The Ritz-Carlton, Lake Tahoe
887 $US
/nuit
Moyenne pour septembre
Sélectionnez les dates pour voir les prix et les disponibilités
887 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À The Ritz-Carlton, Lake Tahoe, les prix par nuit s'élèvent en moyenne à 518 $US pendant le mois le moins cher (mai) et à 1 550 $US pendant le mois le plus cher (février), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 1 239 $US |
| février | 1 550 $US |
| mars | 1 220 $US |
| avril | 594 $US |
| mai | 518 $US |
| juin | 777 $US |
| juillet | 1 090 $US |
| août | 1 227 $US |
| septembre | 887 $US |
| octobre | 714 $US |
| novembre | 531 $US |
| décembre | 1 148 $US |
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sept. · 887 $US
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Le plus cher : février (env. 1 550 $US)
Le moins cher : mai (env. 518 $US)
À propos de cet établissement
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. En plus d'un accès direct sur les pistes de ski, ce complexe touristique vou...
Équipements
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. En plus d'un accès direct sur les pistes de ski, ce complexe touristique vous propose 2 piscines extérieures. Parmi les services et équipements offerts par ce complexe touristique vous trouvez également un service de conciergerie, une salle de jeux vidéo et un local à skis. Une navette gratuite vous conduit jusqu'à la plage.
Services de l'établissement
Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un centre d'affaires ouvert 24 h/24 et un service de location de limousines/berlines. Si vous devez organiser une réunion à Truckee, faites confiance à ce complexe touristique qui dispose d'espaces événements mesurant 45442 mètres carrés et comprenant un espace de conférence et 12 des salles de réunion.
Repas
Vous découvrirez de nombreuses spécialités Cuisine californienne proposée par Manzanita, l'un des 3 restaurants de ce complexe touristique ou profitez du service d'étage 24 h/24, idéal pour une soirée cocooning en amoureux ou en solo. Si vous avez un petit creux pendant la journée, vous trouverez aussi un café sur place. Pour bien finir la journée, vous trouverez sur place un bar / salon. Un petit déjeuner composé de spécialités régionales est servi tous les jours de 07 h 00 à 10 h 30 moyennant un supplément.
Chambres
Les 183 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un micro-ondes et une télévision à écran plat. Votre chambre est équipée d'un lit avec surmatelas préparé avec de la literie de qualité supérieure. Les chambres sont dotées d'un balcon ou un patio. Des chaînes numériques sont à votre disposition et vous invitent au divertissement. Les salles de bain une baignoire et une douche séparées comprennent une baignoire relaxante profonde et des articles de toilette de luxe.
Emplacement
En choisissant The Ritz-Carlton, Lake Tahoe à Truckee, vous serez à 20,6 km de Donner Memorial State Park et à 20,7 km de Donner Lake (lac). Ce complexe touristique très pratique pour les familles se trouve à 27 km de Domaine skiable de Tahoe Donner et à 31,2 km de The Links at Everline Golf Course.
À proximité
Forêt nationale de Tahoe(0.1 miles)
Établissement Northstar California Resort(0.1 miles)
The Big Easy Ski Lift(0.8 miles)
Remontée mécanique Big Springs Gondola(1.3 miles)
Highlands Gondola(1.5 miles)
Northstar Golf Course(1.6 miles)
Martis Camp Express Lift(3 miles)
Brockway Summit(3 miles)
Ponderosa Golf Course(5 miles)
North Tahoe Regional Park(5.5 miles)
Old Brockway Golf Course(7.9 miles)
North Shore Parasail(8.8 miles)
Kings Beach State Recreation Area(8.9 miles)
Commercial Row(9 miles)
Plage de Moon Dunes Beach(9 miles)
Aéroport de Truckee Tahoe (TKF)(7 miles)
Aéroport international de Reno-Tahoe (RNO)(43.1 miles)
Aéroport de Lake Tahoe (TVL)(46.9 miles)
Parking
Restaurant
Piscine
Centre d'affaires
Service en chambre
Service de voiturier
Emplacement
13031 Ritz-Carlton Highlands, Northstar, Truckee, Californie, États-Unis d’Amérique
Forêt nationale de Tahoe (0.1 miles)
Établissement Northstar California Resort (0.1 miles)
The Big Easy Ski Lift (0.8 miles)
Remontée mécanique Big Springs Gondola (1.3 miles)
Highlands Gondola (1.5 miles)
Northstar Golf Course (1.6 miles)
Options de chambre
6
Chambre, 1 très grand lit, cheminée, vue montagne
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
455 ft²
Balcon ou terrasseClimatisationChauffageBaignoire profonde
5
Chambre, 1 très grand lit, cheminée
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
455 ft²
Balcon ou terrasseClimatisationChauffageBaignoire profondeCheminée
5
Chambre, 3 chambres, balcon, vue vallée
Détails de la chambre
3× Lits Doubles
Couchages 8
1863 ft²
Balcon ou terrasseSalle à manger séparéeClimatisationChauffageSalon séparéCheminée
8
Chambre, 2 grands lits, vue montagne (Mobility Accessible, Tub)
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
455 ft²
Balcon ou terrasseClimatisationChauffageBaignoire profonde
8
Chambre, 2 grands lits, vue montagne
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
475 ft²
Balcon ou terrasseClimatisationChauffageBaignoire profonde
6
Chambre, 3 chambres, vue montagne
Détails de la chambre
3× Lits Doubles
Couchages 8
1924 ft²
Balcon ou terrasseSalle à manger séparéeClimatisationChauffageSalon séparé
6
Pure Wellness King, Pure Wellness Guest Room, 1 King
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
455 ft²
Balcon ou terrasseClimatisationChauffageBaignoire profonde
4
Chambre, 2 grands lits, cheminée (No View)
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
475 ft²
Balcon ou terrasseClimatisationChauffageBaignoire profondeCheminée
13
Chambre, 4 chambres, balcon, vue montagne
Détails de la chambre
2 Très Grands Lits Doubles
et 3× Grands Lits Doubles
Couchages 8
3407 ft²
Balcon ou terrasseSalle à manger séparéeClimatisationChauffageSalon séparéCheminée
7
Pure Wellness Queen, Pure Wellness Guest Room, 2 Queen
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
475 ft²
Balcon ou terrasseClimatisationChauffageBaignoire profonde
6
Queen Room, Guest Room, 2 Queen, Fireplace
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
475 ft²
Balcon ou terrasseClimatisationChauffageBaignoire profondeCheminée
10
Chambre, 2 chambres, balcon, vue montagne
Détails de la chambre
2 Lits Doubles
Couchages 6
1618 ft²
Balcon ou terrasseSalle à manger séparéeClimatisationChauffageSalon séparé
4
Chambre, 4 chambres
Détails de la chambre
4× Lits Doubles
Couchages 8
2368 ft²
BalconBalcon ou terrasseClimatisationChauffageSalon séparéCheminée
13
Suite Club, 1 chambre, vue montagne
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 4
800 ft²
Balcon ou terrasseClimatisationChauffageSalon séparé
7
Mountain View Corner King, Larger Guest Room, 1 King
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
455 ft²
BalconBalcon ou terrasseClimatisationChauffageBaignoire profonde
4
Chambre, 2 chambres, balcon
Détails de la chambre
2 Lits Doubles
Couchages 6
1625 ft²
BalconBalcon ou terrasseClimatisationChauffageSalon séparéCheminée
11
Suite Signature, 1 chambre
Détails de la chambre
1 Très Grand Lit Double
Couchages 4
1693 ft²
Balcon ou terrasseSalle à manger séparéeClimatisationChauffageSalon séparé
14
Chambre Club, 1 très grand lit, cheminée
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
455 ft²
Balcon ou terrasseClimatisationChauffageBaignoire profondeCheminée
6
Chambre Club, 1 très grand lit, cheminée (Hearing Accessible)
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
455 ft²
Balcon ou terrasseClimatisationChauffageBaignoire profonde
1
Chambre, 4 chambres, non-fumeurs, vue montagne
Détails de la chambre
4× Lits Doubles
Couchages 8
Balcon ou terrasseClimatisationChauffageBaignoire profonde
11
Club Queen Room, Club , Club Guest Room, 2 Queen
Détails de la chambre
1 Lit Double
Couchages 4
475 ft²
Balcon ou terrasseClimatisationChauffageBaignoire profondeCheminée
6
King Room, Guest Room, 1 King, Fireplace
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
455 ft²
Balcon ou terrasseClimatisationChauffageBaignoire profondeCheminée
9
Chambre, 2 grands lits, vue montagne (Mobility Accessible, Roll-In Shower)
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
455 ft²
Balcon ou terrasseClimatisationChauffageBaignoire profonde
8
Suite, 1 chambre, cheminée
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 4
800 ft²
Balcon ou terrasseClimatisationChauffageSalon séparéCheminée
6
Chambre, 2 grands lits, vue montagne (Hearing Accessible)
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
455 ft²
Balcon ou terrasseClimatisationChauffageBaignoire profonde
6
Chambre, 1 très grand lit, cheminée (Mobility Accessible, Roll-in Shower)
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
Balcon ou terrasseClimatisationChauffageBaignoire profonde
6
Chambre, 1 très grand lit, cheminée, vue montagne (Mobility Accessible, Tub)
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
455 ft²
Balcon ou terrasseClimatisationChauffageBaignoire profonde
5
Chambre, 1 très grand lit, cheminée, vue montagne (Hearing Accessible)
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
455 ft²
Balcon ou terrasseClimatisationChauffageBaignoire profonde
Avis des voyageurs
8.7
Fabuleux
Basé sur 616 avis vérifiés
Qui séjourne ici ?
