Tru by Hilton Naperville Chicago
133 USD
a notte
Media per settembre
Seleziona le date per controllare prezzi e disponibilità
133 USD
a notte
Media per settembre
Prezzi medi mensili
Presso Tru by Hilton Naperville Chicago, il prezzo per notte è in media di 92 USD nel mese più economico (gennaio) e di 154 USD nel mese più caro (luglio), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 92 USD |
| febbraio | 98 USD |
| marzo | 98 USD |
| aprile | 103 USD |
| maggio | 121 USD |
| giugno | 148 USD |
| luglio | 154 USD |
| agosto | 115 USD |
| settembre | 133 USD |
| ottobre | 120 USD |
| novembre | 114 USD |
| dicembre | 98 USD |
G
F
M
A
M
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A
set · 133 USD
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Prezzo più alto: luglio (circa 154 USD)
Prezzo più basso: gennaio (circa 92 USD)
Informazioni su questa struttura
Scegli tra l'ampia gamma di servizi ricreativi disponibili, che includono una piscina coperta e una palestra.
Servizi
Scegli tra l'ampia gamma di servizi ricreativi disponibili, che includono una piscina coperta e una palestra.
Servizi per le aziende
Potrai usufruire di accesso gratuito a Internet via cavo, un business center e un pratico servizio di lavanderia e lavaggio a secco. Il un parcheggio gratuito è disponibile in loco.
Ristorazione
La colazione a buffet viene servita tutti i giorni gratuitamente.
Camere
Soggiorna in una delle 121 camere della struttura, complete di Smart TV. La TV con canali via satellite è l'ideale per concedersi un po' di svago. I bagni sono dotati di vasca o doccia. I comfort includono scrivanie, mentre le pulizie sono eseguite tutti i giorni.
Posizione
Impiegherai solo 5 minuti in auto da Tru by Hilton Naperville Chicago di Naperville per arrivare a Topgolf e a Odyssey Fun World. Questo hotel si trova a 5,1 km da Northwestern Medicine Proton Center e 5,6 km da Nike Sports Complex.
Nelle vicinanze
Topgolf(1.2 miglia)
Odyssey Fun World(1.4 miglia)
Riserva Naturale Blackwell Forest Preserve(2.9 miglia)
Northwestern Medicine Proton Center(3.2 miglia)
Nike Sports Complex(3.5 miglia)
Centennial Beach(4.6 miglia)
Northern Illinois University - Naperville Campus(4.7 miglia)
Chicago Premium Outlets(4.8 miglia)
Riverwalk(5 miglia)
Dandelion Fountain(5.1 miglia)
Naperville Yard Indoor Sports Complex(5.2 miglia)
Riverwalk Park(5.3 miglia)
DuPage Children's Museum(5.4 miglia)
Cantigny Park(5.5 miglia)
Moser Tower and Millennium Carillon(5.6 miglia)
Chicago, IL (DPA-Aeroporto Dupage)(13.5 miglia)
Chicago O'Hare International Airport (ORD)(29.9 miglia)
Aeroporto di Chicago Midway (MDW)(36.2 miglia)
Chicago, IL (PWK-Chicago Executive)(37.2 miglia)
Servizio lavanderia
Ascensore
Business center
Cassetta di sicurezza
Servizi fitness
Deposito bagagli
Posizione
1809 WEST DIEHL RD, Naperville, Illinois, Stati Uniti d'America
Topgolf (1.2 miglia)
Odyssey Fun World (1.4 miglia)
Riserva Naturale Blackwell Forest Preserve (2.9 miglia)
Northwestern Medicine Proton Center (3.2 miglia)
Nike Sports Complex (3.5 miglia)
Centennial Beach (4.6 miglia)
Opzioni camera
1
Camera, 1 letto king, accessibile ai disabili (Mobility & Hearing, Roll-In Shower)
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
Aria condizionataRiscaldamentoMini bar
1
Camera, 2 letti queen, notifica campanello/telefono (Hearing)
Dettagli della camera
2 Letti Matrimoniali
Posti letto: 4
Aria condizionataRiscaldamentoMini bar
1
Camera, 2 letti queen, accesso in sedia a rotelle
Dettagli della camera
2 Letti Matrimoniali
Posti letto: 4
Aria condizionataRiscaldamentoMini bar
1
Camera, 1 letto king, notifica campanello/telefono (Hearing)
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
Aria condizionataRiscaldamentoMini bar
3
Camera, 1 letto king
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
Aria condizionataRiscaldamentoMini bar
4
Camera, 2 letti queen
Dettagli della camera
2 Letti Matrimoniali
Posti letto: 4
498 ft²
Aria condizionataRiscaldamentoMini bar
2
Camera, 2 letti queen, accessibile ai disabili (Mobility & Hearing, Roll-In Shower)
Dettagli della camera
2 Letti Matrimoniali
Posti letto: 4
Aria condizionataRiscaldamentoMini bar
2
Camera, 1 letto king, accesso in sedia a rotelle
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
Aria condizionataRiscaldamentoMini bar
Recensioni degli ospiti
8.8
Ottimo
Sulla base di 1000 recensioni verificate
Cosa pensano gli ospiti
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Il Tru by Hilton Naperville Chicago riceve apprezzamenti per gli spazi puliti e moderni, il personale cordiale e la comoda posizione vicino all'autostrada, ma i commenti ricorrenti evidenziano camere compatte con poco spazio per riporre i bagagli, pareti sottili con rumore proveniente dai piani superiori e esperienze contrastanti per quanto riguarda il rifornimento della colazione e la costanza delle pulizie.
