Palazzo Alfieri Residenza d’epoca

Hotel molto bello e location bellissima sull'arno e comoda per il centro. Staff gentile e disponibile

At check-in, they offered us an “upgraded” room, at an extra charge. When we declined, they gave us that room anyway, without the extra charge. However, when we got to the room, we realized that the room was not at all an upgrade and indeed was a significant downgrade from the room we had booked. We complained and they eventually gave us a very nice room - the room that we had booked initially. We don’t appreciate the attempt to charge extra for a much worse room nor the hassle of changing rooms once we realized what was happening.

Beautiful room right on the river and located in a great area. Breakfast was fantastic.

Fantastic Beautiful unique

Wonderful room and view and location. Breakfast and Gym not what we expected