Xkeban Adults-Only Weekend Party
From
77 USD
/natt
Velg datoer for å se priser og tilgjengelighet
From
77 USD
/natt
Om denne eiendommen
Nyt utsikten fra en takterrasse og dra nytte av fasiliteter som wi-fi (inkludert) og concierge-tjenester.
Fasiliteter
Nyt utsikten fra en takterrasse og dra nytte av fasiliteter som wi-fi (inkludert) og concierge-tjenester.
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet safe i resepsjonen og kaffe på fellesområdet. Gjestene tilbys ubetjent parkering (inkludert) på stedet.
Servering
Ta deg noe å spise på et av dette hotellets mange spisesteder, som omfatter 2 restauranter og en kafé. Rund av dagen med noe å drikke i baren/loungen. Ferdiglaget frokost tilbys daglig fra kl. 07.30 til kl. 13.00 mot et tillegg.
Rom
Føl deg som hjemme i et av de 19 aircondition-avkjølte gjesterommene, som også har minibar. Rommene har egen balkong eller terrasse. Du kan holde deg oppdatert med wi-fi (inkludert) på rommet. Rommene har privat bad med dusj, regndusjhode og toalettartikler (inkludert).
Beliggenhet
Velger du Xkeban Tulum i Tulum (La Veleta) som overnattingssted, vil du bare ha 15 minutter å kjøre til Maya-ruinene i Tulum og Tulum strand. Dette hotellet ligger 4,8 mi (7,8 km) unna Playa Paraíso og 12,8 mi (20,5 km) unna Xel-Há-parken.
Hva finnes i nærheten
Holistika Art Walk(0.4 miles)
Tulum sykehus(1.6 miles)
Dos Aguas Park(1.7 miles)
Hunab livsstilssenter(2.3 miles)
Jaguarparken(2.3 miles)
Cenote Escondido(2.5 miles)
Cenote Cristal(2.7 miles)
Temple of Doom(3.1 miles)
Cenote Calavera(3.2 miles)
Inngang til Parque Jaguar(3.4 miles)
Jaguar utsiktspunkt Tulum(3.5 miles)
Tulum strand(3.6 miles)
Tulum-tårnet(3.9 miles)
Casa del Cenote(4.2 miles)
Tempelet til den nedstigende gud(4.2 miles)
Tulum int. lufthavn (TQO)(24.5 miles)
Cancun, Quintana Roo (CUN-Cancun internasjonale flyplass)(75.4 miles)
Beliggenhet
Mz 923 Privada Lt 002 6 - La Veleta, La Veleta, Tulum, Tulum, Delstaten Quintana Roo, Mexico
Holistika Art Walk (0.4 miles)
Tulum sykehus (1.6 miles)
Dos Aguas Park (1.7 miles)
Hunab livsstilssenter (2.3 miles)
Jaguarparken (2.3 miles)
Cenote Escondido (2.5 miles)
Romalternativer
10
Design Room
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
312 ft²
Balkong eller terrasseKlimaanleggWi-Fi (gratis)Eget bad
11
Private Deck & Tub Suite
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
538 ft²
Balkong eller terrasseKlimaanleggWi-Fi (gratis)Eget bad
8
Design Studio with Kitchenette
Romdetaljer
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 3
398 ft²
Balkong eller terrasseSeparat spisestueKlimaanleggWi-Fi (gratis)Tekjøkken
11
Design Crystal Suite
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
420 ft²
Balkong eller terrasseKlimaanleggWi-Fi (gratis)Eget bad
7
Design Duplex Suite
Romdetaljer
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 3
602 ft²
Balkong eller terrasseSeparat spisestueKlimaanleggWi-Fi (gratis)Tekjøkken
Gjesteomtaler
8.6
Utrolig
basert på 66 verifiserte omtaler
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
På Xkeban Tulum Adults Only roser mange gjester det varme, imøtekommende personalet og den stilige, fotogene designen, mens hyppige kommentarer fremhever høy musikk fra takbaren i helgene og støy fra byggearbeid om dagen som lett bærer på grunn av tynne vegger og begrenset lydisolering.
Les merVar dette til hjelp?
Hva gjestene synes
På Xkeban Tulum Adults Only roser mange gjester det varme, imøtekommende personalet og den stilige, fotogene designen, mens hyppige kommentarer fremhever høy musikk fra takbaren i helgene og støy fra byggearbeid om dagen som lett bærer på grunn av tynne vegger og begrenset lydisolering.
Beliggenheten er i et område under utvikling med røffe, uasfalterte adkomstveier og en kjøretur fra sentrale Tulum, noe som gjør sykler eller scootere praktiske for å komme seg rundt. Rommene er attraktive og noen inkluderer terrasser eller boblebad, men gjestene bemerker begrensede fasiliteter (ingen TV-er, ingen heis) og ustabil Wi-Fi, pluss at personvernet kan gå ned på grunn av åpne bad. Fasilitetene er orientert mot sosial omgang: to bassenger, en livlig takbar og frokost som får ros, men begrenset matservering utenom morgenene. Best for reisende som søker en livlig atmosfære fremfor et rolig, tradisjonelt opphold på et feriested.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
To bassenger og en livlig takbar skaper en sosial atmosfære; matservering på stedet fokuserer på frokost med begrensede alternativer utenom morgenene. Det er ingen heis, og rommene mangler TV-er; sykler er tilgjengelige.
Relaterte gjesteomtaler
10
Yannie
3. nov. 2025
·
Overnattet 4 netter
I had a great experience staying at Xkeban as a solo traveler. I want to be honest that it’s super loud over the weekends*** because they have a rooftop disco. I didn’t mind because I think it can be fun and convenient for people that like it. Obviously I came in low seasonality so there wasn’t a lot of people. I still enjoyed my stay and the rooms were clean and cozy. The staff is attentive making sure I’m having a good stay. The only issue for me was the location because it was far from the city center but if you rent a moto/bike/car this shouldn’t be an issue. They also have a free bike available!! I loved going through town with it.
I had a great experience staying at Xkeban as a solo traveler. I want to be honest that it’s super loud over the weekends*** because they have a rooftop disco. I didn’t mind because I think it can be fun and convenient for people that like it. Obviously I came in low seasonality so there wasn’t a lot of people. I still enjoyed my stay and the rooms were clean and cozy. The staff is attentive making sure I’m having a good stay. The only issue for me was the location because it was far from the city center but if you rent a moto/bike/car this shouldn’t be an issue. They also have a free bike available!! I loved going through town with it.
8
Gary
13. jan. 2023
·
Overnattet 1 natt
Es un hotel bonito, pero es muy evidente que es nuevo, hay algunos temas por mejorar, debe gustarte el agua salada para bañarte, no hay elevadores, el servicio del chico del bar fue un poco deprimente. El desayuno y su servicio es muy bueno.
Es un hotel bonito, pero es muy evidente que es nuevo, hay algunos temas por mejorar, debe gustarte el agua salada para bañarte, no hay elevadores, el servicio del chico del bar fue un poco deprimente. El desayuno y su servicio es muy bueno.
10
Karla
26. sep. 2025
·
Overnattet 1 natt
“Nos encantó el hotel, tiene muchísimas amenidades, diseño súper cool y el ambiente está en total mood Tulum. Perfecto si buscas algo más vibrante y con onda. Eso sí, no lo recomendaría si tu plan es solo descansar en silencio, porque la vibra es más social y activa que relajante.” Ideal para pasar en pareja y con amigos! Súper recomendado!
“Nos encantó el hotel, tiene muchísimas amenidades, diseño súper cool y el ambiente está en total mood Tulum. Perfecto si buscas algo más vibrante y con onda. Eso sí, no lo recomendaría si tu plan es solo descansar en silencio, porque la vibra es más social y activa que relajante.” Ideal para pasar en pareja y con amigos! Súper recomendado!
10
Jennifer
14. jan. 2023
·
Overnattet 19 370 netter
Xkeban Tulum became my home away from home for a few days. I felt right at home. I never felt unsafe or unwelcome. Breakfast included: 8am-12pm So delicious omg. They have a small menu selection that was designed for the people staying at the hotel. Yes the breakfast is included for your entire stay. No lunch or dinner service . They give you this app that you can order food from different restaurants ( like their version of Uber eats) in the area or the restaurants are a 10 min drive. They are a brand new hotel so hopefully soon enough they will add a lunch/dinner restaurant and I feel like that will complete them ! The Hotel itself : It’s feels a mansion with separate rooms ! It doesn’t have a hotel vibe. More like a home. You have two pools one upstairs and downstairs The one upstairs is more comfortable with Beds and of course the sun. Clean. Everyone is constantly cleaning here ! The water is salty though( but I figured out that it’s everywhere) Rooms: The staff always came in and cleaned the room while you stepped out and always added new towels when needed. The Bar : small bar upstairs with music in the rooftop ! Small menu of cocktails The staff : OUTSTANDING. Super sweet and personable. They provide you with taxi services, information, whatever you need. The SPA: MS.ELIZABETH HAS MAGIC HANDS. It was the best massage I have had ever. I felt relaxed and zen. Thank you to everyone for making my experience rememberable.
