Tru by Hilton Naperville Chicago
133 US$
/ noche
Promedio para septiembre
Selecciona fechas para ver precios y disponibilidad
133 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Tru by Hilton Naperville Chicago, los precios por noche son de 92 US$ de media en el mes más barato (enero) y de 154 US$ en el mes más caro (julio), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 92 US$ |
| febrero | 98 US$ |
| marzo | 98 US$ |
| abril | 103 US$ |
| mayo | 121 US$ |
| junio | 148 US$ |
| julio | 154 US$ |
| agosto | 115 US$ |
| septiembre | 133 US$ |
| octubre | 120 US$ |
| noviembre | 114 US$ |
| diciembre | 98 US$ |
E
F
M
A
M
J
J
A
sept · 133 US$
S
O
N
D
Más caro: julio (aprox. 154 US$)
Más barato: enero (aprox. 92 US$)
Acerca de esta propiedad
Elige entre las numerosas instalaciones recreativas ofrecidas, que incluyen una piscina cubierta y gimnasio.
Servicios
Elige entre las numerosas instalaciones recreativas ofrecidas, que incluyen una piscina cubierta y gimnasio.
Servicios empresariales
Tendrás conexión a Internet por cable gratis, un centro de negocios y tintorería a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
Comida
Todos los días se ofrece un desayuno bufé gratuito.
Habitaciones
Disfruta de una agradable estancia en una de las 121 habitaciones con Smart TV. Para los momentos de ocio, tienes una por satélite. El cuarto de baño está provisto de bañera o ducha. Entre las comodidades, se incluyen escritorio, además de un servicio de limpieza disponible todos los días.
Ubicación
Si decides alojarte en Tru by Hilton Naperville Chicago de Naperville, estarás a menos de cinco minutos en coche de Topgolf y Odyssey Fun World. Además, este hotel se encuentra a 5,1 km de Northwestern Medicine Proton Center y a 5,6 km de Nike Sports Complex.
Qué hay cerca
Topgolf(1.2 millas)
Odyssey Fun World(1.4 millas)
Reserva forestal de Blackwell(2.9 millas)
Northwestern Medicine Proton Center(3.2 millas)
Nike Sports Complex(3.5 millas)
Playa Centennial Beach(4.6 millas)
Northern Illinois University - Naperville Campus(4.7 millas)
Chicago Premium Outlets(4.8 millas)
Riverwalk(5 millas)
Dandelion Fountain(5.1 millas)
Naperville Yard Indoor Sports Complex(5.2 millas)
Riverwalk Park(5.3 millas)
Museo Infantil DuPage(5.4 millas)
Cantigny Park(5.5 millas)
Torre Moser y Carillón del Milenio(5.6 millas)
Chicago, Illinois (DPA-Aeropuerto de DuPage)(13.5 millas)
Aeropuerto Internacional Chicago-O'Hare (ORD)(29.9 millas)
Aeropuerto Midway de Chicago (MDW)(36.2 millas)
Chicago, IL (PWK-Chicago Executive)(37.2 millas)
Servicio de lavandería
Ascensor
Centro de negocios
Caja fuerte
Fitness
Consigna de equipajes
Ubicación
1809 WEST DIEHL RD, Naperville, Illinois, Estados Unidos
Topgolf (1.2 millas)
Odyssey Fun World (1.4 millas)
Reserva forestal de Blackwell (2.9 millas)
Northwestern Medicine Proton Center (3.2 millas)
Nike Sports Complex (3.5 millas)
Playa Centennial Beach (4.6 millas)
Opciones de habitación
1
Habitación, 1 cama de matrimonio grande (Mobility & Hearing, Roll-In Shower)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
Aire acondicionadoCalefacciónMinibar
1
Habitación, 2 camas de matrimonio, notificación por teléfono o timbre (Hearing)
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
Aire acondicionadoCalefacciónMinibar
1
Habitación, 2 camas de matrimonio, accesible en silla de ruedas
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
Aire acondicionadoCalefacciónMinibar
1
Habitación, 1 cama de matrimonio grande, notificación por teléfono o timbre (Hearing)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
Aire acondicionadoCalefacciónMinibar
3
Habitación, 1 cama de matrimonio grande
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
Aire acondicionadoCalefacciónMinibar
4
Habitación, 2 camas de matrimonio
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
498 ft²
Aire acondicionadoCalefacciónMinibar
2
Habitación, 2 camas de matrimonio (Mobility & Hearing, Roll-In Shower)
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
Aire acondicionadoCalefacciónMinibar
2
Habitación, 1 cama de matrimonio grande, accesible en silla de ruedas
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
Aire acondicionadoCalefacciónMinibar
Reseñas de los huéspedes
8.8
Fabuloso
Basado en 1000 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Tru by Hilton Naperville Chicago recibe elogios por sus espacios limpios y modernos, su personal amable y su conveniente acceso a la autopista, aunque los comentarios recurrentes señalan habitaciones compactas con poco espacio de almacenamiento, paredes delgadas que dejan pasar ruido desde arriba y experiencias mixtas con la reposición del desayuno y la consistencia del servicio de limpieza.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
Tru by Hilton Naperville Chicago recibe elogios por sus espacios limpios y modernos, su personal amable y su conveniente acceso a la autopista, aunque los comentarios recurrentes señalan habitaciones compactas con poco espacio de almacenamiento, paredes delgadas que dejan pasar ruido desde arriba y experiencias mixtas con la reposición del desayuno y la consistencia del servicio de limpieza.
