Name: Dukes’ Palace Residence – by Dukes’ Hotel Collection
Address: Ontvangersstraat 9, Brügge, Westflandern (Provinz), BE
Price range: 160 $–360 $ per night
Rating: 9.37

Was Gäste sagen

Das Dukes' Palace Residence – by Dukes' Hotel Collection bietet eine zentrale, ruhige Basis in Brügge mit geräumigen Zimmern und einem warmherzig gelobten Personal. Es teilt sich Einrichtungen und Frühstück mit dem benachbarten Hauptgebäude, obwohl einige Gäste Gerüche wahrnahmen oder die Wellness-Einrichtungen als begrenzt empfanden.

Der Service wird häufig als freundlich und professionell beschrieben, obwohl einige Gäste des Residence unklare Beschilderung beim Check-in oder eine übertrieben bestimmte Kommunikation beim Check-out feststellten. Die Zimmer sind für viele komfortabel und gut ausgestattet, wobei einige Dachgeschosslayouts, steile Treppen ohne Aufzug, kleine Duschen, wenige Annehmlichkeiten im Zimmer in einigen Fällen oder sporadische Klimatisierung und Lärm erwähnten. Frühstück und Gastronomie sind oft ausgezeichnet, aber mehrere Bewertungen erwähnen hohe Frühstückspreise und einige waren enttäuscht. Erwarten Sie einen anspruchsvollen Aufenthalt mit Hoteleinrichtungen nebenan und einer ruhigeren Erfahrung im Anbau.

Leistungen

Sauberkeit

Zimmer

Dienstleistung

Lage

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Gäste können die Einrichtungen des Hauptgebäudes Dukes’ Palace (Bar, Restaurant, Spa/Fitness) nutzen und kostenpflichtige Parkplätze stehen vor Ort zur Verfügung; die Beschilderung und der Check-in für das Residence können verwirrend sein. Der Wellnessbereich wirkt für einige klein oder begrenzt, während der Innenhof des Residence ein ruhiges Plus ist.

Ähnliche Gästebewertungen

8

marta

14. Dez. 2022

·

Aufenthalt für 3 Nächte

Good hotel just confusing about 2 hotels one is duke and the other residency. If you have breakfast at the 5 star hotel you will bet more than at the residency place. Overall pleasant stay with friendly staff. Spa room has only sauna and steam room, smells of dump and steam room bot very hot. The whole room lacks of character.

10

Timothy

9. Juni 2023

·

Aufenthalt für 3 Nächte

Cosy annexe to the beautiful main Dukes Palace hotel. Our rooms were clean comfortable and spacious with all needed facilities (also had access to the gym in the main hotel). Nice sunny courtyard to relax in. Very good access to everything you want to see and do in the centre of Bruges

10

Alan

21. Okt. 2023

·

Aufenthalt für 2 Nächte

A well located hotel next to its sister hotel, the Dukes Palace, where we had breakfast each day from a wide array of dishes and where we were able to use the bar and restaurant. Not cheap, but nothing is in Bruges and I think it represented value for money.

8

Patricia

18. Juli 2025

·

Aufenthalt für 3 Nächte

First time in Bruge staying at the Dukes Palace Residence. The poor signage made it difficult to check in because we did not know to check in at Dukes Palace main area. The staff person was unapologetic about this and did not advise us of the hotel amenities. We found out by touring the grounds

10

Alexandra

1. Aug. 2025

·

Aufenthalt für 2 Nächte

The hotel was lovely. Staff were friendly and helpful. The rooms were spacious and clean. We had a bath and a shower in the room. The shower was very nice - the cubicle itself was a bit small but overall the room had everything you need. The hotel is in a fantastic location for exploring Bruges. We were able to charge the car in the underground car park of the hotel which was a big perk for us. I would say it can be a bit tricky to find the hotel. We arrived in the early hours of the morning due to a delayed ferry, and it was quite hard to find the reception and the underground car park. Overall this is a fantastic place to stay when in Bruges. We cannot fault the rooms, the location or the staff, everything was fantastic!

8

Thomas

1. Juni 2025

·

Aufenthalt für 3 Nächte

I was astonished, that the hotel does not have a swimming pool, the wellness area is quiet small and its not easy to find, because there are no signs near the reception. Breakfast is very good.We were very contempt with the rooms in the residence. All people were very friendly and polite.

10

Ankur

8. Dez. 2022

·

Aufenthalt für 3 Nächte

Dukes Palace is better than Dukes Residence. Hotel is located very conveniently to all places to visit in Bruges. The hotel bar is very relaxing. Food is tasty. On all levels, a good place to stay in Bruges.