Xkeban Tulum became my home away from home for a few days. I felt right at home. I never felt unsafe or unwelcome. Breakfast included: 8am-12pm So delicious omg. They have a small menu selection that was designed for the people staying at the hotel. Yes the breakfast is included for your entire stay. No lunch or dinner service . They give you this app that you can order food from different restaurants ( like their version of Uber eats) in the area or the restaurants are a 10 min drive. They are a brand new hotel so hopefully soon enough they will add a lunch/dinner restaurant and I feel like that will complete them ! The Hotel itself : It’s feels a mansion with separate rooms ! It doesn’t have a hotel vibe. More like a home. You have two pools one upstairs and downstairs The one upstairs is more comfortable with Beds and of course the sun. Clean. Everyone is constantly cleaning here ! The water is salty though( but I figured out that it’s everywhere) Rooms: The staff always came in and cleaned the room while you stepped out and always added new towels when needed. The Bar : small bar upstairs with music in the rooftop ! Small menu of cocktails The staff : OUTSTANDING. Super sweet and personable. They provide you with taxi services, information, whatever you need. The SPA: MS.ELIZABETH HAS MAGIC HANDS. It was the best massage I have had ever. I felt relaxed and zen. Thank you to everyone for making my experience rememberable.
8
BARTOLI
30. jan. 2023
·
Overnattet 4 netter
Très bel hotel, 2 piscines, très bonne literie, personnel très gentil et serviable, petit déjeuner inclus et bon avec des produits frais. Mais beaucoup de bruit en journée à cause des travaux autour (beaucoup d'hôtels en construction) et à partir de 8h30, pas gênant pour nous car en excursion en journée. Et la nuit musique à fond jusqu à 4h du matin sur 2 nuits (hôtel en face ou personnes sur chantier?) C est dommage car l hôtel est tres agréable et le studio tres spacieux. Et si vous n'avez pas de voiture, un peu éloigné du centre.
Très bel hotel, 2 piscines, très bonne literie, personnel très gentil et serviable, petit déjeuner inclus et bon avec des produits frais. Mais beaucoup de bruit en journée à cause des travaux autour (beaucoup d'hôtels en construction) et à partir de 8h30, pas gênant pour nous car en excursion en journée. Et la nuit musique à fond jusqu à 4h du matin sur 2 nuits (hôtel en face ou personnes sur chantier?) C est dommage car l hôtel est tres agréable et le studio tres spacieux. Et si vous n'avez pas de voiture, un peu éloigné du centre.
10
Dene
22. okt. 2025
·
Overnattet 4 netter
Wonderful hotel. My husband and I really enjoyed the naturalistic atmosphere of the hotel. No televisions was great. Patio was wonderful with tub, hammock and a swivel chair. Mosquitoes are relentless bring your repellent or you’ll get eaten alive. Great experience, staff was super helpful and friendly. I definitely recommend and would definitely return with my arsenal of mosquitoe repellent of course.
Wonderful hotel. My husband and I really enjoyed the naturalistic atmosphere of the hotel. No televisions was great. Patio was wonderful with tub, hammock and a swivel chair. Mosquitoes are relentless bring your repellent or you’ll get eaten alive. Great experience, staff was super helpful and friendly. I definitely recommend and would definitely return with my arsenal of mosquitoe repellent of course.
6
Peter
21. okt. 2025
·
Overnattet 4 netter
My husband and I checked into this hotel. We were charged additional $197 towards the room i already paid as my package. When i asked, only thing i was told was for the room. This is not a resort facility and felt like resort fees. Resort fees are not this expensive. The small dining room and bar area is closed everyday at 3pm. It is only open till 10:30 for food on Friday to Sunday on the rooftop with techno music that is blasting throughout the hotel. There is a pool next to the dining area and rooftop. It is a pool but not a swimming pool, it's more of soak yourself and hang out pool. The employees are nice but service is inconsistent. We had barely no hot water or water pressure in the shower but the sink had plenty of hot water. There is no place to hang your clothes, no phones, no tv and wifi is dead slow. We didn't even get our rooms clean for four days, the day before we left. If you're looking for a hotel that has the amenities, close to wherever you want to go without paying for taxi, this is not the hotel. This is not an adult hotel like they advertised. I would not recommend. Taxis are expensive.
My husband and I checked into this hotel. We were charged additional $197 towards the room i already paid as my package. When i asked, only thing i was told was for the room. This is not a resort facility and felt like resort fees. Resort fees are not this expensive. The small dining room and bar area is closed everyday at 3pm. It is only open till 10:30 for food on Friday to Sunday on the rooftop with techno music that is blasting throughout the hotel. There is a pool next to the dining area and rooftop. It is a pool but not a swimming pool, it's more of soak yourself and hang out pool. The employees are nice but service is inconsistent. We had barely no hot water or water pressure in the shower but the sink had plenty of hot water. There is no place to hang your clothes, no phones, no tv and wifi is dead slow. We didn't even get our rooms clean for four days, the day before we left. If you're looking for a hotel that has the amenities, close to wherever you want to go without paying for taxi, this is not the hotel. This is not an adult hotel like they advertised. I would not recommend. Taxis are expensive.
8
Ester
28. aug. 2023
·
Overnattet 2 netter
El hotel está genial y la habitación que nos dieron nos gustó. Pena que el intenet no funcionase. Por la noche la música del bar la ponen súper alta hasta la 1 am
El hotel está genial y la habitación que nos dieron nos gustó. Pena que el intenet no funcionase. Por la noche la música del bar la ponen súper alta hasta la 1 am
2
Eduardo
6. aug. 2025
·
Overnattet 2 netter
we checked in and were escorted to the room by a hotel employee. When the employee opened the door, he immediately realized the room had not been cleaned. We were surprised, but offered to go out and get food to give them time to clean the room. Only after we made that offer were we told that the cleaning crew had already left for the day, and the room could not be prepared. The only alternative the hotel could offer was a different room that did not include the private hot tub and was located on the fourth floor, with no elevator. This was not acceptable to us, as it did not match what we had reserved and paid for. We asked to cancel the reservation, but were told that since the booking was made through Expedia, the hotel could not cancel or issue a refund directly.
we checked in and were escorted to the room by a hotel employee. When the employee opened the door, he immediately realized the room had not been cleaned. We were surprised, but offered to go out and get food to give them time to clean the room. Only after we made that offer were we told that the cleaning crew had already left for the day, and the room could not be prepared. The only alternative the hotel could offer was a different room that did not include the private hot tub and was located on the fourth floor, with no elevator. This was not acceptable to us, as it did not match what we had reserved and paid for. We asked to cancel the reservation, but were told that since the booking was made through Expedia, the hotel could not cancel or issue a refund directly.
8
Jean
17. des. 2022
·
Overnattet 19 338 netter
Décoration intérieure super avec bcp de bois Chambre récente et bonne literie Personnel très sympa et bon petit dej Le negagif Zone ou il est situé en pleine construction Dj le soir jusqu'à 21h et plus Éloigné de tout au moins 30 mn de marche et seulement 3 vélos en prêt...
Décoration intérieure super avec bcp de bois Chambre récente et bonne literie Personnel très sympa et bon petit dej Le negagif Zone ou il est situé en pleine construction Dj le soir jusqu'à 21h et plus Éloigné de tout au moins 30 mn de marche et seulement 3 vélos en prêt...
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Mange gjester beskriver eiendommen som ren, men det er tilbakevendende mangler, som et rom som ikke er klargjort ved innsjekking, manglende renhold, manglende håndklær og sporadiske lukter.
Relaterte gjesteomtaler
10
Yannie
3. nov. 2025
·
Overnattet 4 netter
I had a great experience staying at Xkeban as a solo traveler. I want to be honest that it’s super loud over the weekends*** because they have a rooftop disco. I didn’t mind because I think it can be fun and convenient for people that like it. Obviously I came in low seasonality so there wasn’t a lot of people. I still enjoyed my stay and the rooms were clean and cozy. The staff is attentive making sure I’m having a good stay. The only issue for me was the location because it was far from the city center but if you rent a moto/bike/car this shouldn’t be an issue. They also have a free bike available!! I loved going through town with it.
I had a great experience staying at Xkeban as a solo traveler. I want to be honest that it’s super loud over the weekends*** because they have a rooftop disco. I didn’t mind because I think it can be fun and convenient for people that like it. Obviously I came in low seasonality so there wasn’t a lot of people. I still enjoyed my stay and the rooms were clean and cozy. The staff is attentive making sure I’m having a good stay. The only issue for me was the location because it was far from the city center but if you rent a moto/bike/car this shouldn’t be an issue. They also have a free bike available!! I loved going through town with it.
