North Star Cottage

This place was much, much better than people rate it. It’s a cute little cabin -- clean and cozy. Parking was easy, and the surrounding area is beautiful. My only complaint was that the shower water temperature was hard to get just right. Otherwise, it was perfect

Wonderfully serene. The cottage was clean and comfortable. Parking was right next to the cottage. It's not far to the next town, so shopping isn't hard either. The valley behind the cottages goes right up to the glacier.

Beautiful mountain and ocean views! Clean and cozy cottage.

The cabin was large, spacious, and clean. Beds were comfortable and private with 2 separate bedrooms. We enjoyed our stay here and would highly recommend this property.

It is a clean and comfortable place with a kitchen which is very convenient. The view is nice too. There was enough hot water for all of us (4 in all) to have showers. The staff was friendly and helpful.

Clean bathroom, great views

The views around the property were grand. It is an amazing property nestled at the base of some mountains. The best thing is the view of the mountain in the morning. Only two concerns; we came very late after hours and it was hard to get the access code by messaging and calling; and there was a used makeup sponge left in the bathroom.

Great accommodation. Smooth and easy check in. Clean. Friendly.

While international understand this is a cottage, the service was horrible. We stayed 2 nights- we were not provided with toilet paper or paper towels and the sheets were dirty. If this was an inexpensive option I wouldn’t have complained-however this was the most expensive place we stayed and the worst conditions

The bathroom was not in a great condition. No instructions given to operate the thermostat.

The cottage was a perfect spot to stay just outside Vik. We spent 2 days on the South Coast and although we had a very short visit, the cottage was comfortable, clean and quiet.

The cottage is located in a very quiet and peaceful area among other cottages, which we appreciated. Check-in was generally easy, and the instructions with the entry code were sent in advance. However, there was some miscommunication during arrival. I arrived around 3:30 PM (check-in was at 4:00 PM) and spoke with someone at the main house, which seems to function like a reception. (Or at least I thought bc it had signs and said ‘Reception’. I asked if I could check in early or drop off my bags and he said if I had the email with the code, then I could. Perhaps this was the miscommunication and he may have thought I was asking how to get in? Moments later, a teenager from another house on the property came out and rather aggressively told us that the cottage wasn’t ready and we couldn’t enter, so we left immediately and returned later that evening after dinner. That night, we encountered an issue with the shower: the water temperature fluctuated dramatically from scalding hot to cold within seconds. My husband was even burned on the shoulder by the hot water. I contacted the host right away, but unfortunately, I never received a response — even a week later. I even sent a message to advise that the bathroom hand soap bottle was empty and no response either. There were also multiple flies trapped inside the cottage when we arrived too. Overall, the location is quiet and has potential, but the communication, cleanliness, and maintenance left a lot to be desired.

WiFi does not work …everything else works great

Kitchen had great options but we didn't use them. Location was nice, good amount of space in cabin. The bathroom and bedroom doors close tough. The shower was scalding hot and wouldnt seem to adjust cooler. I would stay again!

Te cottage has been updated and is okay for one night. The electrical outlets are on the floor making it pretty difficult to make coffee or use the toaster. I had to put things on the floor and then put them up on the counter. Not sure if I would stay again or not.

Cabin was relatively newly built - very basic but practical. Servicable kitchen, beds were comfortable, heat worked,etc. Only complaint was the shower - it would run fine (bordering on scalding) for a while, then the hot water would abruptly cut out. Happened once every 1-2 minutes. There was no answer on the phone line we received from Expedia.

Basic accommodation nearby many great sites. A tight fit for 4 people, but got a good nights rest. Cons: Most windows don't open, very few hooks, view from front porch is of a large number of new small huts.

We got into our cabin with ease with the door code provided. Our cabin was hot inside so we tried to open doors and windows to learn that only one window would open. All of the other windows had had their handles removed to open and/or were screwed shut from the outside. We later found that this may be because our windows would leak during the rain. So I would not leave anything on the floor that would absorb water, our belongings were soaked by morning. We had requested 2 twin beds but this was not honored, which totally happens. The room was very clean. We would have loved to have a curtain on the front door window as one of the beds was visible through this. The outlets are on the floor in the kitchen so be prepared if you are not mobile. The shower did switch between hot and cold frequently and was startling. The drain was also very slow so you had to watch to make sure the base of the shower wasn't getting too full. By far our biggest complaint was that there was a turndown service without us knowing. Typically, when staying at locations like this the host does not come in daily. Especially when we were only staying for 2 nights. This would have just been nice to know before leaving some of our belongings here. The area was beautiful and gave us the chance to catch a little bit of the northern lights. Cell phone service was not great and there is no wifi so just be prepared! I would stay here again despite the few negatives!

