Name: Lighthouse by Brown Hotels
Address: Ben Yehuda 1, Tel Aviv-Jaffa, Bezirk Tel Aviv, IL
Rating: 7.95

Was Gäste sagen

Aus aktuellen Bewertungen geht hervor, dass das Lighthouse by Brown Hotels für seine zentrale, strandnahe Lage und einige Zimmer mit Meerblick gelobt wird. Viele Gäste beschreiben das Hotel jedoch als sehr dunkel und veraltet mit häufigen Wartungsproblemen und störenden Geräuschen aus Fluren, von Nachbarn oder durch nahegelegene Baustellen.

Die Sauberkeit scheint inkonsistent zu sein, mit wiederkehrenden Berichten über Staub, Kakerlaken, Gerüche und Kalkablagerungen sowie einem Zimmerservice, der oft nur die Betten macht, ohne gründlich zu reinigen. Der Service ist gemischt: Viele finden das Personal freundlich, entgegenkommend und manchmal sogar außergewöhnlich, während andere langsame oder nicht reagierende Rezeption, ineffektive Bearbeitung von nächtlicher Ruhestörung und mangelnde Reaktion auf Beschwerden bemängeln. Die Einrichtungen enttäuschen viele, mit einer geschlossenen Dachbar und einem Restaurant, einem kleinen, unordentlichen Fitnessraum und abgenutzten Spa-Bereichen, obwohl das Frühstück trotz gelegentlicher Inkonsistenz und schwachen Kaffees häufig gelobt wird. Erwarten Sie eine großartige Lage bei variabler Instandhaltung und einem unterschiedlichen Aufenthaltserlebnis.

Leistungen

Sauberkeit

Zimmer

Dienstleistung

Lage

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Mehrere Einrichtungen sind geschlossen oder enttäuschend: Die Dachbar/das Restaurant sind geschlossen, der Fitness- und Spa-Bereich wirken klein oder schmutzig, einige Rolltreppen funktionieren nicht und es werden Probleme mit dem Parken oder dem Whirlpool gemeldet. Strandtücher und eine angenehme Frühstücksterrasse sind positiv.

Ähnliche Gästebewertungen

6

Alvaro

28. Juni 2022

·

Aufenthalt für 8 Nächte

Very good location but staff was unfriendly (except for some breakfast ones), poor breakfast and tiny and dirty gym with thousands of mosquitos (as well as in the front desk). I believe the hotel is definitely overestimate for its fare.

8

tarsha

1. Aug. 2023

·

Aufenthalt für eine Nacht

This area was under serious street construction which is common for Expedia: they will often book rooms on sides where active construction is ongoing offering a “discount.” Thankfully it was a light work crew barely heard them. Breakfast is excellent! Bravo 5th floor! I recommend it for this experience alone. Bed, linen, towels, overall cleanliness a ten! They provide towels for the beach which is very close by. Staff was hospitable- good team of people. FYI: Black bathrooms/decor seem to be a thing in Israel.

8

Jean-Francois

9. Jan. 2023

·

Aufenthalt für 19.364 Nächte

manque souvent de serviettes et de papier de toilette. terrasse du haut non disponible. heures du déjeuner méritent de débuter plus tôt afin de respecter les horaires d'excursion. boite à lunch offerte toutefois. impossible d'ajuster la température de la chambre! chauffage en continue donc très chaud. on entend les voisins clairement... réparations autour de l'hôtel imprévisible. toutefois malgré tout séjour agréable et bon service de la réception.

10

Montaser

11. Sept. 2023

·

Aufenthalt für 3 Nächte

Stayed here 3 nights in the jacuzzi suite enjoyed every bit of it , although parking is a bit of a hassle and privacy around the jacuzzi can be better but I still had a great time and very comfortable stay, the shore is a 5-10 minute walk and plenty of convenient store and restaurants nearby.

4

philippe

12. Mai 2022

·

Aufenthalt für 7 Nächte

ne mérite pas ses étoiles et encore moins sont prix à la nuit. état de l'hôtel déplorable. moquette défraichie dans les couloirs, peinture qui s'écaille( chambre et zone de circulation). sanitaire, bof.