10

Sylnovie

5. Sept. 2023

·

Aufenthalt für 2 Nächte

Nice property. Room was clean and quiet. The only issue was that I was in the Residence. There was nothing there. You had to go the main hotel for breakfast, drinks, etc.

10

Ruel

7. Juli 2025

·

Aufenthalt für 4 Nächte

Hotel stay was wonderful! The staff were excellently trained and the facilities were immaculate. I stayed in the "Residence" section which was a few steps away from the main hotel. The Residence section is not "manned" but the main hotel front desk was only a 1 min walk away. I for one enjoyed staying in the more secluded, peaceful and quiet Residence section. The beauty about this property was that despite being only steps away from the main city center (food and shopping) in Bruges, you felt like you were in a small palace on the Belgium countryside. The main hotel really looks and feels like a palace and the ambience was indeed palatial. I was especially impressed with the courtyard garden in the back of the hotel, where I spent many hours reading and soaking up the serene and well manicured environs. The one negative comment about the hotel was the foul smell that seems to sporadically effuse from the vent in my room. Everything else however was immaculate.

10

Deniz

12. Juni 2023

·

Aufenthalt für eine Nacht

Great location to the main square . Parking below the hotel at a charge but very handy . We stayed in the Dukes residence less than a two minute stroll from the main hotel . It was great . The rooms were stylish and comfortable. It had a court yard that you could use if you didn’t want to go back to the main hotel . The Room has a fridge so we brought drinks from the local supermarket than sat in the courtyard to relax . We used the main hotel bar and garden area which was lovely . The hotel decor is beautiful and staff very friendly .

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Sauberkeit

Viele Gäste beschreiben das Hotel und die Zimmer als sehr sauber, aber es gibt immer wieder Berichte über muffige oder unangenehme Gerüche in einigen Zimmern des Residence und gelegentliche Wartungsprobleme wie rissige Fliesen, defekte Armaturen oder Geräusche aus der Sanitärtechnik. Der Housekeeping-Service ist generell zuverlässig.

Ähnliche Gästebewertungen

10

Jazmyn

4. Nov. 2025

·

Aufenthalt für 4 Nächte

Really lovely hotel and central location. Hotel was very well presented and clean. Room service was excellent and rooms topped up and made daily. Staff at hotel very well trained and we were looked after

10

julie

7. Juni 2025

·

Aufenthalt für 2 Nächte

The first room offered smelled musty and damp. They kindly moved us to another room and all was wonderful.

10

Jamie

31. Dez. 2024

·

Aufenthalt für 3 Nächte

Lovely stay, very friendly and helpful staff. Only issue I had was the amount of cracked tiles in the bathroom.

8

Daisy

16. Juni 2024

·

Aufenthalt für eine Nacht

Location is awesome however considering the price they ask per night a broken cabinet is absolutely not done! Beds are superb!

10

Ethan

8. Nov. 2025

·

Aufenthalt für eine Nacht

Magnificent hotel. Everything exceeded my expectations. Spotless rooms and friendly staff. I will definitely be back !

10

Ruel

7. Juli 2025

·

Aufenthalt für 4 Nächte

Hotel stay was wonderful! The staff were excellently trained and the facilities were immaculate. I stayed in the "Residence" section which was a few steps away from the main hotel. The Residence section is not "manned" but the main hotel front desk was only a 1 min walk away. I for one enjoyed staying in the more secluded, peaceful and quiet Residence section. The beauty about this property was that despite being only steps away from the main city center (food and shopping) in Bruges, you felt like you were in a small palace on the Belgium countryside. The main hotel really looks and feels like a palace and the ambience was indeed palatial. I was especially impressed with the courtyard garden in the back of the hotel, where I spent many hours reading and soaking up the serene and well manicured environs. The one negative comment about the hotel was the foul smell that seems to sporadically effuse from the vent in my room. Everything else however was immaculate.

