Hotel Retama Machupicchu
From
US$ 86
/noite
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From
US$ 86
/noite
Sobre este alojamento
Desfrute de fantásticas vistas a partir do jardim ou tire partido das várias comodidades e serviços ao seu dispor, incluindo Wi-fi grátis e apoio para excursões/compra de bilhetes.
Comodidades
Desfrute de fantásticas vistas a partir do jardim ou tire partido das várias comodidades e serviços ao seu dispor, incluindo Wi-fi grátis e apoio para excursões/compra de bilhetes.
Comodidades para negócios
As principais comodidades incluem jornais grátis no lobby, um serviço de limpeza a seco e uma receção aberta 24 horas. O hotel disponibiliza transporte de/para o aeroporto (disponível 24 horas) mediante uma sobretaxa.
Restaurante
Se quiser petiscar no conforto dos lençóis, dê uma vista de olhos pela ementa do serviço de quarto. O hotel serve pequenos-almoços preparados no momento diariamente entre as 5:00 e as 9:00 mediante uma sobretaxa.
Quartos
Sinta-se em casa num dos 20 quartos com um televisor LCD. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais por cabo. As casas de banho estão equipadas com um polibã e artigos de higiene grátis. As comodidades incluem ainda telefone, além de cofres e de secretárias.
Localização
Com uma estadia Hotel Retama Machupicchu em Machu Picchu, ficará a 5 minutos a pé de Termas de Aguas Calientes e de Santuário Histórico de Machu Picchu. Este hotel encontra-se ainda nas imediações de outros pontos de interesse, incluindo Praça Manco Capac e Fazenda de Borboletas de Machu Picchu.
O que há nas proximidades
Santuário Histórico de Machu Picchu(0.1 milhas)
Praça Manco Capac(0.2 milhas)
Termas de Aguas Calientes(0.3 milhas)
Rio Urubamba(0.3 milhas)
Fazenda de Borboletas de Machu Picchu(1.1 milhas)
Manuel Chavez Ballon Site Museum(1.4 milhas)
Templo do Sol(2.4 milhas)
Templo del Cóndor(2.5 milhas)
Pedra Intihuatana(2.6 milhas)
Templo das Três Janelas(2.6 milhas)
Quartos de não fumadores
Serviço de quartos
Balcão de turismo
Serviços de limpeza
Câmbio de moeda
Cofre
Localização
Avenida Hermanos Ayar 1303, Aguas Calientes, Machu Picchu, Peru
Santuário Histórico de Machu Picchu (0.1 milhas)
Praça Manco Capac (0.2 milhas)
Termas de Aguas Calientes (0.3 milhas)
Rio Urubamba (0.3 milhas)
Fazenda de Borboletas de Machu Picchu (1.1 milhas)
Manuel Chavez Ballon Site Museum (1.4 milhas)
Opções de quartos
26
Quarto Individual Standard
Detalhes do quarto
1 Cama De Casal
129 ft²
AquecimentoWi-Fi (gratuito)Casa de banho privada
9
Habitación Familiar Superior, 1 King bed & 1 Twin bed
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Cama Individual
Dormidas 3
129 ft²
AquecimentoWi-Fi (gratuito)Casa de banho privada
32
Quarto Triplo Superior, 3 camas individuais, vista para a montanha
Detalhes do quarto
3× Camas Individuais
Dormidas 3
161 ft²
AquecimentoWi-Fi (gratuito)Casa de banho privada
30
Habitación Doble Superior, 2 Twin beds
Detalhes do quarto
2 Camas Individuais
Dormidas 2
129 ft²
AquecimentoWi-Fi (gratuito)Casa de banho privada
37
Habitación Matrimonial Superior, 1 King bed
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
129 ft²
AquecimentoWi-Fi (gratuito)Casa de banho privada
32
Quarto Duplo Standard
Detalhes do quarto
1 Cama De Casal
Dormidas 2
129 ft²
AquecimentoWi-Fi (gratuito)Casa de banho privada
Avaliações dos hóspedes sobre Hotel Retama Machupicchu
8.7
Fabuloso
Com base em 449 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Hotel Retama Machupicchu, os viajantes elogiam a equipe atenciosa e a localização conveniente à beira do rio, perto das fontes termais, mas observam que o edifício é simples, sem elevador, e o acesso envolve uma subida, com alguns quartos afetados pela umidade, insetos, Wi-Fi instável e, ocasionalmente, água quente irregular.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Hotel Retama Machupicchu, os viajantes elogiam a equipe atenciosa e a localização conveniente à beira do rio, perto das fontes termais, mas observam que o edifício é simples, sem elevador, e o acesso envolve uma subida, com alguns quartos afetados pela umidade, insetos, Wi-Fi instável e, ocasionalmente, água quente irregular.
Os funcionários costumam buscar os hóspedes na estação de trem, carregar as malas e oferecer orientação útil, embora algumas avaliações citam buscas atrasadas, respostas limitadas por telefone/chat ou a necessidade de serem realocados para um hotel parceiro quando o Retama estava lotado. O café da manhã está incluído e frequentemente disponível muito cedo ou para viagem, mas a qualidade e variedade variam de excelente a muito básica. No geral, espere uma base simples, bem localizada e com um atendimento caloroso se você se sentir confortável com uma estadia sem luxos e com algumas peculiaridades.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
As instalações são básicas; não há elevador e o acesso envolve escadas, com poucos outros serviços mencionados.
Avaliações dos hóspedes relacionadas
10
Flavia Georgia
27 de dez. de 2024
·
A estadia foi de 1 noite
Fácil acesso, qualidade do sono excelente e funcionários gentis. Uma bela vista do rio. Não tem elevador, mas quem está prestes de subir até o Machu Picchu nao vai achar isso um problema.
