Hidden Rest Cabins and Resort

We had difficulty getting in touch with the manager to inform them of our late arrival. Several text messages went unanswered. Then a woman answered who said the main manager was unavailable and unreceptive to customer contacts. She told us we had to pay additional fees before giving us the entry code to our cabin. The total amount was twice our initial charge. These charges were not disclosed when we made our reservation initially. The woman also told us that she goes to bed at 8pm, suggesting we'd inconvenience her if we contacted her after that time. Our ETA was to be after 9pm. The cabin was difficult to find in the dark as signage was poor. My husband had to walk around the grounds in the dark before we finally found it. The cabin room was clean and the bed was comfortable. We were there less than 24hrs but ended up with a bill twice the amount we anticipated.

There were roaches in the room. I left the first day. Still waiting for my refund.

Clean, spacious cabin with kitchenette. Perfect for a getaway for a couple! We enjoyed the nearby forest and in unit hot tub.

Everything was great

Room was very dirty. Looked as if it hadn't been fully cleaned i. A while. Grease running down the stove....dust everywhere. Site siad air conditioning. Our room had a ceiling fan...no AC. Front desk was no help in fixing the issue. Used Hotels.com for over ten years. By far one of the worst stays to date.