Hotel Happy Day

Le personnel (réception) pas très sympathique et pas très honnête.

Nice, CV owned property with hot water and pleasant staff.

This hotel has the potential to be great, but the management clearly lacks the ability to run the property properly or train staff to meet basic hospitality standards. I am honestly surprised this hotel is rated 4.5 stars; in my opinion, it should not be rated higher than three stars. The staff are unprofessional and poorly trained, and the hotel has numerous operational issues. It takes approximately 15 minutes for hot water to come through in the shower. Basic amenities were missing—there was not enough soap to shower properly, and no complimentary bottle of drinking water was provided. My check-in experience was unacceptable. I was initially given a room that was clearly used and messy. No one accompanied me to the room or explained how anything worked. I then had to return to reception to report the issue, after which I was given another room—still not the room category I had booked. It was only the following day, after speaking directly with management, that I was finally moved to the room I had originally reserved. Overall, the experience was extremely disappointing. Poor management, lack of training, and constant issues make this hotel feel chaotic and disorganized. At its current standard, this place is simply a disaster. It was that bad that I checked out one day before..

De ting der står de har eksempelvis poolbar er ikke eksisterende, personalet virkede i første omgang ikke til rigtig og ville hjælpe. Lidt slidt og beskidt ud over værelset som var i fin stand. Derudover ligger hotellet direkte op af en byggeplads dører og det larmede fra kl 8 om morgenen til 8 om aftenen alt i alt ikke en så god oplevelse

A good place to stay but it is a bit far from the city center. I had difficulty getting a taxi. The room was good but the bathroom had no hot water or shampoo. Overall it was good but needs improvement.