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Perla Maya Hotel

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Perla Maya Hotel - Image 1

Perla Maya Hotel - Habitación

Perla Maya Hotel - Habitación

Perla Maya Hotel - Piscina

Perla Maya Hotel - Restaurante

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From

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Acerca de esta propiedad

Con una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. Encontrarás también conexión a Internet w...

Servicios

Con una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. Encontrarás también conexión a Internet wifi gratis y asistencia turística (adquisición de entradas).

Servicios empresariales

Tendrás un servicio de recepción las 24 horas y consigna de equipaje a tu disposición. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) disponible 24 horas y aparcamiento sin asistencia gratuito.

Comida

Prueba deliciosos platos sin moverte de este hotel, que cuenta con un restaurante y ofrece servicio de habitaciones con horario limitado. Se ofrece un desayuno típico de la región gratuito todos los días de 08:00 a 10:00.

Habitaciones

Disfruta de una agradable estancia en una de las 22 habitaciones con televisión de pantalla plana. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. El cuarto de baño está provisto de ducha. Entre las comodidades, se incluyen escritorio y ventiladores, además de un servicio de limpieza disponible todos los días.

Ubicación

Si decides alojarte en Perla Maya Hotel de Panajachel, estarás a 5 min a pie de Lago de Atitlán y a 6 de Galería de arte La Galería. Además, este hotel se encuentra a 0,9 km de Centro de artes Casa Cakchiquel y a 1 km de Museo arqueológico Azul Maya.

Qué hay cerca

Lago de Atitlán(0.2 millas)
Galería de arte La Galería(0.3 millas)
Centro de artes Casa Cakchiquel(0.4 millas)
Museo arqueológico Azul Maya(0.6 millas)
Iglesia de Saint Francis(0.8 millas)
Mercado municipal de Panajachel(0.8 millas)
Piedra del Zope(1 millas)
Jardín de Mariposas de la Reserva Atitlán(1.4 millas)
Mirador de San Jorge(2.8 millas)
Sitio cultural Pintando Santa Catarina Palopó(3 millas)
Iglesia de Santa Catarina Palopó(4.1 millas)
Reserva Natural Tzantizotz(10.4 millas)
Los Elementos Day Spa(12.6 millas)
Pascual Abaj(14.7 millas)
Cementerio de Chichi(14.7 millas)
Quetzaltenango (AAZ-Los Altos)(51.3 millas)
Ciudad de Guatemala (GUA-A. Internacional La Aurora)(69.8 millas)

Aparcamiento
Piscina
Habitaciones para no fumadores
Servicio de habitaciones
Mostrador turístico
Servicio de limpieza

Ubicación

0 Avenida 6-69, Calle del Río, Zona 2, Panajachel, Guatemala

Lago de Atitlán (0.2 millas)

Galería de arte La Galería (0.3 millas)

Centro de artes Casa Cakchiquel (0.4 millas)

Museo arqueológico Azul Maya (0.6 millas)

Iglesia de Saint Francis (0.8 millas)

Mercado municipal de Panajachel (0.8 millas)

Más información sobre la ubicación

Opciones de habitación

3

Habitación triple clásica, varias camas, no fumadores

Detalles de la oferta

1 Cama Doble Grande

y

1 Cama Individual

Capacidad: 3

Conexión Wi-Fi (gratuita)

Sofá cama

Baño privado

3

Habitación Premium, accesible para personas con discapacidad

Detalles de la oferta

1 Cama Doble

y

2 Camas Individuales

Capacidad: 4

Conexión Wi-Fi (gratuita)

Sofá cama

Baño privado

3

Habitación Deluxe doble, 1 cama de matrimonio, no fumadores

Detalles de la oferta

1 Cama Doble Grande

Capacidad: 2

Conexión Wi-Fi (gratuita)

Sofá cama

Baño privado

4

Habitación familiar, varias camas, no fumadores

Detalles de la oferta

1 Cama Doble Grande

y

3× Camas Individuales

Capacidad: 5

Conexión Wi-Fi (gratuita)

Sofá cama

Baño privado

Reseñas de los huéspedes sobre Perla Maya Hotel

8

Muy bueno

Basado en 278 comentarios verificados

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

El Hotel Perla Maya recibe elogios frecuentes por su personal cálido y servicial, y por el desayuno incluido, junto con opiniones contradictorias sobre la comodidad y el mantenimiento de las habitaciones, y algunos inconvenientes de ubicación como un camino de acceso en mal estado y ruido exterior.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

El Hotel Perla Maya recibe elogios frecuentes por su personal cálido y servicial, y por el desayuno incluido, junto con opiniones contradictorias sobre la comodidad y el mantenimiento de las habitaciones, y algunos inconvenientes de ubicación como un camino de acceso en mal estado y ruido exterior.

Varios huéspedes disfrutaron de las vistas desde la azotea y del lago, una piscina limpia y un aparcamiento seguro, aunque el espacio para tomar el sol junto a la piscina es limitado y no hay ascensor. Los problemas comunes de las habitaciones incluyen colchones duros o finos, enchufes limitados, falta de aire acondicionado con ventiladores disponibles bajo petición, Wi-Fi débil en la habitación y, en ocasiones, hormigas, moho, baja presión de agua o problemas con el agua caliente. En general, espere una estancia económica y básica con un personal excepcional y vistas destacadas, pero con una consistencia irregular.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Los huéspedes mencionan una piscina limpia y terrazas en la azotea con vistas al lago, además de un aparcamiento seguro; sin embargo, no hay ascensor y hay poco o ningún mueble para relajarse junto a la piscina.