Fácil acesso, qualidade do sono excelente e funcionários gentis. Uma bela vista do rio. Não tem elevador, mas quem está prestes de subir até o Machu Picchu nao vai achar isso um problema.
8
Sharlyn
20 de jun. de 2025
·
A estadia foi de 2 noites
Beautiful hotel, friendly staff, must let you know there is no elevator, is near the top of the town on cobblestone walkways. Our family room was on the 4th floor. Staff helped get luggage up the circular stairway. It is next to a beautiful little park, is beside a rushing River, exquisite views and a 5-minute walk to the hot springs
Beautiful hotel, friendly staff, must let you know there is no elevator, is near the top of the town on cobblestone walkways. Our family room was on the 4th floor. Staff helped get luggage up the circular stairway. It is next to a beautiful little park, is beside a rushing River, exquisite views and a 5-minute walk to the hot springs
8
Paulo Henrique do
10 de out. de 2025
·
A estadia foi de 1 noite
Tentei ligar e escrevi pelo chat em várias ocasiões e não recebi nenhum feedback, o que foi muito ruim. Queria que alguém do hotel estivesse no meu desembarque do trem me esperando, mas isso não ocorreu. Tirando isso, o hotel era regular/bom. Outro ponto negativo é não ter elevador, e terem me hospedado no terceiro andar, com 2 crianças.
Tentei ligar e escrevi pelo chat em várias ocasiões e não recebi nenhum feedback, o que foi muito ruim. Queria que alguém do hotel estivesse no meu desembarque do trem me esperando, mas isso não ocorreu. Tirando isso, o hotel era regular/bom. Outro ponto negativo é não ter elevador, e terem me hospedado no terceiro andar, com 2 crianças.
2
Olivia
5 de jan. de 2025
·
A estadia foi de 1 noite
No tiene elevador
No tiene elevador
6
Suzanne
16 de out. de 2024
·
A estadia foi de 1 noite
Hotel Retama is about half way up the hill in Agua Calliente. It is easy to find. As with all the hotels, there are lots of stairs. Make sure you request a room on the lower floors if you can't do stairs. The staff were great, and the breakfast was good. There were 10 in our group and we were able to go to Machu Picchu early in the morning, leave our bags there and have their staff deliver the bags to the train station. What a great service! It was very noisy at this hotel. It sounded like we were three doors down from a disco that didn't stop their music until around 4:00 am. We were told there was a celebration the night we stayed there for the anniversary of the village. So, not sure if it is that noisy normally.
Hotel Retama is about half way up the hill in Agua Calliente. It is easy to find. As with all the hotels, there are lots of stairs. Make sure you request a room on the lower floors if you can't do stairs. The staff were great, and the breakfast was good. There were 10 in our group and we were able to go to Machu Picchu early in the morning, leave our bags there and have their staff deliver the bags to the train station. What a great service! It was very noisy at this hotel. It sounded like we were three doors down from a disco that didn't stop their music until around 4:00 am. We were told there was a celebration the night we stayed there for the anniversary of the village. So, not sure if it is that noisy normally.
6
Francisco
19 de mai. de 2024
·
A estadia foi de 2 noites
Overall the property is ok. We stayed two knights. They booked us in the fourth floor and there was no elevator and at first we thought it ok. Then we saw several lower floor empty rooms. Going to our room at an elevation over 2000 m was a real challenge. Housekeeping wasn’t done.
Overall the property is ok. We stayed two knights. They booked us in the fourth floor and there was no elevator and at first we thought it ok. Then we saw several lower floor empty rooms. Going to our room at an elevation over 2000 m was a real challenge. Housekeeping wasn’t done.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Muitos hóspedes acharam os quartos limpos, mas comentários recorrentes mencionam odores de mofo, bolor nos banheiros e, ocasionalmente, roupas de cama manchadas.
Avaliações dos hóspedes relacionadas
6
Christiano
24 de mar. de 2024
·
A estadia foi de 2 noites
the room was not cleaned the other day and there was a musty smell.
the room was not cleaned the other day and there was a musty smell.
6
Yahaira
4 de jul. de 2025
·
A estadia foi de 1 noite
Llegamos a las 13 hrs y las habitaciones NO estaban listas, además reservamos dos habitaciones de 3 personas y nos dieron una de 2 personas muy pequeña y con valor inferior de 30 dólares que se negaron a reembolsar o darnos el servicio pactado, solo atinaron a hacernos check out tarde. Está pegado al río, es húmedo, no hay calefacción. Las camas son cómodas pero si es un cuarto frío. La limpieza del cuarto bien, el baño tiene hongos, tarda en salir agua caliente, en general no volveríamos porque después de 4 horas de tren lo que quieres es llegar a dormir y sin habitación lista es complicado.
Llegamos a las 13 hrs y las habitaciones NO estaban listas, además reservamos dos habitaciones de 3 personas y nos dieron una de 2 personas muy pequeña y con valor inferior de 30 dólares que se negaron a reembolsar o darnos el servicio pactado, solo atinaron a hacernos check out tarde. Está pegado al río, es húmedo, no hay calefacción. Las camas son cómodas pero si es un cuarto frío. La limpieza del cuarto bien, el baño tiene hongos, tarda en salir agua caliente, en general no volveríamos porque después de 4 horas de tren lo que quieres es llegar a dormir y sin habitación lista es complicado.
4
Armen
14 de nov. de 2024
·
A estadia foi de 1 noite
Many mosquitoes in the room, no heater, poor wifi connection, moldy tiles, light that doesn’t work, and hairs of previous guests in shower and on the floor. Stale breakfast. Very disappointing hotel except for the location. Booked 2 nights but left after one night.