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Cosa pensano gli ospiti
Il Tru by Hilton Naperville Chicago riceve apprezzamenti per gli spazi puliti e moderni, il personale cordiale e la comoda posizione vicino all'autostrada, ma i commenti ricorrenti evidenziano camere compatte con poco spazio per riporre i bagagli, pareti sottili con rumore proveniente dai piani superiori e esperienze contrastanti per quanto riguarda il rifornimento della colazione e la costanza delle pulizie.
Gli ospiti apprezzano l'ambiente vivace della hall con giochi e tavolo da biliardo, l'ampio parcheggio e il caffè disponibile 24 ore su 24 nella hall, sebbene la piscina o la palestra siano occasionalmente chiuse o necessitino di manutenzione e interruzioni di corrente dovute a tempeste abbiano interessato internet e TV per alcuni soggiorni. La posizione è comoda per chi viaggia in auto, vicino alla I‑88 e ai negozi, ma offre poche opzioni per raggiungere ristoranti a piedi e l'ingresso può essere difficile da trovare. Aspettatevi un soggiorno pulito, moderno e conveniente, con camere minimaliste e una certa sensibilità ai rumori.
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Servizi
Gli ospiti apprezzano i giochi e il tavolo da biliardo nella hall, l'ampio parcheggio, il caffè disponibile 24 ore su 24 nella hall, una piscina interna e una piccola palestra. Occasionalmente si riscontrano problemi come la chiusura o la manutenzione della piscina/palestra e interruzioni di internet/TV dovute a tempeste.
Recensioni degli ospiti correlate
6
Jackie
31 mar 2024
·
Soggiorno di 1 notte
Nice hotel but during my stay there was a thunderstorm where lightning struck and we lost power to the TV, air conditioning unit, the refrigerator compressor blew and we had no hot water the next morning. We asked to be moved into a different room but due to the computer System being down they were Not allowed Pretty unfortunate when you spend $120 a night and you lose all these amenities and there isn’t a back up plan to accommodate their customers. This happened at 2:30 in the morning and they had only one gentleman working who remained very professional And was as helpful as he could be But still very Frustrating for all involved. Staffing all around excellent but service should be more accommodating in times like this
Nice hotel but during my stay there was a thunderstorm where lightning struck and we lost power to the TV, air conditioning unit, the refrigerator compressor blew and we had no hot water the next morning. We asked to be moved into a different room but due to the computer System being down they were Not allowed Pretty unfortunate when you spend $120 a night and you lose all these amenities and there isn’t a back up plan to accommodate their customers. This happened at 2:30 in the morning and they had only one gentleman working who remained very professional And was as helpful as he could be But still very Frustrating for all involved. Staffing all around excellent but service should be more accommodating in times like this
8
Erica
21 gen 2025
·
Soggiorno di 1 notte
We had to make a short trip out to Naperville for our new adopted dog, so we made it into a family trip. The room was a little snug with the four of us, but so worth it for the great amenities and breakfast. We loved the lobby area! Thank you for keeping it kid friendly with the pool table, games, coloring, and hot cocoa. Plenty of space for us to hang out.
We had to make a short trip out to Naperville for our new adopted dog, so we made it into a family trip. The room was a little snug with the four of us, but so worth it for the great amenities and breakfast. We loved the lobby area! Thank you for keeping it kid friendly with the pool table, games, coloring, and hot cocoa. Plenty of space for us to hang out.
8
Krystal
13 mar 2025
·
Soggiorno di 1 notte
This was my second time at this location and it was good. The only issue we had this time was that the pool was closed and that was the main reason I booked there again. But overall it was a good stay.
This was my second time at this location and it was good. The only issue we had this time was that the pool was closed and that was the main reason I booked there again. But overall it was a good stay.
10
Natalia
6 giu 2025
·
Soggiorno di 2 notti
My family enjoyed the stay at this hotel. The hot breakfast was good and the kids enjoyed the pool and the gym.
My family enjoyed the stay at this hotel. The hot breakfast was good and the kids enjoyed the pool and the gym.
6
Julie
12 ott 2025
·
Soggiorno di 1 notte
Overall it was a good stay. Parking was easy. Location good. Room great! Functional. Loved squeeze bottles of soap, shampoo and lotion. Unhappy that the pool was closed for routine maintainence and was not informed. No notice the day before or upon check in. Ran out of coffee during breakfast. Took quite awhile to replace. Breakfast items not monitored and no one replacing food. Not well organized.
Overall it was a good stay. Parking was easy. Location good. Room great! Functional. Loved squeeze bottles of soap, shampoo and lotion. Unhappy that the pool was closed for routine maintainence and was not informed. No notice the day before or upon check in. Ran out of coffee during breakfast. Took quite awhile to replace. Breakfast items not monitored and no one replacing food. Not well organized.
8
Beth
11 apr 2024
·
Soggiorno di 1 notte
I was surprised at how clean it was and friendly the staff. It is not high end but very worth the cost. Their gym is small but the y have a peloton bike!!! Big win. The free breakfast is good and I love that. Offer is available all day in lobby. Saves on coffee machines in rooms
I was surprised at how clean it was and friendly the staff. It is not high end but very worth the cost. Their gym is small but the y have a peloton bike!!! Big win. The free breakfast is good and I love that. Offer is available all day in lobby. Saves on coffee machines in rooms
6
Ruselle
8 apr 2024
·
Soggiorno di 2 notti
There was no internet and tv connection for the whole duration of our stay due to the storm, they were not able to fix it. It was hard especially if your connection is just limited and you are trying to book museum passes and such.