Reseñas de huéspedes relacionadas

10

May Flor

21 feb 2024

·

Se alojó 1 noche

Budget friendly hotel with great and helpful staff and good facilities. View of volcano is great too. Will stay here again.

Budget friendly hotel with great and helpful staff and good facilities. View of volcano is great too. Will stay here again.

4

Eric

6 jun 2024

·

Se alojó 1 noche

Was listed by Expedia as having an elevator, instead no elevator and steep stairs 3 third and fourth floor rooms. Either Expedia is a horrible company or the hotel is lying. Hotel is over 30 years old, never had an elevator and never will. I have a bad back and can't climb stairs. Place is over priced, room was in front of the stairs so heard everyone

Was listed by Expedia as having an elevator, instead no elevator and steep stairs 3 third and fourth floor rooms. Either Expedia is a horrible company or the hotel is lying. Hotel is over 30 years old, never had an elevator and never will. I have a bad back and can't climb stairs. Place is over priced, room was in front of the stairs so heard everyone

8

Matthew

22 nov 2025

·

Se alojó 2 noches

The view from the roof of the lake was nice. The room was fine and there was good hot water in the shower. The breakfast was simplistic and a choice between a local food of beans, scrambled eggs, cheese & tortilla or American food of fruit, scrambled eggs, toast & jam. The staff had poor English skills. There was a nice looking pool which we did not use.

The view from the roof of the lake was nice. The room was fine and there was good hot water in the shower. The breakfast was simplistic and a choice between a local food of beans, scrambled eggs, cheese & tortilla or American food of fruit, scrambled eggs, toast & jam. The staff had poor English skills. There was a nice looking pool which we did not use.

10

Carlos

11 feb 2025

·

Se alojó 2 noches

Bien atendido Desayuno completo y a gusto parqueo excelente vista y espacio para disfrutar en la azotea

Bien atendido Desayuno completo y a gusto parqueo excelente vista y espacio para disfrutar en la azotea

10

Ernesto

24 abr 2023

·

Se alojó 1 noche

Nos atendieron muy bien desde que llegamos, hasta pudimos dejar el carro después del check out en lo que regresabamos de pasear por el lago, la atención muy bien, el lugar muy bonito y la piscina fria, igualmente la disfrutamos

Nos atendieron muy bien desde que llegamos, hasta pudimos dejar el carro después del check out en lo que regresabamos de pasear por el lago, la atención muy bien, el lugar muy bonito y la piscina fria, igualmente la disfrutamos

8

Graham

5 feb 2025

·

Se alojó 14 noches

This hotel is better than most of the same standard. The bed linen was changed every day, there was a fresh towel everyday and a new roll of toilet paper regardless as well as new bars of hotel soap. This is quite an exceptional standard for the price of the room. The deep cleaning let it down however. The pool was always looked welcoming and clean but there was nowhere to relax around the pool at all. This was definately a disappointment and I found myself looking for other places that might allow day guests to use their pool. The breakfasts were lovely but there really needs to be more choice. There is American breakfast which is eggs or Guatemalan breakfast which is eggs. I did have to go and find somewhere else a couple of times just to avoid having eggs. Overall it was a lovely stay and is in a nice situation with views of the lake and not too much noise.

This hotel is better than most of the same standard. The bed linen was changed every day, there was a fresh towel everyday and a new roll of toilet paper regardless as well as new bars of hotel soap. This is quite an exceptional standard for the price of the room. The deep cleaning let it down however. The pool was always looked welcoming and clean but there was nowhere to relax around the pool at all. This was definately a disappointment and I found myself looking for other places that might allow day guests to use their pool. The breakfasts were lovely but there really needs to be more choice. There is American breakfast which is eggs or Guatemalan breakfast which is eggs. I did have to go and find somewhere else a couple of times just to avoid having eggs. Overall it was a lovely stay and is in a nice situation with views of the lake and not too much noise.

8

ligia

28 may 2023

·

Se alojó 1 noche

El hotel muy limpio, el desayuno típico muy rico y el personal muy servicial y atento. Fueron muy amables de dejarnos parquear después del.check Out y eso se agradece porque facilitó muchsimo el resto de. Uestra estancia en Pana!!!

El hotel muy limpio, el desayuno típico muy rico y el personal muy servicial y atento. Fueron muy amables de dejarnos parquear después del.check Out y eso se agradece porque facilitó muchsimo el resto de. Uestra estancia en Pana!!!

8

Bart

4 mar 2025

·

Se alojó 1 noche

The property is clean and in a good location... The rooms are small & there are ants in the room. The reception is friendly but slow. Pretty typical for Latin America. The pool is very clean and modest in size, but there is no place to lay out and no furniture to do it on.

The property is clean and in a good location... The rooms are small & there are ants in the room. The reception is friendly but slow. Pretty typical for Latin America. The pool is very clean and modest in size, but there is no place to lay out and no furniture to do it on.

