Hotel Retama Machupicchu
From
72 US$
/nat
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From
72 US$
/nat
Om dette overnatningssted
Fra en have på stedet kan du nyde den skønne udsigt, og du kan nyde godt af faciliteter, såsom gratis trådløs internetadgang og hjælp med udflugter/billetter.
Faciliteter
Fra en have på stedet kan du nyde den skønne udsigt, og du kan nyde godt af faciliteter, såsom gratis trådløs internetadgang og hjælp med udflugter/billetter.
Forretningsfaciliteter
Gæsterne har blandt andet adgang til gratis aviser i lobbyen, renseri/vaskeservice og en døgnåben reception. Lufthavnstransport tur-retur er til rådighed mod et tillægsgebyr (døgnet rundt).
Spisning
Dette hotel tilbyder roomservice på værelset. Morgenmad tilberedt efter bestilling tilbydes mod gebyr dagligt fra kl. 05.00 til kl. 09.00.
Værelser
Overnat i et af de 20 værelser, der indeholder LCD-tv. Med gratis Wi-Fi kan du altid komme på nettet, og kabelkanaler sørger for underholdningen. Badeværelserne har bruser og gratis toiletartikler. Faciliteter inkluderer telefoner samt pengeskabe og skriveborde.
Lokation
Med et ophold ved Hotel Retama Machupicchu i Machu Picchu er du kun 5 minutters gang fra Aguas Calientes Varme Kilder og Machu Picchu Historisk Helligdom. Dette hotel ligger ikke langt fra Manco Capac Plads og Pedro Quijada Berrocal Bibliotek.
I nærheden
Machu Picchu Historisk Helligdom(0.1 mil)
Manco Capac Plads(0.2 mil)
Aguas Calientes Varme Kilder(0.3 mil)
Pedro Quijada Berrocal Bibliotek(0.3 mil)
Urubamba Floden(0.3 mil)
Machu Picchu Sommerfuglefarm(1.1 mil)
Manuael Chavez Ballon Museum(1.4 mil)
Temple of the Sun(2.4 mil)
Kondorens Tempel(2.5 mil)
Intihuatana-stenen(2.6 mil)
Tre Vinduer Tempel(2.6 mil)
Ikkerygerværelser
Roomservice
Turistservice
Rengøring
Valutaveksling
Sikkerhedsboks
Lokation
Avenida Hermanos Ayar 1303, Aguas Calientes, Machu Picchu, Peru
Machu Picchu Historisk Helligdom (0.1 mil)
Manco Capac Plads (0.2 mil)
Aguas Calientes Varme Kilder (0.3 mil)
Pedro Quijada Berrocal Bibliotek (0.3 mil)
Urubamba Floden (0.3 mil)
Machu Picchu Sommerfuglefarm (1.1 mil)
Værelsesmuligheder
26
Standardenkeltværelse
Værelsesoplysninger
1 Dobbeltseng
129 ft²
OpvarmningWi-Fi (Gratis)Privat badeværelse
30
Habitación Doble Superior, 2 Twin beds
Værelsesoplysninger
2 Enkeltsenge
Sover 2
129 ft²
OpvarmningWi-Fi (Gratis)Privat badeværelse
9
Habitación Familiar Superior, 1 King bed & 1 Twin bed
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
og 1 Enkeltseng
Sover 3
129 ft²
OpvarmningWi-Fi (Gratis)Privat badeværelse
37
Habitación Matrimonial Superior, 1 King bed
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
129 ft²
OpvarmningWi-Fi (Gratis)Privat badeværelse
32
Standard-dobbeltværelse
Værelsesoplysninger
1 Dobbeltseng
Sover 2
129 ft²
OpvarmningWi-Fi (Gratis)Privat badeværelse
32
Superior-værelse til 3 personer - 3 enkeltsenge - bjergudsigt
Værelsesoplysninger
3× Enkeltsenge
Sover 3
161 ft²
OpvarmningWi-Fi (Gratis)Privat badeværelse
Gæsteanmeldelser af Hotel Retama Machupicchu
8.7
Fantastisk
Baseret på 456 verificerede anmeldelser
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
På Hotel Retama Machupicchu roser rejsende det venlige personale og den praktiske beliggenhed ved floden, tæt på varme kilder, men bemærker også en simpel bygning uden elevator og en op ad bakke tilgang. Nogle værelser er påvirket af fugt, insekter, pletvis ustabilt Wi-Fi og lejlighedsvis upålideligt varmt vand.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
På Hotel Retama Machupicchu roser rejsende det venlige personale og den praktiske beliggenhed ved floden, tæt på varme kilder, men bemærker også en simpel bygning uden elevator og en op ad bakke tilgang. Nogle værelser er påvirket af fugt, insekter, pletvis ustabilt Wi-Fi og lejlighedsvis upålideligt varmt vand.
Personalet møder ofte gæsterne på togstationen, bærer deres bagage og giver nyttig vejledning, selvom nogle anmeldelser nævner forsinkede afhentninger, begrænsede svar via telefon/chat eller at blive flyttet til et partnerhotel, når Retama var fuldt booket. Morgenmad er inkluderet og ofte tilgængelig meget tidligt eller som take-away, men kvaliteten og udvalget spænder fra fremragende til meget simpelt. Overordnet set kan du forvente en enkel, velbeliggende base med varm service, hvis du er komfortabel med et ophold uden dikkedarer og lejlighedsvise særheder.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Faciliteterne er basale; der er ingen elevator, og adgangen involverer trapper, med få andre bekvemmeligheder nævnt.
Relaterede gæsteanmeldelser
10
Flavia Georgia
27. dec. 2024
·
Overnattede 1 nat
Fácil acesso, qualidade do sono excelente e funcionários gentis. Uma bela vista do rio. Não tem elevador, mas quem está prestes de subir até o Machu Picchu nao vai achar isso um problema.