Affaires
13%
Couples
40%
Familles
36%
Groupes
6%
Solo
2%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Ritz-Carlton, Lake Tahoe, les voyageurs apprécient le cadre pittoresque, au pied des pistes, et le personnel particulièrement agréable. Cependant, les commentaires soulignent également des rénovations intermittentes, des équipements limités et des ralentissements de service qui nuisent parfois au séjour confortable et bien aménagé dans l’ensemble.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Ritz-Carlton, Lake Tahoe, les voyageurs apprécient le cadre pittoresque, au pied des pistes, et le personnel particulièrement agréable. Cependant, les commentaires soulignent également des rénovations intermittentes, des équipements limités et des ralentissements de service qui nuisent parfois au séjour confortable et bien aménagé dans l’ensemble.
La commodité du ski in/ski out et le service de ski de qualité sont souvent salués, tandis que certains clients apprécient les chambres spacieuses et les attentions particulières. Les principales sources de frustration incluent les piscines ou les restaurants fermés, le parking avec service coûteux et les frais supplémentaires, un choix limité de restaurants, ainsi que des navettes ou un service de voiturier lents. Attendez-vous à une magnifique station de montagne avec un excellent accès aux pistes, mais avec des équipements et un service variables.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
L'accès ski in/ski out et le service de ski sont appréciés, mais de nombreux clients soulignent des rénovations et des fermetures qui ont limité l'accès aux piscines ou aux options sur place. Le parking avec service obligatoire/coûteux, les foyers payants et une navette limitée ont ajouté des inconvénients.
Avis de voyageur à ce sujet
6
Jeremy
31 mars 2025
·
A séjourné 2 nuits
We came for our 15th wedding anniversary. This would be my 26th Ritz Carlton I've stayed at. For some reason the price point was doubled for the time we selected to stay. Everyone was really nice. The staff was great but I definitely have some grievance. When I checked in I let them know it was a special day for us. I'm a gold bonvoy Marriott member and I'm use to getting upgraded upon arrival. I was told the property wasn't at capacity, but would be later because of the snow. The front desk manager said they gave me an upgrade...but the room was 30 rooms away from the elevator and small. Usually at the 5 star hotels we stay at for our anniversary celebrations they have flowers, cards, candy etc .. comp'd awaiting our arrival. We didn't get anything special like that and I felt slighted. Especially paying over 2k for two nights when the prices now are 500-600 nightly (for this time last week). The thing that made me most upset was upon check in we were told by the front desk that there was a shuttle that goes into Truckee. That it was free by the hotel..... Come to find out it's one man whose the driver for the hundred of people staying at the resort. We waited over 2 hours at one point to get back to our room. It was snowing and I understand it takes time to go up and down the mountain. But seeing this is a 5 star property....you expect more than the average accommodations. The driver was great but you can tell he was overwhelmed and being pressured by the hotel to hurry up.
We came for our 15th wedding anniversary. This would be my 26th Ritz Carlton I've stayed at. For some reason the price point was doubled for the time we selected to stay. Everyone was really nice. The staff was great but I definitely have some grievance. When I checked in I let them know it was a special day for us. I'm a gold bonvoy Marriott member and I'm use to getting upgraded upon arrival. I was told the property wasn't at capacity, but would be later because of the snow. The front desk manager said they gave me an upgrade...but the room was 30 rooms away from the elevator and small. Usually at the 5 star hotels we stay at for our anniversary celebrations they have flowers, cards, candy etc .. comp'd awaiting our arrival. We didn't get anything special like that and I felt slighted. Especially paying over 2k for two nights when the prices now are 500-600 nightly (for this time last week). The thing that made me most upset was upon check in we were told by the front desk that there was a shuttle that goes into Truckee. That it was free by the hotel..... Come to find out it's one man whose the driver for the hundred of people staying at the resort. We waited over 2 hours at one point to get back to our room. It was snowing and I understand it takes time to go up and down the mountain. But seeing this is a 5 star property....you expect more than the average accommodations. The driver was great but you can tell he was overwhelmed and being pressured by the hotel to hurry up.
10
Lin
18 déc. 2023
·
A séjourné 3 nuits
Convenient ski in ski out. Excellent ski valet.
Convenient ski in ski out. Excellent ski valet.
4
Richard
9 août 2025
·
A séjourné 3 nuits
We reserved a "corner view" room with incredible views of the mountainside. Our view was of massive pool construction work accompanied by a LOT of noise. Concrete cutters, jack hammers, etc. The room was uninhabitable, and management should have known that and not put any guest in that room during the construction. They gave us a $300 credit on our $4000 charge. Seriously? Also was greeted with an empty mini-bar. What? There is nothing to do there in the summer. It's a winter resort. Don't go in the summer.
We reserved a "corner view" room with incredible views of the mountainside. Our view was of massive pool construction work accompanied by a LOT of noise. Concrete cutters, jack hammers, etc. The room was uninhabitable, and management should have known that and not put any guest in that room during the construction. They gave us a $300 credit on our $4000 charge. Seriously? Also was greeted with an empty mini-bar. What? There is nothing to do there in the summer. It's a winter resort. Don't go in the summer.
