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Prime Hotel

80 $US

/nuit

Moyenne pour septembre

Prime Hotel - Réception

Prime Hotel - Chambre

Prime Hotel - Chambre

Prime Hotel - Réception

Prime Hotel - Salle de bain

Prix pour Prime Hotel

Sélectionnez les dates pour voir les prix et les disponibilités

80 $US

/nuit

Moyenne pour septembre

Prix moyens mensuels

À Prime Hotel, les prix par nuit s'élèvent en moyenne à 62 $US pendant le mois le moins cher (décembre) et à 81 $US pendant le mois le plus cher (février), sur la base des 12 derniers mois.

Prix moyen par nuit à Prime Hotel selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	69 $US
février	81 $US
mars	77 $US
septembre	80 $US
octobre	80 $US
novembre	69 $US
décembre	62 $US

Le plus cher : février (env. 81 $US)

Le moins cher : décembre (env. 62 $US)

À propos de cet établissement

Profitez des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit, une cheminée dans le hall et un distributeur automatique de boissons et d'en-cas.

Équipements

Profitez des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit, une cheminée dans le hall et un distributeur automatique de boissons et d'en-cas.

Services de l'établissement

Les équipements et services proposés incluent un poste informatique, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24. Un parking gratuit est disponible dans l'enceinte de l'hébergement.

Repas

Un petit déjeuner à emporter gratuit est servi tous les jours de 05 h 00 à 10 h 00.

Chambres

Les 82 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un réfrigérateur et un micro-ondes. Votre lit est préparé avec une couette en duvet d'oie et de la literie de qualité supérieure. Une télévision à écran plat 37 pouces avec chaînes par câble assure votre divertissement et l'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde. Une salle de bain privée avec un ensemble douche/baignoire est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux.

Emplacement

Prime Hotel profite d'un emplacement privilégié en plein cœur de Fort McMurray, à moins d'un quart d'heure à pied de Casino des Rivières et Rivière Athabasca. Cet hôtel se trouve à 1,1 km de Centre commercial Peter Pond Mall et à 1,3 km de MacDonald Island Park (parc et complexe sportif).

À proximité

Casino des Rivières(0.5 miles)
Rivière Athabasca(0.6 miles)
Centre commercial Peter Pond Mall(0.7 miles)
MacDonald Island Park (parc et complexe sportif)(0.8 miles)
Syncrude Aquatic Center(1 miles)
Centre hospitalier régional de Northern Lights(1.7 miles)
Théâtre et Centre des Arts Keyano(2.2 miles)
Heritage Park (écomusée)(2.3 miles)
Collège Keyano(2.4 miles)
Cinémas Landmark Eagle Ridge(4 miles)
Parc du Centenaire(4.1 miles)
Parc pour Chiens de Beacon Hill(4.4 miles)
Parc pour chiens de Gregoire(4.9 miles)
Oil Sands Discovery Centre (centre de découverte sur les sables pétrolifères)(5.2 miles)
Parc Provincial du Lac Gregoire(20.3 miles)
L'aéroport principal le plus proche est : Aéroport de Fort McMurray (YMM)(10.7 miles)

Parking
Chambres non-fumeurs
Centre d'affaires
Distributeur automatique de billets
Distributeur automatique
Parking gratuit

Emplacement

10131 Franklin Avenue, Fort McMurray, Canada

Casino des Rivières (0.5 miles)

Rivière Athabasca (0.6 miles)

Centre commercial Peter Pond Mall (0.7 miles)

MacDonald Island Park (parc et complexe sportif) (0.8 miles)

Syncrude Aquatic Center (1 miles)

Centre hospitalier régional de Northern Lights (1.7 miles)

Plus d'informations sur l'emplacement

Options de chambre

4

Chambre Deluxe, 1 très grand lit

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

Climatisation

Wi-Fi (gratuit)

Kitchenette

4

King Express Room

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

Climatisation

Wi-Fi (gratuit)

Réfrigérateur

7

Chambre Exécutive, 1 très grand lit

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

Climatisation

Wi-Fi (gratuit)

Kitchenette

5

Chambre Exécutive, 2 grands lits

Détails de la chambre

2 Grands Lits Doubles

Couchages 4

Climatisation

Wi-Fi (gratuit)

Kitchenette

10

Chambre Standard, 1 très grand lit

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

Climatisation

Wi-Fi (gratuit)

Réfrigérateur

Avis des voyageurs sur Prime Hotel

8.1

Très bien

Basé sur 765 avis vérifiés

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

Les commentaires sur l'hôtel Prime décrivent un établissement économique, situé en centre-ville, avec des chambres spacieuses et un personnel généralement aimable, mais des rénovations en cours et des expériences mitigées concernant les équipements et le petit-déjeuner, qui peut varier entre d'excellents plats chauds et des options minimales à emporter.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

Les commentaires sur l'hôtel Prime décrivent un établissement économique, situé en centre-ville, avec des chambres spacieuses et un personnel généralement aimable, mais des rénovations en cours et des expériences mitigées concernant les équipements et le petit-déjeuner, qui peut varier entre d'excellents plats chauds et des options minimales à emporter.

