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Guest reviews
7.4
Good
Based on 1,839 verified reviews
Facilities
7.2
Cleanliness
7.8
Service
7.2
10
Spencer
29 Apr 2026
·
Stayed 1 night
Great location and super easy to find.
Great location and super easy to find.
4
kris
27 Nov 2025
·
Stayed 3 nights
There was no toothbrush or toothpaste. We assumed they had those, so we didn’t bring any and just bought some here. For the daily trash collection, it takes them a long time—we even end up going down to ask for toiletries ourselves. Their breakfast options are either sardines or corned beef, and they don’t fry them. Poor customer service and cleanliness. 😔
There was no toothbrush or toothpaste. We assumed they had those, so we didn’t bring any and just bought some here. For the daily trash collection, it takes them a long time—we even end up going down to ask for toiletries ourselves. Their breakfast options are either sardines or corned beef, and they don’t fry them. Poor customer service and cleanliness. 😔
8
Joanne
26 Sept 2025
·
Stayed 1 night
After arriving we were told that due to renovations we had been rebooked to My Stay Hotel beside SM Mall. This ended up being a blessing as we were happy with the convenience of the location for shopping and dining. There was parking out front of the hotel supervised at night by a security guard. The room was very clean and we were very happy with it. The breakfast included made it a wonderful stay for the price. I would recommend.
After arriving we were told that due to renovations we had been rebooked to My Stay Hotel beside SM Mall. This ended up being a blessing as we were happy with the convenience of the location for shopping and dining. There was parking out front of the hotel supervised at night by a security guard. The room was very clean and we were very happy with it. The breakfast included made it a wonderful stay for the price. I would recommend.
6
Giuseppe
27 May 2025
·
Stayed 3 nights
The hotel has a good location and for the value is just okay. Although, they have to really improve their service, especially in the reception. The frontliner should and must learn to be courteous and mindful. They are working in hospitality industry, they have to learn the basics. As for the breakfast, pretty the same everyday. But we truly appreciate the accomodation that comes with breakfast. The room was clean, however the airconditioner is very loud. All in all, for the location definitely recommended.
The hotel has a good location and for the value is just okay. Although, they have to really improve their service, especially in the reception. The frontliner should and must learn to be courteous and mindful. They are working in hospitality industry, they have to learn the basics. As for the breakfast, pretty the same everyday. But we truly appreciate the accomodation that comes with breakfast. The room was clean, however the airconditioner is very loud. All in all, for the location definitely recommended.
8
michael
12 Mar 2025
·
Stayed 1 night
Inadequate toiletry supplies for 3 people in room
Inadequate toiletry supplies for 3 people in room
1st Street Pareja Subdivision c/o My Dream Place, Butuan, Philippines
Location
A stay at My Dream Place Hotel - Near Robinsons Mall Butuan places you in the heart of Butuan, within a 5-minute drive of Robinsons Place Butuan and Santo Nino Diocesan Shrine. This hotel is 1.2 mi (1.9 km) from Gaisano Mall and 1.3 mi (2.1 km) from SM City Butuan.
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