Seafront Residences

Beautiful residence in a great location with super-friendly and attentive staff!

The swimming pool, bar and beach were very nice and I enjoyed them very much. The apartment looks fine on the surface, however, under the counter or inside the drawers was a completely different situation. The flat was spacious and the bedroom and living room looked good and had new furniture. The kitchen and bathroom not so much and needed refurbishing. Added to this the kitchen was not functioning. The single hot plate wasn't working at all, the microwave was making sparkles when turned on, I had a working kettle and that's it. I reported the situation to the front desk and nothing was done. There was cutlery however the drawers in the kitchen were all dusty. The light in the bathroom didn't go off and there were no curtains. What bothered me the most was that the guy at the reception was calling my room to tell me how much he liked me and he also texted me and called me on my mobile. So, so unprofessional. Many guys in the country and the hotel approach girls, but they don't have access to their personal details. Also, the reception supposedly provided Dalasi, however, I was told many times that they didn't have money. The hotel is quite isolated so that was a problem. Ultimately, because of this, I asked the gatekeeper to do me the favor of exchanging my money for me and there were almost D400 missing. I couldn't believe it! Thank God it happened on my last day and I was sooo happy to go home!

The restaurant staff was friendly and helpful

It’s a well kept property right there on the beach. The restaurant is well appointed and I particularly enjoy the Asian Indian cuisine.

This is a lovely hotel with beautiful gardens and a fabulous reviews of the ocean. Our apartment was clean, spacious and well equipped. However on arrival we found that the hot water was dark brown in colour and therefore we had no usable hot water. We reported this on Thursday evening and were told a few plumber would come and fix it on Friday morning. We were out all day on Friday and returned to find the problem had not been resolved. We contacted reception again and were told that it would be addressed early on Saturday morning. As no one attended as promised we spoke to yet another person and we’re finally moved to another apartment. It was a lovely apartment but the water was still stained. It was not as bad as the first apartment but. Still stained yellow in colour and therefore unusable. We had no usable hot water during our stay and wasted a lot of precious holiday time trying to sort this out. We gave up at this point as we were leaving on Sunday and didn’t want to waste any more time discussing the problem and getting nowhere. It is sad that such a nice hotel could not sort out this problem during our short stay with one supervisor saying the room had not been occupied recently hence the problem and another saying the room was occupied just before we arrived and there had not been a problem. Someone was lying. Shame on you seafront residences. We will not be returning to this hotel in future and would not recommend it to others