Los huéspedes valoran el animado vestíbulo con juegos y mesa de billar, el amplio estacionamiento y el café disponible las 24 horas en el vestíbulo, aunque la piscina o el gimnasio a veces están cerrados o necesitan mantenimiento, y los cortes de energía relacionados con tormentas afectaron a internet y la televisión durante algunas estancias. La ubicación es ideal para ir en coche, cerca de la I‑88 y de tiendas, pero tiene opciones limitadas para comer a pie y puede ser complicado encontrar la entrada. Espere una estancia limpia, moderna y con una buena relación calidad-precio, con habitaciones minimalistas y cierta sensibilidad al ruido.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Se agradece el vestíbulo con juegos y mesa de billar, el amplio estacionamiento, el café disponible las 24 horas en el vestíbulo, la piscina cubierta y el pequeño gimnasio. Ocasionalmente, hay problemas como cierres o reparaciones en la piscina o el gimnasio y cortes de energía relacionados con tormentas que afectan a internet y la televisión.
Reseñas de huéspedes relacionadas
6
Jackie
31 mar 2024
·
Se alojó 1 noche
Nice hotel but during my stay there was a thunderstorm where lightning struck and we lost power to the TV, air conditioning unit, the refrigerator compressor blew and we had no hot water the next morning. We asked to be moved into a different room but due to the computer System being down they were Not allowed Pretty unfortunate when you spend $120 a night and you lose all these amenities and there isn’t a back up plan to accommodate their customers. This happened at 2:30 in the morning and they had only one gentleman working who remained very professional And was as helpful as he could be But still very Frustrating for all involved. Staffing all around excellent but service should be more accommodating in times like this
Nice hotel but during my stay there was a thunderstorm where lightning struck and we lost power to the TV, air conditioning unit, the refrigerator compressor blew and we had no hot water the next morning. We asked to be moved into a different room but due to the computer System being down they were Not allowed Pretty unfortunate when you spend $120 a night and you lose all these amenities and there isn’t a back up plan to accommodate their customers. This happened at 2:30 in the morning and they had only one gentleman working who remained very professional And was as helpful as he could be But still very Frustrating for all involved. Staffing all around excellent but service should be more accommodating in times like this
8
Erica
21 ene 2025
·
Se alojó 1 noche
We had to make a short trip out to Naperville for our new adopted dog, so we made it into a family trip. The room was a little snug with the four of us, but so worth it for the great amenities and breakfast. We loved the lobby area! Thank you for keeping it kid friendly with the pool table, games, coloring, and hot cocoa. Plenty of space for us to hang out.
We had to make a short trip out to Naperville for our new adopted dog, so we made it into a family trip. The room was a little snug with the four of us, but so worth it for the great amenities and breakfast. We loved the lobby area! Thank you for keeping it kid friendly with the pool table, games, coloring, and hot cocoa. Plenty of space for us to hang out.
8
Krystal
13 mar 2025
·
Se alojó 1 noche
This was my second time at this location and it was good. The only issue we had this time was that the pool was closed and that was the main reason I booked there again. But overall it was a good stay.
This was my second time at this location and it was good. The only issue we had this time was that the pool was closed and that was the main reason I booked there again. But overall it was a good stay.
10
Natalia
6 jun 2025
·
Se alojó 2 noches
My family enjoyed the stay at this hotel. The hot breakfast was good and the kids enjoyed the pool and the gym.
My family enjoyed the stay at this hotel. The hot breakfast was good and the kids enjoyed the pool and the gym.
6
Julie
12 oct 2025
·
Se alojó 1 noche
Overall it was a good stay. Parking was easy. Location good. Room great! Functional. Loved squeeze bottles of soap, shampoo and lotion. Unhappy that the pool was closed for routine maintainence and was not informed. No notice the day before or upon check in. Ran out of coffee during breakfast. Took quite awhile to replace. Breakfast items not monitored and no one replacing food. Not well organized.
Overall it was a good stay. Parking was easy. Location good. Room great! Functional. Loved squeeze bottles of soap, shampoo and lotion. Unhappy that the pool was closed for routine maintainence and was not informed. No notice the day before or upon check in. Ran out of coffee during breakfast. Took quite awhile to replace. Breakfast items not monitored and no one replacing food. Not well organized.
8
Beth
11 abr 2024
·
Se alojó 1 noche
I was surprised at how clean it was and friendly the staff. It is not high end but very worth the cost. Their gym is small but the y have a peloton bike!!! Big win. The free breakfast is good and I love that. Offer is available all day in lobby. Saves on coffee machines in rooms
I was surprised at how clean it was and friendly the staff. It is not high end but very worth the cost. Their gym is small but the y have a peloton bike!!! Big win. The free breakfast is good and I love that. Offer is available all day in lobby. Saves on coffee machines in rooms
6
Ruselle
8 abr 2024
·
Se alojó 2 noches
There was no internet and tv connection for the whole duration of our stay due to the storm, they were not able to fix it. It was hard especially if your connection is just limited and you are trying to book museum passes and such.
There was no internet and tv connection for the whole duration of our stay due to the storm, they were not able to fix it. It was hard especially if your connection is just limited and you are trying to book museum passes and such.