6

Alessandra

3. Jan. 2023

·

Aufenthalt für 19.359 Nächte

Pro: Reception bella e camera spaziosa. Ottimi i kit bagno. Posizione non distante dalla spiaggia Contro: scarsa pulizia e illuminazione dei corridoi. Personale alla reception non professionale (tranne un ragazzo con gli occhi azzurri). Colazione eccessivamente cara (30€). Mancanza di un parcheggio Scarsa manutenzione

2

Mukesh

28. Mai 2023

·

Aufenthalt für eine Nacht

We were looking forward to staying here for our honeymoon as its in a great location and the site showcased the 18th floor bar and rooftop sun deck with panoramic views. Sadly it has been closed for sometime. The gym and sauna in the basement level were unpleasant with no working escalators. The hotel corridors were dark to a point of being unsafe. This might be useful in masking all sorts of neglected maintenance. The lift music was far too loud. Rooms could do with more surface space and the windows need cleaning. The staff including the manager tried hard to offer good service, however the building is tired and seems to be neglected by the Brown hotel group. It is need of a complete renovation to bring it up to standards. Also, the facilities guide needs to be updated to reflect the parts that are not open and pictures reviewed as it is misleading. Definitely not worth the room rate and we would never again stay at a Brown Hotel based on how they have neglected this hotel.

4

Amalya

17. Sept. 2023

·

Aufenthalt für eine Nacht

At first we got a room without ac.. so they moved us a room. We ordered a room with outdoor jacuzzi for my husband birthday and it was very expensive, but he didn’t work. Also there was a cockroach in our room. Very small rooms.

2

Robert

27. Mai 2023

·

Aufenthalt für 7 Nächte

This was an appalling stay and had very few redeeming features. Despite looking glossy online this hotel is grubby and in need of a refurbishment. Most of the hotel is covered in thick black paint which makes it very difficult to see anything - our room never felt clean. The rug had a range of cigarette burn marks and the bathroom was covered in limescale. There is nowhere practical in the room to store cases or put clothes. The shower fluctuated between extreme cold and hot water. The Wi-Fi was flaky. The hotel also felt unsafe. Rooms do not have a spyhole and there is no chain. Anyone can enter the lifts and in fact the hotel is shared with a number of business and the French Consul. We had an exceptionally disturbed stay with the people in the next door room shouting, swearing, banging walls and furniture and partying until the early hours. We were told these people were then removed by the hotel after we reach out the hotel. There was no attempt by the hotel to proactively apologise or check that we were ok. As compensation were given a free massage in the spa. This was disappointing. The spa is down some filthy escalators and is itself grubby. The rooftop bar is non existent. And there’s nowhere to relax aside from two loungers and an odd jacuzzi on the fifth floor. Breakfast is random. On some days there’s a menu to order from, and some days there isn’t. There was no rhyme or reason. The coffee is very poor. There is construction going on in front of the hotel which is

6

Geraldo

13. Apr. 2023

·

Aufenthalt für 4 Nächte

Struttura ubicata nei pressi della spiaggia. Nella zono ci sono parecchi lavori stradali che rendono complicato l'arrivo in auto ed il passaggio dei pedoni. La facciata è in condizioni pietose, l'entrata dal garage piena di rottami e con scale insicure. Reception con fili elettrici a vista. Personale in gran parte cordiale (non tutti); Il millantato ristorante non esiste, il bar sulla terrazza nemmeno, chiuso da oltre un anno. Hotel arredato con gusto, anche se è tutto molto scuro (camere comprese), ma tenuto in condizioni pessime. Le camere hanno vetri sporchi e bagni poco puliti, dalle piastrelle al pavimento, ci vorrebbe davvero poco. Non vale il prezzo pagato

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Sauberkeit

Die Sauberkeit ist inkonsistent, mit wiederholten Hinweisen auf Staub, Kakerlaken, schmutzige Badezimmer oder Fenster, anhaltende Gerüche und einen Zimmerservice, der oft nur die Betten macht, ohne gründlich zu reinigen.