De nombreux clients soulignent la propreté des chambres, le confort des lits et le bon rapport qualité-prix. Les problèmes récurrents incluent des chambres très chaudes ou une climatisation défectueuse, des perturbations dues aux travaux, un ménage ou une réactivité incohérents, ainsi qu'un parking souterrain chauffé très fréquenté qui peut être limité ou exigu. Dans l'ensemble, attendez-vous à un séjour central avec de bons tarifs et quelques compromis liés aux rénovations.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les clients apprécient le parking souterrain chauffé, mais les places sont limitées ou exiguës, et les espaces communs sont affectés par les rénovations en cours ; le restaurant et le bar sur place ont été fermés à plusieurs reprises et le parking peut être sale.

Avis de voyageur à ce sujet

10

Debra

1 déc. 2024

·

A séjourné 1 nuit

The hotel was under renovations so not all areas were accessible. Otherwise I had a great experience and would recommend this hotel. The included full breakfast was amazing and was available til 10am catering to travelers like myself who needed that extra sleep in. Heated underground parking was fantastic. All in all a great experience. Will definitely use the Prime again on my next visit to Fort McMurray.

The hotel was under renovations so not all areas were accessible. Otherwise I had a great experience and would recommend this hotel. The included full breakfast was amazing and was available til 10am catering to travelers like myself who needed that extra sleep in. Heated underground parking was fantastic. All in all a great experience. Will definitely use the Prime again on my next visit to Fort McMurray.

8

Mike

18 oct. 2025

·

A séjourné 2 nuits

Under construction during my stay. Parking is limited.

Under construction during my stay. Parking is limited.

8

Miranda

13 déc. 2024

·

A séjourné 3 nuits

The is very little parking at the hotel. There is underground parking which is great but when you check in there is no where to park. The breakfast is a very nice addition but was luck warm every day and there was only one green tea tea bag my whole stay. I drink tea, not coffee and they had absolutely nothing for me. I was not impressed. The rooms are comfortable and clean but the hall carpets are filthy and worn out. For the price, it's worth it but it could use improvement.

The is very little parking at the hotel. There is underground parking which is great but when you check in there is no where to park. The breakfast is a very nice addition but was luck warm every day and there was only one green tea tea bag my whole stay. I drink tea, not coffee and they had absolutely nothing for me. I was not impressed. The rooms are comfortable and clean but the hall carpets are filthy and worn out. For the price, it's worth it but it could use improvement.

8

Abram

25 déc. 2023

·

A séjourné 1 nuit

Pros: The quality for the money overall was great, indoor heated parking was really nice to have, rooms were good for the money with king size beds and sound proofing, multi night discount was appreciated. Cons: Overall cleanliness needs attention, indoor parking had limited capacity, not nearly enough to cover the hotel capacity, limited parking available nearby and no outdoor parking onsite, breakfast was ok but fresh brewed coffee was not available, just a vending type of machine with poor coffee, management and staff were not aware of what room had what available amenities/options whatsoever despite their own website being clear on that, staff could not verify the stated room amenities on their own website.

Pros: The quality for the money overall was great, indoor heated parking was really nice to have, rooms were good for the money with king size beds and sound proofing, multi night discount was appreciated. Cons: Overall cleanliness needs attention, indoor parking had limited capacity, not nearly enough to cover the hotel capacity, limited parking available nearby and no outdoor parking onsite, breakfast was ok but fresh brewed coffee was not available, just a vending type of machine with poor coffee, management and staff were not aware of what room had what available amenities/options whatsoever despite their own website being clear on that, staff could not verify the stated room amenities on their own website.

2

Dave

12 sept. 2025

·

A séjourné 2 nuits

My window looked onto a hallway. There is not nearly enough parking. The building is under renovation so brown bag breakfast, they didn’t even have any ketchup for the breakfast sandwich inside. The elevator was glitchy. My door lock got stuck most of the time. Had to shoulder ram the door open half the time.

My window looked onto a hallway. There is not nearly enough parking. The building is under renovation so brown bag breakfast, they didn’t even have any ketchup for the breakfast sandwich inside. The elevator was glitchy. My door lock got stuck most of the time. Had to shoulder ram the door open half the time.

8

Rachel

7 août 2025

·

A séjourné 2 nuits

The property is in the middle of an extensive reno.

The property is in the middle of an extensive reno.

2

Russ

12 oct. 2025

·

A séjourné 1 nuit

I chose this hotel for a business trip because it advertised a hot breakfast and an on-site pub/restaurant, ideal for relaxing after long finance meetings without needing to go out. Unfortunately, the experience was disappointing from start to finish.Upon arrival, our room was extremely hot—close to 100°F. While that might be appreciated in the middle of a Fort McMurray winter, it was far too much for a 23°C day. We were moved to another room, supposedly an executive suite, which was still uncomfortably warm. My wife was told maintenance would come by, but no one ever showed up, leaving her waiting for hours.To make matters worse, the restaurant and bar were closed, forcing us to walk into town for dinner. Back in the room, even the alarm clock was set to the wrong time. The next morning, there was no sign of the promised hot breakfast—or any breakfast at all. The juice machine was broken, and the “to-go” breakfast offered by reception consisted of a yogurt, muffin, apple, and an expired bacon and cheese biscuit, which my wife, being Muslim, couldn’t eat. The apples provided were also rotten. The only tea options were peppermint or green tea—no regular breakfast tea or Earl Grey available.Service was equally disappointing. Lila at the front desk was dismissive and rude, spending over an hour on the phone instead of addressing our concerns. Overall, the experience was frustrating and far below expectations. I strongly recommend staying elsewhere—Stonebridge Suites, for example