4
Jose
26. nov. 2022
·
Overnattet 2 netter
No hot water the first night. No towels left in room second night and nobody on property left to help after 11pm. Rooftop bar tender was sleeping by the pool instead of tending bar. Room had a terrible stench masked by a diffuser. Construction ongoing and entrance unpaved. And at checkout, they tried to charge us for drinks when we never went to the bar.
No hot water the first night. No towels left in room second night and nobody on property left to help after 11pm. Rooftop bar tender was sleeping by the pool instead of tending bar. Room had a terrible stench masked by a diffuser. Construction ongoing and entrance unpaved. And at checkout, they tried to charge us for drinks when we never went to the bar.
10
Jennifer
14. jan. 2023
·
Overnattet 19 370 netter
Xkeban Tulum became my home away from home for a few days. I felt right at home. I never felt unsafe or unwelcome. Breakfast included: 8am-12pm So delicious omg. They have a small menu selection that was designed for the people staying at the hotel. Yes the breakfast is included for your entire stay. No lunch or dinner service . They give you this app that you can order food from different restaurants ( like their version of Uber eats) in the area or the restaurants are a 10 min drive. They are a brand new hotel so hopefully soon enough they will add a lunch/dinner restaurant and I feel like that will complete them ! The Hotel itself : It’s feels a mansion with separate rooms ! It doesn’t have a hotel vibe. More like a home. You have two pools one upstairs and downstairs The one upstairs is more comfortable with Beds and of course the sun. Clean. Everyone is constantly cleaning here ! The water is salty though( but I figured out that it’s everywhere) Rooms: The staff always came in and cleaned the room while you stepped out and always added new towels when needed. The Bar : small bar upstairs with music in the rooftop ! Small menu of cocktails The staff : OUTSTANDING. Super sweet and personable. They provide you with taxi services, information, whatever you need. The SPA: MS.ELIZABETH HAS MAGIC HANDS. It was the best massage I have had ever. I felt relaxed and zen. Thank you to everyone for making my experience rememberable.
Xkeban Tulum became my home away from home for a few days. I felt right at home. I never felt unsafe or unwelcome. Breakfast included: 8am-12pm So delicious omg. They have a small menu selection that was designed for the people staying at the hotel. Yes the breakfast is included for your entire stay. No lunch or dinner service . They give you this app that you can order food from different restaurants ( like their version of Uber eats) in the area or the restaurants are a 10 min drive. They are a brand new hotel so hopefully soon enough they will add a lunch/dinner restaurant and I feel like that will complete them ! The Hotel itself : It’s feels a mansion with separate rooms ! It doesn’t have a hotel vibe. More like a home. You have two pools one upstairs and downstairs The one upstairs is more comfortable with Beds and of course the sun. Clean. Everyone is constantly cleaning here ! The water is salty though( but I figured out that it’s everywhere) Rooms: The staff always came in and cleaned the room while you stepped out and always added new towels when needed. The Bar : small bar upstairs with music in the rooftop ! Small menu of cocktails The staff : OUTSTANDING. Super sweet and personable. They provide you with taxi services, information, whatever you need. The SPA: MS.ELIZABETH HAS MAGIC HANDS. It was the best massage I have had ever. I felt relaxed and zen. Thank you to everyone for making my experience rememberable.
6
Peter
21. okt. 2025
·
Overnattet 4 netter
My husband and I checked into this hotel. We were charged additional $197 towards the room i already paid as my package. When i asked, only thing i was told was for the room. This is not a resort facility and felt like resort fees. Resort fees are not this expensive. The small dining room and bar area is closed everyday at 3pm. It is only open till 10:30 for food on Friday to Sunday on the rooftop with techno music that is blasting throughout the hotel. There is a pool next to the dining area and rooftop. It is a pool but not a swimming pool, it's more of soak yourself and hang out pool. The employees are nice but service is inconsistent. We had barely no hot water or water pressure in the shower but the sink had plenty of hot water. There is no place to hang your clothes, no phones, no tv and wifi is dead slow. We didn't even get our rooms clean for four days, the day before we left. If you're looking for a hotel that has the amenities, close to wherever you want to go without paying for taxi, this is not the hotel. This is not an adult hotel like they advertised. I would not recommend. Taxis are expensive.
My husband and I checked into this hotel. We were charged additional $197 towards the room i already paid as my package. When i asked, only thing i was told was for the room. This is not a resort facility and felt like resort fees. Resort fees are not this expensive. The small dining room and bar area is closed everyday at 3pm. It is only open till 10:30 for food on Friday to Sunday on the rooftop with techno music that is blasting throughout the hotel. There is a pool next to the dining area and rooftop. It is a pool but not a swimming pool, it's more of soak yourself and hang out pool. The employees are nice but service is inconsistent. We had barely no hot water or water pressure in the shower but the sink had plenty of hot water. There is no place to hang your clothes, no phones, no tv and wifi is dead slow. We didn't even get our rooms clean for four days, the day before we left. If you're looking for a hotel that has the amenities, close to wherever you want to go without paying for taxi, this is not the hotel. This is not an adult hotel like they advertised. I would not recommend. Taxis are expensive.
10
Gordon
26. nov. 2022
·
Overnattet 4 netter
the place is beautiful, but it’s on a road that still is being built. like once everything is done, it’ll all be beautiful, but expect to be on a dirt road with tons of pot holes, but with that being said it’s worth it! the staff is fantastic, place is beautiful inside, really clean, and just an overall pleasant experience!
the place is beautiful, but it’s on a road that still is being built. like once everything is done, it’ll all be beautiful, but expect to be on a dirt road with tons of pot holes, but with that being said it’s worth it! the staff is fantastic, place is beautiful inside, really clean, and just an overall pleasant experience!
10
Esmeralda
1. feb. 2023
·
Overnattet 4 netter
I just love it . Very clean and adorable. Staff very friendly. The locatin is not the best but not the worst. I definitely will come back. Breakfast included was delicious.
I just love it . Very clean and adorable. Staff very friendly. The locatin is not the best but not the worst. I definitely will come back. Breakfast included was delicious.
10
Merilyn
3. des. 2024
·
Overnattet 4 netter
The hotel experience was amazing! Is very clean, organized and the staff each one of them is very welcoming since day one! They did everything to surprise me on my birthday with balloons, drinks and even singing! You guys rock! Thank you!
The hotel experience was amazing! Is very clean, organized and the staff each one of them is very welcoming since day one! They did everything to surprise me on my birthday with balloons, drinks and even singing! You guys rock! Thank you!
10
Paula Isabel
16. jan. 2023
·
Muy atentos, excelente servicio, limpio, comida deliciosa
Muy atentos, excelente servicio, limpio, comida deliciosa
2
Eduardo
6. aug. 2025
·
Overnattet 2 netter
we checked in and were escorted to the room by a hotel employee. When the employee opened the door, he immediately realized the room had not been cleaned. We were surprised, but offered to go out and get food to give them time to clean the room. Only after we made that offer were we told that the cleaning crew had already left for the day, and the room could not be prepared. The only alternative the hotel could offer was a different room that did not include the private hot tub and was located on the fourth floor, with no elevator. This was not acceptable to us, as it did not match what we had reserved and paid for. We asked to cancel the reservation, but were told that since the booking was made through Expedia, the hotel could not cancel or issue a refund directly.
we checked in and were escorted to the room by a hotel employee. When the employee opened the door, he immediately realized the room had not been cleaned. We were surprised, but offered to go out and get food to give them time to clean the room. Only after we made that offer were we told that the cleaning crew had already left for the day, and the room could not be prepared. The only alternative the hotel could offer was a different room that did not include the private hot tub and was located on the fourth floor, with no elevator. This was not acceptable to us, as it did not match what we had reserved and paid for. We asked to cancel the reservation, but were told that since the booking was made through Expedia, the hotel could not cancel or issue a refund directly.
4
Kelly
17. feb. 2023
·
Overnattet 8 netter
What can I say about this place.. it’s a nice place but the entire area around is really bad. The poor road conditions ended up costing me over 1,000 usd bc you literally can’t avoid the huge holes. The noise in the hotel every night was unbearable. They have a DJ every night and it’s definitely not a place of relaxing. Great for all nighters and party people. Not for a family, or relaxing or kids.I also was left several times with no towels or tp, so I stopped leaving tips. A robe went missing from the housekeeping and I was treated like I took the robe. The hotel is very cool though, the staff for the kitchen was great and they were sweet. Unless it improves in hospitality drastically,I could never stay there again. Also, the concrete walls are nice but not with the on going construction. There are no bathroom doors, and the bathrooms are open to the outside hallways.Cool design but very ineffective for privacy.