6
Chelsea
31 mar 2024
·
Se alojó 1 noche
It's a beautiful property. There was storm the night before I arrived which knocked out the internet which in turn affected the television. Not an issue on arrival because I had plans. But returning after midnight and still no internet or TV, inconvenient. I asked the front desk if I can get a discount due to the lack of stated amenities, to which I was told they were offing snacks. Really? Microwave popcorn is not going to mask the sound of the crying toddler next door. I asked again at checkout to which the person made reference to booking through a third party and not being a Hilton honors member. I was only there for one night and expected to be able to watch tv. If part of the standard amenities are not available, I should not be charged the full price regardless of membership. Not sure if I would recommend.
It's a beautiful property. There was storm the night before I arrived which knocked out the internet which in turn affected the television. Not an issue on arrival because I had plans. But returning after midnight and still no internet or TV, inconvenient. I asked the front desk if I can get a discount due to the lack of stated amenities, to which I was told they were offing snacks. Really? Microwave popcorn is not going to mask the sound of the crying toddler next door. I asked again at checkout to which the person made reference to booking through a third party and not being a Hilton honors member. I was only there for one night and expected to be able to watch tv. If part of the standard amenities are not available, I should not be charged the full price regardless of membership. Not sure if I would recommend.
10
Galen
17 mar 2025
·
Se alojó 1 noche
Great Stay Nice Heated Pool for the little one very respectful
Great Stay Nice Heated Pool for the little one very respectful
8
Lois
7 jul 2025
·
Se alojó 6 noches
The hotel and staff were great! My 6 night stay was quiet and there is a restaurant within walking distance from the hotel. The hotel has created a friendly family environment with family activities like pool and games. What I didn't like was there was no closet to hang your clothing or drawers to place clothing in. If you prefer living out of your luggage, this would not be an issue for you. There was a small area over the table that the refrigerator sat in where you could hang 6 items.. I felt the smell of anything eaten in the room would be on my hanging clothes. What I didn't like was, there is no microwave in the rooms. If you want to warm your food, you must go to the lobby and place your food in the community microwave. I did not like having to go up and down just to warm my food. Very surprised at a Hilton hotel requiring such nonsense.
The hotel and staff were great! My 6 night stay was quiet and there is a restaurant within walking distance from the hotel. The hotel has created a friendly family environment with family activities like pool and games. What I didn't like was there was no closet to hang your clothing or drawers to place clothing in. If you prefer living out of your luggage, this would not be an issue for you. There was a small area over the table that the refrigerator sat in where you could hang 6 items.. I felt the smell of anything eaten in the room would be on my hanging clothes. What I didn't like was, there is no microwave in the rooms. If you want to warm your food, you must go to the lobby and place your food in the community microwave. I did not like having to go up and down just to warm my food. Very surprised at a Hilton hotel requiring such nonsense.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos huéspedes encuentran la propiedad y las habitaciones muy limpias y bien cuidadas. Sin embargo, hay informes recurrentes de detalles de limpieza descuidados (cabellos, olores, problemas en el baño) y un servicio de limpieza inconsistente o reducido durante la estancia.
Reseñas de huéspedes relacionadas
10
Srinivas Manoj Kumar
14 jul 2025
·
Se alojó 1 noche
Very clean rooms
Very clean rooms
10
Melanie
1 sept 2025
·
Se alojó 1 noche
Clean, well designed, quiet, comfortable.
Clean, well designed, quiet, comfortable.
6
Terry
29 oct 2025
·
Se alojó 1 noche
Black long hair on toilet seat
Black long hair on toilet seat
4
Angela
4 sept 2025
·
Se alojó 1 noche
The room smelled like mildew and there was a spill when we walked in, as if all surfaces weee not cleaned. The breakfast was very limited and not appetizing.
The room smelled like mildew and there was a spill when we walked in, as if all surfaces weee not cleaned. The breakfast was very limited and not appetizing.
10
Veerappan
20 feb 2025
·
Se alojó 3 noches
Great property and wonderful clean rooms. Highly recommend.
Great property and wonderful clean rooms. Highly recommend.
10
FAIZA
3 ene 2025
·
Se alojó 2 noches
Friendly staff, room was neat and clean. Check in process was easy and quick.
Friendly staff, room was neat and clean. Check in process was easy and quick.
6
Elisha
10 ago 2025
·
Se alojó 1 noche
This is our 2nd stay at this Tru hotel location. We absolutely loved our first stay, so we came back. The room was clean but the bathroom smelled weird and there was yellow droplets on the seat of the toilet - it looked like pee? Had to go out and buy disinfectant products to wipe down the toilet and the shower stall didn’t really look clean either so I cleaned that as well.
This is our 2nd stay at this Tru hotel location. We absolutely loved our first stay, so we came back. The room was clean but the bathroom smelled weird and there was yellow droplets on the seat of the toilet - it looked like pee? Had to go out and buy disinfectant products to wipe down the toilet and the shower stall didn’t really look clean either so I cleaned that as well.
4
Miriam
14 sept 2025
·
Se alojó 1 noche
Bathroom floors had a lot of hairs. The shower had the corner shelf for shaving leg busted. The front desk lady was too busy on her cell phone when we checked out that she didn’t talk to us outside of asking for our room number. Very rude and unprofessional! She should work instead of being on the cell phone.