I chose this hotel for a business trip because it advertised a hot breakfast and an on-site pub/restaurant, ideal for relaxing after long finance meetings without needing to go out. Unfortunately, the experience was disappointing from start to finish.Upon arrival, our room was extremely hot—close to 100°F. While that might be appreciated in the middle of a Fort McMurray winter, it was far too much for a 23°C day. We were moved to another room, supposedly an executive suite, which was still uncomfortably warm. My wife was told maintenance would come by, but no one ever showed up, leaving her waiting for hours.To make matters worse, the restaurant and bar were closed, forcing us to walk into town for dinner. Back in the room, even the alarm clock was set to the wrong time. The next morning, there was no sign of the promised hot breakfast—or any breakfast at all. The juice machine was broken, and the “to-go” breakfast offered by reception consisted of a yogurt, muffin, apple, and an expired bacon and cheese biscuit, which my wife, being Muslim, couldn’t eat. The apples provided were also rotten. The only tea options were peppermint or green tea—no regular breakfast tea or Earl Grey available.Service was equally disappointing. Lila at the front desk was dismissive and rude, spending over an hour on the phone instead of addressing our concerns. Overall, the experience was frustrating and far below expectations. I strongly recommend staying elsewhere—Stonebridge Suites, for example

10

Joseph Mario

25 déc. 2025

·

A séjourné 4 nuits

Underground heat parking very nice

Underground heat parking very nice

8

Jaime

30 juin 2024

·

A séjourné 2 nuits

The parkade needs to be cleaned, it is very muddy.

The parkade needs to be cleaned, it is very muddy.

10

Lucas

4 oct. 2025

·

A séjourné 1 nuit

Clean facility, polite staff. Parking once checked in was great, finding a spot to pull in before getting access to the underground structure was a challenge.

Clean facility, polite staff. Parking once checked in was great, finding a spot to pull in before getting access to the underground structure was a challenge.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux commentaires font état de chambres propres et de linge frais, mais d'autres mentionnent des moquettes tachées, de la poussière due aux travaux et des traces occasionnelles de saleté dues à l'entretien, ainsi qu'un signalement de nuisibles.

Avis de voyageur à ce sujet

8

Juan

1 nov. 2025

·

A séjourné 1 nuit

Nice spot. New and clean. Comfortable room and bed. Breakfast was minimal but the coffee was strong.

Nice spot. New and clean. Comfortable room and bed. Breakfast was minimal but the coffee was strong.

6

Melissa

23 juin 2023

·

A séjourné 1 nuit

Overall, this hotel gets the job done for a decent price. The beds are clean and comfortable and it puts a roof over your head for the night. Front desk staff were so kind and accommodating. This hotel is currently undergoing renovations, but nothing noisy during our stay so that was fine. Where this hotel fell short was the cleanliness of the rest. The carpets in our room had big stains and could have used a going over or been replaced all together. The light switches/appliance switches were grimey and the one garbage bin hadn’t been emptied. Furniture was dated and the material showed signs of wear. What really got us, was the fire alarm going off at 5:40 in the am and overhearing staff tell the fire crew that is was water tripping the censor “again”. I’m all for alarms when they’re necessary, but to hear that it was an on going thing was frustrating. Either the manager or owner walked in right by many of the customers outside without so much as an acknowledgment or hotel staff acknowledging the inconvenience.

Overall, this hotel gets the job done for a decent price. The beds are clean and comfortable and it puts a roof over your head for the night. Front desk staff were so kind and accommodating. This hotel is currently undergoing renovations, but nothing noisy during our stay so that was fine. Where this hotel fell short was the cleanliness of the rest. The carpets in our room had big stains and could have used a going over or been replaced all together. The light switches/appliance switches were grimey and the one garbage bin hadn’t been emptied. Furniture was dated and the material showed signs of wear. What really got us, was the fire alarm going off at 5:40 in the am and overhearing staff tell the fire crew that is was water tripping the censor “again”. I’m all for alarms when they’re necessary, but to hear that it was an on going thing was frustrating. Either the manager or owner walked in right by many of the customers outside without so much as an acknowledgment or hotel staff acknowledging the inconvenience.

8

Craig

3 janv. 2026

·

A séjourné 1 nuit

Room was clean

Room was clean

8

Charles

22 janv. 2026

·

A séjourné 3 nuits

Yes the room was very clean and all the staff was very helpful and big smiles. Great!!

Yes the room was very clean and all the staff was very helpful and big smiles. Great!!

6

Mary Ann

5 déc. 2024

·

A séjourné 1 nuit

We had a hard time finding the hotel as there is no signage outside. The room is big but not that clean, The carpet is dirty.

We had a hard time finding the hotel as there is no signage outside. The room is big but not that clean, The carpet is dirty.

10

Arne

9 sept. 2024

·

A séjourné 1 nuit

Rooms were clean and well kept. Exterior not very attractive

Rooms were clean and well kept. Exterior not very attractive

10

Kevin

2 janv. 2026

·

A séjourné 1 nuit

Very clean and comfortable. Will stay again.

Very clean and comfortable. Will stay again.

6

Darlene

15 mars 2025

·

A séjourné 2 nuits

The room was nice but the carpet was pretty gross discusting it need to be took up, I rather see a painted floor then carpet full of stains and germs , would not take of my shoes. The shades in the windows are that dusty dont think they ever been clean the room didnt smell fresh . I open a window to air it out some, other then that it was ok but I would not go back in that room again.

The room was nice but the carpet was pretty gross discusting it need to be took up, I rather see a painted floor then carpet full of stains and germs , would not take of my shoes. The shades in the windows are that dusty dont think they ever been clean the room didnt smell fresh . I open a window to air it out some, other then that it was ok but I would not go back in that room again.