Fácil acesso, qualidade do sono excelente e funcionários gentis. Uma bela vista do rio. Não tem elevador, mas quem está prestes de subir até o Machu Picchu nao vai achar isso um problema.
8
Sharlyn
20. jun. 2025
·
Overnattede 2 nætter
Beautiful hotel, friendly staff, must let you know there is no elevator, is near the top of the town on cobblestone walkways. Our family room was on the 4th floor. Staff helped get luggage up the circular stairway. It is next to a beautiful little park, is beside a rushing River, exquisite views and a 5-minute walk to the hot springs
Beautiful hotel, friendly staff, must let you know there is no elevator, is near the top of the town on cobblestone walkways. Our family room was on the 4th floor. Staff helped get luggage up the circular stairway. It is next to a beautiful little park, is beside a rushing River, exquisite views and a 5-minute walk to the hot springs
8
Paulo Henrique do
10. okt. 2025
·
Overnattede 1 nat
Tentei ligar e escrevi pelo chat em várias ocasiões e não recebi nenhum feedback, o que foi muito ruim. Queria que alguém do hotel estivesse no meu desembarque do trem me esperando, mas isso não ocorreu. Tirando isso, o hotel era regular/bom. Outro ponto negativo é não ter elevador, e terem me hospedado no terceiro andar, com 2 crianças.
Tentei ligar e escrevi pelo chat em várias ocasiões e não recebi nenhum feedback, o que foi muito ruim. Queria que alguém do hotel estivesse no meu desembarque do trem me esperando, mas isso não ocorreu. Tirando isso, o hotel era regular/bom. Outro ponto negativo é não ter elevador, e terem me hospedado no terceiro andar, com 2 crianças.
2
Olivia
5. jan. 2025
·
Overnattede 1 nat
No tiene elevador
No tiene elevador
6
Suzanne
16. okt. 2024
·
Overnattede 1 nat
Hotel Retama is about half way up the hill in Agua Calliente. It is easy to find. As with all the hotels, there are lots of stairs. Make sure you request a room on the lower floors if you can't do stairs. The staff were great, and the breakfast was good. There were 10 in our group and we were able to go to Machu Picchu early in the morning, leave our bags there and have their staff deliver the bags to the train station. What a great service! It was very noisy at this hotel. It sounded like we were three doors down from a disco that didn't stop their music until around 4:00 am. We were told there was a celebration the night we stayed there for the anniversary of the village. So, not sure if it is that noisy normally.
Hotel Retama is about half way up the hill in Agua Calliente. It is easy to find. As with all the hotels, there are lots of stairs. Make sure you request a room on the lower floors if you can't do stairs. The staff were great, and the breakfast was good. There were 10 in our group and we were able to go to Machu Picchu early in the morning, leave our bags there and have their staff deliver the bags to the train station. What a great service! It was very noisy at this hotel. It sounded like we were three doors down from a disco that didn't stop their music until around 4:00 am. We were told there was a celebration the night we stayed there for the anniversary of the village. So, not sure if it is that noisy normally.
6
Francisco
19. maj 2024
·
Overnattede 2 nætter
Overall the property is ok. We stayed two knights. They booked us in the fourth floor and there was no elevator and at first we thought it ok. Then we saw several lower floor empty rooms. Going to our room at an elevation over 2000 m was a real challenge. Housekeeping wasn’t done.
Overall the property is ok. We stayed two knights. They booked us in the fourth floor and there was no elevator and at first we thought it ok. Then we saw several lower floor empty rooms. Going to our room at an elevation over 2000 m was a real challenge. Housekeeping wasn’t done.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Mange gæster fandt værelserne rene, men gentagne kommentarer nævner muggen lugt, skimmel i badeværelser og lejlighedsvis plettede sengetøj.
Relaterede gæsteanmeldelser
6
Christiano
24. mar. 2024
·
Overnattede 2 nætter
the room was not cleaned the other day and there was a musty smell.
the room was not cleaned the other day and there was a musty smell.
6
Yahaira
4. jul. 2025
·
Overnattede 1 nat
Llegamos a las 13 hrs y las habitaciones NO estaban listas, además reservamos dos habitaciones de 3 personas y nos dieron una de 2 personas muy pequeña y con valor inferior de 30 dólares que se negaron a reembolsar o darnos el servicio pactado, solo atinaron a hacernos check out tarde. Está pegado al río, es húmedo, no hay calefacción. Las camas son cómodas pero si es un cuarto frío. La limpieza del cuarto bien, el baño tiene hongos, tarda en salir agua caliente, en general no volveríamos porque después de 4 horas de tren lo que quieres es llegar a dormir y sin habitación lista es complicado.
Llegamos a las 13 hrs y las habitaciones NO estaban listas, además reservamos dos habitaciones de 3 personas y nos dieron una de 2 personas muy pequeña y con valor inferior de 30 dólares que se negaron a reembolsar o darnos el servicio pactado, solo atinaron a hacernos check out tarde. Está pegado al río, es húmedo, no hay calefacción. Las camas son cómodas pero si es un cuarto frío. La limpieza del cuarto bien, el baño tiene hongos, tarda en salir agua caliente, en general no volveríamos porque después de 4 horas de tren lo que quieres es llegar a dormir y sin habitación lista es complicado.
4
Armen
14. nov. 2024
·
Overnattede 1 nat
Many mosquitoes in the room, no heater, poor wifi connection, moldy tiles, light that doesn’t work, and hairs of previous guests in shower and on the floor. Stale breakfast. Very disappointing hotel except for the location. Booked 2 nights but left after one night.
Many mosquitoes in the room, no heater, poor wifi connection, moldy tiles, light that doesn’t work, and hairs of previous guests in shower and on the floor. Stale breakfast. Very disappointing hotel except for the location. Booked 2 nights but left after one night.