10

Amy

11 sept 2023

·

Se alojó 2 noches

We really enjoyed our stay at Perla Maya! The location is beautiful with great views of volcanoes. It is off the beaten path which we enjoyed, as it provided a quiet & peaceful visit and it was amazing to sit outside for a delicious tipico breakfast! Room was clean, we had 4 ppl and it didn't feel too small, bathroom was very clean & spacious! The staff were very friendly & helpful with recommendations on getting around. Secure parking area is well lit & safe.

We really enjoyed our stay at Perla Maya! The location is beautiful with great views of volcanoes. It is off the beaten path which we enjoyed, as it provided a quiet & peaceful visit and it was amazing to sit outside for a delicious tipico breakfast! Room was clean, we had 4 ppl and it didn't feel too small, bathroom was very clean & spacious! The staff were very friendly & helpful with recommendations on getting around. Secure parking area is well lit & safe.

8

Miriam

21 feb 2025

·

Se alojó 5 noches

It was nice especially the view from the terrace and even from our 3rd floor room. It’s on the one end of town but we didn’t mind walking and it felt safe. Showers took awhile to get hot and low water pressure but nice atmosphere. Perfect midrange option.

It was nice especially the view from the terrace and even from our 3rd floor room. It’s on the one end of town but we didn’t mind walking and it felt safe. Showers took awhile to get hot and low water pressure but nice atmosphere. Perfect midrange option.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Las opiniones son variadas: muchos señalan habitaciones limpias, pero otros informan de problemas de limpieza más profundos, como moho en el baño, hormigas o gusanos, y algunas zonas comunes descuidadas.

Reseñas de huéspedes relacionadas

6

Juan

26 oct 2025

·

Se alojó 1 noche

A nuestra llegada nos comentaron que el desayuno estaba incluido al día siguiente, sin embargo, estuvimos esperando hasta 7:30 am y nunca nos dieron el desayuno. No cuentan con secador de pelo y las conexiones para toma corriente son escasas en la habitación. El lavabo tenía pequeños gusanos.

A nuestra llegada nos comentaron que el desayuno estaba incluido al día siguiente, sin embargo, estuvimos esperando hasta 7:30 am y nunca nos dieron el desayuno. No cuentan con secador de pelo y las conexiones para toma corriente son escasas en la habitación. El lavabo tenía pequeños gusanos.

8

Jose

9 oct 2024

·

Se alojó 3 noches

Room spotless,

Room spotless,

10

Kristina

25 feb 2024

·

Se alojó 5 noches

A hidden gem. Super clean. Wonderfully dated. A nice roof top terrace. A hearty breakfast.

A hidden gem. Super clean. Wonderfully dated. A nice roof top terrace. A hearty breakfast.

8

Simon

21 feb 2023

·

Se alojó 2 noches

Walkable to the lake and main hotel area, at the edge of the town near a large parking area. Good panorama view on 3rd floor. It has a very loud circus next door that stops around 10pm. The shower works but has considerable mould. Bed was clean but hotel shows much evidence of low levels of maintenance.

Walkable to the lake and main hotel area, at the edge of the town near a large parking area. Good panorama view on 3rd floor. It has a very loud circus next door that stops around 10pm. The shower works but has considerable mould. Bed was clean but hotel shows much evidence of low levels of maintenance.

8

Graham

5 feb 2025

·

Se alojó 14 noches

This hotel is better than most of the same standard. The bed linen was changed every day, there was a fresh towel everyday and a new roll of toilet paper regardless as well as new bars of hotel soap. This is quite an exceptional standard for the price of the room. The deep cleaning let it down however. The pool was always looked welcoming and clean but there was nowhere to relax around the pool at all. This was definately a disappointment and I found myself looking for other places that might allow day guests to use their pool. The breakfasts were lovely but there really needs to be more choice. There is American breakfast which is eggs or Guatemalan breakfast which is eggs. I did have to go and find somewhere else a couple of times just to avoid having eggs. Overall it was a lovely stay and is in a nice situation with views of the lake and not too much noise.

This hotel is better than most of the same standard. The bed linen was changed every day, there was a fresh towel everyday and a new roll of toilet paper regardless as well as new bars of hotel soap. This is quite an exceptional standard for the price of the room. The deep cleaning let it down however. The pool was always looked welcoming and clean but there was nowhere to relax around the pool at all. This was definately a disappointment and I found myself looking for other places that might allow day guests to use their pool. The breakfasts were lovely but there really needs to be more choice. There is American breakfast which is eggs or Guatemalan breakfast which is eggs. I did have to go and find somewhere else a couple of times just to avoid having eggs. Overall it was a lovely stay and is in a nice situation with views of the lake and not too much noise.

8

ligia

28 may 2023

·

Se alojó 1 noche

El hotel muy limpio, el desayuno típico muy rico y el personal muy servicial y atento. Fueron muy amables de dejarnos parquear después del.check Out y eso se agradece porque facilitó muchsimo el resto de. Uestra estancia en Pana!!!

El hotel muy limpio, el desayuno típico muy rico y el personal muy servicial y atento. Fueron muy amables de dejarnos parquear después del.check Out y eso se agradece porque facilitó muchsimo el resto de. Uestra estancia en Pana!!!

