Carmel Inn

I had a hard time sleeping due to the highway noise. The room was spacious but could be updated a bit.

Clean room

Room 134 is a great room little fridge , hot plate, bed was comfy, coffee maker, and microwave. Staff was easy to deal with

Unfortunately the hot tub was not functioning properly so we weren't able to fully enjoy it. Although the wife did soak in the warm water.

Was denied my room when I arrived. They stated they have a policy not allowing locals to stay at their hotel. If they are going to work with third party booking sites, this policy should be also managed through them. Showing up late in the evening and being denied, and also having to wait 7 business days to receive a refund is completely unacceptable.