Atlantica Caldera Palace

We had a wonderful week at the Atlantica Caldera Palace. We stayed in a swim-up room, which was absolutely fabulous and really made our holiday extra special. Overall, the hotel was excellent. There was a great variety of food, restaurants, bars, and pools, and the location is ideal. As it was still early in the season, the hotel wasn’t fully busy yet, and there were some new staff members being trained. Because of this, the check-in experience could have been smoother. The receptionist wasn’t sure where our room was, and we had to call to have our bags brought to the room after waiting about 1.5 hours. We also weren’t given much information about the restaurants or opening times on arrival and had to ask a few times before we got everything we needed. That said, it didn’t affect our overall holiday experience. The general cleanliness of the hotel was very good. On a couple of days, our room wasn’t cleaned to the usual standard, but overall, we really couldn’t fault the place.

Room was excellent

Personnel souriant Chambre propre Formule all inclusive très bien

Das Buffet war ausgiebig uns es gab Themenabende, was für etwas Abwechslung sorgte. Das Zimmer war stets sauber und die Minibar wurde auch täglich befüllt. Pools waren eher kühl (Ende Saison), das Meer hingegen noch sehr angenehm.

Cleaniness was impeccable, pool was freezing