Holiday Inn Express & Suites Page - Lake Powell Area by IHG

Check in, we had to wait 10 minutes for staff to arrive as no one was around and no bell to press. I asked for a quiet room away from the lift but was given 141 which was next to the galleried area and we could hear the reception phone going off at night time and people checking in at all hours as it was overlooking the reception area and the noise just echoed loudly. It was really disappointing that the pool was closed as we didn’t realise it was out of season in mid April even though the temperature can get quite hot there. It was our mistake as we hadn’t read about the pool being closed but we booked it especially thinking it had a pool. The room was lovely though very clean and spacious. Breakfast was great with plenty of choice but extremely busy and the poor only staff member there had to constantly fill up and re stock items, she was working really hard. So much plastic was used at breakfast as plates, cutlery and cups all were disposable. Even disposable in the rooms too which is such a shame as plastic is so toxic to humans and the environment. Overall a pleasant stay but would choose a hotel with a pool that was open and request a better room next time. We had a fabulous time though and visited what we planned, Lake Powell, Horseshoe bend and Antelope canyon.

I was unhappy with the website, which said swimming pool for an amenities, but it wasn’t open until the summer. Have I known that I would’ve not booked be careful when you book through third-party.

Clean room, friendly check in, beds okay. A great option for a quick stay

第一天入住時房間淋浴水龍頭卡住打不開，被迫晚上10:30臨時更換房間，櫃檯人員沒有一句抱歉，也沒有任何折扣補貼，所有的東西重新打包換房間，開車八個小時到酒店，衣服都脫了，想洗澡淋浴水龍頭打不開卡住，請問你們這是什麼感覺？而且酒店隔音差聽到樓上走路腳步聲隔壁抽水馬桶洗澡聲，價格不便宜又有品牌的酒店居然是這種服務態度。很想給你一星的，我還是太仁慈了！

Clean and spacious rooms. Friendly staff. Full continental breakfast. It was very comfortable stay.