Many mosquitoes in the room, no heater, poor wifi connection, moldy tiles, light that doesn’t work, and hairs of previous guests in shower and on the floor. Stale breakfast. Very disappointing hotel except for the location. Booked 2 nights but left after one night.
8
Eugenia
6 de jul. de 2025
·
A estadia foi de 1 noite
Staff was wonderful, coming to meet us in the middle of town. Cloty was so helpful and pleasant. She even brought us some muna tea outside of mealtime for a companion that had an upset tummy. The room was clean with comfortable beds. The bathroom very clean other than the drain of the sink. There was plenty of hot water for a much appreciated shower after our trip on the Inca trail. There was construction in the lobby on our arrival. The wifi was good in lobby but poor in our room on the 4th floor. Breakfast was fresh with fruit cereal bread cheese ham coffee coca tea yogurt There was an uphill walk to hotel but it was right adjacent to the hot springs. There was a $50 charge for late checkout, which we needed as a sick companion needed the time to rest. Hotel kept our luggage free of charge while we were touring Machu Picchu. Overall nice stay with wonderful staff.
Staff was wonderful, coming to meet us in the middle of town. Cloty was so helpful and pleasant. She even brought us some muna tea outside of mealtime for a companion that had an upset tummy. The room was clean with comfortable beds. The bathroom very clean other than the drain of the sink. There was plenty of hot water for a much appreciated shower after our trip on the Inca trail. There was construction in the lobby on our arrival. The wifi was good in lobby but poor in our room on the 4th floor. Breakfast was fresh with fruit cereal bread cheese ham coffee coca tea yogurt There was an uphill walk to hotel but it was right adjacent to the hot springs. There was a $50 charge for late checkout, which we needed as a sick companion needed the time to rest. Hotel kept our luggage free of charge while we were touring Machu Picchu. Overall nice stay with wonderful staff.
10
Regan and Glynis
29 de nov. de 2025
·
A estadia foi de 1 noite
The room was very clean and the staff were very polite and friendly
The room was very clean and the staff were very polite and friendly
10
Maria Alice
28 de dez. de 2025
·
A estadia foi de 1 noite
Quarto impecável, equipe boa
Quarto impecável, equipe boa
2
Jorge
31 de mar. de 2025
·
A estadia foi de 1 noite
The water in the bathtub doesn't go down and the water in the sink also stays put. The towels all had stains, the pillows too, and the sheets smelled bad. The same person who checks you in is the same person who prepares your room without any kind of cleaning care.
The water in the bathtub doesn't go down and the water in the sink also stays put. The towels all had stains, the pillows too, and the sheets smelled bad. The same person who checks you in is the same person who prepares your room without any kind of cleaning care.
10
Luciano
15 de nov. de 2025
·
A estadia foi de 1 noite
Veldig hyggelig personal. Rent. Gode senger. God frokost.
Veldig hyggelig personal. Rent. Gode senger. God frokost.
8
KATHERINE
18 de ago. de 2025
·
A estadia foi de 1 noite
Everything was excellent BUT the shower had mildew in the grout - pure bleach is recommended.
Everything was excellent BUT the shower had mildew in the grout - pure bleach is recommended.
4
Rie
17 de set. de 2025
·
A estadia foi de 1 noite
It was very bad. The room was moldy and smelled musty, which made me feel unwell.
It was very bad. The room was moldy and smelled musty, which made me feel unwell.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são simples e geralmente confortáveis, com algumas camas grandes e vista para o rio ou para as montanhas, mas várias avaliações relatam calor ou frio sem ar condicionado/aquecedores, insetos, barulho, Wi-Fi fraco no quarto e acessórios de banheiro instáveis.
Avaliações dos hóspedes relacionadas
6
Kenneth
27 de mai. de 2023
·
A estadia foi de 1 noite
We got a very cold room. The window in the bathroom could not be closed and the bedroom was also cold. After a day we asked for another room, and we got one, the new room was not cold
We got a very cold room. The window in the bathroom could not be closed and the bedroom was also cold. After a day we asked for another room, and we got one, the new room was not cold
10
Roberta
9 de mar. de 2024
·
A estadia foi de 1 noite
Huge bed! Amazing view!
Huge bed! Amazing view!
4
Armen
14 de nov. de 2024
·
A estadia foi de 1 noite
Many mosquitoes in the room, no heater, poor wifi connection, moldy tiles, light that doesn’t work, and hairs of previous guests in shower and on the floor. Stale breakfast. Very disappointing hotel except for the location. Booked 2 nights but left after one night.
Many mosquitoes in the room, no heater, poor wifi connection, moldy tiles, light that doesn’t work, and hairs of previous guests in shower and on the floor. Stale breakfast. Very disappointing hotel except for the location. Booked 2 nights but left after one night.
8
Guillermo
16 de ago. de 2024
·
A estadia foi de 1 noite
Friendly staff, big rooms, nice town.
Friendly staff, big rooms, nice town.
