Novotel Makkah Thakher City
36 US$
/nat
Gennemsnit for september
Vælg datoer for at se priser og tilgængelighed
36 US$
/nat
Gennemsnit for september
Gennemsnitlige månedlige priser
På Novotel Makkah Thakher City ligger prisen pr. nat i gennemsnit på 36 US$ i den billigste måned (september) og 289 US$ i den dyreste måned (maj), baseret på de seneste 12 måneder.
| Måned | Gennemsnitlig pris |
|---|---|
| januar | 55 US$ |
| februar | 60 US$ |
| marts | 110 US$ |
| april | 45 US$ |
| maj | 289 US$ |
| juni | 46 US$ |
| juli | 40 US$ |
| august | 36 US$ |
| september | 36 US$ |
| oktober | 39 US$ |
| november | 39 US$ |
| december | 54 US$ |
J
F
M
A
M
J
J
A
sep. · 36 US$
S
O
N
D
Dyrest: maj (ca. 289 US$)
Billigst: september (ca. 36 US$)
Om dette overnatningssted
Drag fordel af rekreative tilbud, såsom et fitnesscenter, eller andre faciliteter, inklusive gratis trådløs internetadgang og concierge-tjenester.
Faciliteter
Drag fordel af rekreative tilbud, såsom et fitnesscenter, eller andre faciliteter, inklusive gratis trådløs internetadgang og concierge-tjenester.
Forretningsfaciliteter
Gæsterne har blandt andet adgang til et forretningscenter, en døgnåben reception og bagageopbevaring. Dette hotel har 6 møde- og konferencelokaler til rådighed. Gratis selvstændig parkering er til rådighed på stedet.
Spisning
Snup en bid mad på en af 3 restauranter på dette hotel. Du kan også blive på værelset og nyde godt af roomservice døgnet rundt eller hente en snack på stedets kaffebar/café. Slap af med en forfriskende drink ved en af stedets 3 barer/lounger. Morgenmadsbuffet tilbydes mod gebyr dagligt fra kl. 06.30 til kl. 10.30.
Værelser
Føl dig hjemme i et af de 1461 aircondition-afkølede værelser, der indeholder minibar og smart-tv. Med gratis Wi-Fi kan du altid komme på nettet, og satellitkanaler sørger for underholdningen. Værelset har et privat badeværelse med bruser samt hårtørrer og hjemmesko. Faciliteter inkluderer telefoner samt pengeskabe og skriveborde.
Lokation
Fra Novotel Makkah Thakher City i Makkah (Rie Adhakhir) er der kun 10 minutters kørsel til Souk Al-Khalil og Faqih Moské. Dette hotel ligger 5,3 km fra Hira-grotten og 6,3 km fra Klokketårnene.
I nærheden
Masjid Al-Jinn(1.1 mil)
Al Malaa-kirkegården(1.2 mil)
Den Store Moske i Mekka(1.8 mil)
Safa og Marwah(1.9 mil)
Al-Salam Gate(2 mil)
Zamzam Brønd(2 mil)
Maqam Ibrahim(2 mil)
Kaaba'en(2 mil)
Den Sorte Sten(2 mil)
King Fahad Gate(2.2 mil)
Klokketårnene(2.3 mil)
Alkhalil Gårdsplads(2.3 mil)
Souk Al-Khalil(2.3 mil)
60th Street(2.5 mil)
Sheikh Abdul Aziz Ibn Baz Moské(2.5 mil)
Den foretrukne lufthavn for Novotel Makkah Thakher City er Jeddah (JED-Kong Abdulaziz International)(57.3 mil)
Parkering
Restaurant
Ikkerygerværelser
Forretningscenter
Roomservice
Rengøring
Lokation
Al Andalus Dist P O Box 4575 Makkah Al Mukarama 24237, Rie Adhakhir, Mekka, Saudi-Arabien
Masjid Al-Jinn (1.1 mil)
Al Malaa-kirkegården (1.2 mil)
Den Store Moske i Mekka (1.8 mil)
Safa og Marwah (1.9 mil)
Al-Salam Gate (2 mil)
Zamzam Brønd (2 mil)
Værelsesmuligheder
6
Superior-værelse - 2 enkeltsenge
Værelsesoplysninger
2 Enkeltsenge
Sover 2
323 ft²
KlimaanlægWi-Fi (Gratis)Privat badeværelse
6
Executive-værelse - 1 kingsize-seng
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 3
431 ft²
KlimaanlægWi-Fi (Gratis)Privat badeværelse
5
Superior-værelse - 1 kingsize-seng
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
323 ft²
KlimaanlægWi-Fi (Gratis)Privat badeværelse
5
Superior-værelse - flere senge
Værelsesoplysninger
4× Enkeltsenge
Sover 4
323 ft²
KlimaanlægWi-Fi (Gratis)Privat badeværelse
5
Junior-suite - 1 kingsize-seng
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 4
646 ft²
KlimaanlægWi-Fi (Gratis)Separat stue
6
Værelse - 1 kingsize-seng
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
323 ft²
KlimaanlægWi-Fi (Gratis)Privat badeværelse
6
Superior-værelse til 3 personer - 3 enkeltsenge
Værelsesoplysninger
3× Enkeltsenge
Sover 3
323 ft²
KlimaanlægWi-Fi (Gratis)Privat badeværelse
7
Familieværelse til 3 personer - flere senge
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
og 2 Enkeltsenge
Sover 6
646 ft²
KlimaanlægWi-Fi (Gratis)Privat badeværelse
7
Familieværelse med 2 enkeltsenge - flere senge
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
og 2 Enkeltsenge
Sover 6
646 ft²
KlimaanlægWi-Fi (Gratis)Privat badeværelse
Gæsteanmeldelser
8.4
Meget god
Baseret på 5.655 verificerede anmeldelser
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
På Novotel Makkah Thakher City roser rejsende konsekvent rene, moderne værelser, venligt personale og god værdi for pengene, men påpeger også, at ejendommen ligger langt fra Haram, og at shuttle-afleveringer kræver lange gåture i et område, der stadig er under kraftig bygning.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
På Novotel Makkah Thakher City roser rejsende konsekvent rene, moderne værelser, venligt personale og god værdi for pengene, men påpeger også, at ejendommen ligger langt fra Haram, og at shuttle-afleveringer kræver lange gåture i et område, der stadig er under kraftig bygning.
Tilbagemeldingerne om servicen er blandede: mange fremhæver hensynsfuldt og hjælpsomt personale, men andre rapporterer langsom eller overfyldt check-in, ubesvarede telefoner og inkonsekvent rengøring eller roomservice. Værelserne er generelt rummelige og komfortable, selvom tilbagevendende vedligeholdelsesproblemer inkluderer langsomt drænende brusere, lejlighedsvise lugte på badeværelset eller røg, sporadisk Wi-Fi og støj om dagen fra nærliggende byggearbejde. Morgenmad og spisning på stedet roses ofte, men flere gæster fandt udvalget eller værdien ujævn og bemærkede lejlighedsvise forsinkelser. Forvent et rent, moderne ophold med fornuftige priser, afbalanceret med transportmæssige udfordringer på grund af afstanden og lejlighedsvise inkonsistenser i servicen.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Gratis shuttlebusser kører ofte og er nyttige, men flere anmeldelser rapporterer om trængsel, varierende køreplaner, afsætningspunkter i stor afstand og til tider behov for at skifte bus; ekstra faciliteter på stedet, såsom en barberbutik, bemærkes. Parkering er begrænset i travle perioder, og nogle gæster nævnte manglende eller utilstrækkelige førstehjælpsartikler.
