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Perla Maya Hotel

From

US$ 65

/noite

Perla Maya Hotel - Image 1

Perla Maya Hotel - Quarto

Perla Maya Hotel - Quarto

Perla Maya Hotel - Piscina

Perla Maya Hotel - Restaurante

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From

US$ 65

/noite

Sobre este alojamento

Tire partido das várias atividades recreativas, incluindo uma piscina exterior, ou aproveite para contemplar soberbas vistas a partir da açoteia e do jardim. O espaço dispõe também de Wi-fi grátis e de apoio para excursões/compra de bilhete...

Estacionamento
Piscina
Quartos de não fumadores
Serviço de quartos
Balcão de turismo
Serviços de limpeza

Localização

0 Avenida 6-69, Calle del Río, Zona 2, Panajachel, Guatemala

Lago Atitlán (0.2 milhas)

La Galeria (0.3 milhas)

Centro de Arte Casa Cakchiquel (0.4 milhas)

Museo Arqueologico Azul Maya (0.6 milhas)

Igreja de São Francisco (0.8 milhas)

Mercado Municipal de Panajachel (0.8 milhas)

Mais informações sobre a localização

Opções de quartos

3

Quarto Triplo Clássico, várias camas, não fumadores

Detalhes do quarto

1 Cama De Casal Grande

e

1 Cama Individual

Dormidas 3

Wi-Fi (gratuito)

Sofá-cama

Casa de banho privada

3

Quarto Premium, acessível

Detalhes do quarto

1 Cama De Casal

e

2 Camas Individuais

Dormidas 4

Wi-Fi (gratuito)

Sofá-cama

Casa de banho privada

3

Quarto Duplo Deluxe, 1 cama queen-size, não fumadores

Detalhes do quarto

1 Cama De Casal Grande

Dormidas 2

Wi-Fi (gratuito)

Sofá-cama

Casa de banho privada

4

Quarto Familiar, várias camas, não fumadores

Detalhes do quarto

1 Cama De Casal Grande

e

3× Camas Individuais

Dormidas 5

Wi-Fi (gratuito)

Sofá-cama

Casa de banho privada

Avaliações dos hóspedes sobre Perla Maya Hotel

8

Muito Bom

Com base em 278 avaliações verificadas

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

O Hotel Perla Maya recebe elogios frequentes pela equipe atenciosa e prestativa e pelo café da manhã incluso, juntamente com opiniões divergentes sobre o conforto e a manutenção dos quartos e algumas desvantagens em relação à localização, como um acesso precário e ruído externo.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

O Hotel Perla Maya recebe elogios frequentes pela equipe atenciosa e prestativa e pelo café da manhã incluso, juntamente com opiniões divergentes sobre o conforto e a manutenção dos quartos e algumas desvantagens em relação à localização, como um acesso precário e ruído externo.

Vários hóspedes apreciaram a vista do terraço e do lago, a piscina limpa e o estacionamento seguro, embora o espaço para espreguiçadeiras na piscina seja limitado e não haja elevador. Os problemas comuns dos quartos incluem colchões duros ou finos, tomadas limitadas, falta de ar condicionado (com ventiladores disponíveis mediante solicitação), Wi-Fi fraco no quarto e, ocasionalmente, formigas, mofo, baixa pressão da água ou problemas com água quente. No geral, espere uma estadia econômica e básica, com uma equipe excelente e vistas agradáveis, mas com consistência irregular.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

Os hóspedes mencionam uma piscina limpa e terraços no topo com vista para o lago, além de estacionamento seguro; no entanto, não há elevador e há pouco ou nenhum mobiliário de lounge na piscina.

Avaliações dos hóspedes relacionadas

10

May Flor

21 de fev. de 2024

·

A estadia foi de 1 noite

Budget friendly hotel with great and helpful staff and good facilities. View of volcano is great too. Will stay here again.

Budget friendly hotel with great and helpful staff and good facilities. View of volcano is great too. Will stay here again.

4

Eric

6 de jun. de 2024

·

A estadia foi de 1 noite

Was listed by Expedia as having an elevator, instead no elevator and steep stairs 3 third and fourth floor rooms. Either Expedia is a horrible company or the hotel is lying. Hotel is over 30 years old, never had an elevator and never will. I have a bad back and can't climb stairs. Place is over priced, room was in front of the stairs so heard everyone

Was listed by Expedia as having an elevator, instead no elevator and steep stairs 3 third and fourth floor rooms. Either Expedia is a horrible company or the hotel is lying. Hotel is over 30 years old, never had an elevator and never will. I have a bad back and can't climb stairs. Place is over priced, room was in front of the stairs so heard everyone

8

Matthew

22 de nov. de 2025

·

A estadia foi de 2 noites

The view from the roof of the lake was nice. The room was fine and there was good hot water in the shower. The breakfast was simplistic and a choice between a local food of beans, scrambled eggs, cheese & tortilla or American food of fruit, scrambled eggs, toast & jam. The staff had poor English skills. There was a nice looking pool which we did not use.

The view from the roof of the lake was nice. The room was fine and there was good hot water in the shower. The breakfast was simplistic and a choice between a local food of beans, scrambled eggs, cheese & tortilla or American food of fruit, scrambled eggs, toast & jam. The staff had poor English skills. There was a nice looking pool which we did not use.