8
Eugenia
6. jul. 2025
·
Overnattede 1 nat
Staff was wonderful, coming to meet us in the middle of town. Cloty was so helpful and pleasant. She even brought us some muna tea outside of mealtime for a companion that had an upset tummy. The room was clean with comfortable beds. The bathroom very clean other than the drain of the sink. There was plenty of hot water for a much appreciated shower after our trip on the Inca trail. There was construction in the lobby on our arrival. The wifi was good in lobby but poor in our room on the 4th floor. Breakfast was fresh with fruit cereal bread cheese ham coffee coca tea yogurt There was an uphill walk to hotel but it was right adjacent to the hot springs. There was a $50 charge for late checkout, which we needed as a sick companion needed the time to rest. Hotel kept our luggage free of charge while we were touring Machu Picchu. Overall nice stay with wonderful staff.
Staff was wonderful, coming to meet us in the middle of town. Cloty was so helpful and pleasant. She even brought us some muna tea outside of mealtime for a companion that had an upset tummy. The room was clean with comfortable beds. The bathroom very clean other than the drain of the sink. There was plenty of hot water for a much appreciated shower after our trip on the Inca trail. There was construction in the lobby on our arrival. The wifi was good in lobby but poor in our room on the 4th floor. Breakfast was fresh with fruit cereal bread cheese ham coffee coca tea yogurt There was an uphill walk to hotel but it was right adjacent to the hot springs. There was a $50 charge for late checkout, which we needed as a sick companion needed the time to rest. Hotel kept our luggage free of charge while we were touring Machu Picchu. Overall nice stay with wonderful staff.
10
Regan and Glynis
29. nov. 2025
·
Overnattede 1 nat
The room was very clean and the staff were very polite and friendly
The room was very clean and the staff were very polite and friendly
10
Maria Alice
28. dec. 2025
·
Overnattede 1 nat
Quarto impecável, equipe boa
Quarto impecável, equipe boa
2
Jorge
31. mar. 2025
·
Overnattede 1 nat
The water in the bathtub doesn't go down and the water in the sink also stays put. The towels all had stains, the pillows too, and the sheets smelled bad. The same person who checks you in is the same person who prepares your room without any kind of cleaning care.
The water in the bathtub doesn't go down and the water in the sink also stays put. The towels all had stains, the pillows too, and the sheets smelled bad. The same person who checks you in is the same person who prepares your room without any kind of cleaning care.
10
Luciano
15. nov. 2025
·
Overnattede 1 nat
Veldig hyggelig personal. Rent. Gode senger. God frokost.
Veldig hyggelig personal. Rent. Gode senger. God frokost.
8
KATHERINE
18. aug. 2025
·
Overnattede 1 nat
Everything was excellent BUT the shower had mildew in the grout - pure bleach is recommended.
Everything was excellent BUT the shower had mildew in the grout - pure bleach is recommended.
4
Rie
17. sep. 2025
·
Overnattede 1 nat
It was very bad. The room was moldy and smelled musty, which made me feel unwell.
It was very bad. The room was moldy and smelled musty, which made me feel unwell.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Værelser
Værelserne er enkle og generelt komfortable, med nogle store senge og udsigt over floden eller bjergene, men flere anmeldelser rapporterer varme eller kulde uden aircondition/varmere, insekter, støj, svagt Wi-Fi på værelset og vanskelige badeværelsesarmaturer.
Relaterede gæsteanmeldelser
6
Kenneth
27. maj 2023
·
Overnattede 1 nat
We got a very cold room. The window in the bathroom could not be closed and the bedroom was also cold. After a day we asked for another room, and we got one, the new room was not cold
We got a very cold room. The window in the bathroom could not be closed and the bedroom was also cold. After a day we asked for another room, and we got one, the new room was not cold
10
Roberta
9. mar. 2024
·
Overnattede 1 nat
Huge bed! Amazing view!
Huge bed! Amazing view!
4
Armen
14. nov. 2024
·
Overnattede 1 nat
Many mosquitoes in the room, no heater, poor wifi connection, moldy tiles, light that doesn’t work, and hairs of previous guests in shower and on the floor. Stale breakfast. Very disappointing hotel except for the location. Booked 2 nights but left after one night.
Many mosquitoes in the room, no heater, poor wifi connection, moldy tiles, light that doesn’t work, and hairs of previous guests in shower and on the floor. Stale breakfast. Very disappointing hotel except for the location. Booked 2 nights but left after one night.
8
Guillermo
16. aug. 2024
·
Overnattede 1 nat
Friendly staff, big rooms, nice town.
Friendly staff, big rooms, nice town.
8
Taha
13. sep. 2025
·
Overnattede 1 nat
The hotel it self was actually pretty good. Let us store our luggage while we did Machu Picchu, Quite clean, constant hot water in shower, comfy bed, but speaking about the bed i think it was 2 doubles put together to make a “king” in the matrimonial room that also had a “mountain view” which was kinda blocked, you have to step out of the room to actually get the whole view. Breakfast option was nice too. Overall 4.5/5 rating from me. Would recommend if you want something slightly nicer that wont break the bank too much
The hotel it self was actually pretty good. Let us store our luggage while we did Machu Picchu, Quite clean, constant hot water in shower, comfy bed, but speaking about the bed i think it was 2 doubles put together to make a “king” in the matrimonial room that also had a “mountain view” which was kinda blocked, you have to step out of the room to actually get the whole view. Breakfast option was nice too. Overall 4.5/5 rating from me. Would recommend if you want something slightly nicer that wont break the bank too much
8
Eugenia
6. jul. 2025
·
Overnattede 1 nat
Staff was wonderful, coming to meet us in the middle of town. Cloty was so helpful and pleasant. She even brought us some muna tea outside of mealtime for a companion that had an upset tummy. The room was clean with comfortable beds. The bathroom very clean other than the drain of the sink. There was plenty of hot water for a much appreciated shower after our trip on the Inca trail. There was construction in the lobby on our arrival. The wifi was good in lobby but poor in our room on the 4th floor. Breakfast was fresh with fruit cereal bread cheese ham coffee coca tea yogurt There was an uphill walk to hotel but it was right adjacent to the hot springs. There was a $50 charge for late checkout, which we needed as a sick companion needed the time to rest. Hotel kept our luggage free of charge while we were touring Machu Picchu. Overall nice stay with wonderful staff.