Ähnliche Gästebewertungen

4

Matthew

5. Jan. 2025

·

Aufenthalt für eine Nacht

The hotel is in a great location. But it is a bit run down. The noise coming from other rooms, such as when another guest flushed a toilet, was quite loud. I had to ask for soap. Parts of the shower fitting came loose while it was being operated. There was a water leak in the hallway, and an odour.

8

Roland

15. Juli 2024

·

Aufenthalt für 2 Nächte

Missing maintenance and not very clean, but near to the beaches and a really good breakfast.

4

Shai

2. März 2023

·

Aufenthalt für 6 Nächte

good location although currently there is construction outside for the new rail system. The room was small and dirty with dust built up everywhere. Housekeeping was pathetic. they just remake the bed without changing the sheets. They don't clean or throw out garbage. I had to place empty bottles on the floor by the door the last day to get them removed.

2

karen

20. Sept. 2022

·

Aufenthalt für 7 Nächte

Horrible ! L’hotel est sale, sans climatisation, c’est de la ventilation pas de la clim et quand il fait entre 30 et 36 vous sentez la différence. L’hotel est poussiéreux, pour les gens allergiques ou avec des problèmes respiratoires, asthmatiques ect je vous déconseille vous tomberez malades ce qui a été mon cas. Une nuit dans cet hotel et malade pendant 10 jours pour une allergie à la poussière. Les couloirs sont sombres pour ne pas voir la saleté.

6

Emma

8. Jan. 2023

·

Aufenthalt für 19.363 Nächte

I really like the decor and furnishings. It was modern and trendy in a Shabby Chic manner. The terrace where breakfast is served is great. However, I was concerned with the lack of cleanliness in the room. The back of the television was covered in a very thick layer of dust. I had to plug in the HDMI cable because it was unplugged and I must admit it shocked me. Like it had never been cleaned. Also there was some previous guests hair tie on the floor. Small things but indicstors of a lack of attention to cleanliness.

4

Jonathan

4. Juli 2024

·

Aufenthalt für 3 Nächte

This place is only worth booking if you're looking at the higher end rooms. I initially booked a "classic room" and had a very bad experience. The room was hot (even with AC maxed out), I saw several cockroaches in my room, and there was even a water leak. After the leak, concierge transferred me to a nicer room which made the experience much better. With that said, the hotel is quite tacky and unkept. It's also surrounded by construction projects.

2

Robert

27. Mai 2023

·

Aufenthalt für 7 Nächte

This was an appalling stay and had very few redeeming features. Despite looking glossy online this hotel is grubby and in need of a refurbishment. Most of the hotel is covered in thick black paint which makes it very difficult to see anything - our room never felt clean. The rug had a range of cigarette burn marks and the bathroom was covered in limescale. There is nowhere practical in the room to store cases or put clothes. The shower fluctuated between extreme cold and hot water. The Wi-Fi was flaky. The hotel also felt unsafe. Rooms do not have a spyhole and there is no chain. Anyone can enter the lifts and in fact the hotel is shared with a number of business and the French Consul. We had an exceptionally disturbed stay with the people in the next door room shouting, swearing, banging walls and furniture and partying until the early hours. We were told these people were then removed by the hotel after we reach out the hotel. There was no attempt by the hotel to proactively apologise or check that we were ok. As compensation were given a free massage in the spa. This was disappointing. The spa is down some filthy escalators and is itself grubby. The rooftop bar is non existent. And there’s nowhere to relax aside from two loungers and an odd jacuzzi on the fifth floor. Breakfast is random. On some days there’s a menu to order from, and some days there isn’t. There was no rhyme or reason. The coffee is very poor. There is construction going on in front of the hotel which is

8

Alessia

3. Jan. 2023

·

Aufenthalt für 5 Nächte

Hotel collocato in posizione strategica: a metà strada tra il mare è il centro città. Molto ben curato e arredato sia nella hall che nelle camere. Unico neo è la pulizia: i bagni (e lo doccia soprattutto) di colore nero nascondono bene la sommaria pulizia (mazzi di capelli non miei nello scarico doccia lasciati 5 giorni!!!) . Il servizio non riordina la camera ma rifà solo i letti e il bagno: tutti i vestiti scarpe lasciati come li hanno trovati. Personale alla reception non preparato su ciò che c’è da fare in città e comunque poco collaborativo