8
caryn
18 août 2025
·
A séjourné 2 nuits
The hotel was beautiful, set back in the trees on the slopes so very quiet and outside of town. The beds/rooms were very comfortable, quiet and spacious. The staff was very nice and welcoming. The only complaint I had was that the main pool/pool restaurant were closed for renovation. This wasn’t noted during booking or on their website. They did offer use of the smaller spa pool with poolside service from another restaurant but it was quite a bit smaller. Overall it was a beautiful stay.
The hotel was beautiful, set back in the trees on the slopes so very quiet and outside of town. The beds/rooms were very comfortable, quiet and spacious. The staff was very nice and welcoming. The only complaint I had was that the main pool/pool restaurant were closed for renovation. This wasn’t noted during booking or on their website. They did offer use of the smaller spa pool with poolside service from another restaurant but it was quite a bit smaller. Overall it was a beautiful stay.
10
Lisa
6 janv. 2025
·
A séjourné 3 nuits
Ski and ski out of the NorthStar
Ski and ski out of the NorthStar
10
Stacy
25 juin 2024
·
A séjourné 3 nuits
Great stay and wonderful service. There were a lot of amenities unavailable and only 1 restaurant open but the staff was wonderful and we thoroughly enjoyed our stay!
Great stay and wonderful service. There were a lot of amenities unavailable and only 1 restaurant open but the staff was wonderful and we thoroughly enjoyed our stay!
6
Steven
24 mai 2024
·
A séjourné 2 nuits
The property is beautifully designed and appointed. Unfortunately, during our stay, extensive remodeling was being done in multiple places, with multiple areas blocked off, making it difficult to get from place to place. It seems they could have done just one place at a time. And the room service charges were absolutely ridiculous, with the add-on charges for delivery, etc. more than doubling the base prices, which were already high.
The property is beautifully designed and appointed. Unfortunately, during our stay, extensive remodeling was being done in multiple places, with multiple areas blocked off, making it difficult to get from place to place. It seems they could have done just one place at a time. And the room service charges were absolutely ridiculous, with the add-on charges for delivery, etc. more than doubling the base prices, which were already high.
10
William Bert
12 juin 2024
·
A séjourné 4 nuits
Loved the property but One important fact was omitted when booking ; $60 per day parking!!😳
Loved the property but One important fact was omitted when booking ; $60 per day parking!!😳
8
Cindy
2 août 2024
·
A séjourné 2 nuits
The staff went above and beyond, from house keeping to the front desk, very professional and caring. The bummer was one of the options to eat meals was under construction.
The staff went above and beyond, from house keeping to the front desk, very professional and caring. The bummer was one of the options to eat meals was under construction.
8
Alla
6 févr. 2025
·
A séjourné 2 nuits
All over is good, but you have to pay for every single step. If you want to seat at fire pit, you should book it and pay a lot of money. All fire pits were reserved, but for 3 days i didn't see and single person seating there.
All over is good, but you have to pay for every single step. If you want to seat at fire pit, you should book it and pay a lot of money. All fire pits were reserved, but for 3 days i didn't see and single person seating there.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Plusieurs commentaires décrivent la propriété et les chambres comme propres et bien entretenues. D'autres signalent des tapis poussiéreux et des problèmes d'entretien tels que des fuites ou des appareils cassés affectant le confort.
Avis de voyageur à ce sujet
10
Suna
27 déc. 2024
·
A séjourné 1 nuit
The staff and service were excellent, and we had a great time. There was a leak in one of the faucets in the bathroom (both handles) which flooded the counter and ruined some make-up materials. Only that was negative. Our room number was 579
The staff and service were excellent, and we had a great time. There was a leak in one of the faucets in the bathroom (both handles) which flooded the counter and ruined some make-up materials. Only that was negative. Our room number was 579
8
Diana
23 oct. 2023
·
A séjourné 1 nuit
The hotel is very outdated with cracks in the bathtub and dusty carpeting - had allergies all night due to the dust. Does not have a 5 star feel, small rooms with tiny balconies with hardly any standing room (no room for chairs or anything). The staff was amazing, especially room service staff, went above and beyond.
The hotel is very outdated with cracks in the bathtub and dusty carpeting - had allergies all night due to the dust. Does not have a 5 star feel, small rooms with tiny balconies with hardly any standing room (no room for chairs or anything). The staff was amazing, especially room service staff, went above and beyond.
10
MARIA
10 août 2025
·
A séjourné 2 nuits
Great ambience. Excellent service. Delicious food. Clean rooms.
Great ambience. Excellent service. Delicious food. Clean rooms.
10
Eyad
23 nov. 2023
·
A séjourné 4 nuits
Excellent, clean and well maintained. The staff is truly wonderful.
Excellent, clean and well maintained. The staff is truly wonderful.
6
Birthe
26 nov. 2023
·
A séjourné 3 nuits
Sadly there was a number of things that did not work in the residence:TV, fireplace, main light switch in bathroom, shower handle, microwave and dishwasher (broken glass in there). For a resort such as The Ritz Carlton this is really not up to standard. Staff was very friendly, but unable to fix these items after multiple attempts. Out of the three days we stayed, we spent more than half a day attempting to fix at least some these things. I would appreciate a partial refund - the property could not do so, since I booked via Orbitz.
Sadly there was a number of things that did not work in the residence:TV, fireplace, main light switch in bathroom, shower handle, microwave and dishwasher (broken glass in there). For a resort such as The Ritz Carlton this is really not up to standard. Staff was very friendly, but unable to fix these items after multiple attempts. Out of the three days we stayed, we spent more than half a day attempting to fix at least some these things. I would appreciate a partial refund - the property could not do so, since I booked via Orbitz.
6
Paul
3 janv. 2024
·
A séjourné 1 nuit
Run down, food off and on...hot main, cold sides (that shouldn't be cold). Screwed up reservation, lost room, tried to fix it...staff was nice, tried their best, were a little green. I don't think I'd book this place again.
Run down, food off and on...hot main, cold sides (that shouldn't be cold). Screwed up reservation, lost room, tried to fix it...staff was nice, tried their best, were a little green. I don't think I'd book this place again.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Certains clients ont trouvé les chambres confortables et spacieuses, avec des mises à niveau occasionnelles. D'autres mentionnent de petites chambres avec de minuscules balcons, de longs trajets jusqu'aux ascenseurs, du bruit de chantier ou une vue obstruée, ainsi que des problèmes dans les chambres comme le chauffage ou des appareils qui ne fonctionnent pas.
Avis de voyageur à ce sujet
6
Jeremy
31 mars 2025
·
A séjourné 2 nuits
We came for our 15th wedding anniversary. This would be my 26th Ritz Carlton I've stayed at. For some reason the price point was doubled for the time we selected to stay. Everyone was really nice. The staff was great but I definitely have some grievance. When I checked in I let them know it was a special day for us. I'm a gold bonvoy Marriott member and I'm use to getting upgraded upon arrival. I was told the property wasn't at capacity, but would be later because of the snow. The front desk manager said they gave me an upgrade...but the room was 30 rooms away from the elevator and small. Usually at the 5 star hotels we stay at for our anniversary celebrations they have flowers, cards, candy etc .. comp'd awaiting our arrival. We didn't get anything special like that and I felt slighted. Especially paying over 2k for two nights when the prices now are 500-600 nightly (for this time last week). The thing that made me most upset was upon check in we were told by the front desk that there was a shuttle that goes into Truckee. That it was free by the hotel..... Come to find out it's one man whose the driver for the hundred of people staying at the resort. We waited over 2 hours at one point to get back to our room. It was snowing and I understand it takes time to go up and down the mountain. But seeing this is a 5 star property....you expect more than the average accommodations. The driver was great but you can tell he was overwhelmed and being pressured by the hotel to hurry up.