8
Taha
13 de set. de 2025
·
A estadia foi de 1 noite
The hotel it self was actually pretty good. Let us store our luggage while we did Machu Picchu, Quite clean, constant hot water in shower, comfy bed, but speaking about the bed i think it was 2 doubles put together to make a “king” in the matrimonial room that also had a “mountain view” which was kinda blocked, you have to step out of the room to actually get the whole view. Breakfast option was nice too. Overall 4.5/5 rating from me. Would recommend if you want something slightly nicer that wont break the bank too much
The hotel it self was actually pretty good. Let us store our luggage while we did Machu Picchu, Quite clean, constant hot water in shower, comfy bed, but speaking about the bed i think it was 2 doubles put together to make a “king” in the matrimonial room that also had a “mountain view” which was kinda blocked, you have to step out of the room to actually get the whole view. Breakfast option was nice too. Overall 4.5/5 rating from me. Would recommend if you want something slightly nicer that wont break the bank too much
8
Eugenia
6 de jul. de 2025
·
A estadia foi de 1 noite
Staff was wonderful, coming to meet us in the middle of town. Cloty was so helpful and pleasant. She even brought us some muna tea outside of mealtime for a companion that had an upset tummy. The room was clean with comfortable beds. The bathroom very clean other than the drain of the sink. There was plenty of hot water for a much appreciated shower after our trip on the Inca trail. There was construction in the lobby on our arrival. The wifi was good in lobby but poor in our room on the 4th floor. Breakfast was fresh with fruit cereal bread cheese ham coffee coca tea yogurt There was an uphill walk to hotel but it was right adjacent to the hot springs. There was a $50 charge for late checkout, which we needed as a sick companion needed the time to rest. Hotel kept our luggage free of charge while we were touring Machu Picchu. Overall nice stay with wonderful staff.
Staff was wonderful, coming to meet us in the middle of town. Cloty was so helpful and pleasant. She even brought us some muna tea outside of mealtime for a companion that had an upset tummy. The room was clean with comfortable beds. The bathroom very clean other than the drain of the sink. There was plenty of hot water for a much appreciated shower after our trip on the Inca trail. There was construction in the lobby on our arrival. The wifi was good in lobby but poor in our room on the 4th floor. Breakfast was fresh with fruit cereal bread cheese ham coffee coca tea yogurt There was an uphill walk to hotel but it was right adjacent to the hot springs. There was a $50 charge for late checkout, which we needed as a sick companion needed the time to rest. Hotel kept our luggage free of charge while we were touring Machu Picchu. Overall nice stay with wonderful staff.
6
Kevin
29 de set. de 2024
·
A estadia foi de 1 noite
The staff was friendly and the breakfast was decent enough to get you going before Machu Picchu. I was also a fan that it was incredibly close to the hot springs. To warn everybody, it is nearly at the top of the hill so if you're already exhausted, the uphill trek is rough. I also had a room that had a window facing a plaza so listening to people all through the night was unpleasant. The window was also not completely closed so bugs and mosquitos ate me alive throughout the night. The room was humid and hot
The staff was friendly and the breakfast was decent enough to get you going before Machu Picchu. I was also a fan that it was incredibly close to the hot springs. To warn everybody, it is nearly at the top of the hill so if you're already exhausted, the uphill trek is rough. I also had a room that had a window facing a plaza so listening to people all through the night was unpleasant. The window was also not completely closed so bugs and mosquitos ate me alive throughout the night. The room was humid and hot
6
Sam
9 de fev. de 2024
·
A estadia foi de 1 noite
Property is close to the river and hot springs. I’m pretty sure they listed air conditioning as one of their amenities, but there was none. As a result, windows had to be opened for cool air and there were some bugs in the room. The shower was also finicky. It went from cold to very hot to cold again with slight adjustments.
Property is close to the river and hot springs. I’m pretty sure they listed air conditioning as one of their amenities, but there was none. As a result, windows had to be opened for cool air and there were some bugs in the room. The shower was also finicky. It went from cold to very hot to cold again with slight adjustments.
6
Brett
7 de set. de 2024
·
A estadia foi de 2 noites
The staff were friendly but the breakfast was very minimal. Also the shower didn’t work most of the time. Additionally, no AC and the room was filled with flies and mosquitos prior to arrival due to all the windows being opened. It was very hot and humid in the room. You get what you pay for. In a good area tho.
The staff were friendly but the breakfast was very minimal. Also the shower didn’t work most of the time. Additionally, no AC and the room was filled with flies and mosquitos prior to arrival due to all the windows being opened. It was very hot and humid in the room. You get what you pay for. In a good area tho.
6
Melissa
11 de jul. de 2025
·
A estadia foi de 1 noite
Stayed one night. It is a basic accommodation. It was clean but there were some items that needed to be fixed. In one room the door knob in the bathroom did not engage so you couldn’t close the door unless there was someone on the outside to let you out.and Another one of the rooms was missing a shower curtain. At night the hot water was warm but in the morning the wat was hot. We were there in winter and it would have been nice if the room had a heater. But overall for one night it served its purposes.
Stayed one night. It is a basic accommodation. It was clean but there were some items that needed to be fixed. In one room the door knob in the bathroom did not engage so you couldn’t close the door unless there was someone on the outside to let you out.and Another one of the rooms was missing a shower curtain. At night the hot water was warm but in the morning the wat was hot. We were there in winter and it would have been nice if the room had a heater. But overall for one night it served its purposes.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
O serviço é um ponto forte: funcionários simpáticos e atenciosos costumam buscar os hóspedes na estação de trem, ajudar com as malas e guardar a bagagem; no entanto, alguns tiveram buscas atrasadas, comunicação limitada ou dificuldades com alterações/reembolsos.
Avaliações dos hóspedes relacionadas
8
Paulo Henrique do
10 de out. de 2025
·
A estadia foi de 1 noite
Tentei ligar e escrevi pelo chat em várias ocasiões e não recebi nenhum feedback, o que foi muito ruim. Queria que alguém do hotel estivesse no meu desembarque do trem me esperando, mas isso não ocorreu. Tirando isso, o hotel era regular/bom. Outro ponto negativo é não ter elevador, e terem me hospedado no terceiro andar, com 2 crianças.