10

Carlos

11 de fev. de 2025

·

A estadia foi de 2 noites

Bien atendido Desayuno completo y a gusto parqueo excelente vista y espacio para disfrutar en la azotea

Bien atendido Desayuno completo y a gusto parqueo excelente vista y espacio para disfrutar en la azotea

10

Ernesto

24 de abr. de 2023

·

A estadia foi de 1 noite

Nos atendieron muy bien desde que llegamos, hasta pudimos dejar el carro después del check out en lo que regresabamos de pasear por el lago, la atención muy bien, el lugar muy bonito y la piscina fria, igualmente la disfrutamos

Nos atendieron muy bien desde que llegamos, hasta pudimos dejar el carro después del check out en lo que regresabamos de pasear por el lago, la atención muy bien, el lugar muy bonito y la piscina fria, igualmente la disfrutamos

8

Graham

5 de fev. de 2025

·

A estadia foi de 14 noites

This hotel is better than most of the same standard. The bed linen was changed every day, there was a fresh towel everyday and a new roll of toilet paper regardless as well as new bars of hotel soap. This is quite an exceptional standard for the price of the room. The deep cleaning let it down however. The pool was always looked welcoming and clean but there was nowhere to relax around the pool at all. This was definately a disappointment and I found myself looking for other places that might allow day guests to use their pool. The breakfasts were lovely but there really needs to be more choice. There is American breakfast which is eggs or Guatemalan breakfast which is eggs. I did have to go and find somewhere else a couple of times just to avoid having eggs. Overall it was a lovely stay and is in a nice situation with views of the lake and not too much noise.

This hotel is better than most of the same standard. The bed linen was changed every day, there was a fresh towel everyday and a new roll of toilet paper regardless as well as new bars of hotel soap. This is quite an exceptional standard for the price of the room. The deep cleaning let it down however. The pool was always looked welcoming and clean but there was nowhere to relax around the pool at all. This was definately a disappointment and I found myself looking for other places that might allow day guests to use their pool. The breakfasts were lovely but there really needs to be more choice. There is American breakfast which is eggs or Guatemalan breakfast which is eggs. I did have to go and find somewhere else a couple of times just to avoid having eggs. Overall it was a lovely stay and is in a nice situation with views of the lake and not too much noise.

8

ligia

28 de mai. de 2023

·

A estadia foi de 1 noite

El hotel muy limpio, el desayuno típico muy rico y el personal muy servicial y atento. Fueron muy amables de dejarnos parquear después del.check Out y eso se agradece porque facilitó muchsimo el resto de. Uestra estancia en Pana!!!

El hotel muy limpio, el desayuno típico muy rico y el personal muy servicial y atento. Fueron muy amables de dejarnos parquear después del.check Out y eso se agradece porque facilitó muchsimo el resto de. Uestra estancia en Pana!!!

8

Bart

4 de mar. de 2025

·

A estadia foi de 1 noite

The property is clean and in a good location... The rooms are small & there are ants in the room. The reception is friendly but slow. Pretty typical for Latin America. The pool is very clean and modest in size, but there is no place to lay out and no furniture to do it on.

The property is clean and in a good location... The rooms are small & there are ants in the room. The reception is friendly but slow. Pretty typical for Latin America. The pool is very clean and modest in size, but there is no place to lay out and no furniture to do it on.

10

Amy

11 de set. de 2023

·

A estadia foi de 2 noites

We really enjoyed our stay at Perla Maya! The location is beautiful with great views of volcanoes. It is off the beaten path which we enjoyed, as it provided a quiet & peaceful visit and it was amazing to sit outside for a delicious tipico breakfast! Room was clean, we had 4 ppl and it didn't feel too small, bathroom was very clean & spacious! The staff were very friendly & helpful with recommendations on getting around. Secure parking area is well lit & safe.

We really enjoyed our stay at Perla Maya! The location is beautiful with great views of volcanoes. It is off the beaten path which we enjoyed, as it provided a quiet & peaceful visit and it was amazing to sit outside for a delicious tipico breakfast! Room was clean, we had 4 ppl and it didn't feel too small, bathroom was very clean & spacious! The staff were very friendly & helpful with recommendations on getting around. Secure parking area is well lit & safe.

8

Miriam

21 de fev. de 2025

·

A estadia foi de 5 noites

It was nice especially the view from the terrace and even from our 3rd floor room. It’s on the one end of town but we didn’t mind walking and it felt safe. Showers took awhile to get hot and low water pressure but nice atmosphere. Perfect midrange option.

It was nice especially the view from the terrace and even from our 3rd floor room. It’s on the one end of town but we didn’t mind walking and it felt safe. Showers took awhile to get hot and low water pressure but nice atmosphere. Perfect midrange option.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

As opiniões são variadas: muitos notam quartos limpos, mas outros relatam problemas de limpeza mais profundos, como mofo no banheiro, formigas ou vermes e algumas áreas comuns negligenciadas.