Bathroom floors had a lot of hairs. The shower had the corner shelf for shaving leg busted. The front desk lady was too busy on her cell phone when we checked out that she didn’t talk to us outside of asking for our room number. Very rude and unprofessional! She should work instead of being on the cell phone.
8
Douglas
15 sept 2025
·
Se alojó 1 noche
The property was in what seemed like an industrial area, surrounded by semis. Our sheets smelled like sweat. Bit disappointed.
The property was in what seemed like an industrial area, surrounded by semis. Our sheets smelled like sweat. Bit disappointed.
10
Julie
23 jun 2025
·
Se alojó 2 noches
Rooms and public areas very clean. Breakfast had variety of options. Staff was all very pleasant and helpful
Rooms and public areas very clean. Breakfast had variety of options. Staff was all very pleasant and helpful
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones modernas y funcionales tienden a ser pequeñas con un espacio de almacenamiento mínimo; muchas carecen de microondas o cafetera en la habitación. Es común la transmisión de ruido a través de paredes/techos delgados, y aunque a muchos les parecen cómodas las camas, otros informan que son blandas, chirriantes o desgastadas.
Reseñas de huéspedes relacionadas
4
Tom
26 sept 2024
·
Se alojó 3 noches
Thin walls, ceilings, heard tv next to us and footsteps above us during late hours. No couch in the hotel room. Ended up going to another hotel after the first night.
Thin walls, ceilings, heard tv next to us and footsteps above us during late hours. No couch in the hotel room. Ended up going to another hotel after the first night.
10
Claire
23 feb 2025
·
Se alojó 3 noches
No dressers in the room to put clothes in - rooms are pretty small
No dressers in the room to put clothes in - rooms are pretty small
8
Ella
23 oct 2025
·
Se alojó 4 noches
Room was small but clean. Parking was plentiful. This seemed more like a place for business travelers. Mattress was too soft for our liking. Refrigerator in our room didn't work and breakfast was just okay.
Room was small but clean. Parking was plentiful. This seemed more like a place for business travelers. Mattress was too soft for our liking. Refrigerator in our room didn't work and breakfast was just okay.
4
Dawn
22 oct 2025
·
Se alojó 2 noches
Bed was lower quality, the whole bed shook when husband rolled over. The pillows were flat. Over all it was uncomfortable. The room itself was loud. You could hear every step people took from the room above us. The room was also near the hotel washer and dryer which sounded like it was in the room with us.
Bed was lower quality, the whole bed shook when husband rolled over. The pillows were flat. Over all it was uncomfortable. The room itself was loud. You could hear every step people took from the room above us. The room was also near the hotel washer and dryer which sounded like it was in the room with us.
6
Dennis
29 oct 2025
·
Se alojó 2 noches
Not enough storage space and beds weren’t all that comfortable
Not enough storage space and beds weren’t all that comfortable
8
Ellen
27 oct 2025
·
Se alojó 1 noche
I enjoy your hotel very much but the walls are to thin, I can hear everything
I enjoy your hotel very much but the walls are to thin, I can hear everything
6
Cheri
10 abr 2025
·
Se alojó 3 noches
Room space good Shower hot water was just warm, could have been hotter. Had to ask for soap for shower. Did replace clean towels but did not makeup beds. Rooms are a little thin. Could hear person on other side snore. Good location
Room space good Shower hot water was just warm, could have been hotter. Had to ask for soap for shower. Did replace clean towels but did not makeup beds. Rooms are a little thin. Could hear person on other side snore. Good location
6
Heather
16 sept 2024
·
Se alojó 3 noches
Overall the hotel is great. Very modern and clean but I will say I am not sure if it’s because the rooms are “wood” floor versus carpet but the people above me were extremely loud but it could just be the floors. It did get to the point where I had to call the front desk because it had been a day and a half straight. The woman who answered was courteous and said she would call them but it never changed. But overall, I’d stay here again, just might need stronger ear plugs haha
Overall the hotel is great. Very modern and clean but I will say I am not sure if it’s because the rooms are “wood” floor versus carpet but the people above me were extremely loud but it could just be the floors. It did get to the point where I had to call the front desk because it had been a day and a half straight. The woman who answered was courteous and said she would call them but it never changed. But overall, I’d stay here again, just might need stronger ear plugs haha
6
caryn
21 sept 2025
·
Se alojó 2 noches
The walls are really thin. Lots of hall and upstairs noise. Convenient and decent coffee. The bed was comfortable.
The walls are really thin. Lots of hall and upstairs noise. Convenient and decent coffee. The bed was comfortable.
8
Lois
7 jul 2025
·
Se alojó 6 noches
The hotel and staff were great! My 6 night stay was quiet and there is a restaurant within walking distance from the hotel. The hotel has created a friendly family environment with family activities like pool and games. What I didn't like was there was no closet to hang your clothing or drawers to place clothing in. If you prefer living out of your luggage, this would not be an issue for you. There was a small area over the table that the refrigerator sat in where you could hang 6 items.. I felt the smell of anything eaten in the room would be on my hanging clothes. What I didn't like was, there is no microwave in the rooms. If you want to warm your food, you must go to the lobby and place your food in the community microwave. I did not like having to go up and down just to warm my food. Very surprised at a Hilton hotel requiring such nonsense.