What can I say about this place.. it’s a nice place but the entire area around is really bad. The poor road conditions ended up costing me over 1,000 usd bc you literally can’t avoid the huge holes. The noise in the hotel every night was unbearable. They have a DJ every night and it’s definitely not a place of relaxing. Great for all nighters and party people. Not for a family, or relaxing or kids.I also was left several times with no towels or tp, so I stopped leaving tips. A robe went missing from the housekeeping and I was treated like I took the robe. The hotel is very cool though, the staff for the kitchen was great and they were sweet. Unless it improves in hospitality drastically,I could never stay there again. Also, the concrete walls are nice but not with the on going construction. There are no bathroom doors, and the bathrooms are open to the outside hallways.Cool design but very ineffective for privacy.
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KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Stilige rom – noen med terrasser eller boblebad og komfortable senger – roses. Imidlertid reduserer tynne vegger, høy musikk fra takbaren og nærliggende byggearbeid, sporadisk treg eller upålitelig Wi-Fi, mindre planløsninger og åpne bad personvernet og komforten.
Relaterte gjesteomtaler
6
Wayne
7. nov. 2025
·
Overnattet 2 netter
The small boutique hotel has a great feel to it and I love the little touches here and there that point to its ethos. The room was beautiful, though small - the balcony with hot tub was def needed. That said, there was a lot of building noise and it went on for hours on my second day and started at 8am the next day (the day I checked out). The rooms aren’t sound insulated at all and so you could also hear people outside as if they were in the same room. Receptionists (guy from Argentina and a lady) were very kind and helpful. But the noise was too much.
The small boutique hotel has a great feel to it and I love the little touches here and there that point to its ethos. The room was beautiful, though small - the balcony with hot tub was def needed. That said, there was a lot of building noise and it went on for hours on my second day and started at 8am the next day (the day I checked out). The rooms aren’t sound insulated at all and so you could also hear people outside as if they were in the same room. Receptionists (guy from Argentina and a lady) were very kind and helpful. But the noise was too much.
6
Araceli
21. jan. 2024
·
Overnattet 4 netter
No tiene secador de pelo, no tiene televisión, me dijeron que eso requiere de más dinero, nunca me había pasado esto , hasta en el hotel más sencillo tiene televisión, aparte no tiene buen internet o sea que ni mi teléfono podía usar No me gustó
No tiene secador de pelo, no tiene televisión, me dijeron que eso requiere de más dinero, nunca me había pasado esto , hasta en el hotel más sencillo tiene televisión, aparte no tiene buen internet o sea que ni mi teléfono podía usar No me gustó
8
Junissa
14. feb. 2025
·
Overnattet 3 netter
The staff was amazing! Super nice friendly and helpful. The construction noise made it hard to sleep in the mornings but they gave us complementary drinks to make up for it because it’s really not their fault. They went above and beyond with the decor and hospitality. Highly recommended. The roof top sunsets were beautiful. There’s no tvs lol I thought that was funny lol but very nice hotel
The staff was amazing! Super nice friendly and helpful. The construction noise made it hard to sleep in the mornings but they gave us complementary drinks to make up for it because it’s really not their fault. They went above and beyond with the decor and hospitality. Highly recommended. The roof top sunsets were beautiful. There’s no tvs lol I thought that was funny lol but very nice hotel
8
BARTOLI
30. jan. 2023
·
Overnattet 4 netter
Très bel hotel, 2 piscines, très bonne literie, personnel très gentil et serviable, petit déjeuner inclus et bon avec des produits frais. Mais beaucoup de bruit en journée à cause des travaux autour (beaucoup d'hôtels en construction) et à partir de 8h30, pas gênant pour nous car en excursion en journée. Et la nuit musique à fond jusqu à 4h du matin sur 2 nuits (hôtel en face ou personnes sur chantier?) C est dommage car l hôtel est tres agréable et le studio tres spacieux. Et si vous n'avez pas de voiture, un peu éloigné du centre.
Très bel hotel, 2 piscines, très bonne literie, personnel très gentil et serviable, petit déjeuner inclus et bon avec des produits frais. Mais beaucoup de bruit en journée à cause des travaux autour (beaucoup d'hôtels en construction) et à partir de 8h30, pas gênant pour nous car en excursion en journée. Et la nuit musique à fond jusqu à 4h du matin sur 2 nuits (hôtel en face ou personnes sur chantier?) C est dommage car l hôtel est tres agréable et le studio tres spacieux. Et si vous n'avez pas de voiture, un peu éloigné du centre.
8
Ester
28. aug. 2023
·
Overnattet 2 netter
El hotel está genial y la habitación que nos dieron nos gustó. Pena que el intenet no funcionase. Por la noche la música del bar la ponen súper alta hasta la 1 am
El hotel está genial y la habitación que nos dieron nos gustó. Pena que el intenet no funcionase. Por la noche la música del bar la ponen súper alta hasta la 1 am
4
lidia
16. des. 2023
·
Overnattet 2 netter
To loud on weekends could not sleep
To loud on weekends could not sleep
8
Monia
15. apr. 2025
·
Overnattet 2 netter
La musique sur le toit jusqu’à 11h le week end on savait pas Les murs ont des oreilles
La musique sur le toit jusqu’à 11h le week end on savait pas Les murs ont des oreilles
4
Kelly
17. feb. 2023
·
Overnattet 8 netter
What can I say about this place.. it’s a nice place but the entire area around is really bad. The poor road conditions ended up costing me over 1,000 usd bc you literally can’t avoid the huge holes. The noise in the hotel every night was unbearable. They have a DJ every night and it’s definitely not a place of relaxing. Great for all nighters and party people. Not for a family, or relaxing or kids.I also was left several times with no towels or tp, so I stopped leaving tips. A robe went missing from the housekeeping and I was treated like I took the robe. The hotel is very cool though, the staff for the kitchen was great and they were sweet. Unless it improves in hospitality drastically,I could never stay there again. Also, the concrete walls are nice but not with the on going construction. There are no bathroom doors, and the bathrooms are open to the outside hallways.Cool design but very ineffective for privacy.
What can I say about this place.. it’s a nice place but the entire area around is really bad. The poor road conditions ended up costing me over 1,000 usd bc you literally can’t avoid the huge holes. The noise in the hotel every night was unbearable. They have a DJ every night and it’s definitely not a place of relaxing. Great for all nighters and party people. Not for a family, or relaxing or kids.I also was left several times with no towels or tp, so I stopped leaving tips. A robe went missing from the housekeeping and I was treated like I took the robe. The hotel is very cool though, the staff for the kitchen was great and they were sweet. Unless it improves in hospitality drastically,I could never stay there again. Also, the concrete walls are nice but not with the on going construction. There are no bathroom doors, and the bathrooms are open to the outside hallways.Cool design but very ineffective for privacy.
4
Sarah
2. des. 2022
·
Overnattet 2 netter
Très mauvaise expérience dans cet hôtel! Certes c’est joli, mais rien de fonctionnel. Déjà on réserve une chambre annoncée de 50m2. En faite c’est 20m2 de chambre, 30 m2 de terrasse. La chambre n’a aucune insonorisation, aucune intimité, les gens qui passent dans le couloir peuvent entendre tout, et même nous voir sous la douche... la terrasse est top. Le must, être réveillé à 8h par la musique de l’hôtel et les marteaux piqueurs des chantiers avoisinants, et la musique ne s’arrête pas jusqu’à presque 23h! Les caissons de basses font tout vibrer! Le petit déjeuner n’a rien d’exceptionnel, peu de choix (omelettes ou œufs brouillés) Mais le personnel est très sympathique.
Très mauvaise expérience dans cet hôtel! Certes c’est joli, mais rien de fonctionnel. Déjà on réserve une chambre annoncée de 50m2. En faite c’est 20m2 de chambre, 30 m2 de terrasse. La chambre n’a aucune insonorisation, aucune intimité, les gens qui passent dans le couloir peuvent entendre tout, et même nous voir sous la douche... la terrasse est top. Le must, être réveillé à 8h par la musique de l’hôtel et les marteaux piqueurs des chantiers avoisinants, et la musique ne s’arrête pas jusqu’à presque 23h! Les caissons de basses font tout vibrer! Le petit déjeuner n’a rien d’exceptionnel, peu de choix (omelettes ou œufs brouillés) Mais le personnel est très sympathique.
8
Jean
17. des. 2022
·
Overnattet 19 338 netter
Décoration intérieure super avec bcp de bois Chambre récente et bonne literie Personnel très sympa et bon petit dej Le negagif Zone ou il est situé en pleine construction Dj le soir jusqu'à 21h et plus Éloigné de tout au moins 30 mn de marche et seulement 3 vélos en prêt...
