Best Western Plus Cleveland Inn & Suites

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De passage, parfait pour 1 nuit

The room was musty. The lobby was small.

My children and I were here for an overnight as we were in town to visit family. Let me say that this is the quietest hotel I have ever stayed in which was a huge welcome since we were all tired. The room was pretty clean, the bathroom walls could use a good scrub, but nothing that kept me from showering. The water was hot and the pressure was great. The beds were comfy as were the pillows. The TV lagged a little. Overall, we were very pleased and would definitely stay here again!! The staff was very friendly and helpful!

Breakfast was okay, no complaints. There was no kitchen in the room. The room needs curtains that block the sun. The ones installed barely cover the whole window. Sun penetrates inside over the sides and top. Water should flow stronger. Last person on the counter when I checked out needs to learn to be polite, respectful and smiley.