Tentei ligar e escrevi pelo chat em várias ocasiões e não recebi nenhum feedback, o que foi muito ruim. Queria que alguém do hotel estivesse no meu desembarque do trem me esperando, mas isso não ocorreu. Tirando isso, o hotel era regular/bom. Outro ponto negativo é não ter elevador, e terem me hospedado no terceiro andar, com 2 crianças.
2
Abhijeet
28 de dez. de 2022
·
A estadia foi de 1 noite
We had a disappointing experience with this hotel. Since Peru was going through a political crisis, all trains and buses to Machu Pichhu were suspended. However, this property didn’t answer calls or respond to emails. Even Hotels.com was unable to get a response from them. I lost my entire booking amount.
We had a disappointing experience with this hotel. Since Peru was going through a political crisis, all trains and buses to Machu Pichhu were suspended. However, this property didn’t answer calls or respond to emails. Even Hotels.com was unable to get a response from them. I lost my entire booking amount.
10
Helio
7 de jul. de 2024
·
A estadia foi de 1 noite
Atendimento do Alexio foi excelente, ele nos buscou na saída da estação do trem, ao fazer o checkin ele foi lá no quarto verificar se estava tudo certo antes de entrarmos no quarto. Na recepção tem chá a vontade para ajudar no frio e relaxar. O quarto é espaçoso e confortável, chuveiro com boa pressão e quente. Ficamos no terceiro andar, só tem escadas, não tem elevador mas isso não achamos que desabonasse o resto. O café da manhã é adequado e suficiente. Pode deixar as malas para ir até Mapi mesmo após o checkout.
Atendimento do Alexio foi excelente, ele nos buscou na saída da estação do trem, ao fazer o checkin ele foi lá no quarto verificar se estava tudo certo antes de entrarmos no quarto. Na recepção tem chá a vontade para ajudar no frio e relaxar. O quarto é espaçoso e confortável, chuveiro com boa pressão e quente. Ficamos no terceiro andar, só tem escadas, não tem elevador mas isso não achamos que desabonasse o resto. O café da manhã é adequado e suficiente. Pode deixar as malas para ir até Mapi mesmo após o checkout.
6
Annia
5 de jul. de 2025
·
A estadia foi de 2 noites
They offered pick-up from the train station, but it wasn't until after calling several times and waiting 45 minutes that someone arrived. When we finally arrived at the hotel, the rooms had no air conditioning, nor did the bathroom have hot water. They told us that we should sleep with the windows open and the whole area was covered in mosquitoes, horrible experience. We asked to transfer to another hotel and were told it was impossible as all the other hotels in the area were at full capacity. I do not recommend this place at all.
They offered pick-up from the train station, but it wasn't until after calling several times and waiting 45 minutes that someone arrived. When we finally arrived at the hotel, the rooms had no air conditioning, nor did the bathroom have hot water. They told us that we should sleep with the windows open and the whole area was covered in mosquitoes, horrible experience. We asked to transfer to another hotel and were told it was impossible as all the other hotels in the area were at full capacity. I do not recommend this place at all.
2
Lawrence
7 de jan. de 2023
·
Trip was canceled due to the Peruvian government declaring a state of emergency. I requested a refund, sending several messages through Expedia and through email. Read receipts show that the hotel read my messages but they chose not to respond. Then they have the temerity to act like I am still coming, requesting further info. I\'d rather you tell me "sorry no refunds." I can handle that. But to play games with me is insulting and a water of time. Beware if you book here.
Trip was canceled due to the Peruvian government declaring a state of emergency. I requested a refund, sending several messages through Expedia and through email. Read receipts show that the hotel read my messages but they chose not to respond. Then they have the temerity to act like I am still coming, requesting further info. I\'d rather you tell me "sorry no refunds." I can handle that. But to play games with me is insulting and a water of time. Beware if you book here.
10
Genaro
13 de jul. de 2025
·
A estadia foi de 1 noite
Friendly staff and the hotel is in an excellent location with shopping and dining options nearby. The staff met us at the train station to walk us to our hotel.
Friendly staff and the hotel is in an excellent location with shopping and dining options nearby. The staff met us at the train station to walk us to our hotel.
10
Mike
13 de set. de 2023
·
Fantastic value for the money. Very friendly staff. Well kept room and property. Right next to the street with all the shops and restaurants. Staff will hold bags no problem, offer suggestions and directions and treats you like a family member so your being looked out for. Extended my stay an additional day because of the combination of all this and the charm of the town.
Fantastic value for the money. Very friendly staff. Well kept room and property. Right next to the street with all the shops and restaurants. Staff will hold bags no problem, offer suggestions and directions and treats you like a family member so your being looked out for. Extended my stay an additional day because of the combination of all this and the charm of the town.
10
Andrew
3 de mar. de 2025
·
A estadia foi de 1 noite
Great service and great team. Met us at the train station, answered all our questions before we asked them. Would come back.
Great service and great team. Met us at the train station, answered all our questions before we asked them. Would come back.
10
Mark
19 de out. de 2024
·
A estadia foi de 2 noites
When we arrived late night there was no hot water. The staff worked diligently to get the issue fixed. This is a family run hotel where they take pride in providing a great stay for their guests. From meeting us at the station to preparing a sack breakfast for our early morning adventure to Machu Picchu the service was excellent. We spent two nights here and had a wonderful experience.
When we arrived late night there was no hot water. The staff worked diligently to get the issue fixed. This is a family run hotel where they take pride in providing a great stay for their guests. From meeting us at the station to preparing a sack breakfast for our early morning adventure to Machu Picchu the service was excellent. We spent two nights here and had a wonderful experience.
