punta Cana Beach & Spa Resort a La Altagracia, Punta Cana si trova vicino ad attrazioni balneari come la Laguna di Bávaro e la spiaggia di Cabeza de Toro e offre gite adatte alle famiglie come il Manati Park Bavaro e il Cocotal Golf and Country Club. L'ambiente si presta al relax in spiaggia e alla spa, con facile accesso a negozi e intrattenimento nel centro di Punta Cana.
Come si confrontano i prezzi del Serenade Punta Cana Beach & Spa Resort con quelli di altri hotel a Punta Cana?
Il Serenade Punta Cana Beach & Spa Resort a La Altagracia, Punta Cana è più economico di 10 su 16 hotel comparabili nelle vicinanze, con una mediana tipica di 297 USD a notte rispetto a circa 375 USD per i concorrenti.
Come si confronta il prezzo per notte di Serenade Punta Cana Beach & Spa Resort, Punta Cana con quello delle ultime settimane?
Il prezzo attuale di Serenade Punta Cana Beach & Spa Resort, Punta Cana è di 239 USD a notte per 2 ospiti, un prezzo basso per questo hotel: circa 15% in meno rispetto alla media di 283 USD degli ultimi sessanta giorni. Nello stesso periodo, nella maggior parte delle notti le tariffe erano comprese tra 210 USD e 389 USD.
Prezzi per le prossime date
settembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-09-20: 208.30845687973022USD
- 2026-09-21: 232.8825376943054USD
- 2026-09-22: 241.37828666943358USD
- 2026-09-23: 242.09243366238402USD
- 2026-09-24: 231.9268221856079USD
- 2026-09-25: 241.47664056570434USD
- 2026-09-26: 250.9208383828125USD
- 2026-09-27: 193.83126063381957USD
- 2026-09-28: 184.30867036636351USD
- 2026-09-29: 184.30867036636351USD
- 2026-09-30: 220.93030676727295USD
- 2026-10-01: 266.5139319859314USD
- 2026-10-02: 261.9173713111877USD
- 2026-10-03: 222.4206388258972USD
- 2026-10-04: 212.8872448635864USD
- 2026-10-05: 218.06205710864256USD
- 2026-10-06: 222.4206388258972USD
- 2026-10-07: 203.36465459613035USD
- 2026-10-08: 212.8872448635864USD
- 2026-10-09: 231.96481897302246USD
- 2026-10-10: 339.4233408496704USD
- 2026-10-11: 231.96481897302246USD
- 2026-10-12: 222.4206388258972USD
- 2026-10-13: 203.36465459613035USD
- 2026-10-14: 212.8872448635864USD
- 2026-10-15: 251.01003452801513USD
- 2026-10-16: 303.4274957784424USD
- 2026-10-17: 303.4274957784424USD
- 2026-10-18: 231.96481897302246USD
- 2026-10-19: 239.56506946798706USD
- 2026-10-20: 222.4206388258972USD
- 2026-10-21: 222.4206388258972USD
- 2026-10-22: 218.06205710864256USD
- 2026-10-23: 303.4274957784424USD
- 2026-10-24: 303.7624978691406USD
- 2026-10-25: 212.8872448635864USD
- 2026-10-26: 212.8872448635864USD
- 2026-10-27: 204.9053630406494USD
- 2026-10-28: 212.8872448635864USD
- 2026-10-29: 242.09243366238402USD
- 2026-10-30: 382.11327432116695USD
- 2026-10-31: NO DATA
- 2026-11-01: 234.05838942944334USD
- 2026-11-02: 233.75212131484983USD
- 2026-11-03: 233.75212131484983USD
- 2026-11-04: 249.6280545986633USD
- 2026-11-05: 249.6280545986633USD
- 2026-11-06: 271.0485071180725USD
- 2026-11-07: 340.6757289708862USD
- 2026-11-08: 313.68424701489255USD
- 2026-11-09: 255.70086925964355USD
- 2026-11-10: 249.6280545986633USD
- 2026-11-11: 249.6280545986633USD
- 2026-11-12: 249.6280545986633USD
- 2026-11-13: 271.0485071180725USD
- 2026-11-14: 277.6372025858765USD
- 2026-11-15: 249.6280545986633USD
- 2026-11-16: 252.89021012350463USD
- 2026-11-17: 241.89369470516968USD
- 2026-11-18: 228.2076195892944USD
- 2026-11-19: 233.75212131484983USD
- 2026-11-20: 271.0485071180725USD
Se prevedi di arrivare dopo le ore 12:00 contatta la struttura in anticipo, utilizzando i recapiti indicati sulla conferma della prenotazione. Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Gli ospiti devono contattare questa struttura in anticipo per prenotare culle/letti per bambini.
- Questa struttura accetta pagamenti con carte di credito, carte di debito, dispositivi mobili e i contanti
- Le soluzioni di pagamento tramite cellulare includono: Google Pay e Apple Pay
- La struttura è dotata di un rilevatore di monossido di carbonio, un estintore antincendio, un rilevatore di fumo, un sistema di sicurezza e un kit di pronto soccorso
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- Piscina accessibile dalle 08:00 alle 18:30.
- È necessario prenotare i massaggi e i trattamenti spa. Per effettuare la prenotazione, contattare un resort prima dell'arrivo, utilizzando i recapiti riportati nella conferma della prenotazione.
- L'accesso ad alcuni servizi potrebbe essere limitato. Per maggiori informazioni, contattare la struttura utilizzando i recapiti indicati nella conferma della prenotazione.
- Non è necessaria l'auto per gli spostamenti da e per la struttura.
- Supplemento per animali domestici: 6000 DOP ad animale, a notte
- Non vengono richiesti supplementi per gli animali di servizio
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Attività
Piscina
Spiaggia privata
Giardino
Campo da golf (nelle vicinanze)
Spiaggia - nelle vicinanze
Windsurf
Karaoke
Area giochi
Canoa
Piscina bambini
Piscina scoperta
Musica dal vivo
Evening Entertainment
Mobili da esterno
Pool (Seasonal Outdoor)
Ping pong
Terrazza
Fitness Center (nearby)
Water Park
Parcheggio
Parcheggio
Parcheggio gratuito
Parking Onsite
Informazioni generali
Servizio in camera
Ristorante
Camere non fumatori
Sauna
Idromassaggio/Jacuzzi
Massaggi
SPA e centro benessere
Barbiere/Estetista
Trattamenti corpo
Trattamenti viso
Mini-club
Family room
Servizi
Servizio babysitter e asilo nido
Servizio di pulizia
Servizio banchetti
Cassetta di sicurezza
Zona fumatori
Lavanderia self-service
24-Hour Front Desk
Internet
Wi-fi gratuito