There was no internet and tv connection for the whole duration of our stay due to the storm, they were not able to fix it. It was hard especially if your connection is just limited and you are trying to book museum passes and such.
6
Chelsea
31 mar 2024
·
Soggiorno di 1 notte
It's a beautiful property. There was storm the night before I arrived which knocked out the internet which in turn affected the television. Not an issue on arrival because I had plans. But returning after midnight and still no internet or TV, inconvenient. I asked the front desk if I can get a discount due to the lack of stated amenities, to which I was told they were offing snacks. Really? Microwave popcorn is not going to mask the sound of the crying toddler next door. I asked again at checkout to which the person made reference to booking through a third party and not being a Hilton honors member. I was only there for one night and expected to be able to watch tv. If part of the standard amenities are not available, I should not be charged the full price regardless of membership. Not sure if I would recommend.
It's a beautiful property. There was storm the night before I arrived which knocked out the internet which in turn affected the television. Not an issue on arrival because I had plans. But returning after midnight and still no internet or TV, inconvenient. I asked the front desk if I can get a discount due to the lack of stated amenities, to which I was told they were offing snacks. Really? Microwave popcorn is not going to mask the sound of the crying toddler next door. I asked again at checkout to which the person made reference to booking through a third party and not being a Hilton honors member. I was only there for one night and expected to be able to watch tv. If part of the standard amenities are not available, I should not be charged the full price regardless of membership. Not sure if I would recommend.
10
Galen
17 mar 2025
·
Soggiorno di 1 notte
Great Stay Nice Heated Pool for the little one very respectful
Great Stay Nice Heated Pool for the little one very respectful
8
Lois
7 lug 2025
·
Soggiorno di 6 notti
The hotel and staff were great! My 6 night stay was quiet and there is a restaurant within walking distance from the hotel. The hotel has created a friendly family environment with family activities like pool and games. What I didn't like was there was no closet to hang your clothing or drawers to place clothing in. If you prefer living out of your luggage, this would not be an issue for you. There was a small area over the table that the refrigerator sat in where you could hang 6 items.. I felt the smell of anything eaten in the room would be on my hanging clothes. What I didn't like was, there is no microwave in the rooms. If you want to warm your food, you must go to the lobby and place your food in the community microwave. I did not like having to go up and down just to warm my food. Very surprised at a Hilton hotel requiring such nonsense.
The hotel and staff were great! My 6 night stay was quiet and there is a restaurant within walking distance from the hotel. The hotel has created a friendly family environment with family activities like pool and games. What I didn't like was there was no closet to hang your clothing or drawers to place clothing in. If you prefer living out of your luggage, this would not be an issue for you. There was a small area over the table that the refrigerator sat in where you could hang 6 items.. I felt the smell of anything eaten in the room would be on my hanging clothes. What I didn't like was, there is no microwave in the rooms. If you want to warm your food, you must go to the lobby and place your food in the community microwave. I did not like having to go up and down just to warm my food. Very surprised at a Hilton hotel requiring such nonsense.
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Pulizia
Molti ospiti trovano la struttura e le camere molto pulite e ben tenute. Tuttavia, emergono segnalazioni ricorrenti di dettagli trascurati nelle pulizie (capelli, odori, problemi nel bagno) e di pulizie incoerenti o ridotte durante il soggiorno.
Recensioni degli ospiti correlate
10
Srinivas Manoj Kumar
14 lug 2025
·
Soggiorno di 1 notte
Very clean rooms
Very clean rooms
10
Melanie
1 set 2025
·
Soggiorno di 1 notte
Clean, well designed, quiet, comfortable.
Clean, well designed, quiet, comfortable.
6
Terry
29 ott 2025
·
Soggiorno di 1 notte
Black long hair on toilet seat
Black long hair on toilet seat
4
Angela
4 set 2025
·
Soggiorno di 1 notte
The room smelled like mildew and there was a spill when we walked in, as if all surfaces weee not cleaned. The breakfast was very limited and not appetizing.
The room smelled like mildew and there was a spill when we walked in, as if all surfaces weee not cleaned. The breakfast was very limited and not appetizing.
10
Veerappan
20 feb 2025
·
Soggiorno di 3 notti
Great property and wonderful clean rooms. Highly recommend.
Great property and wonderful clean rooms. Highly recommend.
10
FAIZA
3 gen 2025
·
Soggiorno di 2 notti
Friendly staff, room was neat and clean. Check in process was easy and quick.
Friendly staff, room was neat and clean. Check in process was easy and quick.
6
Elisha
10 ago 2025
·
Soggiorno di 1 notte
This is our 2nd stay at this Tru hotel location. We absolutely loved our first stay, so we came back. The room was clean but the bathroom smelled weird and there was yellow droplets on the seat of the toilet - it looked like pee? Had to go out and buy disinfectant products to wipe down the toilet and the shower stall didn’t really look clean either so I cleaned that as well.
This is our 2nd stay at this Tru hotel location. We absolutely loved our first stay, so we came back. The room was clean but the bathroom smelled weird and there was yellow droplets on the seat of the toilet - it looked like pee? Had to go out and buy disinfectant products to wipe down the toilet and the shower stall didn’t really look clean either so I cleaned that as well.
4
Miriam
14 set 2025
·
Soggiorno di 1 notte
Bathroom floors had a lot of hairs. The shower had the corner shelf for shaving leg busted. The front desk lady was too busy on her cell phone when we checked out that she didn’t talk to us outside of asking for our room number. Very rude and unprofessional! She should work instead of being on the cell phone.