The hotel and staff were great! My 6 night stay was quiet and there is a restaurant within walking distance from the hotel. The hotel has created a friendly family environment with family activities like pool and games. What I didn't like was there was no closet to hang your clothing or drawers to place clothing in. If you prefer living out of your luggage, this would not be an issue for you. There was a small area over the table that the refrigerator sat in where you could hang 6 items.. I felt the smell of anything eaten in the room would be on my hanging clothes. What I didn't like was, there is no microwave in the rooms. If you want to warm your food, you must go to the lobby and place your food in the community microwave. I did not like having to go up and down just to warm my food. Very surprised at a Hilton hotel requiring such nonsense.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal se describe con frecuencia como amable, acogedor y servicial. Algunos huéspedes informan de inconsistencias, como interacciones lentas o poco amables en la recepción, errores en la facturación o la asignación de habitaciones, y falta de seguimiento de los problemas.
Reseñas de huéspedes relacionadas
2
hyung
31 ene 2024
·
Se alojó 1 noche
When we arrived there was no staff at the desk for almost 30 minutes! There were several guests who were waiting to check in, but no one to be found. Despite loud calls for someone to assist us, no one came until almost 30 minutes when the front desk staff finally emerged from the bathroom. Then, the walls and floors are extremely thin, as we were kept up at night from the constant pounding and moaning of someone on the floor above use having sex. Plus you could here the footsteps of people waling around above you. All around a terrible stay!
When we arrived there was no staff at the desk for almost 30 minutes! There were several guests who were waiting to check in, but no one to be found. Despite loud calls for someone to assist us, no one came until almost 30 minutes when the front desk staff finally emerged from the bathroom. Then, the walls and floors are extremely thin, as we were kept up at night from the constant pounding and moaning of someone on the floor above use having sex. Plus you could here the footsteps of people waling around above you. All around a terrible stay!
4
Dena
6 feb 2025
·
Se alojó 2 noches
Both at arrival and departure, the staff were on their personal phones and didn’t communicate well with me. I asked for a receipt as I left and was told they only email them. 12 hours later, I still don’t have one. No coffee in the room. Uncomfortable bed and pillows. Dirty office chair in room. Terrible breakfast. I’m supposed to be back next month, but canceled at this hotel.
Both at arrival and departure, the staff were on their personal phones and didn’t communicate well with me. I asked for a receipt as I left and was told they only email them. 12 hours later, I still don’t have one. No coffee in the room. Uncomfortable bed and pillows. Dirty office chair in room. Terrible breakfast. I’m supposed to be back next month, but canceled at this hotel.
10
James
5 oct 2025
·
Se alojó 1 noche
Helpful staff, nice room, comfortable bed.
Helpful staff, nice room, comfortable bed.
2
Scott
22 jul 2023
·
Se alojó 8 noches
We did not have a good experience at this hotel. We were charged 3 times for our room, and when we complained the desk attendant said she could see we had been charged 3 times, but there was nothing she could do and we would have to ask for the manager during the day. I talked to the manager who said she could not see that we had been overcharged and there was nothing she could do about it. She suggested I call the credit card company and then give the phone to her so she could talk to them. Unprofessional! I called the credit card company later and they suggested I dispute the overcharges and they would credit us back. The manager should have been able to contact the credit card company or look at my hotel account like the night attendant did and see that I had been overcharged. After three nights we asked to have the sheets on our bed changed. The desk attendant said they only change the beds after 5 nights. After 5 nights the sheets were still not changed, the trash was not taken out and the room looked terrible. The walls and ceiling were paper thin. It sounded like the people above us were moving furniture, and we could hear the people having sex on one side of us, and conversation on the other side. The rooms were sparsely furnished with no drawers to put clothes in. The closet consisted of a bar from the ceiling to hang clothes on. This is not the quality one would expect from a hotel in the Hilton line.
We did not have a good experience at this hotel. We were charged 3 times for our room, and when we complained the desk attendant said she could see we had been charged 3 times, but there was nothing she could do and we would have to ask for the manager during the day. I talked to the manager who said she could not see that we had been overcharged and there was nothing she could do about it. She suggested I call the credit card company and then give the phone to her so she could talk to them. Unprofessional! I called the credit card company later and they suggested I dispute the overcharges and they would credit us back. The manager should have been able to contact the credit card company or look at my hotel account like the night attendant did and see that I had been overcharged. After three nights we asked to have the sheets on our bed changed. The desk attendant said they only change the beds after 5 nights. After 5 nights the sheets were still not changed, the trash was not taken out and the room looked terrible. The walls and ceiling were paper thin. It sounded like the people above us were moving furniture, and we could hear the people having sex on one side of us, and conversation on the other side. The rooms were sparsely furnished with no drawers to put clothes in. The closet consisted of a bar from the ceiling to hang clothes on. This is not the quality one would expect from a hotel in the Hilton line.
10
Robert
18 mar 2023
·
Se alojó 1 noche
Customer service was top notch. Ralph, the front desk agent that checked me in was very friendly and efficient. He made check in a breeze. He was also very knowledgeable of the area and was able to provide me with several suggestions for activities to do and places to eat near by.
Customer service was top notch. Ralph, the front desk agent that checked me in was very friendly and efficient. He made check in a breeze. He was also very knowledgeable of the area and was able to provide me with several suggestions for activities to do and places to eat near by.