Nice location No kitchen outlets except on floor Very inexpensive plates chairs etc. Very expensive, needs upgrading

When we got there the cabin was excessively hot to the point we had to open every door and window in the middle of a rainstorm. We discovered we had no knob on the heat to adjust it and it was unbearably hot. After multiple frustrating conversations with “maintenance” we convinced them to turn off the heat completely at which point it became bearable. The next morning the shower was either ice cold or hot as lava. No in between. The location was great. If the heat and water had any in between it would have been a great cabin. Overall pretty frustrating and not worth the cost.

Hotels.com videresendte ikke innsjekk info og koder som avtalt.. Men utleier var tilgjengelig på telefon. Hytta var bra, men ingen vindu kunne åpnes. Sikkert pga sterke vinder. Litt ustabil varme i dusjen, som gikk fra veldig varmt til veldig kaldt. Helt OK hytte, man reiser ikke til Island for å bo sitte inne i en hytte. Helt OK for enkel overnatting. Bruker den gjerne igjen. Fantastisk plassering, nær fosser, resturant og bakeri. relativt nær Vik.

Loved the location and the views - the best place we stayed in during our week of travel and we stayed at 3 different spots. PROS: location, entire cottage to yourself, separate bedroom for kids or adults, front porch to sit on and enjoy the views, great kitchenette with a small table and 4 chairs to sit at, easy enough check-in, good hot water CONS: wifi was terrible (but okay T-mobile service worked most of the time), the bathroom window didn't open to air out steam from shower or anything else for that matter and didn't have a shade or blind to block out the sun (need this for summer!), also needed a blind or shade for front door diamond window esp if sleeping in the main area bed (we used a towel and hung in doorframe), not enough hooks to hang jackets or wet towels or both! (i think there were 2 in the bedroom in the entire cabin and with the inconsistent weather you could have a fleece, raincoat, and down puffer jacket in one trip!, pricey overall a great place to crash and have a 'home' to go to - would recommend.

I do not recommend it, very bad communication, I informed them in time that I could not arrive before 9:00 p.m. to check in because it was far away, they sent an email saying that it could not be done later, I asked for their support and they sent a code, I asked them to explain to me How to access and the location because the app did not open in Google Maps, I sent 5 messages and they never responded again, they were supposed to be there until 9:00 p.m. I arrived as quickly as I could without having dinner and they couldn't get there on time at 8:40 p.m. THERE WAS NO ONE and they never responded to my messages, bad place, bad communication, bad service

Nel complesso la struttura è carina, fornita di due stanze, una zona cucina e un bagno privato. Alcune finestre sono rotte e non si possono aprire. La parte peggiore è la comunicazione con la struttura, che ho contattato più volte pochi giorni prima del check-in per chiedere alcune informazioni e da cui non ho MAI ricevuto risposta. Subito dopo aver fatto la prenotazione mi era arrivato un messaggio automatico che diceva che avrei ricevuto le informazioni per il check-in 24 ore prima del mio arrivo. Queste informazioni mi sono arrivate il giorno stesso dopo le 16.00 (orario iniziale del check-in) solo dopo averli contattati 2 volte sulla chat di Expedia e cercato di chiamarli telefonicamente da più numeri di telefono almeno 25 volte (non ho ricevuto mai risposta ovviamente). Ho dovuto anche contattare Expedia (a cui faccio i miei complimenti, uno staff veramente gentile e rapido) che si è presa carico di contattarli al posto mio e di trovare una sistemazione alternativa a loro spese nell’eventualità in cui la struttura non mi avesse fornito il codice di check-in (ovviamente non hanno risposto nemmeno a loro). Il codice alla fine è arrivato, ma senza nemmeno un messaggio di scuse a seguito dei 2 messaggi, delle 3 mail (mie e di Expedia) e delle 20 telefonate mai risposte. Se non volete vivere la vostra vacanza nell’ansia più totale di non sapere dove andare a dormire vi prego di non prenotare qui.

Great accommodation. Smooth and easy check in. Clean. Friendly.

We had to wait for almost one hour to get the code. Please make sure you get the code to open the main door. Main room heater was not working. But manager came and gave us a small heater for the night.

The landlady or other manager did NOT appreciate me calling for check in instructions as per their first email. They eventually do email you a cottage and a door code. The cottage I had (#105) does have a hot plate, toaster, plates, cups -- but the outlets are all on the floor. The shower is very hit and miss - pulses cold, then warm. It is easy to accidentally scald yourself. Oh, we also ran out of toilet paper as well. You do overlook a pretty hillside, though.

We were not able to stay as I never received instruction on where and what is our accommodation. And you don’t have anybody to attend to your guest in cases like mine when you missed sending me the email.

The only issue was checking in. I didn’t have my code which was supposed to be emailed to me or the cottage number. That caused me a lot of stress because we were almost late arriving.