Bathroom floors had a lot of hairs. The shower had the corner shelf for shaving leg busted. The front desk lady was too busy on her cell phone when we checked out that she didn’t talk to us outside of asking for our room number. Very rude and unprofessional! She should work instead of being on the cell phone.
8
Douglas
15 set 2025
·
Soggiorno di 1 notte
The property was in what seemed like an industrial area, surrounded by semis. Our sheets smelled like sweat. Bit disappointed.
The property was in what seemed like an industrial area, surrounded by semis. Our sheets smelled like sweat. Bit disappointed.
10
Julie
23 giu 2025
·
Soggiorno di 2 notti
Rooms and public areas very clean. Breakfast had variety of options. Staff was all very pleasant and helpful
Rooms and public areas very clean. Breakfast had variety of options. Staff was all very pleasant and helpful
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Camere
Le camere moderne ed efficienti tendono ad essere piccole con poco spazio per riporre i bagagli; molte sono prive di microonde o macchina da caffè in camera. Il rumore si propaga facilmente attraverso pareti e soffitti sottili e, sebbene molti trovino i letti comodi, altri segnalano materassi morbidi, cigolanti o usurati.
Recensioni degli ospiti correlate
4
Tom
26 set 2024
·
Soggiorno di 3 notti
Thin walls, ceilings, heard tv next to us and footsteps above us during late hours. No couch in the hotel room. Ended up going to another hotel after the first night.
Thin walls, ceilings, heard tv next to us and footsteps above us during late hours. No couch in the hotel room. Ended up going to another hotel after the first night.
10
Claire
23 feb 2025
·
Soggiorno di 3 notti
No dressers in the room to put clothes in - rooms are pretty small
No dressers in the room to put clothes in - rooms are pretty small
8
Ella
23 ott 2025
·
Soggiorno di 4 notti
Room was small but clean. Parking was plentiful. This seemed more like a place for business travelers. Mattress was too soft for our liking. Refrigerator in our room didn't work and breakfast was just okay.
Room was small but clean. Parking was plentiful. This seemed more like a place for business travelers. Mattress was too soft for our liking. Refrigerator in our room didn't work and breakfast was just okay.
4
Dawn
22 ott 2025
·
Soggiorno di 2 notti
Bed was lower quality, the whole bed shook when husband rolled over. The pillows were flat. Over all it was uncomfortable. The room itself was loud. You could hear every step people took from the room above us. The room was also near the hotel washer and dryer which sounded like it was in the room with us.
Bed was lower quality, the whole bed shook when husband rolled over. The pillows were flat. Over all it was uncomfortable. The room itself was loud. You could hear every step people took from the room above us. The room was also near the hotel washer and dryer which sounded like it was in the room with us.
6
Dennis
29 ott 2025
·
Soggiorno di 2 notti
Not enough storage space and beds weren’t all that comfortable
Not enough storage space and beds weren’t all that comfortable
8
Ellen
27 ott 2025
·
Soggiorno di 1 notte
I enjoy your hotel very much but the walls are to thin, I can hear everything
I enjoy your hotel very much but the walls are to thin, I can hear everything
6
Cheri
10 apr 2025
·
Soggiorno di 3 notti
Room space good Shower hot water was just warm, could have been hotter. Had to ask for soap for shower. Did replace clean towels but did not makeup beds. Rooms are a little thin. Could hear person on other side snore. Good location
Room space good Shower hot water was just warm, could have been hotter. Had to ask for soap for shower. Did replace clean towels but did not makeup beds. Rooms are a little thin. Could hear person on other side snore. Good location
6
Heather
16 set 2024
·
Soggiorno di 3 notti
Overall the hotel is great. Very modern and clean but I will say I am not sure if it’s because the rooms are “wood” floor versus carpet but the people above me were extremely loud but it could just be the floors. It did get to the point where I had to call the front desk because it had been a day and a half straight. The woman who answered was courteous and said she would call them but it never changed. But overall, I’d stay here again, just might need stronger ear plugs haha
Overall the hotel is great. Very modern and clean but I will say I am not sure if it’s because the rooms are “wood” floor versus carpet but the people above me were extremely loud but it could just be the floors. It did get to the point where I had to call the front desk because it had been a day and a half straight. The woman who answered was courteous and said she would call them but it never changed. But overall, I’d stay here again, just might need stronger ear plugs haha
6
caryn
21 set 2025
·
Soggiorno di 2 notti
The walls are really thin. Lots of hall and upstairs noise. Convenient and decent coffee. The bed was comfortable.
The walls are really thin. Lots of hall and upstairs noise. Convenient and decent coffee. The bed was comfortable.
8
Lois
7 lug 2025
·
Soggiorno di 6 notti
The hotel and staff were great! My 6 night stay was quiet and there is a restaurant within walking distance from the hotel. The hotel has created a friendly family environment with family activities like pool and games. What I didn't like was there was no closet to hang your clothing or drawers to place clothing in. If you prefer living out of your luggage, this would not be an issue for you. There was a small area over the table that the refrigerator sat in where you could hang 6 items.. I felt the smell of anything eaten in the room would be on my hanging clothes. What I didn't like was, there is no microwave in the rooms. If you want to warm your food, you must go to the lobby and place your food in the community microwave. I did not like having to go up and down just to warm my food. Very surprised at a Hilton hotel requiring such nonsense.