6
Marsha
5 jul 2025
·
Se alojó 4 noches
Front desk staff weren’t very friendly. Never said welcome just “you got a reservation?, good morning, or good evening. Breakfast in lobby was sparse no matter what time you went down and not a big selection. Had a waiver that had to be signed at front desk at check in for no loud music or noise after 10pm, no vaping. The need for a waiver had us questioning what type of establishment we had booked. Will not book this property in the future.
Front desk staff weren’t very friendly. Never said welcome just “you got a reservation?, good morning, or good evening. Breakfast in lobby was sparse no matter what time you went down and not a big selection. Had a waiver that had to be signed at front desk at check in for no loud music or noise after 10pm, no vaping. The need for a waiver had us questioning what type of establishment we had booked. Will not book this property in the future.
6
Leslie
20 abr 2025
·
Se alojó 2 noches
I didn't like the fact I had a concern and the over night staff was very rude other than that everything else was nice and the other staff
I didn't like the fact I had a concern and the over night staff was very rude other than that everything else was nice and the other staff
10
Jeff
25 abr 2024
·
Se alojó 4 noches
Staff is always friendly and know there guests by name.
Staff is always friendly and know there guests by name.
10
steven
25 jun 2023
·
Se alojó 1 noche
Very nice new property by Hilton. Very well appointed decor. Very friendly staff especially Desiraye G. For going above and beyond. I arrived about 2 pm ( hour before check in time) the systems were down but she checked me in manually so we could go about our day. Dog friendly property with nice amenities. The free breakfast was adequate. Definitely would stay at these properties again
Very nice new property by Hilton. Very well appointed decor. Very friendly staff especially Desiraye G. For going above and beyond. I arrived about 2 pm ( hour before check in time) the systems were down but she checked me in manually so we could go about our day. Dog friendly property with nice amenities. The free breakfast was adequate. Definitely would stay at these properties again
10
Patrick
19 mar 2025
·
Se alojó 1 noche
Friendly and efficient check-in.
Friendly and efficient check-in.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Convenientemente ubicado justo a la salida de la I‑88 con fácil acceso en coche a tiendas y restaurantes, y generalmente en un entorno tranquilo. Las opciones para ir andando son limitadas, y algunos huéspedes encontraron difícil de encontrar la entrada o la señalización.
Reseñas de huéspedes relacionadas
6
MEGAN
26 mar 2025
·
Se alojó 5 noches
Great location, just off I-88 and there is a Cracker Barrel behind the property which you could walk to. There are dozens of dining options on 59. The hotel itself is very safe and very clean. Breakfast has a great selection including pancakes, bagels, toast, yogurt, cereal, oatmeal and a daily hot egg and meat option. There is also milk, juice, coffee and hot chocolate. Our disabled room was perfect. There was plenty of room for my son and his wheelchair and the room was very modern. The bed was very comfortable as were the pillows. Extra towels each day were never a problem. The main reason I scored low was due to thin walls. Our first night was great, however, the walls/ceilings are paper thin to the point you can hear what the guest in the next room is saying, should they elevate their voice in the slightest way. Add in a guest that was extremely loud with what sounded like a party going on and it makes for a sleepless night which marked our second night. We did report the noise around 3am to the front desk and although the noise did stop about 90 minutes, I don't know if that's due to the front desk stepping in or simply the guest next door going to sleep. Our third night was sleepless as well as the guest above us on the 4th floor paced ALL night. Every single step could be heard and it was loud and echoed throughout our room. I've never experienced such poor insulation in a hotel before. I'm not sure if I would stay again or book the Fairfield in the same parking lot.
Great location, just off I-88 and there is a Cracker Barrel behind the property which you could walk to. There are dozens of dining options on 59. The hotel itself is very safe and very clean. Breakfast has a great selection including pancakes, bagels, toast, yogurt, cereal, oatmeal and a daily hot egg and meat option. There is also milk, juice, coffee and hot chocolate. Our disabled room was perfect. There was plenty of room for my son and his wheelchair and the room was very modern. The bed was very comfortable as were the pillows. Extra towels each day were never a problem. The main reason I scored low was due to thin walls. Our first night was great, however, the walls/ceilings are paper thin to the point you can hear what the guest in the next room is saying, should they elevate their voice in the slightest way. Add in a guest that was extremely loud with what sounded like a party going on and it makes for a sleepless night which marked our second night. We did report the noise around 3am to the front desk and although the noise did stop about 90 minutes, I don't know if that's due to the front desk stepping in or simply the guest next door going to sleep. Our third night was sleepless as well as the guest above us on the 4th floor paced ALL night. Every single step could be heard and it was loud and echoed throughout our room. I've never experienced such poor insulation in a hotel before. I'm not sure if I would stay again or book the Fairfield in the same parking lot.
10
Paul
6 oct 2024
·
Se alojó 1 noche
Very nice hotel. It’s in an industrial park area, so nothing to walk to. I’ve never stayed stayed at a Tru, but liked the amenities.
Very nice hotel. It’s in an industrial park area, so nothing to walk to. I’ve never stayed stayed at a Tru, but liked the amenities.
10
James
2 nov 2024
·
Se alojó 1 noche
It is close to freeway 88 and nice outside seating, in the back, to relax.
It is close to freeway 88 and nice outside seating, in the back, to relax.
6
Brian
12 ago 2025
·
Se alojó 1 noche
Very average. Does the trick if you just need a place to sleep. There is literally nothing around the building.
Very average. Does the trick if you just need a place to sleep. There is literally nothing around the building.