6

Geraldo

13. Apr. 2023

·

Aufenthalt für 4 Nächte

Struttura ubicata nei pressi della spiaggia. Nella zono ci sono parecchi lavori stradali che rendono complicato l'arrivo in auto ed il passaggio dei pedoni. La facciata è in condizioni pietose, l'entrata dal garage piena di rottami e con scale insicure. Reception con fili elettrici a vista. Personale in gran parte cordiale (non tutti); Il millantato ristorante non esiste, il bar sulla terrazza nemmeno, chiuso da oltre un anno. Hotel arredato con gusto, anche se è tutto molto scuro (camere comprese), ma tenuto in condizioni pessime. Le camere hanno vetri sporchi e bagni poco puliti, dalle piastrelle al pavimento, ci vorrebbe davvero poco. Non vale il prezzo pagato

4

Santos Enrique

30. Juli 2023

·

Aufenthalt für 3 Nächte

In general the room is darty, include a killed a cockroach.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Zimmer

Die Zimmer sind oft dunkel und veraltet, mit Lärm zwischen den Zimmern oder auf den Fluren und wiederkehrenden Wartungsproblemen (Ausfälle der Klimaanlage und Sanitäranlagen, Warmwasserprobleme, Lecks); Stauraum und Ablageflächen sind begrenzt, obwohl einige Zimmer Meerblick und komfortable Betten bieten.

Ähnliche Gästebewertungen

10

Rania

24. Okt. 2024

·

Aufenthalt für eine Nacht

The room we stayed has a really nice sea view but there was a little problem with the bath tub, there was a water flowing from it, if you could just check it for the convin

2

Ofir

25. Dez. 2024

·

Aufenthalt für eine Nacht

Disappointing Stay - Not Worth the Premium Price Our recent stay was unfortunately well below expectations. At 3 AM, we were awakened by excessive noise from the adjacent room - a group of guests having a loud party with music at full volume. While the front desk staff did respond after several attempts to contact them, their handling of the situation was ineffective. Instead of properly addressing the disturbance, they merely made a polite request to lower the noise. Predictably, the party resumed at full volume within 10 minutes. Only after a second complaint and more forceful intervention did the situation improve, but by then it was already 4 AM before we could finally get some sleep. Additionally, we discovered a severe plumbing issue with the sink leaking significantly, causing water to flood across the floor of our room. When addressing these issues with management the following morning, we received only a basic apology with no offer of compensation or resolution for our severely disrupted night. For a hotel charging premium rates, this level of service and problem management is unacceptable. The combination of ineffective noise control, maintenance issues, and poor resolution of guest complaints makes it impossible to recommend this property. Pros: - Good location Cons: - Poor handling of noise complaints - Maintenance issues (plumbing) - Inadequate response to guest concerns - Not worth the price point

6

Sharmila

8. Sept. 2023

·

Aufenthalt für 3 Nächte

Hotel is pretty cool. Nice decor. Shame about the construction works right outside. We were initially given a terrible room right above the bar area which was very noisy. We asked to be moved to a quieter room. Air conditioning did not work properly and it was uncomfortable at night when the temperatures was 30degrees. Reception staff were generally helpful but concierge were unhelpful.

4

Alan

27. Aug. 2024

·

Aufenthalt für 3 Nächte

Es uno de los peores tragos que he recibido como huésped en un hotel, hablé casi con todo el personal para arreglar los problemas. Aquí los siguientes problemas: - no funcionaba mi refrigerador (nunca lo arreglaron o cambiaron) - después de unos días dejó de funcionar el A/C y se hizo un hoyo en el techo del baño del cual explotó con agua como si tuviera una tubería rota. (Me ofrecieron cambiarme a un cuarto igual después de 3 horas de quejarme) - en general los empleados son ineficientes y tratan de que no llegues a hablar con los gerentes, me mintieron y me dieron la peor experiencia que haya tenido en un hotel, lástima por que las instalaciones son muy buenas y buena ubicación.