Avaliações dos hóspedes relacionadas

6

Juan

26 de out. de 2025

·

A estadia foi de 1 noite

A nuestra llegada nos comentaron que el desayuno estaba incluido al día siguiente, sin embargo, estuvimos esperando hasta 7:30 am y nunca nos dieron el desayuno. No cuentan con secador de pelo y las conexiones para toma corriente son escasas en la habitación. El lavabo tenía pequeños gusanos.

A nuestra llegada nos comentaron que el desayuno estaba incluido al día siguiente, sin embargo, estuvimos esperando hasta 7:30 am y nunca nos dieron el desayuno. No cuentan con secador de pelo y las conexiones para toma corriente son escasas en la habitación. El lavabo tenía pequeños gusanos.

8

Jose

9 de out. de 2024

·

A estadia foi de 3 noites

Room spotless,

Room spotless,

10

Kristina

25 de fev. de 2024

·

A estadia foi de 5 noites

A hidden gem. Super clean. Wonderfully dated. A nice roof top terrace. A hearty breakfast.

A hidden gem. Super clean. Wonderfully dated. A nice roof top terrace. A hearty breakfast.

8

Simon

21 de fev. de 2023

·

A estadia foi de 2 noites

Walkable to the lake and main hotel area, at the edge of the town near a large parking area. Good panorama view on 3rd floor. It has a very loud circus next door that stops around 10pm. The shower works but has considerable mould. Bed was clean but hotel shows much evidence of low levels of maintenance.

Walkable to the lake and main hotel area, at the edge of the town near a large parking area. Good panorama view on 3rd floor. It has a very loud circus next door that stops around 10pm. The shower works but has considerable mould. Bed was clean but hotel shows much evidence of low levels of maintenance.

8

Graham

5 de fev. de 2025

·

A estadia foi de 14 noites

This hotel is better than most of the same standard. The bed linen was changed every day, there was a fresh towel everyday and a new roll of toilet paper regardless as well as new bars of hotel soap. This is quite an exceptional standard for the price of the room. The deep cleaning let it down however. The pool was always looked welcoming and clean but there was nowhere to relax around the pool at all. This was definately a disappointment and I found myself looking for other places that might allow day guests to use their pool. The breakfasts were lovely but there really needs to be more choice. There is American breakfast which is eggs or Guatemalan breakfast which is eggs. I did have to go and find somewhere else a couple of times just to avoid having eggs. Overall it was a lovely stay and is in a nice situation with views of the lake and not too much noise.

This hotel is better than most of the same standard. The bed linen was changed every day, there was a fresh towel everyday and a new roll of toilet paper regardless as well as new bars of hotel soap. This is quite an exceptional standard for the price of the room. The deep cleaning let it down however. The pool was always looked welcoming and clean but there was nowhere to relax around the pool at all. This was definately a disappointment and I found myself looking for other places that might allow day guests to use their pool. The breakfasts were lovely but there really needs to be more choice. There is American breakfast which is eggs or Guatemalan breakfast which is eggs. I did have to go and find somewhere else a couple of times just to avoid having eggs. Overall it was a lovely stay and is in a nice situation with views of the lake and not too much noise.

8

ligia

28 de mai. de 2023

·

A estadia foi de 1 noite

El hotel muy limpio, el desayuno típico muy rico y el personal muy servicial y atento. Fueron muy amables de dejarnos parquear después del.check Out y eso se agradece porque facilitó muchsimo el resto de. Uestra estancia en Pana!!!

El hotel muy limpio, el desayuno típico muy rico y el personal muy servicial y atento. Fueron muy amables de dejarnos parquear después del.check Out y eso se agradece porque facilitó muchsimo el resto de. Uestra estancia en Pana!!!

6

Celia

2 de mar. de 2025

·

A estadia foi de 2 noites

The staff was so amazing and attentive. Our first room had an ant infestation and the bathroom ceiling had mold which caused a smell in the bathroom. There was no extra toilet tissue and you have to ask them for it. There should always extra bathroom tissue in the bathroom especially when 5 people are staying in a room. The mattresses on the bunk beds were super thin and you could feel the wood on your back. Very uncomfortable. The staff saw our first review and immediately offered to move us to a new room. We moved to a new room and the staff was so gracious to move our things while we were at our outings. The second room was nice but the shower was backed up like the first room. The breakfast was the highlight of our stay and the view on the top floor. There were 2 options for breakfast included in our stay both delicious. There is some noise at night from the neighbors, dogs, cats and rooster. The rooster at 12am was really a bummer. It was hard to rest. I want to express how grateful and amazing the staff were.

The staff was so amazing and attentive. Our first room had an ant infestation and the bathroom ceiling had mold which caused a smell in the bathroom. There was no extra toilet tissue and you have to ask them for it. There should always extra bathroom tissue in the bathroom especially when 5 people are staying in a room. The mattresses on the bunk beds were super thin and you could feel the wood on your back. Very uncomfortable. The staff saw our first review and immediately offered to move us to a new room. We moved to a new room and the staff was so gracious to move our things while we were at our outings. The second room was nice but the shower was backed up like the first room. The breakfast was the highlight of our stay and the view on the top floor. There were 2 options for breakfast included in our stay both delicious. There is some noise at night from the neighbors, dogs, cats and rooster. The rooster at 12am was really a bummer. It was hard to rest. I want to express how grateful and amazing the staff were.