4

Daniel

11 sept. 2025

·

A séjourné 3 nuits

Building is being renovated so construction dust everywhere. Parkade incredibly small. Booked a king executive suite only to be told they over booked. How do you do that when it is reserved online days before. Staff was rude about the issue. Sink and toilet had stains.

Building is being renovated so construction dust everywhere. Parkade incredibly small. Booked a king executive suite only to be told they over booked. How do you do that when it is reserved online days before. Staff was rude about the issue. Sink and toilet had stains.

2

Rose

18 nov. 2025

·

A séjourné 3 nuits

We found roaches in our room on the second floor. brought them to the front desk. moved rooms. found more roaches. brought more dead ones and videos of live ones. Was told they never had issues. videos of moving roaches in various sizes is an issue! We love staying at Prime and have had other issues but this is a bit much.

We found roaches in our room on the second floor. brought them to the front desk. moved rooms. found more roaches. brought more dead ones and videos of live ones. Was told they never had issues. videos of moving roaches in various sizes is an issue! We love staying at Prime and have had other issues but this is a bit much.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont grandes et confortables, souvent avec kitchenette, mais plusieurs clients ont rencontré une climatisation ou un chauffage cassés ou inefficaces, certaines chambres n'ont pas de fenêtres donnant sur l'extérieur, et il existe des signalements de mobilier daté, de bruit ou de petits problèmes d'aménagement.

Avis de voyageur à ce sujet

8

Cassie

26 juin 2024

·

A séjourné 1 nuit

Overall pretty good - room had no blackout curtains so it made falling asleep and staying asleep a little challenging.

Overall pretty good - room had no blackout curtains so it made falling asleep and staying asleep a little challenging.

6

catherine

10 juil. 2024

·

A séjourné 8 nuits

Room was average but our air conditioning was broken and made a loud noise and didn’t cool the room. However…staff were on it right away and tried to resolve quickly. We would recommend based on the excellent customer service.

Room was average but our air conditioning was broken and made a loud noise and didn’t cool the room. However…staff were on it right away and tried to resolve quickly. We would recommend based on the excellent customer service.

6

Marcus

4 juin 2024

·

A séjourné 5 nuits

It was a decent enough place but the AC didn't work and opening my window had the AC unit for the building blasting noise into my room.

It was a decent enough place but the AC didn't work and opening my window had the AC unit for the building blasting noise into my room.

6

daphne

27 août 2024

·

A séjourné 2 nuits

The hotel room we rented was supposedly recently renovated.. the bed,carpets and shower were clean but just looking around the room it deffinately was a 2/10 experience.The pics on expedia are very decieving. The lamp in the room had holes in the shade. The walls in the bathroom were dirty.The ac wasn't working but we were not notified of this on check in.When we got to our room we discovered that there was a portable unit with a hose duct taped up in the window with white board used to close the gaps.The unit was very noisey and didn't work well.We had to ask for towels to accomodate the needs of 2 people.We shouldn't have to share bath towels... on booking and check in they confirm the occupants so why not have the room supplied with towels t.!o accomadate accordingly.This experence could have been much better.

The hotel room we rented was supposedly recently renovated.. the bed,carpets and shower were clean but just looking around the room it deffinately was a 2/10 experience.The pics on expedia are very decieving. The lamp in the room had holes in the shade. The walls in the bathroom were dirty.The ac wasn't working but we were not notified of this on check in.When we got to our room we discovered that there was a portable unit with a hose duct taped up in the window with white board used to close the gaps.The unit was very noisey and didn't work well.We had to ask for towels to accomodate the needs of 2 people.We shouldn't have to share bath towels... on booking and check in they confirm the occupants so why not have the room supplied with towels t.!o accomadate accordingly.This experence could have been much better.

10

Robert

27 juin 2023

·

A séjourné 7 nuits

This is a great hotel, rooms are beautiful, wood furniture, very clean and spacious.

This is a great hotel, rooms are beautiful, wood furniture, very clean and spacious.

10

Michelle

3 oct. 2025

·

A séjourné 1 nuit

Checked in very late after a flight. My first room had a very loud water drain above the bed that sounded like a water fall so I had to go down to change rooms. Second room was great despite the bedroom window lookin out to a hallway.

Checked in very late after a flight. My first room had a very loud water drain above the bed that sounded like a water fall so I had to go down to change rooms. Second room was great despite the bedroom window lookin out to a hallway.

8

Monique

1 déc. 2025

·

A séjourné 4 nuits

The staff at this hotel were extremely accommodating to our large sports teams. The rooms were big and the bed was very comfortable. We had a kitchenette and it was great to have. Two things I would say need improvement. The room was quite hot and because we were on the inside part, there was not a window to outside and therefore could not get fresh air. The window looked i to the hallway. The other part was that breakfast was a bagged lunch style. I believe they are just transitioning to a real typical hotel breakfast. They are undergoing renos and looks like they are almost finished. There is a Boston Pizza straight across the street. All and all it was a decent place to stay.

The staff at this hotel were extremely accommodating to our large sports teams. The rooms were big and the bed was very comfortable. We had a kitchenette and it was great to have. Two things I would say need improvement. The room was quite hot and because we were on the inside part, there was not a window to outside and therefore could not get fresh air. The window looked i to the hallway. The other part was that breakfast was a bagged lunch style. I believe they are just transitioning to a real typical hotel breakfast. They are undergoing renos and looks like they are almost finished. There is a Boston Pizza straight across the street. All and all it was a decent place to stay.