6

Celia

2 mar 2025

·

Se alojó 2 noches

The staff was so amazing and attentive. Our first room had an ant infestation and the bathroom ceiling had mold which caused a smell in the bathroom. There was no extra toilet tissue and you have to ask them for it. There should always extra bathroom tissue in the bathroom especially when 5 people are staying in a room. The mattresses on the bunk beds were super thin and you could feel the wood on your back. Very uncomfortable. The staff saw our first review and immediately offered to move us to a new room. We moved to a new room and the staff was so gracious to move our things while we were at our outings. The second room was nice but the shower was backed up like the first room. The breakfast was the highlight of our stay and the view on the top floor. There were 2 options for breakfast included in our stay both delicious. There is some noise at night from the neighbors, dogs, cats and rooster. The rooster at 12am was really a bummer. It was hard to rest. I want to express how grateful and amazing the staff were.

The staff was so amazing and attentive. Our first room had an ant infestation and the bathroom ceiling had mold which caused a smell in the bathroom. There was no extra toilet tissue and you have to ask them for it. There should always extra bathroom tissue in the bathroom especially when 5 people are staying in a room. The mattresses on the bunk beds were super thin and you could feel the wood on your back. Very uncomfortable. The staff saw our first review and immediately offered to move us to a new room. We moved to a new room and the staff was so gracious to move our things while we were at our outings. The second room was nice but the shower was backed up like the first room. The breakfast was the highlight of our stay and the view on the top floor. There were 2 options for breakfast included in our stay both delicious. There is some noise at night from the neighbors, dogs, cats and rooster. The rooster at 12am was really a bummer. It was hard to rest. I want to express how grateful and amazing the staff were.

4

Luis

12 oct 2024

·

Se alojó 1 noche

El hotel le faltaba limpieza en las areas comunes.

El hotel le faltaba limpieza en las areas comunes.

10

Amy

11 sept 2023

·

Se alojó 2 noches

We really enjoyed our stay at Perla Maya! The location is beautiful with great views of volcanoes. It is off the beaten path which we enjoyed, as it provided a quiet & peaceful visit and it was amazing to sit outside for a delicious tipico breakfast! Room was clean, we had 4 ppl and it didn't feel too small, bathroom was very clean & spacious! The staff were very friendly & helpful with recommendations on getting around. Secure parking area is well lit & safe.

We really enjoyed our stay at Perla Maya! The location is beautiful with great views of volcanoes. It is off the beaten path which we enjoyed, as it provided a quiet & peaceful visit and it was amazing to sit outside for a delicious tipico breakfast! Room was clean, we had 4 ppl and it didn't feel too small, bathroom was very clean & spacious! The staff were very friendly & helpful with recommendations on getting around. Secure parking area is well lit & safe.

10

Randall

17 feb 2026

·

Se alojó 1 noche

Limpeza

Limpeza

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son básicas y, a veces, pequeñas, con excelentes vistas desde los pisos superiores o las terrazas, pero la comodidad y los servicios varían: colchones duros o finos, enchufes limitados, no hay aire acondicionado (ventiladores disponibles bajo petición), Wi-Fi débil en la habitación y ruido ocasional.

Reseñas de huéspedes relacionadas

10

Diane

26 oct 2024

·

Se alojó 2 noches

We really enjoyed our stay at Perla Maya. The view was amazing. We had a private terrace. The staff was very friendly and helpful. They provided a good breakfast. There were barking dogs in the neighborhood at night that could be annoying, but that seems common in the area. We would definitely recommend Perla Maya!

We really enjoyed our stay at Perla Maya. The view was amazing. We had a private terrace. The staff was very friendly and helpful. They provided a good breakfast. There were barking dogs in the neighborhood at night that could be annoying, but that seems common in the area. We would definitely recommend Perla Maya!

8

Luis

19 mar 2024

·

Se alojó 2 noches

Kinda noisy with dogs barking and people partying till midnight

Kinda noisy with dogs barking and people partying till midnight

10

Gerarda Sarahi

13 feb 2024

·

Se alojó 1 noche

Es un hotel limpio, tiene una ubicacion buena cerca del lago, las camas no son muy comodas.

Es un hotel limpio, tiene una ubicacion buena cerca del lago, las camas no son muy comodas.

6

Tim

27 feb 2024

·

Se alojó 6 noches

I ended up here when my other reservation was cancelled. The first room wasn’t very good - rock hard bed and couldn’t open a window to get any fresh air. The second room was better (great view of the volcano) but noisier (barking dogs) Also wifi didn’t reach the room and the shower didn’t have any hot water. Decided to just stick it out. They don’t speak a word of English so led to some confusion over how long I wanted to stay but we managed to sort it out eventually. The pool is nice but could use some lounge chairs so you can hang out there a bit. Breakfast lot was good.

I ended up here when my other reservation was cancelled. The first room wasn’t very good - rock hard bed and couldn’t open a window to get any fresh air. The second room was better (great view of the volcano) but noisier (barking dogs) Also wifi didn’t reach the room and the shower didn’t have any hot water. Decided to just stick it out. They don’t speak a word of English so led to some confusion over how long I wanted to stay but we managed to sort it out eventually. The pool is nice but could use some lounge chairs so you can hang out there a bit. Breakfast lot was good.