4

Luis

12 de out. de 2024

·

A estadia foi de 1 noite

El hotel le faltaba limpieza en las areas comunes.

El hotel le faltaba limpieza en las areas comunes.

10

Amy

11 de set. de 2023

·

A estadia foi de 2 noites

We really enjoyed our stay at Perla Maya! The location is beautiful with great views of volcanoes. It is off the beaten path which we enjoyed, as it provided a quiet & peaceful visit and it was amazing to sit outside for a delicious tipico breakfast! Room was clean, we had 4 ppl and it didn't feel too small, bathroom was very clean & spacious! The staff were very friendly & helpful with recommendations on getting around. Secure parking area is well lit & safe.

We really enjoyed our stay at Perla Maya! The location is beautiful with great views of volcanoes. It is off the beaten path which we enjoyed, as it provided a quiet & peaceful visit and it was amazing to sit outside for a delicious tipico breakfast! Room was clean, we had 4 ppl and it didn't feel too small, bathroom was very clean & spacious! The staff were very friendly & helpful with recommendations on getting around. Secure parking area is well lit & safe.

10

Randall

17 de fev. de 2026

·

A estadia foi de 1 noite

Limpeza

Limpeza

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos são básicos e, às vezes, pequenos, com ótimas vistas dos andares superiores ou terraços, mas o conforto e as comodidades variam: colchões duros ou finos, tomadas limitadas, sem ar condicionado (ventiladores mediante solicitação), Wi-Fi fraco no quarto e ruído ocasional.

Avaliações dos hóspedes relacionadas

10

Diane

26 de out. de 2024

·

A estadia foi de 2 noites

We really enjoyed our stay at Perla Maya. The view was amazing. We had a private terrace. The staff was very friendly and helpful. They provided a good breakfast. There were barking dogs in the neighborhood at night that could be annoying, but that seems common in the area. We would definitely recommend Perla Maya!

We really enjoyed our stay at Perla Maya. The view was amazing. We had a private terrace. The staff was very friendly and helpful. They provided a good breakfast. There were barking dogs in the neighborhood at night that could be annoying, but that seems common in the area. We would definitely recommend Perla Maya!

8

Luis

19 de mar. de 2024

·

A estadia foi de 2 noites

Kinda noisy with dogs barking and people partying till midnight

Kinda noisy with dogs barking and people partying till midnight

10

Gerarda Sarahi

13 de fev. de 2024

·

A estadia foi de 1 noite

Es un hotel limpio, tiene una ubicacion buena cerca del lago, las camas no son muy comodas.

Es un hotel limpio, tiene una ubicacion buena cerca del lago, las camas no son muy comodas.

6

Tim

27 de fev. de 2024

·

A estadia foi de 6 noites

I ended up here when my other reservation was cancelled. The first room wasn’t very good - rock hard bed and couldn’t open a window to get any fresh air. The second room was better (great view of the volcano) but noisier (barking dogs) Also wifi didn’t reach the room and the shower didn’t have any hot water. Decided to just stick it out. They don’t speak a word of English so led to some confusion over how long I wanted to stay but we managed to sort it out eventually. The pool is nice but could use some lounge chairs so you can hang out there a bit. Breakfast lot was good.

I ended up here when my other reservation was cancelled. The first room wasn’t very good - rock hard bed and couldn’t open a window to get any fresh air. The second room was better (great view of the volcano) but noisier (barking dogs) Also wifi didn’t reach the room and the shower didn’t have any hot water. Decided to just stick it out. They don’t speak a word of English so led to some confusion over how long I wanted to stay but we managed to sort it out eventually. The pool is nice but could use some lounge chairs so you can hang out there a bit. Breakfast lot was good.

6

Temys

1 de dez. de 2025

·

A estadia foi de 1 noite

El servicio excelente, el desayuno completo y muy bueno. Deben de mejorar el tener aunque sea un ventilador en las habitaciones ya que era cerrada y no tenia aire acondicionado, de noche da calor para dormir.

El servicio excelente, el desayuno completo y muy bueno. Deben de mejorar el tener aunque sea un ventilador en las habitaciones ya que era cerrada y no tenia aire acondicionado, de noche da calor para dormir.

8

jeymi

12 de ago. de 2025

·

A estadia foi de 1 noite

the place is nice from outside and it has modest rooms, I didn't like the fact that I only saw one electrical outlet in the room, bathroom had 0. and no shampoo and conditioner, they only provide bar soap. The room has no ac but they provide me a fan, which help a lot. But overall the place is nice, nice staff, the person in the front was really nice and gave me recommendations ( I ask for ).

the place is nice from outside and it has modest rooms, I didn't like the fact that I only saw one electrical outlet in the room, bathroom had 0. and no shampoo and conditioner, they only provide bar soap. The room has no ac but they provide me a fan, which help a lot. But overall the place is nice, nice staff, the person in the front was really nice and gave me recommendations ( I ask for ).

6

Juan

5 de fev. de 2024

·

A estadia foi de 1 noite

El personal muy amable, bien para pasar la noche, aunque las camas un poco incómodas. No había ropa de cama adicional. Por lo demas bien, bastante seguro por cierto.