8

ENDA

8. Juni 2024

·

Aufenthalt für 3 Nächte

I had a great stay, but stayed in the Residence across the street from the main hotel, but it was fine very quite and in a great location of Brugge. Hotel is amazing a lovely property. I mentioned that the reception was very dusty on my arrival. I made a comment about it and noted nothing happened so the next day I pointed it out to the front office manager who took care of it straight away. First impression and all that. Thankfully the room was very clean and well maintained

8

Cathy

1. Sept. 2024

·

Aufenthalt für 4 Nächte

During our recent stay at Hotel Dukes' Palace Residence, we were pleased with several aspects of our experience. The room was tastefully decorated and spacious, providing a welcoming atmosphere. The bed was particularly comfortable, ensuring a restful night's sleep. We also appreciated the convenience of having both a separate shower and a whirlpool tub, which added a nice touch of luxury to our stay. However, despite these positive features, we encountered a significant issue that affected our overall experience: there was an unpleasant odor in our room that persisted throughout our stay. Despite our efforts to air out the space and our hopes that it would dissipate, it unfortunately remained a concern. While we enjoyed many aspects of our visit, the lingering odor was a disappointing drawback. We hope that the hotel management addresses this issue for future guests, as it detracted from what could have been an outstanding stay.

8

Dawn

20. Mai 2024

·

Aufenthalt für 2 Nächte

We loved the hotel, but it seemed like they had a problem with their septic at the Duke’s Residence. Luckily we were on the 3 rd floor, where the smell was not as bad. Once they get that straightened out, we would probably give it 5 stars!

4

Susan

5. Mai 2023

·

Aufenthalt für eine Nacht

Very uncomfortable room in Residence. Bad odor ( musty) inferior Air/Con- don’t think it worked. Dark with huge eve blocking Large part of interior of room- kept banging head) poor quality sheets and towels- not even robes! Very, very disappointing.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Zimmer

Die Zimmer sind für viele komfortabel und gut ausgestattet, oft mit großzügigem Platz und einer besonderen Dekoration. Einige bemerken unbequeme Dachgeschosslayouts, steile Treppen ohne Aufzug, kleine Duschen, wenige Annehmlichkeiten im Zimmer in einigen Zimmern sowie sporadische Klimatisierung oder Lärm.

Ähnliche Gästebewertungen

10

Nick

22. Aug. 2025

·

Aufenthalt für 2 Nächte

Lovely property. Staff were excellent and very welcoming. Room was large and comfortable with everything we needed.

8

Benjamin

3. Jan. 2024

·

Aufenthalt für 3 Nächte

We were staying in a room accessed directly from the main lobby on the first floor (room 41). The room itself was spacious and well furnished. However, noise well and truly travels. I have a hunch this is due to the fan systems, which allowed us to hear our neighbours TV into the early hours as well as some other less family friendly noise… Noise was also heard from the lobby rather easily. To be fair to the staff, when we highlighted our neighbours TV and music into the early hours the staff addressed this well. Otherwise, the rooms seem a little tired and could do with some rejuvenating. Notably the shower did not drain well, the toilet roll holders are wonky and other first class touches just were not there. All told, I would suggest the price point here is too high (we paid over £200 a night on average over a three night stay) given many things were far from perfect.

10

Jessica

12. Sept. 2023

·

Aufenthalt für eine Nacht

Hotel was beautiful. Very clean. Nice bathroom. Great bed. The air conditioning worked perfectly. The only thing not mentiones is that it is a second floor room without an elevator and the stairs are really steep and narrow. Had to leave luggage in front desk because it was very difficult to carry

6

John

14. Mai 2025

·

Aufenthalt für 5 Nächte

Dormered room was awkward. Furnishings extremely worn and did not fit room. Desk obstructed closet access, bed obstructed washroom door. Shower stall extremely small, impeded movement and allowed water to spill out onto flooring. Defunct hair dryer and tissue holder left on walls.

6

Kjetil

20. Juli 2025

·

Aufenthalt für 2 Nächte

Store rom med bra standard. Litt mørke og Ikke utstyrt med strykebrett eller minibar. Ellers ganske tomt lokale. Du må gå ett stykke for å få hjelp og eventuelt spise frokost.

10

Jonathan

14. Sept. 2023

·

Aufenthalt für 3 Nächte

This hotel was lovely! Great location, quiet, close to the center of Bruges and all the things to do and see there, and very friendly staff. The one small issue was the A/C turning off automatically at some point in the night, which hindered sleep somewhat due to the warmer than usual weather here. Otherwise, no complaints!

10

Georgios

20. Aug. 2025

·

Aufenthalt für 2 Nächte

Friendly, professional and helpful staff. Great and quiet location in the heart of the city. Beautiful and comfortable room

10

Dave

19. Aug. 2025

·

Aufenthalt für 3 Nächte

Room was beautiful and very unique

10

Jun

28. Okt. 2025

·

Aufenthalt für 2 Nächte

部屋が広く、清潔感があり、きれいだった。エントランスも広く、とてもオシャレ。シャワーとバスルームは分かれており、上質な部屋だった。ブルージュの街は徒歩圏内なので、このホテルから大体の観光地は歩いて回れる。

10

Krishan

15. Aug. 2025

·

Aufenthalt für eine Nacht

Bed was comfortable but pillows were not very supportive. Shower head was quite blocked up and show the flow of water was a little slow. Otherwise a lovely stay, great breakfast and beautiful location.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Dienstleistung

Der Service wird weithin als freundlich, professionell und aufmerksam gelobt. Einige Gäste berichteten von einem verwirrenden Check-in im Residence oder fühlten sich beim Check-out unter Druck gesetzt, dies scheint aber die Ausnahme zu sein.