Staff was wonderful, coming to meet us in the middle of town. Cloty was so helpful and pleasant. She even brought us some muna tea outside of mealtime for a companion that had an upset tummy. The room was clean with comfortable beds. The bathroom very clean other than the drain of the sink. There was plenty of hot water for a much appreciated shower after our trip on the Inca trail. There was construction in the lobby on our arrival. The wifi was good in lobby but poor in our room on the 4th floor. Breakfast was fresh with fruit cereal bread cheese ham coffee coca tea yogurt There was an uphill walk to hotel but it was right adjacent to the hot springs. There was a $50 charge for late checkout, which we needed as a sick companion needed the time to rest. Hotel kept our luggage free of charge while we were touring Machu Picchu. Overall nice stay with wonderful staff.
6
Kevin
29. sep. 2024
·
Overnattede 1 nat
The staff was friendly and the breakfast was decent enough to get you going before Machu Picchu. I was also a fan that it was incredibly close to the hot springs. To warn everybody, it is nearly at the top of the hill so if you're already exhausted, the uphill trek is rough. I also had a room that had a window facing a plaza so listening to people all through the night was unpleasant. The window was also not completely closed so bugs and mosquitos ate me alive throughout the night. The room was humid and hot
The staff was friendly and the breakfast was decent enough to get you going before Machu Picchu. I was also a fan that it was incredibly close to the hot springs. To warn everybody, it is nearly at the top of the hill so if you're already exhausted, the uphill trek is rough. I also had a room that had a window facing a plaza so listening to people all through the night was unpleasant. The window was also not completely closed so bugs and mosquitos ate me alive throughout the night. The room was humid and hot
6
Sam
9. feb. 2024
·
Overnattede 1 nat
Property is close to the river and hot springs. I’m pretty sure they listed air conditioning as one of their amenities, but there was none. As a result, windows had to be opened for cool air and there were some bugs in the room. The shower was also finicky. It went from cold to very hot to cold again with slight adjustments.
Property is close to the river and hot springs. I’m pretty sure they listed air conditioning as one of their amenities, but there was none. As a result, windows had to be opened for cool air and there were some bugs in the room. The shower was also finicky. It went from cold to very hot to cold again with slight adjustments.
6
Brett
7. sep. 2024
·
Overnattede 2 nætter
The staff were friendly but the breakfast was very minimal. Also the shower didn’t work most of the time. Additionally, no AC and the room was filled with flies and mosquitos prior to arrival due to all the windows being opened. It was very hot and humid in the room. You get what you pay for. In a good area tho.
The staff were friendly but the breakfast was very minimal. Also the shower didn’t work most of the time. Additionally, no AC and the room was filled with flies and mosquitos prior to arrival due to all the windows being opened. It was very hot and humid in the room. You get what you pay for. In a good area tho.
6
Melissa
11. jul. 2025
·
Overnattede 1 nat
Stayed one night. It is a basic accommodation. It was clean but there were some items that needed to be fixed. In one room the door knob in the bathroom did not engage so you couldn’t close the door unless there was someone on the outside to let you out.and Another one of the rooms was missing a shower curtain. At night the hot water was warm but in the morning the wat was hot. We were there in winter and it would have been nice if the room had a heater. But overall for one night it served its purposes.
Stayed one night. It is a basic accommodation. It was clean but there were some items that needed to be fixed. In one room the door knob in the bathroom did not engage so you couldn’t close the door unless there was someone on the outside to let you out.and Another one of the rooms was missing a shower curtain. At night the hot water was warm but in the morning the wat was hot. We were there in winter and it would have been nice if the room had a heater. But overall for one night it served its purposes.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Service
Servicen er et stærkt punkt: venligt, hjælpsomt personale møder ofte gæsterne på togstationen, hjælper med bagagen og opbevarer bagage; dog oplevede nogle forsinkede afhentninger, begrænset kommunikation eller vanskeligheder i forbindelse med ændringer/refusioner.
Relaterede gæsteanmeldelser
8
Paulo Henrique do
10. okt. 2025
·
Overnattede 1 nat
Tentei ligar e escrevi pelo chat em várias ocasiões e não recebi nenhum feedback, o que foi muito ruim. Queria que alguém do hotel estivesse no meu desembarque do trem me esperando, mas isso não ocorreu. Tirando isso, o hotel era regular/bom. Outro ponto negativo é não ter elevador, e terem me hospedado no terceiro andar, com 2 crianças.
Tentei ligar e escrevi pelo chat em várias ocasiões e não recebi nenhum feedback, o que foi muito ruim. Queria que alguém do hotel estivesse no meu desembarque do trem me esperando, mas isso não ocorreu. Tirando isso, o hotel era regular/bom. Outro ponto negativo é não ter elevador, e terem me hospedado no terceiro andar, com 2 crianças.
2
Abhijeet
28. dec. 2022
·
Overnattede 1 nat
We had a disappointing experience with this hotel. Since Peru was going through a political crisis, all trains and buses to Machu Pichhu were suspended. However, this property didn’t answer calls or respond to emails. Even Hotels.com was unable to get a response from them. I lost my entire booking amount.
We had a disappointing experience with this hotel. Since Peru was going through a political crisis, all trains and buses to Machu Pichhu were suspended. However, this property didn’t answer calls or respond to emails. Even Hotels.com was unable to get a response from them. I lost my entire booking amount.
10
Helio
7. jul. 2024
·
Overnattede 1 nat
Atendimento do Alexio foi excelente, ele nos buscou na saída da estação do trem, ao fazer o checkin ele foi lá no quarto verificar se estava tudo certo antes de entrarmos no quarto. Na recepção tem chá a vontade para ajudar no frio e relaxar. O quarto é espaçoso e confortável, chuveiro com boa pressão e quente. Ficamos no terceiro andar, só tem escadas, não tem elevador mas isso não achamos que desabonasse o resto. O café da manhã é adequado e suficiente. Pode deixar as malas para ir até Mapi mesmo após o checkout.