We did not receive an email with check inn details. Staf could not be reached, not by phone and no answer on email. The cottage is outdated and too cold inside. You can feel the wind inside! Good location but ridiculously overpriced and non-exisiting communication. No wifi available. Avoid this place!

The cottage is located in a very quiet and peaceful area among other cottages, which we appreciated. Check-in was generally easy, and the instructions with the entry code were sent in advance. However, there was some miscommunication during arrival. I arrived around 3:30 PM (check-in was at 4:00 PM) and spoke with someone at the main house, which seems to function like a reception. (Or at least I thought bc it had signs and said ‘Reception’. I asked if I could check in early or drop off my bags and he said if I had the email with the code, then I could. Perhaps this was the miscommunication and he may have thought I was asking how to get in? Moments later, a teenager from another house on the property came out and rather aggressively told us that the cottage wasn’t ready and we couldn’t enter, so we left immediately and returned later that evening after dinner. That night, we encountered an issue with the shower: the water temperature fluctuated dramatically from scalding hot to cold within seconds. My husband was even burned on the shoulder by the hot water. I contacted the host right away, but unfortunately, I never received a response — even a week later. I even sent a message to advise that the bathroom hand soap bottle was empty and no response either. There were also multiple flies trapped inside the cottage when we arrived too. Overall, the location is quiet and has potential, but the communication, cleanliness, and maintenance left a lot to be desired.

I did not get email from the property informing me about check-in instructions as indicated in the booking confirmation email. The cottages (North Star) do not have a common reception desk and check-in instructions are to be provided by email. When called myself and also got involved the Avion RBC visa representative, using the phone number for North Star Cottage many times, no one picked up the phone. I did not take a risk to drive all way from Keflavik to the cottage as originally planned as I did not have on hand check in details. I did not want to put at risk my family of not being able to check in and being stagnant in the Southern part of Iceland. I had to change all my travel arrangements which ruined all my dreams when I was planning to travel to Iceland. Whoever owns the property, is not reliable at all. I strongly recommend to take down this cottage from the booking options through RBC Avion, as the cottage is very poorly managed and this can compromise Avion services. I am very disappointed. As suggested by the RBC Avion representative, I am going to file a claim and request reimbursement for all additional costs I had to pay out of pocket associated with this issue.

Beautiful mountain and ocean views! Clean and cozy cottage.

Cool little cottage in a great rural location. Not far from Vik but felt secluded.

Wonderfully serene. The cottage was clean and comfortable. Parking was right next to the cottage. It's not far to the next town, so shopping isn't hard either. The valley behind the cottages goes right up to the glacier.

Lovely cabins in a quiet area. We had a very comfortable sleep and a welcome departure after staying in noisier hotels.

Beautiful surrounding area. Condition of cottage was actually better than I expected, with many kitchen appliances included.

The property was clean, quiet and the area was picturesque. However, even though the property was just off a major roadway, we had some difficulty in locating it. What little signage existed was small and hard to read, especially for those of us who were first time visitors to Iceland.

Beautiful view of the mountains nearby. Also, there is a 2 km hike to an outdoor hot springs.

We loved our stay. The cabin had a kitchenette with hot plate, toaster, microwave, plates, cups, utinsels for 4, it was perfect for us. Hot water in the shower comes and goes but part of the experience I guess. We hiked up the mountainside right behind our cabin and enjoyed an amazing view. We hiked up to the very close Seljavallalaug swimming pool which was also cool. Loved our stay. I don't see why they won't allow check-in times later than 9pm. We were aware of that deadline and arrived at 8:30pm so it was fine, but it's just a normal key in a lockbox by the door, which means someone is removing that key manually at 9pm if you haven't checked in... just be aware of that.

The cottage was a perfect spot to stay just outside Vik. We spent 2 days on the South Coast and although we had a very short visit, the cottage was comfortable, clean and quiet.

Loved the location and the views - the best place we stayed in during our week of travel and we stayed at 3 different spots. PROS: location, entire cottage to yourself, separate bedroom for kids or adults, front porch to sit on and enjoy the views, great kitchenette with a small table and 4 chairs to sit at, easy enough check-in, good hot water CONS: wifi was terrible (but okay T-mobile service worked most of the time), the bathroom window didn't open to air out steam from shower or anything else for that matter and didn't have a shade or blind to block out the sun (need this for summer!), also needed a blind or shade for front door diamond window esp if sleeping in the main area bed (we used a towel and hung in doorframe), not enough hooks to hang jackets or wet towels or both! (i think there were 2 in the bedroom in the entire cabin and with the inconsistent weather you could have a fleece, raincoat, and down puffer jacket in one trip!, pricey overall a great place to crash and have a 'home' to go to - would recommend.