Azra Sultan Hotel&Spa

The hotel was clean, the service was good and the location was close to the attraction areas.

The property was filthy, Shower was disgusting. The bed sheets were stained with urine and hair. We requested replacements and they were just as bad. The staff managed to take one of my cards by mistake and the hotel were denied it until it was returned but cut into pieces. Aircon was rubbish.

The hotel infrastructure is good, although some renovation could be done at least in the room I stayed. And the shuttle had its air-conditionair broken (Please FIX IT, since temperature was around 35ºC!!!). Breakfast was enough (the hotel itself is not big, so I understand they do not offer a huge variety, but still good. From the hotel almost all hot spots are reached by walking a few minutes (Mosques, Markets, Bazaars, etc), and the surroundings offers lots of varieties of food. The staff was awesome. Me and family got sick, but they tried to do whatever was needed so we became comfortable - Thanks guys!!! All in all, I don't regret and would definitely come back.

The only one good thing about this hotel is the staff Very nice and very helpful Everything else is terrible dirty disgusting Towels were dirty with someone's hair on them disgusting worn out old Room is very small On the pictures on the website, this hotel looks really nice but in the real life, it's worse that I have ever seen Brecfast You terrible no many choices the same thing every day Avoid this place if possible there is many better options around in the area

The first few days the air conditioning was not working so I told them had to go to one of the other shops to buy a fan due to heat and one problem when there is a power outage they have no back generator