Bel Air Resort

Exceptionnel, piscine sympathique, chambre très propre, personnel accueillant. Douche chaude.

Cet hébergement est magnifique, le personnel y est très à l’écoute et gentil. Très bon séjour 😊

Equipe atenciosa e boa localização

It was nice to be greeted in a friendly matter by the hotel staff and I got an early check in, which I was super happy about. Usually I am all about positive reviews but I must point out the cleanliness of the suite I was staying in. It does not look like the photos, the bedding smelt musky, the bedding had blood stains and the toilet was so gross with a huge dirty stain in the crevice of the toilet seat and running down the side. Everything in the washroom looked extremely dirty and it made me feel a bit uncomfortable. Do not think it is worth the money as there are other places on the island for a similar price that are maintained better.

The room we stayed in was spacious and pretty but in need of an update, the shower and taps were very old and made the bathroom look unclean, though we know it wasn't. The water pressure was also very low in the shower making it less comfortable to shower in. The pool was very well maintained and clean, this looked to have been upgraded more recently, as did some of the property so I am guessing this is in process. The staff were lovely, especially those on reception desk. Spa and laundry service were both good too. Location is perfect, right next to great snorkelling spots. Overall a good stay and could be a luxury resort with some tlc.