8
Robert
24 mar 2023
·
Se alojó 3 noches
I like the Tru brand--its quirky and a combination of a family-friendly "game-night" vibe set in a modern European setting (at least it reminded me of new hotels in Europe). The staff was friendly and conscientious about meeting your needs. We stayed here to avoid overpriced downtown Chicago hotels while visiting the city. About an hour commute, but easy access and free parking. Too far for CTA, unfortunately, but traffic wasn't awful.
I like the Tru brand--its quirky and a combination of a family-friendly "game-night" vibe set in a modern European setting (at least it reminded me of new hotels in Europe). The staff was friendly and conscientious about meeting your needs. We stayed here to avoid overpriced downtown Chicago hotels while visiting the city. About an hour commute, but easy access and free parking. Too far for CTA, unfortunately, but traffic wasn't awful.
10
Barbara
8 jul 2025
·
Se alojó 2 noches
Friendly staff. Property looked fresh and well maintained. Only problem was finding the entrance from the main road!
Friendly staff. Property looked fresh and well maintained. Only problem was finding the entrance from the main road!
8
Anthony
27 ene 2025
·
Se alojó 1 noche
Very well kept property. Not right in the mix of things so it was quieter. Close to the Highway.
Very well kept property. Not right in the mix of things so it was quieter. Close to the Highway.
10
Mateen
23 jun 2025
·
Se alojó 1 noche
It’s conveniently located off interstate 88
It’s conveniently located off interstate 88
8
Michael D
16 may 2024
·
Se alojó 1 noche
We really just slept after a very busy day in the city. The place was clean and comfortable. Staff was very friendly. Easy access from main roads. Priced fairly.
We really just slept after a very busy day in the city. The place was clean and comfortable. Staff was very friendly. Easy access from main roads. Priced fairly.
10
Jonathan
7 abr 2025
·
Nice property in quiet location.
Nice property in quiet location.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno gratuito es un punto a favor, con artículos calientes generalmente decentes y una popular máquina de panqueques. Las experiencias varían, con informes de variedad limitada, aglomeraciones y reposición lenta, zumo aguado y horarios de inicio más tardíos los fines de semana.
Reseñas de huéspedes relacionadas
8
Ana
7 oct 2024
·
Se alojó 3 noches
Breakfast selection could be better not too much choice quality of food not that great Orange juice was also watered down not good
Breakfast selection could be better not too much choice quality of food not that great Orange juice was also watered down not good
10
Deanna
6 dic 2025
·
Se alojó 2 noches
Staff was wonderful, hotel was excellent! Loved the 24 hour coffee/tea/cocoa bar and the breakfast was awesome! Definitely recommend and will be using this hotel next time I’m in the area!
Staff was wonderful, hotel was excellent! Loved the 24 hour coffee/tea/cocoa bar and the breakfast was awesome! Definitely recommend and will be using this hotel next time I’m in the area!
6
Julie
12 oct 2025
·
Se alojó 1 noche
Overall it was a good stay. Parking was easy. Location good. Room great! Functional. Loved squeeze bottles of soap, shampoo and lotion. Unhappy that the pool was closed for routine maintainence and was not informed. No notice the day before or upon check in. Ran out of coffee during breakfast. Took quite awhile to replace. Breakfast items not monitored and no one replacing food. Not well organized.
Overall it was a good stay. Parking was easy. Location good. Room great! Functional. Loved squeeze bottles of soap, shampoo and lotion. Unhappy that the pool was closed for routine maintainence and was not informed. No notice the day before or upon check in. Ran out of coffee during breakfast. Took quite awhile to replace. Breakfast items not monitored and no one replacing food. Not well organized.
4
Ariane
20 ene 2025
·
Se alojó 1 noche
First of all seemed like a teenage hangout, someone was loud all night in our area. The staff at check-in seemed very dismissive and like she did not want to be there. Not welcoming at all. The room was great. Toiletries in the restroom were great. Shower was nice and hot. Bed was good too. Breakfast was terrible though. No good options. They were out of coffee too. We just ended up leaving and stopping to get something. I would probably stay here again if I had to but would not count on customer service or a hot breakfast.
First of all seemed like a teenage hangout, someone was loud all night in our area. The staff at check-in seemed very dismissive and like she did not want to be there. Not welcoming at all. The room was great. Toiletries in the restroom were great. Shower was nice and hot. Bed was good too. Breakfast was terrible though. No good options. They were out of coffee too. We just ended up leaving and stopping to get something. I would probably stay here again if I had to but would not count on customer service or a hot breakfast.
6
April
31 jul 2025
·
Se alojó 3 noches
Check in was easy. The lobby and room were clean and spacious. There were info boards near the elevators that we found helpful. Breakfast day one was fine, but day 2, they were out of breakfast meat and then ran out of eggs. The beds were not comfortable (personal opinion) and VERY squeaky. Any time one of us rolled over, the noise woke the other person. Housekeeping did not make the beds, but did replace towels and empty the trash. Overall, it was ok, but we've always had excellent and comfortable experiences with Hilton properies.
Check in was easy. The lobby and room were clean and spacious. There were info boards near the elevators that we found helpful. Breakfast day one was fine, but day 2, they were out of breakfast meat and then ran out of eggs. The beds were not comfortable (personal opinion) and VERY squeaky. Any time one of us rolled over, the noise woke the other person. Housekeeping did not make the beds, but did replace towels and empty the trash. Overall, it was ok, but we've always had excellent and comfortable experiences with Hilton properies.