6

Alexander

30. Dez. 2024

·

Aufenthalt für 5 Nächte

The hotel has certainly seen better times. Some things are not working properly, it is also very dark in the rooms, bathroom and common areas. Staff members are friendly and are trying to help

6

angel

17. Mai 2023

·

Aufenthalt für 3 Nächte

El baño era incomodo la puerta molestaba al entrar al mismo. No tenia repisa para colocar los articulos de baño y no tenia toalleros para las toallas En la habitacion habia un muy pequeño placard donde no entraba toda la ropa La ventana abria solo un poco. y lo peor no tenia frigobar Habia algo parecido que no enfria absolutamente nada La ubicacion estaba bien y tenia buena vista de la ciudad

10

Joseph

9. Sept. 2022

·

Aufenthalt für 2 Nächte

Great place to stay, well worth the money, great place, lovely rooms and staff, the only problem I had was I was in the room at the front on the 2nd floor and the door to the hotel next door was very loud through the night. Needs fixing.

8

Frank

2. Juni 2023

·

Aufenthalt für eine Nacht

I really enjoyed my stay, except for the bathroom was a bit tight. There was no counter space to put things on.

6

Esther

30. Apr. 2023

·

Aufenthalt für 2 Nächte

The hotel is just an okay hotel.. not more. The rooms are not so comfortable. The one in the high floors has a very noisy toilets, like in an airplane, it was horrible. the tub is too high and dangerous, the hotel is too dark, designed in black and has almost zero light. still you can notice it's not very clean - not in the corridors and in the rooms you can see it needs fixing - not a good job of design and fixes. Breakfast was good. Staff was nice, however, most were not Hebrew speakers.... Location is problematic - too many constructions. overall - not our type of hotel to return to. sorry.

4

Jonathan

4. Juli 2024

·

Aufenthalt für 3 Nächte

This place is only worth booking if you're looking at the higher end rooms. I initially booked a "classic room" and had a very bad experience. The room was hot (even with AC maxed out), I saw several cockroaches in my room, and there was even a water leak. After the leak, concierge transferred me to a nicer room which made the experience much better. With that said, the hotel is quite tacky and unkept. It's also surrounded by construction projects.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Dienstleistung

Der Service ist gemischt: Viele Gäste loben freundliches, entgegenkommendes Personal und hilfsbereite Manager, während andere von langsamer oder nicht reagierender Rezeption und ineffektiver Bearbeitung oder Nachverfolgung von Beschwerden berichten.

Ähnliche Gästebewertungen

2

Tali

9. Feb. 2024

·

Aufenthalt für eine Nacht

It is evident that the hotel lacks manpower, low maintenance and very low satisfaction. The manager was nice and tried to help

2

Ofir

25. Dez. 2024

·

Aufenthalt für eine Nacht

Disappointing Stay - Not Worth the Premium Price Our recent stay was unfortunately well below expectations. At 3 AM, we were awakened by excessive noise from the adjacent room - a group of guests having a loud party with music at full volume. While the front desk staff did respond after several attempts to contact them, their handling of the situation was ineffective. Instead of properly addressing the disturbance, they merely made a polite request to lower the noise. Predictably, the party resumed at full volume within 10 minutes. Only after a second complaint and more forceful intervention did the situation improve, but by then it was already 4 AM before we could finally get some sleep. Additionally, we discovered a severe plumbing issue with the sink leaking significantly, causing water to flood across the floor of our room. When addressing these issues with management the following morning, we received only a basic apology with no offer of compensation or resolution for our severely disrupted night. For a hotel charging premium rates, this level of service and problem management is unacceptable. The combination of ineffective noise control, maintenance issues, and poor resolution of guest complaints makes it impossible to recommend this property. Pros: - Good location Cons: - Poor handling of noise complaints - Maintenance issues (plumbing) - Inadequate response to guest concerns - Not worth the price point

6

Sharmila

8. Sept. 2023

·

Aufenthalt für 3 Nächte

Hotel is pretty cool. Nice decor. Shame about the construction works right outside. We were initially given a terrible room right above the bar area which was very noisy. We asked to be moved to a quieter room. Air conditioning did not work properly and it was uncomfortable at night when the temperatures was 30degrees. Reception staff were generally helpful but concierge were unhelpful.