Atendimento do Alexio foi excelente, ele nos buscou na saída da estação do trem, ao fazer o checkin ele foi lá no quarto verificar se estava tudo certo antes de entrarmos no quarto. Na recepção tem chá a vontade para ajudar no frio e relaxar. O quarto é espaçoso e confortável, chuveiro com boa pressão e quente. Ficamos no terceiro andar, só tem escadas, não tem elevador mas isso não achamos que desabonasse o resto. O café da manhã é adequado e suficiente. Pode deixar as malas para ir até Mapi mesmo após o checkout.
6
Annia
5. jul. 2025
·
Overnattede 2 nætter
They offered pick-up from the train station, but it wasn't until after calling several times and waiting 45 minutes that someone arrived. When we finally arrived at the hotel, the rooms had no air conditioning, nor did the bathroom have hot water. They told us that we should sleep with the windows open and the whole area was covered in mosquitoes, horrible experience. We asked to transfer to another hotel and were told it was impossible as all the other hotels in the area were at full capacity. I do not recommend this place at all.
They offered pick-up from the train station, but it wasn't until after calling several times and waiting 45 minutes that someone arrived. When we finally arrived at the hotel, the rooms had no air conditioning, nor did the bathroom have hot water. They told us that we should sleep with the windows open and the whole area was covered in mosquitoes, horrible experience. We asked to transfer to another hotel and were told it was impossible as all the other hotels in the area were at full capacity. I do not recommend this place at all.
2
Lawrence
7. jan. 2023
·
Trip was canceled due to the Peruvian government declaring a state of emergency. I requested a refund, sending several messages through Expedia and through email. Read receipts show that the hotel read my messages but they chose not to respond. Then they have the temerity to act like I am still coming, requesting further info. I\'d rather you tell me "sorry no refunds." I can handle that. But to play games with me is insulting and a water of time. Beware if you book here.
Trip was canceled due to the Peruvian government declaring a state of emergency. I requested a refund, sending several messages through Expedia and through email. Read receipts show that the hotel read my messages but they chose not to respond. Then they have the temerity to act like I am still coming, requesting further info. I\'d rather you tell me "sorry no refunds." I can handle that. But to play games with me is insulting and a water of time. Beware if you book here.
10
Genaro
13. jul. 2025
·
Overnattede 1 nat
Friendly staff and the hotel is in an excellent location with shopping and dining options nearby. The staff met us at the train station to walk us to our hotel.
Friendly staff and the hotel is in an excellent location with shopping and dining options nearby. The staff met us at the train station to walk us to our hotel.
10
Mike
13. sep. 2023
·
Fantastic value for the money. Very friendly staff. Well kept room and property. Right next to the street with all the shops and restaurants. Staff will hold bags no problem, offer suggestions and directions and treats you like a family member so your being looked out for. Extended my stay an additional day because of the combination of all this and the charm of the town.
Fantastic value for the money. Very friendly staff. Well kept room and property. Right next to the street with all the shops and restaurants. Staff will hold bags no problem, offer suggestions and directions and treats you like a family member so your being looked out for. Extended my stay an additional day because of the combination of all this and the charm of the town.
10
Andrew
3. mar. 2025
·
Overnattede 1 nat
Great service and great team. Met us at the train station, answered all our questions before we asked them. Would come back.
Great service and great team. Met us at the train station, answered all our questions before we asked them. Would come back.
10
Mark
19. okt. 2024
·
Overnattede 2 nætter
When we arrived late night there was no hot water. The staff worked diligently to get the issue fixed. This is a family run hotel where they take pride in providing a great stay for their guests. From meeting us at the station to preparing a sack breakfast for our early morning adventure to Machu Picchu the service was excellent. We spent two nights here and had a wonderful experience.
When we arrived late night there was no hot water. The staff worked diligently to get the issue fixed. This is a family run hotel where they take pride in providing a great stay for their guests. From meeting us at the station to preparing a sack breakfast for our early morning adventure to Machu Picchu the service was excellent. We spent two nights here and had a wonderful experience.
10
Wenjing
26. jul. 2025
·
Overnattede 1 nat
Their staff are very helpful. They help me printed out my tickets.
Their staff are very helpful. They help me printed out my tickets.
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Lokation
Praktisk beliggenhed ved floden nær varme kilder, restauranter og transport til Machu Picchu; gåturen er op ad bakke, og nogle værelser rapporterede om ekstern støj.
Relaterede gæsteanmeldelser
10
Ulises
14. aug. 2024
·
Overnattede 1 nat
Excelente lugar para descansar. Se encuentra unas cuadras más subiendo la ladera del pueblo pero muy cerca de las aguas termales. Sin embargo nada se sentía lejos. El servicio era muy bueno, el personal atento, servicial y muy amable. Además la habitación estaba limpia y muy cómoda, el agua caliente en regadera y el desayuno era algo regular pero suficiente para lo que implica el hospedaje en Machu Picchu pueblo como lugar de paso para visitar la zona Arqueológica. La relación calidad-precio es excelente.
Excelente lugar para descansar. Se encuentra unas cuadras más subiendo la ladera del pueblo pero muy cerca de las aguas termales. Sin embargo nada se sentía lejos. El servicio era muy bueno, el personal atento, servicial y muy amable. Además la habitación estaba limpia y muy cómoda, el agua caliente en regadera y el desayuno era algo regular pero suficiente para lo que implica el hospedaje en Machu Picchu pueblo como lugar de paso para visitar la zona Arqueológica. La relación calidad-precio es excelente.
8
Angel
9. aug. 2025
·
Overnattede 3 nætter
We enjoyed Hotel Retama. The staff are great, and the location is quiet but still near restaurants and other attractions like the hot springs.