10
Wenjing
26 de jul. de 2025
·
A estadia foi de 1 noite
Their staff are very helpful. They help me printed out my tickets.
Their staff are very helpful. They help me printed out my tickets.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localização conveniente à beira do rio, perto das fontes termais, restaurantes e transporte para Machu Picchu; a caminhada é íngreme e alguns quartos relataram ruído externo.
Avaliações dos hóspedes relacionadas
10
Ulises
14 de ago. de 2024
·
A estadia foi de 1 noite
Excelente lugar para descansar. Se encuentra unas cuadras más subiendo la ladera del pueblo pero muy cerca de las aguas termales. Sin embargo nada se sentía lejos. El servicio era muy bueno, el personal atento, servicial y muy amable. Además la habitación estaba limpia y muy cómoda, el agua caliente en regadera y el desayuno era algo regular pero suficiente para lo que implica el hospedaje en Machu Picchu pueblo como lugar de paso para visitar la zona Arqueológica. La relación calidad-precio es excelente.
Excelente lugar para descansar. Se encuentra unas cuadras más subiendo la ladera del pueblo pero muy cerca de las aguas termales. Sin embargo nada se sentía lejos. El servicio era muy bueno, el personal atento, servicial y muy amable. Además la habitación estaba limpia y muy cómoda, el agua caliente en regadera y el desayuno era algo regular pero suficiente para lo que implica el hospedaje en Machu Picchu pueblo como lugar de paso para visitar la zona Arqueológica. La relación calidad-precio es excelente.
8
Angel
9 de ago. de 2025
·
A estadia foi de 3 noites
We enjoyed Hotel Retama. The staff are great, and the location is quiet but still near restaurants and other attractions like the hot springs.
We enjoyed Hotel Retama. The staff are great, and the location is quiet but still near restaurants and other attractions like the hot springs.
10
megan
8 de jun. de 2025
·
A estadia foi de 1 noite
The property and room is very convenient to the train station and bus stop for Machu Picchu. The room was comfortable and they had a great selection for breakfast available very early to accommodate for the buses leaving early for Machu Picchu
The property and room is very convenient to the train station and bus stop for Machu Picchu. The room was comfortable and they had a great selection for breakfast available very early to accommodate for the buses leaving early for Machu Picchu
8
Sharlyn
20 de jun. de 2025
·
A estadia foi de 2 noites
Beautiful hotel, friendly staff, must let you know there is no elevator, is near the top of the town on cobblestone walkways. Our family room was on the 4th floor. Staff helped get luggage up the circular stairway. It is next to a beautiful little park, is beside a rushing River, exquisite views and a 5-minute walk to the hot springs
Beautiful hotel, friendly staff, must let you know there is no elevator, is near the top of the town on cobblestone walkways. Our family room was on the 4th floor. Staff helped get luggage up the circular stairway. It is next to a beautiful little park, is beside a rushing River, exquisite views and a 5-minute walk to the hot springs
10
Javier
5 de dez. de 2023
·
A estadia foi de 1 noite
Very nice hotel close to everything, very friendly staff.
Very nice hotel close to everything, very friendly staff.
10
Anthony
5 de dez. de 2025
·
A estadia foi de 2 noites
Great place and location!
Great place and location!
8
Jonas
13 de out. de 2023
·
A estadia foi de 1 noite
Convenient location if want to go to the natural spring pools. Be advised that it is an uphill walk to get there from the train and town center.
Convenient location if want to go to the natural spring pools. Be advised that it is an uphill walk to get there from the train and town center.
10
Mark
7 de dez. de 2024
·
A estadia foi de 4 noites
This property is ideally situated close to everything and away from the trains and busses.... they're loud
This property is ideally situated close to everything and away from the trains and busses.... they're loud
6
Suzanne
16 de out. de 2024
·
A estadia foi de 1 noite
Hotel Retama is about half way up the hill in Agua Calliente. It is easy to find. As with all the hotels, there are lots of stairs. Make sure you request a room on the lower floors if you can't do stairs. The staff were great, and the breakfast was good. There were 10 in our group and we were able to go to Machu Picchu early in the morning, leave our bags there and have their staff deliver the bags to the train station. What a great service! It was very noisy at this hotel. It sounded like we were three doors down from a disco that didn't stop their music until around 4:00 am. We were told there was a celebration the night we stayed there for the anniversary of the village. So, not sure if it is that noisy normally.
Hotel Retama is about half way up the hill in Agua Calliente. It is easy to find. As with all the hotels, there are lots of stairs. Make sure you request a room on the lower floors if you can't do stairs. The staff were great, and the breakfast was good. There were 10 in our group and we were able to go to Machu Picchu early in the morning, leave our bags there and have their staff deliver the bags to the train station. What a great service! It was very noisy at this hotel. It sounded like we were three doors down from a disco that didn't stop their music until around 4:00 am. We were told there was a celebration the night we stayed there for the anniversary of the village. So, not sure if it is that noisy normally.
10
Aline
22 de out. de 2025
·
A estadia foi de 1 noite
Excelente opção em Águas Calientes. Próximo à estação de trem e à praça principal.
Excelente opção em Águas Calientes. Próximo à estação de trem e à praça principal.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O café da manhã está incluído e pode ser servido muito cedo ou embalado para Machu Picchu, mas o feedback sobre a qualidade varia de excelente a muito básico.
Avaliações dos hóspedes relacionadas
10
Nancy
28 de jul. de 2024
·
A estadia foi de 1 noite
The breakfast was included and excellent The beds were extra comfortable, amazing showers with good pressure hot water. Staff was accommodating and very friendly. Highly recommend.