The hotel and staff were great! My 6 night stay was quiet and there is a restaurant within walking distance from the hotel. The hotel has created a friendly family environment with family activities like pool and games. What I didn't like was there was no closet to hang your clothing or drawers to place clothing in. If you prefer living out of your luggage, this would not be an issue for you. There was a small area over the table that the refrigerator sat in where you could hang 6 items.. I felt the smell of anything eaten in the room would be on my hanging clothes. What I didn't like was, there is no microwave in the rooms. If you want to warm your food, you must go to the lobby and place your food in the community microwave. I did not like having to go up and down just to warm my food. Very surprised at a Hilton hotel requiring such nonsense.
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Servizio
Il personale è spesso descritto come cordiale, accogliente e disponibile. Alcuni ospiti segnalano incongruenze, tra cui interazioni lente o scortesi alla reception, errori nella fatturazione/assegnazione della camera e una limitata assistenza nel risolvere i problemi.
Recensioni degli ospiti correlate
2
hyung
31 gen 2024
·
Soggiorno di 1 notte
When we arrived there was no staff at the desk for almost 30 minutes! There were several guests who were waiting to check in, but no one to be found. Despite loud calls for someone to assist us, no one came until almost 30 minutes when the front desk staff finally emerged from the bathroom. Then, the walls and floors are extremely thin, as we were kept up at night from the constant pounding and moaning of someone on the floor above use having sex. Plus you could here the footsteps of people waling around above you. All around a terrible stay!
When we arrived there was no staff at the desk for almost 30 minutes! There were several guests who were waiting to check in, but no one to be found. Despite loud calls for someone to assist us, no one came until almost 30 minutes when the front desk staff finally emerged from the bathroom. Then, the walls and floors are extremely thin, as we were kept up at night from the constant pounding and moaning of someone on the floor above use having sex. Plus you could here the footsteps of people waling around above you. All around a terrible stay!
4
Dena
6 feb 2025
·
Soggiorno di 2 notti
Both at arrival and departure, the staff were on their personal phones and didn’t communicate well with me. I asked for a receipt as I left and was told they only email them. 12 hours later, I still don’t have one. No coffee in the room. Uncomfortable bed and pillows. Dirty office chair in room. Terrible breakfast. I’m supposed to be back next month, but canceled at this hotel.
Both at arrival and departure, the staff were on their personal phones and didn’t communicate well with me. I asked for a receipt as I left and was told they only email them. 12 hours later, I still don’t have one. No coffee in the room. Uncomfortable bed and pillows. Dirty office chair in room. Terrible breakfast. I’m supposed to be back next month, but canceled at this hotel.
10
James
5 ott 2025
·
Soggiorno di 1 notte
Helpful staff, nice room, comfortable bed.
Helpful staff, nice room, comfortable bed.
2
Scott
22 lug 2023
·
Soggiorno di 8 notti
We did not have a good experience at this hotel. We were charged 3 times for our room, and when we complained the desk attendant said she could see we had been charged 3 times, but there was nothing she could do and we would have to ask for the manager during the day. I talked to the manager who said she could not see that we had been overcharged and there was nothing she could do about it. She suggested I call the credit card company and then give the phone to her so she could talk to them. Unprofessional! I called the credit card company later and they suggested I dispute the overcharges and they would credit us back. The manager should have been able to contact the credit card company or look at my hotel account like the night attendant did and see that I had been overcharged. After three nights we asked to have the sheets on our bed changed. The desk attendant said they only change the beds after 5 nights. After 5 nights the sheets were still not changed, the trash was not taken out and the room looked terrible. The walls and ceiling were paper thin. It sounded like the people above us were moving furniture, and we could hear the people having sex on one side of us, and conversation on the other side. The rooms were sparsely furnished with no drawers to put clothes in. The closet consisted of a bar from the ceiling to hang clothes on. This is not the quality one would expect from a hotel in the Hilton line.
We did not have a good experience at this hotel. We were charged 3 times for our room, and when we complained the desk attendant said she could see we had been charged 3 times, but there was nothing she could do and we would have to ask for the manager during the day. I talked to the manager who said she could not see that we had been overcharged and there was nothing she could do about it. She suggested I call the credit card company and then give the phone to her so she could talk to them. Unprofessional! I called the credit card company later and they suggested I dispute the overcharges and they would credit us back. The manager should have been able to contact the credit card company or look at my hotel account like the night attendant did and see that I had been overcharged. After three nights we asked to have the sheets on our bed changed. The desk attendant said they only change the beds after 5 nights. After 5 nights the sheets were still not changed, the trash was not taken out and the room looked terrible. The walls and ceiling were paper thin. It sounded like the people above us were moving furniture, and we could hear the people having sex on one side of us, and conversation on the other side. The rooms were sparsely furnished with no drawers to put clothes in. The closet consisted of a bar from the ceiling to hang clothes on. This is not the quality one would expect from a hotel in the Hilton line.
10
Robert
18 mar 2023
·
Soggiorno di 1 notte
Customer service was top notch. Ralph, the front desk agent that checked me in was very friendly and efficient. He made check in a breeze. He was also very knowledgeable of the area and was able to provide me with several suggestions for activities to do and places to eat near by.
Customer service was top notch. Ralph, the front desk agent that checked me in was very friendly and efficient. He made check in a breeze. He was also very knowledgeable of the area and was able to provide me with several suggestions for activities to do and places to eat near by.
6
Marsha
5 lug 2025
·
Soggiorno di 4 notti
Front desk staff weren’t very friendly. Never said welcome just “you got a reservation?, good morning, or good evening. Breakfast in lobby was sparse no matter what time you went down and not a big selection. Had a waiver that had to be signed at front desk at check in for no loud music or noise after 10pm, no vaping. The need for a waiver had us questioning what type of establishment we had booked. Will not book this property in the future.