We came for our 15th wedding anniversary. This would be my 26th Ritz Carlton I've stayed at. For some reason the price point was doubled for the time we selected to stay. Everyone was really nice. The staff was great but I definitely have some grievance. When I checked in I let them know it was a special day for us. I'm a gold bonvoy Marriott member and I'm use to getting upgraded upon arrival. I was told the property wasn't at capacity, but would be later because of the snow. The front desk manager said they gave me an upgrade...but the room was 30 rooms away from the elevator and small. Usually at the 5 star hotels we stay at for our anniversary celebrations they have flowers, cards, candy etc .. comp'd awaiting our arrival. We didn't get anything special like that and I felt slighted. Especially paying over 2k for two nights when the prices now are 500-600 nightly (for this time last week). The thing that made me most upset was upon check in we were told by the front desk that there was a shuttle that goes into Truckee. That it was free by the hotel..... Come to find out it's one man whose the driver for the hundred of people staying at the resort. We waited over 2 hours at one point to get back to our room. It was snowing and I understand it takes time to go up and down the mountain. But seeing this is a 5 star property....you expect more than the average accommodations. The driver was great but you can tell he was overwhelmed and being pressured by the hotel to hurry up.
10
Suna
27 déc. 2024
·
A séjourné 1 nuit
The staff and service were excellent, and we had a great time. There was a leak in one of the faucets in the bathroom (both handles) which flooded the counter and ruined some make-up materials. Only that was negative. Our room number was 579
The staff and service were excellent, and we had a great time. There was a leak in one of the faucets in the bathroom (both handles) which flooded the counter and ruined some make-up materials. Only that was negative. Our room number was 579
4
Richard
9 août 2025
·
A séjourné 3 nuits
We reserved a "corner view" room with incredible views of the mountainside. Our view was of massive pool construction work accompanied by a LOT of noise. Concrete cutters, jack hammers, etc. The room was uninhabitable, and management should have known that and not put any guest in that room during the construction. They gave us a $300 credit on our $4000 charge. Seriously? Also was greeted with an empty mini-bar. What? There is nothing to do there in the summer. It's a winter resort. Don't go in the summer.
We reserved a "corner view" room with incredible views of the mountainside. Our view was of massive pool construction work accompanied by a LOT of noise. Concrete cutters, jack hammers, etc. The room was uninhabitable, and management should have known that and not put any guest in that room during the construction. They gave us a $300 credit on our $4000 charge. Seriously? Also was greeted with an empty mini-bar. What? There is nothing to do there in the summer. It's a winter resort. Don't go in the summer.
8
caryn
18 août 2025
·
A séjourné 2 nuits
The hotel was beautiful, set back in the trees on the slopes so very quiet and outside of town. The beds/rooms were very comfortable, quiet and spacious. The staff was very nice and welcoming. The only complaint I had was that the main pool/pool restaurant were closed for renovation. This wasn’t noted during booking or on their website. They did offer use of the smaller spa pool with poolside service from another restaurant but it was quite a bit smaller. Overall it was a beautiful stay.
The hotel was beautiful, set back in the trees on the slopes so very quiet and outside of town. The beds/rooms were very comfortable, quiet and spacious. The staff was very nice and welcoming. The only complaint I had was that the main pool/pool restaurant were closed for renovation. This wasn’t noted during booking or on their website. They did offer use of the smaller spa pool with poolside service from another restaurant but it was quite a bit smaller. Overall it was a beautiful stay.
8
Diana
23 oct. 2023
·
A séjourné 1 nuit
The hotel is very outdated with cracks in the bathtub and dusty carpeting - had allergies all night due to the dust. Does not have a 5 star feel, small rooms with tiny balconies with hardly any standing room (no room for chairs or anything). The staff was amazing, especially room service staff, went above and beyond.
The hotel is very outdated with cracks in the bathtub and dusty carpeting - had allergies all night due to the dust. Does not have a 5 star feel, small rooms with tiny balconies with hardly any standing room (no room for chairs or anything). The staff was amazing, especially room service staff, went above and beyond.
6
Teri
22 juil. 2024
·
A séjourné 1 nuit
It was so small you could not even walk out on it.
It was so small you could not even walk out on it.
4
Michelle
11 avr. 2024
·
A séjourné 2 nuits
Not many dining options . Seemed short staffed. Our room had no robes and phone not working. Rooms only had 2 small chairs for seating. Left a day early just not very impressed for what the rates are..
Not many dining options . Seemed short staffed. Our room had no robes and phone not working. Rooms only had 2 small chairs for seating. Left a day early just not very impressed for what the rates are..
10
Mary
6 août 2025
·
A séjourné 1 nuit
Upon check in we were given a complimentary suite upgrade at no additional charge. I was shocked but so pleasantly surprised because the rooms are $900 per night. We definitely got our moneys worth. Suite was fantastic!
Upon check in we were given a complimentary suite upgrade at no additional charge. I was shocked but so pleasantly surprised because the rooms are $900 per night. We definitely got our moneys worth. Suite was fantastic!
6
Birthe
26 nov. 2023
·
A séjourné 3 nuits
Sadly there was a number of things that did not work in the residence:TV, fireplace, main light switch in bathroom, shower handle, microwave and dishwasher (broken glass in there). For a resort such as The Ritz Carlton this is really not up to standard. Staff was very friendly, but unable to fix these items after multiple attempts. Out of the three days we stayed, we spent more than half a day attempting to fix at least some these things. I would appreciate a partial refund - the property could not do so, since I booked via Orbitz.
Sadly there was a number of things that did not work in the residence:TV, fireplace, main light switch in bathroom, shower handle, microwave and dishwasher (broken glass in there). For a resort such as The Ritz Carlton this is really not up to standard. Staff was very friendly, but unable to fix these items after multiple attempts. Out of the three days we stayed, we spent more than half a day attempting to fix at least some these things. I would appreciate a partial refund - the property could not do so, since I booked via Orbitz.
4
Raud
23 janv. 2023
·
A séjourné 2 nuits
Very overpriced. Unreasonable pricing on food as well plus high service add ons and fees. Backyard bbq restaurant took 1 hr for an order of a chicken sandwich, mac and cheese, chicken tenders. Cafe blue salad bowl had an olive pit in it that has likely cracked my tooth for which I now need to get checked. In room heating didn't work. Was cold first night. Second night we had to wake up a few times to turn the fireplace on/off to regulate the temperature. The grounds and views and location on the ski resort is great yes, but overall the place doesn't justify such high nightly rates.
Very overpriced. Unreasonable pricing on food as well plus high service add ons and fees. Backyard bbq restaurant took 1 hr for an order of a chicken sandwich, mac and cheese, chicken tenders. Cafe blue salad bowl had an olive pit in it that has likely cracked my tooth for which I now need to get checked. In room heating didn't work. Was cold first night. Second night we had to wake up a few times to turn the fireplace on/off to regulate the temperature. The grounds and views and location on the ski resort is great yes, but overall the place doesn't justify such high nightly rates.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est fréquemment décrit comme chaleureux, attentionné et allant au-delà des attentes. Les plaintes récurrentes concernent un service lent ou qui ne répond pas (voiturier, navette, bagagiste/ménage) et des erreurs occasionnelles de service.
Avis de voyageur à ce sujet
10
Claus
5 nov. 2025
·
A séjourné 3 nuits
This is truly a 5 star hotel, the property is super nice and the service is amazing. We were debating to stay in South Lake Tahoe but chose this hotel instead and that was absolutely the best decision.