Relaterede gæsteanmeldelser
10
Naveed
29. jan. 2024
·
Overnattede 3 nætter
Excellent shuttle service to Haram 24 hrs a day.
Excellent shuttle service to Haram 24 hrs a day.
8
Achta
6. apr. 2025
·
L'hôtel est propre, le personnel gentil et serviable, la nourriture est au top. Le seul inconvénient avec cet hôtel, c'est la distance avec la Masjid Al Haram. Séjours de 17 jours. Merciii à Karimoullah, ce Jeune qui s'occupe de nettoyage des chambres, tres gentil et respectueux
L'hôtel est propre, le personnel gentil et serviable, la nourriture est au top. Le seul inconvénient avec cet hôtel, c'est la distance avec la Masjid Al Haram. Séjours de 17 jours. Merciii à Karimoullah, ce Jeune qui s'occupe de nettoyage des chambres, tres gentil et respectueux
6
Khwaja
27. nov. 2025
·
Overnattede 3 nætter
Good location, shuttle, breakfast. The main issue was parking. Mostly the parking lots were full. They need to create more parking space. Thanks!
Good location, shuttle, breakfast. The main issue was parking. Mostly the parking lots were full. They need to create more parking space. Thanks!
8
ali
3. apr. 2025
·
Overnattede 6 nætter
Excellent hotel; I have been going there for the last 3 years and enjoyed my stay because of the cleanness of the rooms and the comfort due to spacious rooms and bathrooms. The restaurant provides excellent buffet, although is slightly pricey, but good varieties of food is provided. The only negative side of staying here is the transportations from to Haram. Also, drivers are not following the rules of only carrying hotel guests, but rather they allow their relatives to get into the bus and forced hotels guests to stand in the bus while their relatives are occupying seats and imposing several stops before the final destination, which is causing delay and making hotel guests uncomfortable. Management needs to look into such practice mainly done by the drivers!
Excellent hotel; I have been going there for the last 3 years and enjoyed my stay because of the cleanness of the rooms and the comfort due to spacious rooms and bathrooms. The restaurant provides excellent buffet, although is slightly pricey, but good varieties of food is provided. The only negative side of staying here is the transportations from to Haram. Also, drivers are not following the rules of only carrying hotel guests, but rather they allow their relatives to get into the bus and forced hotels guests to stand in the bus while their relatives are occupying seats and imposing several stops before the final destination, which is causing delay and making hotel guests uncomfortable. Management needs to look into such practice mainly done by the drivers!
6
Nizar
14. feb. 2025
·
Overnattede 4 nætter
Very poor first-aid kit . Has absolutely nothing in it to clean or to wrap if you get your self bit cut . Not even bandage. Very disappointed. And thats should be a first priority and been checked regularly for the management or the health department the first-aid kit ... breakfast was nice shuttle bus was convenient.
Very poor first-aid kit . Has absolutely nothing in it to clean or to wrap if you get your self bit cut . Not even bandage. Very disappointed. And thats should be a first priority and been checked regularly for the management or the health department the first-aid kit ... breakfast was nice shuttle bus was convenient.
8
lubna
30. jan. 2025
·
Overnattede 2 nætter
Newer hotel, clean, good bed line. Staff is helpful. Key issue is the shuttle to the Haram. One has to take two buses to reach the Haram. And the 2nd bus k
Newer hotel, clean, good bed line. Staff is helpful. Key issue is the shuttle to the Haram. One has to take two buses to reach the Haram. And the 2nd bus k
10
israr
7. nov. 2025
·
Overnattede 3 nætter
We stayed here for three days, and it was wonderful experience staying here. The included breakfast was very delicious and always fresh. Service was great, free bus transportation to haram was available 24 hours .
We stayed here for three days, and it was wonderful experience staying here. The included breakfast was very delicious and always fresh. Service was great, free bus transportation to haram was available 24 hours .
8
ali
23. apr. 2024
·
Overnattede 7 nætter
I stayed several times in this hotel and one of the reason makes me to return is the cleanest of the remises. However, the transportation (bus shuttle service) is poor and needs to be significantly improved! Sometimes overcrowded by non hotel residents passengers and hard to verify also the frequency of the buses is not as advertised! Buses leave earlier than scheduled and more often fully packed! Unorganized and poorly identifiable pick up bus stop in Gaza station near Kaaba. The problem of the hotel is TRANSPORTATION!!!!!
I stayed several times in this hotel and one of the reason makes me to return is the cleanest of the remises. However, the transportation (bus shuttle service) is poor and needs to be significantly improved! Sometimes overcrowded by non hotel residents passengers and hard to verify also the frequency of the buses is not as advertised! Buses leave earlier than scheduled and more often fully packed! Unorganized and poorly identifiable pick up bus stop in Gaza station near Kaaba. The problem of the hotel is TRANSPORTATION!!!!!
10
SYED
16. nov. 2025
·
Overnattede 3 nætter
The breakfast was great. Rooms were well cleaned. The shuttle services are great and available every half n hour. However due to the construction in the haram the walk still is atleast 20 to 30mins.
The breakfast was great. Rooms were well cleaned. The shuttle services are great and available every half n hour. However due to the construction in the haram the walk still is atleast 20 to 30mins.
8
Rustum
8. mar. 2025
·
Overnattede 3 nætter
This hotel is about a 20-minute drive from the Kaaba, where cars must stop. It’s in a developing area of Makkah with few large buildings like Novotel, though construction is ongoing. There are some smaller buildings with shops and restaurants nearby, but taxis are still the best way to reach them. The hotel has a 24/7 barbershop, is fully wheelchair accessible, and consists of multiple large towers, dominating the landscape in early 2025. Shuttle buses run to and from the hotel, but taking a taxi offers more flexibility. The distance can be inconvenient if you need frequent trips to the Kaaba, especially for those with mobility issues or requiring frequent hotel access for supplies or restrooms. However, if you plan to stay at the Kaaba for several hours before returning, the location works well. As for the hotel, Tower 1/2 has the reception staff for checking in and out or talking in person to a staff member. The only real issue I found within the newly built hotel and rooms was that the shower area drained very slowly and was missing half the door. That sounds more drastic then it was but I am sure they can fix it if you tell them as I saw workers there on call for fixing hotel issues like any electrical or plumbing work. I had 2 rooms so I didn’t even bother calling in to get the shower area sorted and fixed. They also have a dining/restaurant on one of the floors and it’s a bit expensive but still somewhat manageable. Best to get the food package if staying for few days.
This hotel is about a 20-minute drive from the Kaaba, where cars must stop. It’s in a developing area of Makkah with few large buildings like Novotel, though construction is ongoing. There are some smaller buildings with shops and restaurants nearby, but taxis are still the best way to reach them. The hotel has a 24/7 barbershop, is fully wheelchair accessible, and consists of multiple large towers, dominating the landscape in early 2025. Shuttle buses run to and from the hotel, but taking a taxi offers more flexibility. The distance can be inconvenient if you need frequent trips to the Kaaba, especially for those with mobility issues or requiring frequent hotel access for supplies or restrooms. However, if you plan to stay at the Kaaba for several hours before returning, the location works well. As for the hotel, Tower 1/2 has the reception staff for checking in and out or talking in person to a staff member. The only real issue I found within the newly built hotel and rooms was that the shower area drained very slowly and was missing half the door. That sounds more drastic then it was but I am sure they can fix it if you tell them as I saw workers there on call for fixing hotel issues like any electrical or plumbing work. I had 2 rooms so I didn’t even bother calling in to get the shower area sorted and fixed. They also have a dining/restaurant on one of the floors and it’s a bit expensive but still somewhat manageable. Best to get the food package if staying for few days.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Værelser og fællesarealer beskrives bredt som meget rene og velholdte. Tilbagevendende problemer omfatter langsomt drænende brusere, lejlighedsvise lugte fra badeværelset eller kloakken og sporadisk rengøring.
