Hyatt Regency Vienna

Fantastisk hotel med rigtig god service.

Et virkeligt lækkert hotel, der nærmest er bedre i virkeligheden end på billederne. Super lækker morgenmad og middag i restauranten og gode drinks i baren. Eneste minus er at døren til toilettet ikke kan lukkes rigtigt, da det er en skydedør, samt at sengen mangler en topmadras. Ellers var vi virkelig godt tilfredse.

Comfy room. Great breakfast

Amenities and hotel itself are great. The biggest con is food within the room service - not good quality at Al!

Very disappointing experience at Andaz Vienna. Our sink faucet broke and water flooded the room. Despite calling reception multiple times, no help arrived for over 1.5 hours, and we were eventually told no technician was available. Meanwhile, our belongings were soaked. Only after insisting did they send a security staff member, who was excellent and did his best to help—something we would have expected from the start at a 5-star hotel. We had to leave for the airport the next day with wet belongings. Not acceptable, and not a place we will return to.