Ähnliche Gästebewertungen

10

Jazmyn

4. Nov. 2025

·

Aufenthalt für 4 Nächte

Really lovely hotel and central location. Hotel was very well presented and clean. Room service was excellent and rooms topped up and made daily. Staff at hotel very well trained and we were looked after

10

James

16. Okt. 2024

·

Aufenthalt für 2 Nächte

Excellent hotel. Staff is amazing. Will definitely stay there again in the future.

10

Ellane

14. Juli 2024

·

Aufenthalt für eine Nacht

We had a very lovely stay at the Duke’s Residence which is adjacent to the hotel. All the staff were so welcoming and helpful. The room itself was very clean and felt royal. It is in very close proximity to restaurants, the Market Square and Belfry Tower. Everything is pretty much within 15 mins walk. Would definitely stay here again if we go back to Brugge. Thank you for the great stay!

4

Dragan

6. Aug. 2025

·

Aufenthalt für eine Nacht

I normally stay in another hotel from the Duke's collection. Was very unpleasantly surprised how this hotel is a 5-star with a 2-star attitude. Cleaners banging repeatedly at the door at 11:20 to remind you the checkout time is 11:00, and the phone rang as I was exiting -- probably Reception, too. The A/C issue was pretty bad as the fan remote is locked at the strongest and loudest all the time and the personnel gave me a nebulous report that they couldn't unlock it either, but "everything in the hotel stops at 22:00 so it will be fine". It wasn't, of course. A rather sleepless night. When checking out they offered to wave my parking fee, and when I said I parked elsewhere, there was no other offer. Very, very disappointed.

8

Patricia

18. Juli 2025

·

Aufenthalt für 3 Nächte

First time in Bruge staying at the Dukes Palace Residence. The poor signage made it difficult to check in because we did not know to check in at Dukes Palace main area. The staff person was unapologetic about this and did not advise us of the hotel amenities. We found out by touring the grounds

10

Lisa

25. Dez. 2025

·

Aufenthalt für 2 Nächte

Excellent selection at breakfast. Lovely rooms. Close to the centre but away from the Main Street so was nice and quiet. Beds were super comfortable and staff were amazing

10

Ethan

8. Nov. 2025

·

Aufenthalt für eine Nacht

Magnificent hotel. Everything exceeded my expectations. Spotless rooms and friendly staff. I will definitely be back !

10

Michael

21. Sept. 2025

·

Aufenthalt für 3 Nächte

Very nice property, with a great staff

10

Anthony

8. Jan. 2023

·

Aufenthalt für 19.358 Nächte

Overall we thoroughly enjoyed our stay at the Duke's Palace Residence. The room was exactly as advertised, the staff was friendly and efficient, and the breakfast we opted to include with our daily rate was excellent.

10

Cory

13. Nov. 2025

·

Aufenthalt für 2 Nächte

Excellent Location close to everything. Amazing staff!

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Lage

Außergewöhnlich zentral und fußläufig zu den wichtigsten Sehenswürdigkeiten, Geschäften und Restaurants von Brügge, aber dennoch in einer relativ ruhigen Straße gelegen.

Ähnliche Gästebewertungen

10

hilda

13. Juni 2024

·

Aufenthalt für 3 Nächte

Excellent location and in a quiet street. We were in the Duke's Residence which offers great value. We would certainly return.

10

marc

14. Mai 2025

·

Aufenthalt für eine Nacht

A lovely hotel in a great location that's set back from the street. You'll probably need Google Maps to tell you you've arrived.

10

Charles

8. Aug. 2025

·

Aufenthalt für 3 Nächte

Quiet but very accessible, great central location, would definitely recommend

10

Lisa

25. Dez. 2025

·

Aufenthalt für 2 Nächte

Excellent selection at breakfast. Lovely rooms. Close to the centre but away from the Main Street so was nice and quiet. Beds were super comfortable and staff were amazing

10

Chao

18. Nov. 2025

·

Aufenthalt für 2 Nächte

very nice and quiet. walkable distancce to everything

10

David

19. Mai 2025

·

Aufenthalt für 3 Nächte

Great location. Nice hotel.