10

Stacey

12 mai 2025

·

A séjourné 4 nuits

The room was very spacious and quiet.

The room was very spacious and quiet.

8

Glenn C.

19 janv. 2025

·

A séjourné 1 nuit

Overall, the property is very nice. I had an issue with this visit (been about 6 the past two years) that in the bathroom there were multiple fixtures that were loose and falling. Seriously, give the cleaning staff a multi head screw driver and theyd all be fixed.

Overall, the property is very nice. I had an issue with this visit (been about 6 the past two years) that in the bathroom there were multiple fixtures that were loose and falling. Seriously, give the cleaning staff a multi head screw driver and theyd all be fixed.

10

Robert

26 juin 2023

·

A séjourné 5 nuits

The rooms are very clean. The furniture is very new and clean. Beautiful view and underground parking is great

The rooms are very clean. The furniture is very new and clean. Beautiful view and underground parking is great

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est fréquemment décrit comme aimable et accommodant, bien que certains clients aient signalé des réponses lentes ou peu utiles, des erreurs de facturation, un ménage manqué, des problèmes de carte de chambre et une préoccupation isolée concernant la sécurité.

Avis de voyageur à ce sujet

4

Sarah

15 avr. 2025

·

A séjourné 3 nuits

Location was good, quoted price was reasonable but they overcharged my credit card by A LOT (hundreds and hundreds extra) resulting in maxing out my card!! Apparently there was nothing they could do to immediately reverse charges, Putting me in a difficult financial position for the duration of my stay.

Location was good, quoted price was reasonable but they overcharged my credit card by A LOT (hundreds and hundreds extra) resulting in maxing out my card!! Apparently there was nothing they could do to immediately reverse charges, Putting me in a difficult financial position for the duration of my stay.

6

kulvir

18 oct. 2025

·

A séjourné 5 nuits

Not happy with check in, they did not allow to my colleague even after my approval. I had to reach hotels.com to change name. Staff very limited their rules they don’t think above and beyond to make easy.

Not happy with check in, they did not allow to my colleague even after my approval. I had to reach hotels.com to change name. Staff very limited their rules they don’t think above and beyond to make easy.

10

Ashley

18 sept. 2025

·

A séjourné 1 nuit

The hotel staff was beyond accommodating and made my last minute stay absolutely amazing. Thank you!

The hotel staff was beyond accommodating and made my last minute stay absolutely amazing. Thank you!

10

Vince

19 janv. 2023

·

A séjourné 1 nuit

Check in was fast and issue free

Check in was fast and issue free

2

cheryl

27 mars 2023

·

A séjourné 3 nuits

Checked in on Friday afternoon. Pub closed for Reno’s Rooms looked nice bed was comfortable, came home Saturday after working all day. Bed not made no clean towels Sunday same thing I call the front deck asked for management Total of 4 times asked and called for management. Left messages. No return calls Wouldn’t go back ever again

Checked in on Friday afternoon. Pub closed for Reno’s Rooms looked nice bed was comfortable, came home Saturday after working all day. Bed not made no clean towels Sunday same thing I call the front deck asked for management Total of 4 times asked and called for management. Left messages. No return calls Wouldn’t go back ever again

10

Chance

30 nov. 2025

·

A séjourné 3 nuits

Staff is nice

Staff is nice

2

Russ

12 oct. 2025

·

A séjourné 1 nuit

I chose this hotel for a business trip because it advertised a hot breakfast and an on-site pub/restaurant, ideal for relaxing after long finance meetings without needing to go out. Unfortunately, the experience was disappointing from start to finish.Upon arrival, our room was extremely hot—close to 100°F. While that might be appreciated in the middle of a Fort McMurray winter, it was far too much for a 23°C day. We were moved to another room, supposedly an executive suite, which was still uncomfortably warm. My wife was told maintenance would come by, but no one ever showed up, leaving her waiting for hours.To make matters worse, the restaurant and bar were closed, forcing us to walk into town for dinner. Back in the room, even the alarm clock was set to the wrong time. The next morning, there was no sign of the promised hot breakfast—or any breakfast at all. The juice machine was broken, and the “to-go” breakfast offered by reception consisted of a yogurt, muffin, apple, and an expired bacon and cheese biscuit, which my wife, being Muslim, couldn’t eat. The apples provided were also rotten. The only tea options were peppermint or green tea—no regular breakfast tea or Earl Grey available.Service was equally disappointing. Lila at the front desk was dismissive and rude, spending over an hour on the phone instead of addressing our concerns. Overall, the experience was frustrating and far below expectations. I strongly recommend staying elsewhere—Stonebridge Suites, for example

I chose this hotel for a business trip because it advertised a hot breakfast and an on-site pub/restaurant, ideal for relaxing after long finance meetings without needing to go out. Unfortunately, the experience was disappointing from start to finish.Upon arrival, our room was extremely hot—close to 100°F. While that might be appreciated in the middle of a Fort McMurray winter, it was far too much for a 23°C day. We were moved to another room, supposedly an executive suite, which was still uncomfortably warm. My wife was told maintenance would come by, but no one ever showed up, leaving her waiting for hours.To make matters worse, the restaurant and bar were closed, forcing us to walk into town for dinner. Back in the room, even the alarm clock was set to the wrong time. The next morning, there was no sign of the promised hot breakfast—or any breakfast at all. The juice machine was broken, and the “to-go” breakfast offered by reception consisted of a yogurt, muffin, apple, and an expired bacon and cheese biscuit, which my wife, being Muslim, couldn’t eat. The apples provided were also rotten. The only tea options were peppermint or green tea—no regular breakfast tea or Earl Grey available.Service was equally disappointing. Lila at the front desk was dismissive and rude, spending over an hour on the phone instead of addressing our concerns. Overall, the experience was frustrating and far below expectations. I strongly recommend staying elsewhere—Stonebridge Suites, for example

6

Connie

20 sept. 2025

·

A séjourné 3 nuits

I was there for four days don’t have house keeping one time.