We enjoyed Hotel Retama. The staff are great, and the location is quiet but still near restaurants and other attractions like the hot springs.
10
megan
8. jun. 2025
·
Overnattede 1 nat
The property and room is very convenient to the train station and bus stop for Machu Picchu. The room was comfortable and they had a great selection for breakfast available very early to accommodate for the buses leaving early for Machu Picchu
The property and room is very convenient to the train station and bus stop for Machu Picchu. The room was comfortable and they had a great selection for breakfast available very early to accommodate for the buses leaving early for Machu Picchu
8
Sharlyn
20. jun. 2025
·
Overnattede 2 nætter
Beautiful hotel, friendly staff, must let you know there is no elevator, is near the top of the town on cobblestone walkways. Our family room was on the 4th floor. Staff helped get luggage up the circular stairway. It is next to a beautiful little park, is beside a rushing River, exquisite views and a 5-minute walk to the hot springs
Beautiful hotel, friendly staff, must let you know there is no elevator, is near the top of the town on cobblestone walkways. Our family room was on the 4th floor. Staff helped get luggage up the circular stairway. It is next to a beautiful little park, is beside a rushing River, exquisite views and a 5-minute walk to the hot springs
10
Javier
5. dec. 2023
·
Overnattede 1 nat
Very nice hotel close to everything, very friendly staff.
Very nice hotel close to everything, very friendly staff.
10
Anthony
5. dec. 2025
·
Overnattede 2 nætter
Great place and location!
Great place and location!
8
Jonas
13. okt. 2023
·
Overnattede 1 nat
Convenient location if want to go to the natural spring pools. Be advised that it is an uphill walk to get there from the train and town center.
Convenient location if want to go to the natural spring pools. Be advised that it is an uphill walk to get there from the train and town center.
10
Mark
7. dec. 2024
·
Overnattede 4 nætter
This property is ideally situated close to everything and away from the trains and busses.... they're loud
This property is ideally situated close to everything and away from the trains and busses.... they're loud
6
Suzanne
16. okt. 2024
·
Overnattede 1 nat
Hotel Retama is about half way up the hill in Agua Calliente. It is easy to find. As with all the hotels, there are lots of stairs. Make sure you request a room on the lower floors if you can't do stairs. The staff were great, and the breakfast was good. There were 10 in our group and we were able to go to Machu Picchu early in the morning, leave our bags there and have their staff deliver the bags to the train station. What a great service! It was very noisy at this hotel. It sounded like we were three doors down from a disco that didn't stop their music until around 4:00 am. We were told there was a celebration the night we stayed there for the anniversary of the village. So, not sure if it is that noisy normally.
Hotel Retama is about half way up the hill in Agua Calliente. It is easy to find. As with all the hotels, there are lots of stairs. Make sure you request a room on the lower floors if you can't do stairs. The staff were great, and the breakfast was good. There were 10 in our group and we were able to go to Machu Picchu early in the morning, leave our bags there and have their staff deliver the bags to the train station. What a great service! It was very noisy at this hotel. It sounded like we were three doors down from a disco that didn't stop their music until around 4:00 am. We were told there was a celebration the night we stayed there for the anniversary of the village. So, not sure if it is that noisy normally.
10
Aline
22. okt. 2025
·
Overnattede 1 nat
Excelente opção em Águas Calientes. Próximo à estação de trem e à praça principal.
Excelente opção em Águas Calientes. Próximo à estação de trem e à praça principal.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Spisning
Morgenmad er inkluderet og kan serveres meget tidligt eller pakkes til Machu Picchu, men feedbacken på kvaliteten varierer fra fremragende til meget simpel.
Relaterede gæsteanmeldelser
10
Nancy
28. jul. 2024
·
Overnattede 1 nat
The breakfast was included and excellent The beds were extra comfortable, amazing showers with good pressure hot water. Staff was accommodating and very friendly. Highly recommend.
The breakfast was included and excellent The beds were extra comfortable, amazing showers with good pressure hot water. Staff was accommodating and very friendly. Highly recommend.
10
megan
8. jun. 2025
·
Overnattede 1 nat
The property and room is very convenient to the train station and bus stop for Machu Picchu. The room was comfortable and they had a great selection for breakfast available very early to accommodate for the buses leaving early for Machu Picchu
The property and room is very convenient to the train station and bus stop for Machu Picchu. The room was comfortable and they had a great selection for breakfast available very early to accommodate for the buses leaving early for Machu Picchu
10
Mahanee Lei
5. sep. 2023
·
Overnattede 1 nat
Staff was amazing. They even give us an option to have a pack breakfast for us to bring to Machu Picchu.
Staff was amazing. They even give us an option to have a pack breakfast for us to bring to Machu Picchu.
4
Yves
18. okt. 2023
·
Overnattede 1 nat
Terrible hotel. Very old and run down. Wifi doesnt work in rooms. The hotel has no amenities whatsoever and breakfast is Terrible.
Terrible hotel. Very old and run down. Wifi doesnt work in rooms. The hotel has no amenities whatsoever and breakfast is Terrible.
4
Mukesh
5. apr. 2024
·
Overnattede 1 nat
This was a truly disappointing experience. We were taken to a different hotel and told the Retama was fully booked. This didn't make sense as we had booked in advance and multiple rooms were still listed as available on Hotels.com and other booking sites. The room we were given was directly onto the road at ground level with people walking past and their conversations audible. When we complained we were given a room on the top floor, which also smelled of damp and the noise from the river was very loud. There were no tea or coffee making facilities in the room. We were initially told breakfast would be in another building a walk away but in the morning it was by reception. The buffet was extremely basic with items not replenished after 4 guests had emptied them.
This was a truly disappointing experience. We were taken to a different hotel and told the Retama was fully booked. This didn't make sense as we had booked in advance and multiple rooms were still listed as available on Hotels.com and other booking sites. The room we were given was directly onto the road at ground level with people walking past and their conversations audible. When we complained we were given a room on the top floor, which also smelled of damp and the noise from the river was very loud. There were no tea or coffee making facilities in the room. We were initially told breakfast would be in another building a walk away but in the morning it was by reception. The buffet was extremely basic with items not replenished after 4 guests had emptied them.
