HOTEL Viviana

Check-in time starts at15:00Check-in time ends at19:00Check-out time ends at11:00

CheckIn Restrictions
Late check-out fee: JPY 4000 (subject to availability);

Age Requirements
Minimum age to check in is 20 years old

Pets
Pets not allowed;

Front Desk Services
Contactless check-in is available; The front desk is open during the following times:

• Monday - Friday: 10:30 AM - 6:00 PM

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The credit card used to book the reservation must be presented by the cardholder at check-in . Contactless check-in service is available to guests who have prepaid for their stay in full.

Identification
Government-issued photo identification and a credit card may be required at check-in for incidental charges;

Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; Guests must contact this property in advance to reserve sofa beds; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding; No cribs (infant beds) availableNo rollaway/extra beds available

Dining
Quench your thirst with your favorite drink at the bar/lounge.