Name: Hotel Chicamocha
Address: Calle 34 No. 31 -24, Bucaramanga, Colombia, Bucaramanga, Santander, Colombia
Rating: 8.48

Guest reviews

8.5

Very good

Based on 1,164 verified reviews

Who stays here?

Business

40%

Couple

27%

Family

23%

Group

5%

Solo

2%

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews, Hotel Chicamocha is praised for friendly, helpful staff, a convenient city location, and generally clean spaces, while several guests note the property feels dated, street noise at night, hard mattresses, and spotty Wi‑Fi.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Fernando

3 weeks ago

·

Stayed 5 nights

The property is well located and the staff is excellent. The rooms are confortable , but need some updating and conditioning. The rroom shades make it dificult to sleep longer. Price and breakfast included is a good option.

10

Reymon

Mar 21, 2026

·

Stayed 4 nights

Very good 👍

4

Sandra

Jan 22, 2026

·

Stayed 2 nights

I stayed at the Chicamocha Hotel in Colombia, and they use a taxi transportation system for tourists. We used this service, and the charges were extremely excessive and exploitative.

2

Kelly

Dec 22, 2025

·

Stayed 6 nights

Food was cold

6

Andrew

Nov 12, 2025

·

Stayed 1 night

Place is OK. But quite a few issues too. First off, very poor wifi. Virtually non functioning. Secondly, no hot water the last day. Third, first hotel ever in colombia thar bans food delivery and recommends their own restaurant instead. Whcoh,btw, wasnt good.

Calle 34 No. 31 -24, Bucaramanga, Colombia

Location

Located in Bucaramanga, Hotel Chicamocha is in a shopping district, within a 15-minute walk of Megamall Shopping Center and Parque del Agua. This family-friendly hotel is 0.8 mi (1.4 km) from Canaveral Mall and 1.1 mi (1.7 km) from San Pio Park.

Parque Mejoras Públicas(0.1 miles)

Corfescu Theater(0.3 miles)

Parque de los Niños(0.4 miles)

Megamall Shopping Center(0.5 miles)

Las Palmas Park(0.5 miles)

Bucaramanga Modern Art Museum(0.5 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 13:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Limited parking is available onsite, but guests must contact the property in advance to reserve a parking space. Parking height restrictions apply.

A complimentary English breakfast is served daily from 6:00 AM to 9:30 AM.

Pets are allowed in specific rooms only, with a pet fee of COP 80,000 per pet, per day, and a pet deposit of COP 150,000 per stay. Service animals are exempt from fees.

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 1:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Airport shuttle services are available for a surcharge of COP 45,000 per vehicle (one-way, maximum occupancy 3). Guests must contact the property with arrival details to arrange the transfer.

The property features wheelchair-accessible facilities, including limited access to public areas and a designated registration desk. Step-free entrances are available.

The hotel is located in Bucaramanga, within a 15-minute walk of Megamall Shopping Center and Parque del Agua. It is approximately 0.8 km from Canaveral Mall and 1.1 km from San Pio Park.

Yes, the property features 2 outdoor pools, including a rooftop pool. The pools are accessible 24 hours a day.

Children are welcome at the property. One child aged 3 years or younger can stay free when occupying the parent or guardian's room using existing bedding.

The property does not specify the availability of extra beds or cribs. Guests are encouraged to contact the property directly for any specific requests regarding additional sleeping arrangements.

Hotel Chicamocha

Amenities

Property description

Book on Vio