Relaterede gæsteanmeldelser
2
Humaira
17. nov. 2025
·
Overnattede 1 nat
I only stayed for one night thank goodness it was just that. The check-in process was extremely slow, and when I called reception several times to request fresh towels, they actually hung up on me. The shower area in the washroom was clogged, causing water to accumulate and flood the entire bathroom. I chose this hotel based on the reviews, but the location and overall experience were terrible. It’s very far from the Haram, and the shuttle service was useless, forcing me to take a taxi instead. I would not recommend this hotel to anyone planning to perform Umrah. My experience was truly disappointing.
I only stayed for one night thank goodness it was just that. The check-in process was extremely slow, and when I called reception several times to request fresh towels, they actually hung up on me. The shower area in the washroom was clogged, causing water to accumulate and flood the entire bathroom. I chose this hotel based on the reviews, but the location and overall experience were terrible. It’s very far from the Haram, and the shuttle service was useless, forcing me to take a taxi instead. I would not recommend this hotel to anyone planning to perform Umrah. My experience was truly disappointing.
10
Amr
14. dec. 2025
·
Overnattede 1 nat
Very clean room, very friendly stuff, great flexibility and comfortable after long day in Haram
Very clean room, very friendly stuff, great flexibility and comfortable after long day in Haram
10
Mohammad Nadim
4. feb. 2026
·
Overnattede 3 nætter
Spotless and nice staff
Spotless and nice staff
10
Abdul Qadeer
13. okt. 2025
·
Overnattede 1 nat
Clean rooms and area, friendly staff, excellent breakfast.
Clean rooms and area, friendly staff, excellent breakfast.
6
Moustafa
8. nov. 2025
·
Overnattede 4 nætter
Let’s start with the positive aspects: • The staff were very respectful — from the reception team to the technicians and luggage service. • The environment was quiet and peaceful. • The reception team responded promptly whenever assistance was requested. Areas for improvement: • The room was scheduled to be ready at 4:00 p.m., but I had to wait in the reception area for about 45 minutes before receiving access. • During check-in at Tower Two, I was informed that my room was in Tower One, on the ninth floor. Unfortunately, I wasn’t aware that I was still in Tower Two, so I mistakenly went to the ninth floor of the wrong tower. It would have been helpful to receive clearer directions. I understand the staff were eager to prepare the room quickly, but a brief explanation about tower locations would have prevented this confusion. • A more serious concern relates to the convertible bed in the room. We were not informed that the bed could be transformed into a couch. While sitting near the head of the bed, it unexpectedly collapsed to the floor, posing a potential safety hazard — especially as there was a child nearby. This could have caused a serious injury if someone’s hand had been underneath. I strongly urge the hotel management to address this issue, either by providing clearer instructions or ensuring the bed mechanism is secured and safe for guests. The carpet also requires professional cleaning to maintain hygiene standards and overall guest comfort.
Let’s start with the positive aspects: • The staff were very respectful — from the reception team to the technicians and luggage service. • The environment was quiet and peaceful. • The reception team responded promptly whenever assistance was requested. Areas for improvement: • The room was scheduled to be ready at 4:00 p.m., but I had to wait in the reception area for about 45 minutes before receiving access. • During check-in at Tower Two, I was informed that my room was in Tower One, on the ninth floor. Unfortunately, I wasn’t aware that I was still in Tower Two, so I mistakenly went to the ninth floor of the wrong tower. It would have been helpful to receive clearer directions. I understand the staff were eager to prepare the room quickly, but a brief explanation about tower locations would have prevented this confusion. • A more serious concern relates to the convertible bed in the room. We were not informed that the bed could be transformed into a couch. While sitting near the head of the bed, it unexpectedly collapsed to the floor, posing a potential safety hazard — especially as there was a child nearby. This could have caused a serious injury if someone’s hand had been underneath. I strongly urge the hotel management to address this issue, either by providing clearer instructions or ensuring the bed mechanism is secured and safe for guests. The carpet also requires professional cleaning to maintain hygiene standards and overall guest comfort.
6
Bashir
23. nov. 2025
·
Overnattede 6 nætter
While the hotel in good location and well built. Maintenance is not good. When we arrived the safety box in the room, the coffee maker were not working the bar fridge is extremely small and barely cooling ?!! But the worse part of all the bathroom smell very Sewage odor !!! When we discussed all that with the hotel management non of that was taking seriously and no further accommodations or compensations made. I think this particular Novotel is not well managed and not living up to the rest of Novotel frenchies , disorganized the least to say ,services are sporadic , not consistent .
While the hotel in good location and well built. Maintenance is not good. When we arrived the safety box in the room, the coffee maker were not working the bar fridge is extremely small and barely cooling ?!! But the worse part of all the bathroom smell very Sewage odor !!! When we discussed all that with the hotel management non of that was taking seriously and no further accommodations or compensations made. I think this particular Novotel is not well managed and not living up to the rest of Novotel frenchies , disorganized the least to say ,services are sporadic , not consistent .
10
Mounir
4. nov. 2024
·
Overnattede 8 nætter
Hôtel récent, propre, confortable. Très bon rapport qualité prix. Quartier en construction. Service de bus toutes les 30 mins qui a mis moins de 10 min pour aller à la mosquée sacrée. Nous n’avons pas pris de repas à l’hôtel, buffet dîner les week end et pdj tous les jours. Il y a une boutique et un super market en bas de l’hôtel. Service de ménage quotidien apprécié. Fil pour sécher le linge dans la douche. Cafetière / thé et petites bouteilles d’eau à disposition. Inutile de rapporter un fer a repasser ou un sèche cheveux il y a tout ce dont vous avez besoin dans la chambre.
Hôtel récent, propre, confortable. Très bon rapport qualité prix. Quartier en construction. Service de bus toutes les 30 mins qui a mis moins de 10 min pour aller à la mosquée sacrée. Nous n’avons pas pris de repas à l’hôtel, buffet dîner les week end et pdj tous les jours. Il y a une boutique et un super market en bas de l’hôtel. Service de ménage quotidien apprécié. Fil pour sécher le linge dans la douche. Cafetière / thé et petites bouteilles d’eau à disposition. Inutile de rapporter un fer a repasser ou un sèche cheveux il y a tout ce dont vous avez besoin dans la chambre.
6
Syed
10. apr. 2024
·
Overnattede 2 nætter
Water clogged when take shower and flooded Power outlets and locker didnt work
Water clogged when take shower and flooded Power outlets and locker didnt work
8
Hassan
9. mar. 2025
·
Overnattede 5 nætter
Very clean beds and everything is modern the only 2 negatives is that the bathroom doesn’t have ventilation so it would smell and stay foggy and the shuttle bus isn’t the best but it works
Very clean beds and everything is modern the only 2 negatives is that the bathroom doesn’t have ventilation so it would smell and stay foggy and the shuttle bus isn’t the best but it works
4
Olivia
18. jan. 2024
·
Overnattede 3 nætter
The bathroom stinks. The electric outlets do not work except one plug. The carpet is dirty. The room smells. The bus service to haram parts very far from haram . One can get lost and cannot find the bus stop. No amenities like tooth bush or shower cap or nail file is provided in the room. No coffee is provided nor creamer.
The bathroom stinks. The electric outlets do not work except one plug. The carpet is dirty. The room smells. The bus service to haram parts very far from haram . One can get lost and cannot find the bus stop. No amenities like tooth bush or shower cap or nail file is provided in the room. No coffee is provided nor creamer.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Værelser
Moderne, nye værelser er generelt rummelige og komfortable med gode senge. Almindelige ulemper omfatter problemer med afløb eller ventilation på badeværelset, lejlighedsvise røg lugte eller vedligeholdelsesfejl og intermitterende Wi-Fi.