Décoration intérieure super avec bcp de bois Chambre récente et bonne literie Personnel très sympa et bon petit dej Le negagif Zone ou il est situé en pleine construction Dj le soir jusqu'à 21h et plus Éloigné de tout au moins 30 mn de marche et seulement 3 vélos en prêt...
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KI-generert oppsummering basert på nylige gjesteomtaler
Service
Personalet blir ofte omtalt som hyggelig og hjelpsomt med tankefulle gester. Noen gjester rapporterer om varierende service, begrenset respons utenfor åpningstidene, kommunikasjons-/innsjekkingsproblemer og én sikkerhetshendelse sent på kvelden.
Relaterte gjesteomtaler
10
Yannie
3. nov. 2025
·
Overnattet 4 netter
I had a great experience staying at Xkeban as a solo traveler. I want to be honest that it’s super loud over the weekends*** because they have a rooftop disco. I didn’t mind because I think it can be fun and convenient for people that like it. Obviously I came in low seasonality so there wasn’t a lot of people. I still enjoyed my stay and the rooms were clean and cozy. The staff is attentive making sure I’m having a good stay. The only issue for me was the location because it was far from the city center but if you rent a moto/bike/car this shouldn’t be an issue. They also have a free bike available!! I loved going through town with it.
I had a great experience staying at Xkeban as a solo traveler. I want to be honest that it’s super loud over the weekends*** because they have a rooftop disco. I didn’t mind because I think it can be fun and convenient for people that like it. Obviously I came in low seasonality so there wasn’t a lot of people. I still enjoyed my stay and the rooms were clean and cozy. The staff is attentive making sure I’m having a good stay. The only issue for me was the location because it was far from the city center but if you rent a moto/bike/car this shouldn’t be an issue. They also have a free bike available!! I loved going through town with it.
10
Michael
3. mai 2025
·
Overnattet 1 natt
Me gustó todo, el servicio y la atención al cliente es 10 / 10 desde la recepción hasta el roof. Me gustó que el mismo personal trata de llevar el nombre del Hotel en alto y lo que más me gustó la leyenda y todo lo que te atrapa en el hotel, recomendado 10000/10000, yo regreso sin preguntar.
Me gustó todo, el servicio y la atención al cliente es 10 / 10 desde la recepción hasta el roof. Me gustó que el mismo personal trata de llevar el nombre del Hotel en alto y lo que más me gustó la leyenda y todo lo que te atrapa en el hotel, recomendado 10000/10000, yo regreso sin preguntar.
4
Tiffany
8. mars 2024
·
Overnattet 1 natt
Coming in at night the area around the property was dark and roads were under construction. It’s hard to identify which building is the hotel. Staff inside seemed unaware of guests needing to check in. But when the host finally came to check us in, he was nice. After Traveling for 8 hours to arrive at the hotel hungry and hoping for room service but Their WhatsApp service does not work, I didn’t get a response when we asked about if there’s a dinner menu. Upstairs is very noisy so we wanted to avoid going up there but had to to avoid starving to death. Also the door of your hotel room does not have an extra security lock inside. Doesn’t feel like a safe set up.
Coming in at night the area around the property was dark and roads were under construction. It’s hard to identify which building is the hotel. Staff inside seemed unaware of guests needing to check in. But when the host finally came to check us in, he was nice. After Traveling for 8 hours to arrive at the hotel hungry and hoping for room service but Their WhatsApp service does not work, I didn’t get a response when we asked about if there’s a dinner menu. Upstairs is very noisy so we wanted to avoid going up there but had to to avoid starving to death. Also the door of your hotel room does not have an extra security lock inside. Doesn’t feel like a safe set up.
4
Mario
23. jan. 2024
·
Overnattet 3 netter
I want to be honest and fair. The hotel and the staff are amazing we were greeted very nice and everyone had great vibes. if you want party or just chill with cool people this is the spot. There was one big issue that unfortunately will keep us from going back. The last night we stay around 1 am someone tryed to get into our room. After I told him this wasn't his room he became angre and started even harder to get in. I call receptions but after midnight there is no one you can call. We waited 10 mins after not hearing anything then decided to go look for security. After talking to security we found out that the guy trying to get in our room was a friend of the manager who was allowed by security to enter into the hotel. Dont know what the intention of this person was but being in a country that is not yours you dont know peoples intention. Scary things run in your head, is he going to rob us or try to hurt us or kill us. And finding out that it's a friend of management made it even more scary, is this a set up? Please be very cautious never open a door to someone you dont know especially in the middle of the night.
I want to be honest and fair. The hotel and the staff are amazing we were greeted very nice and everyone had great vibes. if you want party or just chill with cool people this is the spot. There was one big issue that unfortunately will keep us from going back. The last night we stay around 1 am someone tryed to get into our room. After I told him this wasn't his room he became angre and started even harder to get in. I call receptions but after midnight there is no one you can call. We waited 10 mins after not hearing anything then decided to go look for security. After talking to security we found out that the guy trying to get in our room was a friend of the manager who was allowed by security to enter into the hotel. Dont know what the intention of this person was but being in a country that is not yours you dont know peoples intention. Scary things run in your head, is he going to rob us or try to hurt us or kill us. And finding out that it's a friend of management made it even more scary, is this a set up? Please be very cautious never open a door to someone you dont know especially in the middle of the night.
8
Junissa
14. feb. 2025
·
Overnattet 3 netter
The staff was amazing! Super nice friendly and helpful. The construction noise made it hard to sleep in the mornings but they gave us complementary drinks to make up for it because it’s really not their fault. They went above and beyond with the decor and hospitality. Highly recommended. The roof top sunsets were beautiful. There’s no tvs lol I thought that was funny lol but very nice hotel
The staff was amazing! Super nice friendly and helpful. The construction noise made it hard to sleep in the mornings but they gave us complementary drinks to make up for it because it’s really not their fault. They went above and beyond with the decor and hospitality. Highly recommended. The roof top sunsets were beautiful. There’s no tvs lol I thought that was funny lol but very nice hotel
10
Dene
22. okt. 2025
·
Overnattet 4 netter
Wonderful hotel. My husband and I really enjoyed the naturalistic atmosphere of the hotel. No televisions was great. Patio was wonderful with tub, hammock and a swivel chair. Mosquitoes are relentless bring your repellent or you’ll get eaten alive. Great experience, staff was super helpful and friendly. I definitely recommend and would definitely return with my arsenal of mosquitoe repellent of course.
Wonderful hotel. My husband and I really enjoyed the naturalistic atmosphere of the hotel. No televisions was great. Patio was wonderful with tub, hammock and a swivel chair. Mosquitoes are relentless bring your repellent or you’ll get eaten alive. Great experience, staff was super helpful and friendly. I definitely recommend and would definitely return with my arsenal of mosquitoe repellent of course.
10
Luis
6. jan. 2025
·
Overnattet 2 netter
desde la recepcion, fue muy calida, agil y me ofrecieron una bebida de cortesia. ayuda con el equipaje y amabilidad en especial de Exequiel
desde la recepcion, fue muy calida, agil y me ofrecieron una bebida de cortesia. ayuda con el equipaje y amabilidad en especial de Exequiel
10
Enrique
5. jan. 2026
·
Overnattet 3 netter
Excelente servicio en especial en lobby Jose super atento,
Excelente servicio en especial en lobby Jose super atento,
10
Merilyn
3. des. 2024
·
Overnattet 4 netter
The hotel experience was amazing! Is very clean, organized and the staff each one of them is very welcoming since day one! They did everything to surprise me on my birthday with balloons, drinks and even singing! You guys rock! Thank you!
The hotel experience was amazing! Is very clean, organized and the staff each one of them is very welcoming since day one! They did everything to surprise me on my birthday with balloons, drinks and even singing! You guys rock! Thank you!
10
Luzmila
14. nov. 2025
·
Overnattet 3 netter
Espectacular el lugar. La decoración muy creativa y linda. Los empleados todos muy atentos y listos a dar información cuando la solicitábamos. Súper amables.
Espectacular el lugar. La decoración muy creativa y linda. Los empleados todos muy atentos y listos a dar información cuando la solicitábamos. Súper amables.
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KI-generert oppsummering basert på nylige gjesteomtaler
Beliggenhet
I et område under utvikling med uasfalterte, humpete veier og nærliggende byggearbeid; flere gjester fant det utfordrende å finne frem og komme seg til og fra hotellet. Det er en kjøretur fra sentrale Tulum, så transport er vanligvis nødvendig for å komme seg til restauranter og uteliv.