The breakfast was included and excellent The beds were extra comfortable, amazing showers with good pressure hot water. Staff was accommodating and very friendly. Highly recommend.
10
megan
8 de jun. de 2025
·
A estadia foi de 1 noite
The property and room is very convenient to the train station and bus stop for Machu Picchu. The room was comfortable and they had a great selection for breakfast available very early to accommodate for the buses leaving early for Machu Picchu
The property and room is very convenient to the train station and bus stop for Machu Picchu. The room was comfortable and they had a great selection for breakfast available very early to accommodate for the buses leaving early for Machu Picchu
10
Mahanee Lei
5 de set. de 2023
·
A estadia foi de 1 noite
Staff was amazing. They even give us an option to have a pack breakfast for us to bring to Machu Picchu.
Staff was amazing. They even give us an option to have a pack breakfast for us to bring to Machu Picchu.
4
Yves
18 de out. de 2023
·
A estadia foi de 1 noite
Terrible hotel. Very old and run down. Wifi doesnt work in rooms. The hotel has no amenities whatsoever and breakfast is Terrible.
Terrible hotel. Very old and run down. Wifi doesnt work in rooms. The hotel has no amenities whatsoever and breakfast is Terrible.
4
Mukesh
5 de abr. de 2024
·
A estadia foi de 1 noite
This was a truly disappointing experience. We were taken to a different hotel and told the Retama was fully booked. This didn't make sense as we had booked in advance and multiple rooms were still listed as available on Hotels.com and other booking sites. The room we were given was directly onto the road at ground level with people walking past and their conversations audible. When we complained we were given a room on the top floor, which also smelled of damp and the noise from the river was very loud. There were no tea or coffee making facilities in the room. We were initially told breakfast would be in another building a walk away but in the morning it was by reception. The buffet was extremely basic with items not replenished after 4 guests had emptied them.
This was a truly disappointing experience. We were taken to a different hotel and told the Retama was fully booked. This didn't make sense as we had booked in advance and multiple rooms were still listed as available on Hotels.com and other booking sites. The room we were given was directly onto the road at ground level with people walking past and their conversations audible. When we complained we were given a room on the top floor, which also smelled of damp and the noise from the river was very loud. There were no tea or coffee making facilities in the room. We were initially told breakfast would be in another building a walk away but in the morning it was by reception. The buffet was extremely basic with items not replenished after 4 guests had emptied them.
10
Luciano
15 de nov. de 2025
·
A estadia foi de 1 noite
Veldig hyggelig personal. Rent. Gode senger. God frokost.
Veldig hyggelig personal. Rent. Gode senger. God frokost.
8
Andrew
14 de mar. de 2023
·
A estadia foi de 1 noite
We stayed one night in February. Although booked at the Retama, for reasons explained to us with the reopening of tourism, we were lodged at the Tara hotel - we believe a 'partner hotel' to the Retama under the same management. The room was very good - smart and clean. The hotel accommodated an early breakfast time for us to allow for first bus departure to Machu Picchu, which was appreciated. Friendly front desk staff.
We stayed one night in February. Although booked at the Retama, for reasons explained to us with the reopening of tourism, we were lodged at the Tara hotel - we believe a 'partner hotel' to the Retama under the same management. The room was very good - smart and clean. The hotel accommodated an early breakfast time for us to allow for first bus departure to Machu Picchu, which was appreciated. Friendly front desk staff.
8
Marvin
13 de ago. de 2024
·
A estadia foi de 1 noite
Good budget property - clean, but way too much fragrance in the rooms. Simple but nice breakfast. This is a no frills hotel and for the price it was fair. Travelers on a budget should consider staying. Travelers with greater means can find nicer.
Good budget property - clean, but way too much fragrance in the rooms. Simple but nice breakfast. This is a no frills hotel and for the price it was fair. Travelers on a budget should consider staying. Travelers with greater means can find nicer.
10
Christine
23 de out. de 2024
·
A estadia foi de 1 noite
This hotel is the perfect place to stay while in Machu Picchu. Easy to find, good breakfast, nice garden
This hotel is the perfect place to stay while in Machu Picchu. Easy to find, good breakfast, nice garden
6
Brett
7 de set. de 2024
·
A estadia foi de 2 noites
The staff were friendly but the breakfast was very minimal. Also the shower didn’t work most of the time. Additionally, no AC and the room was filled with flies and mosquitos prior to arrival due to all the windows being opened. It was very hot and humid in the room. You get what you pay for. In a good area tho.
The staff were friendly but the breakfast was very minimal. Also the shower didn’t work most of the time. Additionally, no AC and the room was filled with flies and mosquitos prior to arrival due to all the windows being opened. It was very hot and humid in the room. You get what you pay for. In a good area tho.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Felipe
8 de abr. de 2026
·
A estadia foi de 1 noite
Localização ótima, funcionários/proprietários atenciosos. Bom café da manhã.
Localização ótima, funcionários/proprietários atenciosos. Bom café da manhã.