Front desk staff weren’t very friendly. Never said welcome just “you got a reservation?, good morning, or good evening. Breakfast in lobby was sparse no matter what time you went down and not a big selection. Had a waiver that had to be signed at front desk at check in for no loud music or noise after 10pm, no vaping. The need for a waiver had us questioning what type of establishment we had booked. Will not book this property in the future.
6
Leslie
20 apr 2025
·
Soggiorno di 2 notti
I didn't like the fact I had a concern and the over night staff was very rude other than that everything else was nice and the other staff
I didn't like the fact I had a concern and the over night staff was very rude other than that everything else was nice and the other staff
10
Jeff
25 apr 2024
·
Soggiorno di 4 notti
Staff is always friendly and know there guests by name.
Staff is always friendly and know there guests by name.
10
steven
25 giu 2023
·
Soggiorno di 1 notte
Very nice new property by Hilton. Very well appointed decor. Very friendly staff especially Desiraye G. For going above and beyond. I arrived about 2 pm ( hour before check in time) the systems were down but she checked me in manually so we could go about our day. Dog friendly property with nice amenities. The free breakfast was adequate. Definitely would stay at these properties again
Very nice new property by Hilton. Very well appointed decor. Very friendly staff especially Desiraye G. For going above and beyond. I arrived about 2 pm ( hour before check in time) the systems were down but she checked me in manually so we could go about our day. Dog friendly property with nice amenities. The free breakfast was adequate. Definitely would stay at these properties again
10
Patrick
19 mar 2025
·
Soggiorno di 1 notte
Friendly and efficient check-in.
Friendly and efficient check-in.
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Posizione
Posizione comoda, appena fuori dalla I‑88, con facile accesso in auto a negozi e ristoranti e, in generale, un ambiente tranquillo. Le opzioni raggiungibili a piedi sono limitate e alcuni ospiti hanno trovato difficile individuare l'ingresso e la segnaletica.
Recensioni degli ospiti correlate
6
MEGAN
26 mar 2025
·
Soggiorno di 5 notti
Great location, just off I-88 and there is a Cracker Barrel behind the property which you could walk to. There are dozens of dining options on 59. The hotel itself is very safe and very clean. Breakfast has a great selection including pancakes, bagels, toast, yogurt, cereal, oatmeal and a daily hot egg and meat option. There is also milk, juice, coffee and hot chocolate. Our disabled room was perfect. There was plenty of room for my son and his wheelchair and the room was very modern. The bed was very comfortable as were the pillows. Extra towels each day were never a problem. The main reason I scored low was due to thin walls. Our first night was great, however, the walls/ceilings are paper thin to the point you can hear what the guest in the next room is saying, should they elevate their voice in the slightest way. Add in a guest that was extremely loud with what sounded like a party going on and it makes for a sleepless night which marked our second night. We did report the noise around 3am to the front desk and although the noise did stop about 90 minutes, I don't know if that's due to the front desk stepping in or simply the guest next door going to sleep. Our third night was sleepless as well as the guest above us on the 4th floor paced ALL night. Every single step could be heard and it was loud and echoed throughout our room. I've never experienced such poor insulation in a hotel before. I'm not sure if I would stay again or book the Fairfield in the same parking lot.
Great location, just off I-88 and there is a Cracker Barrel behind the property which you could walk to. There are dozens of dining options on 59. The hotel itself is very safe and very clean. Breakfast has a great selection including pancakes, bagels, toast, yogurt, cereal, oatmeal and a daily hot egg and meat option. There is also milk, juice, coffee and hot chocolate. Our disabled room was perfect. There was plenty of room for my son and his wheelchair and the room was very modern. The bed was very comfortable as were the pillows. Extra towels each day were never a problem. The main reason I scored low was due to thin walls. Our first night was great, however, the walls/ceilings are paper thin to the point you can hear what the guest in the next room is saying, should they elevate their voice in the slightest way. Add in a guest that was extremely loud with what sounded like a party going on and it makes for a sleepless night which marked our second night. We did report the noise around 3am to the front desk and although the noise did stop about 90 minutes, I don't know if that's due to the front desk stepping in or simply the guest next door going to sleep. Our third night was sleepless as well as the guest above us on the 4th floor paced ALL night. Every single step could be heard and it was loud and echoed throughout our room. I've never experienced such poor insulation in a hotel before. I'm not sure if I would stay again or book the Fairfield in the same parking lot.
10
Paul
6 ott 2024
·
Soggiorno di 1 notte
Very nice hotel. It’s in an industrial park area, so nothing to walk to. I’ve never stayed stayed at a Tru, but liked the amenities.
Very nice hotel. It’s in an industrial park area, so nothing to walk to. I’ve never stayed stayed at a Tru, but liked the amenities.
10
James
2 nov 2024
·
Soggiorno di 1 notte
It is close to freeway 88 and nice outside seating, in the back, to relax.
It is close to freeway 88 and nice outside seating, in the back, to relax.
6
Brian
12 ago 2025
·
Soggiorno di 1 notte
Very average. Does the trick if you just need a place to sleep. There is literally nothing around the building.
Very average. Does the trick if you just need a place to sleep. There is literally nothing around the building.