Relaterte gjesteomtaler
8
Xavier
4. jan. 2025
·
Overnattet 4 netter
Fix the roads
Fix the roads
10
Yannie
3. nov. 2025
·
Overnattet 4 netter
I had a great experience staying at Xkeban as a solo traveler. I want to be honest that it’s super loud over the weekends*** because they have a rooftop disco. I didn’t mind because I think it can be fun and convenient for people that like it. Obviously I came in low seasonality so there wasn’t a lot of people. I still enjoyed my stay and the rooms were clean and cozy. The staff is attentive making sure I’m having a good stay. The only issue for me was the location because it was far from the city center but if you rent a moto/bike/car this shouldn’t be an issue. They also have a free bike available!! I loved going through town with it.
I had a great experience staying at Xkeban as a solo traveler. I want to be honest that it’s super loud over the weekends*** because they have a rooftop disco. I didn’t mind because I think it can be fun and convenient for people that like it. Obviously I came in low seasonality so there wasn’t a lot of people. I still enjoyed my stay and the rooms were clean and cozy. The staff is attentive making sure I’m having a good stay. The only issue for me was the location because it was far from the city center but if you rent a moto/bike/car this shouldn’t be an issue. They also have a free bike available!! I loved going through town with it.
6
Wayne
7. nov. 2025
·
Overnattet 2 netter
The small boutique hotel has a great feel to it and I love the little touches here and there that point to its ethos. The room was beautiful, though small - the balcony with hot tub was def needed. That said, there was a lot of building noise and it went on for hours on my second day and started at 8am the next day (the day I checked out). The rooms aren’t sound insulated at all and so you could also hear people outside as if they were in the same room. Receptionists (guy from Argentina and a lady) were very kind and helpful. But the noise was too much.
The small boutique hotel has a great feel to it and I love the little touches here and there that point to its ethos. The room was beautiful, though small - the balcony with hot tub was def needed. That said, there was a lot of building noise and it went on for hours on my second day and started at 8am the next day (the day I checked out). The rooms aren’t sound insulated at all and so you could also hear people outside as if they were in the same room. Receptionists (guy from Argentina and a lady) were very kind and helpful. But the noise was too much.
4
Tiffany
8. mars 2024
·
Overnattet 1 natt
Coming in at night the area around the property was dark and roads were under construction. It’s hard to identify which building is the hotel. Staff inside seemed unaware of guests needing to check in. But when the host finally came to check us in, he was nice. After Traveling for 8 hours to arrive at the hotel hungry and hoping for room service but Their WhatsApp service does not work, I didn’t get a response when we asked about if there’s a dinner menu. Upstairs is very noisy so we wanted to avoid going up there but had to to avoid starving to death. Also the door of your hotel room does not have an extra security lock inside. Doesn’t feel like a safe set up.
Coming in at night the area around the property was dark and roads were under construction. It’s hard to identify which building is the hotel. Staff inside seemed unaware of guests needing to check in. But when the host finally came to check us in, he was nice. After Traveling for 8 hours to arrive at the hotel hungry and hoping for room service but Their WhatsApp service does not work, I didn’t get a response when we asked about if there’s a dinner menu. Upstairs is very noisy so we wanted to avoid going up there but had to to avoid starving to death. Also the door of your hotel room does not have an extra security lock inside. Doesn’t feel like a safe set up.
8
BARTOLI
30. jan. 2023
·
Overnattet 4 netter
Très bel hotel, 2 piscines, très bonne literie, personnel très gentil et serviable, petit déjeuner inclus et bon avec des produits frais. Mais beaucoup de bruit en journée à cause des travaux autour (beaucoup d'hôtels en construction) et à partir de 8h30, pas gênant pour nous car en excursion en journée. Et la nuit musique à fond jusqu à 4h du matin sur 2 nuits (hôtel en face ou personnes sur chantier?) C est dommage car l hôtel est tres agréable et le studio tres spacieux. Et si vous n'avez pas de voiture, un peu éloigné du centre.
Très bel hotel, 2 piscines, très bonne literie, personnel très gentil et serviable, petit déjeuner inclus et bon avec des produits frais. Mais beaucoup de bruit en journée à cause des travaux autour (beaucoup d'hôtels en construction) et à partir de 8h30, pas gênant pour nous car en excursion en journée. Et la nuit musique à fond jusqu à 4h du matin sur 2 nuits (hôtel en face ou personnes sur chantier?) C est dommage car l hôtel est tres agréable et le studio tres spacieux. Et si vous n'avez pas de voiture, un peu éloigné du centre.
10
Gordon
26. nov. 2022
·
Overnattet 4 netter
the place is beautiful, but it’s on a road that still is being built. like once everything is done, it’ll all be beautiful, but expect to be on a dirt road with tons of pot holes, but with that being said it’s worth it! the staff is fantastic, place is beautiful inside, really clean, and just an overall pleasant experience!
the place is beautiful, but it’s on a road that still is being built. like once everything is done, it’ll all be beautiful, but expect to be on a dirt road with tons of pot holes, but with that being said it’s worth it! the staff is fantastic, place is beautiful inside, really clean, and just an overall pleasant experience!
10
Esmeralda
1. feb. 2023
·
Overnattet 4 netter
I just love it . Very clean and adorable. Staff very friendly. The locatin is not the best but not the worst. I definitely will come back. Breakfast included was delicious.
I just love it . Very clean and adorable. Staff very friendly. The locatin is not the best but not the worst. I definitely will come back. Breakfast included was delicious.
10
Jenae Armani
5. des. 2023
·
Our stay here was amazing!!! The property is beautiful with amazing decor for pictures. The staff and lady at the front desk was so helpful and made sure we were set with a scooter rental and local things to do. I highly recommend renting the scooter because the hotel is about 10 mins from the Tulum strip with food, clubs, and shops to enjoy. Overall 9/10 the only complaint was the area is still being developed so there is construction going on.
Our stay here was amazing!!! The property is beautiful with amazing decor for pictures. The staff and lady at the front desk was so helpful and made sure we were set with a scooter rental and local things to do. I highly recommend renting the scooter because the hotel is about 10 mins from the Tulum strip with food, clubs, and shops to enjoy. Overall 9/10 the only complaint was the area is still being developed so there is construction going on.
4
Kelly
17. feb. 2023
·
Overnattet 8 netter
What can I say about this place.. it’s a nice place but the entire area around is really bad. The poor road conditions ended up costing me over 1,000 usd bc you literally can’t avoid the huge holes. The noise in the hotel every night was unbearable. They have a DJ every night and it’s definitely not a place of relaxing. Great for all nighters and party people. Not for a family, or relaxing or kids.I also was left several times with no towels or tp, so I stopped leaving tips. A robe went missing from the housekeeping and I was treated like I took the robe. The hotel is very cool though, the staff for the kitchen was great and they were sweet. Unless it improves in hospitality drastically,I could never stay there again. Also, the concrete walls are nice but not with the on going construction. There are no bathroom doors, and the bathrooms are open to the outside hallways.Cool design but very ineffective for privacy.
What can I say about this place.. it’s a nice place but the entire area around is really bad. The poor road conditions ended up costing me over 1,000 usd bc you literally can’t avoid the huge holes. The noise in the hotel every night was unbearable. They have a DJ every night and it’s definitely not a place of relaxing. Great for all nighters and party people. Not for a family, or relaxing or kids.I also was left several times with no towels or tp, so I stopped leaving tips. A robe went missing from the housekeeping and I was treated like I took the robe. The hotel is very cool though, the staff for the kitchen was great and they were sweet. Unless it improves in hospitality drastically,I could never stay there again. Also, the concrete walls are nice but not with the on going construction. There are no bathroom doors, and the bathrooms are open to the outside hallways.Cool design but very ineffective for privacy.
8
Jean
17. des. 2022
·
Overnattet 19 338 netter
Décoration intérieure super avec bcp de bois Chambre récente et bonne literie Personnel très sympa et bon petit dej Le negagif Zone ou il est situé en pleine construction Dj le soir jusqu'à 21h et plus Éloigné de tout au moins 30 mn de marche et seulement 3 vélos en prêt...
Décoration intérieure super avec bcp de bois Chambre récente et bonne literie Personnel très sympa et bon petit dej Le negagif Zone ou il est situé en pleine construction Dj le soir jusqu'à 21h et plus Éloigné de tout au moins 30 mn de marche et seulement 3 vélos en prêt...
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Servering
Frokost er inkludert og rost for smak og friskhet, men utvalget er lite. Lunsj/middag på stedet er minimalt eller fraværende (noen ganger begrenset til åpningstidene til takbaren i helgene), og én anmeldelse rapporterte vanskeligheter med å kontakte personalet om middag via WhatsApp.
Relaterte gjesteomtaler
4
Tiffany
8. mars 2024
·
Overnattet 1 natt
Coming in at night the area around the property was dark and roads were under construction. It’s hard to identify which building is the hotel. Staff inside seemed unaware of guests needing to check in. But when the host finally came to check us in, he was nice. After Traveling for 8 hours to arrive at the hotel hungry and hoping for room service but Their WhatsApp service does not work, I didn’t get a response when we asked about if there’s a dinner menu. Upstairs is very noisy so we wanted to avoid going up there but had to to avoid starving to death. Also the door of your hotel room does not have an extra security lock inside. Doesn’t feel like a safe set up.