6
Fernanda
7 de fev. de 2026
·
A estadia foi de 1 noite
Não tinha o melhor cheiro no quarto. Não há aquecedor. Café da manhã bem fraco. Atendimento bom na recepção
Não tinha o melhor cheiro no quarto. Não há aquecedor. Café da manhã bem fraco. Atendimento bom na recepção
10
Carlos
19 de jan. de 2026
·
A estadia foi de 1 noite
Tudo perfeito
Tudo perfeito
10
Maria Alice
28 de dez. de 2025
·
A estadia foi de 1 noite
Quarto impecável, equipe boa
Quarto impecável, equipe boa
10
Isabele
28 de dez. de 2025
·
A estadia foi de 1 noite
Quando cheguei no hotel fomos colocado em outro da mesma rede da linha superior, chama-se. Gostei muito
Quando cheguei no hotel fomos colocado em outro da mesma rede da linha superior, chama-se. Gostei muito
Políticas da propriedade
Check-in
Check-out
De 11:00 a 00:00
Antes das 10:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-28: NO DATA
- 2026-09-29: 72.1328220320511USD
- 2026-09-30: 105.3063650517807USD
- 2026-10-01: NO DATA
- 2026-10-02: 83.7409744598999USD
- 2026-10-03: 93.70171012188722USD
- 2026-10-04: 93.81623586557771USD
- 2026-10-05: 99.22322918973542USD
- 2026-10-06: 105.3063650517807USD
- 2026-10-07: 105.3063650517807USD
- 2026-10-08: 105.3063650517807USD
- 2026-10-09: 97.04656480010988USD
- 2026-10-10: 96.24999232643891USD
- 2026-10-11: 81.76834232723236USD
- 2026-10-12: 85.08577973806763USD
- 2026-10-13: 85.03675416648102USD
- 2026-10-14: 86.58736642210388USD
- 2026-10-15: 86.01715305496217USD
- 2026-10-16: 86.58736642210388USD
- 2026-10-17: 85.85783509735872USD
- 2026-10-18: 86.58736642210388USD
- 2026-10-19: 86.58736642210388USD
- 2026-10-20: 85.04901272367097USD
- 2026-10-21: 86.01715305496217USD
- 2026-10-22: 85.85783509735872USD
- 2026-10-23: 86.58736642210388USD
- 2026-10-24: 86.58736642210388USD
- 2026-10-25: 85.2399899635086USD
- 2026-10-26: 86.58736642210388USD
- 2026-10-27: 85.04901272367097USD
- 2026-10-28: 84.15131581035615USD
- 2026-10-29: 86.80054931108857USD
- 2026-10-30: 86.09067842658234USD
- 2026-10-31: 86.81052237456512USD
- 2026-11-01: 84.93871168048096USD
- 2026-11-02: 89.06612286903382USD
- 2026-11-03: 85.38012362539673USD
- 2026-11-04: 86.80054931108857USD
- 2026-11-05: 85.38012362539673USD
- 2026-11-06: 86.80054931108857USD
- 2026-11-07: 85.38012362539673USD
- 2026-11-08: 89.06612286903382USD
- 2026-11-09: 86.17776093136597USD
- 2026-11-10: 111.88724508447267USD
- 2026-11-11: 86.81052237456512USD
- 2026-11-12: 86.80054931108857USD
- 2026-11-13: 85.38012362539673USD
- 2026-11-14: 85.38012362539673USD
- 2026-11-15: 84.8896947660675USD
- 2026-11-16: 85.38012362539673USD
- 2026-11-17: 86.17776093136597USD
- 2026-11-18: 81.06175251135255USD
- 2026-11-19: 86.58736642210388USD
- 2026-11-20: 85.58591328850557USD
- 2026-11-21: 105.3063650517807USD
- 2026-11-22: 85.38012362539673USD
- 2026-11-23: 84.58247766225433USD
- 2026-11-24: 80.4130185836792USD
- 2026-11-25: 84.39923127804566USD
- 2026-11-26: 85.55373457588196USD
- 2026-11-27: 85.38012362539673USD
- 2026-11-28: 86.58736642210388USD
Este alojamento disponibiliza transporte a partir do aeroporto. Forneça ao alojamento informações sobre a sua chegada antes de viajar, através dos dados de contacto que poderá encontrar na sua confirmação de reserva. Informe o alojamento com antecedência para organizar o registo de entrada, através dos dados que constam na sua confirmação de reserva. Contacte o alojamento com antecedência se planeia chegar após as 0:00, através dos dados que constam na sua confirmação de reserva. Os clientes deverão contactar o alojamento com antecedência para receber instruções para o check-in. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito, cartões de débito e numerário
- O alojamento dispõe do seguinte elemento de segurança: extintor.
- Geralmente, não é permitido que clientes com menos de 18 anos fiquem em alojamentos no Peru sem, pelo menos, um dos pais, um responsável legal ou outra pessoa responsável devidamente autorizada. Os adultos acompanhantes poderão ter de apresentar o respetivo documento de identificação e o do menor, bem como um documento de autorização autenticado. Os visitantes que tencionem viajar com crianças deverão contactar um consulado peruano antes da viagem para obterem as informações necessárias.
- De acordo com a legislação do Peru, não é possível efetuar pagamentos em numerário de montantes superiores a 2000 PEN ou 500 USD. Como tal, estas quantias deverão ser pagas através de um cartão de crédito ou de outro método aprovado pelo alojamento e pela legislação local. Além disso, não é possível dividir os pagamentos em moedas distintas.
- Tarifa de pequeno-almoço preparado no momento: 5 USD por pessoa (valor aproximado)
- Taxa de transporte de/para o aeroporto: 60 USD por veículo (só ida, ocupação máxima de 4) pessoas
- Tarifa de transporte (aeroporto) por criança: 60 USD (só ida)
- Cama desdobrável: 40.0 USD por dia
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
Cortesias mais populares
Quartos de não fumadores
Serviço de quartos
Balcão de turismo
Serviços de limpeza
Câmbio de moeda
Cofre
Serviços
Balcão de turismo
Serviços de limpeza
Câmbio de moeda
Cofre
Depósito de bagagem
Lavagem de roupa própria
24-Hour Front Desk
Geral
Serviço de quartos
Quartos de não fumadores
Sala familiar
Estacionamento
Area Shuttle (free)
Internet
Wi-fi gratuito