El personal muy amable, bien para pasar la noche, aunque las camas un poco incómodas. No había ropa de cama adicional. Por lo demas bien, bastante seguro por cierto.

8

Bart

4 de mar. de 2025

·

A estadia foi de 1 noite

The property is clean and in a good location... The rooms are small & there are ants in the room. The reception is friendly but slow. Pretty typical for Latin America. The pool is very clean and modest in size, but there is no place to lay out and no furniture to do it on.

The property is clean and in a good location... The rooms are small & there are ants in the room. The reception is friendly but slow. Pretty typical for Latin America. The pool is very clean and modest in size, but there is no place to lay out and no furniture to do it on.

8

Miriam

21 de fev. de 2025

·

A estadia foi de 5 noites

It was nice especially the view from the terrace and even from our 3rd floor room. It’s on the one end of town but we didn’t mind walking and it felt safe. Showers took awhile to get hot and low water pressure but nice atmosphere. Perfect midrange option.

It was nice especially the view from the terrace and even from our 3rd floor room. It’s on the one end of town but we didn’t mind walking and it felt safe. Showers took awhile to get hot and low water pressure but nice atmosphere. Perfect midrange option.

2

Mahnaz

22 de ago. de 2025

·

A estadia foi de 1 noite

The entire night dogs barking. After AM the roosters joined dogs with loud noise. We stayed 4th floor which had no hot water to shower and water was barely coming out of shower or faucet. Extremely low water pressure and we didn’t have wifi in 4th floor. The blankets were extremely itchy . Medium friendly staff . Not recommend

The entire night dogs barking. After AM the roosters joined dogs with loud noise. We stayed 4th floor which had no hot water to shower and water was barely coming out of shower or faucet. Extremely low water pressure and we didn’t have wifi in 4th floor. The blankets were extremely itchy . Medium friendly staff . Not recommend

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

O serviço é frequentemente elogiado como amigável e prestativo, mas as experiências são inconsistentes, com problemas recorrentes em relação a reservas ou alocação de quartos, taxas extras no pagamento, interações lentas ou rudes e café da manhã não servido no horário em alguns casos.

Avaliações dos hóspedes relacionadas

2

Ramon

27 de mai. de 2024

·

A estadia foi de 1 noite

When I booked the hotel I chose to pay at the property. The hotel were exchanging to quetzales at a very high rate and said we had to pay 5% more if we paid with credit card. When I mentioned we were not happy they said “if you are not happy here don’t stay here” so we chose to not stay and looked for another hotel. I’ll give them 0 stars, bathrooms smelled like bleach and the property smell as full of mosquitos. Use this hotel as last option and also bring dollars in cash.

When I booked the hotel I chose to pay at the property. The hotel were exchanging to quetzales at a very high rate and said we had to pay 5% more if we paid with credit card. When I mentioned we were not happy they said “if you are not happy here don’t stay here” so we chose to not stay and looked for another hotel. I’ll give them 0 stars, bathrooms smelled like bleach and the property smell as full of mosquitos. Use this hotel as last option and also bring dollars in cash.

10

Yolanda

18 de abr. de 2025

·

A estadia foi de 1 noite

compliments to the staff! extremely friendly we enjoy our short stay! Highly recommend it!

compliments to the staff! extremely friendly we enjoy our short stay! Highly recommend it!

2

Melvin

14 de jan. de 2024

·

A estadia foi de 1 noite

I booked two rooms for 4 adults and 2 kids. We arrived to the property and the staff was rude, they told me that I booked just one room, I had my reservation and confirmation with me, but they didn’t care. I was dissapointed about the way they handle the situation, the lack of customer service was bad, they didn’t even offer options to solve the issue. This is not a free service, we are paying for it, they could do better. At the end I left to find a different hotel.

I booked two rooms for 4 adults and 2 kids. We arrived to the property and the staff was rude, they told me that I booked just one room, I had my reservation and confirmation with me, but they didn’t care. I was dissapointed about the way they handle the situation, the lack of customer service was bad, they didn’t even offer options to solve the issue. This is not a free service, we are paying for it, they could do better. At the end I left to find a different hotel.

2

Julio

18 de ago. de 2025

·

A estadia foi de 2 noites

Me cancelaron la reserva horas antes de mi llegada, por lo que ya no me hospedé en el hotel

Me cancelaron la reserva horas antes de mi llegada, por lo que ya no me hospedé en el hotel

10

Gabriel

18 de mar. de 2025

·

A estadia foi de 4 noites

Amazing staff

Amazing staff

4

Joris

19 de nov. de 2024

·

A estadia foi de 4 noites

Arrived at the hotel and the clerk tried to dump me in a cheap room instead, while I booked a deluxe room. They said the room was already occupied!?!! Not only that owner tried to charge me 20 euro more for a cheaper room. Breakfast and facilities okay but not great. Wifi was very poor.

Arrived at the hotel and the clerk tried to dump me in a cheap room instead, while I booked a deluxe room. They said the room was already occupied!?!! Not only that owner tried to charge me 20 euro more for a cheaper room. Breakfast and facilities okay but not great. Wifi was very poor.