8
Robert
24 mar 2023
·
Soggiorno di 3 notti
I like the Tru brand--its quirky and a combination of a family-friendly "game-night" vibe set in a modern European setting (at least it reminded me of new hotels in Europe). The staff was friendly and conscientious about meeting your needs. We stayed here to avoid overpriced downtown Chicago hotels while visiting the city. About an hour commute, but easy access and free parking. Too far for CTA, unfortunately, but traffic wasn't awful.
I like the Tru brand--its quirky and a combination of a family-friendly "game-night" vibe set in a modern European setting (at least it reminded me of new hotels in Europe). The staff was friendly and conscientious about meeting your needs. We stayed here to avoid overpriced downtown Chicago hotels while visiting the city. About an hour commute, but easy access and free parking. Too far for CTA, unfortunately, but traffic wasn't awful.
10
Barbara
8 lug 2025
·
Soggiorno di 2 notti
Friendly staff. Property looked fresh and well maintained. Only problem was finding the entrance from the main road!
Friendly staff. Property looked fresh and well maintained. Only problem was finding the entrance from the main road!
8
Anthony
27 gen 2025
·
Soggiorno di 1 notte
Very well kept property. Not right in the mix of things so it was quieter. Close to the Highway.
Very well kept property. Not right in the mix of things so it was quieter. Close to the Highway.
10
Mateen
23 giu 2025
·
Soggiorno di 1 notte
It’s conveniently located off interstate 88
It’s conveniently located off interstate 88
8
Michael D
16 mag 2024
·
Soggiorno di 1 notte
We really just slept after a very busy day in the city. The place was clean and comfortable. Staff was very friendly. Easy access from main roads. Priced fairly.
We really just slept after a very busy day in the city. The place was clean and comfortable. Staff was very friendly. Easy access from main roads. Priced fairly.
10
Jonathan
7 apr 2025
·
Nice property in quiet location.
Nice property in quiet location.
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Ristorazione
La colazione gratuita è un vantaggio, con articoli caldi generalmente decenti e una popolare macchina per pancake. Le esperienze variano, con segnalazioni di poca varietà, affollamento e rifornimento lento, succo di frutta annacquato e orari di inizio ritardati nel fine settimana.
Recensioni degli ospiti correlate
8
Ana
7 ott 2024
·
Soggiorno di 3 notti
Breakfast selection could be better not too much choice quality of food not that great Orange juice was also watered down not good
Breakfast selection could be better not too much choice quality of food not that great Orange juice was also watered down not good
10
Deanna
6 dic 2025
·
Soggiorno di 2 notti
Staff was wonderful, hotel was excellent! Loved the 24 hour coffee/tea/cocoa bar and the breakfast was awesome! Definitely recommend and will be using this hotel next time I’m in the area!
Staff was wonderful, hotel was excellent! Loved the 24 hour coffee/tea/cocoa bar and the breakfast was awesome! Definitely recommend and will be using this hotel next time I’m in the area!
6
Julie
12 ott 2025
·
Soggiorno di 1 notte
Overall it was a good stay. Parking was easy. Location good. Room great! Functional. Loved squeeze bottles of soap, shampoo and lotion. Unhappy that the pool was closed for routine maintainence and was not informed. No notice the day before or upon check in. Ran out of coffee during breakfast. Took quite awhile to replace. Breakfast items not monitored and no one replacing food. Not well organized.
Overall it was a good stay. Parking was easy. Location good. Room great! Functional. Loved squeeze bottles of soap, shampoo and lotion. Unhappy that the pool was closed for routine maintainence and was not informed. No notice the day before or upon check in. Ran out of coffee during breakfast. Took quite awhile to replace. Breakfast items not monitored and no one replacing food. Not well organized.
4
Ariane
20 gen 2025
·
Soggiorno di 1 notte
First of all seemed like a teenage hangout, someone was loud all night in our area. The staff at check-in seemed very dismissive and like she did not want to be there. Not welcoming at all. The room was great. Toiletries in the restroom were great. Shower was nice and hot. Bed was good too. Breakfast was terrible though. No good options. They were out of coffee too. We just ended up leaving and stopping to get something. I would probably stay here again if I had to but would not count on customer service or a hot breakfast.
First of all seemed like a teenage hangout, someone was loud all night in our area. The staff at check-in seemed very dismissive and like she did not want to be there. Not welcoming at all. The room was great. Toiletries in the restroom were great. Shower was nice and hot. Bed was good too. Breakfast was terrible though. No good options. They were out of coffee too. We just ended up leaving and stopping to get something. I would probably stay here again if I had to but would not count on customer service or a hot breakfast.
6
April
31 lug 2025
·
Soggiorno di 3 notti
Check in was easy. The lobby and room were clean and spacious. There were info boards near the elevators that we found helpful. Breakfast day one was fine, but day 2, they were out of breakfast meat and then ran out of eggs. The beds were not comfortable (personal opinion) and VERY squeaky. Any time one of us rolled over, the noise woke the other person. Housekeeping did not make the beds, but did replace towels and empty the trash. Overall, it was ok, but we've always had excellent and comfortable experiences with Hilton properies.
Check in was easy. The lobby and room were clean and spacious. There were info boards near the elevators that we found helpful. Breakfast day one was fine, but day 2, they were out of breakfast meat and then ran out of eggs. The beds were not comfortable (personal opinion) and VERY squeaky. Any time one of us rolled over, the noise woke the other person. Housekeeping did not make the beds, but did replace towels and empty the trash. Overall, it was ok, but we've always had excellent and comfortable experiences with Hilton properies.