This is truly a 5 star hotel, the property is super nice and the service is amazing. We were debating to stay in South Lake Tahoe but chose this hotel instead and that was absolutely the best decision.
6
Jeremy
31 mars 2025
·
A séjourné 2 nuits
We came for our 15th wedding anniversary. This would be my 26th Ritz Carlton I've stayed at. For some reason the price point was doubled for the time we selected to stay. Everyone was really nice. The staff was great but I definitely have some grievance. When I checked in I let them know it was a special day for us. I'm a gold bonvoy Marriott member and I'm use to getting upgraded upon arrival. I was told the property wasn't at capacity, but would be later because of the snow. The front desk manager said they gave me an upgrade...but the room was 30 rooms away from the elevator and small. Usually at the 5 star hotels we stay at for our anniversary celebrations they have flowers, cards, candy etc .. comp'd awaiting our arrival. We didn't get anything special like that and I felt slighted. Especially paying over 2k for two nights when the prices now are 500-600 nightly (for this time last week). The thing that made me most upset was upon check in we were told by the front desk that there was a shuttle that goes into Truckee. That it was free by the hotel..... Come to find out it's one man whose the driver for the hundred of people staying at the resort. We waited over 2 hours at one point to get back to our room. It was snowing and I understand it takes time to go up and down the mountain. But seeing this is a 5 star property....you expect more than the average accommodations. The driver was great but you can tell he was overwhelmed and being pressured by the hotel to hurry up.
We came for our 15th wedding anniversary. This would be my 26th Ritz Carlton I've stayed at. For some reason the price point was doubled for the time we selected to stay. Everyone was really nice. The staff was great but I definitely have some grievance. When I checked in I let them know it was a special day for us. I'm a gold bonvoy Marriott member and I'm use to getting upgraded upon arrival. I was told the property wasn't at capacity, but would be later because of the snow. The front desk manager said they gave me an upgrade...but the room was 30 rooms away from the elevator and small. Usually at the 5 star hotels we stay at for our anniversary celebrations they have flowers, cards, candy etc .. comp'd awaiting our arrival. We didn't get anything special like that and I felt slighted. Especially paying over 2k for two nights when the prices now are 500-600 nightly (for this time last week). The thing that made me most upset was upon check in we were told by the front desk that there was a shuttle that goes into Truckee. That it was free by the hotel..... Come to find out it's one man whose the driver for the hundred of people staying at the resort. We waited over 2 hours at one point to get back to our room. It was snowing and I understand it takes time to go up and down the mountain. But seeing this is a 5 star property....you expect more than the average accommodations. The driver was great but you can tell he was overwhelmed and being pressured by the hotel to hurry up.
10
MARIA
10 août 2025
·
A séjourné 2 nuits
Great ambience. Excellent service. Delicious food. Clean rooms.
Great ambience. Excellent service. Delicious food. Clean rooms.
6
Ko
2 déc. 2024
·
A séjourné 2 nuits
I would like Ritz Carlton to work harder to improve their guest services past the surface level. We had several issues with their various guest services. We had to call twice, then actually walk down to the concierge to ask for the third time before we got some extra towels. The property has a ski/snowboard boot locker of sorts on the lobby floor - the apparent purpose is to minimize their guest walking around in their ski wear - and they had almost misplaced my snowboard boots and went scrambling around 20 minutes to find them. This ended up costing me some early morning time on the slopes. Their obligatory valet is not great, taking around 20 minutes to get my car. When we were checking out, we called ahead for bell service but they never arrived. Look, it’s nice that there is staff all over the property greeting their guests and I appreciate their courtesy; but you are working with bunch of Silicon Valley engineers who are paying attention about some work being accomplished. I appreciate the politeness, but I wish that they would look into improving their guest services that deliver more tangible results.
I would like Ritz Carlton to work harder to improve their guest services past the surface level. We had several issues with their various guest services. We had to call twice, then actually walk down to the concierge to ask for the third time before we got some extra towels. The property has a ski/snowboard boot locker of sorts on the lobby floor - the apparent purpose is to minimize their guest walking around in their ski wear - and they had almost misplaced my snowboard boots and went scrambling around 20 minutes to find them. This ended up costing me some early morning time on the slopes. Their obligatory valet is not great, taking around 20 minutes to get my car. When we were checking out, we called ahead for bell service but they never arrived. Look, it’s nice that there is staff all over the property greeting their guests and I appreciate their courtesy; but you are working with bunch of Silicon Valley engineers who are paying attention about some work being accomplished. I appreciate the politeness, but I wish that they would look into improving their guest services that deliver more tangible results.
10
Jason
26 sept. 2023
·
A séjourné 5 nuits
I recently had the pleasure of staying at the Ritz Carlton Lake Tahoe, and I must say, it was an absolutely unforgettable experience. From the moment I arrived, I was greeted with warmth and genuine hospitality from the staff. The attention to detail throughout my stay was truly remarkable. Every aspect of the hotel, from the beautifully appointed rooms to the exquisite dining options, showcased a commitment to excellence that is unrivaled. The level of care put into ensuring the comfort and satisfaction of guests was evident in every interaction. The staff at the Ritz Carlton Lake Tahoe went above and beyond to make my stay memorable. Their professionalism, courtesy, and willingness to accommodate any request was truly commendable. It's clear that they take great pride in their work and are dedicated to providing a top-notch experience for their guests. The location itself is a paradise for nature lovers, with breathtaking views and access to a wide range of outdoor activities. Whether you're a skier, hiker, or simply seeking a tranquil retreat, this resort offers something for everyone. I can wholeheartedly recommend the Ritz Carlton Lake Tahoe to anyone seeking a luxurious and unforgettable getaway. This establishment truly sets a standard of excellence in hospitality that is second to none. I'm already looking forward to my next visit!
I recently had the pleasure of staying at the Ritz Carlton Lake Tahoe, and I must say, it was an absolutely unforgettable experience. From the moment I arrived, I was greeted with warmth and genuine hospitality from the staff. The attention to detail throughout my stay was truly remarkable. Every aspect of the hotel, from the beautifully appointed rooms to the exquisite dining options, showcased a commitment to excellence that is unrivaled. The level of care put into ensuring the comfort and satisfaction of guests was evident in every interaction. The staff at the Ritz Carlton Lake Tahoe went above and beyond to make my stay memorable. Their professionalism, courtesy, and willingness to accommodate any request was truly commendable. It's clear that they take great pride in their work and are dedicated to providing a top-notch experience for their guests. The location itself is a paradise for nature lovers, with breathtaking views and access to a wide range of outdoor activities. Whether you're a skier, hiker, or simply seeking a tranquil retreat, this resort offers something for everyone. I can wholeheartedly recommend the Ritz Carlton Lake Tahoe to anyone seeking a luxurious and unforgettable getaway. This establishment truly sets a standard of excellence in hospitality that is second to none. I'm already looking forward to my next visit!
10
vitaly
28 avr. 2024
·
A séjourné 2 nuits
We were celebrating our anniversary and the staff went beyond our expectations, from little gift surprises to everyone being super nice and always helpful. Our 3rd trip here and will definitely be coming back again soon.
We were celebrating our anniversary and the staff went beyond our expectations, from little gift surprises to everyone being super nice and always helpful. Our 3rd trip here and will definitely be coming back again soon.