4

Max

8 de jan. de 2026

·

A estadia foi de 3 noites

Breakfast staff was rude and never opened in time. Room was loud and not in good repair.

Breakfast staff was rude and never opened in time. Room was loud and not in good repair.

4

Olimpia

9 de mar. de 2025

·

A estadia foi de 1 noite

La reservación no se cumplió como se solicitó en la aplicación, me terminaron brindado una habitación barata y pagué el hospedaje caro. Me dijeron que si me daban la habitación correcta tenia que esperar a las 06:00 de la tarde y debía entregar la llave y esperar, tuvimos que tomar la habitación que me dieron porque veníamos de un viae cansado y necesitabamos descansar, nuestro Chek in fue a las 03:00 PM, teníamos que esperar 3 horas o más.

La reservación no se cumplió como se solicitó en la aplicación, me terminaron brindado una habitación barata y pagué el hospedaje caro. Me dijeron que si me daban la habitación correcta tenia que esperar a las 06:00 de la tarde y debía entregar la llave y esperar, tuvimos que tomar la habitación que me dieron porque veníamos de un viae cansado y necesitabamos descansar, nuestro Chek in fue a las 03:00 PM, teníamos que esperar 3 horas o más.

10

Rosa

9 de mar. de 2025

·

A estadia foi de 3 noites

Perla Maya Hotel was in a great location! It was easy and walkable to restaurants. shopping and ferry locations. The hotel staff is very exceptional, they make your stay feel like home. Thank you Jose Manuel, Domingo, Tomas and Daniel for making us feel safe and also thank you kitchen staff Claudia and Michelle for great breakfasts. I will definitely return to this hotel next time I come to Panajachel!

Perla Maya Hotel was in a great location! It was easy and walkable to restaurants. shopping and ferry locations. The hotel staff is very exceptional, they make your stay feel like home. Thank you Jose Manuel, Domingo, Tomas and Daniel for making us feel safe and also thank you kitchen staff Claudia and Michelle for great breakfasts. I will definitely return to this hotel next time I come to Panajachel!

10

Melissa

28 de fev. de 2024

·

A estadia foi de 3 noites

The staff here was incredibly hospitable and thoughtful. They sincerely want you to enjoy your stay and are kind and sweet. The rooms are basic, but comfortable, and it was a quiet place to stay.

The staff here was incredibly hospitable and thoughtful. They sincerely want you to enjoy your stay and are kind and sweet. The rooms are basic, but comfortable, and it was a quiet place to stay.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Geralmente acessível a pé ao lago e à cidade, com vistas dos andares superiores, mas o acesso pode ser por uma estrada esburacada ou não pavimentada e ruído externo recorrente (cães, galos, locais próximos); alguns hóspedes sentiram que a área parecia insegura.

Avaliações dos hóspedes relacionadas

4

Paulina

2 de set. de 2024

·

A estadia foi de 1 noite

Hay fotos tomadas en ángulos que no tienen nada que ver con el hotel, son engañosas…el hotel es viejo y totalmente descuidado, para ingresar tienes que agarrar un callejón peligroso y no está pavimentado gran parte del suelo, la persona que nos atendió por la noche se encontraba en estado inconveniente…tache para todo

Hay fotos tomadas en ángulos que no tienen nada que ver con el hotel, son engañosas…el hotel es viejo y totalmente descuidado, para ingresar tienes que agarrar un callejón peligroso y no está pavimentado gran parte del suelo, la persona que nos atendió por la noche se encontraba en estado inconveniente…tache para todo

8

Luis

19 de mar. de 2024

·

A estadia foi de 2 noites

Kinda noisy with dogs barking and people partying till midnight

Kinda noisy with dogs barking and people partying till midnight

4

Vanessa

18 de fev. de 2024

·

A estadia foi de 1 noite

This hotel is not in a safe location. We moved to a different hotel.

This hotel is not in a safe location. We moved to a different hotel.

8

David

15 de abr. de 2025

·

A estadia foi de 2 noites

The location is very close to town and the hotel ticks all the basics that are needed. I'd stay there again if we return to the lake

The location is very close to town and the hotel ticks all the basics that are needed. I'd stay there again if we return to the lake

10

Brenda

17 de jul. de 2024

·

A estadia foi de 4 noites

The road in front of the hotel was not smooth and it looked not safe. but other than that the hotel was very clean.

The road in front of the hotel was not smooth and it looked not safe. but other than that the hotel was very clean.

8

Simon

21 de fev. de 2023

·

A estadia foi de 2 noites

Walkable to the lake and main hotel area, at the edge of the town near a large parking area. Good panorama view on 3rd floor. It has a very loud circus next door that stops around 10pm. The shower works but has considerable mould. Bed was clean but hotel shows much evidence of low levels of maintenance.

Walkable to the lake and main hotel area, at the edge of the town near a large parking area. Good panorama view on 3rd floor. It has a very loud circus next door that stops around 10pm. The shower works but has considerable mould. Bed was clean but hotel shows much evidence of low levels of maintenance.