Coming in at night the area around the property was dark and roads were under construction. It’s hard to identify which building is the hotel. Staff inside seemed unaware of guests needing to check in. But when the host finally came to check us in, he was nice. After Traveling for 8 hours to arrive at the hotel hungry and hoping for room service but Their WhatsApp service does not work, I didn’t get a response when we asked about if there’s a dinner menu. Upstairs is very noisy so we wanted to avoid going up there but had to to avoid starving to death. Also the door of your hotel room does not have an extra security lock inside. Doesn’t feel like a safe set up.
10
Jennifer
14. jan. 2023
·
Overnattet 19 370 netter
Xkeban Tulum became my home away from home for a few days. I felt right at home. I never felt unsafe or unwelcome. Breakfast included: 8am-12pm So delicious omg. They have a small menu selection that was designed for the people staying at the hotel. Yes the breakfast is included for your entire stay. No lunch or dinner service . They give you this app that you can order food from different restaurants ( like their version of Uber eats) in the area or the restaurants are a 10 min drive. They are a brand new hotel so hopefully soon enough they will add a lunch/dinner restaurant and I feel like that will complete them ! The Hotel itself : It’s feels a mansion with separate rooms ! It doesn’t have a hotel vibe. More like a home. You have two pools one upstairs and downstairs The one upstairs is more comfortable with Beds and of course the sun. Clean. Everyone is constantly cleaning here ! The water is salty though( but I figured out that it’s everywhere) Rooms: The staff always came in and cleaned the room while you stepped out and always added new towels when needed. The Bar : small bar upstairs with music in the rooftop ! Small menu of cocktails The staff : OUTSTANDING. Super sweet and personable. They provide you with taxi services, information, whatever you need. The SPA: MS.ELIZABETH HAS MAGIC HANDS. It was the best massage I have had ever. I felt relaxed and zen. Thank you to everyone for making my experience rememberable.
Xkeban Tulum became my home away from home for a few days. I felt right at home. I never felt unsafe or unwelcome. Breakfast included: 8am-12pm So delicious omg. They have a small menu selection that was designed for the people staying at the hotel. Yes the breakfast is included for your entire stay. No lunch or dinner service . They give you this app that you can order food from different restaurants ( like their version of Uber eats) in the area or the restaurants are a 10 min drive. They are a brand new hotel so hopefully soon enough they will add a lunch/dinner restaurant and I feel like that will complete them ! The Hotel itself : It’s feels a mansion with separate rooms ! It doesn’t have a hotel vibe. More like a home. You have two pools one upstairs and downstairs The one upstairs is more comfortable with Beds and of course the sun. Clean. Everyone is constantly cleaning here ! The water is salty though( but I figured out that it’s everywhere) Rooms: The staff always came in and cleaned the room while you stepped out and always added new towels when needed. The Bar : small bar upstairs with music in the rooftop ! Small menu of cocktails The staff : OUTSTANDING. Super sweet and personable. They provide you with taxi services, information, whatever you need. The SPA: MS.ELIZABETH HAS MAGIC HANDS. It was the best massage I have had ever. I felt relaxed and zen. Thank you to everyone for making my experience rememberable.
8
BARTOLI
30. jan. 2023
·
Overnattet 4 netter
Très bel hotel, 2 piscines, très bonne literie, personnel très gentil et serviable, petit déjeuner inclus et bon avec des produits frais. Mais beaucoup de bruit en journée à cause des travaux autour (beaucoup d'hôtels en construction) et à partir de 8h30, pas gênant pour nous car en excursion en journée. Et la nuit musique à fond jusqu à 4h du matin sur 2 nuits (hôtel en face ou personnes sur chantier?) C est dommage car l hôtel est tres agréable et le studio tres spacieux. Et si vous n'avez pas de voiture, un peu éloigné du centre.
Très bel hotel, 2 piscines, très bonne literie, personnel très gentil et serviable, petit déjeuner inclus et bon avec des produits frais. Mais beaucoup de bruit en journée à cause des travaux autour (beaucoup d'hôtels en construction) et à partir de 8h30, pas gênant pour nous car en excursion en journée. Et la nuit musique à fond jusqu à 4h du matin sur 2 nuits (hôtel en face ou personnes sur chantier?) C est dommage car l hôtel est tres agréable et le studio tres spacieux. Et si vous n'avez pas de voiture, un peu éloigné du centre.
6
Peter
21. okt. 2025
·
Overnattet 4 netter
My husband and I checked into this hotel. We were charged additional $197 towards the room i already paid as my package. When i asked, only thing i was told was for the room. This is not a resort facility and felt like resort fees. Resort fees are not this expensive. The small dining room and bar area is closed everyday at 3pm. It is only open till 10:30 for food on Friday to Sunday on the rooftop with techno music that is blasting throughout the hotel. There is a pool next to the dining area and rooftop. It is a pool but not a swimming pool, it's more of soak yourself and hang out pool. The employees are nice but service is inconsistent. We had barely no hot water or water pressure in the shower but the sink had plenty of hot water. There is no place to hang your clothes, no phones, no tv and wifi is dead slow. We didn't even get our rooms clean for four days, the day before we left. If you're looking for a hotel that has the amenities, close to wherever you want to go without paying for taxi, this is not the hotel. This is not an adult hotel like they advertised. I would not recommend. Taxis are expensive.
My husband and I checked into this hotel. We were charged additional $197 towards the room i already paid as my package. When i asked, only thing i was told was for the room. This is not a resort facility and felt like resort fees. Resort fees are not this expensive. The small dining room and bar area is closed everyday at 3pm. It is only open till 10:30 for food on Friday to Sunday on the rooftop with techno music that is blasting throughout the hotel. There is a pool next to the dining area and rooftop. It is a pool but not a swimming pool, it's more of soak yourself and hang out pool. The employees are nice but service is inconsistent. We had barely no hot water or water pressure in the shower but the sink had plenty of hot water. There is no place to hang your clothes, no phones, no tv and wifi is dead slow. We didn't even get our rooms clean for four days, the day before we left. If you're looking for a hotel that has the amenities, close to wherever you want to go without paying for taxi, this is not the hotel. This is not an adult hotel like they advertised. I would not recommend. Taxis are expensive.
10
Esmeralda
1. feb. 2023
·
Overnattet 4 netter
I just love it . Very clean and adorable. Staff very friendly. The locatin is not the best but not the worst. I definitely will come back. Breakfast included was delicious.
I just love it . Very clean and adorable. Staff very friendly. The locatin is not the best but not the worst. I definitely will come back. Breakfast included was delicious.
10
Paula Isabel
16. jan. 2023
·
Muy atentos, excelente servicio, limpio, comida deliciosa
Muy atentos, excelente servicio, limpio, comida deliciosa
8
Ester
28. aug. 2023
·
Overnattet 2 netter
El hotel está genial y la habitación que nos dieron nos gustó. Pena que el intenet no funcionase. Por la noche la música del bar la ponen súper alta hasta la 1 am
El hotel está genial y la habitación que nos dieron nos gustó. Pena que el intenet no funcionase. Por la noche la música del bar la ponen súper alta hasta la 1 am
10
Aldo Arturo
22. aug. 2023
·
Overnattet 4 netter
Clean, excellent food Really nice place
Clean, excellent food Really nice place
4
Sarah
2. des. 2022
·
Overnattet 2 netter
Très mauvaise expérience dans cet hôtel! Certes c’est joli, mais rien de fonctionnel. Déjà on réserve une chambre annoncée de 50m2. En faite c’est 20m2 de chambre, 30 m2 de terrasse. La chambre n’a aucune insonorisation, aucune intimité, les gens qui passent dans le couloir peuvent entendre tout, et même nous voir sous la douche... la terrasse est top. Le must, être réveillé à 8h par la musique de l’hôtel et les marteaux piqueurs des chantiers avoisinants, et la musique ne s’arrête pas jusqu’à presque 23h! Les caissons de basses font tout vibrer! Le petit déjeuner n’a rien d’exceptionnel, peu de choix (omelettes ou œufs brouillés) Mais le personnel est très sympathique.
Très mauvaise expérience dans cet hôtel! Certes c’est joli, mais rien de fonctionnel. Déjà on réserve une chambre annoncée de 50m2. En faite c’est 20m2 de chambre, 30 m2 de terrasse. La chambre n’a aucune insonorisation, aucune intimité, les gens qui passent dans le couloir peuvent entendre tout, et même nous voir sous la douche... la terrasse est top. Le must, être réveillé à 8h par la musique de l’hôtel et les marteaux piqueurs des chantiers avoisinants, et la musique ne s’arrête pas jusqu’à presque 23h! Les caissons de basses font tout vibrer! Le petit déjeuner n’a rien d’exceptionnel, peu de choix (omelettes ou œufs brouillés) Mais le personnel est très sympathique.