10
Amanda-Abundio
17 nov. 2024
·
A séjourné 2 nuits
I can’t praise the staff enough, some of the best we’ve ever encountered. Extremely personable and attentive. Everyone went above and beyond! Gorgeous hotel and room. Amazing amenities.
I can’t praise the staff enough, some of the best we’ve ever encountered. Extremely personable and attentive. Everyone went above and beyond! Gorgeous hotel and room. Amazing amenities.
6
Pherlita
26 déc. 2022
·
A séjourné 1 nuit
Location ⭐️⭐️⭐️⭐️ Property ⭐️⭐️⭐️⭐️ Service ⭐️⭐️ From check in 5pm room not ready have to call 3x for extra pillows balcony sliding door knob is missing engineering took 4 hrs to show and fix after calling 2x 80% of staff are interns from another county Good for them. But to pay $1500.00 per night you expect Ritz Sevice Food ⭐️ Christmas buffet $180.00/ea + 20% service charge Food quality was like eating at $20.00buffet Staff’s family was eating there too Staff assigned to the carving station was carrying his baby while at work. Worst Ritz experience
Location ⭐️⭐️⭐️⭐️ Property ⭐️⭐️⭐️⭐️ Service ⭐️⭐️ From check in 5pm room not ready have to call 3x for extra pillows balcony sliding door knob is missing engineering took 4 hrs to show and fix after calling 2x 80% of staff are interns from another county Good for them. But to pay $1500.00 per night you expect Ritz Sevice Food ⭐️ Christmas buffet $180.00/ea + 20% service charge Food quality was like eating at $20.00buffet Staff’s family was eating there too Staff assigned to the carving station was carrying his baby while at work. Worst Ritz experience
2
JAMES
30 juin 2025
·
A séjourné 3 nuits
Deceptive status of the amenities. Not all were operational. Non-responsive staff. Housekeeping didn’t show up until late in the day. Difficulty getting vehicle from mandatory valet. Overpriced menu options. Location was beautiful, but a disappointing experience for what is supposed to be an elite level property.
Deceptive status of the amenities. Not all were operational. Non-responsive staff. Housekeeping didn’t show up until late in the day. Difficulty getting vehicle from mandatory valet. Overpriced menu options. Location was beautiful, but a disappointing experience for what is supposed to be an elite level property.
2
Ankur
28 janv. 2023
·
A séjourné 2 nuits
The housekeeping staff was extremely rude. She stomped into the room and yelled at us when ww asked for fresh towels and for our bins to be emptied claiming she was off duty and the front desk had summoned her 👎terrible experience. Never again. Do not recommend
The housekeeping staff was extremely rude. She stomped into the room and yelled at us when ww asked for fresh towels and for our bins to be emptied claiming she was off duty and the front desk had summoned her 👎terrible experience. Never again. Do not recommend
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
L'emplacement isolé, boisé et au pied des pistes est calme et idéal pour le ski. Il faut compter environ 15 à 20 minutes pour rejoindre le lac/la ville, et certains ont trouvé trompeuses les images du lac ; des retards de navette ont également été signalés.
Avis de voyageur à ce sujet
6
Jeremy
31 mars 2025
·
A séjourné 2 nuits
We came for our 15th wedding anniversary. This would be my 26th Ritz Carlton I've stayed at. For some reason the price point was doubled for the time we selected to stay. Everyone was really nice. The staff was great but I definitely have some grievance. When I checked in I let them know it was a special day for us. I'm a gold bonvoy Marriott member and I'm use to getting upgraded upon arrival. I was told the property wasn't at capacity, but would be later because of the snow. The front desk manager said they gave me an upgrade...but the room was 30 rooms away from the elevator and small. Usually at the 5 star hotels we stay at for our anniversary celebrations they have flowers, cards, candy etc .. comp'd awaiting our arrival. We didn't get anything special like that and I felt slighted. Especially paying over 2k for two nights when the prices now are 500-600 nightly (for this time last week). The thing that made me most upset was upon check in we were told by the front desk that there was a shuttle that goes into Truckee. That it was free by the hotel..... Come to find out it's one man whose the driver for the hundred of people staying at the resort. We waited over 2 hours at one point to get back to our room. It was snowing and I understand it takes time to go up and down the mountain. But seeing this is a 5 star property....you expect more than the average accommodations. The driver was great but you can tell he was overwhelmed and being pressured by the hotel to hurry up.
We came for our 15th wedding anniversary. This would be my 26th Ritz Carlton I've stayed at. For some reason the price point was doubled for the time we selected to stay. Everyone was really nice. The staff was great but I definitely have some grievance. When I checked in I let them know it was a special day for us. I'm a gold bonvoy Marriott member and I'm use to getting upgraded upon arrival. I was told the property wasn't at capacity, but would be later because of the snow. The front desk manager said they gave me an upgrade...but the room was 30 rooms away from the elevator and small. Usually at the 5 star hotels we stay at for our anniversary celebrations they have flowers, cards, candy etc .. comp'd awaiting our arrival. We didn't get anything special like that and I felt slighted. Especially paying over 2k for two nights when the prices now are 500-600 nightly (for this time last week). The thing that made me most upset was upon check in we were told by the front desk that there was a shuttle that goes into Truckee. That it was free by the hotel..... Come to find out it's one man whose the driver for the hundred of people staying at the resort. We waited over 2 hours at one point to get back to our room. It was snowing and I understand it takes time to go up and down the mountain. But seeing this is a 5 star property....you expect more than the average accommodations. The driver was great but you can tell he was overwhelmed and being pressured by the hotel to hurry up.
6
Kyle
22 juin 2025
·
A séjourné 3 nuits
Not the greatest amenities for Summer. A little remote too if you want to be at the Lake. You’re looking at a 15-20 minute ride each way.
Not the greatest amenities for Summer. A little remote too if you want to be at the Lake. You’re looking at a 15-20 minute ride each way.
8
caryn
18 août 2025
·
A séjourné 2 nuits
The hotel was beautiful, set back in the trees on the slopes so very quiet and outside of town. The beds/rooms were very comfortable, quiet and spacious. The staff was very nice and welcoming. The only complaint I had was that the main pool/pool restaurant were closed for renovation. This wasn’t noted during booking or on their website. They did offer use of the smaller spa pool with poolside service from another restaurant but it was quite a bit smaller. Overall it was a beautiful stay.
The hotel was beautiful, set back in the trees on the slopes so very quiet and outside of town. The beds/rooms were very comfortable, quiet and spacious. The staff was very nice and welcoming. The only complaint I had was that the main pool/pool restaurant were closed for renovation. This wasn’t noted during booking or on their website. They did offer use of the smaller spa pool with poolside service from another restaurant but it was quite a bit smaller. Overall it was a beautiful stay.
10
Lisa
6 janv. 2025
·
A séjourné 3 nuits
Ski and ski out of the NorthStar
Ski and ski out of the NorthStar
10
Victoria
20 août 2023
·
A séjourné 5 nuits
a secluded, elegant mountain retreat with a fabulous restaurant, wine selection, pool and spa
a secluded, elegant mountain retreat with a fabulous restaurant, wine selection, pool and spa
10
Jaekwang
9 juil. 2025
·
A séjourné 3 nuits
Loved location
Loved location
10
Hripsime
2 juin 2024
·
A séjourné 2 nuits
The property by itself is 20min far from the lake. The picture of the lake in hotel booking pictures will confuse you, well just letting you know there is no lake or river around the hotel. It’s a totally different Ritz property that you can book separately from the hotel and stay there. They charge $800 per person and it’s only for 24hours or less to spend there. Yes I checked the map as well before I was booking and was wondering how come in the pictures I see lake in front of the hotel but on the map not.