8

Karen

7 de ago. de 2023

·

A estadia foi de 5 noites

The hotel was away from the main streets and would have thought it would have therefore been quieter but far from if! The noise of either dogs barking and/or cockerels at it throughout various points in the night didn’t make it a restful stay. This wasn’t the hotel’s fault though. Rooms are clean, breakfast was provided which is simple but nice. The staff were friendly but everything in Spanish so bring your translator!

The hotel was away from the main streets and would have thought it would have therefore been quieter but far from if! The noise of either dogs barking and/or cockerels at it throughout various points in the night didn’t make it a restful stay. This wasn’t the hotel’s fault though. Rooms are clean, breakfast was provided which is simple but nice. The staff were friendly but everything in Spanish so bring your translator!

8

Joseph

13 de dez. de 2022

·

A estadia foi de 4 noites

Great location

Great location

10

Amy

11 de set. de 2023

·

A estadia foi de 2 noites

We really enjoyed our stay at Perla Maya! The location is beautiful with great views of volcanoes. It is off the beaten path which we enjoyed, as it provided a quiet & peaceful visit and it was amazing to sit outside for a delicious tipico breakfast! Room was clean, we had 4 ppl and it didn't feel too small, bathroom was very clean & spacious! The staff were very friendly & helpful with recommendations on getting around. Secure parking area is well lit & safe.

We really enjoyed our stay at Perla Maya! The location is beautiful with great views of volcanoes. It is off the beaten path which we enjoyed, as it provided a quiet & peaceful visit and it was amazing to sit outside for a delicious tipico breakfast! Room was clean, we had 4 ppl and it didn't feel too small, bathroom was very clean & spacious! The staff were very friendly & helpful with recommendations on getting around. Secure parking area is well lit & safe.

10

Rosa

9 de mar. de 2025

·

A estadia foi de 3 noites

Perla Maya Hotel was in a great location! It was easy and walkable to restaurants. shopping and ferry locations. The hotel staff is very exceptional, they make your stay feel like home. Thank you Jose Manuel, Domingo, Tomas and Daniel for making us feel safe and also thank you kitchen staff Claudia and Michelle for great breakfasts. I will definitely return to this hotel next time I come to Panajachel!

Perla Maya Hotel was in a great location! It was easy and walkable to restaurants. shopping and ferry locations. The hotel staff is very exceptional, they make your stay feel like home. Thank you Jose Manuel, Domingo, Tomas and Daniel for making us feel safe and also thank you kitchen staff Claudia and Michelle for great breakfasts. I will definitely return to this hotel next time I come to Panajachel!

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O café da manhã é amplamente apreciado por ser saboroso e incluído com duas opções simples; no entanto, a variedade é limitada e há falhas ocasionais no serviço, como abertura tardia ou café da manhã perdido.

Avaliações dos hóspedes relacionadas

6

Juan

26 de out. de 2025

·

A estadia foi de 1 noite

A nuestra llegada nos comentaron que el desayuno estaba incluido al día siguiente, sin embargo, estuvimos esperando hasta 7:30 am y nunca nos dieron el desayuno. No cuentan con secador de pelo y las conexiones para toma corriente son escasas en la habitación. El lavabo tenía pequeños gusanos.

A nuestra llegada nos comentaron que el desayuno estaba incluido al día siguiente, sin embargo, estuvimos esperando hasta 7:30 am y nunca nos dieron el desayuno. No cuentan con secador de pelo y las conexiones para toma corriente son escasas en la habitación. El lavabo tenía pequeños gusanos.

8

Matthew

22 de nov. de 2025

·

A estadia foi de 2 noites

The view from the roof of the lake was nice. The room was fine and there was good hot water in the shower. The breakfast was simplistic and a choice between a local food of beans, scrambled eggs, cheese & tortilla or American food of fruit, scrambled eggs, toast & jam. The staff had poor English skills. There was a nice looking pool which we did not use.

The view from the roof of the lake was nice. The room was fine and there was good hot water in the shower. The breakfast was simplistic and a choice between a local food of beans, scrambled eggs, cheese & tortilla or American food of fruit, scrambled eggs, toast & jam. The staff had poor English skills. There was a nice looking pool which we did not use.

10

ARIANA

17 de jul. de 2023

·

The dirt road we turned into was a bit terrifying not knowing where we were headed, but once we arrived, a young man greeted us w a smile and asked if we were checking in. He led us to the lobby and I was so surprised at the cute and beautiful hotel. Breakfast was great, and the suggestions Jose Manuel gave us to go do where great! I will recommend this hotel to anyone coming to Panajachel!

The dirt road we turned into was a bit terrifying not knowing where we were headed, but once we arrived, a young man greeted us w a smile and asked if we were checking in. He led us to the lobby and I was so surprised at the cute and beautiful hotel. Breakfast was great, and the suggestions Jose Manuel gave us to go do where great! I will recommend this hotel to anyone coming to Panajachel!

6

Temys

1 de dez. de 2025

·

A estadia foi de 1 noite

El servicio excelente, el desayuno completo y muy bueno. Deben de mejorar el tener aunque sea un ventilador en las habitaciones ya que era cerrada y no tenia aire acondicionado, de noche da calor para dormir.