Relaterede gæsteanmeldelser
8
Siti Aisyah Binti
7. nov. 2025
·
Overnattede 5 nætter
A luxurious hotel with good selection of breakfast. The room was spacious and clean. Would definitely come back with my family.
A luxurious hotel with good selection of breakfast. The room was spacious and clean. Would definitely come back with my family.
4
Nazir
28. okt. 2025
·
Overnattede 4 nætter
The check in was smooth and the staff hospitality was amazing. But the WIFI is terrible can’t load a simple page…
The check in was smooth and the staff hospitality was amazing. But the WIFI is terrible can’t load a simple page…
6
Mona
20. jan. 2024
·
Overnattede 2 nætter
Nice room but the shower area was leaking water on the bathroom floor, I had open buffet dinner and it was average for the price I paid I expected more extremely limited options all hot food main course food was not suitable for vegan or vegetarian I ended up with salad and it was very bland, terrible store bought juices also when I asked for coffee they told me they out off it like seriously.
Nice room but the shower area was leaking water on the bathroom floor, I had open buffet dinner and it was average for the price I paid I expected more extremely limited options all hot food main course food was not suitable for vegan or vegetarian I ended up with salad and it was very bland, terrible store bought juices also when I asked for coffee they told me they out off it like seriously.
4
Redouane
18. sep. 2024
·
Overnattede 6 nætter
The bathroom was smelly, and there a construction site 24 hours a day non stop, it was so noisy that we can even hardly sleep.
The bathroom was smelly, and there a construction site 24 hours a day non stop, it was so noisy that we can even hardly sleep.
10
Ahmed
20. okt. 2025
·
Overnattede 2 nætter
Clean room, comfy bed and room. Staff was wonderful. They are very helpful and do all they can to make your stay a good one. The only thing I would like to mention is the location. The location is a bit off from everything, and is around 7-10 minutes from Haram. They do provide shuttle services which alleviates the problem of having to find a ride to Al Haram. Just know there isn’t much to do in the surrounding area, but that’s the only thing that I have to say about the location. Definitely a great stay for a great price!
Clean room, comfy bed and room. Staff was wonderful. They are very helpful and do all they can to make your stay a good one. The only thing I would like to mention is the location. The location is a bit off from everything, and is around 7-10 minutes from Haram. They do provide shuttle services which alleviates the problem of having to find a ride to Al Haram. Just know there isn’t much to do in the surrounding area, but that’s the only thing that I have to say about the location. Definitely a great stay for a great price!
8
Sadiq
22. jan. 2024
·
Overnattede 1 nat
Our room unfortunately had a strong smoke smell. The receptionist insisted that all the rooms were non-smoking, but that didn't match our experience. He then told us that it would take an hour to get us a new room since it was so busy and sent room service to spray the room instead. Bathrooms were clean. There were no toothbrush, loofa or hair dryer. I’m guessing they are available on request. Showers didn't drain well, leaving the bathroom soaked every time. Room service was good. Quick to bring us what we asked for – no complaints! Overall hotel is new and clean with a modern aesthetic. Loved the cozy little café. It offered decent menu options, all reasonably priced. Shuttle to the haram ran every 30 minutes and was on time every time we took it.
Our room unfortunately had a strong smoke smell. The receptionist insisted that all the rooms were non-smoking, but that didn't match our experience. He then told us that it would take an hour to get us a new room since it was so busy and sent room service to spray the room instead. Bathrooms were clean. There were no toothbrush, loofa or hair dryer. I’m guessing they are available on request. Showers didn't drain well, leaving the bathroom soaked every time. Room service was good. Quick to bring us what we asked for – no complaints! Overall hotel is new and clean with a modern aesthetic. Loved the cozy little café. It offered decent menu options, all reasonably priced. Shuttle to the haram ran every 30 minutes and was on time every time we took it.
6
Bashir
23. nov. 2025
·
Overnattede 6 nætter
While the hotel in good location and well built. Maintenance is not good. When we arrived the safety box in the room, the coffee maker were not working the bar fridge is extremely small and barely cooling ?!! But the worse part of all the bathroom smell very Sewage odor !!! When we discussed all that with the hotel management non of that was taking seriously and no further accommodations or compensations made. I think this particular Novotel is not well managed and not living up to the rest of Novotel frenchies , disorganized the least to say ,services are sporadic , not consistent .
While the hotel in good location and well built. Maintenance is not good. When we arrived the safety box in the room, the coffee maker were not working the bar fridge is extremely small and barely cooling ?!! But the worse part of all the bathroom smell very Sewage odor !!! When we discussed all that with the hotel management non of that was taking seriously and no further accommodations or compensations made. I think this particular Novotel is not well managed and not living up to the rest of Novotel frenchies , disorganized the least to say ,services are sporadic , not consistent .
10
Halima Mohamed
14. okt. 2025
·
Overnattede 1 nat
The place was nice and very clean. The bed room was massive. The shuttle buses runs every 30min.
The place was nice and very clean. The bed room was massive. The shuttle buses runs every 30min.
6
Syed
10. apr. 2024
·
Overnattede 2 nætter
Water clogged when take shower and flooded Power outlets and locker didnt work
Water clogged when take shower and flooded Power outlets and locker didnt work
8
Hassan
9. mar. 2025
·
Overnattede 5 nætter
Very clean beds and everything is modern the only 2 negatives is that the bathroom doesn’t have ventilation so it would smell and stay foggy and the shuttle bus isn’t the best but it works
Very clean beds and everything is modern the only 2 negatives is that the bathroom doesn’t have ventilation so it would smell and stay foggy and the shuttle bus isn’t the best but it works
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Service
Personalet roses ofte for at være høfligt, professionelt og hjælpsomt, men kvaliteten af servicen varierer. Gentagne klager omfatter lange eller overfyldte check-in, ubesvarede telefoner og ujævn rengøring eller roomservice.
Relaterede gæsteanmeldelser
2
Humaira
17. nov. 2025
·
Overnattede 1 nat
I only stayed for one night thank goodness it was just that. The check-in process was extremely slow, and when I called reception several times to request fresh towels, they actually hung up on me. The shower area in the washroom was clogged, causing water to accumulate and flood the entire bathroom. I chose this hotel based on the reviews, but the location and overall experience were terrible. It’s very far from the Haram, and the shuttle service was useless, forcing me to take a taxi instead. I would not recommend this hotel to anyone planning to perform Umrah. My experience was truly disappointing.
I only stayed for one night thank goodness it was just that. The check-in process was extremely slow, and when I called reception several times to request fresh towels, they actually hung up on me. The shower area in the washroom was clogged, causing water to accumulate and flood the entire bathroom. I chose this hotel based on the reviews, but the location and overall experience were terrible. It’s very far from the Haram, and the shuttle service was useless, forcing me to take a taxi instead. I would not recommend this hotel to anyone planning to perform Umrah. My experience was truly disappointing.
10
Asim
7. jan. 2026
·
Overnattede 3 nætter
It was an exceptionally good stay and AlhamdulAllah Novotel hasn’t disappointed at all. We are grateful to respected Receptionist lady who has helped our family of 5 with great care and helped facilitating joint room for comfort. My elderly mother has praised the service of this hotel - highly recommended
It was an exceptionally good stay and AlhamdulAllah Novotel hasn’t disappointed at all. We are grateful to respected Receptionist lady who has helped our family of 5 with great care and helped facilitating joint room for comfort. My elderly mother has praised the service of this hotel - highly recommended
4
Mohamed
4. feb. 2023
·
Overnattede 3 nætter
1- Front desk always busy with long queues 2- you cannot reach out to house keeping or any other service but by calling ‘0’ which is the front desk and they never pick up 3- shuttle bus to Al haram are small and always crowded, you can see the fights of people to get into the shuttle bus, 4- they show shuttle bus time table but never stick to it. 5- house keeping just giving you 2 small bottles of water and tiding the beds and change towels, they don’t clear the rooms or even change tea cups. 6- limited choices for the breakfast.