8
Jean
17. des. 2022
·
Overnattet 19 338 netter
Décoration intérieure super avec bcp de bois Chambre récente et bonne literie Personnel très sympa et bon petit dej Le negagif Zone ou il est situé en pleine construction Dj le soir jusqu'à 21h et plus Éloigné de tout au moins 30 mn de marche et seulement 3 vélos en prêt...
Décoration intérieure super avec bcp de bois Chambre récente et bonne literie Personnel très sympa et bon petit dej Le negagif Zone ou il est situé en pleine construction Dj le soir jusqu'à 21h et plus Éloigné de tout au moins 30 mn de marche et seulement 3 vélos en prêt...
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KI-generert oppsummering basert på nylige gjesteomtaler
10
Austin
10. jan. 2026
·
Overnattet 5 netter
Amazing hotel…. Staff was super helpful and welcoming made me feel at home!!! From Jose at check in to Daniel at the desk for anything I needed! Overall the stay was amazing! Tommy at the restaurant was also a great server and host along with Daniel to.. Overall the stay was the best and highly recommend to anyone coming to Tulum for the first time!!! I plan on being back again!
Amazing hotel…. Staff was super helpful and welcoming made me feel at home!!! From Jose at check in to Daniel at the desk for anything I needed! Overall the stay was amazing! Tommy at the restaurant was also a great server and host along with Daniel to.. Overall the stay was the best and highly recommend to anyone coming to Tulum for the first time!!! I plan on being back again!
10
Enrique
5. jan. 2026
·
Overnattet 3 netter
Excelente servicio en especial en lobby Jose super atento,
Excelente servicio en especial en lobby Jose super atento,
8
Gabryell
2. jan. 2026
·
Overnattet 8 netter
Staff was great and helpful all around! The rooftop party or DJ was not the best experience but it was over by 11p the noise and the choice of music is not the best. The water was an issue I requested to be moved because i thought it may just be my room because everyday there was a delay in me showering or even brushing my teeth! I’m not exaggerating it was every single day. The food was delicious and the overall aesthetic was pleasing.
Staff was great and helpful all around! The rooftop party or DJ was not the best experience but it was over by 11p the noise and the choice of music is not the best. The water was an issue I requested to be moved because i thought it may just be my room because everyday there was a delay in me showering or even brushing my teeth! I’m not exaggerating it was every single day. The food was delicious and the overall aesthetic was pleasing.
10
Luzmila
14. nov. 2025
·
Overnattet 3 netter
Espectacular el lugar. La decoración muy creativa y linda. Los empleados todos muy atentos y listos a dar información cuando la solicitábamos. Súper amables.
Espectacular el lugar. La decoración muy creativa y linda. Los empleados todos muy atentos y listos a dar información cuando la solicitábamos. Súper amables.
6
Wayne
7. nov. 2025
·
Overnattet 2 netter
The small boutique hotel has a great feel to it and I love the little touches here and there that point to its ethos. The room was beautiful, though small - the balcony with hot tub was def needed. That said, there was a lot of building noise and it went on for hours on my second day and started at 8am the next day (the day I checked out). The rooms aren’t sound insulated at all and so you could also hear people outside as if they were in the same room. Receptionists (guy from Argentina and a lady) were very kind and helpful. But the noise was too much.
The small boutique hotel has a great feel to it and I love the little touches here and there that point to its ethos. The room was beautiful, though small - the balcony with hot tub was def needed. That said, there was a lot of building noise and it went on for hours on my second day and started at 8am the next day (the day I checked out). The rooms aren’t sound insulated at all and so you could also hear people outside as if they were in the same room. Receptionists (guy from Argentina and a lady) were very kind and helpful. But the noise was too much.
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Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
september 2026
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oktober 2026
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Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-09-17: 70.99865755996703USD
- 2026-09-18: 70.99865755996703USD
- 2026-09-19: 70.99865755996703USD
- 2026-09-20: 70.99865755996703USD
- 2026-09-21: 70.64196515285491USD
- 2026-09-22: 70.64196515285491USD
- 2026-09-23: 70.64196515285491USD
- 2026-09-24: 70.62892061222075USD
- 2026-09-25: 70.99865755996703USD
- 2026-09-26: 70.99865755996703USD
- 2026-09-27: 70.99865755996703USD
- 2026-09-28: 70.99865755996703USD
- 2026-09-29: 78.5417047945404USD
- 2026-09-30: 78.5417047945404USD
- 2026-10-01: 70.99865755996703USD
- 2026-10-02: 70.99865755996703USD
- 2026-10-03: 78.5417047945404USD
- 2026-10-04: 78.5417047945404USD
- 2026-10-05: 70.99865755996703USD
- 2026-10-06: 70.99865755996703USD
- 2026-10-07: 70.99865755996703USD
- 2026-10-08: 78.5417047945404USD
- 2026-10-09: 70.99865755996703USD
- 2026-10-10: 70.99865755996703USD
- 2026-10-11: 70.99865755996703USD
- 2026-10-12: 78.5417047945404USD
- 2026-10-13: 70.99865755996703USD
- 2026-10-14: 70.99865755996703USD
- 2026-10-15: 70.99865755996703USD
- 2026-10-16: 70.64196515285491USD
- 2026-10-17: 131.0244998439026USD
- 2026-10-18: 70.64196515285491USD
- 2026-10-19: 70.99865755996703USD
- 2026-10-20: 70.64196515285491USD
- 2026-10-21: 70.59820593158722USD
- 2026-10-22: 70.1797381193161USD
- 2026-10-23: 132.040099243927USD
- 2026-10-24: 131.0244998439026USD
- 2026-10-25: 132.39799623420714USD
- 2026-10-26: 70.1797381193161USD
- 2026-10-27: 70.1797381193161USD
- 2026-10-28: 132.31597945152282USD
- 2026-10-29: 70.59820593158722USD
- 2026-10-30: 133.06651799095152USD
- 2026-10-31: 70.1797381193161USD
- 2026-11-01: 77.00108234535216USD
- 2026-11-02: 140.95369930557248USD
- 2026-11-03: 76.61423155601501USD
- 2026-11-04: 76.11293222480774USD
- 2026-11-05: 76.56677535949706USD
- 2026-11-06: 89.77046990211485USD
- 2026-11-07: 89.77046990211485USD
- 2026-11-08: 140.95369930557248USD
- 2026-11-09: 76.56677535949706USD
- 2026-11-10: 76.56677535949706USD
- 2026-11-11: 76.11293222480774USD
- 2026-11-12: 76.11293222480774USD
- 2026-11-13: 76.56677535949706USD
- 2026-11-14: 76.61423155601501USD
- 2026-11-15: 106.2953535495758USD
- 2026-11-16: 76.11293222480774USD
- 2026-11-17: 76.61423155601501USD
Resepsjonen er åpen hver dag fra kl. 07.00 til kl. 19.00. Du må kontakte overnattingsstedet via kontaktopplysningene i bestillingsbekreftelsen minst 24 timer før ankomst for å avtale når/hvordan innsjekking skal skje. Du må kontakte overnattingsstedet på forhånd via kontaktopplysningene i bestillingsbekreftelsen hvis du planlegger å ankomme etter kl. 12.00. Gjestene må kontakte overnattingsstedet i forkant for å få innsjekkingsinstruksjoner. Resepsjonen har begrensede åpningstider. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy.
Innsjekkingen må foretas av en person som er minst 18 år gammel.
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort, debetkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
- Dette overnattingsstedet godtar debetkort og kontanter
- Kontantløse transaksjoner er mulig
- Overnattingsstedet har følgende sikkerhetstiltak: brannslukningsapparat og førstehjelpsskrin
- Dette overnattingsstedet har utendørsområder, som balkonger, verandaer og terrasser, som kanskje ikke passer for barn. Hvis du har bekymringer, anbefaler vi at du kontakter overnattingsstedet før ankomst for å bekrefte at de har et tilgjengelig rom som passer for deg
- Det er mulig å betale uten kontanter.
- Kontaktfri innsjekking og kontaktfri utsjekking er tilgjengelig.
- Pris for frokost tilberedt etter bestilling: ca. USD 10–30 for voksne og USD 10–30 for barn
Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.
Populære fasiliteter
Aktiviteter
Svømmebasseng
Utendørs svømmebasseng
Utemøbler
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terrasse
Tjenester
Rengjøring
Concierge Services
Internett
Gratis wi-fi
Generelt
Romservice
Restaurant
Rom for ikke-røykere
Bar ved bassenget
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