I was there for four days don’t have house keeping one time.

10

Andre

18 oct. 2025

·

A séjourné 3 nuits

Parking was easy and secure. Good location. Great staff and clean room.

Parking was easy and secure. Good location. Great staff and clean room.

8

Kat

29 août 2023

·

A séjourné 1 nuit

My finacee' and I stay here on our day off from work, this is the 3rd time after returning from breakfast around 6 am the key cards do not work, as we are in a little bit of a hurry to leave.. having to go to the front desk is annoying and frustrating. Although the front staff is very helpful, there must be away to prevent this from happening.

My finacee' and I stay here on our day off from work, this is the 3rd time after returning from breakfast around 6 am the key cards do not work, as we are in a little bit of a hurry to leave.. having to go to the front desk is annoying and frustrating. Although the front staff is very helpful, there must be away to prevent this from happening.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

L'emplacement en centre-ville permet de se rendre à pied aux restaurants et aux commodités, bien que certains clients aient trouvé le quartier un peu louche et la signalisation pendant les rénovations rendait l'hôtel difficile à trouver.

Avis de voyageur à ce sujet

4

Adam

7 juil. 2025

·

A séjourné 1 nuit

Would not recommend this hotel due to the area. Lots of sketchy people. Drug dealers on the block. Did not feel safe my truck outside full of tools. Hotel needs to move. Neighbour is ghetto

Would not recommend this hotel due to the area. Lots of sketchy people. Drug dealers on the block. Did not feel safe my truck outside full of tools. Hotel needs to move. Neighbour is ghetto

10

troy

10 mai 2024

·

A séjourné 1 nuit

downtown close to everything

downtown close to everything

8

marlon

10 mai 2024

·

A séjourné 1 nuit

close to downtown and highway

close to downtown and highway

8

Fiona

16 mai 2024

·

A séjourné 3 nuits

OK for a couple of nights. I did not like not having no exterior window. The hotel was quiet and had good access to a river walk. I feel the staff irritation about people not removing their muddy boots; the carpet was full of mud clumps! I had a bachelors suite which was well kitted out.

OK for a couple of nights. I did not like not having no exterior window. The hotel was quiet and had good access to a river walk. I feel the staff irritation about people not removing their muddy boots; the carpet was full of mud clumps! I had a bachelors suite which was well kitted out.

8

Lindsay

13 avr. 2025

·

A séjourné 2 nuits

Great for what we needed it for. Quiet, hot breakfast, heated underground parking, walking distance to amenities and the community center. Air vents were pretty dusty and not quite secured to ceiling but they are doing renovations and rest of room was clean and updated. Worst part was trying to find it because all the exterior signs are taken down as part of renovation.

Great for what we needed it for. Quiet, hot breakfast, heated underground parking, walking distance to amenities and the community center. Air vents were pretty dusty and not quite secured to ceiling but they are doing renovations and rest of room was clean and updated. Worst part was trying to find it because all the exterior signs are taken down as part of renovation.

8

Albert

12 mai 2024

·

A séjourné 1 nuit

Convenient location, safe parking.

Convenient location, safe parking.

6

Rheynante

24 juin 2024

·

A séjourné 3 nuits

I like it closed to everything

I like it closed to everything

10

Tracy

29 nov. 2025

·

A séjourné 2 nuits

Clean room comfortable beds staff are amazing Boston Pizza is across the street.

Clean room comfortable beds staff are amazing Boston Pizza is across the street.

8

Tom

15 nov. 2024

·

A séjourné 1 nuit

The hotel was easy to find, situated right down town. Renovations occurring at the hotel and in the area made it difficult to find a place to park.

The hotel was easy to find, situated right down town. Renovations occurring at the hotel and in the area made it difficult to find a place to park.

10

Doraine

16 janv. 2025

·

A séjourné 1 nuit

Beautiful and comfortable hotel in downtown area. Close to all conveniences

Beautiful and comfortable hotel in downtown area. Close to all conveniences

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les commentaires sur le petit-déjeuner sont incohérents : beaucoup louent un petit-déjeuner chaud et complet avec un bon choix, tandis que d'autres ont rencontré des plats tièdes, un choix limité de thé ou de café, et un service emballé ou indisponible pendant les rénovations ; le restaurant et le pub ont été fermés.

Avis de voyageur à ce sujet

6

leidy

7 nov. 2025

·

A séjourné 1 nuit

Breakfast is cold and the same every day, and they give it to you in a paper bag as if we were school children; the coffee is water.

Breakfast is cold and the same every day, and they give it to you in a paper bag as if we were school children; the coffee is water.

10

Debra

1 déc. 2024

·

A séjourné 1 nuit

The hotel was under renovations so not all areas were accessible. Otherwise I had a great experience and would recommend this hotel. The included full breakfast was amazing and was available til 10am catering to travelers like myself who needed that extra sleep in. Heated underground parking was fantastic. All in all a great experience. Will definitely use the Prime again on my next visit to Fort McMurray.

