Funda Hotel

Merkeze yakın, rahatlıkla kalınabilecek bir otel.

Es sind kleine Zimmer mit zwei (Doppelbetten). Safe verriegelt u. konnte nicht geöffnet werden, kleines WC/Duschkabine und Waschbecken. Hand-/Badetücher täglich neu, Klimaanlage funktioniert, Teppichboden ~ wenn man Zimmer nach Abwesenheit/Rückkehr Ausflug wieder betritt, unangenehmer Duft, ähnlich abgestandener Zigaretten. Frühstück I.O. Sehr zuvorkommende, aufmerksame und hilfsbereite Mitarbeiter Reception; u.a. Wird Auto in Hausgarage von Personal eingeparkt und auch hervorgeholt. Hier 5* zu vergeben.

Very disappointing experience. The only positive point of this hotel is its good location. It is advertised as a four-star hotel, but in reality it does not even meet basic standards and feels closer to a one-star property. The staff do not speak English, which made communication very difficult. There was a strong smell of smoke everywhere in the hotel. They changed our room after we complained, but the new room still smelled of smoke. The rooms are very small, very noisy, the beds are uncomfortable, and cleanliness was below acceptable standards. Overall, the hotel did not feel well maintained or welcoming, and it was difficult to rest because of the noise. Breakfast was also disappointing. If you arrive after 8:00 a.m., many plates are empty and the food is not properly refilled, which is unacceptable for a hotel claiming four-star standards. What was even more frustrating was the situation with my family’s reservation. Their booking was non-refundable, but because their flights were cancelled, their travel agency contacted the hotel to request an exceptional gesture such as a partial refund or a voucher. The hotel did not reply, did not show any understanding for the situation, and kept the reservation active. This showed a complete lack of compassion and customer care. I would not recommend this hotel because of the poor service, misleading star rating, lack of communication, uncomfortable conditions, disappointing breakfast, and absence of humanity…

23-25 Nisan arasında Funda Otele misafir oldum. Otel çalışanlarını ve yönetimini başarılı çalışmalarından dolayı kutluyorum. Uçağım erken saatte geldi ve otele erken ulaştım. Yağmur ve fırtınada zor şartlarda ulaşınca sağ olsunlar. Kaydımı hemen tamamlayıp, hemen odayı hazırladılar. Oda tertemizdi. Şehrin çok işlek bir noktasında olmasına rağmen hem etrafta hem de otelde ses yoktu. Kahvaltı oldukça güzeldi, kahvaltı manzarasını anlatmayayım gelin görün bonus olsun :) Çoğu yere ulaşımın başlangıç noktasında bulunuyor. Fiyat performans olarak da makul buldum. Trabzon'u ziyaret edecek eşime dostuma konaklamak için 1.sırada tavsiye edeceğim.

Kahvaltı normal