The Freshwater

Maggi the manager was really not helpful

何度も泊まっています！ 快適な施設です！ 去年は思わなかったですが 今年は排水溝から匂いがあがってきているのか 洗面室付近が臭かったです 他はとても良いです！

洗濯機もありよかった！

This place is amazing. Its right next to the center of the Hirafu town where all the action (food) and transportation is. Lawson also right next door. Rooms are small but smartly designed, I felt more comfortable here than in many other larger hotel rooms. Staff was friendly and wanting to go above and beyond to help me get out of a jam when there were no taxis in town.

Can’t say enough good things about this property. We rented an apartment and it gave us ample room to spread out and enjoy our time there for the week. The location was absolutely perfect. Close to grocery stores, restaurants, bars, onsens and the Grand hirafu ski resort. I would recommend reserving restaurants in advance of your stay otherwise you may not get in anywhere. Happened to us a few times.