1- Front desk always busy with long queues 2- you cannot reach out to house keeping or any other service but by calling ‘0’ which is the front desk and they never pick up 3- shuttle bus to Al haram are small and always crowded, you can see the fights of people to get into the shuttle bus, 4- they show shuttle bus time table but never stick to it. 5- house keeping just giving you 2 small bottles of water and tiding the beds and change towels, they don’t clear the rooms or even change tea cups. 6- limited choices for the breakfast.
4
Sahida
1. jan. 2026
·
Overnattede 4 nætter
The receptionist was very unhelpful. We stayed in one tower and she sent us for breakfast in another tower. Also I wanted to extend on more nights but no one seems to know what to do or help me in any way. I was told I need to make another booking.
The receptionist was very unhelpful. We stayed in one tower and she sent us for breakfast in another tower. Also I wanted to extend on more nights but no one seems to know what to do or help me in any way. I was told I need to make another booking.
10
Tamar
8. aug. 2025
·
Overnattede 3 nætter
Very professional and friendly receptionists , very good breakfast even though you have to pay for it . All in all it was very best choice
Very professional and friendly receptionists , very good breakfast even though you have to pay for it . All in all it was very best choice
2
Shahwar Muhammad
21. mar. 2024
·
Overnattede 4 nætter
Didn’t like this property at all. The transportation provided was very far from the mosque. Staff was very unresponsive and will not even attend the phones.
Didn’t like this property at all. The transportation provided was very far from the mosque. Staff was very unresponsive and will not even attend the phones.
10
N
23. feb. 2025
·
Overnattede 4 nætter
The staff was wonderful! Thank you, Rayan, for your excellent customer service—I truly appreciate it.
The staff was wonderful! Thank you, Rayan, for your excellent customer service—I truly appreciate it.
10
Ahmed
26. sep. 2025
·
Overnattede 9 nætter
Wonderful hotel served by great staff who made the stay enjoyable. Can’t fault it for anything. Look forward to coming back here one day inshaAllah
Wonderful hotel served by great staff who made the stay enjoyable. Can’t fault it for anything. Look forward to coming back here one day inshaAllah
2
SHERIF
13. feb. 2023
·
Overnattede 3 nætter
There was nothing good from the moment of check in the staff was very very rude and when we call the front desk to ask for anything they either don’t pickup or pickup and say they’ll get you what you want and they never do and if they did you better have plenty of patience, ill understand more if it was really busy but it wasn’t, definitely not going there again.
There was nothing good from the moment of check in the staff was very very rude and when we call the front desk to ask for anything they either don’t pickup or pickup and say they’ll get you what you want and they never do and if they did you better have plenty of patience, ill understand more if it was really busy but it wasn’t, definitely not going there again.
8
Maimouna Ibrahim
15. nov. 2025
·
Overnattede 6 nætter
La connexion internet ne marche pas parfois. Le petit déjeuner était bon mais le dîner ne l’était pas. La variété des plats est à revoir (comparativement à l’année dernière), elle a beaucoup baissé. L’enregistrement est très lent car une seule personne pour beaucoup de clients. L’horaire du service de navette qui était de chaque 30 mn pour la mosquée a légèrement changé. Les chambres sont spacieuses, la literie est de bonne qualité et le staff est super sympa. En bref je trouve que l’hôtel dans son ensemble s’est un peu dégradé mais je recommande.
La connexion internet ne marche pas parfois. Le petit déjeuner était bon mais le dîner ne l’était pas. La variété des plats est à revoir (comparativement à l’année dernière), elle a beaucoup baissé. L’enregistrement est très lent car une seule personne pour beaucoup de clients. L’horaire du service de navette qui était de chaque 30 mn pour la mosquée a légèrement changé. Les chambres sont spacieuses, la literie est de bonne qualité et le staff est super sympa. En bref je trouve que l’hôtel dans son ensemble s’est un peu dégradé mais je recommande.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Lokation
Hotellet ligger langt fra Haram i et område med igangværende byggeri og begrænsede nærliggende spisemuligheder eller butikker; shuttlen reducerer rejsetiden, men afsætter ofte gæsterne et langt stykke fra moskéen. Dette kan være udfordrende for familier og ældre rejsende.
Relaterede gæsteanmeldelser
2
Humaira
17. nov. 2025
·
Overnattede 1 nat
I only stayed for one night thank goodness it was just that. The check-in process was extremely slow, and when I called reception several times to request fresh towels, they actually hung up on me. The shower area in the washroom was clogged, causing water to accumulate and flood the entire bathroom. I chose this hotel based on the reviews, but the location and overall experience were terrible. It’s very far from the Haram, and the shuttle service was useless, forcing me to take a taxi instead. I would not recommend this hotel to anyone planning to perform Umrah. My experience was truly disappointing.
I only stayed for one night thank goodness it was just that. The check-in process was extremely slow, and when I called reception several times to request fresh towels, they actually hung up on me. The shower area in the washroom was clogged, causing water to accumulate and flood the entire bathroom. I chose this hotel based on the reviews, but the location and overall experience were terrible. It’s very far from the Haram, and the shuttle service was useless, forcing me to take a taxi instead. I would not recommend this hotel to anyone planning to perform Umrah. My experience was truly disappointing.
8
Achta
6. apr. 2025
·
L'hôtel est propre, le personnel gentil et serviable, la nourriture est au top. Le seul inconvénient avec cet hôtel, c'est la distance avec la Masjid Al Haram. Séjours de 17 jours. Merciii à Karimoullah, ce Jeune qui s'occupe de nettoyage des chambres, tres gentil et respectueux
L'hôtel est propre, le personnel gentil et serviable, la nourriture est au top. Le seul inconvénient avec cet hôtel, c'est la distance avec la Masjid Al Haram. Séjours de 17 jours. Merciii à Karimoullah, ce Jeune qui s'occupe de nettoyage des chambres, tres gentil et respectueux
10
Shamim
1. mar. 2024
·
Overnattede 4 nætter
It’s a very beautiful hotel ,nice clean rooms but very far away from the Haram and bus drops off 30 minutes from location and still have to walk about 25 minutes to Haram which should be explained as we Are old people and was very difficult to walk and cancel our hotel and rebook as everything was fully booked
It’s a very beautiful hotel ,nice clean rooms but very far away from the Haram and bus drops off 30 minutes from location and still have to walk about 25 minutes to Haram which should be explained as we Are old people and was very difficult to walk and cancel our hotel and rebook as everything was fully booked
10
Khaled
26. jun. 2025
·
Overnattede 3 nætter
Magnificent hotel in the wrong location.
Magnificent hotel in the wrong location.
6
Samir
25. mar. 2025
·
Overnattede 4 nætter
No one ever answered the phone. Not reception, room service etc. Also the location isn’t great. It’s in the middle of nowhere and there’s nothing to eat around. Plus the bus drops you off at Marwa, which is the side of the masjid that has no stores either. So the only convenient place to eat is the hotel, which becomes prohibitively expensive. Book a hotel on the north side of the masjid. More worth the money.