The hotel was under renovations so not all areas were accessible. Otherwise I had a great experience and would recommend this hotel. The included full breakfast was amazing and was available til 10am catering to travelers like myself who needed that extra sleep in. Heated underground parking was fantastic. All in all a great experience. Will definitely use the Prime again on my next visit to Fort McMurray.

8

Juan

1 nov. 2025

·

A séjourné 1 nuit

Nice spot. New and clean. Comfortable room and bed. Breakfast was minimal but the coffee was strong.

Nice spot. New and clean. Comfortable room and bed. Breakfast was minimal but the coffee was strong.

8

Miranda

13 déc. 2024

·

A séjourné 3 nuits

The is very little parking at the hotel. There is underground parking which is great but when you check in there is no where to park. The breakfast is a very nice addition but was luck warm every day and there was only one green tea tea bag my whole stay. I drink tea, not coffee and they had absolutely nothing for me. I was not impressed. The rooms are comfortable and clean but the hall carpets are filthy and worn out. For the price, it's worth it but it could use improvement.

The is very little parking at the hotel. There is underground parking which is great but when you check in there is no where to park. The breakfast is a very nice addition but was luck warm every day and there was only one green tea tea bag my whole stay. I drink tea, not coffee and they had absolutely nothing for me. I was not impressed. The rooms are comfortable and clean but the hall carpets are filthy and worn out. For the price, it's worth it but it could use improvement.

10

Dylan

12 févr. 2024

·

A séjourné 1 nuit

Breakfast better than most economy hotels. Safe indoor parking was great.

Breakfast better than most economy hotels. Safe indoor parking was great.

10

Catherine

10 sept. 2024

·

A séjourné 1 nuit

They have renovated the hotel. Large room,with a kitchen area. Seperate sink outside the washroom which is great. Full 3 piece bathroom. No face clothes in bathroom, only one at the sink. Lovey hot & cold breakfast. Make sure you bring your card down, you will need it to get into the breakfast room.

They have renovated the hotel. Large room,with a kitchen area. Seperate sink outside the washroom which is great. Full 3 piece bathroom. No face clothes in bathroom, only one at the sink. Lovey hot & cold breakfast. Make sure you bring your card down, you will need it to get into the breakfast room.

10

Francis

5 avr. 2024

·

A séjourné 7 nuits

good breakfast. Friendly staff.

good breakfast. Friendly staff.

2

Russ

12 oct. 2025

·

A séjourné 1 nuit

I chose this hotel for a business trip because it advertised a hot breakfast and an on-site pub/restaurant, ideal for relaxing after long finance meetings without needing to go out. Unfortunately, the experience was disappointing from start to finish.Upon arrival, our room was extremely hot—close to 100°F. While that might be appreciated in the middle of a Fort McMurray winter, it was far too much for a 23°C day. We were moved to another room, supposedly an executive suite, which was still uncomfortably warm. My wife was told maintenance would come by, but no one ever showed up, leaving her waiting for hours.To make matters worse, the restaurant and bar were closed, forcing us to walk into town for dinner. Back in the room, even the alarm clock was set to the wrong time. The next morning, there was no sign of the promised hot breakfast—or any breakfast at all. The juice machine was broken, and the “to-go” breakfast offered by reception consisted of a yogurt, muffin, apple, and an expired bacon and cheese biscuit, which my wife, being Muslim, couldn’t eat. The apples provided were also rotten. The only tea options were peppermint or green tea—no regular breakfast tea or Earl Grey available.Service was equally disappointing. Lila at the front desk was dismissive and rude, spending over an hour on the phone instead of addressing our concerns. Overall, the experience was frustrating and far below expectations. I strongly recommend staying elsewhere—Stonebridge Suites, for example

I chose this hotel for a business trip because it advertised a hot breakfast and an on-site pub/restaurant, ideal for relaxing after long finance meetings without needing to go out. Unfortunately, the experience was disappointing from start to finish.Upon arrival, our room was extremely hot—close to 100°F. While that might be appreciated in the middle of a Fort McMurray winter, it was far too much for a 23°C day. We were moved to another room, supposedly an executive suite, which was still uncomfortably warm. My wife was told maintenance would come by, but no one ever showed up, leaving her waiting for hours.To make matters worse, the restaurant and bar were closed, forcing us to walk into town for dinner. Back in the room, even the alarm clock was set to the wrong time. The next morning, there was no sign of the promised hot breakfast—or any breakfast at all. The juice machine was broken, and the “to-go” breakfast offered by reception consisted of a yogurt, muffin, apple, and an expired bacon and cheese biscuit, which my wife, being Muslim, couldn’t eat. The apples provided were also rotten. The only tea options were peppermint or green tea—no regular breakfast tea or Earl Grey available.Service was equally disappointing. Lila at the front desk was dismissive and rude, spending over an hour on the phone instead of addressing our concerns. Overall, the experience was frustrating and far below expectations. I strongly recommend staying elsewhere—Stonebridge Suites, for example

10

Jongsoo

24 mars 2025

·

A séjourné 19 nuits

Clean and friendly staffs. I liked the continental breakfast.

Clean and friendly staffs. I liked the continental breakfast.

6

Albert

10 mai 2024

·

A séjourné 1 nuit

Safe, under ground parking. Really Good breakfast .

Safe, under ground parking. Really Good breakfast .

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

10

Jan

12 juil. 2023

·

A séjourné 1 nuit

.