6

Temys

1 dic 2025

·

Se alojó 1 noche

El servicio excelente, el desayuno completo y muy bueno. Deben de mejorar el tener aunque sea un ventilador en las habitaciones ya que era cerrada y no tenia aire acondicionado, de noche da calor para dormir.

El servicio excelente, el desayuno completo y muy bueno. Deben de mejorar el tener aunque sea un ventilador en las habitaciones ya que era cerrada y no tenia aire acondicionado, de noche da calor para dormir.

8

jeymi

12 ago 2025

·

Se alojó 1 noche

the place is nice from outside and it has modest rooms, I didn't like the fact that I only saw one electrical outlet in the room, bathroom had 0. and no shampoo and conditioner, they only provide bar soap. The room has no ac but they provide me a fan, which help a lot. But overall the place is nice, nice staff, the person in the front was really nice and gave me recommendations ( I ask for ).

the place is nice from outside and it has modest rooms, I didn't like the fact that I only saw one electrical outlet in the room, bathroom had 0. and no shampoo and conditioner, they only provide bar soap. The room has no ac but they provide me a fan, which help a lot. But overall the place is nice, nice staff, the person in the front was really nice and gave me recommendations ( I ask for ).

6

Juan

5 feb 2024

·

Se alojó 1 noche

El personal muy amable, bien para pasar la noche, aunque las camas un poco incómodas. No había ropa de cama adicional. Por lo demas bien, bastante seguro por cierto.

El personal muy amable, bien para pasar la noche, aunque las camas un poco incómodas. No había ropa de cama adicional. Por lo demas bien, bastante seguro por cierto.

8

Bart

4 mar 2025

·

Se alojó 1 noche

The property is clean and in a good location... The rooms are small & there are ants in the room. The reception is friendly but slow. Pretty typical for Latin America. The pool is very clean and modest in size, but there is no place to lay out and no furniture to do it on.

The property is clean and in a good location... The rooms are small & there are ants in the room. The reception is friendly but slow. Pretty typical for Latin America. The pool is very clean and modest in size, but there is no place to lay out and no furniture to do it on.

8

Miriam

21 feb 2025

·

Se alojó 5 noches

It was nice especially the view from the terrace and even from our 3rd floor room. It’s on the one end of town but we didn’t mind walking and it felt safe. Showers took awhile to get hot and low water pressure but nice atmosphere. Perfect midrange option.

It was nice especially the view from the terrace and even from our 3rd floor room. It’s on the one end of town but we didn’t mind walking and it felt safe. Showers took awhile to get hot and low water pressure but nice atmosphere. Perfect midrange option.

2

Mahnaz

22 ago 2025

·

Se alojó 1 noche

The entire night dogs barking. After AM the roosters joined dogs with loud noise. We stayed 4th floor which had no hot water to shower and water was barely coming out of shower or faucet. Extremely low water pressure and we didn’t have wifi in 4th floor. The blankets were extremely itchy . Medium friendly staff . Not recommend

The entire night dogs barking. After AM the roosters joined dogs with loud noise. We stayed 4th floor which had no hot water to shower and water was barely coming out of shower or faucet. Extremely low water pressure and we didn’t have wifi in 4th floor. The blankets were extremely itchy . Medium friendly staff . Not recommend

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio es frecuentemente elogiado por ser amable y servicial, pero las experiencias son inconsistentes, con problemas recurrentes con las reservas o la asignación de habitaciones, cargos adicionales en el pago, interacciones lentas o groseras, y el desayuno no se sirve a tiempo en algunos casos.

Reseñas de huéspedes relacionadas

2

Ramon

27 may 2024

·

Se alojó 1 noche

When I booked the hotel I chose to pay at the property. The hotel were exchanging to quetzales at a very high rate and said we had to pay 5% more if we paid with credit card. When I mentioned we were not happy they said “if you are not happy here don’t stay here” so we chose to not stay and looked for another hotel. I’ll give them 0 stars, bathrooms smelled like bleach and the property smell as full of mosquitos. Use this hotel as last option and also bring dollars in cash.

When I booked the hotel I chose to pay at the property. The hotel were exchanging to quetzales at a very high rate and said we had to pay 5% more if we paid with credit card. When I mentioned we were not happy they said “if you are not happy here don’t stay here” so we chose to not stay and looked for another hotel. I’ll give them 0 stars, bathrooms smelled like bleach and the property smell as full of mosquitos. Use this hotel as last option and also bring dollars in cash.

10

Yolanda

18 abr 2025

·

Se alojó 1 noche

compliments to the staff! extremely friendly we enjoy our short stay! Highly recommend it!

compliments to the staff! extremely friendly we enjoy our short stay! Highly recommend it!

2

Melvin

14 ene 2024

·

Se alojó 1 noche

I booked two rooms for 4 adults and 2 kids. We arrived to the property and the staff was rude, they told me that I booked just one room, I had my reservation and confirmation with me, but they didn’t care. I was dissapointed about the way they handle the situation, the lack of customer service was bad, they didn’t even offer options to solve the issue. This is not a free service, we are paying for it, they could do better. At the end I left to find a different hotel.