10
Luciano
15. nov. 2025
·
Overnattede 1 nat
Veldig hyggelig personal. Rent. Gode senger. God frokost.
Veldig hyggelig personal. Rent. Gode senger. God frokost.
8
Andrew
14. mar. 2023
·
Overnattede 1 nat
We stayed one night in February. Although booked at the Retama, for reasons explained to us with the reopening of tourism, we were lodged at the Tara hotel - we believe a 'partner hotel' to the Retama under the same management. The room was very good - smart and clean. The hotel accommodated an early breakfast time for us to allow for first bus departure to Machu Picchu, which was appreciated. Friendly front desk staff.
We stayed one night in February. Although booked at the Retama, for reasons explained to us with the reopening of tourism, we were lodged at the Tara hotel - we believe a 'partner hotel' to the Retama under the same management. The room was very good - smart and clean. The hotel accommodated an early breakfast time for us to allow for first bus departure to Machu Picchu, which was appreciated. Friendly front desk staff.
8
Marvin
13. aug. 2024
·
Overnattede 1 nat
Good budget property - clean, but way too much fragrance in the rooms. Simple but nice breakfast. This is a no frills hotel and for the price it was fair. Travelers on a budget should consider staying. Travelers with greater means can find nicer.
Good budget property - clean, but way too much fragrance in the rooms. Simple but nice breakfast. This is a no frills hotel and for the price it was fair. Travelers on a budget should consider staying. Travelers with greater means can find nicer.
10
Christine
23. okt. 2024
·
Overnattede 1 nat
This hotel is the perfect place to stay while in Machu Picchu. Easy to find, good breakfast, nice garden
This hotel is the perfect place to stay while in Machu Picchu. Easy to find, good breakfast, nice garden
6
Brett
7. sep. 2024
·
Overnattede 2 nætter
The staff were friendly but the breakfast was very minimal. Also the shower didn’t work most of the time. Additionally, no AC and the room was filled with flies and mosquitos prior to arrival due to all the windows being opened. It was very hot and humid in the room. You get what you pay for. In a good area tho.
The staff were friendly but the breakfast was very minimal. Also the shower didn’t work most of the time. Additionally, no AC and the room was filled with flies and mosquitos prior to arrival due to all the windows being opened. It was very hot and humid in the room. You get what you pay for. In a good area tho.
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8
Birger
20. jul. 2026
·
Overnattede 3 nætter
Vi var glade for og være her. 3 dage tilbragte vi her. Morgenmad mad var okay. Personalet var meget søde til hjælpe os. Vi kan varmt anbefale dette sted.
Vi var glade for og være her. 3 dage tilbragte vi her. Morgenmad mad var okay. Personalet var meget søde til hjælpe os. Vi kan varmt anbefale dette sted.
10
Iliana
13. sep. 2026
·
Overnattede 2 nætter
The best breakfast in all Peru
The best breakfast in all Peru
8
Oneil
20. aug. 2026
·
Overnattede 1 nat
The Retama is a no-frills hotel that offers a practical option for travelers looking for an affordable place to stay in Machu Picchu Town, formerly known as Aguas Calientes. The standard rooms are quite small, and some of the interior rooms do not have windows. However, you can upgrade to a larger room with windows overlooking the river that runs through town. The hotel offers a decent buffet breakfast. We did experience significant issues with the Wi-Fi, so that's something to keep in mind if having a reliable internet connection is important during your stay. The bathrooms are also quite small, but we appreciated that the shower had plenty of hot water, especially since Machu Picchu Town can be quite cool. The bathroom faucets, however, did not appear to have hot water. Overall, if you're looking for a basic, budget-friendly place to stay and don't need a lot of extras, The Retama isn't a bad choice.
The Retama is a no-frills hotel that offers a practical option for travelers looking for an affordable place to stay in Machu Picchu Town, formerly known as Aguas Calientes. The standard rooms are quite small, and some of the interior rooms do not have windows. However, you can upgrade to a larger room with windows overlooking the river that runs through town. The hotel offers a decent buffet breakfast. We did experience significant issues with the Wi-Fi, so that's something to keep in mind if having a reliable internet connection is important during your stay. The bathrooms are also quite small, but we appreciated that the shower had plenty of hot water, especially since Machu Picchu Town can be quite cool. The bathroom faucets, however, did not appear to have hot water. Overall, if you're looking for a basic, budget-friendly place to stay and don't need a lot of extras, The Retama isn't a bad choice.
4
Cristina
12. jul. 2026
·
Overnattede 1 nat
There was no soap in the room when we arrived, so we had to request it. The shower had hot water, which was appreciated, but the bathroom was extremely small. The sink was awkward to use because it sat on top of an uncomfortable counter that left very little space. The room itself was small but included the basic amenities you would expect. One downside was having to carry our luggage up four flights of stairs after already walking through town with our bags, since cars cannot access the area. The walls also seemed very thin, and you could hear almost everything at night, making it difficult to get a good night’s sleep.
There was no soap in the room when we arrived, so we had to request it. The shower had hot water, which was appreciated, but the bathroom was extremely small. The sink was awkward to use because it sat on top of an uncomfortable counter that left very little space. The room itself was small but included the basic amenities you would expect. One downside was having to carry our luggage up four flights of stairs after already walking through town with our bags, since cars cannot access the area. The walls also seemed very thin, and you could hear almost everything at night, making it difficult to get a good night’s sleep.