10
James
16 mar 2025
·
Se alojó 5 noches
Amazing staff and great breakfast options
Amazing staff and great breakfast options
8
Jason
24 jun 2025
·
Se alojó 1 noche
Overall was fine. Biggest drawback was the breakfast. Only one waffle maker and took 15 mins to get one waffle with all the people staying
Overall was fine. Biggest drawback was the breakfast. Only one waffle maker and took 15 mins to get one waffle with all the people staying
6
Autumn
20 sept 2024
·
Se alojó 7 noches
There were high highs and low lows here. The place and the rooms looked great. The overall design of the room was nice because it didn't have those huge desks taking up so much unneeded space. It really made it feel easier to just spread out. The staff was also good and attentive to things which was nice. While the breakfast was included, it was strange because there were almost no toppings for the oatmeal or pancakes and the juices offered were watered down. The location wasn't also really walkable-friendly. Some close places but it felt like this property was pretty away from anything that wasn't the cracker barrel. House keeping seldomly ever popped by also.
There were high highs and low lows here. The place and the rooms looked great. The overall design of the room was nice because it didn't have those huge desks taking up so much unneeded space. It really made it feel easier to just spread out. The staff was also good and attentive to things which was nice. While the breakfast was included, it was strange because there were almost no toppings for the oatmeal or pancakes and the juices offered were watered down. The location wasn't also really walkable-friendly. Some close places but it felt like this property was pretty away from anything that wasn't the cracker barrel. House keeping seldomly ever popped by also.
8
Charles
26 sept 2024
·
Se alojó 2 noches
I checked in at night and the attendant didn’t know the password to connect to WiFi. Had to go to a coffee shop for a good connection. Website said breakfast started at 6:00. That was not the case for weekends. Didn’t start till 7. Had to go buy breakfast everyday as I had to be at work by then.
I checked in at night and the attendant didn’t know the password to connect to WiFi. Had to go to a coffee shop for a good connection. Website said breakfast started at 6:00. That was not the case for weekends. Didn’t start till 7. Had to go buy breakfast everyday as I had to be at work by then.
10
Julie
23 jun 2025
·
Se alojó 2 noches
Rooms and public areas very clean. Breakfast had variety of options. Staff was all very pleasant and helpful
Rooms and public areas very clean. Breakfast had variety of options. Staff was all very pleasant and helpful
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Shannon
21 ago 2025
·
Se alojó 3 noches
Y
Y
10
Darryl
18 may 2026
·
Se alojó 2 noches
It was fantastic customer service! The room was clean and the bed was absolutely comfortable! Enjoyed our stay.
It was fantastic customer service! The room was clean and the bed was absolutely comfortable! Enjoyed our stay.
6
Terri
15 may 2026
·
Se alojó 1 noche
Overall, it was meh. The hallway carpets were never vacuumed, and the public trash cans by the elevators- both on our floor and the main floor were overflowing from when we got there until we left the next day. I alerted the front desk but they just thanked me and went back to looking at their phone. The bed was way too soft for our liking, and one of the pillows was lumpy. Also, Hotels.com lists the pet fee as $50, but it’s actually $75. And when we checked in the receptionist chided us for booking through hotels.com and almost didn’t give us a room.
Overall, it was meh. The hallway carpets were never vacuumed, and the public trash cans by the elevators- both on our floor and the main floor were overflowing from when we got there until we left the next day. I alerted the front desk but they just thanked me and went back to looking at their phone. The bed was way too soft for our liking, and one of the pillows was lumpy. Also, Hotels.com lists the pet fee as $50, but it’s actually $75. And when we checked in the receptionist chided us for booking through hotels.com and almost didn’t give us a room.
8
Eileen
9 may 2026
·
Se alojó 4 noches
The room was clean and new, very efficient, without any extra space, and hard floor instead of carpet. But the mattress and pillows were great! We found the breakfast to be above average, and the staff were all very friendly and helpful.
The room was clean and new, very efficient, without any extra space, and hard floor instead of carpet. But the mattress and pillows were great! We found the breakfast to be above average, and the staff were all very friendly and helpful.
10
ANA PAULA
1 may 2026
·
Se alojó 2 noches
Limpo, longe de Chicago, café da manhã ruim .
Limpo, longe de Chicago, café da manhã ruim .
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 23:59
Antes de la(s) 11:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 21 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- El alojamiento cuenta con extintor.
- Los niños se alojan gratis si comparten la habitación con sus padres o tutores y no se solicitan más camas.
- Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
- Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).
- Mascotas: 50 USD por mascota, por estancia (máx. 100 USD por estancia)
- No se cobran tasas por los animales de servicio
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Servicio de lavandería
Ascensor
Centro de negocios
Caja fuerte
Fitness
Consigna de equipajes
Servicios
Centro de negocios
Ascensor
Caja fuerte
Servicio de lavandería
Consigna de equipajes
24-Hour Front Desk
Well-Lit Path to Entrance
Aparcamiento
Parking (Self) (free)
General
Desayuno gratuito
Coffee/Tea in Common Areas
Smoke-Free Property
Stair-Free Path to Entrance
Wheelchair Accessible (Limited)
Internet
WiFi gratuito
Internet (Wired) (free)
Actividades
Fitness