.

10

Daniel

la semaine dernière

·

A séjourné 1 nuit

A quiet hotel with a clean room, to go breakfast and secure underground parking. Price is fair. Just passing through for business. I will stay there again.

A quiet hotel with a clean room, to go breakfast and secure underground parking. Price is fair. Just passing through for business. I will stay there again.

2

Peter

il y a 2 semaines

·

A séjourné 2 nuits

When we arrived we had to wait over 20 minutes for somebody to come back to the front desk just to check us in. When I got to my room I wanted to have a shower after working all day and the bathtub just backed up all the water so was essentially wading in my dirt I just cleaned off my body from working. The hotel said they provided breakfast in the morning however when we got down to go have breakfast first thing in the morning the breakfast room was in shambles and there was no alternative given to us. No mention of any of this when we checked in. This is not a good place to stay and I feel like I got ripped off. I also paid for the Insurance and my trip got cut short and I never got my money back so that is a scam as well.

When we arrived we had to wait over 20 minutes for somebody to come back to the front desk just to check us in. When I got to my room I wanted to have a shower after working all day and the bathtub just backed up all the water so was essentially wading in my dirt I just cleaned off my body from working. The hotel said they provided breakfast in the morning however when we got down to go have breakfast first thing in the morning the breakfast room was in shambles and there was no alternative given to us. No mention of any of this when we checked in. This is not a good place to stay and I feel like I got ripped off. I also paid for the Insurance and my trip got cut short and I never got my money back so that is a scam as well.

4

Pat

24 juin 2026

·

A séjourné 1 nuit

When I arrived, the door card did not work. I was given another card which didn't work either. The young lady upgraded me to another room. The drain pull rod in the main sink in the main room did not work, it took a long time for the water to drain. Only half the channels on the TV worked. My stay at this location is usually good, just a one off.

When I arrived, the door card did not work. I was given another card which didn't work either. The young lady upgraded me to another room. The drain pull rod in the main sink in the main room did not work, it took a long time for the water to drain. Only half the channels on the TV worked. My stay at this location is usually good, just a one off.

6

Tracy

1 juin 2026

·

A séjourné 2 nuits

We have stayed here a few times but this time we had a few issues. Checked in and our room was 84 degrees and so hot couldn’t sleep the first night. Even turning down the thermostat in the morning it was still at 84. Told front desk in the morning and was told they look into it. But when we went back upstairs we noticed there was a beer fridge in the cabinet. The fridge door wouldn’t shut cause there was water bottles in way! So we took them out. That night we came back around 930pm and it was cooler 74 but wouldn’t get colder. They use to serve a nice hot breakfast but now it’s turned into a bagged breakfast. We were kinda disappointed with that but at least we were given something. Main lobby has been nicely renovated, but I think that’s where it stops. I would say 5/10 next trip will look into something else

We have stayed here a few times but this time we had a few issues. Checked in and our room was 84 degrees and so hot couldn’t sleep the first night. Even turning down the thermostat in the morning it was still at 84. Told front desk in the morning and was told they look into it. But when we went back upstairs we noticed there was a beer fridge in the cabinet. The fridge door wouldn’t shut cause there was water bottles in way! So we took them out. That night we came back around 930pm and it was cooler 74 but wouldn’t get colder. They use to serve a nice hot breakfast but now it’s turned into a bagged breakfast. We were kinda disappointed with that but at least we were given something. Main lobby has been nicely renovated, but I think that’s where it stops. I would say 5/10 next trip will look into something else

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

De 15:00 à 23:00

Avant 11:00

Bon à savoir

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Prix pour les dates à venir

septembre 2026

di	lu	ma	me	je	ve	sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $63	19 $63
20 $63	21 $64	22 $65	23 $64	24 $70	25 $63	26 $63
27 $61	28 $64	29 $65	30 $64

octobre 2026

Moins cher

Plus cher

Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.

Prix en USD pour 2 voyageurs, mis à jour quotidiennement.

Le personnel de la réception vous accueillera sur place. La carte de crédit utilisée pour effectuer la réservation doit être présentée par le titulaire de la carte à l’arrivée, accompagnée d’une pièce d’identité avec photo. Toute autre disposition doit être prise en accord avec l’hébergement avant l’arrivée. Pour toute question, veuillez contacter l’hébergement aux coordonnées indiquées sur la confirmation de réservation. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique. Pour toutes les réservations, cet établissement exige la présentation d'une de carte de paiement en cours de validité à l'arrivée pour les frais accessoires.

L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et une carte de crédit peuvent être demandées à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Le nom inscrit sur la carte de crédit présentée comme garantie à l'arrivée doit correspondre au nom de la personne ayant effectué la réservation
Cet hébergement accepte les cartes de crédit ; espèces non acceptées
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et un détecteur de fumée
Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement

L'hébergement n'accepte les animaux de compagnie que dans certaines chambres. Par ailleurs, la présence d'animaux de compagnie fait l'objet d'autres restrictions et d'un supplément (voir section « Frais »). Si vous souhaitez amener votre animal, veuillez contacter directement l'hébergement au moyen des coordonnées fournies sur la confirmation de réservation.
Formalités de départ sans contact disponibles.

Dépôt de garantie pour animal de compagnie : 25 CAD par nuit
Animaux de compagnie : 25.00 CAD par animal et par jour
Les animaux d'assistance ne sont soumis à aucuns frais.
Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)
Lit d'appoint : 27.3 CAD par nuit

La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.