I booked two rooms for 4 adults and 2 kids. We arrived to the property and the staff was rude, they told me that I booked just one room, I had my reservation and confirmation with me, but they didn’t care. I was dissapointed about the way they handle the situation, the lack of customer service was bad, they didn’t even offer options to solve the issue. This is not a free service, we are paying for it, they could do better. At the end I left to find a different hotel.

2

Julio

18 ago 2025

·

Se alojó 2 noches

Me cancelaron la reserva horas antes de mi llegada, por lo que ya no me hospedé en el hotel

Me cancelaron la reserva horas antes de mi llegada, por lo que ya no me hospedé en el hotel

10

Gabriel

18 mar 2025

·

Se alojó 4 noches

Amazing staff

Amazing staff

4

Joris

19 nov 2024

·

Se alojó 4 noches

Arrived at the hotel and the clerk tried to dump me in a cheap room instead, while I booked a deluxe room. They said the room was already occupied!?!! Not only that owner tried to charge me 20 euro more for a cheaper room. Breakfast and facilities okay but not great. Wifi was very poor.

Arrived at the hotel and the clerk tried to dump me in a cheap room instead, while I booked a deluxe room. They said the room was already occupied!?!! Not only that owner tried to charge me 20 euro more for a cheaper room. Breakfast and facilities okay but not great. Wifi was very poor.

4

Max

8 ene 2026

·

Se alojó 3 noches

Breakfast staff was rude and never opened in time. Room was loud and not in good repair.

Breakfast staff was rude and never opened in time. Room was loud and not in good repair.

4

Olimpia

9 mar 2025

·

Se alojó 1 noche

La reservación no se cumplió como se solicitó en la aplicación, me terminaron brindado una habitación barata y pagué el hospedaje caro. Me dijeron que si me daban la habitación correcta tenia que esperar a las 06:00 de la tarde y debía entregar la llave y esperar, tuvimos que tomar la habitación que me dieron porque veníamos de un viae cansado y necesitabamos descansar, nuestro Chek in fue a las 03:00 PM, teníamos que esperar 3 horas o más.

La reservación no se cumplió como se solicitó en la aplicación, me terminaron brindado una habitación barata y pagué el hospedaje caro. Me dijeron que si me daban la habitación correcta tenia que esperar a las 06:00 de la tarde y debía entregar la llave y esperar, tuvimos que tomar la habitación que me dieron porque veníamos de un viae cansado y necesitabamos descansar, nuestro Chek in fue a las 03:00 PM, teníamos que esperar 3 horas o más.

10

Rosa

9 mar 2025

·

Se alojó 3 noches

Perla Maya Hotel was in a great location! It was easy and walkable to restaurants. shopping and ferry locations. The hotel staff is very exceptional, they make your stay feel like home. Thank you Jose Manuel, Domingo, Tomas and Daniel for making us feel safe and also thank you kitchen staff Claudia and Michelle for great breakfasts. I will definitely return to this hotel next time I come to Panajachel!

Perla Maya Hotel was in a great location! It was easy and walkable to restaurants. shopping and ferry locations. The hotel staff is very exceptional, they make your stay feel like home. Thank you Jose Manuel, Domingo, Tomas and Daniel for making us feel safe and also thank you kitchen staff Claudia and Michelle for great breakfasts. I will definitely return to this hotel next time I come to Panajachel!

10

Melissa

28 feb 2024

·

Se alojó 3 noches

The staff here was incredibly hospitable and thoughtful. They sincerely want you to enjoy your stay and are kind and sweet. The rooms are basic, but comfortable, and it was a quiet place to stay.

The staff here was incredibly hospitable and thoughtful. They sincerely want you to enjoy your stay and are kind and sweet. The rooms are basic, but comfortable, and it was a quiet place to stay.

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Ubicación

Generalmente se puede ir caminando al lago y al pueblo con vistas desde los pisos superiores, pero el acceso puede ser por un camino en mal estado o sin pavimentar y ruido exterior recurrente (perros, gallos, locales cercanos); algunos huéspedes sintieron que la zona no era segura.

Reseñas de huéspedes relacionadas

4

Paulina

2 sept 2024

·

Se alojó 1 noche

Hay fotos tomadas en ángulos que no tienen nada que ver con el hotel, son engañosas…el hotel es viejo y totalmente descuidado, para ingresar tienes que agarrar un callejón peligroso y no está pavimentado gran parte del suelo, la persona que nos atendió por la noche se encontraba en estado inconveniente…tache para todo

Hay fotos tomadas en ángulos que no tienen nada que ver con el hotel, son engañosas…el hotel es viejo y totalmente descuidado, para ingresar tienes que agarrar un callejón peligroso y no está pavimentado gran parte del suelo, la persona que nos atendió por la noche se encontraba en estado inconveniente…tache para todo

8

Luis

19 mar 2024

·

Se alojó 2 noches

Kinda noisy with dogs barking and people partying till midnight

Kinda noisy with dogs barking and people partying till midnight

4

Vanessa

18 feb 2024

·

Se alojó 1 noche

This hotel is not in a safe location. We moved to a different hotel.

This hotel is not in a safe location. We moved to a different hotel.

8

David

15 abr 2025

·

Se alojó 2 noches

The location is very close to town and the hotel ticks all the basics that are needed. I'd stay there again if we return to the lake

The location is very close to town and the hotel ticks all the basics that are needed. I'd stay there again if we return to the lake

10

Brenda

17 jul 2024

·

Se alojó 4 noches

The road in front of the hotel was not smooth and it looked not safe. but other than that the hotel was very clean.