10
James
16 mar 2025
·
Soggiorno di 5 notti
Amazing staff and great breakfast options
Amazing staff and great breakfast options
8
Jason
24 giu 2025
·
Soggiorno di 1 notte
Overall was fine. Biggest drawback was the breakfast. Only one waffle maker and took 15 mins to get one waffle with all the people staying
Overall was fine. Biggest drawback was the breakfast. Only one waffle maker and took 15 mins to get one waffle with all the people staying
6
Autumn
20 set 2024
·
Soggiorno di 7 notti
There were high highs and low lows here. The place and the rooms looked great. The overall design of the room was nice because it didn't have those huge desks taking up so much unneeded space. It really made it feel easier to just spread out. The staff was also good and attentive to things which was nice. While the breakfast was included, it was strange because there were almost no toppings for the oatmeal or pancakes and the juices offered were watered down. The location wasn't also really walkable-friendly. Some close places but it felt like this property was pretty away from anything that wasn't the cracker barrel. House keeping seldomly ever popped by also.
There were high highs and low lows here. The place and the rooms looked great. The overall design of the room was nice because it didn't have those huge desks taking up so much unneeded space. It really made it feel easier to just spread out. The staff was also good and attentive to things which was nice. While the breakfast was included, it was strange because there were almost no toppings for the oatmeal or pancakes and the juices offered were watered down. The location wasn't also really walkable-friendly. Some close places but it felt like this property was pretty away from anything that wasn't the cracker barrel. House keeping seldomly ever popped by also.
8
Charles
26 set 2024
·
Soggiorno di 2 notti
I checked in at night and the attendant didn’t know the password to connect to WiFi. Had to go to a coffee shop for a good connection. Website said breakfast started at 6:00. That was not the case for weekends. Didn’t start till 7. Had to go buy breakfast everyday as I had to be at work by then.
I checked in at night and the attendant didn’t know the password to connect to WiFi. Had to go to a coffee shop for a good connection. Website said breakfast started at 6:00. That was not the case for weekends. Didn’t start till 7. Had to go buy breakfast everyday as I had to be at work by then.
10
Julie
23 giu 2025
·
Soggiorno di 2 notti
Rooms and public areas very clean. Breakfast had variety of options. Staff was all very pleasant and helpful
Rooms and public areas very clean. Breakfast had variety of options. Staff was all very pleasant and helpful
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10
Robert
26 ott 2024
·
Soggiorno di 1 notte
Fine
Fine
10
Darryl
18 mag 2026
·
Soggiorno di 2 notti
It was fantastic customer service! The room was clean and the bed was absolutely comfortable! Enjoyed our stay.
It was fantastic customer service! The room was clean and the bed was absolutely comfortable! Enjoyed our stay.
6
Terri
15 mag 2026
·
Soggiorno di 1 notte
Overall, it was meh. The hallway carpets were never vacuumed, and the public trash cans by the elevators- both on our floor and the main floor were overflowing from when we got there until we left the next day. I alerted the front desk but they just thanked me and went back to looking at their phone. The bed was way too soft for our liking, and one of the pillows was lumpy. Also, Hotels.com lists the pet fee as $50, but it’s actually $75. And when we checked in the receptionist chided us for booking through hotels.com and almost didn’t give us a room.
Overall, it was meh. The hallway carpets were never vacuumed, and the public trash cans by the elevators- both on our floor and the main floor were overflowing from when we got there until we left the next day. I alerted the front desk but they just thanked me and went back to looking at their phone. The bed was way too soft for our liking, and one of the pillows was lumpy. Also, Hotels.com lists the pet fee as $50, but it’s actually $75. And when we checked in the receptionist chided us for booking through hotels.com and almost didn’t give us a room.
8
Eileen
9 mag 2026
·
Soggiorno di 4 notti
The room was clean and new, very efficient, without any extra space, and hard floor instead of carpet. But the mattress and pillows were great! We found the breakfast to be above average, and the staff were all very friendly and helpful.
The room was clean and new, very efficient, without any extra space, and hard floor instead of carpet. But the mattress and pillows were great! We found the breakfast to be above average, and the staff were all very friendly and helpful.
10
ANA PAULA
1 mag 2026
·
Soggiorno di 2 notti
Limpo, longe de Chicago, café da manhã ruim .
Limpo, longe de Chicago, café da manhã ruim .
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 23:59
Prima delle 11:00
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 21 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta solo pagamenti con carta di credito; non si accettano contanti
- La struttura è dotata di un estintore antincendio
- I bambini soggiornano gratis se utilizzano i letti esistenti nella camera del genitore o del tutore.
- È possibile richiedere camere attigue o comunicanti (previa disponibilità) contattando la struttura al numero riportato nella conferma della prenotazione.
- Questa struttura è LGBTQ+ friendly e accoglie tutti gli ospiti, senza alcuna distinzione.
- Supplemento per animali domestici: 50 USD ad animale, a soggiorno (max 100 USD a soggiorno)
- Non vengono richiesti supplementi per gli animali di servizio
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Servizio lavanderia
Ascensore
Business center
Cassetta di sicurezza
Servizi fitness
Deposito bagagli
Servizi
Business center
Ascensore
Cassetta di sicurezza
Servizio lavanderia
Deposito bagagli
24-Hour Front Desk
Well-Lit Path to Entrance
Parcheggio
Parking (Self) (free)
Informazioni generali
Colazione gratuita
Coffee/Tea in Common Areas
Smoke-Free Property
Stair-Free Path to Entrance
Wheelchair Accessible (Limited)
Internet
Wi-fi gratuito
Internet (Wired) (free)
Attività
Servizi fitness