Quality Inn & Suites Matthews - Charlotte

The room was highly maintained.

It was a very nice hotel. The room was clean and the staff was excellent.

Mold and dirt in shower. Signs designating no smoking and everything reeked of smoke. Elevators were in a different entrance and there are many people loitering around the hotel. Would not recommend and would not stay again.

The room was always clean. But the breakfast wasn’t all that. The staff was great. I would stay again

We stayed at this location to be close to the gym where my son had a basketball tournament. I was very impressed with this facility. In my opinion this location is one of the nicest hotels in this brand, plus it was affordable for an overnight stay. The lobby is very clean, has lots of lighting and the overall ambience is nice. We selected an interior room, however the hotel has a lot of security throughout the property. Each door is secure with an alarm so you always feel very safe. Naoka at the front desk was very friendly; she answered all of our questions and made us feel welcomed. If we are ever in the area, we will definitely stay at this hotel.