4

Sergio

18. Apr. 2022

·

Aufenthalt für 2 Nächte

Die Location vom Hotel ist wunderbar. Aber die schlechte Erfahrung geht schon beim Check In los. Sehr arroganter "on duty Manager", der mehr mit seinem Ausssehen beschäfigt war, als die Zufriedenheit seiner Gäste. Ein zimliches chaotisches Empfangspersonal und man musste nur ein paar Mal wiederholene, was man wünscht und würde vieleicht die Hälfte davon bekommen. Sehr enttäuschende Aufenthalt. Das ist eines der Hotels, die nicht auf Stammgäste aus sind!

4

Nechama

9. Dez. 2023

·

Aufenthalt für 6 Nächte

I didn't have hot water for two days, and after complaining for the second day they agreed to move me. I feel bad as the hotel is trying their best but the rooms were not well cleaned and service was mediocore

6

Joé

22. Sept. 2023

·

Aufenthalt für eine Nacht

Il est inadmissible de ne pas avoir une climatisation qui fonctionne. Le pire c’est qu’ils insistent à nous dire qu’elle fonctionne,, oui mais le chaud seulement comme un ventilateur (il fait 31 degrés une honte ). Le personnel et surtout la manager Daniel, qui est irrespectueuse. Après nous avoir changé de chambre, le problème reste un changé et on apprend que c’est tout l’immeuble qui est en panne.

4

Benjamim

4. März 2022

·

Aufenthalt für 4 Nächte

Je ne recommande absolument pas cet hotel. Les chambres sont plus que vieillissantes, mal nettoyée.. Le pire c'est le service reception, ils sont injoignable par téléphone. Pour un hotel, c'est inadmissible... C'est la première fois que je mets une mauvaise note. Néanmoins point positif, le petit déjeuner, c'est un délice, et voilà le service que l'on attend d'un hotel ) ce prix.

8

Viviana Brasil

27. Mai 2024

·

Aufenthalt für 2 Nächte

The staff were very helpful, the hotel itself and the room was nice. The bathroom could be cleaner and the first night i couldn't sleep because the music was too loud in the corridor. The following night they fixed it! I would definitely bokk again. The breakfast was very good too.

10

Rania

27. Apr. 2024

·

Aufenthalt für eine Nacht

The staffs were very accommodating, i had a wonderful stay at the hotel

10

Tom

23. Jan. 2023

·

Aufenthalt für 5 Nächte

A hidden gem in the best part of Tel Aviv. 2-minute walk to the beach, 5-minute walk to the shuk, and pretty much a walking distance from the best parts of the city. We had a great experience staying there with our 1-year-old. But above all, it was the hotel manager Avi that went above and beyond to accommodate and help with every little thing we needed. It felt like Avi was there around the clock at all times. It's amazing how exceptional service can make a vacation so much better. Thank you guys!

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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Lage

Zentral gelegen, nur einen kurzen Spaziergang vom Strand und den Sehenswürdigkeiten entfernt, aber die umfangreichen nahegelegenen Baustellen können Lärm verursachen und die Anfahrt mit dem Auto oder zu Fuß erschweren.

Ähnliche Gästebewertungen

10

Judith

15. Sept. 2023

·

Aufenthalt für 2 Nächte

Charming boutique style hotel with very comfortable bed and nice bathroom. Sea view a plus. Outside work on light rail makes car/taxi access a little challenging but overall a really nice hotel a short walk from the beach and eating places.

4

Matthew

5. Jan. 2025

·

Aufenthalt für eine Nacht

The hotel is in a great location. But it is a bit run down. The noise coming from other rooms, such as when another guest flushed a toilet, was quite loud. I had to ask for soap. Parts of the shower fitting came loose while it was being operated. There was a water leak in the hallway, and an odour.

8

tarsha

1. Aug. 2023

·

Aufenthalt für eine Nacht

This area was under serious street construction which is common for Expedia: they will often book rooms on sides where active construction is ongoing offering a “discount.” Thankfully it was a light work crew barely heard them. Breakfast is excellent! Bravo 5th floor! I recommend it for this experience alone. Bed, linen, towels, overall cleanliness a ten! They provide towels for the beach which is very close by. Staff was hospitable- good team of people. FYI: Black bathrooms/decor seem to be a thing in Israel.