10
Sandra
22. jun. 2026
·
Overnattede 1 nat
The staff is super friendly. They let us check in a few hours early. They have a beautiful lobby and thet are located next to the river- the sound of the running water is amazing. The rooms were very nice and comfortable. They serve a great breakfast as part of your stay. And they kept our luggage while we visited Machu Picchu. I would highly recommend them. Sandra
The staff is super friendly. They let us check in a few hours early. They have a beautiful lobby and thet are located next to the river- the sound of the running water is amazing. The rooms were very nice and comfortable. They serve a great breakfast as part of your stay. And they kept our luggage while we visited Machu Picchu. I would highly recommend them. Sandra
Overnatningsstedets retninglinjer
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Priser for kommende datoer
november 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
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december 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
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Billigere
Dyrere
Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-11-11: 70.82844565333556USD
- 2026-11-12: 74.87573286250304USD
- 2026-11-13: 68.8185058673172USD
- 2026-11-14: 68.37198239781189USD
- 2026-11-15: 68.22487618663787USD
- 2026-11-16: 68.37198239781189USD
- 2026-11-17: 68.22487618663787USD
- 2026-11-18: 68.22487618663787USD
- 2026-11-19: 69.86222310697174USD
- 2026-11-20: 70.14928626109314USD
- 2026-11-21: 93.9110918462677USD
- 2026-11-22: 66.9626022321167USD
- 2026-11-23: 76.49024430308532USD
- 2026-11-24: 73.56020002308655USD
- 2026-11-25: 75.94210843190002USD
- 2026-11-26: 76.87255089427185USD
- 2026-11-27: 73.71966033847046USD
- 2026-11-28: 73.87911221813964USD
- 2026-11-29: 76.27099164175415USD
- 2026-11-30: 75.94210843190002USD
- 2026-12-01: 78.33398785551452USD
- 2026-12-02: 75.94210843190002USD
- 2026-12-03: 82.51977262898254USD
- 2026-12-04: 73.80280274276733USD
- 2026-12-05: 74.05850612741088USD
- 2026-12-06: 82.51977262898254USD
- 2026-12-07: 82.51977262898254USD
- 2026-12-08: 76.29092523564148USD
- 2026-12-09: 74.42632016070556USD
- 2026-12-10: 76.33646122370911USD
- 2026-12-11: 82.51977262898254USD
- 2026-12-12: 74.37742675817871USD
- 2026-12-13: 70.68841278895569USD
- 2026-12-14: 73.73958549664306USD
- 2026-12-15: 73.89904581202697USD
- 2026-12-16: 95.45962756201172USD
- 2026-12-17: 73.92215123464966USD
- 2026-12-18: 74.37742675817871USD
- 2026-12-19: 74.37742675817871USD
- 2026-12-20: 73.9611579795227USD
- 2026-12-21: 67.30490666409301USD
- 2026-12-22: 74.21796644279479USD
- 2026-12-23: 74.37742675817871USD
- 2026-12-24: 76.87255089427185USD
- 2026-12-25: 72.7958989621582USD
- 2026-12-26: 74.21796644279479USD
- 2026-12-27: 82.51977262898254USD
- 2026-12-28: 76.87255089427185USD
- 2026-12-29: 74.37742675817871USD
- 2026-12-30: 74.53687863784789USD
- 2026-12-31: 74.05850612741088USD
- 2027-01-01: 73.65985955680847USD
- 2027-01-02: 73.81931987219238USD
- 2027-01-03: 76.67960079144287USD
- 2027-01-04: 70.38734213053894USD
- 2027-01-05: 74.13823206724548USD
- 2027-01-06: 65.97567000611114USD
- 2027-01-07: 72.77350213957214USD
- 2027-01-08: 74.13823206724548USD
- 2027-01-09: 74.4571526980133USD
- 2027-01-10: 64.59848474565125USD
- 2027-01-11: 66.60912891384888USD
Dette overnatningssted tilbyder transport fra lufthavnen (tillægsgebyrer kan forekomme). Gæster skal kontakte overnatningsstedet med ankomstoplysninger inden afrejse ved hjælp af oplysningerne på reservationsbekræftelsen. Kontakt venligst overnatningsstedet via kontaktoplysningerne i reservationsbekræftelsen forud for din ankomst for at arrangere indtjekning. Kontakt venligst overnatningsstedet via kontaktoplysningerne i reservationsbekræftelsen, hvis du planlægger at ankomme efter kl. 00.00. Gæster skal kontakte overnatningsstedet på forhånd for at få indtjekningsinstruktioner. Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.
Indtjekning skal udføres af en person, på mindst 18 år.
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Dette overnatningssted accepterer kreditkort, debetkort og kontanter
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker
- Børn under 18 år må generelt ikke overnatte på overnatningssteder i Peru uden en forælder, en værge eller anden autoriseret, ansvarlig person. Ledsagende voksne kan blive bedt om både deres eget og barnets ID samt notarielt bekræftet understøttende dokumentation. Besøgende, der planlægger at rejse med børn, bør kontakte et peruviansk konsulat inden afrejse for yderligere vejledning.
- Ifølge peruviansk lov kan beløb over 2.000 PEN eller 500 USD ikke betales i kontanter. Betalinger med højere beløb end disse skal betales med kreditkort eller andre metoder, som er godkendt af overnantingsstedet og lokal lov. Betalinger kan ikke opdeles mellem flere valutaer.
Virksomhedsoplysninger
Overnatningsstedets registreringsnummer 20603725426
- Gebyr for morgenmad tilberedt efter bestilling: 5 USD pr. person (cirkapriser)
- Gebyr for lufthavnstransport: 60 USD pr. køretøj (varighed: enkelt, maks. antal personer: 4)
- Gebyr pr. barn for lufthavnstransport: 60 USD (enkelt)
- Gebyr for ekstra seng: 40.0 USD pr. dag
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Populære faciliteter
Ikkerygerværelser
Roomservice
Turistservice
Rengøring
Valutaveksling
Sikkerhedsboks
Serviceydelser
Turistservice
Rengøring
Valutaveksling
Sikkerhedsboks
Opbevaring af bagage
Vaskeri
24-Hour Front Desk
Generelt
Roomservice
Ikkerygerværelser
Familierum
Parkering
Area Shuttle (free)
Internet
Gratis wi-fi