The property by itself is 20min far from the lake. The picture of the lake in hotel booking pictures will confuse you, well just letting you know there is no lake or river around the hotel. It’s a totally different Ritz property that you can book separately from the hotel and stay there. They charge $800 per person and it’s only for 24hours or less to spend there. Yes I checked the map as well before I was booking and was wondering how come in the pictures I see lake in front of the hotel but on the map not.
10
Rui
3 janv. 2022
·
A séjourné 2 nuits
Very convenient for ski and snowboarding
Very convenient for ski and snowboarding
10
Jason
26 sept. 2023
·
A séjourné 5 nuits
I recently had the pleasure of staying at the Ritz Carlton Lake Tahoe, and I must say, it was an absolutely unforgettable experience. From the moment I arrived, I was greeted with warmth and genuine hospitality from the staff. The attention to detail throughout my stay was truly remarkable. Every aspect of the hotel, from the beautifully appointed rooms to the exquisite dining options, showcased a commitment to excellence that is unrivaled. The level of care put into ensuring the comfort and satisfaction of guests was evident in every interaction. The staff at the Ritz Carlton Lake Tahoe went above and beyond to make my stay memorable. Their professionalism, courtesy, and willingness to accommodate any request was truly commendable. It's clear that they take great pride in their work and are dedicated to providing a top-notch experience for their guests. The location itself is a paradise for nature lovers, with breathtaking views and access to a wide range of outdoor activities. Whether you're a skier, hiker, or simply seeking a tranquil retreat, this resort offers something for everyone. I can wholeheartedly recommend the Ritz Carlton Lake Tahoe to anyone seeking a luxurious and unforgettable getaway. This establishment truly sets a standard of excellence in hospitality that is second to none. I'm already looking forward to my next visit!
I recently had the pleasure of staying at the Ritz Carlton Lake Tahoe, and I must say, it was an absolutely unforgettable experience. From the moment I arrived, I was greeted with warmth and genuine hospitality from the staff. The attention to detail throughout my stay was truly remarkable. Every aspect of the hotel, from the beautifully appointed rooms to the exquisite dining options, showcased a commitment to excellence that is unrivaled. The level of care put into ensuring the comfort and satisfaction of guests was evident in every interaction. The staff at the Ritz Carlton Lake Tahoe went above and beyond to make my stay memorable. Their professionalism, courtesy, and willingness to accommodate any request was truly commendable. It's clear that they take great pride in their work and are dedicated to providing a top-notch experience for their guests. The location itself is a paradise for nature lovers, with breathtaking views and access to a wide range of outdoor activities. Whether you're a skier, hiker, or simply seeking a tranquil retreat, this resort offers something for everyone. I can wholeheartedly recommend the Ritz Carlton Lake Tahoe to anyone seeking a luxurious and unforgettable getaway. This establishment truly sets a standard of excellence in hospitality that is second to none. I'm already looking forward to my next visit!
10
Brenda
13 sept. 2024
·
A séjourné 3 nuits
The place was beautiful
The place was beautiful
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
De nombreux clients ont apprécié une cuisine savoureuse et une sélection de vins exceptionnelle. D'autres ont trouvé les options limitées pendant la construction, avec des prix/frais élevés, une qualité inégale et de longues attentes.
Avis de voyageur à ce sujet
10
Karen
7 févr. 2022
·
A séjourné 2 nuits
The staff at this location go above and beyond and most of them are yearly staff that haven't worked at the hotel prior. Many come from out of the country and are extremely customer service oriented. So great to see the Ritz investing in their staff. Wish the Manzanita was open earlier but food was excellent.
The staff at this location go above and beyond and most of them are yearly staff that haven't worked at the hotel prior. Many come from out of the country and are extremely customer service oriented. So great to see the Ritz investing in their staff. Wish the Manzanita was open earlier but food was excellent.
10
MARIA
10 août 2025
·
A séjourné 2 nuits
Great ambience. Excellent service. Delicious food. Clean rooms.
Great ambience. Excellent service. Delicious food. Clean rooms.
10
Victoria
20 août 2023
·
A séjourné 5 nuits
a secluded, elegant mountain retreat with a fabulous restaurant, wine selection, pool and spa
a secluded, elegant mountain retreat with a fabulous restaurant, wine selection, pool and spa
10
Stacy
25 juin 2024
·
A séjourné 3 nuits
Great stay and wonderful service. There were a lot of amenities unavailable and only 1 restaurant open but the staff was wonderful and we thoroughly enjoyed our stay!
Great stay and wonderful service. There were a lot of amenities unavailable and only 1 restaurant open but the staff was wonderful and we thoroughly enjoyed our stay!
4
Michelle
11 avr. 2024
·
A séjourné 2 nuits
Not many dining options . Seemed short staffed. Our room had no robes and phone not working. Rooms only had 2 small chairs for seating. Left a day early just not very impressed for what the rates are..
Not many dining options . Seemed short staffed. Our room had no robes and phone not working. Rooms only had 2 small chairs for seating. Left a day early just not very impressed for what the rates are..
8
Cindy
2 août 2024
·
A séjourné 2 nuits
The staff went above and beyond, from house keeping to the front desk, very professional and caring. The bummer was one of the options to eat meals was under construction.
The staff went above and beyond, from house keeping to the front desk, very professional and caring. The bummer was one of the options to eat meals was under construction.
10
Kristen
30 avr. 2025
·
A séjourné 2 nuits
WONDERFUL- The best service and the most beautiful place! The food was amazing too.
WONDERFUL- The best service and the most beautiful place! The food was amazing too.
4
Raud
23 janv. 2023
·
A séjourné 2 nuits
Very overpriced. Unreasonable pricing on food as well plus high service add ons and fees. Backyard bbq restaurant took 1 hr for an order of a chicken sandwich, mac and cheese, chicken tenders. Cafe blue salad bowl had an olive pit in it that has likely cracked my tooth for which I now need to get checked. In room heating didn't work. Was cold first night. Second night we had to wake up a few times to turn the fireplace on/off to regulate the temperature. The grounds and views and location on the ski resort is great yes, but overall the place doesn't justify such high nightly rates.
Very overpriced. Unreasonable pricing on food as well plus high service add ons and fees. Backyard bbq restaurant took 1 hr for an order of a chicken sandwich, mac and cheese, chicken tenders. Cafe blue salad bowl had an olive pit in it that has likely cracked my tooth for which I now need to get checked. In room heating didn't work. Was cold first night. Second night we had to wake up a few times to turn the fireplace on/off to regulate the temperature. The grounds and views and location on the ski resort is great yes, but overall the place doesn't justify such high nightly rates.
6
Pherlita
26 déc. 2022
·
A séjourné 1 nuit
Location ⭐️⭐️⭐️⭐️ Property ⭐️⭐️⭐️⭐️ Service ⭐️⭐️ From check in 5pm room not ready have to call 3x for extra pillows balcony sliding door knob is missing engineering took 4 hrs to show and fix after calling 2x 80% of staff are interns from another county Good for them. But to pay $1500.00 per night you expect Ritz Sevice Food ⭐️ Christmas buffet $180.00/ea + 20% service charge Food quality was like eating at $20.00buffet Staff’s family was eating there too Staff assigned to the carving station was carrying his baby while at work. Worst Ritz experience
Location ⭐️⭐️⭐️⭐️ Property ⭐️⭐️⭐️⭐️ Service ⭐️⭐️ From check in 5pm room not ready have to call 3x for extra pillows balcony sliding door knob is missing engineering took 4 hrs to show and fix after calling 2x 80% of staff are interns from another county Good for them. But to pay $1500.00 per night you expect Ritz Sevice Food ⭐️ Christmas buffet $180.00/ea + 20% service charge Food quality was like eating at $20.00buffet Staff’s family was eating there too Staff assigned to the carving station was carrying his baby while at work. Worst Ritz experience
6
Paul
3 janv. 2024
·
A séjourné 1 nuit
Run down, food off and on...hot main, cold sides (that shouldn't be cold). Screwed up reservation, lost room, tried to fix it...staff was nice, tried their best, were a little green. I don't think I'd book this place again.