No one ever answered the phone. Not reception, room service etc. Also the location isn’t great. It’s in the middle of nowhere and there’s nothing to eat around. Plus the bus drops you off at Marwa, which is the side of the masjid that has no stores either. So the only convenient place to eat is the hotel, which becomes prohibitively expensive. Book a hotel on the north side of the masjid. More worth the money.
8
ali
3. apr. 2025
·
Overnattede 6 nætter
Excellent hotel; I have been going there for the last 3 years and enjoyed my stay because of the cleanness of the rooms and the comfort due to spacious rooms and bathrooms. The restaurant provides excellent buffet, although is slightly pricey, but good varieties of food is provided. The only negative side of staying here is the transportations from to Haram. Also, drivers are not following the rules of only carrying hotel guests, but rather they allow their relatives to get into the bus and forced hotels guests to stand in the bus while their relatives are occupying seats and imposing several stops before the final destination, which is causing delay and making hotel guests uncomfortable. Management needs to look into such practice mainly done by the drivers!
Excellent hotel; I have been going there for the last 3 years and enjoyed my stay because of the cleanness of the rooms and the comfort due to spacious rooms and bathrooms. The restaurant provides excellent buffet, although is slightly pricey, but good varieties of food is provided. The only negative side of staying here is the transportations from to Haram. Also, drivers are not following the rules of only carrying hotel guests, but rather they allow their relatives to get into the bus and forced hotels guests to stand in the bus while their relatives are occupying seats and imposing several stops before the final destination, which is causing delay and making hotel guests uncomfortable. Management needs to look into such practice mainly done by the drivers!
8
Zeinab
2. dec. 2024
·
Overnattede 14 nætter
i liked the hotel and the room but there were some rooms around us that were very loud. I liked how there were busses available to and from the haram but they drop you off at 15-30 minute walking distance. that was the one thing that i did not like becuase we would come back very tired. There were lots of construction around the hotel it wasn’t that noisy inside the room but when going outside it’s very noisy.
i liked the hotel and the room but there were some rooms around us that were very loud. I liked how there were busses available to and from the haram but they drop you off at 15-30 minute walking distance. that was the one thing that i did not like becuase we would come back very tired. There were lots of construction around the hotel it wasn’t that noisy inside the room but when going outside it’s very noisy.
10
SYED
16. nov. 2025
·
Overnattede 3 nætter
The breakfast was great. Rooms were well cleaned. The shuttle services are great and available every half n hour. However due to the construction in the haram the walk still is atleast 20 to 30mins.
The breakfast was great. Rooms were well cleaned. The shuttle services are great and available every half n hour. However due to the construction in the haram the walk still is atleast 20 to 30mins.
6
Mahamoud
21. jul. 2025
·
Overnattede 4 nætter
Hôtel récent avec plusieurs bâtiments, des finitions à terminer. Le bâtiment où se trouvait ma chambre ne disposait pas de personnel d’accueil. Manque de communication sur la disposition de l’hôtel par exemple j’ai été obligé de demander un accès pour la salle de sport étant donné qu’on ne peut pas accéder sans une carte différente de celui de la chambre qui m’a été remis à mon arrivée. Un bus de l’hôtel vers le Haram tous les 1 heures à disposition des clients de l’hôtel. Le haram se trouve à environ une dizaine de minutes de l’hôtel. Le retour du haram je prenais que des transports autres que le bus( Uber ou bolt et des taxis) au vu des contraintes de départ de bus et l’éloignement à pied du haram vers le bus plus de 10 mn et encore faut il trouver le bon endroit. Pour le transport il faut compter 30 riyals en Uber ou bolt et en taxis il fait compter 40 à 50 riyals( il faut toujours négocier). À l’avenir je prendrai un hôtel plus près du haram.
Hôtel récent avec plusieurs bâtiments, des finitions à terminer. Le bâtiment où se trouvait ma chambre ne disposait pas de personnel d’accueil. Manque de communication sur la disposition de l’hôtel par exemple j’ai été obligé de demander un accès pour la salle de sport étant donné qu’on ne peut pas accéder sans une carte différente de celui de la chambre qui m’a été remis à mon arrivée. Un bus de l’hôtel vers le Haram tous les 1 heures à disposition des clients de l’hôtel. Le haram se trouve à environ une dizaine de minutes de l’hôtel. Le retour du haram je prenais que des transports autres que le bus( Uber ou bolt et des taxis) au vu des contraintes de départ de bus et l’éloignement à pied du haram vers le bus plus de 10 mn et encore faut il trouver le bon endroit. Pour le transport il faut compter 30 riyals en Uber ou bolt et en taxis il fait compter 40 à 50 riyals( il faut toujours négocier). À l’avenir je prendrai un hôtel plus près du haram.
8
Tamanna
17. okt. 2024
·
Overnattede 3 nætter
The property is overall commendable. The pick-up and drop-off service from Haram to the hotel is exceptional. However, it is worth noting that there are no nearby restaurants or shopping malls.
The property is overall commendable. The pick-up and drop-off service from Haram to the hotel is exceptional. However, it is worth noting that there are no nearby restaurants or shopping malls.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Spisning
Morgenmaden fremhæves ofte som velsmagende med et godt udvalg, og mange sætter pris på buffeten/caféen på stedet. Nogle gæster fandt udvalget begrænset, servicen langsom i spidsbelastningsperioder, priserne høje eller tilbud/rabatter uklare.
Relaterede gæsteanmeldelser
10
sultan
8. sep. 2024
·
Overnattede 5 nætter
Nobody at the reception knew about the silver member discount on food and beverages. The restaurant and reception said they didn’t know about it. It would be helpful if we could get a code or something which the staff would know about it.
Nobody at the reception knew about the silver member discount on food and beverages. The restaurant and reception said they didn’t know about it. It would be helpful if we could get a code or something which the staff would know about it.
8
Nafisat
20. feb. 2023
·
Overnattede 4 nætter
The property was new and very clean and the room was quite comfortable. The support staff (the cleaners, restaurant staff and porters were also very nice professional and helpful). But I did not really enjoy the food in the restaurant (buffet) they claim to have a variety of options, but it was mainly Asian and middle eastern. Also I had an unpleasant experience at breakfast one time. I was made to pay for my breakfast, when my booking came with breakfast already paid for. I complained about this and it was confirmed that I was not supposed to pay for breakfast, but still nothing was done about it, and I was not issued a refund. That was very wrong. In all, the hotel was very nice and comfortable
The property was new and very clean and the room was quite comfortable. The support staff (the cleaners, restaurant staff and porters were also very nice professional and helpful). But I did not really enjoy the food in the restaurant (buffet) they claim to have a variety of options, but it was mainly Asian and middle eastern. Also I had an unpleasant experience at breakfast one time. I was made to pay for my breakfast, when my booking came with breakfast already paid for. I complained about this and it was confirmed that I was not supposed to pay for breakfast, but still nothing was done about it, and I was not issued a refund. That was very wrong. In all, the hotel was very nice and comfortable
10
Shumail
28. okt. 2025
·
Overnattede 2 nætter
This was my first time staying at this Hotel. I must admit, it was a lot further away from Masjid Haram then I originally thought. The shuttle service, which runs every 30-mins from the Hotel, was great. HOWEVER, where the bus drops you, it is a very long walk to Masjid Haram. My wife and kids got really tired of walking. I'm comparing this to the other hotel I staying in Makkah (Swissotel Makkah) which was 2 mins away from Masjid Haram. Breakfast was ok too, but for some reason, it felt really cold in the dinning area due to the Air-conditioner being set of extremely cold. it made eating uncomfortable. Also, the chef at the omelet station was very slow. There was only one chef and the line-up was very long. Some items which was near finished were not replaced or refilled quickly enough. I had to ask the staff and remind them that some items were running short. The rooms were great and clean. No Issues with the rooms. Just remember, if you get a room with views to the back side of the hotel, it is pretty boring, nothing to see other then construction and a few mountains. There was also one issue with the shuttle service. Once we boarded the bus at Masjid Haram, we remain sitting on the bus for almost 1 hour because they has issues with finding a bus driver. My kids needed to use the washroom but remained on the bus hoping it would leave soon. It finally left1 hour later and you could see other passengers were also left disappointed in the service.