10

Juliana

27. März 2023

·

Aufenthalt für 6 Nächte

Hotel no centro de Tel Aviv, muito boa localização. Os quarto de um bom tamanho, cama confortável. Funcionários gentis e atenciosos. Recomendo este hotel.

2

Ofir

25. Dez. 2024

·

Aufenthalt für eine Nacht

Disappointing Stay - Not Worth the Premium Price Our recent stay was unfortunately well below expectations. At 3 AM, we were awakened by excessive noise from the adjacent room - a group of guests having a loud party with music at full volume. While the front desk staff did respond after several attempts to contact them, their handling of the situation was ineffective. Instead of properly addressing the disturbance, they merely made a polite request to lower the noise. Predictably, the party resumed at full volume within 10 minutes. Only after a second complaint and more forceful intervention did the situation improve, but by then it was already 4 AM before we could finally get some sleep. Additionally, we discovered a severe plumbing issue with the sink leaking significantly, causing water to flood across the floor of our room. When addressing these issues with management the following morning, we received only a basic apology with no offer of compensation or resolution for our severely disrupted night. For a hotel charging premium rates, this level of service and problem management is unacceptable. The combination of ineffective noise control, maintenance issues, and poor resolution of guest complaints makes it impossible to recommend this property. Pros: - Good location Cons: - Poor handling of noise complaints - Maintenance issues (plumbing) - Inadequate response to guest concerns - Not worth the price point

10

Delia

10. Dez. 2022

·

Aufenthalt für 7 Nächte

Great location and wonderful breakfast!!

6

Sharmila

8. Sept. 2023

·

Aufenthalt für 3 Nächte

Hotel is pretty cool. Nice decor. Shame about the construction works right outside. We were initially given a terrible room right above the bar area which was very noisy. We asked to be moved to a quieter room. Air conditioning did not work properly and it was uncomfortable at night when the temperatures was 30degrees. Reception staff were generally helpful but concierge were unhelpful.

10

Montaser

11. Sept. 2023

·

Aufenthalt für 3 Nächte

Stayed here 3 nights in the jacuzzi suite enjoyed every bit of it , although parking is a bit of a hassle and privacy around the jacuzzi can be better but I still had a great time and very comfortable stay, the shore is a 5-10 minute walk and plenty of convenient store and restaurants nearby.

10

Jose Gregorio

12. Aug. 2023

·

Aufenthalt für 4 Nächte

buena ubicación. Buen buffet.

6

Dahlia

6. Dez. 2023

·

Aufenthalt für 6 Nächte

Construction all around the area

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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Gastronomie

Das Frühstück wird oft für seine Qualität gelobt, obwohl die Erfahrungen variieren, wobei einige inkonsistenten Service, hohe Preise oder schwachen Kaffee bemängeln; das hoteleigene Restaurant und die Dachbar sind als geschlossen gemeldet.

Ähnliche Gästebewertungen

6

Alvaro

28. Juni 2022

·

Aufenthalt für 8 Nächte

Very good location but staff was unfriendly (except for some breakfast ones), poor breakfast and tiny and dirty gym with thousands of mosquitos (as well as in the front desk). I believe the hotel is definitely overestimate for its fare.

8

Roland

15. Juli 2024

·

Aufenthalt für 2 Nächte

Missing maintenance and not very clean, but near to the beaches and a really good breakfast.

