Nazuna Kyoto Gosho

Le falta mantenimiento … por la tarifa que hemos pagado el hotel ofrece una pobre infraestructura a pesar de que es una buena experiencia de cómo se vive al estilo japonés .

Our stay could not have been more delightful; the staff was very professional and accomodating, the rooms were great, and the food was fabulous.

Vår vistelse på Nazuna Kyoto Gosho blev en av höjdpunkterna under vår Japanresa! Hotellet huserar i en gammal lagerbyggnad som varsamt och mycket smakfullt renoverats och byggts om till ett exklusivt hotell med bara ett fåtal boenden. Vårt boende var fördelat på tre rum, samt badrum och separat toalett som nåddes via en liten innergård. I badrummet fanns ett läckert runt badkar som tappades upp med källvatten. Under vår vistelse blev vi otroligt bemötta av den vänliga personalen. Vi valde till middagen vilket var en jackpott! Vi serverades en utsökt middag som tillreddes framför våra ögon av Fujimoto Miyu som förgyllde vår kväll med trevliga samtal och fantastisk service. Vi längtar redan efter att få komma tillbaka!

Clean room. Friendly staff!

We stayed here in 2023 and it was a wonderful experience. The staff was amazing, making it a very personalized experience. They’d call for reservations in the neighborhood, wrote personal notes. They used local Kyoto crafts people for all their personal touches. It was really special. Fast forward to this experience: there’s hardly any staff available, and if you happen to come by one they’ll shove promotional items down your throat before you’ve even checked in your room. The pajamas in our room were dirty, smelt like cologne from a previous guest. The room had an awful artificial diffuser in it, it smelt so gross. I was really confused by this because Japan is so sensitive to scents. The breakfast was so sub par it was sad. I couldn’t even chew my steak. Last time they cooked the fish at the table, this time it was clearly made off property. The hot water in our room didn’t work on the last day, they fixed it but still ruined our final morning relaxation time. They Have replaced the special touches with terrible branded merch thinking people won’t notice. I feel ripped off. This place is a joke now.