This was my first time staying at this Hotel. I must admit, it was a lot further away from Masjid Haram then I originally thought. The shuttle service, which runs every 30-mins from the Hotel, was great. HOWEVER, where the bus drops you, it is a very long walk to Masjid Haram. My wife and kids got really tired of walking. I'm comparing this to the other hotel I staying in Makkah (Swissotel Makkah) which was 2 mins away from Masjid Haram. Breakfast was ok too, but for some reason, it felt really cold in the dinning area due to the Air-conditioner being set of extremely cold. it made eating uncomfortable. Also, the chef at the omelet station was very slow. There was only one chef and the line-up was very long. Some items which was near finished were not replaced or refilled quickly enough. I had to ask the staff and remind them that some items were running short. The rooms were great and clean. No Issues with the rooms. Just remember, if you get a room with views to the back side of the hotel, it is pretty boring, nothing to see other then construction and a few mountains. There was also one issue with the shuttle service. Once we boarded the bus at Masjid Haram, we remain sitting on the bus for almost 1 hour because they has issues with finding a bus driver. My kids needed to use the washroom but remained on the bus hoping it would leave soon. It finally left1 hour later and you could see other passengers were also left disappointed in the service.
10
Abdul Qadeer
13. okt. 2025
·
Overnattede 1 nat
Clean rooms and area, friendly staff, excellent breakfast.
Clean rooms and area, friendly staff, excellent breakfast.
10
Yusuf
19. mar. 2025
·
Overnattede 4 nætter
The food was expensive
The food was expensive
2
Sahar
21. nov. 2023
·
Overnattede 4 nætter
Stay was excellent until the last day when we were checking out. We had booked and paid for Full Board but went for lunch only to be told there isn’t any. After telling them we are Full Board agreed to let us order from room service menu without extra charge. We were checking out in 50min and had to catch a train shortly after. We were told the order will take 25min so went to finish our packing and come back down. We returned 30min later and were told food is still being prepared. We informed them we have to check out and catch a train. 50min later we were still waiting for food and had chased it up with them multiple times only to be told various things about staff checking on it, “it’s coming now” etc. They finally brought the food out but we had already told them to pack it instead as we do not have time to sit and eat anymore. They said it will be packed in 2min. The manager Mr Syed also came to confirm this with us. 5min later we had to chase up again to be told they are bringing it. 10 min later we were still waiting for the already cooked food just to be packed up! We had to leave without any food as we would have missed our train had we waited any longer. Unfortunately this final experience ruined the whole stay for us.
Stay was excellent until the last day when we were checking out. We had booked and paid for Full Board but went for lunch only to be told there isn’t any. After telling them we are Full Board agreed to let us order from room service menu without extra charge. We were checking out in 50min and had to catch a train shortly after. We were told the order will take 25min so went to finish our packing and come back down. We returned 30min later and were told food is still being prepared. We informed them we have to check out and catch a train. 50min later we were still waiting for food and had chased it up with them multiple times only to be told various things about staff checking on it, “it’s coming now” etc. They finally brought the food out but we had already told them to pack it instead as we do not have time to sit and eat anymore. They said it will be packed in 2min. The manager Mr Syed also came to confirm this with us. 5min later we had to chase up again to be told they are bringing it. 10 min later we were still waiting for the already cooked food just to be packed up! We had to leave without any food as we would have missed our train had we waited any longer. Unfortunately this final experience ruined the whole stay for us.
10
Leen
28. okt. 2025
·
Overnattede 1 nat
Everything is 10/10 but it’s not 3 minutes away from the Haram. The shuttle is 24hr and comes every 30 min. The breakfast was amazing so many food options! Highly recommended
Everything is 10/10 but it’s not 3 minutes away from the Haram. The shuttle is 24hr and comes every 30 min. The breakfast was amazing so many food options! Highly recommended
8
Kashief
19. jun. 2025
·
Overnattede 3 nætter
The room was great, service was a bit slow at the counters/reception, it was however peak season, so this is probably understandable. The breakfast was however really poor quality and seemed like the area was not big enough to accommodate the high volume of guests, neither was the food.
The room was great, service was a bit slow at the counters/reception, it was however peak season, so this is probably understandable. The breakfast was however really poor quality and seemed like the area was not big enough to accommodate the high volume of guests, neither was the food.
10
israr
7. nov. 2025
·
Overnattede 3 nætter
We stayed here for three days, and it was wonderful experience staying here. The included breakfast was very delicious and always fresh. Service was great, free bus transportation to haram was available 24 hours .
We stayed here for three days, and it was wonderful experience staying here. The included breakfast was very delicious and always fresh. Service was great, free bus transportation to haram was available 24 hours .
8
Maimouna Ibrahim
15. nov. 2025
·
Overnattede 6 nætter
La connexion internet ne marche pas parfois. Le petit déjeuner était bon mais le dîner ne l’était pas. La variété des plats est à revoir (comparativement à l’année dernière), elle a beaucoup baissé. L’enregistrement est très lent car une seule personne pour beaucoup de clients. L’horaire du service de navette qui était de chaque 30 mn pour la mosquée a légèrement changé. Les chambres sont spacieuses, la literie est de bonne qualité et le staff est super sympa. En bref je trouve que l’hôtel dans son ensemble s’est un peu dégradé mais je recommande.
La connexion internet ne marche pas parfois. Le petit déjeuner était bon mais le dîner ne l’était pas. La variété des plats est à revoir (comparativement à l’année dernière), elle a beaucoup baissé. L’enregistrement est très lent car une seule personne pour beaucoup de clients. L’horaire du service de navette qui était de chaque 30 mn pour la mosquée a légèrement changé. Les chambres sont spacieuses, la literie est de bonne qualité et le staff est super sympa. En bref je trouve que l’hôtel dans son ensemble s’est un peu dégradé mais je recommande.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
10
shaista
14. okt. 2025
·
Overnattede 1 nat
Det er en ting var dårlig rum var ikke klar nå vi komme ind kl 16.00 Vente længe at få rum. Vente til kl 17.00 rum ikke klar så gik vi ude. Ellers rent og pænt over alt. Bus service til Haram. Venlig personale, Jeg vælger den hotel igen næste gang.
Det er en ting var dårlig rum var ikke klar nå vi komme ind kl 16.00 Vente længe at få rum. Vente til kl 17.00 rum ikke klar så gik vi ude. Ellers rent og pænt over alt. Bus service til Haram. Venlig personale, Jeg vælger den hotel igen næste gang.
6
Wasim
7. dec. 2023
·
Overnattede 4 nætter
Flot hotel og god morgenmad. Meget dårlig service. Jeg skulle vente i 1,5 time for at tjekke ind og få mit værelse. Medarbejderen sagde at han var igang med at opdatere deres system til næste dag og det kan tage en Times tid og derfor kan han ikke give os vores værelse. Teamet snakker ikke sammen og der er dårlig kommunikation blandt medarbejdere. Når man spørger om noget, så bliver man sendt videre til en anden osv.
Flot hotel og god morgenmad. Meget dårlig service. Jeg skulle vente i 1,5 time for at tjekke ind og få mit værelse. Medarbejderen sagde at han var igang med at opdatere deres system til næste dag og det kan tage en Times tid og derfor kan han ikke give os vores værelse. Teamet snakker ikke sammen og der er dårlig kommunikation blandt medarbejdere. Når man spørger om noget, så bliver man sendt videre til en anden osv.