6

Emmanuelle

22. Juni 2022

·

Aufenthalt für 6 Nächte

A l'accueil on baille, on est lent car il y a beaucoup de monde ... prestation serviette ou gourmandises, café boisson sympa! Hôtel bien situé. Les nuits sont bruyantes (mauvaise insonorisation extérieure) les portes ne ferment pas il faut les claquer (jusqu'à tard la nuit et tôt le matin.) Pas le droit à une bouteille d'eau ni un tapis de bain le samedi, ni un petit chocolat ! Confort bien, chambre design mais petite, pas de lampe correcte pour lire... sombre! sol de salle de bains glissant, placard minuscule. Gentillesse du personnel de chambre. Petit déjeuner parfait, la salle ou extérieur très bien. personnel lent sauf le chef de restau. ROOFTOP en réfection ! Sécurité : bien

8

tarsha

1. Aug. 2023

·

Aufenthalt für eine Nacht

This area was under serious street construction which is common for Expedia: they will often book rooms on sides where active construction is ongoing offering a “discount.” Thankfully it was a light work crew barely heard them. Breakfast is excellent! Bravo 5th floor! I recommend it for this experience alone. Bed, linen, towels, overall cleanliness a ten! They provide towels for the beach which is very close by. Staff was hospitable- good team of people. FYI: Black bathrooms/decor seem to be a thing in Israel.

10

Delia

10. Dez. 2022

·

Aufenthalt für 7 Nächte

Great location and wonderful breakfast!!

10

Jose Gregorio

12. Aug. 2023

·

Aufenthalt für 4 Nächte

buena ubicación. Buen buffet.

6

Alessandra

3. Jan. 2023

·

Aufenthalt für 19.359 Nächte

Pro: Reception bella e camera spaziosa. Ottimi i kit bagno. Posizione non distante dalla spiaggia Contro: scarsa pulizia e illuminazione dei corridoi. Personale alla reception non professionale (tranne un ragazzo con gli occhi azzurri). Colazione eccessivamente cara (30€). Mancanza di un parcheggio Scarsa manutenzione

8

Viviana Brasil

27. Mai 2024

·

Aufenthalt für 2 Nächte

The staff were very helpful, the hotel itself and the room was nice. The bathroom could be cleaner and the first night i couldn't sleep because the music was too loud in the corridor. The following night they fixed it! I would definitely bokk again. The breakfast was very good too.

2

Mukesh

28. Mai 2023

·

Aufenthalt für eine Nacht

We were looking forward to staying here for our honeymoon as its in a great location and the site showcased the 18th floor bar and rooftop sun deck with panoramic views. Sadly it has been closed for sometime. The gym and sauna in the basement level were unpleasant with no working escalators. The hotel corridors were dark to a point of being unsafe. This might be useful in masking all sorts of neglected maintenance. The lift music was far too loud. Rooms could do with more surface space and the windows need cleaning. The staff including the manager tried hard to offer good service, however the building is tired and seems to be neglected by the Brown hotel group. It is need of a complete renovation to bring it up to standards. Also, the facilities guide needs to be updated to reflect the parts that are not open and pictures reviewed as it is misleading. Definitely not worth the room rate and we would never again stay at a Brown Hotel based on how they have neglected this hotel.

2

Robert

27. Mai 2023

·

Aufenthalt für 7 Nächte

This was an appalling stay and had very few redeeming features. Despite looking glossy online this hotel is grubby and in need of a refurbishment. Most of the hotel is covered in thick black paint which makes it very difficult to see anything - our room never felt clean. The rug had a range of cigarette burn marks and the bathroom was covered in limescale. There is nowhere practical in the room to store cases or put clothes. The shower fluctuated between extreme cold and hot water. The Wi-Fi was flaky. The hotel also felt unsafe. Rooms do not have a spyhole and there is no chain. Anyone can enter the lifts and in fact the hotel is shared with a number of business and the French Consul. We had an exceptionally disturbed stay with the people in the next door room shouting, swearing, banging walls and furniture and partying until the early hours. We were told these people were then removed by the hotel after we reach out the hotel. There was no attempt by the hotel to proactively apologise or check that we were ok. As compensation were given a free massage in the spa. This was disappointing. The spa is down some filthy escalators and is itself grubby. The rooftop bar is non existent. And there’s nowhere to relax aside from two loungers and an odd jacuzzi on the fifth floor. Breakfast is random. On some days there’s a menu to order from, and some days there isn’t. There was no rhyme or reason. The coffee is very poor. There is construction going on in front of the hotel which is

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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Monat	Durchschnittspreis
Oktober	411 $
November	388 $
Dezember	433 $

Lighthouse by Brown Hotels

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Terrace Room with Outdoor Jacuzzi

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