Run down, food off and on...hot main, cold sides (that shouldn't be cold). Screwed up reservation, lost room, tried to fix it...staff was nice, tried their best, were a little green. I don't think I'd book this place again.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Garren
16 déc. 2021
·
A séjourné 1 nuit
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10
Alla
27 juin 2026
·
A séjourné 3 nuits
Very friendly staff and amazing hotel. I recommend this place. Amazing vacation
Very friendly staff and amazing hotel. I recommend this place. Amazing vacation
4
Lindsey
7 juin 2026
·
A séjourné 3 nuits
Room was beautiful. Dining was awful. Bland food and terrible service. Front desk was not knowledgeable about things to do in the area. Went on the onsite hike and trail was not well marked. Off duty employees said they hadn’t gotten around to the t yet. Very underwhelmed by the resort
Room was beautiful. Dining was awful. Bland food and terrible service. Front desk was not knowledgeable about things to do in the area. Went on the onsite hike and trail was not well marked. Off duty employees said they hadn’t gotten around to the t yet. Very underwhelmed by the resort
10
Dennis
3 juin 2026
·
A séjourné 2 nuits
Excellent place to stay
Excellent place to stay
10
Vikram
31 mai 2026
·
A séjourné 2 nuits
Fabulous view. Great service. Tryout there new Mexican restaurant hidden in the side . Ask for Guided hiking tours. They arranged sailing for us as well. It from anywhere and everything. I will strongly advise to rent a car at the airport. Keep it up team Ritzy.
Fabulous view. Great service. Tryout there new Mexican restaurant hidden in the side . Ask for Guided hiking tours. They arranged sailing for us as well. It from anywhere and everything. I will strongly advise to rent a car at the airport. Keep it up team Ritzy.
Politiques de l’établissement
Arrivée
Départ
De 17:00 à 00:00
Avant 11:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-17: 1735.3586339736328USD
- 2026-09-18: 2167.5347888917236USD
- 2026-09-19: 2333.976652432617USD
- 2026-09-20: 829.5502483679809USD
- 2026-09-21: 1052.1479343971557USD
- 2026-09-22: 1278.4402631282958USD
- 2026-09-23: 1407.911456863037USD
- 2026-09-24: 1004.8603474209594USD
- 2026-09-25: 1613.431991581787USD
- 2026-09-26: 1565.1280292849121USD
- 2026-09-27: 766.9019133786621USD
- 2026-09-28: 1090.85854962854USD
- 2026-09-29: 778.6322690806275USD
- 2026-09-30: 1008.2763382098999USD
- 2026-10-01: 1052.0597915491333USD
- 2026-10-02: NO DATA
- 2026-10-03: NO DATA
- 2026-10-04: 698.5427906541138USD
- 2026-10-05: 708.1313031754761USD
- 2026-10-06: 759.1789042981567USD
- 2026-10-07: 1535.8776359908447USD
- 2026-10-08: 1492.0995076567383USD
- 2026-10-09: 1493.9464436455078USD
- 2026-10-10: 1512.2225618997802USD
- 2026-10-11: 704.2967389572143USD
- 2026-10-12: 866.2585916057739USD
- 2026-10-13: 971.9779503010253USD
- 2026-10-14: 926.5773069179077USD
- 2026-10-15: 749.7384409324951USD
- 2026-10-16: 718.198225367981USD
- 2026-10-17: 717.4745151317138USD
- 2026-10-18: 677.2284066456299USD
- 2026-10-19: 689.5096201148071USD
- 2026-10-20: 694.2731875301513USD
- 2026-10-21: 672.8862152938842USD
- 2026-10-22: 654.5670065375976USD
- 2026-10-23: 757.9247254590454USD
- 2026-10-24: 644.8456491514893USD
- 2026-10-25: 702.8493885505371USD
- 2026-10-26: 696.6925615700683USD
- 2026-10-27: 707.4184531470337USD
- 2026-10-28: 696.6925615700683USD
- 2026-10-29: 707.4184531470337USD
- 2026-10-30: 779.050492180664USD
- 2026-10-31: 707.4184531470337USD
- 2026-11-01: 677.2284066456299USD
- 2026-11-02: 689.5096201148071USD
- 2026-11-03: 677.3871758774413USD
- 2026-11-04: 667.5286996093139USD
- 2026-11-05: 672.8862152938842USD
- 2026-11-06: 758.070742704895USD
- 2026-11-07: 667.5286996093139USD
- 2026-11-08: 617.8421277575683USD
- 2026-11-09: 626.9369562509766USD
- 2026-11-10: 622.9511899134521USD
- 2026-11-11: 626.9369562509766USD
- 2026-11-12: 626.9369562509766USD
- 2026-11-13: 630.5337870166626USD
- 2026-11-14: 622.9511899134521USD
- 2026-11-15: 611.2968556662597USD
- 2026-11-16: 626.9369562509766USD
- 2026-11-17: 626.9369562509766USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et une carte de crédit peuvent être demandées à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Pour les massages et les soins spa, les réservations doivent être effectuées en contactant ce complexe touristique avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- L'hébergement est gratuit pour les enfants âgés de 13 ans ou moins qui occupent la même chambre que leurs parents ou tuteurs et qui utilisent la literie déjà en place.
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- Accès aux chambres possible à l'aide d'un appareil mobile.
- Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).
- Le petit déjeuner composé de spécialités régionales coûte entre 55 USD et 150 USD environ par adulte et entre 30 USD et 75 USD environ par enfant.
- Wi-Fi dans la chambre : 5.99 USD par nuit (le tarif peut varier)
- Service de voiturier : 65 USD par nuit
- Animaux de compagnie : 200 USD par hébergement et par séjour
- Les animaux d'assistance ne sont soumis à aucuns frais.
- Micro-ondes dans la chambre : 40 USD par jour
- Lit d'appoint : 120.0 USD par nuit
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Piscine
Centre d'affaires
Service en chambre
Service de voiturier
Services
Centre d'affaires
Ménage
Salle de banquet
Service de change
Coffre-fort
Distributeur automatique de billets
Location de vélos
Consigne à bagage
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Concierge Services
Rangement d'articles de ski
Activités
Piscine
Jardin
Cyclisme
Pêche
Équitation
Canoë
Randonnée
Piscine extérieure
Musique live
Bicycle Tour Information
Outdoor Fireplace
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Jacuzzi/Bain à remous
Hammam
Massage
Spa et centre de bien-être
Soins corporels
Soins pour le visage
Club pour enfants
Aire de pique nique/Tables
Petit-déjeuner en chambre
Chambres hypoallergéniques
Chambre familiale
Beach Sun Loungers
Parking
Parking
Service de voiturier
Station de recharge pour véhicule électrique
Area Shuttle (free)
Parking Onsite
Connexion Internet
Wi-fi gratuit