10
Athra
8. okt. 2023
·
Overnattede 2 nætter
Hotellet er nyt, servicen er fremragende, jeg vil helt sikkert vende tilbage til det
Hotellet er nyt, servicen er fremragende, jeg vil helt sikkert vende tilbage til det
2
Ibrahim
8. aug. 2022
·
Overnattede 4 nætter
Total mangel på kundeservice, ansatte ønsker ikke å hjelpe deg med det du trenger hjelp til. Dårlig holdning hos mange av de ansatte. Ansatte kan svært lite engelsk, og vil ikke prøve å snakke engelsk heller. Frokosten serveres inn i soverommet, da de ikke ønsker at gjester skal benytte seg av buffen/kjøkkenet som er åpent. Det gjør at det blir begrensning med å velge frokosten du vil ha. Derfor må man spise det man får servert til frokost og det er gjerne ensidig kost, som er mye brød/ loff og omelett. Området er ikke ferdig bygget, mye bygge aktiviteter og bråk. Eneste positive var at det var gratis parkeringshus i eiendommen.
Total mangel på kundeservice, ansatte ønsker ikke å hjelpe deg med det du trenger hjelp til. Dårlig holdning hos mange av de ansatte. Ansatte kan svært lite engelsk, og vil ikke prøve å snakke engelsk heller. Frokosten serveres inn i soverommet, da de ikke ønsker at gjester skal benytte seg av buffen/kjøkkenet som er åpent. Det gjør at det blir begrensning med å velge frokosten du vil ha. Derfor må man spise det man får servert til frokost og det er gjerne ensidig kost, som er mye brød/ loff og omelett. Området er ikke ferdig bygget, mye bygge aktiviteter og bråk. Eneste positive var at det var gratis parkeringshus i eiendommen.
10
Ahmed
for 2 uger siden
·
Overnattede 3 nætter
Dene hotel er fantastisk alt , jeg kan ikke beskrive ørd. Jeg håper å komme tilbake her.
Dene hotel er fantastisk alt , jeg kan ikke beskrive ørd. Jeg håper å komme tilbake her.
Overnatningsstedets retninglinjer
Har du et spørgsmål?
Øjeblikkelige AI-svar er baseret på oplysninger om hotellet
Priser for kommende datoer
september 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
oktober 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
Billigere
Dyrere
Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-09-15: 37.9927570589447USD
- 2026-09-16: 37.9927570589447USD
- 2026-09-17: 40.02106361240387USD
- 2026-09-18: 40.178468308010096USD
- 2026-09-19: 39.01897839617157USD
- 2026-09-20: 39.01897839617157USD
- 2026-09-21: 39.01897839617157USD
- 2026-09-22: 40.178468308010096USD
- 2026-09-23: 40.178468308010096USD
- 2026-09-24: 40.178468308010096USD
- 2026-09-25: 40.178468308010096USD
- 2026-09-26: 39.043925222946164USD
- 2026-09-27: 39.60525966744232USD
- 2026-09-28: 39.043925222946164USD
- 2026-09-29: 39.05639863633346USD
- 2026-09-30: 39.043925222946164USD
- 2026-10-01: 41.937915745147706USD
- 2026-10-02: 39.31835794150543USD
- 2026-10-03: 39.355778181667326USD
- 2026-10-04: 39.31835794150543USD
- 2026-10-05: 36.25865959846687USD
- 2026-10-06: 39.892165799388884USD
- 2026-10-07: 39.355778181667326USD
- 2026-10-08: 41.92544233176041USD
- 2026-10-09: 39.355778181667326USD
- 2026-10-10: 39.31835794150543USD
- 2026-10-11: 39.355778181667326USD
- 2026-10-12: 39.31835794150543USD
- 2026-10-13: 39.355778181667326USD
- 2026-10-14: 39.31835794150543USD
- 2026-10-15: 41.87508604719543USD
- 2026-10-16: 40.67556313145828USD
- 2026-10-17: 39.355778181667326USD
- 2026-10-18: 39.31835794150543USD
- 2026-10-19: 39.355778181667326USD
- 2026-10-20: 39.31835794150543USD
- 2026-10-21: 39.355778181667326USD
- 2026-10-22: 41.87508604719543USD
- 2026-10-23: 39.355778181667326USD
- 2026-10-24: 39.892165799388884USD
- 2026-10-25: 39.355778181667326USD
- 2026-10-26: 39.31835794150543USD
- 2026-10-27: 39.355778181667326USD
- 2026-10-28: 39.31835794150543USD
- 2026-10-29: 41.87508604719543USD
- 2026-10-30: 39.31835794150543USD
- 2026-10-31: 39.355778181667326USD
- 2026-11-01: 44.24562499607849USD
- 2026-11-02: 44.906751153682706USD
- 2026-11-03: 44.24562499607849USD
- 2026-11-04: 44.25809840946579USD
- 2026-11-05: 48.4778352125473USD
- 2026-11-06: 46.85271379234314USD
- 2026-11-07: 44.24562499607849USD
- 2026-11-08: 44.25809840946579USD
- 2026-11-09: 44.24562499607849USD
- 2026-11-10: 44.25809840946579USD
- 2026-11-11: 44.88180432690811USD
- 2026-11-12: 48.174966107551576USD
- 2026-11-13: 46.84023597294617USD
- 2026-11-14: 44.25809840946579USD
- 2026-11-15: 45.776219884735106USD
Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.
Indtjekning skal udføres af en person, på mindst 18 år.
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Det navn, der står på det kreditkort, som bruges ved indtjekning til betaling af diverse udgifter, skal være det primære navn på værelsesreservationen
- Dette overnatningssted accepterer kreditkort, debetkort og kontanter
- Betaling uden kontanter er tilgængelig
- Fester og events for grupper er strengt forbudt på stedet
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker og røgalarm
- Dette overnatningssted har bekræftet, at det følger retningslinjerne for rengøring og desinfektion i henhold til ALLSAFE (Accor Hotels)
- Bemærk venligst, at kulturelle normer og gæstepolitik varierer afhængigt af land og overnatningssted. De angivne politikker kommer fra overnatningsstedet
- Par, der ønsker at dele værelse, skal fremvise vielsesattest.
- Ét barn, i alderen 10 år eller derunder, kan overnatte gratis på forældres eller værgers værelse, hvis de eksisterende sengepladser benyttes.
- Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen.
- Ingen kæledyr er tilladt på hotellet. Dette gælder også servicedyr som f.eks. førerhunde.
- Alkohol er ikke tilladt og serveres ikke på dette overnatningssted.
- Det er nødvendigt at have en bil for at komme til og fra dette overnatningssted.
- Der er mulighed for kontaktløs betaling for alle transaktioner.
- Gebyr for morgenmadsbuffet: 120 SAR for voksne og 60 SAR for børn (cirkapriser)
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Populære faciliteter
Parkering
Restaurant
Ikkerygerværelser
Forretningscenter
Roomservice
Rengøring
Parkering
Parkering
Gratis parkering
Ladestation til elbil
Area Shuttle (free)
Parking (Limited)
Parking Onsite
Generelt
Roomservice
Restaurant
Ikkerygerværelser
Morgenmad på værelset
Familierum
Snack Bar/Deli
Serviceydelser
Forretningscenter
Rengøring
Beværtningsfaciliteter
Sikkerhedsboks
Hæveautomat
Opbevaring af bagage
Ekspres check-in/check-out
24-Hour Front Desk
Concierge Services
Aktiviteter
Fitness Center (nearby)
Internet
Gratis wi-fi