8

Claudia

16. Okt. 2025

·

Aufenthalt für 3 Nächte

The location is fantastic for walking the central city of Brugge. The hotel was beautiful.

10

Nayim

19. Sept. 2025

·

Aufenthalt für 2 Nächte

Fantastic property. Right in the heart of Bruges

10

Cory

13. Nov. 2025

·

Aufenthalt für 2 Nächte

Excellent Location close to everything. Amazing staff!

10

Jo

7. Okt. 2025

·

Aufenthalt für 2 Nächte

Fabulous hotel in a wonderful location!

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Gastronomie

Frühstück und Gastronomie vor Ort werden häufig für Qualität und Vielfalt gelobt. Mehrere Bewertungen weisen jedoch darauf hin, dass das Frühstück teuer ist und einige waren enttäuscht.

Ähnliche Gästebewertungen

10

Clare

16. Juli 2025

·

Aufenthalt für eine Nacht

Dukes Palace is a beautiful hotel, we recieved a a lovely, friendly welcome, assistance with luggage and were shown to our very classy and comfortable room. Breakfast was fabulous, again, a warm and friendly welcome from staff, a very wide delicious range of foods and drinks available. The location is amazing, so tucked away but right on the doorstep of the shopping district. Parking was a bit tricky to get to on a Saturday afternoon due to all the pedestrians but we managed it, and it was safe and secure. Cocktails in the chic hotel bar after a days sightseeing was the perfect end to a perfect day in beautiful Bruges. We will be back x

10

Lisabeth

4. Nov. 2025

·

Aufenthalt für 2 Nächte

Allt var bra. Sköna sängar, bra badrum. Tillmötesgående personal. Fantastisk frukost. Bra utbud i restaurang och bar

4

Christine

9. Okt. 2025

·

Aufenthalt für 2 Nächte

Dejeuner decevant et beaucoup trop cher

10

Thomas

1. Juni 2025

·

Aufenthalt für 2 Nächte

Can't say enough good things to say about this property- excellent location, well appointed rooms, and a wonderful breakfast buffet. Champagne and blocks of three types of chocolate to start your day!

8

Robert

10. Juni 2023

·

Aufenthalt für 2 Nächte

Very nice room but not in main hotel. Breakfast quite expensive and not as good as most hotels. Room was very reasonable though. Great location.

8

nigel

5. Aug. 2025

·

Aufenthalt für 2 Nächte

Very nice hotel and great location. Ridiculously expensive breakfast

10

Maria

15. Juli 2024

·

Aufenthalt für 2 Nächte

The property's location was excellent. Very central to shops, restaurants and more. Highly recommend their restaurant. The food was fantastic.

10

Vicki

5. Okt. 2025

·

Aufenthalt für eine Nacht

Breakfast was amazing, walki g distance to everything.

10

Douglas

28. Apr. 2024

·

Aufenthalt für 3 Nächte

Wonderful! Highly recommend! Excellent staff, beautiful accommodations, great breakfast, convenient location.

10

david

5. Jan. 2025

·

Aufenthalt für 2 Nächte

Great hotel. The restaurant and lounge are incredible.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Monat	Durchschnittspreis
Januar	172 $
Februar	167 $
März	167 $
April	248 $
Mai	245 $
Juni	195 $
Juli	184 $
August	192 $
September	213 $
Oktober	210 $
November	212 $
Dezember	330 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $291
18 $173	19 $181	20 $174	21 $291	22 $202	23 $260	24 $360
25	26	27 $302	28 $192	29 $194	30 $197	31 $262

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
1 $162	2 $161	3 $162	4 $161	5 $162	6 $184	7 $268
8 $163	9 $160	10 $162	11 $171	12 $172	13 $204	14 $261
15 $174	16 $171	17 $171	18 $171	19 $203	20	21
22 $160	23 $203	24 $273	25	26 $229	27	28
29 $215	30 $215

Dukes’ Palace Residence – by Dukes’ Hotel Collection

Preise für Dukes’ Palace Residence – by Dukes’ Hotel Collection

Monatliche Durchschnittspreise

Über diese Unterkunft

Lage

Zimmeroptionen

Classic-Zimmer

Premium-Zimmer

Executive-Zimmer

Gästebewertungen zu Dukes’ Palace Residence – by Dukes’ Hotel Collection

Was Gäste sagen

Richtlinien der Unterkunft

Hinweise zum Check-in

Gut zu wissen

Optionale Extras

Preise für kommende Reisedaten