The road in front of the hotel was not smooth and it looked not safe. but other than that the hotel was very clean.

8

Simon

21 feb 2023

·

Se alojó 2 noches

Walkable to the lake and main hotel area, at the edge of the town near a large parking area. Good panorama view on 3rd floor. It has a very loud circus next door that stops around 10pm. The shower works but has considerable mould. Bed was clean but hotel shows much evidence of low levels of maintenance.

Walkable to the lake and main hotel area, at the edge of the town near a large parking area. Good panorama view on 3rd floor. It has a very loud circus next door that stops around 10pm. The shower works but has considerable mould. Bed was clean but hotel shows much evidence of low levels of maintenance.

8

Karen

7 ago 2023

·

Se alojó 5 noches

The hotel was away from the main streets and would have thought it would have therefore been quieter but far from if! The noise of either dogs barking and/or cockerels at it throughout various points in the night didn’t make it a restful stay. This wasn’t the hotel’s fault though. Rooms are clean, breakfast was provided which is simple but nice. The staff were friendly but everything in Spanish so bring your translator!

The hotel was away from the main streets and would have thought it would have therefore been quieter but far from if! The noise of either dogs barking and/or cockerels at it throughout various points in the night didn’t make it a restful stay. This wasn’t the hotel’s fault though. Rooms are clean, breakfast was provided which is simple but nice. The staff were friendly but everything in Spanish so bring your translator!

8

Joseph

13 dic 2022

·

Se alojó 4 noches

Great location

Great location

10

Amy

11 sept 2023

·

Se alojó 2 noches

We really enjoyed our stay at Perla Maya! The location is beautiful with great views of volcanoes. It is off the beaten path which we enjoyed, as it provided a quiet & peaceful visit and it was amazing to sit outside for a delicious tipico breakfast! Room was clean, we had 4 ppl and it didn't feel too small, bathroom was very clean & spacious! The staff were very friendly & helpful with recommendations on getting around. Secure parking area is well lit & safe.

We really enjoyed our stay at Perla Maya! The location is beautiful with great views of volcanoes. It is off the beaten path which we enjoyed, as it provided a quiet & peaceful visit and it was amazing to sit outside for a delicious tipico breakfast! Room was clean, we had 4 ppl and it didn't feel too small, bathroom was very clean & spacious! The staff were very friendly & helpful with recommendations on getting around. Secure parking area is well lit & safe.

10

Rosa

9 mar 2025

·

Se alojó 3 noches

Perla Maya Hotel was in a great location! It was easy and walkable to restaurants. shopping and ferry locations. The hotel staff is very exceptional, they make your stay feel like home. Thank you Jose Manuel, Domingo, Tomas and Daniel for making us feel safe and also thank you kitchen staff Claudia and Michelle for great breakfasts. I will definitely return to this hotel next time I come to Panajachel!

Perla Maya Hotel was in a great location! It was easy and walkable to restaurants. shopping and ferry locations. The hotel staff is very exceptional, they make your stay feel like home. Thank you Jose Manuel, Domingo, Tomas and Daniel for making us feel safe and also thank you kitchen staff Claudia and Michelle for great breakfasts. I will definitely return to this hotel next time I come to Panajachel!

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Comida

El desayuno es ampliamente apreciado por ser sabroso y estar incluido con dos opciones sencillas; sin embargo, la variedad es limitada y hay ocasionales fallos en el servicio, como retrasos en la apertura o la falta de desayuno.

Reseñas de huéspedes relacionadas

6

Juan

26 oct 2025

·

Se alojó 1 noche

A nuestra llegada nos comentaron que el desayuno estaba incluido al día siguiente, sin embargo, estuvimos esperando hasta 7:30 am y nunca nos dieron el desayuno. No cuentan con secador de pelo y las conexiones para toma corriente son escasas en la habitación. El lavabo tenía pequeños gusanos.

A nuestra llegada nos comentaron que el desayuno estaba incluido al día siguiente, sin embargo, estuvimos esperando hasta 7:30 am y nunca nos dieron el desayuno. No cuentan con secador de pelo y las conexiones para toma corriente son escasas en la habitación. El lavabo tenía pequeños gusanos.

8

Matthew

22 nov 2025

·

Se alojó 2 noches

The view from the roof of the lake was nice. The room was fine and there was good hot water in the shower. The breakfast was simplistic and a choice between a local food of beans, scrambled eggs, cheese & tortilla or American food of fruit, scrambled eggs, toast & jam. The staff had poor English skills. There was a nice looking pool which we did not use.

The view from the roof of the lake was nice. The room was fine and there was good hot water in the shower. The breakfast was simplistic and a choice between a local food of beans, scrambled eggs, cheese & tortilla or American food of fruit, scrambled eggs, toast & jam. The staff had poor English skills. There was a nice looking pool which we did not use.

10

ARIANA

17 jul 2023

·

The dirt road we turned into was a bit terrifying not knowing where we were headed, but once we arrived, a young man greeted us w a smile and asked if we were checking in. He led us to the lobby and I was so surprised at the cute and beautiful hotel. Breakfast was great, and the suggestions Jose Manuel gave us to go do where great! I will recommend this hotel to anyone coming to Panajachel!

