Granby Hotel

Had to leave within 20 minutes of being in the room and get a refund. Unclean bedsheets, taps weren’t working, leak in the ceiling and holes in the walls

Stained and holes in carpets.musty and dusty.smashed tiles.smashed plug sockets.curtains hung up with string.unhygenic receptionist.armpits smelt horrible.peeling wallpaper and paint.

Shower either off or scalding hot, low button didn't work, temperature knob obviosly not connected to regulator turned as may times as you liked in either direction Unable to turn heating off and room was stifling hot Had to go and get toilet rolls Room not refurbed (coat of paint, cleaning areas that don't get done daily) Bedside lights not working No fire extinguisher at point labelled for one

No proper customer support, you won’t see any body at the reception to talk to is very poor

No staff available on site, room is cold (heater doesn't work) had to travel down 2 floors to use the toilet, no microwave to heat up food, wet and smelly rug.