El servicio excelente, el desayuno completo y muy bueno. Deben de mejorar el tener aunque sea un ventilador en las habitaciones ya que era cerrada y no tenia aire acondicionado, de noche da calor para dormir.

10

Mariano

17 de set. de 2023

·

A estadia foi de 1 noite

Muy bueno! Rico desayuno y las habitaciones cómodas.

Muy bueno! Rico desayuno y las habitaciones cómodas.

8

Graham

5 de fev. de 2025

·

A estadia foi de 14 noites

This hotel is better than most of the same standard. The bed linen was changed every day, there was a fresh towel everyday and a new roll of toilet paper regardless as well as new bars of hotel soap. This is quite an exceptional standard for the price of the room. The deep cleaning let it down however. The pool was always looked welcoming and clean but there was nowhere to relax around the pool at all. This was definately a disappointment and I found myself looking for other places that might allow day guests to use their pool. The breakfasts were lovely but there really needs to be more choice. There is American breakfast which is eggs or Guatemalan breakfast which is eggs. I did have to go and find somewhere else a couple of times just to avoid having eggs. Overall it was a lovely stay and is in a nice situation with views of the lake and not too much noise.

This hotel is better than most of the same standard. The bed linen was changed every day, there was a fresh towel everyday and a new roll of toilet paper regardless as well as new bars of hotel soap. This is quite an exceptional standard for the price of the room. The deep cleaning let it down however. The pool was always looked welcoming and clean but there was nowhere to relax around the pool at all. This was definately a disappointment and I found myself looking for other places that might allow day guests to use their pool. The breakfasts were lovely but there really needs to be more choice. There is American breakfast which is eggs or Guatemalan breakfast which is eggs. I did have to go and find somewhere else a couple of times just to avoid having eggs. Overall it was a lovely stay and is in a nice situation with views of the lake and not too much noise.

4

Max

8 de jan. de 2026

·

A estadia foi de 3 noites

Breakfast staff was rude and never opened in time. Room was loud and not in good repair.

Breakfast staff was rude and never opened in time. Room was loud and not in good repair.

10

Rosa

9 de mar. de 2025

·

A estadia foi de 3 noites

Perla Maya Hotel was in a great location! It was easy and walkable to restaurants. shopping and ferry locations. The hotel staff is very exceptional, they make your stay feel like home. Thank you Jose Manuel, Domingo, Tomas and Daniel for making us feel safe and also thank you kitchen staff Claudia and Michelle for great breakfasts. I will definitely return to this hotel next time I come to Panajachel!

Perla Maya Hotel was in a great location! It was easy and walkable to restaurants. shopping and ferry locations. The hotel staff is very exceptional, they make your stay feel like home. Thank you Jose Manuel, Domingo, Tomas and Daniel for making us feel safe and also thank you kitchen staff Claudia and Michelle for great breakfasts. I will definitely return to this hotel next time I come to Panajachel!

8

Oro

5 de dez. de 2025

·

A estadia foi de 3 noites

El desayuno está bien. Dan 2 opciones a elegir. Ambos están bien.

El desayuno está bien. Dan 2 opciones a elegir. Ambos están bien.

10

Stephany

21 de dez. de 2023

·

A estadia foi de 2 noites

Desayuno exquisito y personal súper amable. Vistas preciosas!

Desayuno exquisito y personal súper amable. Vistas preciosas!

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

6

Zaairio

4 de ago. de 2026

·

A estadia foi de 2 noites

Not really to our like, specially for the price, we were expecting a more comfortable stay. The staff was very helpful, but the rooms felt like a more like a motel 6, no a/c, very noisy and you don't really have privacy as the other tenants are right outside your door. The pool gets turned off at 6 pm and there's a dirt road that you have to drive to get to it. Once again staff was very helpful, but that's about it.

Not really to our like, specially for the price, we were expecting a more comfortable stay. The staff was very helpful, but the rooms felt like a more like a motel 6, no a/c, very noisy and you don't really have privacy as the other tenants are right outside your door. The pool gets turned off at 6 pm and there's a dirt road that you have to drive to get to it. Once again staff was very helpful, but that's about it.

10

David

8 de jun. de 2026

·

A estadia foi de 2 noites

The hotel facility was super nice and supportive even with suggestions for things to do as a family

The hotel facility was super nice and supportive even with suggestions for things to do as a family

8

Flor de Maria

25 de mai. de 2026

·

A estadia foi de 1 noite

The pool and the terrace were great.

The pool and the terrace were great.

10

Selena

25 de mai. de 2026

·

A estadia foi de 1 noite

Great and cozy :)

Great and cozy :)

6

Edvin

18 de mai. de 2026

·

A estadia foi de 2 noites

There was noise from barking dogs next door. The mattress was very hard so we had difficulty sleeping. Also, the shades hit the wall when pulled down and made noise at night.

There was noise from barking dogs next door. The mattress was very hard so we had difficulty sleeping. Also, the shades hit the wall when pulled down and made noise at night.

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

Check-in a partir das 15:00

Antes das 11:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

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Preços para as próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $60
20 $67	21 $68	22 $68	23 $68	24 $68	25 $68	26 $68
27 $58	28 $70	29 $69	30 $70

outubro 2026

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