The dirt road we turned into was a bit terrifying not knowing where we were headed, but once we arrived, a young man greeted us w a smile and asked if we were checking in. He led us to the lobby and I was so surprised at the cute and beautiful hotel. Breakfast was great, and the suggestions Jose Manuel gave us to go do where great! I will recommend this hotel to anyone coming to Panajachel!

6

Temys

1 dic 2025

·

Se alojó 1 noche

El servicio excelente, el desayuno completo y muy bueno. Deben de mejorar el tener aunque sea un ventilador en las habitaciones ya que era cerrada y no tenia aire acondicionado, de noche da calor para dormir.

El servicio excelente, el desayuno completo y muy bueno. Deben de mejorar el tener aunque sea un ventilador en las habitaciones ya que era cerrada y no tenia aire acondicionado, de noche da calor para dormir.

10

Mariano

17 sept 2023

·

Se alojó 1 noche

Muy bueno! Rico desayuno y las habitaciones cómodas.

Muy bueno! Rico desayuno y las habitaciones cómodas.

8

Graham

5 feb 2025

·

Se alojó 14 noches

This hotel is better than most of the same standard. The bed linen was changed every day, there was a fresh towel everyday and a new roll of toilet paper regardless as well as new bars of hotel soap. This is quite an exceptional standard for the price of the room. The deep cleaning let it down however. The pool was always looked welcoming and clean but there was nowhere to relax around the pool at all. This was definately a disappointment and I found myself looking for other places that might allow day guests to use their pool. The breakfasts were lovely but there really needs to be more choice. There is American breakfast which is eggs or Guatemalan breakfast which is eggs. I did have to go and find somewhere else a couple of times just to avoid having eggs. Overall it was a lovely stay and is in a nice situation with views of the lake and not too much noise.

This hotel is better than most of the same standard. The bed linen was changed every day, there was a fresh towel everyday and a new roll of toilet paper regardless as well as new bars of hotel soap. This is quite an exceptional standard for the price of the room. The deep cleaning let it down however. The pool was always looked welcoming and clean but there was nowhere to relax around the pool at all. This was definately a disappointment and I found myself looking for other places that might allow day guests to use their pool. The breakfasts were lovely but there really needs to be more choice. There is American breakfast which is eggs or Guatemalan breakfast which is eggs. I did have to go and find somewhere else a couple of times just to avoid having eggs. Overall it was a lovely stay and is in a nice situation with views of the lake and not too much noise.

4

Max

8 ene 2026

·

Se alojó 3 noches

Breakfast staff was rude and never opened in time. Room was loud and not in good repair.

Breakfast staff was rude and never opened in time. Room was loud and not in good repair.

10

Rosa

9 mar 2025

·

Se alojó 3 noches

Perla Maya Hotel was in a great location! It was easy and walkable to restaurants. shopping and ferry locations. The hotel staff is very exceptional, they make your stay feel like home. Thank you Jose Manuel, Domingo, Tomas and Daniel for making us feel safe and also thank you kitchen staff Claudia and Michelle for great breakfasts. I will definitely return to this hotel next time I come to Panajachel!

Perla Maya Hotel was in a great location! It was easy and walkable to restaurants. shopping and ferry locations. The hotel staff is very exceptional, they make your stay feel like home. Thank you Jose Manuel, Domingo, Tomas and Daniel for making us feel safe and also thank you kitchen staff Claudia and Michelle for great breakfasts. I will definitely return to this hotel next time I come to Panajachel!

8

Oro

5 dic 2025

·

Se alojó 3 noches

El desayuno está bien. Dan 2 opciones a elegir. Ambos están bien.

El desayuno está bien. Dan 2 opciones a elegir. Ambos están bien.

10

Stephany

21 dic 2023

·

Se alojó 2 noches

Desayuno exquisito y personal súper amable. Vistas preciosas!

Desayuno exquisito y personal súper amable. Vistas preciosas!

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

10

Claudia

11 mar 2026

·

Se alojó 1 noche

El menú chapin muy sabroso y la atención muy buena durante el check-in, la estancia y el check out. El personal muy amable y es un lugar muy tranquilo para descansar

El menú chapin muy sabroso y la atención muy buena durante el check-in, la estancia y el check out. El personal muy amable y es un lugar muy tranquilo para descansar

8

Hefzi

2 mar 2026

·

Se alojó 3 noches

Muy bien ubicado

Muy bien ubicado

10

Randall

17 feb 2026

·

Se alojó 1 noche

Limpeza

Limpeza

10

Hector

30 ene 2026

·

Se alojó 2 noches

La habitation muy Bonita y limpia y el personal muy amable

La habitation muy Bonita y limpia y el personal muy amable

10

Ana

7 dic 2025

·

Se alojó 1 noche

Rápido y amables

Rápido y amables

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

Entrada a partir de la(s) 15:00

Antes de la(s) 11:00

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

¿Tienes una pregunta?

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Precios para las próximas fechas

septiembre 2026

DO	LU	MA	MI	JU	VI	SA
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $60
20 $67	21 $68	22 $68	23 $68	24 $68	25 $68	26 $68
27 $58	28 $70	29 $69	30 $70

octubre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.