Gondola Chalet by H2 Life

Staff were lovely. Really helpful. We had 7 people in our party. Plenty of room in the 4 bedroom. Great kitchen.

The Gondola Chalet was the perfect place for my group snowboarding at Grand Hirafu. Easy to find and check in. The chalets are walking distance to the King Gondola. So easy to get to the mountain first thing in the morning. The chalets have a great view, lots of room, very clean and everything you’ll need in the kitchen. We cooked at the chalet twice and walked to dinner nearby at some very yummy restaurants. This place is better than advertised. The concierge is very helpful and even left us a box of Hokkaido cookies at checkout. Definitely recommend!

Pros: The chalet and surrounding area were better than advertised. Right next to the ski lift and quite comfortable. Cons: Customer service was overwhelmed and made mistakes. Most frustrating was arriving at midnight to find ourselves unable to get into our room even after confirming twice the entry instructions the day prior. After 24 hours of travel, having to wait outside on a cold night until someone let us in was not fun.